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Executive MBA 
HANDBOOK 
2008-2009

Suleman Dawood School of Business


LAHORE UNIVERSITY OF MANAGEMENT SCIENCES

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HANDBOOK
Executive MBA Programme

University Policies
2008 - 2009

SULEMAN DAWOOD SCHOOL OF BUSINESS

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Executive MBA Handbook

Lahore University of Management Sciences

The aim of this Handbook is to introduce participants to the academic philosophy of the Executive MBA
Programme, the participant support systems available at LUMS, and the expectations concerning participants’
ethical and professional conduct and academic performance.

The Handbook is a very important document. Participants are advised to read it very carefully and keep it with them
for the entire duration of their stay at LUMS.

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Executive MBA Handbook

This Handbook is correct at the time of publishing in August 2008. The University reserves the right to amend any
policy at any time.

Executive MBA (EMBA) Programme

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Executive MBA Handbook

MISSION OF THE EMBA PROGRAMME

Develop business executives to achieve leadership excellence in the rapidly


changing global business environment, through interaction with high- quality
faculty, effective use of peer learning, and exposure to best management practices.

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Executive MBA Handbook

TABLE OF CONTENTS 7.6 Participant Counsellor...................................20


1.0 THE PROGRAMME.........................................7 7.7 Campus Access Schedule .........................20
1.1 THE LEARNING CYCLE ..............................7 8.0 EXTRA-CURRICULAR ACTIVITIES .........20
2.0 THE LEARNING METHODOLOGY ..............8 9.0 PROFESSIONAL CONDUCT.......................20
2.1 The Case Method ............................................8 9.1 Assignments..................................................21
2.1.1 Individual Preparation ..............................8 9.2 Unfair Means ................................................21
2.1.2 Discussion Groups ....................................8 9.3 Plagiarism ......................................................21
2.1.3 Class Session ............................................8 9.4 Computer Lab Code of Ethics.......................22
2.2 Distance Learning ...........................................9 10.0 DISCIPLINARY PROCEDURE ...............23
2.3 Written Analysis of Cases (WAC)..................9 10.1 Values & Ethics Committee ......................23
2.4 Curriculum Requirements...............................9 10.2 Disciplinary Committee ............................23
2.5 EMBA Programme Project ............................9 10.3 Petition by Participants..............................24
2.6 Programme and Instructor Evaluation ............9 11.0 PROCEDURE FOR HANDLING
2.7 Programme Features ......................................10 GRIEVANCES ..................................................24
Session Timings...............................................10 12.0 FACILITIES AVAILABLE AT LUMS.........24
3.0 PARTICIPANT EVALUATION & 12.1 Computing Facilities .................................24
FEEDBACK.......................................................11 12.1.1 Computer Lab Mode of Operations ......24
3.1 Grades........................................................11 12.1.2 Lab Reservation ....................................25
3.2 Attendance Policy......................................11 12.2 Library.......................................................25
3.2.1 Examination Policy.................................11 12.3 Residence at REDC .....................................26
3.2.2 Make-up Examination Policy .................11 12.3.1 Computing Facilities at REDC .............26
3.2.3 Repeat Courses .....................................13 12.4 Cafeteria....................................................27
3.3 Academic Standing Graduation Requirements 12.5 Super Store ...............................................27
13 12.6 Medical Emergencies..................................27
3.4 Honours.........................................................13 Appendix A - EMBA Project Details ....................28
3.5 Deferral and Withdrawal...............................13 Appendix B - Support Systems available at LUMS
4.0 FEES AND PAYMENT OF DUES................13 30
4.1 Fee Card Modification...............................16 Appendix C – Academic Calendar 2008-2009 ......31
5.0 CLEARANCE PROCESS ..............................16 Appendix D – LUMS Map ....................................32
5.1 Upon Graduation...........................................16
5.2 Upon Separation ...........................................16
6.0 PARTICIPANT SUPPORT SYSTEMS.........18
6.1 Participant Class Representatives .................18
6.2 Faculty Advisors ...........................................18
6.3 EMBA Programme Director .........................18
6.4 Associate Dean of Academic Programmes
18
6.5 Dean of Suleman Dawood School of Business
18
6.6 Vice Chancellor .........................................18
7.0 ASSOCIATED SUPPORT SYSTEMS .........18
7.1 Participant & Alumni Affairs.....................18
7.1.1 Admissions Office ..................................18
7.1.2 Programme Coordination Office.............18
7.1.3 Career Development Office ....................18
7.1.4 Marketing Department SDSB...............19
7.1.5 Resource Development &Alumni Affairs
.........................................................................19
7.2 Finance & Accounts Department.................19
7.3 Administration & Services...........................19
7.4 Participant Services Department...................19
7.5 Other Support Services ...............................19
7.5.1 Library ..................................................19
7.5.2 The IT Support Services .........................19
7.5.3 Audio-Visual Unit ................................19

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Executive MBA Handbook

1.0 THE PROGRAMME relevant to the requirements of the business


community in Pakistan. Peer group learning is
In an increasingly uncertain business encouraged through interactive discussion groups
environment, the task of managing has become and in-class participation.
more complex and demanding. The key to
business survival in the future lies in developing The business community plays an important role
leaders who can effectively respond to the rapidly in the learning process by sharing its problems,
unfolding challenges of tomorrow. The LUMS issues and concerns with the faculty and
Executive MBA (EMBA), offered by the Suleman participants. Many of these issues are subjects of
Dawood School of Business has been designed cases discussed in class that introduce
precisely to cater to this need. participants to real-life challenges in a modern
business environment. Prominent business
The Executive MBA programme is designed for leaders are invited to share their experiences and
mid-career managers and entrepreneurs who are views with the participants.
keen to take on greater challenges and make an
impact on the productivity of their organizations. The faculty members design the curriculum and
These individuals can leverage their rich work direct classroom discussions so as to highlight
experience through a world-class management and analyse the main issues and problems of the
education programme in the form of the LUMS cases at hand. Case writing, research projects and
Executive MBA. consultancy assignments also enable the faculty
to develop a practical perspective regarding the
The programme has been structured to enable dynamic nature of contemporary business issues
busy managers to acquire management education to reinforce their academic knowledge. Faculty
while fulfilling regular professional and the business community gain valuable insight
responsibilities. It is spread over 20 months and into the real nature of the problems through
involves a total of 16 weeks of full-time academic discussion of the cases in the classroom. The
activity supplemented by distance learning. business community benefits from this interaction
as this process enhances the training of future
The courses in EMBA have been carefully business leaders capable of dealing with
selected to provide both depth and breadth of a challenges and issues faced by businesses with a
rigorous, world class management programme. special focus on Pakistan.
While starting with fundamentals of each
functional area, the courses will quickly ramp up LUMS motivates its participants to meet the
to advanced levels in order to maximize learning challenges of the business world and to assume
of a group of highly experienced managers. This leadership roles in business development in the
will help participants to develop an understanding South Asian Region. LUMS education which is
at the operational and strategic levels in each based on the synergy of participants, faculty and
business area. the business community, results in a learning
experience unique in Pakistan.

