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PROJECT REPORT

ON
ICICI BANK
1 MARKETING PROJECT COMPANY: ICICI BANK

SUBMITTED TO:

SUBMITTED BY:

PROF. K.C.PRAKASH

2 yuvraj
b07bs4991
SECTION-E
ICFAI BUSINESS SCHOOL HYDERABAD
NDEX
• BANKING IN INDIA

• COMPANY PROFILE

• MAJOR PLAYERS IN BANKING INDUSTRY

• DETAIL DESCRIPTION OF ICICI BANK

• FRAMEWORK PRODUCT AND SERVICES OF ICICI BANK

• COMPETITIVE ANALYSIS & ADVANTAGES MANAGER’S JOB


RESPONSIBILITIES

• MARKET SHARE

• RELATED SERVICE INDUSTRY 10YR FROM NOW EXISTING


PROMOTIONAL & PRICING STRATEGY GOVT. REGULATION

• EXISTING MARKETING STRATEGY TO GAIN UPPER MARKET SHARE

• RECOMMENDATIONS

• BIBLIOGRAPHY
BANKING IN INDIA:
Without a sound and effective banking system in India it cannot have a
healthy economy. The banking system of India should not only be hassle free
but it should be able to meet new challenges posed by the technology and any
other external and internal factors. For the past three decades India's banking
system has several outstanding achievements to its credit. The most striking is
its extensive reach. It is no longer confined to only metropolitans or
cosmopolitans in India. In fact, Indian banking system has reached even to
the remote corners of the country. This is one of the main reasons of India's
growth process.

HISTORY:
The first bank in India, though conservative, was established in 1786. From
1786 till today, the journey of Indian Banking System can be segregated into
three distinct phases. They are as mentioned below:

PHASE I
⇒ Early phase from 1786 to 1969 of Indian Banks

PHASE II

⇒ Nationalization of Indian Banks and up to 1991

PHASE III
⇒ Indian Financial & Banking Sector Reforms after 1991.
PHASE I:

The General Bank of India was set up in the year 1786. Next came Bank of
Hindustan and Bengal Bank. The East India Company established Bank of
Bengal (1809), Bank of Bombay (1840) and Bank of Madras (1843) as
independent units and called it Presidency Banks. These three banks were
amalgamated in 1920 and Imperial Bank of India was established which
started as private shareholders banks, mostly Europeans shareholders. During
the first phase the growth was very slow and banks also experienced periodic
failures between 1913 and 1948. There were approximately 1100 banks,
mostly small. To streamline the functioning and activities of commercial banks,
the Government of India came up with The Banking Companies Act, 1949
which was later changed to Banking Regulation Act 1949 as per amending Act
of 1965 (Act No. 23 of 1965). Reserve Bank of India was vested with extensive
powers for the supervision of banking in India as the Central Banking
Authority. During those day’s public has lesser confidence in the banks. As an
aftermath deposit mobilization was slow. Abreast of it the savings bank facility
provided by the Postal department was comparatively safer. Moreover, funds
were largely given to the traders.
PHASE II:

Government took major steps in this Indian Banking Sector Reform after
independence. In 1955, it nationalized Imperial Bank of India with extensive
banking facilities on a large scale especially in rural and semi-urban areas.
Second phase of nationalization Indian Banking Sector Reform was carried out
in 1980 with seven more banks. This step brought 80% of the banking
segment in India under Government ownership.

The following are the steps taken by the Government of India to Regulate
Banking Institutions in the Country:
 1949: Enactment of Banking Regulation Act.
 1955: Nationalization of State Bank of India.
 1959: Nationalization of SBI subsidiaries.
 1961: Insurance cover extended to deposits.
 1969: Nationalization of 14 major banks.
 1971: Creation of credit guarantee corporation.
 1975: Creation of regional rural banks.
 1980: Nationalization of seven banks with deposits over 200 crore.

After the nationalization of banks, the branches of the public sector bank India
raised to approximately 800% in deposits and advances took a huge jump by
11,000%.Banking in the sunshine of Government ownership gave the public
implicit faith and immense confidence about the sustainability of these
institutions.
PHASE III

