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Journal of Advertising

ISSN: 0091-3367 (Print) 1557-7805 (Online) Journal homepage: https://www.tandfonline.com/loi/ujoa20

If Advertising Won't Die, What Will It Be? Toward a


Working Definition of Advertising

Micael Dahlen & Sara Rosengren

To cite this article: Micael Dahlen & Sara Rosengren (2016) If Advertising Won't Die, What Will
It Be? Toward a Working Definition of Advertising, Journal of Advertising, 45:3, 334-345, DOI:
10.1080/00913367.2016.1172387

To link to this article: https://doi.org/10.1080/00913367.2016.1172387

Published online: 11 Jul 2016.

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Journal of Advertising, 45(3), 334–345
Copyright Ó 2016, American Academy of Advertising
ISSN: 0091-3367 print / 1557-7805 online
DOI: 10.1080/00913367.2016.1172387

If Advertising Won’t Die, What Will It Be? Toward a Working


Definition of Advertising

Micael Dahlen and Sara Rosengren


Stockholm School of Economics, Stockholm, Sweden

Richards and Curran surveyed leading academics and pro-


Answering recent calls for a new definition of advertising, we fessionals to come up with an updated definition of adver-
identify three dynamics—(new) media and formats, (new)
tising as “a paid, mediated form of communication from
“consumer” behaviors, and extended effects of advertising—that
drive the evolution of advertising. Based on these, and a survey of an identifiable source, designed to persuade the receiver
advertising academics and professionals, we formulate an to take some action, now or in the future” (p. 74). Since
updated working definition of advertising as “brand-initiated then, the definition has not been subject to any test or
communication intent on impacting people.” We also test and debate, and no new definitions have been suggested. Still
validate this definition and the three dynamics in a content
to this day, arguments are being put forward that advertis-
analysis of recently published advertising research (2010 to 2015).
In doing so, we hope to contribute to a more diverse and ing is (again) dying (Goodley 2015; Lee 2014).
contemporary development of advertising research. This article seeks to answer a question: “If advertising
won’t die, what will it be?” We address recent calls for a
revised definition of advertising (Carlson 2015) and for
More than 20 years have passed since Rust and Oliver research to expand its view of advertising, as well as the
(1994) predicted the “Death of Advertising” in the Journal of variables considered, the theories used, and the methods
Advertising. The authors anticipated a rapidly approaching employed (Faber 2015; Kerr and Schultz 2010). More spe-
doom of the advertising industry and emphasized the need for cifically, we identify three dynamics that we believe need
advertising academia to reinvent itself around a new name to inform the understanding of what advertising will be in
other than “advertising.” Obviously, both the practice and the the future, namely, the constant addition of (new) media
research of advertising are still alive. Consider, for example, and formats, the evolution of (new) “consumer” behaviors
the 531 billion advertising dollars estimated by Zenith Opti- related to advertising, and a growing acknowledgment of
media to be invested globally in 2015, a record number of extended effects of advertising. Based on these, and a sur-
entries at the 2015 Cannes Lions International Festival of Cre- vey of advertising academics and professionals, we pro-
ativity, and the increase in high-quality articles published in pose an updated working definition of advertising as
the Journal of Advertising. “brand-initiated communication intent on impacting peo-
Still, most would probably agree that today’s advertis- ple.” We also conduct a content analysis of advertising
ing is quite different from that of 20 years ago. Media research over the past five years to test its fit with our
spending patterns and advertising formats have changed identified dynamics and the updated definition.
dramatically in the past two decades, as have the func-
tions and behaviors related to advertising. In spite of
these changes, the definition of advertising has not been
THE NEED FOR A NEW DEFINITION OF ADVERTISING
discussed to any significant extent during this period (see
The last time an effort to explore the future of adver-
Kerr and Schultz 2010; Nan and Faber 2004). In 2002,
tising research was published in the Journal of Advertis-
ing was almost 25 years ago, with Stewart’s (1992) aptly
Address correspondence to Micael Dahlen, Stockholm School of titled article “Speculations on the Future of Advertising.”
Economics, P.O. Box 6501, SE-113 83 Stockholm, Sweden. E-mail: Similar to Rust and Oliver (1994), that article discussed
micael.dahlen@hhs.se whether advertising was a discipline in crisis and sug-
Micael Dahlen (PhD, Stockholm School of Economics) is a
professor of marketing, Stockholm School of Economics. gested future research routes related mainly to the gaug-
Sara Rosengren (PhD, Stockholm School of Economics) is an ing of advertising effectiveness. The starting point of the
associate professor of marketing, Stockholm School of Economics. present article is that advertising is undergoing continued

