Primary: (916) 308-4968

Michelle Cobb
Citrus Heights – North Highlands - Carmichael
Message: (916) 349-6774
Message 2: (916) 450-1680
Foothill Farms - & Surrounding Areas mcobb916@yahoo.com

Education
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 B.S., Business Management, San Joaquin Valley College - Completed 2006

 Certification, A+ Core Hardware, TechSkills of Sacramento - Completed 2003

Most Recent Experience

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May 2010 - Present

Explanation of Employment Gap
I was laid off from Precision Technical in May 2010 when the company had to close its doors. I was laid off on good terms and to
this day have an incredibly solid working relationship with Owner. I have been seeking a full time permanent position since May
2010. As of today’s date, I am still seeking work. When I’m not interviewing and job hunting, I keep myself busy with Writing &
Design projects as well as PC Technician projects, which I provide on a freelance basis. Examples of my projects are available upon
request.

Office Manager / Bookkeeper 12/2009 - 05/2010

Precision Technical - North Highlands, California
Bookkeeping - QuickBooks Premier 2007; Initial cleanup & organization, heavy reconciling project of company bank accounts &
credit cards, created mirror image organization system of electronic records & hard copy records, locating, tracking, & correcting
errors &/or inaccurate information, daily balancing of bank accounts & credit card accounts. Producing, reviewing, & presenting a
wide variety of reports; including but not limited to, Chart of Accounts, General Ledger, Accounts Receivables, Accounts Payable,
Aging, Work Orders, Statements, Invoicing, Billing, Collections correspondence, & Gratitude correspondence.
Dispatching; heavy volume of incoming service & maintenance calls, interpret & record service needs, dispatch appropriate
Technician, arrange for emergency service if needed, generate, update, & maintain technician productivity report, respond to heavy
volume of general & specific inquiries.
General & Advanced Office; heavy daily use of Microsoft Office Suite 2003 & 2007, faxing, filing, printing, scanning, research,
document & flier creation, template creation, troubleshooting printer & fax machine, troubleshooting PC, removing viruses, locating
& repairing lost PC Files, Securing PC & private information, set up network with Shared Access folders, order supplies, track
inventory, coordinate orientation & train subordinates & new employees, coordinate bureau meetings/holiday parties/celebrations,
respond to customer inquiries, resolve customer & employee complaints, & completion of new hire paperwork.

July 2008 - June 2009

Explanation of Employment Gap
I left the County of Sacramento on a long term physical disability. The injury was not work related. I left on good terms with full
reinstatement privileges. Upon recovery in July 2009, I was unable to reinstate due to a countywide hiring freeze. At that time I
began searching for and obtained a position in the private sector. There is no possibility of returning to my previous position. The
countywide hiring freeze is still currently in effect. In addition, my reinstatement privilege was for a term of two years and has now
expired, effective July 2010.

Case Manager/Administrative Assistant 09/2004 - 06/2008

Sacramento County CPS - Adoptions Bureau - Sacramento, California
Case Management; caseload of 154 adoptive families & 11 social workers, routinely maintain & organize all case files, ordering of
confidential documents, handling of confidential electronic records; heavy use of CWS/CMS - Child Protective Services database,
process, deny, approve, & disburse monthly caretaker payments, create, maintain, & update Court Calendars & Legal Notices for all
cases & pertinent parties; send Notice of Hearing documents to all pertinent parties within time frame set by State regulations.
external & internal
Customer Service; both internally & externally, interacting & interviewing caretakers, assist families with paperwork & accessing
community resources, schedule social worker meetings, & served as permanent POC for all social workers in my caseload.
General office duties; faxing, filing, printing, research, document & flyer creation, ordering supplies, tracking inventory,
coordination, orientation, & training of subordinates &/or new employees, assist with the coordination of bureau meetings/holiday
parties/celebrations, assist with interviewing potential employees.

1999 – 2002 - I was an Office Manager in the Telemarketing & Timeshare industry in Phoenix, Arizona.
1997 – 1999 - I was an Assistant Restaurant Manager in the Fast Food industry in Sacramento, California.