This phase has introduced many more products and facilities in the banking
sector in its reforms measure. In 1991, under the chairmanship of M
Narasimham, a committee was set up by his name which worked for the
liberalisation of banking practices. The country is flooded with foreign banks
and their ATM stations. Efforts are being put to give a satisfactory service to
customers. Phone banking and net banking is introduced. The entire system
became more convenient and swift. The financial system of India has shown a
great deal of resilience. It is sheltered from any crisis triggered by any
external macroeconomics shock as other East Asian Countries suffered. This is
all due to a flexible exchange rate regime, the foreign reserves are high, the
capital account is not yet fully convertible, and banks and their customers
have limited foreign exchange exposure.
Banks in India:
India has a well developed banking system. Most of the banks in India were
founded by Indian entrepreneurs and visionaries in the pre-independence era
to provide financial assistance to traders, agriculturists and budding Indian
industrialists. The origin of banking in India can be traced back to the last
decades of the 18th century. The General Bank of India and the Bank of
Hindustan, which started in 1786 were the first banks in India. Both the banks
are now defunct. The oldest bank in existence in India at the moment is the
State Bank of India. The State Bank of India came into existence in 1806. At
that time it was known as the Bank of Calcutta. SBI is presently the largest
commercial bank in the country.

The role of central banking in India is looked by the Reserve Bank of India,
which in 1935 formally took over these responsibilities from the then Imperial
Bank of India. Reserve Bank was nationalized in 1947 and was given broader
powers. In 1969, 14 largest commercial banks were nationalized followed by
six next largest in 1980. But with adoption of economic liberalization in 1991,
private banking was again allowed.

The commercial banking structure in India consists of: Scheduled Commercial


Banks and Unscheduled Banks. Scheduled commercial Banks constitute those
banks, which have been included in the Second Schedule of Reserve Bank of
India (RBI) Act, 1934. RBI includes only those banks in this schedule, which
satisfy the criteria laid down vide section 42 (6) (a) of the Act.

Indian banks can be broadly classified into public sector banks (those banks in
which the Government of India holds a stake), private banks (government doe
not have a stake in these banks; they may be publicly listed and traded on
stock exchanges) and foreign banks.
Bank Fixed Deposits
Bank Fixed Deposits are also known as Term Deposits. In a Fixed Deposit
Account, a certain sum of money is deposited in the bank for a specified time
period with a fixed rate of interest. The rate of interest for Bank Fixed Deposits
depends on the maturity period. It is higher in case of longer maturity period.
There is great flexibility in maturity period and it ranges from 15days to 5
years.

Current Account
Current Account is primarily meant for businessmen, firms, companies, public
enterprises etc. that have numerous daily banking transactions. Current
Accounts are cheque operated accounts meant neither for the purpose of
earning interest nor for the purpose of savings but only for convenience of
business hence they are non-interest bearing accounts.

Demat Account
Demat refers to a dematerialised account. Demat account is just like a bank
account where actual money is replaced by shares. Just as a bank account is
required if we want to save money or make cheque payments, we need to
open a demat account in order to buy or sell shares.

Recurring Bank Deposits


Under a Recurring Deposit account (RD account), a specific amount is invested
in bank on monthly basis for a fixed rate of return. The deposit has a fixed
tenure, at the end of which the principal sum as well as the interest earned
during that period is returned to the investor.
Reserve Bank of India
The Reserve Bank of India was established on April 1, 1935 in accordance with
the provisions of the Reserve Bank of India Act, 1934. Though initially RBI was
privately owned, it was nationalized in 1949. Its central office is in Mumbai
where the Governor of RBI sits.

Savings Bank Account


Savings Bank Accounts are meant to promote the habit of saving among the
citizens while allowing them to use their funds when required. The main
advantage of Savings Bank Account is its high liquidity and safety.

Senior Citizen Saving Scheme 2004


The Senior Citizen Saving Scheme 2004 had been introduced by the
Government of India for the benefit of senior citizens who have crossed the
age of 60 years. However, under some circumstances the people above 55
years of age are also eligible to enjoy the benefits of this scheme.

Foreign Banks in India


Foreign banks have brought latest technology and latest banking practices in
India. They have helped made Indian Banking system more competitive and
efficient. Government has come up with a road map for expansion of foreign
banks in India.

Nationalised Banks
Nationalised banks dominate the banking system in India. The history of
nationalised banks in India dates back to mid-20th century, when Imperial
Bank of India was nationalised (under the SBI Act of 1955) and re-christened
as State Bank of India (SBI) in July 1955.
Private Banks in India
Initially all the banks in India were private banks, which were founded in the
pre-independence era to cater to the banking needs of the people. In 1921,
three major banks i.e. Banks of Bengal, Bank of Bombay, and Bank of Madras,
merged to form Imperial Bank of India.
Foreign Banks in India
Foreign banks have brought latest technology and latest banking practices in
India. They have helped made Indian Banking system more competitive and
efficient. Government has come up with a road map for expansion of foreign
banks in India.