334
TOWARD A WORKING DEFINITION OF ADVERTISING 335

evolution and that the definition of advertising needs to Looking into the Future
evolve correspondingly. In light of these changes, it becomes apparent that any defi-
nition of advertising needs to be revisited continuously as
advertising evolves (e.g., Carlson 2015; Kerr and Schultz
Learning from the Past 2010; Nan and Faber 2004; Richards and Curran 2002). It is
While the roots of advertising could date back thousands also clear that these three observations will be important when
of years, the first real definition is considered by many to be exploring the trajectories for the future of advertising. In the
Daniel Starch’s (1923) “selling in print” (Richards and Curran following sections we extrapolate these three observations into
2002; Nan and Faber 2004). At that time, print in various the future by discussing them in terms of three dynamics—
forms were the predominant, if not only, medium available to (new) media and formats, (new) “consumer” behaviors, and
advertisers, so the definition seems rather plausible. It would extended effects of advertising—that we believe must inform
be another three decades before the radio medium progressed a future definition of advertising.
sufficiently far to be viable, and yet another decade for the TV
medium to gain enough reach.
With the evolution of the two new media, the definition THE MEDIA AND FORMATS DYNAMIC
of advertising evolved as well. More specifically, “print” Numerous authors have concluded that the development
was replaced with “mass media” (Nan and Faber 2004). and transformation of technology and media drive the evolu-
This definition would recur in various forms. Richards and tion of advertising (e.g., Eisend 2015; Faber 2015; Richards
Curran (2002) summarize this development in the prototyp- and Curran 2002; Rust and Oliver 1994), and that advertising
ical phrase: “paid nonpersonal communication from an research needs to stay at the forefront of this progress (e.g.,
identified sponsor, using mass media to persuade or influ- Kerr and Schultz 2010; Nan and Faber 2004). Still, the current
ence an audience”—a definition that was common until the definition of advertising as “a paid, mediated form of commu-
beginning of the 2000s (p. 64). nication from an identifiable source” does not seem to favor
In light of this definition, it would not seem very surprising such a development.
that Rust and Oliver (1994) anticipated the death of advertis- In fact, whereas the advertising profession has been quick to
ing with the rise of new media—including “one of the most adapt to new media and formats, advertising research has lagged
exciting new services. . . Video Dial Tone” (p. 73)—that did behind. Previous content analyses suggest that the working defi-
not fit under the umbrella of “mass media.” Stewart (1992) nition of advertising still closely resembles Starch’s (1923)
similarly argued the crisis of advertising as a discipline, with “selling in print.” In fact, the most recent study, ranging from
the decreasing effectiveness of TV commercials and budget 1980 to 2010, found that print is still the most studied medium,
shifts toward “unmeasured media.” accounting for 21.4% of advertising research (Kim et al. 2014),
However, as we know by now, advertisers embraced the mirroring Muncy’s (1991) findings from more than 20 years
new media, and the advertising industry evolved rather than previous. In both these studies, television ranked as the second
died. And once again the definition(s) of advertising changed. most studied medium, fitting what Richards and Curran (2002)
Surveying various advertising experts, Richards and Curran suggested was the prototypical definition of advertising until the
(2002) derived the majority opinion definition: “paid, medi- turn of the millennium, “communication in mass media.”
ated form of communication from an identifiable source, Indeed, when Cheong, de Gregorio, and Kim (2014) studied
designed to persuade the receiver to take some action, now or advertising spending efficiency from 1985 to 2012, they
in the future.” included five mass media outlets (magazines, newspapers, TV,
A few observations can be made about the dynamics that radio, and outdoor) and the Internet.
drive this progress. One, advertising evolves with technology However, the Internet—which is forecast to account for
and new media (e.g., Kerr and Schultz 2010). It moves forward 33% of global advertising spending by 2017 (Statista
and grows in scope. In fact, advertising may be the most frag- 2015a)—is neither a uniform nor static medium. It comprises
mented discipline in marketing today, with a multitude of formats ranging from banner ads to websites, video, search,
media and formats (e.g., Eisend 2015). Two, as technology affiliates, and social media (which, in turn, cover a wide range,
and media evolve, so do consumer behaviors (e.g., Speck and from, Facebook and Twitter to Pinterest, Reddit and Snap-
Elliot 1997; Rosengren and Dahlen 2015). For example, in chat—and additional, new platforms and formats will likely
Richards and Curran’s (2002) definition, the more active term keep evolving). If the term is expanded to digital advertising,
receiver is used instead of the more passive term audience. it also covers video game placements (forecast to reach more
Three, changing consumer behaviors yield new functions and than US$3 billion in spending by 2016; Statista 2015b), adver-
effects. The definition of advertising has thus far evolved from games, and apps (which have been projected to reach
selling to persuading (which, in turn, can be done and gauged US$39 billion in spending by 2018; Juniper Research 2013).
in many different ways, e.g., Ehrenberg et al. 2002; Faber Furthermore, we are also witnessing exploding growth in
2015; Heath, Brandt, and Nairn 2006). so-called hybrid advertising formats both online and offline
336 M. DAHLEN AND S. ROSENGREN