1.1 THE LEARNING CYCLE CAS E M AT E RIA L

The education process involves participants, C O NCE PT UA L B US INE S S


faculty and business community as depicted in FRA ME W O R KS L EA DE RS

Figure 1. This is facilitated through assistance B USINESS


provided by the administrative and support staff. FACUL TY PART ICIPA NTS
COM M UNIT Y
INS IG H T S E XPE RIE NC E
The EMBA curriculum encourages participants to
develop as individuals with outstanding
managerial skills, expertise in decision-making IDE AS
and capacity for sustained hard work. It
introduces modern theories and techniques Figure 1: The Learning Cycle EMBA

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Executive MBA Handbook

2.0 THE LEARNING METHODOLOGY 2.1.2 Discussion Groups

LUMS provides a rich educational environment Before the class session, collective learning and
to its participants. The prime responsibility for interaction in discussion groups augment
learning rests with the participants. As part of the individual preparation. Interaction with the
collective learning experience, participants are members of the group enhances team spirit.
responsible not only for their own development, These groups meet between sessions to prepare
but also for the personal and professional growth for the next class. In these meetings, each
of their peers. member contributes individual analysis and
personal point of view for the issues in the
The EMBA Programme is designed to enhance case. Through sharing of diverse views and
the analytical ability, decision-making and insights, the overall understanding of the case
communication skills in the participants. This is is enhanced, validity of arguments is
facilitated through the extensive use of cases in determined, and new dimensions are added to
the classroom. the problems and prescribed solutions.

2.1 The Case Method Discussion groups provide an important peer-


based support mechanism to participants,
A case is a description of a real business situation. especially in the early stage of the Programme.
By identifying the problems in a given situation, It helps the participants to develop intellectual
analysing preferred solutions, and devising and emotional support systems, which are
implementation strategies, the participants learn crucial in a high-pressure environment at
skills that equip them for their role as managers. LUMS. Discussion groups, however, should
not be used as a substitute for individual
The case method is particularly demanding of preparation.
participants. When participants are presented with
a case, they place themselves in the role of the Participation requirements in discussion groups
decision-maker as they read through the situation for various subjects are identified in the weekly
and identify the problem they are faced with. The schedule sheets. Participants must ensure
next step is to identify alternative, perform the punctuality, attendance and active participation.
necessary analysis, examine the causes, consider
alternative courses of actions and come to a set of 2.1.3 Class Session
recommendations.
The individual and discussion group
To get the most out of cases, participants read and preparation of a case culminates in a collective
reflect on the case, they meet in small study classroom discussion under the guidance of an
groups before the start of the class to "warm up" instructor. Contribution to classroom discussion
and discuss their findings with other classmates. is extremely important and constitutes a
In class, under the questioning and guidance of significant portion of the course grade.
the instructor, participants probe underlying Effective class contribution requires active
issues, compare different alternatives, and finally, listening by a participant in the classroom. The
suggest courses of action in light of the case case-study method enables participants to
objectives. question conventional thinking, test ideas, and
brainstorm solutions using real-life examples.
2.1.1 Individual Preparation Lively peer interaction is an integral part of the
learning process, and the LUMS classroom
Individual preparation is the first step in the provides a rich climate for discussion. The
learning process and includes study from dynamic exchange of knowledge and
textbooks and other assigned reading materials, experience among successful individuals from
along with a rigorous analysis of the case. This different cultures and academic backgrounds
crucial step in case preparation is the key encourages shared insights and enhances
responsibility of the participants. Each learning. Lectures, videos, and computer
participant is expected to have read and prepared exercises complement the classroom
the case thoroughly before coming to the experience.
discussion group or the class.

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Executive MBA Handbook

To facilitate class discussions, participants must 2.4 Curriculum Requirements


occupy the seats assigned to them and their
nameplates must always be in place. All courses are compulsory and must be taken
with the batch that you are admitted in. The
As a courtesy to your fellow participants and to Programme requires basic knowledge of
preserve the discussion focus, please do not leave mathematics and statistics, proficiency in use
the class room unnecessarily. of computer, comprehension, reading and
writing skills. Those who are weak in these
2.2 Distance Learning prerequisites may be required to take
preparatory courses. No waivers are granted for
For the benefit of EMBA participants, ITSC courses previously completed at LUMS or
centrally supports SAKAI – a learning and elsewhere.
Content Management System. This system allows
each participant a dedicated academic resource
center on the web. Participants have interactive 2.5 EMBA Programme Project
access to several course related activities and
resources including course materials, The EMBA Programme Project requires you to
assignments, discussion boards and online course address an issue of significant importance to
evaluations. This system can be accessed from your organization. The project will entail doing
anywhere and allows participants to access course strategic review of the
materials and participate in course activities organization/environment identifying various
remotely. It can be accessed at facts of the problem, and coming up with
http://ecampus.lums.edu.pk alternative solutions. You must explore the key
facets of this issue and explore alternative
A complete list of all online systems present at solutions to it. Your study should employ
LUMS for the benefit of all patrons has been theoretical concepts, tools and techniques and
compiled here http://itsc.lums.edu.pk/itsc/online should relate them to the organizational
Participants are encouraged to explore this link problem being studied. Your report must be
and ITSC website in detail to know more about able to persuade your readers to accept the
the available computing infrastructure and validity of your description and analysis, as well
facilities offered at LUMS. as the soundness of your conclusions and
recommendations. It is expected that the broad
ranges of learning during the Executive MBA
2.3 Written Analysis of Cases (WAC) Programme will be evident in the project.

The WAC must meet the requirements specified Please refer to the details given in Appendix A.
by the instructor. Written Analysis of a Case
(WAC) is usually an individual effort but an
instructor may assign a group WAC. Content and 2.6 Programme and Instructor Evaluation
style are both important in the assessment of a
WAC. In addition to case analysis, participants On completion of a course, each participant is
should pay attention to elements of style such as asked to fill a course and instructor evaluation
grammar, spellings, structure and presentation of form. The forms should be filled out with great
the report. care as they help determine the quality of
A late WAC is not accepted. courses offered and the Programme as a whole.

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Executive MBA Handbook

2.7 Programme Features

The Executive MBA (EMBA) Programme involves 16 weeks of full-time on-campus academic activity as
illustrated in Figure 2.
Typically courses consist of 16 sessions of 1 hour 30 minutes each along with distance learning assignments.
A typical time table for EMBA is given in Figure 3.
A calendar for the academic year 2008-2009 is given in Appendix C.

Figure 2: EMBA Programme Structure

Summer Orientation
August 29-31,2008
Programme (SOP)
August Term August 2008 Class sessions for 2 weeks
Nov/Dec Term November 2008 Class sessions for 2 weeks
Feb/Mar Term February 2009 Class sessions for 2 weeks
Apr/May Term April 2009 Class sessions for 2 weeks
August Term August 2009 Class sessions for 2 weeks
Nov/Dec Term November 2009 Class sessions for 2 weeks
Feb/Mar Term February 2010 Class sessions for 2 weeks
Apr/May Term April 2010 Class sessions for 2 weeks

Figure 3: A Typical Time Table for EMBA

Session Timings

Activity Duration Time


(in minutes)
Group Discussion 30 0900-0930
Class Session 90 0935-1105

Tea Break 20 1105-1125

Group Discussion 30 1125-1155


Class Session 90 1200-1330

Lunch 60 1330-1430

30
Group Discussion 1430-1500
Class Session 90 1505-1635

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Executive MBA Handbook

3.0 PARTICIPANT EVALUATION &


FEEDBACK If a participant misses a session he/she will
get a negative grade towards the CP for that
Participants are expected to continuously session.
monitor their performance. The faculty
provides feedback to the participants through For each course, a negative CP score of -1
formal and informal channels. (out of 4) is given to the participant for each
of the first two missed sessions and a score of
The faculty, using a combination of the -1.5 for the third missed session.
following instruments, formally evaluates
participants: If a participant misses a session after getting
official approval from the instructor and the
• Class Participation (CP) Programme Director then the CP grade
• Written Analyses of Cases (WAC) deduction could be waived. This approval will
• Individual/Group Projects and Presentations require a written application prior to the
• Quizzes, Assignments, and Examinations session missed.