The road map has two phases. During the first phase between March 2005 and
March 2009, foreign banks may establish a presence by way of setting up a
wholly owned subsidiary (WOS) or conversion of existing branches into a WOS.
The second phase will commence in April 2009 after a review of the experience
gained after due consultation with all the stake holders in the banking sector.
The review would examine issues concerning extension of national treatment
to WOS, dilution of stake and permitting mergers/acquisitions of any private
sector banks in India by a foreign bank. Major foreign banks in India are:

ABN-AMRO Bank
The history of ABN Amro Bank dates back to the year 1924, when King Williem
– I issued a Royal Decree declaring the establishment of the Nederlandsche
Handel-Maatschappij (Netherlands Trading Society, NTS). The NTS had been
established with an aim to promote the trade between the Netherlands and the
Dutch East Indies.

Abu Dhabi Commercial Bank Ltd.


Abu Dhabi Commercial Bank (ADCB) is one of the most prominent nationalized
banks of the United Arab Emirates (UAE). Three different banks viz. the Khalij
Commercial Bank, the Emirates Commercial Bank and the Federal Commercial
Bank merged in the month of July 1985, leading to the incorporation of the
Abu Dhabi Commercial Bank.
American Express Bank Ltd
With its headquarters located in New York, U.S., American Express company is
a global financial services provider, also known as “AmEx” in short. American
Express had been established in the year 1850, and is well known all around
the world for its dedicated Credit Card, Traveller’s Cheque and Charge Card
services.

BNP Paribas
BNP Paribas is one of the oldest banks in the continent of Europe, and the
largest bank in the Eurozone (consortium of countries having adopted Euro as
their primary currency), as reported by The Banker magazine. The bank is
present in 87 countries with a 162,700-strong workforce offering its services
to the bank.

Citibank
Citibank is one of the largest banks in the U.S., and is a part of the financial
services company Citigroup. Citibank had been founded in the year 1812.
Initially its name was City Bank of New York, which was later changed to First
National City Bank of New York.

DBS Bank Ltd


DBS Bank is a Singapore-based bank, and is known to be one of the largest
banks to exist in South East Asian region by asset value. The government of
Singapore established the DBS Bank in the year 1968, and it was primarily
aimed at providing development oriented financial services.

Deutsche Bank
Deutsche Bank, headquartered at Frankfurt in Germany, ranks among the
global leaders in corporate banking and securities, transaction banking, asset
management, and private wealth management. It is one the world's leading
international financial service providers with roughly EURO 2.2 trillion in assets
and approximately 80,000 employees.

HSBC Ltd
HSBC Bank is a subsidiary of HSBC Holdings plc, a London based banking giant
which, according to the Forbes magazine, is the largest banking group in the
world, and the 6th largest company in the world as of April 2009.

Standard Chartered Bank


Standard Chartered Bank is a London based bank, currently operational within
over 70 nations with more than 1,700 branches and 73,000 strong workforce
as of April 2009. Although the bank is located in Britain, still a huge chunk of
its revenues originate from the continents of Asia, Africa and Middle East.

Barclays Bank
Barclays GRCB India is led by Samir Bhatia as its Managing Director. In a short
period of just two and a half years, Barclays GRCB India has placed itself
amongst the most respected foreign banks in the country that is serving more
than 830,000 clients.
Nationalised Banks in India
Nationalised banks dominate the banking system in India. The history of
nationalised banks in India dates back to mid-20th century, when Imperial
Bank of India was nationalised (under the SBI Act of 1955) and re-christened
as State Bank of India (SBI) in July 1955. Then on 19th July 1960, its seven
subsidiaries were also nationalised with deposits over 200 crores. These
subsidiaries of SBI were State Bank of Bikaner and Jaipur (SBBJ), State Bank
of Hyderabad (SBH), State Bank of Indore (SBIR), State Bank of Mysore
(SBM), State Bank of Patiala (SBP), State Bank of Saurashtra (SBS), and State
Bank of Travancore (SBT).

However, the major nationalisation of banks happened in 1969 by the then-


Prime Minister Indira Gandhi. The major objective behind nationalisation was
to spread banking infrastructure in rural areas and make cheap finance
available to Indian farmers. The nationalised 14 major commercial banks were
Allahabad Bank, Andhra Bank, Bank of Baroda, Bank of India, Bank of
Maharashtra, Canara Bank, Central Bank of India, Corporation Bank, Dena
Bank, Indian Bank, Indian Overseas Bank, Oriental Bank of Commerce (OBC),
Punjab and Sind Bank, Punjab National Bank (PNB), Syndicate Bank, UCO
Bank, Union Bank of India, United Bank of India (UBI), and Vijaya Bank.