(forecast to reach US$108 billion in spending by 2019; PQ around the word consumer in “consumer” behavior dynamic.
Media 2015), such as product placements, programming, Another reason is that as control over advertising becomes
native advertising, and ambient (creative) media, which would increasingly dispersed, advertising will need to move away
not be accounted for in the aforementioned categories. from its restrictive focus on customers to a more integrated
In light of the growth of digital and hybrid advertising, and stakeholder perspective (e.g., Hillebrand, Driessen, and Koll
the accelerated development and fragmentation into new for- 2015). This would include, for example, consumers being
mats, the media and formats dynamic seems particularly more than mere consumers but rather cocreators of value
important in guiding a future definition of advertising. To (Vargo and Lusch 2004, 2008), financial stakeholders such as
allow for this, we believe that in contrast to Richards and investors (e.g., Bobinski and Ramirez 2004; Karrah 2004),
Curran’s (2002) definition, a working definition of advertising shareholders (e.g., Pruitt, Cornwell, and Clark 2004), and
should not necessarily include the words paid, which would employees (e.g., Rosengren and Bondesson 2014).
already potentially rule out websites, apps, and advergames, As “consumer” behavior is continuously changing, we
and identifiable source, which would already potentially rule believe that this dynamic will be particularly important in updat-
out, for example, brand placements and search advertising. ing the definition. To allow for this, we suggest that, in contrast
We also find the word mediated may be confusing, for to Richards and Curran’s (2002) definition, a working definition
example, in relation to a brand’s (corporate) website or social of advertising should not necessarily include the word receiver,
media. The word mediated could suggest that someone else which would potentially rule out (the partaking aspects of)
was communicating on the brand’s behalf or that the channel advergames, websites, social media, and cocreated advertising.
of communication was not the brand’s own. This could indeed Therefore, we suggest that receiver be updated to not
be the case, but it does not necessarily have to be. The risk of unnecessarily narrow the potential behaviors (both receiving
confusion would be even greater if communication with other and partaking in the form, of interacting, seeking out, sharing,
target groups, such as, for example, employees or sharehold- and cocreating) or stakeholderships of the target groups (con-
ers, was included in the working definition of advertising sumers of a product in terms of both B2C and B2B as well as
(which we argue in the next section). internal, financial, and others, such as public policy makers).
Therefore, we suggest that “paid, mediated communication
from an identifiable source” be updated to allow for advertis-
ing that is not necessarily paid or obviously initiated by a par- THE EXTENDED EFFECTS DYNAMIC
ticular source and to allow for advertising in all kinds of Previous content analyses of advertising research suggest it
media and formats. has fit rather well with Richards and Curran’s (2002) definition
of advertising as “designed to persuade.” Persuasion theory (Pitt
et al. 2005), such as the elaboration likelihood model (ELM),
THE “CONSUMER” BEHAVIOR DYNAMIC was found to be the most frequent driver in all reviewed meta-
The “consumer” behavior dynamic is related directly to the studies to date (Kim et al. 2014; Muncy 1991; Pasadeos 1985;
media and formats dynamic. With new media and formats Pasadeos, Phelps, and Kim 1998; Pasadeos, Phelps, and Edison
come new behaviors. Richards and Curran’s (2002) replace- 2008; Pitt et al. 2005). Consequently, advertising research has
ment of audience with receiver in their definition of advertis- predominantly focused individual consumer effects. For exam-
ing is an illustration of this change. Starting with the remote ple, Kim et al. (2014) found that two-thirds of the investigated
control and the video recorder, consumers became able to advertising effects from 1980 to 2010 were cognitive, affective,
choose whether they wanted to receive advertising, rather than and behavioral consumer responses, such as, brand attitudes, ad
be just a passive audience. liking, and purchase intentions.
However, with the evolution of digital media, consumers However, Kim et al. (2014) also found that 10% of the
now control not only whether to receive but also whether to reviewed research investigated economic effects and one per-
actively seek out and partake in advertising. Advertisers are cent studied social effects. Both Yale and Gilly (1988) and
increasingly relying on consumers to seek out advertising Muncy (1991) similarly form research categories for economic
content that would not fit the typical formats for commercials and social effects. Economic effects would include, for exam-
on, for example, YouTube (Rosengren and Dahlen 2015; ple, advertising spending efficiency (e.g., Cheong, de Gregorio,
Rosengren 2016). They are also targeting behaviors such as and Kim 2014), economic growth (e.g., Kopf, Torres, and Eno-
interactivity and engagement with the advertising in social moto 2011), and shareholder wealth (e.g., Reilly and McGann
media (e.g., Colliander, Dahlen and Modig 2015), advergames 1977), which would indeed build on the notion that advertising
(e.g., Terlutter and Capella 2013), and even inviting consum- persuades consumers and thereby produces such effects.
ers to cocreate and partake in various aspects of the production Social effects research would include, for example, general
of the advertising (e.g., Lawrence, Fournier, and Brunel 2013). trust in advertising (e.g., Soh, Reid, and King 2009), green
The increasing levels of participation, and even cocreation, (e.g., Tucker et al. 2012) or healthy consumption (e.g., Yoon
are one explanation of why we choose to put quotation marks 2015), or charitable behaviors (Chang 2014). However, it
TOWARD A WORKING DEFINITION OF ADVERTISING 337