At the beginning of each course, the instructor 3.2.1 Examination Policy


identifies the instruments that will be used to
assess the participants’ performance and the Participants are required to take
weights assigned to the different grading examinations as scheduled. The Programme
components. Class Participation is assigned a Coordination Office allocates auditoriums and
significant weight in all courses. specific seats for each exam. There is at least
one invigilator in each auditorium and
3.1 Grades participants are required to heed the
instructions of the invigilator. The instructor
Grades are communicated to participants determines the duration of an exam and no
following the completion of a course. Letter extension in the time is given.
grades are assigned to participants according
to the description given in Figure 4. During an examination, a participant may not
leave the auditorium without the permission of
A complete transcript is issued to the the invigilator. Only one person may go out of
participants when they complete their the room at a time. No question papers or
graduation requirement. Request for answer books are to be taken out of the
additional transcript copies should be sent to examination room during the examination.
Participant Services Department.

Participants may not receive grades or final 3.2.2 Make-up Examination Policy
transcript if any dues are outstanding.
Normally no make-up exams are allowed.
3.2 Attendance Policy Absence from examinations will generally
result in an Incomplete (I) grade in the course.
For any course if a participant misses more Serious illness of the participant or death in
than 20 % of the scheduled sessions (for any the immediate family may be a legitimate
reason whatsoever) then the participant will reason for a missed exam. In an emergency
get an “Incomplete” in the course situation, the participant, or someone on
his/her behalf, must inform the relevant
Incomplete (I) in any course will require instructor through the Programme
repetition of that course. Since all courses are Coordination Office before the exam is held.
compulsory this will usually mean that Participant must petition the Programme
participant must defer to a later batch. Director for make-up examinations.
Acceptability of the petition and the terms and
Participants coming late to class maybe conditions of the make-up examination will be
marked absent and are generally not allowed at the discretion of the Executive MBA
to sit in class. “Late in class” pertains to the Coordination Committee.
mandatory discussion groups as well.

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Executive MBA Handbook

Figure 4: Grading Criteria

Letter Grade Description


D = Distinction Performance of exceptional merit, far exceeding the
expected standards of the faculty. (The letter grade ‘D’ is
awarded rarely to exceptionally outstanding participants;
similar to an ‘A+’ (4.3/4.0) in a conventional grading
system.)
HP = High Pass Excellent performance that exceeded the expected
standards of the faculty. (The letter grade ‘HP’ is usually
the highest grade awarded in a class; similar to an ‘A’
(4.0/4.0) in a conventional grading system.)
P+ = Pass Plus Good performance that met the expected standards of the
faculty.
P = Pass Performance merely met the expected standards of the
faculty. (The letter grade ‘P’ is usually the class
average.)
P- = Pass Minus Performance barely met the expected standards of the
faculty.
LP = Low Pass The participant’s performance, though acceptable, was
below the expected standards of the faculty.
S = Satisfactory The participant satisfactorily completed the
project/course requirements.
U = Unsatisfactory The participant’s performance was below the expected
standards of the faculty and was unacceptable. This is
equivalent to an ‘F’ grade in a conventional grading
system.
I = Incomplete The participant did not attend the required minimum
number of class sessions.
W = Withdrawn The participant withdrew from the course.
RL = Result later on Not yet finalized.

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Executive MBA Handbook

3.2.3 Repeat Courses 3.5 Deferral and Withdrawal

Repeat Course must be completed with at A participant admitted to the Programme 1


least a P grade. Grades are communicated to may petition to defer to a later term. A
participants following the completion of a participant may also apply for deferral prior to
course. the start of a new term. Any deferral during a
When a participant is not taking the full load term means that re-entry to the Programme
of courses, e.g. when a course is being must be at the start of the same term in a
repeated, his or her grades would be lowered subsequent year.
by one letter grade for all courses in that term. Participants, in good academic standing, may
defer from the Programme upon approval of
the Associate Dean, subject to certain
3.3 Academic Standing Graduation conditions. In such cases, the participant
Requirements should submit a petition to the Associate Dean
stating reasons for withdrawal or deferral. The
Participants who accumulate LPs may get Executive MBA Admissions Committee
academic notices as determined by the decides the conditions for readmission on a
Associate Dean. A participant who case-by-case basis.
accumulates 8 or more LPs at any stage will A participant who defers to a later term must
be separated from the programme. rejoin the Programme so as to complete the
requirements and graduate no later than 3
A participant who accumulates 6 or 7 LPs can years after the original expected graduation
only graduate through a faculty decision. Such date.
a decision is accompanied by some additional Participants who defer to a later term will be
academic work that the participant will have subject to fees in effect at the time they rejoin
to complete before graduation. The faculty the Programme.
decides additional work requirements on
reviewing each case individually. The faculty 4.0 FEES AND PAYMENT OF DUES
also stipulates the time period within which
the additional work requirement has to be The fee structure for the programme is given
completed. in Figure 5. The fees are usually paid in four
instalments during the two year course.
A participant who accumulates less than 6 LPs
will graduate unconditionally. Each participant is required to deposit the fees
as specified by LUMS on the fee card.
Participants removed from the Programme on Reading material and grades will be sent to the
disciplinary grounds may not be considered participants who are current with their
for readmission. accounts. Failure to pay the dues on time may
result in separation of the participant from the
Programme.
3.4 Honours
The fee card issued to each participant shows
On the completion of the Programme, the dates and the amounts of payments due.
participants are ranked according to their Courtesy notices of payments due may be sent
academic performance. Among the by LUMS, but it is the participant’s
participants, the top 10% of the class are responsibility to make payments when due,
placed on the Dean’s Honour List and those and keep their account current.
among the top one third of the class receive a
special mention on their transcripts. Participants, who give notice of
The graduating participant with the best deferral/withdrawal after the due date, but
academic performance receives a gold medal. before start of the term, will get 80% of their
The second best participant receives a silver
medal. 1
Admitted means acceptance into the programme and
having paid the required fees

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Executive MBA Handbook

amount refunded. 50% of the amount will be


refunded during the first week of the term and
no refund will be made after the first week of
the term.

If you anticipate problems in timely payment


of dues, please contact the Accounts Office to
make arrangements. Extension in deadline
will be allowed with fine except first payment.

Admission Fee, Registration Fee, Summer


Orientation Programme Fee, and security are
one-time expenses, and are payable as
specified on the fee card.

Participants are expected to


send in their payments
according to the given schedule.

No reminders will be sent.

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Executive MBA Handbook

Figure 5: EMBA Programme Fee Structure*

PKR US $**
Fee Non- Non-
Resident Resident
Resident Resident

Admission 25,000 25,000 750 750


(One-time expense)

Security(Refundable; 10,000 10,000 200 200


One-time expense)

Reading Material 50,000 50,000 1200 1200

Registration & 50,000 50,000 1050 1050


Computing

Tuition 621,000 621,000 13,000 13,000

Accommodation 116,000 - 2,760 -

TOTAL 872,000 756,000 18,960 16,200

* The University reserves the right to change its fee at any time without prior notice.
** Dollar amount subject to change

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Executive MBA Handbook

4.1 Fee Card Modification The F&A Department will then send a
statement to the Participant Services
A penalty of Rs 100 per day, up to a Department, indicating status of clearance for
maximum of 10% of the amount due, is all the participants before the Annual
applicable for late payment of dues. After 30 Convocation.
calendar days from the last date to pay the
dues automatic termination from the Only those participants who have cleared their
programme will take place. Reinstatement will dues with the University will be allowed to
then be permitted at the discretion of the attend the Annual Convocation and to receive
Dean, and on payment of Rs.25000 as degrees/transcripts.
processing fee in addition to the dues and fine.
5.2 Upon Separation
In case of non-payment of dues, the grades,
transcripts and degree can be withheld by the Participants who are separated from the
university. Programme have to inform the Participant
Services Department, in writing, within one
week of their separation. In case a participant
5.0 CLEARANCE PROCESS does not inform the Participant Services
Department in writing or does not complete
Participants are required to get clearance from the clearance process, the security deposit will
the University in the following situations: not be refunded.