In the year 1980, the second phase of nationalisation of Indian banks took
place, in which 7 more banks were nationalised with deposits over 200 crores.
With this, the Government of India held a control over 91% of the banking
industry in India. After the nationalisation of banks there was a huge jump in
the deposits and advances with the banks. At present, the State Bank of India
is the largest commercial bank of India and is ranked one of the top five banks
worldwide. It serves 90 million customers through a network of 9,000
branches.
List of Public Sector Banks in India is as follows:

• Allahabad Bank
• Andhra Bank
• Bank of Baroda
• Bank of India
• Bank of Maharashtra
• Canara Bank
• Central Bank of India
• Corporation Bank
• Dena Bank
• Indian Bank
• Indian Overseas Bank
• Oriental Bank of Commerce
• Punjab and Sind Bank
• Punjab National Bank
• State Bank of Bikaner & Jaipur
• State Bank of Hyderabad
• State Bank of India (SBI)
• State Bank of Indore
• State Bank of Mysore
• State Bank of Patiala
• State Bank of Saurashtra
• State Bank of Travancore
• Syndicate Bank
• UCO Bank
• Union Bank of India
• United Bank of India
• Vijaya Bank
• IDBI Bank
Private Banks in India
Initially all the banks in India were private banks, which were founded in the
pre-independence era to cater to the banking needs of the people. In 1921,
three major banks i.e. Banks of Bengal, Bank of Bombay, and Bank of Madras,
merged to form Imperial Bank of India. In 1935, the Reserve Bank of India
(RBI) was established and it took over the central banking responsibilities from
the Imperial Bank of India, transferring commercial banking functions
completely to IBI. In 1955, after the declaration of first-five year plan,
Imperial Bank of India was subsequently transformed into State Bank of India
(SBI).

Following this, occurred the nationalization of major banks in India on 19 July


1969. The Government of India issued an ordinance and nationalized the 14
largest commercial banks of India, including Punjab National Bank (PNB),
Allahabad Bank, Canara Bank, Central Bank of India, etc. Thus, public sector
banks revived to take up leading role in the banking structure. In 1980, the
GOI nationalized 6 more commercial banks, with control over 91% of banking
business of India.

In 1994, the Reserve Bank Of India issued a policy of liberalization to license


limited number of private banks, which came to be known as New Generation
tech-savvy banks. Global Trust Bank was, thus, the first private bank after
liberalization; it was later amalgamated with Oriental Bank of Commerce
(OBC). Then Housing Development Finance Corporation Limited (HDFC)
became the first (still existing) to receive an 'in principle' approval from the
Reserve Bank of India (RBI) to set up a bank in the private sector.
At present, Private Banks in India include leading banks like ICICI Banks, ING
Vysya Bank, Jammu & Kashmir Bank, Karnataka Bank, Kotak Mahindra Bank,
SBI Commercial and International Bank, etc. Undoubtedly, being tech-savvy
and full of expertise, private banks have played a major role in the
development of Indian banking industry. They have made banking more
efficient and customer friendly. In the process they have jolted public sector
banks out of complacency and forced them to become more competitive.

Major private banks in India are:

Bank of Rajasthan
A leading private sector bank, the Bank of Rajasthan was founded on the
auspicious day of Akshya Tritiya on May 8, 1943, at Udaipur. Shri Rai Bahadur
P.C. Chatterji, the then finance minister of the erstwhile Mewar Government,
extensively contributed towards the establishment of the Bank.

Catholic Syrian Bank


With the Swadeshi Movement of early 20th century as its base, Catholic Syrian
Bank was incorporated on 26th November 1920, in the Thrissur district of
Kerala. The bank commenced its operations on 1st January 1921, with an
authorized capital of Rs. 5 lakhs and a paid up capital of Rs. 45270.

Dhanalakshmi Bank
The foundation of Dhanalakshmi Bank Limited was laid down on 14th
November 1927, in the Thrissur district of Kerala. A group of innovative
entrepreneurs had started the bank with a capital of Rs.11,000 and only 7
employees.
Federal Bank
Federal Bank Limited was founded as Travancore Federal Bank Limited in the
year 1931, with an authorized capital of Rs. 5000. It was established at
Nedumpuram, a place near Tiruvalla, in Central Travancore (a princely state
later merged into Kerala), under Travancore Company's Act.

HDFC Bank
Housing Development Finance Corporation Limited, more popularly known as
HDFC Bank Ltd, was established in the year 1994, as a part of the
liberalization of the Indian Banking Industry by Reserve Bank of India (RBI). It
was one of the first banks to receive an 'in principle' approval from RBI, for
setting up a bank in the private sector.