would also include advertising impact on body ideals (Bissell TOWARD A WORKING DEFINITION OF ADVERTISING
and Rask 2010), social comparison (Gulas and McKeage In discussing the three dynamics that we suggest drive the
2000), creativity (Rosengren, Dahlen, and Modig 2013), and evolution of advertising, we have highlighted key terms that
benevolent behaviors (e.g., Defever, Pandelaere, and Roe would need to be updated to form a new working definition.
2011), which need not be related to the sender or the persua- First, the phrase “paid, mediated communication from an
sive purpose of the advertisement. identifiable source” is too restrictive in light of the new media
We believe that the latter extended effects will be particu- and formats dynamic. Brands are increasingly advertising
larly interesting to future advertising. Media and formats through their own channels, ranging from social media to web-
evolve at an increasingly rapid pace and will probably be sub- sites and apps, which would not be a mediated communication
ject to greater change in the 10 years following Kim et al.’s and would not really be paid communication. Furthermore, the
(2014) latest content analysis than in the 30 years (1980 to brand may not necessarily be identified as the source in new
2010) it included, with corresponding changes in “consumer” formats; two current examples would be affiliate and hybrid
behavior. We expect that ELM-related effects will be less advertising. We believe that the term mediated would probably
important in future advertising, and effects that account for best be dropped and that paid could potentially be replaced by
more interactive “consumer” behaviors will become more a term like (brand)-initiated or incentivized. The word brand
important. First, the increasingly social and engaging nature of would be used to signify any party that initiates the advertis-
advertising, in its many new formats, is more likely to produce ing, be it an actual brand or an organization, person, or cause.
such effects when people relate with one another and commu- We believe this word would be a better fit for the definition
nicate themselves through the advertising. Second, new adver- than sender, which brings us to the next point.
tising formats, especially the more pervasive ones of recent Second, the “consumer” behavior dynamic suggests that the
years, go through phases of negotiation where people demand term receiver needs to be updated in a new working definition
that they add value beyond the purpose of the advertiser (Dah- of advertising. Consumers need not be (passive) receivers, but
len and Edenius 2007). Third, there is indeed a trend in the can also be participants, seekers, and even cocreators of the
industry toward taking responsibility for negative and promot- communication (or the value of the product). The new term
ing positive social effects of advertising. One such example needs to allow not only for the more interactive role of con-
would be the introduction of the Glass Lion, which promotes sumers in the advertising but also for a wider span of stake-
gender equality in the Cannes Lion advertising awards in holders including employees, shareholders, or (B2B and
2015. We believe that advertising continuously must extend nonprofit) organizations. We believe that receiver could be
the range of effects to stay relevant. Indeed, we believe it will replaced by a term like people (as all stakeholders are, individ-
be necessary for advertisers to take greater interest in explor- ually or in organizations, in the end, people) or participants.
ing and gauging (and thereby ultimately avoiding) the Third, the extended effects dynamic makes the phrase
“unintended” negative effects of advertising on, for example, “persuade. . . to take some action, now or in the future” seem
stereotypes, and to pursue positive extended effects on con- dated. Recent research has proposed several alternative models
sumers’ well-being (e.g., body satisfaction or creativity) for as to how advertising works (and both will and should con-
advertising to survive in the long run (compare, for example, tinue to do so in the future). At the same time, advertisers are
the ban of outdoor advertising in Sao Paulo, Brazil). becoming increasingly mindful of, and able to target, effects
To account for the extended effect dynamic, we believe that that extend beyond solely persuading someone to take action.
a working definition of advertising would need to replace the Therefore, we believe that both persuade and take some action
words persuade and take some action to allow for advertising need to be replaced. We believe that a term like impact or
effects which are both related and unrelated to the brand and effect better accounts for the extended effects of advertising.
which consequently need not necessarily include actions (for In conclusion, we argue that a new working definition
example, body satisfaction). It would also update the definition should comprise three updated parts: one that signifies the
for technological advances in “big data,” which may not target type of communication (where we suggest replacing paid and
consumers’ mental states at all (and instead target behaviors mediated), one that indicates the involved parties (where we
directly), and be able to cover a future where advertising mes- suggest replacing receiver), and one that denotes the effects
sages are crafted by, and reacted to, based on algorithms (e.g., (where we suggest replacing persuade. . . to take some action).
Sorofman 2015). Last but not least, it updates the definition Piecing the parts together, a new working definition
theoretically by acknowledging more recent, alternative mod- could include the terms (1) brand-related/brand-initiated/
els other than persuasion regarding how advertising works, incentivized (instead of paid, mediated, and identifiable
such as resonance (Keller, 2012), publicity (Ehrenberg et al. source) communication (targeted at), (2) people/participants
2002), low-attention or implicit learning (Heath, Brandt, and (instead of receiver) (designed to), and (3) impact/effect
Nairn 2006), fluency (Lee and Labroo 2004), and the cocreat- (instead of persuade. . . to take some action). We have
ing roles of “consumers” (Vargo and Lusch 2004). parenthesized the terms “targeted at” and “designed to”
338 M. DAHLEN AND S. ROSENGREN

