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Steps to take before installing

Windows 7 Service Pack 1 for


(32 and 64-bit Versions)
Major revisions: 5 New steps an a correction added on
- Feb. 24th, 2011

How to increase you chances of installing Service


Pack 1 successfully

Windows 7 SP1 requirements:


Note: This link has been updated to the RTM (final) system
requirements and available as of Feb. 21st.

http://www.microsoft.com/downloads/en/details.aspx?
FamilyID=61924cea-83fe-46e9-96d8-
027ae59ddc11&displaylang=en###

1) Check you available disk space - For now the best


information available is as follows:

Free drive space required:


Stand-alone installation (DVD .ISO or SP1 Download)
X86-based: 4.1 GB
X64-based: 7.4 GB

Installing SP1 using Windows Update:X86-based: 750 MB


X64-based: 1050 MB

Note: I would be more inclined to use the following values when using
Windows update:32-Bit / X86-based: 1.5 GB, 64-Bit / X64-based: 2.6 GB

2) Run Disk Cleanup


Start/All programs/Accessories/System Tools/Disk Cleanup. Place check
marks in at least the following options: Temporary Internet Files,
Recycle Bin, Temporary files

3) Create a new System Restore point just prior to installing


SP1
Click ‘Start’ and enter: Create a system restore
Select ‘Create a restore point’ at the top of list of options and from the
‘System Properties’ Window click on the ‘Create’ button located in the
lower right corner. Enter a description (Example: Prior to installing SP1)
and click ‘Create’. Click ‘Close’ after the restore point is created and
‘OK’.

4) If at all possible create an Image Backup of the Windows


drive or partition
This backup can be your ticket back to a fully functional version of
Windows should you encounter problems when installing Service Pack
1.

5) Install the Windows 7 device drivers for your make and


model:
Go to the manufactures support web site and download the Windows 7
drivers to a folder on your PC and then start by installing the
chipset/motherboard drivers, followed by the USB, SATA, LAN, Audio
and all remaining drivers.

5a) Important!!! - If you are using an Intel integrated graphics device,


you should be aware that there are known issues with certain versions
of the Intel integrated graphics device driver and with D2D enabled
applications, such as certain versions of Windows Live Mail. The
versions of the Intel integrated graphics device driver that are known
to be problematic are Igdkmd32.sys and Igdkmd64.sys versions
8.15.10.2104 through 8.15.10.2141. For more information about a
known issue with these drivers and with Windows Live Mail, see
Microsoft Knowledge Base article 2505524
http://support.microsoft.com/kb/2505524

To check whether you are using the Intel integrated graphics device
driver Igdkmd32.sys or Igdkmd64.sys versions 8.15.10.2104 through
8.15.10.2141, follow these steps:

1. Start DirectX Diagnostic Tool. To do this, click Start, type dxdiag in


the Search programs and files box, and then press Enter.
2. Click the Display tab.
3. Note the driver and driver version.
4. If you have the Intel integrated graphics driver Igdkmd32.sys or
Igdkmd64.sys versions 8.15.10.2104 through 8.15.10.2141, visit the
computer manufacturer's website to see whether a newer driver is
available, and then download and install that driver.

5b) Verify Windows Update KB2454826 is installed and if it’s not, then
install it.

6) Graphics drivers and cards:


Check the Graphics card manufacture's download site for the most
recent Windows 7 drivers for your card. If you are running CrossFire or
SLI, temporarily drop back to a single card and monitor.
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us

7) AV Software:
First run a “Full Scan” of the Windows partition and then if your Anti-
Virus software supports ‘Active scanning’, temporarily disable it.

Most AV software will have a menu / settings option to disable real


time or active scanning. Don’t forget to enable active scanning after
installing SP1.

8) Run the SFC /SCANNOW command:

To check and repair if necessary any critical Windows system files prior
to installing SP1.
Click on Start/All programs/Accessories then
Right click on Command Prompt option and select 'Run as
administrator'.
At the command prompt enter: SFC /SCANNOW

9) Run the System Update Readiness Tool:


http://support.microsoft.com/kb/947821/en-us

Microsoft released the System Update Readiness Tool to resolve


certain conditions that could cause installing updates and other
software not to work. You do not have to manually run this tool. This
tool is offered automatically through Windows Update to computers
that have a condition that the tool could resolve.

10) Rename the 'Software Distribution folder':


a) Click the Start Button, click 'All programs, and click on 'Accessories'.

b) Next Right click on the 'Command Prompt' option and then click
'Run as administrator'.

c) In the 'Command Prompt' window enter: net stop Wuauserv and


press the 'Enter' key.

d) Next click the Start/Orb button in the taskbar, in the 'Search' box,
enter: %windir% and press the 'Enter' key.

e) In Windows Explore view, search for and locate the folder named
"SoftwareDistribution".
f) Right click on the folder and select the 'Rename' option and change
the name to: SoftwareDistributionOld

g) Close Windows Explorer and in Command Prompt window enter: net


start Wuauserv and press the 'Enter' key.

h) Wait for the "Windows Update Service has successfully" before


exiting/closing the command prompt window.

i) If you open Windows Explorer you should see that new


"SoftwareDistribution" folder has been created.

11) Check your Power Plan configuration.


Temporarily change the setting for ‘Turn off display’ (the default, 10
minutes) to 2 hours and ‘Put the computer to sleep’ = ‘Never’. This will
prevent the display from going dark in the middle of the installation
which could mislead you into thinking the install failed.

12) Perform a “Clean Boot” to prevent other programs for interfering


with the installation process.
http://support.microsoft.com/kb/929135(Perform Steps #1a, 1b, 1c, 1d
and 1e)

13) Laptop users should connect their computer to AC power.


This is not a 5 minute task, is very disk and processor intensive and
could drain your battery before SP1 completes

Miscellaneous Information and


Resources
Disk space requirements
Make sure you have enough free disk space to install SP1 (even though much of that
space will be reclaimed after the installation). If you need to create free disk space, go to
Strategies for freeing disk space on the Windows website.

Estimated amount of free disk space


Installation method
required
• x86-based (32-bit): 750 MB
Windows Update
• x64-based (64-bit): 1050 MB
Estimated amount of free disk space
Installation method
required
• x86-based (32-bit): 4100 MB
Downloading SP1 from the Microsoft
website
• x64-based (64-bit): 7400 MB
• x86-based (32-bit): 4100 MB
Installing SP1 using an installation DVD
• x64-based (64-bit): 7400 MB

Links
http://answers.microsoft.com/en-us/windows/forum/windows_other-
windows_update/error-80070005-when-installing-windows-7-sp1-
from/ac850384-aeb2-4e02-b41b-2fb0248714cb

http://christopheyu.wordpress.com/2011/02/25/win7-sp1-error-
80070005-solved/

http://answers.microsoft.com/en-us/windows/forum/windows_other-
windows_update/cant-install-win-7-sp1-error-code-returned/c8c38825-
e838-46c3-940e-417e0a7cb47a

http://www.pagestart.com/win7sp1sbs02201101.html

http://www.pagestart.com/win7sp1steps021611.html

http://support.microsoft.com/kb/2505743

http://windows.microsoft.com/en-US/windows7/learn-how-to-install-
windows-7-service-pack-1-sp1

https://www.microsoft.com/downloads/en/details.aspx?
FamilyID=c3202ce6-4056-4059-8a1b-3a9b77cdfdda

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