• Upon graduation; Participants who are separated have to get a


• After deferral/withdrawal or separation. clearance certificate from the Participant
Services Department and get it signed by
Without official clearance, no transcript will various departments within one week of their
be issued to the participant. separation. The certificate has to be submitted
to the F&A Department, which will issue the
clearance certificate after all accounts, have
been settled.
5.1 Upon Graduation
Defaulters will be dealt with strictly and the
Graduating participants are required to return University can take legal action against them.
the specified items to the following
departments latest by the date notified.

Participant Services Department:


Locker Key (if any)
Library:
All books and other material issued by the
Library.

All departments will send a statement to the


Finance &Accounts Department indicating the
amount of the participants dues. In September
each participant will get a cheque/statement
from the Finance & Accounts Department
indicating the amount of dues to be paid to
LUMS, a cheque for the balance amount due
to the participant or a statement indicating that
there are no dues against the
participant/university. The participant will get
clearance certificates from the F&A
Department after clearing all dues with the
University.

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Executive MBA Handbook

General Information

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Executive MBA Handbook

6.0 PARTICIPANT SUPPORT SYSTEMS 6.5 Dean of Suleman Dawood School of Business

The process of learning at LUMS may not The Dean is the academic and administrative
always be smooth, and some participants head of the Suleman Dawood School of
might face a few difficulties. For this purpose, Business.
a comprehensive participant support system
has been designed. 6.6 Vice Chancellor

LUMS faculty and staff are committed to The Vice Chancellor is the head of the
helping participants with their problems. All University.
faculty members have regular office hours to
meet participants. If participants wish to meet 7.0 ASSOCIATED SUPPORT SYSTEMS
faculty outside of office hours, they need to
make an appointment. The faculty can also be LUMS has a team of dedicated staff members
contacted through email. who maintain regular office hours between
0830 to 1700 hours on weekdays when
6.1 Participant Class Representatives participants may approach them with their
queries.
Each class elects its own participant
representative. During the first term on Information of contact persons is provided in
campus, the participants elect class Appendix B for reference.
representative from a list provided by the
Programme Coordination Office (PCO). This 7.1 Participant & Alumni Affairs
list is based on the admission merit of the
participants. The following offices handle the support
services offered by this department:
The elected class representative will represent
the class for the entire duration of the 7.1.1 Admissions Office
programme, however if the representative gets
an academic probation or leaves the The Admissions Office is responsible for
programme, then a new representative will be admissions and financial arrangements. The
elected. office also handles matters relating to original
and duplicate keys of participant mailboxes, ID
6.2 Faculty Advisors cards, clearance certificates and letters
certifying participant status.
Each participant is assigned to a faculty
member who acts as the advisor. Participants 7.1.2 Programme Coordination Office
are strongly encouraged to develop close
working relationships with their Faculty The Programme Coordination Office (PCO)
Advisors. handles all academic activities of participants.
This office manages the distribution of weekly
6.3 EMBA Programme Director schedules to participants and handles matters
pertaining to the Annual Convocation. PCO is
The EMBA Programme Director is also responsible for looking after External
responsible for overseeing operations of all Relations which include: coordinating activities
academic activities related to EMBA classes. related to exchange participants, visiting
faculty, study tours and guest speakers.
6.4 Associate Dean of Academic Programmes
7.1.3 Career Development Office
The Associate Dean is the academic head of
the Suleman Dawood School of Business The Career Development Office (CDO)
(SDSB). provides a diverse range of services to
participants and graduates. These services are
related to career planning and professional
development of the participants.

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Executive MBA Handbook

7.1.4 Marketing Department SDSB Going forward, we expect the smart cards to
be used for automating a number of functions,
This office is responsible for the key such as paying for the participating functions
marketing activities of the school and its on the campus. In case smart card is lost, the
programmes, both locally and internationally. cost of replacement would be Rs.2500.
This department liaises with the alumni and
key personnel for its organizational The access control system will be
networking and branding activities. complemented with a comprehensive video
surveillance system. This would help LUMS
7.1.5 Resource Development &Alumni Affairs in enhancing security by increasing video
surveillance to prevent any breach of security.
This Office overlooks the Marketing activities
of the University and the remaining In the final analysis, taking elementary
programmes being offered by it. The National precautions coupled with technology makes it
Outreach Programme, Fundraising and more difficult for anyone to cause a security
Alumni Affairs also fall under this office. This breach and will prevent us from becoming
office is responsible for publishing the alumni another crime statistic.
magazine and maintaining the alumni website;
printing the bi-annual Newsletters and 7.4 Participant Services Department
maintaining the LUMS website, organizing
alumni reunions, and arranging fundraising, Participant Services Department is responsible
marketing and networking events. for grades, transcripts and degree
arrangements. This office also handles matters
7.2 Finance & Accounts Department relating to the issuance of travel concession
forms, additional transcripts, and letters
Participants deposit their dues with the certifying participant status.
Finance & Accounts (F&A) Department,
which also handles the disbursement of 7.5 Other Support Services
participant loans and scholarships, and
clearance. 7.5.1 Library

7.3 Administration & Services The Library has a vast collections of books,
journals, CD and virtual materials, and loans
Administration & Services is responsible for them out to participants for specific periods.
providing support to all the activities of the The detail of resource material available in the
University in coordination with other library is also accessible through the Internet.
departments. Key responsibilities include
maintenance and security of the buildings and 7.5.2 The IT Support Services
the campus, providing sports facilities,
ensuring efficient functioning of the mail The IT Support Services (ITSC) handles all
office, the telephone exchange and other the computing activities of the campus and
services, and the overall supervision of the facilitates faculty, staff and participants by
Pepsi Dining Centre. This office also handles providing IT services. This department
matters pertaining to the Annual Convocation. maintains separate accounts for all
participants, which allow them access to
Smart Cards @ LUMS: various facilities such as, email, Internet,
LUMS is taking a holistic look at security and variety of software and laser printing. This
trying to establish systems and processes using office distributes participant bills in excess of
Contactless Smart Cards for campus wide their printing quota.
access starting this fall. The objective of
implementing Security Management System is 7.5.3 Audio-Visual Unit
to prevent unauthorized access into the
campus grounds and buildings. This exercise Equipment and teaching aids used in class and
is meant to dramatically increase the security presentations may be borrowed from this unit.
of our students, faculty and staff.

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Executive MBA Handbook

7.6 Participant Counsellor regardless of status, observe LUMS rules and


norms.
Professional counselling is available at LUMS
to help participants with non-academic All extra-curricular activities should be co-
problems. ordinated through the faculty patron and the
office of the General Manager, Participant &
7.7 Campus Access Schedule Alumni Affairs.