because they suggest a traditional sender–receiver process dynamic in the study. For a full list of questions and items,
where the brand pushes the advertising forward and is the please see Table 1.
sole designer of the message. However, simply leaving In Part 2, participants were exposed to different iterations of
these words out would make it difficult to distinguish adver- the Richards and Curran (2002) definition, where key terms
tising from other forms of communication (which is a pri- were stepwise changed following the aforementioned discus-
mary function of a working definition; Nan and Faber sion. For each iteration, participants were asked how proper
2004). Therefore, we propose to replace them with a term that specific definition was for future advertising (1 D Not at
that signifies the brand’s (regardless whether it is the actual all proper, 10 D Definitely proper). The order of definitions
designer or not) intent to impact/effect. was randomized to avoid order effects.
Because the updated working definition should offer com- Part 3 of the questionnaire consisted of an open question in
mon language and facilitate agreement between both academia which participants were asked the following: “After reading
and industry (Richards and Curran 2002), we conducted a sur- these definitions, what are your thoughts on how advertising
vey of advertising professionals and scholars to test (1) our should be defined in the future? Are there certain aspects or
notions of the dynamics driving the evolution of contemporary key terms that are more/less important to include?”
advertising and (2) alternative terms for and combinations of
the three-part definition.
Results
The “consumer” behavior dynamic was assessed in terms of
both advertising-related behaviors and stakeholders. Starting
STUDY 1: ADVERTISING EXPERTS with behaviors, avoiding (M D 8.20) and partaking in advertis-
The purpose of Study 1 is to test whether our proposed rea- ing (M D 7.72) were both rated more important for the future
soning would enable a common language for education, than receiving advertising (M D 6.11, both p < .01). All three
research, and practice (Richards and Curran 2002) as deter- behaviors were rated significantly above the scale midpoint,
mined by experts in the field. To this end, we surveyed a snow- although for receiving advertising the difference was only
ball sample of advertising experts taken from both academia marginally significant (p D .07). While consumers (M D 8.86)
(n D 37) and industry (n D 20). The use of expert judges in were rated as significantly more interesting stakeholders than
developing a definition of advertising is similar to that used by both professionals (M D 8.25, p < .05) and extended audien-
Richards and Curran (2002). Our approach is, however, differ- ces, such as employees and financial stakeholders (M D 7.24,
ent because the experts are surveyed based on observations of p < .01), all three rated significantly above the midpoint of the
dynamics driving contemporary and future advertising, rather scale (p < .01), indicating their importance for advertising in
than as creators of a definition. This approach was selected to the future. Turning to the extended effects dynamic, both tradi-
avoid the cognitive biases associated with a traditional Delphi tional (M D 7.26) and extended (M D 7.42) effects were rated
approach (for a review of these biases, see Winkler and Moser above the scale midpoint (p < .01) and considered equally
2016). important. Overall, these findings support the relevance of
Participants were contacted via e-mail and invited to partic- considering changing not only media and advertising formats
ipate in a study on the future of advertising. First, researchers but also “consumer” behaviors and extended effects when
from North America, Europe, Asia, and Australia were invited developing a new definition of advertising.
to answer the questionnaire. In total, 17 full professors, eight Iterating the definitions for future advertising, the estab-
associate professors, and 12 assistant professors participated. lished Richards and Curran (2002) definition rated near the
Second, advertising professionals from North America, South midpoint of the scale (M D 5.56, not significantly different
America, Europe, Asia, and Australia were invited to answer. from 5.5). Professionals rated it below the scale midpoint (M
To ensure that these professionals were indeed experts, only D 4.25, significantly below 5.5, p < .05, versus academics: M
participants who had been received awards in the Cannes D 6.31, p < .01). The iteration that received the highest rating
Lions were included. In total, 20 advertising professionals was “brand-initiated communication intent on impacting peo-
(creative, n D 5; strategy, n D 4; account, n D 6; agency man- ple” (M D 5.95). Professionals rated this definition marginally
agement, n D 6) participated in the study. above the scale midpoint (M D 6.40, significantly above 5.5, p
The survey comprised three parts: Part 1 focused on our D .06) but not significantly better than academics (M D 5.69,
proposed dynamics. More specifically, participants were asked n.s.). To better understand why this was the case, we analyzed
to rate the relevance of the “consumer” behavior and extended the open-ended responses. They primarily focused on the
effects dynamics for future advertising (all answers on a scale terms paid, initiated, and brand.
from 1 D Not at all interesting to 10 D Very interesting). While two academics argued for paid (“Paid is important”;
Given the vast support for the media and format dynamics in “‘Paid’ is fine, not sure about the rest though”), none of the
existing literature (Eisend 2015; Faber 2015; Richards and professionals did. In fact, most of the responses argued against
Curran 2002; Rust and Oliver 1994), we did not include this paid. Examples follow:
TOWARD A WORKING DEFINITION OF ADVERTISING 339

TABLE 1
Overview Questions and Results, Study 1
Dynamic/Dimension Item n M SD Cronbach’s a

THE “CONSUMER” BEHAVIOR DYNAMIC


Receiving advertising n/a n/a .220*
Incidental exposure to advertising 55 6.11 2.42
Avoiding advertising (e.g., ad blocking, 56 8.20 1.84
zapping)
Partaking in advertising 56 7.72 1.29 .695
WOM about advertising (e.g., talking, 56 8.04 1.71
sharing online)
Seeking out advertising (e.g., looking up 56 7.84 1.62
online/YouTube)
Participating in advertising 56 7.63 1.85
(e.g., engagement, activity)
Co-creating advertising (e.g., voting, 56 7.39 1.97
designing, suggesting)
Customer audience n/a n/a .202*
Consumers 56 8.86 1.54
Professionals (e.g., doctors, business 55 8.25 1.61
decision makers)
Extended audience 56 7.24 1.92 .845
Other stakeholders (e.g., public policy 56 7.37 1.92
makers, educators)
Internal audience (e.g., employees/ 56 7.52 2.18
co-workers)
Financial stakeholders 56 6.82 2.42
THE EXTENDED EFFECTS DYNAMIC
Traditional effects 56 7.26 1.64 .715
Brand/company related economic effects 56 7.79 2.01
(e.g., ROI, stock value)
Brand reactions (e.g., brand attitude, brand 56 7.64 1.99
purchase intention)
Ad reactions (e.g., ad memory, ad attitude) 56 6.36 2.19
Extended effects 56 7.42 1.61 .778
Social effects, perceptions of self (e.g., body 56 7.57 2.03
satisfaction, self-esteem, creativity)
Social effects, perceptions of others 56 7.45 1.94
(e.g., stereotypes, ideals)
Value of advertising to consumers 56 7.23 1.84
(e.g., entertainment, information)
ASSESSMENT OF DEFINITIONS
Richards and Curran (2002) “A paid, mediated form of communication 55 5.56 2.73
from an identifiable source, designed to
persuade the receiver to take some action,
now or in the future.”
Most proper definition “Brand-initiated communication intent on 56 5.95 2.67
impacting people.”
Notes. Numbers in italics refers to an index created by averaging the items in that dimension.
*
Pearson correlation, given only two items.
340 M. DAHLEN AND S. ROSENGREN