ICICI Bank
ICICI Bank started as a wholly owned subsidiary of ICICI Limited, an Indian
financial institution, in 1994. Four years later, when the company offered ICICI
Bank's shares to the public, ICICI's shareholding was reduced to 46%. In the
year 2000, ICICI Bank offered made an equity offering in the form of ADRs on
the New York Stock Exchange (NYSE)

ING Vysya Bank


ING Vysya Bank Ltd came into being in October 2002, when erstwhile Vysya
Bank Ltd was merged with ING, a global financial powerhouse boasting of
Dutch origin. Vysya Bank Ltd, one of initial banks to be set up in the private
sector of India
Jammu & Kashmir Bank
The origin of Jammu and Kashmir Bank Limited, more commonly referred to as
J&K Bank, can be traced back to the year 1938, when it was established as the
first state-owned bank in India. The bank was incorporated on 1st October
1938 and it was in the following year (more precisely on 4th July 1939) that it
commenced its business, in Kashmir (India).

Karnataka Bank
Karnataka Bank Limited is a leading private sector bank in India. It was
incorporated on 18th February 1924 at Mangalore, a town located in the
Kannada district of Karnataka. The bank emerged as a major player during the
freedom movement of 20th Century India.

Karur Vysya Bank


The Karur Vysya Bank Limited commonly known as KVB was set up by Late
Shri M.A. Venkatarama Chettiar and the Late Shri Athi Krishna Chettiar, the
two great visionaries in 1916 in Karur, a textile town in the Tamil Nadu state
of India.

Kotak Mahindra Bank


Kotak Mahindra Bank is one of India's leading financial private banking
institutions. It offers banking solutions that covers almost every sphere of life.
Some of its financial services include commercial banking, stock broking,
mutual funds, life insurance and investment banking.

SBI Commercial and International Bank


SBI Commercial and International Bank, (SBICI) is a completely owned private
auxiliary of India's biggest banking and financial services set up, the State
Bank of India. Established in 1995 to back SBI's corporate and international
banking services, the SBI Commercial and International Bank is the only bank
in India to be been awarded ISO-9002 quality systems certification for the
Bank as a whole

UTI Bank
Axis Bank was formed as UTI when it was incorporated in 1994 when
Government of India allowed private players in the banking sector. The bank
was sponsored together by the administrator of the specified undertaking of
the Unit Trust of India, Life Insurance Corporation of India (LIC) and General
Insurance Corporation ltd.

YES Bank
Yes Bank is one of the top most private Indian banks. Awarded by the only
Greenfield license award by RBI in last 14 years, this bank is established and
run by Rana Kapoor and Ashok Kapur with the financial support of Rabobank
Nederland, the world's single AAA rated private Bank.
The commercial banking structure
The commercial banking structure in India consists of:

• Scheduled Commercial Banks in India


• Unscheduled Banks in India

Scheduled Banks in India constitute those banks which have been included in
the Second Schedule of Reserve Bank of India(RBI) Act, 1934. RBI in turn
includes only those banks in this schedule which satisfy the criteria laid down
vide section 42 (6) (a) of the Act.

As on 30th June, 1999, there were 300 scheduled banks in India having a total
network of 64,918 branches.The scheduled commercial banks in India
comprise of State bank of India and its associates (8), nationalised banks (19),
foreign banks (45), private sector banks (32), co-operative banks and regional
rural banks.

"Scheduled banks in India" means the State Bank of India constituted under
the State Bank of India Act, 1955 (23 of 1955), a subsidiary bank as defined in
the State Bank of India (Subsidiary Banks) Act, 1959 (38 of 1959), a
corresponding new bank constituted under section 3 of the Banking Companies
(Acquisition and Transfer of Undertakings) Act, 1970 (5 of 1970), or under
section 3 of the Banking Companies (Acquisition and Transfer of Undertakings)
Act, 1980 (40 of 1980), or any other bank being a bank included in the Second
Schedule to the Reserve Bank of India Act, 1934 (2 of 1934), but does not
include a co-operative bank".

"Non-scheduled bank in India" means a banking company as defined in clause


(c) of section 5 of the Banking Regulation Act, 1949 (10 of 1949), which is not
a scheduled bank".
The following are the Scheduled Banks in India (Public Sector):

• State Bank of India


• State Bank of Bikaner and Jaipur
• State Bank of Hyderabad
• State Bank of Indore
• State Bank of Mysore
• State Bank of Saurashtra
• State Bank of Travancore
• Andhra Bank
• Allahabad Bank
• Bank of Baroda
• Bank of India
• Bank of Maharashtra
• Canara Bank
• Central Bank of India
• Corporation Bank
• Dena Bank
• Indian Overseas Bank
• Indian Bank
• Oriental Bank of Commerce
• Punjab National Bank
• Punjab and Sind Bank
• Syndicate Bank
• Union Bank of India
• United Bank of India
• UCO Bank
• Vijaya Bank
The following are the Scheduled Banks in India (Private Sector):

• ING Vysya Bank Ltd


• Axis Bank Ltd
• Indusind Bank Ltd
• ICICI Bank Ltd
• South Indian Bank
• HDFC Bank Ltd
• Centurion Bank Ltd
• Bank of Punjab Ltd
• IDBI Bank Ltd
• Jammu & Kashmir Bank Ltd.

