Product: HYDRAULIC MINING SHOVELS

Model: Cat 6030/6030 FS with CAMP

Configuration:
Service Letter 2013-048R1
Settings of Joystick “Swing Function”
Publication Date: 21. Aug. 2013 / 10. Sept. 2013

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SERVICE LETTER
PRODUCT SUPPORT PROGRAM TO UPDATE
Before or After Failure JOYSTICK SETTINGS ON CERTAIN HYDRAULIC
MINING SHOVELS Cat 6030/6030FS

NOTE: This program must be administrated either before or after failure. In either case
the decision whether to apply the program is made by the dealer.
NOTE: The information supplied in this service letter may not be valid after the
termination date of this program. Do not perform the work outlined in this
Service Letter after the termination date without first contacting your Caterpillar
product analyst.

TERMINATION DATE

31. Dec. 2015

PROBLEM

It is necessary to update the joystick servo controller settings for functions “swing left” and
“swing right” to minimize likelihood pressure peaks in the swing circuit.
The currently adjusted relatively steep ramp of starting control current leads to a fast response
of the swing pump. This may results in pressure peaks above relief valve setting.
Noncompliance of this service letter increases the risk of premature failures of corresponding
components.

©2013 Caterpillar All Rights Reserved DF/GBg

Caterpillar Global Mining HMS GmbH, Karl Funke Str. 36, D-44149 Dortmund, Germany, Phone ++49 231 922 3

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 Service Letter 2013-048R1

AFFECTED PRODUCT:

Model Identification (Serial) - Number

all Cat 6030/6030FS (RH120E) 120 152 120 155 120 170 120 172
with CAMP (Control and Monitoring
Platform) 120 173 120 174 120 176 120 177
120 178 120 180 120 181 120 182
120 183 120 184 120 185 120 186
120 187 120 188 120 190 120 191
120 192 120 193 120 195 120 198
120 199 120 200 120 201 120 202
120 203 120 204 120 205 120 206
120 207 120 208 120 209 120 210
120 211 120 212 120213 120 214
120 215 120 216 120 217 120 218
120 219 120 220 120 221 120 222
120 223 120 224 120 225 120 226
120 227 120 228 120 229 120 230
120 231 120 232 120 233 120 234
120 235 120 236 120 237 120 238
120 239 120 240 120 241 120 242
120 243 120 244 120 245 120 246
120 247 120 248 120 249 120 250
120 251 120 252 120 253 120 254
120 255 120 256 120 257 120 258
120 260 120 261 120 261 120 262
120 263 120 264 120 265 120 266
120 267 120 268

PARTS NEEDED
No parts are required to carry out this job.

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 Service Letter 2013-048R1

ACTION REQUIRED

Attention: Follow appropriate safety procedures and use personal

protective equipment as required.
Corresponding local safety regulation must always be observed.

NOTE: All steps of the following procedure must be done in a sequence and prior to
recommissioning of the excavator to ensure overall functionality of all parts and
systems.

Update Procedure

1. Park the machine.

2. Shut off the engines. Do not use auto idle mode.
3. Switch on ignition
4. Go to BCS main screen if it is not shown.
5. Hit the button “Setup” (ill.1) on the lower LH side of the screen.
6. Enter first level password in the appearing window and confirm password by hitting the
green hook (ill. 1). The level I window will then appear on the screen (ill. 2).
7. Hit the “Common Setup” button on the lower LH corner on the screen (ill.2). The BCS
Configuration Screen will appear ( ill. 3).
8. The BCS’s software version is displayed as “Program Version” in the top section of the
screen (ill. 3).
9. If the software version displayed is 1.5.0.1 or higher, the software version is not affected
and no further action is required.
10. If software version is lower than 1.5.0.1, the settings must be adjusted:
a. Click on “Setup-Button” on BCS start screen (ill. 4) and enter pass code for
“Service Level 1”
b. On next page choose “Controller” (ill. 5)
c. Click on “Servo Button” (ill. 6) to go into servo controller settings
d. Choose “Settings” in toolbar (ill. 7)
e. To change the settings for swing left function”, select “Swing left” in drop down
menu (ill. 9) and change the following settings under Mode A:

No. Description New Value

99 Ascent 250
103 Start Current 300
104 Interm. Cur. 450

f. Set mode from factory settings to Mode A and click on “Write” to store changes
into “actual settings” (ill. 11). To do so, “Service Pass Code Level 2” is needed.
g. After finalization, values can be seen in first column for actual values (ill. 11)

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 Service Letter 2013-048R1

h. To change the settings for swing right function, select “Swing right” in drop down
menu and change the following settings under Mode A.

No. Description New Value

106 Ascent 250
110 Start Current 300
111 Interm. Cur. 450

i. Set mode from factory settings to Mode A and click on “Write” to store changes
into “actual settings” (ill. 12). To do so, “Service Pass Code Level 2” is needed.

Required tools:
Screwdriver, cross type (PZ1 or PH1)

SERVICE CLAIM ALLOWANCE per machine:

Following cost will be accepted for warranty claims with reference to this Service Letter
No. 2013-048, which have been commissioned:
Caterpillar Dealer Suggested Customer Suggested
Labour Labour Labour
Parts % Parts % Parts %
Hrs % Hrs % Hrs %
0 – 24 mo* 0 100 0 0 0 0

Note: This is a 0.5 -hour job (1 man x 0.5 h)

*after commissioning

DATA for Product Issue Report PIR / Warranty Claim WC

Service-Information-No. 2013-048
Part Number Part Number
Description Part List Group Pos.
defective part new part
3 737 750 CF card 9 999 900* 34 132 27

Note: All modification based on Service Information must be reported by a Product Issue
Report. This procedure only ensures that corresponding Parts Books get updated
in the short term. To avoid ordering of wrong parts, please ensure that the people
involved receive updated information.
* Part-No. 9 999 900 indicates, that a modification has been carried out only.
Do not order this part-number 9 999 900.

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 Service Letter 2013-048R1

ill. 1: check BCS Version – step 1: choose “Setup” Code Number is requested

ill. 2: check BCS Version – step 2: choose “Common Setup”

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 Service Letter 2013-048R1

ill. 3: check BCS Version – step 3: Program Version is displayed on this screen

ill. 4: Click on “Setup” (need service level pass code 1 to proceed)

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 Service Letter 2013-048R1

ill. 5: Click on “Controller”

ill. 6: Choose “Servo Controller”

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 Service Letter 2013-048R1

ill. 7: Click on “Settings” in tool bar

ill. 8: Choose “Swing left” (later “Swing right”) in drop down menu

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 Service Letter 2013-048R1

ill. 9: Changes made to “Mode A” values (pos. 99, 103 and 104)

ill. 10: Set mode and choose “Write” button (need service level pass code 2 to proceed)

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 Service Letter 2013-048R1

ill.: actual settings for “Swing left” after update

ill. 12: actual settings for “Swing right” after update

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