The main entrance to the Academic Block and 9.0 PROFESSIONAL CONDUCT
the entrance to the Pepsi Dining Centre remain
open from 0600 hours till midnight. One of the aims of the programmes at LUMS
is development of personal and professional
Between midnight and 0600 hours, both these ethics among participants. Participants are
entrances are locked and the back entrance to expected to conduct themselves as
the Academic Block (opposite Rausing professionals in all aspects of their life at
Executive Centre) is opened. This gives LUMS. Fines may be imposed for violation of
participants access to: the norms of the University. Unprofessional
behaviour can also result in dismissal from the
• Auditorium A-10 (used as a study room) – Programme. A participant dismissed for
open 24 hours unprofessional behaviour may not be
• Participant mailboxes considered for readmission.
The Main Gate is open 24 hours. However, Professional conduct covers a wide range of
only LUMS participants are allowed to enter activities from interpersonal behaviour to
the campus between midnight and 0600 hours. maintaining and enhancing the professional
values of the University. When in doubt about
8.0 EXTRA-CURRICULAR ACTIVITIES appropriate behaviour, participants should
immediately consult their Program Director,
There are a number of participants clubs on Faculty Advisor or any member of the faculty.
campus. Details may be sought from the club
presidents. Some of the main clubs include: The following are some of the norms of the
University:
• ACM (Association for Computing
Machinery) • Participants should maintain proper
• Dramaline (Dramatics) decorum and etiquette, and adhere to
• DRUMS (Debates and Recitation Club) accepted local social norms while
• LAS (LUMS Adventure Society) interacting with peers, faculty members,
• LUMS Chess Club guest speakers and the staff at LUMS.
• LUMS Micro-credit Organisation • Participants must not engage in any activity
• IEEE (Institute of Electrical and Electronics that may result in damage to the University
Engineers) property.
• PLUMS (Publications Club) • Participants are not to indulge in behaviour,
• Random Walk Economics Society on or off campus, which may tarnish the
image of LUMS.
• SLUMS (Sports Club)
• While on campus, participants are expected
• The Music Society
to adhere to a decent and presentable dress
• The Media Arts Society
code and are encouraged to be formally
• The LUMS Community Service Society dressed for interviews, class presentations,
seminars by guest speakers, and other
Participants must get approval of one of the academic events.
Deans and have a faculty patron before
• Smoking is strictly prohibited in the entire
starting a new club or association and
Academic Block and library building
organising on-campus activities. Prior
including the main entrance area and the
permission is needed before inviting visitors
Pepsi Dining Centre. Offenders will be
to University functions. It is the responsibility
fined Rs 3,000 and repeated violations can
of all participants to ensure that their visitors,
lead to strict disciplinary action.

20
Executive MBA Handbook

• Phones in the faculty and staff office areas former participants, which may subvert the
are not to be used by participants. Phone learning process.
booths have been installed in the Academic Exchanging or passing information to other
Block and hostels. participants over the network during lab
• Activities, such as eating and drinking, can exams is considered cheating.
only be carried out in designated areas in
the Pepsi Dining Centre and in open areas. The instructor will immediately report any
Food and drinks, with the exception of form of unfair means to the Values & Ethics
water, are not allowed in classrooms, Committee. Severity of penalty imposed on
discussion rooms and the Library and the participant can range from a zero in the
Computer Labs. assignment/quiz/exam, a failing grade or one
• Keep the campus clean! Littering on grade lower than what is actually obtained in
campus is highly unacceptable. the course, additional work before graduation,
• It is the participants’ responsibility to to separation from the Programme.
ensure that their guests do not violate the Whenever in doubt about any of the above
security, rules, regulations and behavioural issues, please consult the Program Director
norms of the University. immediately for clarification.
• Participants should not be late for either
discussion groups, if they are mandatory, or
classes. Participants should not leave the 9.3 Plagiarism2
classroom when the class is in session
except under exceptional circumstances What is plagiarism?
with the permission of the instructor.
Plagiarism is the use, without
9.1 Assignments acknowledgement, of the intellectual work of
other people, and the act or representing the
Participants are to stringently follow the rules ideas or discoveries of another as one’s own in
and procedures regarding written assignments, written work submitted for assessment. To copy
class preparation, projects, quizzes and sentences, phrases or even striking expressions
examinations for the course. without acknowledgement of the source (either
by inadequate citation or failure to indicate
No discussion is allowed on an assignment verbatim quotations) is plagiarism; to
unless specified by faculty members. Any paraphrase without acknowledgement is
ambiguity regarding the extent of discussion likewise plagiarism. Where such copying or
should be cleared with the concerned paraphrasing has occurred, the mere mention of
instructor. the source in the bibliography shall not be
deemed sufficient acknowledgement; each such
In order to avoid delays due to network
instance must be referred specifically to its
congestion near report deadlines, participants
source. Verbatim quotations must be in inverted
should plan ahead for their printing
commas, or indented, and directly
requirements.
acknowledged. (University of Sussex
9.2 Unfair Means regulations)

Cheating and using any unfair means What is a source?


constitutes unprofessional conduct.
Sources are published (print or electronic)
Participants are also strictly reminded that primary and secondary material as well as
using any material in an assignment without information and opinions gained directly from
clearly stating the source amounts to other people.
plagiarism and is strictly prohibited. For
Types of plagiarism
example, any material downloaded from the
Internet and used in an assignment must be Plagiarism falls under two broad categories: a)
properly referenced. Copying an entire document, or part of a
Unfair means include discussions and
exchange of all class notes and written 2
This section was written using Harvard and Sussex
material between the current classes and Universities’ regulations regarding plagiarism.

21
Executive MBA Handbook

document as your entire paper; b) Mosaic teaching assistant know before the
plagiarism, that is, mixing the words and ideas submission deadline.
of a source with your own, or mixing the • Note-taking: When taking notes from a
words and ideas of two or more sources source, always begin by writing down the
without acknowledgement. full bibliographic information (author, title,
Plagiarism usually takes one of these forms: date of publication, publisher, place of
publication, page numbers). Always
• Uncited idea: passing off someone else’s distinguish between the author’s own words
idea as your own. and your own points. Do not take notes by
• Uncited information or data from a source: carelessly copying and changing a few
not acknowledging the source of any fact, words. Take notes in a separate word
figure, event, statistical data or information document. Do not mention sources in your
provided. bibliography that have not been mentioned
• Verbatim phrase or passage that is not in your paper.
quoted: any direct quotation that is not in
quotation marks or indented and not 9.4 Computer Lab Code of Ethics
referenced at the end of the quotation.
• Misrepresenting evidence: information from The following activities are especially
a source that has been changed or taken out forbidden in the computer labs and failure to
of context to suit your paper/argument. abide by rules can result in the offender’s
• Dual submission: submitting the same paper account being disabled for a certain period of
or parts of a paper to more than one time, plus a monetary fine or a referral to the
course/instructor. V&E/Disciplinary Committee.
• Abetting plagiarism: knowingly helping
• Using a non-designated lab without the
another participant to plagiarise by letting
permission of the lab coordinator.
him/her copy your paper, selling a paper to a
participant, or by writing all or part of a • Creating any kind of disruption that may
paper for another participant. impair the concentration of the participants
working in the lab.
• Commercial tutoring services: making use
of the services of a tutoring school or term • Damaging or misusing the lab equipment
paper company to write papers. and furniture. Careful handling is
emphasised.
Penalties • Playing any sort of computer games except
those certified by the IT Support Services
Penalties for Plagiarism range from extra work (ITSC).
before graduation to separation from the • Installation of any software without
programme. permission of the ITSC staff.
• Playing games, using chatting software or
How to avoid plagiarism accessing Internet for non-academic
activities on other than the designated
machines.
• Do not leave written work until the last day.
• Playing loud music. Only personal walkman
• Do not rely mainly on a single source for
with earphones is allowed.
information or opinion.
• Eating, drinking (including water) and/or
• Do not borrow another participant’s paper.
carrying of eatables in the lab.
• Do not write a paper from borrowed notes.
• Using headphones, microphones and/or
• Do not write the paper with another
speakers connected to the lab computers.
participant.
• Always back-up your work on diskette and
make a hard copy wherever possible to Penalty for Offenders
avoid problems created by computer failure.
• Always keep your notes and drafts until a First time offender:
Computer account disabled for one week
paper has been returned.
• If you feel confused or panicked about time, Second time offender:
or if you are having personal problems and Fine of Rs 3,000 and computer account
cannot concentrate, let your instructor and/or disabled for two weeks