The following are the Scheduled Foreign Banks in India:

• American Express Bank Ltd.


• ANZ Gridlays Bank Plc.
• Bank of America NT & SA
• Bank of Tokyo Ltd.
• Banquc Nationale de Paris
• Barclays Bank Plc
• Citi Bank N.C.
• Deutsche Bank A.G.
• Hongkong and Shanghai Banking Corporation
• Standard Chartered Bank.
• The Chase Manhattan Bank Ltd.
• Dresdner Bank AG.
COMPANY PROFILE: ICICI BANK

ICICI Bank started as a wholly owned subsidiary of ICICI Limited, an Indian


financial institution, in 1994. Four years later, when the company offered ICICI
Bank's shares to the public, ICICI's shareholding was reduced to 46%. In the
year 2000, ICICI Bank offered made an equity offering in the form of ADRs on
the New York Stock Exchange (NYSE), thereby becoming the first Indian
company and the first bank or financial institution from non-Japan Asia to be
listed on the NYSE. In the next year, it acquired the Bank of Madura Limited in
an all-stock amalgamation. Later in the year and the next fiscal year, the bank
made secondary market sales to institutional investors.

With a change in the corporate structure and the budding competition in the
Indian Banking industry, the management of both ICICI and ICICI Bank were
of the opinion that a merger between the two entities would prove to be an
essential step. It was in 2001 that the Boards of Directors of ICICI and ICICI
Bank sanctioned the amalgamation of ICICI and two of its wholly-owned retail
finance subsidiaries, ICICI Personal Financial Services Limited and ICICI
Capital Services Limited, with ICICI Bank. In the following year, the merger
was approved by its shareholders, the High Court of Gujarat at Ahmedabad as
well as the High Court of Judicature at Mumbai and the Reserve Bank of India.

Present Scenario
ICICI Bank has its equity shares listed in India on Bombay Stock Exchange
and the National Stock Exchange of India Limited. Overseas, its American
Depositary Receipts (ADRs) are listed on the New York Stock Exchange
(NYSE). As of December 31, 2008, ICICI is India's second-largest bank,
boasting an asset value of Rs. 3,744.10 billion and profit after tax Rs. 30.14
billion, for the nine months, that ended on December 31, 2008.
Branches & ATMs
ICICI Bank has a wide network both in Indian and abroad. In India alone, the
bank has 1,420 branches and about 4,644 ATMs. Talking about foreign
countries, ICICI Bank has made its presence felt in 18 countries - United
States, Singapore, Bahrain, Hong Kong, Sri Lanka, Qatar and Dubai
International Finance Centre and representative offices in United Arab
Emirates, China, South Africa, Bangladesh, Thailand, Malaysia and Indonesia.
The Bank proudly holds its subsidiaries in the United Kingdom, Russia and
Canada out of which, the UK subsidiary has established branches in Belgium
and Germany.

Products & Services

Personal Banking

• Deposits
• Loans
• Cards
• Investments
• Insurance
• Demat Services
• Wealth Management

NRI Banking

• Money Transfer
• Bank Accounts
• Investments
• Property Solutions
• Insurance
• Loans
Business Banking

• Corporate Net Banking


• Cash Management
• Trade Services
• FXOnline
• SME Services
• Online Taxes
• Custodial Services

Head Office
ICICI Bank
9th Floor, South Towers
ICICI Towers
Bandra Kurla Complex
Bandra (E)
Mumbai
Phone: 91-022-653 7914
Website: www.icicibank.com
Corporate Profile of ICICI BANK:

ICICI Bank is India's second-largest bank with total assets of Rs. 3,562.28
billion (US$ 77 billion) at December 31, 2009 and profit after tax Rs. 30.19
billion (US$ 648.8 million) for the nine months ended December 31, 2009. The
Bank has a network of 1,723 branches and about 4,883 ATMs in India and
presence in 18 countries. ICICI Bank offers a wide range of banking products
and financial services to corporate and retail customers through a variety of
delivery channels and through its specialised subsidiaries and affiliates in the
areas of investment banking, life and non-life insurance, venture capital and
asset management. The Bank currently has subsidiaries in the United
Kingdom, Russia and Canada, branches in United States, Singapore, Bahrain,
Hong Kong, Sri Lanka, Qatar and Dubai International Finance Centre and
representative offices in United Arab Emirates, China, South Africa,
Bangladesh, Thailand, Malaysia and Indonesia. Our UK subsidiary has
established branches in Belgium and Germany.

