TP-Link TD-W8920G Modem firmware upgrade

*******You must use Internet Explorer 6 or above for this upgrade*******

You must first download the firmware to the computer. Place the firmware somewhere easy to remember
such as the computers Desktop.

1. To download the firmware visit the following Link:

http://www.gotalk.com.au/SUPPORT/SETUPGUIDES/Pages/default.aspx

2. Scroll down to the web page to the TP-Link section and choose the correct model modem, your modems
model number will be written on the front of your modem.

3. Save the file to the desktop and wait for the file to finish downloading (4mb)

gotalk support documentation

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4. Log into the TP-Link 8920 Modem by opening a web page and browsing to http://192.168.1.1 (clicking
this link should take you to the correct page)

5. Log in with you’re the default username and password (this is not your gotalk username and password)

Username: admin
Password: admin

Click Ok

gotalk support documentation

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6. From the side menu select Management > Update firmware

7. Click on browse and browse to the computers desktop where you saved the file that you downloaded
from the gotalk website, then select the file with the mouse and click open

gotalk support documentation

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8. Now click on the update firmware button

Do not click anything else – Wait for the page to refresh on its own

9. You will see the following message appear

This will disconnect your internet upgrade the firmware and reset your modem

YOU MUST WAIT AT LEAST 2 MINUTES FOR THIS PROCESS TO FINISH

Once complete the Internet Explorer page will refresh on its own and you will see the following in the
middle of the page

gotalk support documentation

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You must now reset the modem to factory defaults

10. From the side menu select Management > Settings > Restore Defaults

Click on restore defaults

11. You will be asked if you are sure you want to perform this step, click OK

Do not click anything else – Wait for the page to refresh on its own

12. This will restore the modem to factory defaults and reset the modem, the modem will start on its own
and the page will refresh on its own

gotalk support documentation

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Once complete the Internet Explorer page will refresh on its own and you will see the following in the
middle of the page again

You must now re-configure the modem with your gotalk ADSL
username and password to reconnect to the gotalk ADSL service

From the side menu select Advance Setup > WAN > then click Edit (do not select quick setup)

gotalk support documentation

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13. Ensure your settings match the below (VPI 8 – VCI 35) then click Next

14. Select PPPoA connection type and VC/MUX Encapsulation then click Next

gotalk support documentation

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15. Place your gotalk username and password into the required fields as shown below
* username@gotalk.net.au is an example only
* Please call gotalk customer service on 1800 468 255 if you do not know your username and password

16. Change the MTU from 1492 to 1460 then click Next

17. Keep clicking Next until you see Save, click Save

gotalk support documentation

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18. Click Save/Reboot

You will now need to wait atleast 2 minutes for the ADSL to connect to gotalk.

The modem has now been upgraded and you can close all open pages and
begin using the gotalk internet service again.

gotalk support documentation

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