Repeat offender:
Serious disciplinary action and ban on entry
22 in the lab till the decision of the case
Executive MBA Handbook

Fines will be imposed for the following • The ITSC office area is out of bounds for
violations: participants.
• Participants should collect all their dot
• Penalty for sending out unnecessary mass matrix printing at the end of a visit to the
emails can range from a fine of Rs 5,000 to lab.
disciplinary action. • Participants should not leave papers, trash,
• Allowing a fellow participant to use your books or bags on computer terminals/desks.
account will result in a penalty of Rs 5,000.
Internet browsing, for short
The following activities will not be tolerated academic/research related activities, is
under any circumstances and will result in permitted on all machines.
serious disciplinary action including possible
separation from LUMS:
10.0 DISCIPLINARY PROCEDURE
• Surfing objectionable/obscene sites.
• Accessing and printing of indecent material If there is a complaint of unprofessional
through the Internet. conduct regarding a participant, the Dean of
• Using objectionable language, and sending the School can suspend the participant
objectionable messages to other computer immediately and refer the case to the Values
terminals. & Ethics Committee or the Disciplinary
Committee.
• Writing objectionable and obscene remarks
or comments on logged-in but unattended
10.1 Values & Ethics Committee
computer terminals.
• Tampering with the lab surveillance system.
Matters relating to violation of professional
• Email spamming and email wars. norms are referred to the Values & Ethics
• Sniffering passwords and misusing (V&E) Committee. After reviewing the extent
accounts. of the misconduct, the committee may refer
• Placing or offering any kind of commercial the case to the Disciplinary Committee. The
or indecent services from individual web V&E Committee has the authority to take
pages. decisions and impose penalties (except
• Misbehaving with lab coordinators and separation from the programme).
other ITSC staff.
• Installing any sort of hacking tools and Serious violations, such as cheating,
utilities. plagiarism and use of unfair means may lead
• Installing any software not required in to discontinuation of any financial assistance
Project/assignment (applicable for from LUMS and even separation from the
fixed/designated PCs as well). programme.

10.2 Disciplinary Committee


In case of the above violations, even
first time offenders will be referred
When a case is referred to this committee, it
to the Disciplinary Committee.
conducts a detailed investigation. After
providing a hearing to the participant(s), it
In addition, the following practices are takes necessary action.
enforced:
In case of compelling evidence, disciplinary
• Participants should vacate the computers cases may be referred directly to the
designated for games for participants who Disciplinary Committee without going
are waiting to use the machines for through the V&E Committee.
assignments.
• The computing facilities are available for In case of disciplinary action, all future
use of participants only. Participants’ guests financial aid may be cancelled and
will not be allowed in the computer labs. participants will not be allowed to graduate
For arranged visits, clearance is needed unless they return all previously disbursed
from the Manager, ITSC. financial aid along with accrued interest and
penalties for delayed payments, if any.

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Executive MBA Handbook

10.3 Petition by Participants Internet connectivity is provided through a 1


mbps dedicated link via SEA-ME-WE-3 fibre
The participant(s) against whom a decision cable.
has been taken may petition to the
Disciplinary Appeals Committee within 3 Free laser printing quota is authorised by
days for a review of the disciplinary decision. instructors per course. Participants are billed
The decision of this committee is final and at the end of the quarter if they exceed this
binding. amount. Logging of printed pages is done
automatically.
11.0 PROCEDURE FOR HANDLING
GRIEVANCES Every participant is provided
with an email account.
In attempting to resolve any participant Participants are strongly
grievance, it is the obligation of the participant advised to check their emails
to first make a serious effort to resolve the at least three times a day as
matter with the individual with whom the communication between
grievance originated. For example, in the case most departments and
of a grade related grievance the participant participants is through this
should first talk to the faculty member channel.
concerned. The course instructor retains
primary responsibility for assigning grades. A complete list of online systems present at
The instructor’s judgment is final unless LUMS for the benefit of all patrons has been
compelling evidence proves otherwise. In case compiled here:
of non-resolution at this stage, the proper http://itsc.lums.edu.pk/itsc/online
channel to follow is first the Faculty Advisor Participants are encouraged to explore this
assigned to the participant, then the EMBA link and ITSC website http://itsc.lums.edu.pk
Programme Director, Associate Dean of in detail to know more about the available
Academic Programmes and finally the Dean. computing infrastructure and facilities offered
It should be kept in mind that a grade review at LUMS.
can also result in a grade reduction.
12.1.1 Computer Lab Mode of Operations
In the case of any other grievance, the
participant is advised to get in touch with the • Access to labs is only allowed to
Faculty Advisor. If the participant feels that participants – for identification, lab staff
his/her concern has not been addressed, he/she may check the LUMS participant ID card.
may approach the EMBA Programme • Participants are required to bring their own
Director and Associate Dean of Academic diskettes.
Programmes. The Dean can be consulted in • Help desks for participants have been set up
case the grievance is not settled at an earlier to provide on the spot help to fix minor
stage. problems. Misbehaving with lab assistants
is considered a serious offence.
12.0 FACILITIES AVAILABLE AT LUMS • Participants should seek help from lab
assistants when encountering problems with
12.1 Computing Facilities printers including changing paper.
• Participants should work in designated labs
These facilities include multiple computing only.
platforms (Microsoft Windows 2000/XP, • Sharing of computer and email accounts
SUN Solaris and different flavours of UNIX with anybody, including fellow participants,
operating system), based on state-of-the-art is not allowed.
hardware (top-of-the-line PCs, IBM RS/6000), • Leaving a logged-in PC unattended is
SUN Ultra sparc II server, IBM and Dell against the security rules and may also lead
Poweredge Servers. Access to standard to unwarranted use of the account.
software packages is available on the network. • Any computer left unattended or locked for
Software packages needed for course work are five minutes or more is considered vacant
either installed on the network, or are and will automatically be logged off after
available in the ITSC software library. LAN 30 minutes. The ITSC staff or a participant