Traditionally, advertising is a paid form of communication due to the a working definition that is most likely to enable a common
conventional mass media platforms. However, advertising (branded language for education, research, and practice (Richards and
messages) can be delivered via owned and earned media so the paid Curran 2002). In this definition, brand is used instead of
component is becoming less and less important. (Academic)
sender to avoid connotations related to a traditional sender–
receiver form of communication. Still, based on the feedback
I think we need to get rid of the “paid” aspect as it makes the field
far too narrow. (Academic) from our experts, we emphasize that brands could be much
more than just consumer brands, such as an organization, per-
It is paid or non paid communication that is designed to influence. son, or cause.
(Professional) We also acknowledge that the proposed definition is very
broad and will, in fact, potentially cover all five principal
Most responses also favored the term initiated: marketing communications tools (e.g., advertising, sales pro-
motion, public relations, direct marketing, and personal sell-
Brand initiated seems more important than paid. (Academic) ing) typically listed in relevant textbooks. However, given the
fast-paced changes in advertising that we have seen, and the
Brand-initiated communications—whether paid, owned, or earned, blurring boundaries between communication tools that we are
or in a mix thereof. (Professional) currently experiencing (e.g., Lee 2014), we and many of the
advertising experts surveyed believe that an updated working
But there were also arguments that initiated may unneces- definition must allow for these borders to blur to stay relevant.
sarily narrow the definition: Again, the purpose of crafting a new working definition is to
enable a common language for education, research, and prac-
If we think about the (new) active role of consumers in various tice (Richards and Curran 2002) while also broadening the
forms of advertising, there is often no payment involved, and initia- scope and facilitating the development of the discipline (Kerr
tors differ. The three most important constructs might be “brand,”
“people,” and “influence.” (Academic)
and Schultz 2010).

Advertising must combine brand-initiated messages, as well as


messages that [don’t] seem to be advertising-type. (Professional) STUDY 2: RECENTLY PUBLISHED ADVERTISING
RESEARCH
When it comes to brand, several academic participants Study 2 sets out to validate our proposed definition, while
raised concerns that “brand-related was too narrow” and that simultaneously assessing its potential to broaden the scope of
the definition should “drop brand part. Adv[vertising] is much advertising, thereby facilitating the development of advertising
more.” The concern was primarily that using the term brand in research (Kerr and Schultz 2010). More specifically, we ana-
a working definition would mean excluding public service lyze all articles published over the past five years (2010 to
announcements as well as nonprofit and B2B communications. August 2015) in the top five advertising journals: the Journal
of Advertising (JA), Journal of Advertising Research (JAR),
International Journal of Advertising (IJA), Journal of Current
Discussion Issues and Research in Advertising (JCIRA), and Journal of
Overall, the results provided support for our proposed Interactive Advertising (JIAD). Given that advertising research
“consumer” behavior and extended effects dynamics and the is also published in adjacent fields of marketing and communi-
need for a new definition of advertising. What’s more, our cations, we also included articles published in Journal of Mar-
experts seem to agree that the established definition of adver- keting (JM), Journal of Marketing Research (JMR), Journal of
tising is no longer the most proper for the discipline. Taken Consumer Research (JCR), Marketing Science (MS), and
together, the results suggest that a working definition of adver- Journalism and Mass Communication Quarterly (JMCQ), as
tising needs to be broad enough to capture not only new adver- these five journals have been shown to publish the most adver-
tising media and formats but also other types of behaviors and tising articles (Kim et al. 2014).
effects beyond those implied by the traditional definition of
advertising as targeting an audience that is persuaded to react
in a certain manner today or in the future. A future definition Sample
needs to take a more inclusive stance on both who (“people,” The initial sample included 2,356 research articles pub-
typically consumers, but also other types of stakeholders and lished between 2010 and 2015 (original research papers only).
active participants or cocreators) and how advertising might Advertising-related articles in nonadvertising journals (JM,
impact (“impact,” not necessarily by means of persuasion and JMR, JCR, MS, and JMCQ) were identified as advertising
in terms of ad and brand effects). research if they included a set of advertising-related keywords
Thus, based on our expert survey, we propose that “brand- in the abstract (for a similar procedure, see Kim et al. 2014).
initiated communication intent on impacting people” would be This procedure led to a final sample consisting of 855
TOWARD A WORKING DEFINITION OF ADVERTISING 341

TABLE 2
Overview Sampled Articles, Study 2
Journal Title Articles Advertising Related %

Journal of Advertising (JA) 179 179 100


Journal of Advertising Research (JAR) 178 178 100
International Journal of Advertising (IJA) 190 190 100
Journal of Current Issues and Research in Advertising (JCIRA) 73 73 100
Journal of Interactive Advertising (JIAD) 52 52 100
Journal of Marketing (JM) 280 24 9
Journal of Marketing Research (JMR) 399 51 13
Journal of Consumer Research (JCR) 452 32 7
Marketing Science (MS) 367 65 18
Journalism and Mass Communication Quarterly (JMCQ) 186 11 6
Total 2,356 855

