Problem Solving and

Critical Thinking Skills

By: Anthony Soria

What is Problem Solving and its Importance

Problem solving can be defined as the process of finding solutions to

difficult or complex issues. Problem solving is important because it
enables the person/group to take over the environment they are currently
in. If a person can identify a problem and take to necessary steps to solve
it, their work life and personal life will be much easier.
What is Critical Thinking and its Importance

Critical thinking can be defined as the objective analysis and evaluation of

an issue in order to form a judgment. Critical thinking is important
because it helps individuals and teams more effectively diagnose problems
and identify possible solutions that aren't entirely obvious at first.
 Problem Solving Skills

Some problem solving skills include:

● analytical skills
● innovative and creative thinking
● a lateral mindset
● adaptability and flexibility
● level-headedness
● Initiative
● resilience (in order to reassess when your first idea doesn't work)
 How to Better Your Problem Solving Skills

● Focus on the solution. It’s easy to become hyperfocused on the

conditions that created the problem. Shifting your focus away from
the current problem can open up a solution to the problem
● Clearly define the problem. It’s hard to solve a complex problem you
never took the time to clearly define
● Agree on a process. If you’re problem-solving as part of a team, it’s
very important to agree on the steps and conditions you will take so
you can avoid conflict later down the road
● Make sure you are an active listener. Problem solving requires you to
hear a lot of different opinions, so being able to analyze them will
help you find the solution faster
 Critical Thinking Skills

Some critical thinking skills include:

● Analytical thinking
● Good communication
● Creative thinking
● Open-mindedness
● Ability to solve problems
● Asking thoughtful questions
● Promoting a teamwork approach to problem-solving
 How to Better Your Critical Thinking Skills

● Becoming more self-aware. Knowing what your personal

preferences, strengths/weaknesses and biases are can help you better
understand why you approach specific situations from a certain
perspective.
● Understanding your mental process. Identifying and evaluating how
you receive and process information can make you understand how
you listen, then interpret, and finally react to information is vital to
becoming more mentally efficient in the workplace.
More Ways to Better Your Critical Thinking Skills

● Practice active listening. Active listening is a basic element of

effective critical thinking. Listening carefully to what your coworkers
and supervisors have to say can lead to you having a positive reaction
on them since you understand their thought process.
● Evaluate existing evidence. Using your past experiences and facts can
help you make your current decision.