ICICI Bank's equity shares are listed in India on Bombay Stock Exchange and
the National Stock Exchange of India Limited and its American Depositary
Receipts (ADRs) are listed on the New York Stock Exchange (NYSE).
Business Continuity Management (BCM)
ICICI Bank (the Bank) is committed to safeguard the interests of its
customers, employees and stakeholders in the event of a disaster or
significant disruption that may affect its operations and premises.

The Bank has developed a plan for Business Continuity Management. The plan
is designed to facilitate the continuity of the critical business processes in the
event of defined disaster scenarios. The scenarios address city wide (wide-
area) disruptions too.

The Bank has adopted a three pronged approach while developing the BCM as
given below:
● Group specific plans for continuity of business and operations
● Disaster recovery plans for recovery of information technology
systems, data backup and networks
● Emergency response procedures addressing the risks of injuries to
customers /employees and damage to the Bank's assets

The plan is in line with the guidelines issued by the Reserve Bank of India
(RBI) in this regard and is subject to regular review.
Management of ICICI Bank
Name Designation
K V Kamath Non Executive Chairman
L N Mittal Director
Anupam Puri Director
P M Sinha Director
V Prem Watsa Director
Sonjoy Chatterjee Executive Director
M S Ramachandran Non Executive Director
K Ramkumar Executive Director
V Sridar Non Executive Director
Sridar lyengar Director
Narendra Murkumbi Director
M K Sharma Director
Marti G Subrahmanyam Director
Chanda D Kochhar Managing Director & CEO
Sandeep Bakhshi Deputy Managing Director
N S Kannan Executive Director & CFO
Homi R Khusrokhan Non Executive Director
BOARD COMMITTEE
Board Governance Remuneration & Nomination
Audit Committee
Committee

Mr. Sridar Iyengar, Chairman Mr. M. K. Sharma, Chairman


Mr. M. K. Sharma, Alternate Chairman Mr. K. V. Kamath
Mr. Narendra Murkumbi Mr. Anupam Puri
Mr. V. Sridar Prof. Marti G. Subrahmanyam

Corporate Social Responsibility Committee Customer Service Committee

Mr. M. K. Sharma, Chairman Mr. K. V. Kamath, Chairman


Dr. Anup K. Pujari Mr. Narendra Murkumbi
Ms. Chanda D. Kochhar Dr. Anup K. Pujari
Mr. M. S. Ramachandran
Mr. M.K. Sharma
Ms. Chanda D. Kochhar

Credit Committee Fraud Monitoring Committee

Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman


Mr. Narendra Murkumbi Mr. K. V. Kamath
Mr. M. S. Ramachandran Mr. M .K. Sharma Mr. Narendra Murkumbi
Ms. Chanda D. Kochhar Ms. Chanda D. Kochhar
Mr. Sandeep Bakhshi

Share Transfer & Shareholders'/ Investors'


Risk Committee
Grievance Committee
Mr. K. V. Kamath, Chairman Mr. M. K. Sharma, Chairman
Mr. Sridar Iyengar Mr. Narendra Murkumbi
Dr. Anup K. Pujari Mr. N. S. Kannan
Prof. Marti G. Subrahmanyam
Mr. V. Prem Watsa
Ms. Chanda D. Kochhar

Committee of Executive Directors

Ms. Chanda D. Kochhar, Chairperson


Mr. Sandeep Bakhshi
Mr. N. S. Kannan
Mr. K. Ramkumar
Mr. Sonjoy Chatterjee
Company History - ICICI Bank

1994

• The Bank was Incorporated on 5th January at Baroda. ICICI


Bank was promoted by ICICI and erstwhile SCICI Ltd. and received the
Certificate for Commencement of Business on 24th February. It does
banking business of all kinds. It was founded as an institution to provide
quality banking services using state-of-the-art technology.

• The Bank has established a well diversified branch network with


24 branches in 15 centres covering 12 states. The bank set up a fully
computerised environment with the State-of-the-art technology at all
offices continuously upgrading its strong systems and procedures with
special emphasis on risk management.

1996

• The deposit products and other services of the bank were


branded with names such as `Maxicash' for services accounts, `Money
Plus' for Current Account, `Quantum' for fixed deposit account, `Power
Pay' for payroll accounts treasure chest for locker facilities and `Trice'
for automated teller machine facility.