advertising articles, 79% (n D 672) published in advertising articles study communications based on paid media advertis-
journals and 21% (n D 183) published in nonadvertising jour- ing formats (see Table 3). The share of paid media advertis-
nals (for an overview of the sample, please see Table 2). Four ing formats is lower in advertising journals (n D 338, 63%)
trained graduate students content-analyzed the empirical stud- than in nonadvertising journals (n D 110, 74%). This means
ies presented in these articles following the content analysis that one-third of all studies focus on ad and media formats
procedure recommended by Neuendorf (2002). that do not fully fit with the current definition of advertising.
In addition, 20% (n D 139) investigate hybrid formats.
Hybrid formats are more common in advertising journals
Coding Scheme (n D 129, 24%) than in nonadvertising journals (n D 10,
Articles were coded in terms of the three proposed dynamics. 7%). When it comes to communication through nonpaid ad
More specifically, (1) ad format was coded to assess the media and formats (n D 97, 14%) these are relatively less frequent in
format dynamic, (2) advertising behaviors and focal stakeholders advertising journals (n D 69, 13%) than nonadvertising jour-
to assess the “consumer” behavior dynamic, and (3) ad effects (i.e., nals (n D 28, 19%). In terms of initiative, 77% of the articles
focal dependent variable) to assess the extended effects dynamic. (n D 529) study advertising formats that are initiated by
Ad format was originally coded into a list of 19 possible formats advertisers. This share is larger for nonadvertising journals (n
(see Appendix). These formats were then categorized based on D 127, 86%) than for advertising journals (n D 402, 75%).
how they were “paid” and “(brand) initiated.” This led to two dif- Overall, the analysis suggests that research published
ferent assessments of ad format: “paid ad format,” denoting within the advertising discipline investigates more ad for-
whether the empirical investigation focuses primarily on a paid or mats, and these ad formats are less paid and less brand ini-
nonpaid mediated format (three categories: paid media ad format, tiated than the ad formats studied outside the discipline.
hybrid media ad format, and nonpaid media ad format) and “brand- What’s more, it shows that one-third of all studies focus
initiated ad format,” denoting the brand’s role in initiating the ad on ad formats that do not fit the established definition of
(three categories: brand-initiated ad format, hybrid initiator ad for- advertising. More studies would, however, fit with our pro-
mat, and non-brand-initiated ad format). Whereas previous reviews posed definition.
of advertising research categorize research based on focal advertis- “Consumer” behavior dynamic. In all, 80% (n D 681) of
ing media (e.g., Kim et al. 2014), our coding thus focused on the the articles include studies of target audiences and their behaviors.
type of advertising format used, enabling a richer understanding of Consumers as receivers of the ads are most common (n D 489,
what types of communication was considered “advertising” by 72%), but about one-third investigate partaking in advertising (n
leading journal editors and researchers. The coding of “consumer” D 191, 28%). Whereas the share of studies in which consumers
behavior and the extended effects dynamics followed the catego- receive and partake in advertising is the same in both types of jour-
ries used in the expert survey (see Table 1). nals, nonadvertising journals have more studies in which consum-
ers actively seek out advertising (n D 22, 15% versus n D 21,
4%). Advertising journals have a larger share of studies looking at
Results participation in terms of ad engagement (n D 69, 13% versus n D
Media and format dynamic. In total, 684 (80%) of the 5, 3%). Whereas receiving the ad fits well in the current definition,
sampled articles include empirical investigation of a specific partaking does not. Looking at targets, over 90% focus on cus-
type of communication. In all, 65% (n D 448) of these tomer audience (n D 622, 91%). This focus is more pronounced in
TABLE 3
Overview Results, Study 2
Rater % AJ % AJ NAJ % NAJ
Dynamic Agreement Articles Articles Articles Articles Articles Articles

The media and formats dynamic 96%


Paid media ad format 448 65 338 63 110 74
Hybrid media ad format 139 20 129 24 10 7
Nonpaid media ad format 97 14 69 13 28 19
Brand initiated 529 77 402 75 127 86
Non–brand initiated 155 23 134 25 21 14
The “consumer” behavior dynamic 92%
Receiving advertising 489 72 383 72 106 72
Partaking in advertising 191 28 149 28 42 28
Customer audience 622 91 492 92 127 86
Extended audience 59 9 41 8 21 14
The extended effects dynamic 88%
Traditional effects 522 77 424 80 98 67
Extended effects 152 23 103 20 49 33
Note. AJ D advertising journals; NAJ D nonadvertising journals.

advertising journals (n D 492, 92%) compared to nonadvertising traditional effects) and one open (also including ad format D
journals (n D 127, 86%). hybrid and ad behavior D receiving and partaking).
Overall, the analysis shows that although the vast majority As indicated in Table 4, the Richards and Curran (2002)
of advertising studies look at effects on consumers, more than definition fits with less than half of the published studies (strict
40% examine behaviors not included in the established defini- definition: n D 275, 40%; open definition: n D 327, 48%) and
tion of advertising. Again, several of these studies fit with our our proposed new definition fits significantly better (n D 402,
proposed definition. 59%). To explore further the fit between the established defini-
Extended effects dynamic. Of the articles surveyed, 79% tion and future advertising research, we also compare the fit
(n D 674) include empirical investigations of the effects of for the definitions between digital and nondigital ad formats.
advertising. Most of these studies investigate traditional There is as significant difference (chi-square D 57.2, p <. 01)
effects (n D 522, 77%). This tendency is stronger in advertis- with the established definition (openly interpreted) only fitting
ing (n D 424, 80%) than nonadvertising journals (n D 98, with 25% of the digital formats, whereas our proposed defini-
67%). When it comes to extended effects, advertising journals tion fit with 47%.
focus on social effects (n D 63, 12%) and nonadvertising jour-
nals focus on value of advertising to consumers (n D 47,
32%). Overall, the analysis suggests that 77% of all articles Discussion
investigate traditional effects, which are the advertising effects Study 2 offers a snapshot of contemporary advertising
implied by the current definition of advertising (i.e., persua- research. The analysis again highlights the need for an updated
sion in terms of future behaviors related to a brand). This, in definition of advertising, as less than half of the empirical studies
turn, implies that more than 23% of all articles include effects focus on advertising in terms of the established Richards and Cur-
that are not fully covered by the current definition. Again, ran (2002) definition. Just like advertising practice is evolving, so
these studies fit with our proposed definition. is advertising research. In the past five years, all marketing com-
Fit with definitions. Based on the categories described, we munications tools typically listed in marketing textbooks have in
also analyze the studies in terms of their fit with the different fact been covered in advertising research. However, while
definitions proposed by Richards and Curran (2002) as well as research in advertising journals has evolved with new media and
our proposed definition. Richards and Curran’s (2002) defini- formats, it has not progressed as much in terms of changing
tion is interpreted in two ways. One strict way where the defi- “consumer behaviors” and extended effects. Our updated defini-
nition is interpreted as paid media ad formats (i.e., ad format tion would potentially broaden the scope and facilitate further
D paid), targeted at consumers as an audience (target audience development of the discipline (Kerr and Schultz 2010).
D consumers and professionals), receiving the ad (ad-related Still, it must be noted that while our proposed new defini-
behavior D receiving), and affecting them in terms of percep- tion is a significant improvement in terms of fit with contem-
tions and behaviors related to the ad and brand (ad effects D porary advertising research, it would still not fit with some
TOWARD A WORKING DEFINITION OF ADVERTISING 343