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Executive MBA Handbook

waiting to logon for an assignment reserves which provides free access to its library
the right to reboot the PC. catalogue and indexes, secure access to user
• Participants should keep the labs clean and accounts and activities and campus wide access
dispose trash in the recycle bin. to its full text resources. Patrons can view their
Note: library account and circulation activities
To ensure sharing of computing facilities and through the iPortal. They can also renew or
a smooth and trouble-free operation, the ITSC reserve the circulated items. A Selective
may introduce new rules when needed. Dissemination of Information (SDI) service is
also available through iPortal that keeps users
12.1.2 Lab Reservation updated with new additions to the library
collection. With SDI, patrons can save searches
At the request of a faculty member the automatically at a set frequency. For maximum
computer lab may be reserved for a fixed convenience, search results are delivered
period of time exclusively for a specific directly to the users’ email account. Recently
group. During this period participants will not library has introduced off campus access to its
be allowed to work in the lab, even though full-text resources to faculty, graduate students
there may be free machines available. Lab and researchers through VPN
reservation hours will be posted when needed (https://vpn.lums.edu.pk)
and participants are expected to observe them.
LUMS Library has separate sections for the
12.2 Library publications of the World Bank, the Asian
Development Bank, the United Nations,
The Lahore University of Management International Monetary Fund, European Union
Sciences Library serves as a heart of the and the Government of Pakistan documents.
university, pumping knowledge to the students, Project reports, Subscription to online and CD-
faculty and researchers through its wide range ROM databases, video and audiotapes and
of collections, competent staff, high quality CDs / DVDs are the Library’s unique
infrastructure and innovative services. collection. The library has added electronic
Currently the library has a collection of over resources to provide campus wide access to
202,000 books, pamphlets and documents, more than 35,000 leading international
131,000 electronic books, subscription to 500 journals available through growing LUMS E-
print journals, 3200 Audio Video/CDs & databases including EBSCOhost, JSTOR,
DVDs, 40 CD-ROM Databases and campus- ScienceDirect, Blackwell Synergy, LexisNexis
wide access to over 35,000 full-text online Academic, Informa world, SpringerLink,
journals dating back to 1800s to the latest ones. Royal Society of Chemistry, American
The library also maintains press clipping from Physical Society, MathSciNet. These online
leading national newspapers on 51 broad journals can be accessed through
subject areas related to Pakistan’s business and http://library.lums.edu.pk/vl/online_journals.ht
economy, and a collection of more than 10,500 m.
pamphlets on 75 subjects. Library also indexes Furthermore the library has access to ACM
more than 20 major Pakistani business & social digital libraries, IEEE xplore, IEEE Computer
science periodicals in the Pakistan Periodicals Society Digital Library, IEEE Member digital
Index database. Library, IEEE Signal Processing Electronic
Library (SPEL), ACM SIGMOD Anthology
In continuation to the library’s mission to excel (DVD), International Political Science
in supporting the academic and scholarly Abstracts, OECD, E-brary and Questia digital
endeavour of its users in their core instructional libraries. Library has recently provided full-
and research requirements, the library is text campus-wide access to Springer Lecture
continuously introducing user-focused Notes in Computer Science for the LUMS
innovative systems, services and resources. community. LNCS is a medium for the
Among these are virtual library, web-resources, publication of new research & developments
wireless LAN (at both floors), CD-ROM server, in Computer Science, Information Technology
digital counter, multimedia applications, online and related areas. Its rare virtual library,
journals and electronic databases. The library provide an interactive interface to full-text
prides itself in its state of the art software, electronic and online journals, some of them
VIRTUA: an Integrated Library System (ILS), starting from the 19th century, more than

25
Executive MBA Handbook

128,000 online books, encyclopaedias, Library remains open around the clock during
almanacs, digital dissertations and handbooks, examination days. Library help desks on both
accessible through the floors provide proactive services from 0830
http://library.lums.edu.pk/vl/vl.htm. to 2000 hours. Library remains closed on public
holidays.
The Library also supports research activities
through electronic document delivery services
and interlibrary loans and cooperation Library books should be returned on
arrangements. The library is equipped with time and in good condition. In case a
two VCRs, a CD/DVD player, a Hi–Fi audio book is lost or destroyed, damaged or
system, microfilm and microfiche readers, marked in any way, the participant is
cordless headphones. Wireless LAN access is held responsible and is liable to pay a
also available at both floors of the library. fine.
Patrons can use their laptops/notebooks with
built-in wireless adaptor to avail this service. Fine for overdue books:
General Books
Qualified and dedicated staff is available seven Rs 10 per book per day
days a week to provide efficient lending and Course Reserve
reference services. Online databases are Rs 50 per book per hour
accessible from the terminals in the Library Fine for book lost
and from the campus wide network. LUMS Three times of current book price
Library provides remote access to its databases Disciplinary fine
through LAN at http://library.lums.edu.pkand Rs 500 on first time violation, Rs 1000/-
over the Internet through VPN at on second violation
(https://vpn.lums.edu.pk).
Library is a noise free area – loud
General circulation books can be borrowed conversations should not be held and mobile
after presenting a valid library card. After that, phones should be switched off within its
books must be reissued or returned. Books premises.
and other reading material placed on the
Reserve Desk may be borrowed for a 3-hours 12.3 Residence at REDC
period.

Students are by default members of the library Participants have the option to stay at REDC
and they do not need to get separate during the on-campus period of the
membership. However, they are required to programme. Residence at REDC is a single
sign the Relationship Form to activate their room accommodation. Participants are
membership. The student ID card is must for expected to check-in on the evening preceding
any transaction in the library. Graduate and the start of a course and can check-out on last
Post-graduate students (MBA, EMBA, MS, day of the course by 5:00 pm.
PhD) can borrow 8 general books for 14 days
and 4 course reserves for 3 hours. Any charges such as extra night stay, guest stay,
Undergraduate students (BSc) can borrow 4 telephone calls, laundry services, etc. will have
general books for 14 days and 4 course to be cleared by the participants at the time of
reserves for 3 hours. Not-to-be-Issued copies checkout.
of course reserves can only be used within the
library. 12.3.1 Computing Facilities at REDC

Detailed rules regarding the use and issuance Each syndicate room at REDC is equipped
of library material are available at the library with computer. Access to standard software
circulation counter and can also be viewed packages is available on these computers.
from the library web site. Specialized software may be installed upon
request. In addition, these computers are
Library remains open from Monday to Friday linked to ‘high speed’ LAN providing free
0830 to 2400 hours, Saturday 1000 to 2200, access to the Internet. Laser printing is also
and Sunday 1400 to 2200 hours. available through these computers. The

26
Executive MBA Handbook

charges for printing are Rs. 10 per page and


photocopying Rs 4 per copy.

12.4 Cafeteria

The Pepsi Dining Centre (PDC) is a self-


service cafeteria where snacks and meals can
be purchased on cash payment. Daily menu of
PDC is also available at LUMS portal.

In addition, refreshments are also available at


The Khokha, Inc.

12.5 Super Store

There is a general store functioning in the


University that provides many daily consumer
items.

12.6 Medical Emergencies

In case of a medical emergency, a nurse is


available on campus during office hours.

Participants should contact the Senior


Manager or the Senior Officer, Administration
in case of medical emergencies.

Participants with serious medical problems


such as asthma, epilepsy, etc., must inform the
Programme Coordination Office of any
special needs that they may have.

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Executive MBA Handbook

Appendix A - EMBA Project Details

The EMBA Programme Project requires you to address an issue of significant importance to your organization. The
project will entail doing strategic review of the organization/environment identifying various facts of the problem,
and coming up with alternative solutions. You must explore the key facets of this issue and explore alternative
solutions to it. Your study should employ theoretical concepts, tools and techniques and should relate them to the
organizational problem being studied. Your report must be able to persuade your readers to accept the validity of
your description and analysis, as well as the soundness of your conclusions and recommendations. It is expected that
the broad ranges of learning during the Executive MBA Programme will be evident in the project.

You should identify a manager in your company facing a strategic problem. This manager will be the ‘client’ for
whom you will prepare the project report. Please discuss your project with LUMS faculty whom you think may be
interested in that topic, and secure a project Faculty Advisor. You will then prepare the project’s Terms of
Reference3(TOR) under the guidance of your advisor, and have your client approve it. If required by your
organization, please include the necessary authorization with the TOR.

During this project you will need to utilize both primary and secondary data and access internal as well as external
sources in order to incorporate the impact of economic, regulatory, and market trends as well as management
practices into your analysis. You should also be frequently consulting your ‘client’ and project advisor to make sure
that your progress and direction is consistent with their expectations and standards.

This is an individual exercise. The written report, inclusive of exhibits, tables, and bibliography, should be around 40-
50 pages. Please see accompanying report format suggestions, and statement on plagiarism.