TABLE 4
Assessment of Definitions, Study 2
Definition n % AJ % AJ NAJ % NAJ

Richards and Curran (2002)


Strict 275 40 217 40 58 39
Open 327 48 258 48 69 47
Proposed definition: “Brand- 402 59 314 59 88 59
initiated communication
intent on impacting people”
Extended definition: “Brand- 684 100 536 100 148 100
related communication that
impacts people”
Note. AJ D advertising journals; NAJ D nonadvertising journals.

40% of the published articles and almost half of the studies would not be considered advertising either. Indeed, we believe
covering digital formats. In fact, it seems that the advertising that a working definition that blurs traditional boundaries (for
research de facto adheres to an even broader definition of example, found in textbooks) and allows for several forms of
advertising as it investigates “brand-related” communications communication, while requiring that all terms are met, will
more generally. Moreover, to cover all these studies, we would both enable and guide the development of current and future
need to replace the term brand-initiated with brand-related advertising that allows reinventing rather than dying with the
and exclude the term intent from our definition. As indicated changing technology, behaviors, and effects.
in Table 4, this definition would fit with 100% of the articles. Interestingly, our content analysis suggests that, as broad as
In the concluding section, we discuss the implications of this our updated working definition is, it is still too narrow to fit a
specific finding. large proportion of recently published advertising research. In
effect, recent research on advertising fits the even broader defi-
nition: “brand-related communication that impacts people.”
CONCLUSION Actually, one could conclude that research that did not fit a
We found a general agreement between advertising aca- working definition should consequently not be considered
demics and professionals that (new) media and formats, (new) advertising research. On the other hand, in line with Kerr and
“consumer” behaviors, and extended effects drive the evolu- Schultz (2010), one could argue that research should have a
tion of advertising. Iterating terms that account for these wider scope to explore new areas and routes that may or may
dynamics rendered an updated working definition for advertis- not be fit for practice. We believe the two can be reconciled by
ing, which reads “brand-initiated communication intent on applying our updated working definition on the identification,
impacting people.” This definition fits the purpose of enabling practice, and development of advertising, while still embracing
a common language for education, research, and practice research that covers related communication (per the broader
(Richards and Curran 2002), while simultaneously broadening definition noted) so that it can continuously inform, explore,
the scope and facilitating the development of the discipline and challenge the boundaries of advertising. Once we under-
(Kerr and Schultz 2010). While the definition is rather broad stand such communications better, the ones that have desirable
and could indeed be argued to apply to, for example, public impacts on brands are likely to become part of the initiatives of
relations and sales promotion as well, our stance is that the advertisers and thus become “brand initiated” in the sense indi-
definition of advertising needs to evolve in synchrony with the cated by our updated working definition for advertising:
blurring boundaries between “advertising,” “PR,” and “action “Brand-initiated communication intent on impacting people.”
marketing.” It is a fact that the advertising industry is already
embracing and executing communications that combine the
various elements and, driven by our identified dynamics, will FUNDING
increasingly do so in the future. The authors are grateful for funding from Torsten och
Nevertheless, we argue that the proposed definition makes Ragnar S€oderbergs Stiftelser.
advertising unique versus tangent areas, as it comprises only
communication that matches all its terms. For example, public
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APPENDIX 1
Ad Format Coding Manual “Paid” “Brand-initiated” Digital

1 D Print ad 1 1 2
2 D TV commercial 1 1 2
3 D Radio commercial 1 1 2
4 D Outdoor ad 1 1 2
5 D Cinema ad 1 1 2
6 D Creative media/guerrilla/ambient 3 1 2
(non-traditional media)
7 D (Sales) promotion/trial/direct marketing 3 1 2
8 D Sponsorship 1 1 2
9 D (Celebrity) Endorsements (not in ads) 2 2 2
10 D Product placement 2 2 2
11 D Banner ads/online advertising 1 1 1
( D paid placements)
12 D Websites/e-mail advertising 3 1 1
( D own media online)
13 D Social media 2 2 1
14 D Search advertising (SEO) 1 1 1
15 D Mobile advertising 2 1 1
16 D Advergames 2 1 1
17 D Publicity 3 2 2
18 D Word-of-mouth/eWOM 3 2 1
19 D Packaging/brand elements 3 1 2
(e.g., brand name, brand extension)
20 D No empirical study/No specific ad format
Coding: 1 D paid 1 D brand-initiated 1 D digital
2 D hybrid 2 D hybrid/non-brand 2 D non-digital
3 D own/earned initiated

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