* select your advisor; if not then we will suggest some advisor.

Final Project Report

The layout and format of the report is important. A tidy and well-formatted document makes for easier reading, and
is suggestive of a careful and professional attitude towards the project. Some guidelines for the structure of the
report are as follows:

Report Structure

Your report needs to include all of the following sections:

• Title Section: This includes the front cover, as well as the Terms of Reference (TOR), table of contents,
and so on.
• Executive Summary: Give a clear and very concise account of the main points, conclusions, and
recommendations. Keep it short. This can be read a stand-alone document so it should summarize your
entire report. Keep it brief and free from jargon so that anyone can understand it and note the main points.

• Introduction: This is the first part of the report. Use it to describe the background to ‘the problem’ and to
show the reader why the report is important to them.

• Main Body: This is the heart of your report. It will probably have several sections or sub-sections each
with its own subtitle. This section is unique to your report and will describe what you considered and
discovered about ‘the problem’.

3
Key deliverables, Methodology, Work plan, Table of contents for the final report.

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Executive MBA Handbook

o You can begin providing company information, industry information and the aims and objectives
of your report along with the details of the methodology used to execute the project. You may
include sections on market analysis, business analysis, competitor analysis, strengths and
weaknesses of your company etc. Arrange the information logically, putting things in order of
priority with most important coming first.

o This is also where you will analyze the data, consider and evaluate alternatives, and provide
supporting evidence. If you conducted any interviews, surveys, etc., please report on the findings
in this section. Please ensure that any charts and graphs that you use are relevant and provide
explanations linking them to the point that you wish to make, label all charts and figures, and
appropriately provide references.

o Present the conclusions of your investigation of ‘the problem’. Bring it all together and offer
options for the way forward.

• Recommendations: What do you suggest should be done? State your recommendations in order of
priority, including the risks and benefits of each; but in the end please make ONE mutually consistent set of
recommendations.

• Appendices: Put the heavy details here. As a guide, if some detail is essential to your argument then
include it in the main body, if it merely supports the argument then it could go in an appendix. Please give
credit to the various sources you have used to gather information.

• Conclusions: This section contains a concluding summary of your project’s findings and
recommendations.
Report Layout
The final report should be hard bound. The page size should be A4, font size 13, Times New Roman, double
spaced. Although this is not a hard and fast rule, it is the preferred layout for a final report being submitted.

Terms of References (TOR)

The Terms of References (TOR) provides a framework of diagnosis, design and analysis, and implementation. Each
phase of the project may require different information and activities. The TOR must be discussed and finalised with
the client and approved by the Faculty Advisor.

In order to develop an effective TOR you will need to collect information to identify the scope of the project and
problems which require attention. Determine the key objectives and problems as well as the methodology and the
implementation strategy of the task. You need to determine what data must be collected and how it will be used, and
required.

It includes following elements:

• Background
• The main objectives / problem to be addresses and benefits of the successful outcome.
• Specific technical inputs areas of investigation
• Methodology
• Scope and location
• Timeline of activities and deliverables

Project grading
The grading criteria for the final project will be same as that of other courses as mentioned in Figure 4.

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Appendix B - Support Systems available at LUMS


Tel
Activity Department Contact Person Location E-mail
Ext.

Photocopy Cards
Payment of Bills
* Hostel Dues Super Store/MCB
* Laser Printing, Email MCB Booth 2518
* Tuition Fee, Books

Information Accounts Office ayub


Rizwan Ayub 2837
*Tuition Fee
Urfan Yaqoob 2847 iyaqoob
Computer/Email Accounts IT Services Hyder Abbas 4138 hyder
Second Floor Library
ITSC Helpdesk Centre - 4149 -
Readmission / Deferment Saba javed 2190 sabajaved
Extension in Payment Deadline
Admissions Kiran Robinson 2193 kiran
Room # 143
LUMS ID Cards/ Smart Cards Office
Mailbox & Locker Keys Bushra Qamar 2194 bashraf
Participant Records (Transcripts, etc.) Participant
Participant Status Letters Services Latafat Baig Ground Floor # 175 2175 latafat
Clearance Certificates Department
EMBA programme coordination / Madeeha Naz/ 2188 madeeha
Programme
Withdrawal / Separation Azhar Rashid Abbasi 2291 rabbas
Coordination Ground Floor# 144-A
Office
External Relations Hina Jawid 2333 hinaj
3224
Accommodation REDC Naveed Sarfraz First Floor REC#230 naveed
3133

Internship & Placement Career Sarah Karim Sarahkarim


4230
Development First Floor Library
4209
Alumni Affairs Office Amna Arshad Ali amnaa

Books Book Shop Mohammad Shafiq 4110 mshafiq


Library Membership Cards Library Ground Floor
On-spot Photocopy Facility Library Circulation Counter 4116 library
General Administration
Parking/Entry Stickers
Administration & Admin Wing -
Transportation M. Shoaib 2536 mshoaib
Services First Floor
Lost & Found
Janitorial Services
Transparencies/Bulk Photocopying Photocopy Gestetner Ground Floor # 136 2136 -
Administration &
Food & Beverages Aali Khalil Pepsi Dining Centre 2513 akhalil
Services
Refreshments The Khokha. Inc. - Near Super Store 3803 -
LUMS
General Provisions - Near Super Store 2555 -
Superstore
Participant Services
Non-academic Counselling Nashi Khan 2866 nashi
Department
Administration & Admin Wing – First
Medical First Aid Dr. Abida Zaeem 2523 doctor
Services Floor
Dean Suleman Dawood School of Business Dr Shaukat Ali Brah First Floor # 205 2205 shaukatb
Associate Dean Suleman Dawood School of Business Dr Arif Nazir Butt Ground Floor # 156 2156 arifb
EMBA Programme Director Dr Anwar Khurshid First Floor # 258 2258 anwar

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Executive MBA Handbook

Appendix C – Academic Calendar 2008-2009

EMBA Programme
Terms
EMBA 2010 EMBA 2009
SOP Aug 29 – Aug. 31, '08
August Term Sep 01 – Sep 15, '08 Term I-A Aug 17, '08 – Aug 31, '08 Term II-A
Nov/Dec Term Nov 16, '08 – Nov 30, '08 Term I-B Nov 02, '08 – Nov 16, '08 Term II-B
Feb/Mar Term Feb 15, '09 – Mar 01, '09 Term II-A Feb 01, '09 – Feb 15, '09 Term III-A
Apr/May Term Apr 26, '09 – May 10, '09 Term II-B Apr 12, '09 – Apr 26, '09 Term III-B

Holidays Schedule - Academic Year 2008-09

Independence Day August 14, 2008


Eid ul Fitr Expected to fall on October 03 or 04
Iqbal Day November 09, 2008
Haj & Eid ul Azha Expected to fall on December 10 or 11, 2008
Quaid-e-Azam Day December 25, 2008
Kashmir Solidarity Day February 05, 2009
Ashura January 08-09 OR 09-10, 2009
Pakistan Day March 23, 2009
Eid-e-Milad-un-Nabi March 10 OR March 11, 2009
Labour Day May 01, 2009

Note:

1. The University observes federal gazette holidays. In order to minimise any disruptions to
the announced schedule, LUMS reserves the right NOT to observe any
holidays/strikes/shut-downs in addition to the above mentioned yearly holidays.

2. During the course of the academic year, due to lunar cycles, end quarter dates may have
to be adjusted.

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Executive MBA Handbook

Appendix D – LUMS Map

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Executive MBA Handbook

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Executive MBA Handbook

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