• The Bank had, in compliance with a directive issued by RBI,


deposited in aggregate Rs 88.16 crores with small Industrial
Development Bank of India and National Bank for Agricultural & Rural
Development.

• The `B' category branches were authorised to handle full range


of foreign exchange transaction of customers and five other branches
were placed in `C' category to handle limited foreign exchange
transactions.

• Seven branches of the bank with substantial foreign exchange


business were linked to the society for worldwide Interbank
Telecommunication (SWIFT) network which enables them to transmit
Letter of Credit and fund transfer messages promptly world wide.

• 700 No. of equity shares subscribed for by signatories to the


Memorandum of Association. 1500,00,000 No. of equity shares allotted
to ICICI Ltd.
1997

• The bank introduced electronic funds transfer facility. The bank


has a full fledged vigilance and inspection department.

• The bank opened 11 branches and 2 extension counters thereby


increasing the total network of branches to 33 and extension counters to
4.

• The Bank offered 150,00,000 No. of equity shares of Rs 10 each


at a prem., of Rs 25 per share to ICICI.

• The Bank offered for sale 412,50,200 No. of equity shares of Rs


10 each at a price of Rs 35 per share.

• Sicom Ltd. has entered into an agreement with ICICI Bank and
Dresdner Bank for providing a counter guarantee against letters of
credits (LCs) opened by its clients.

• The merger of SCICI with ICICI effective from April 1, the bank
has become a wholly-owned subsidiary of ICICI.

• ICICI Banking Corporation, a fully-owned subsidiary of


Industrial Credit & Investment Corp of India Ltd, has finalised an offer
for sale of 4 crore equity shares of Rs.10 each at a premium of Rs.30 per
share, according to merchant banking sources.

1998

• ICICI Bank, which introduced Internet banking in India, is set to


launch various technology-based new services in the near future. Some
of the new services include setting up of call centres and the introduction
of fund transfers between own accounts in its branches.

• ICICI Banking Corporation Ltd, the first bank in the country to


go in for Internet banking, is now all set to provide its account-holders
with the facility of transferring funds across their accounts on the Net.

1999

• ICICI Bank has signed an agreement to use the NCR


switchmark technology for online-networking all its ATMs, the officials
said they network would come into place in September.
• ICICI Bank recently restructured its organisational structure by
setting up strategic business units for retail banking, corporate banking
and forex and treasury operations, as independent profit centres.

• ICICI is all set to launch a 60-second television commercial on


August 15, 1999.

2000

• ICICI Bank became the first Indian bank to list on the New York
Stock Exchange with its 5-million American depository shares issue
generating a demand book 13 times its size at 2 billion.

• The Bank proposes to bring credit cards to the large,


underserved population in rural and semi-urban areas.

• SkyCell Communications Ltd, one of the two cellular service


providers in Chennai, has launched `Sky Banking', for which the
company has tied up with ICICI Bank and HDFC Bank.

• The ICICI has announced the launch of mobile banking services


for its customers, using the wireless application protocol (WAP)
technology.

• Ford India has tied up with ICICI Bank to introduce a scheme,


enabling non-resident Indians (NRIs) to purchase a Ford Ikon car for
their friends and relatives in India.

• ICICI Bank has set up a ATM facility at a Indian Oil Corporation


petrodiesel outlet at Chennai.

• ICICI Bank has tied up with Chennai Telephones to provide


Internet bill payment facility to its customers.

• ICICI Bank has tied up with the Siddhivinayak temple trust to


enable the bank's infinity (Internet banking) customers to order and pay
for a pooja online, on the occasion of Aangaraki Chaturthi.

• The Bank proposes to extend its area of operation by opening


about 35 to 40 offices and extension counters during the current fiscal
subject to the Reserve Bank of India's approval.

• ICICI Bank will launch a slew of new schemes in the personal


segment ranging from launch of co-branded credit cards to providing
loans against share within the next three months.
• The Company has offered higher rates of interest on its regular
income bonds and multiplier bonds while pruning it on tax saving bonds.

• The Finance portal India Infoline has tied up with ICICI Bank
and HDFC Bank for banking back-ends.

• Tata Teleservices Ltd. has tied up with ICICI Bank and Global
Trust Bank to enable its customers to use Internet banking facilities for
the payment of telephone bills.

• ICICI Bank will provide credit for online transactions over chem-
B.com, the online trading site for chemicals and chemical products,
launched by Chembazaar Online Pvt. Ltd.

• ICICI became the first financial institution to go for placement


of dematerialised debt securities.

• Mumbai-based ICICI Bank launched its Kid-e-bank facility in


Bangalore.

• ELECTRICMELA.com, the B2B portal for the electrical industry is


entering into an alliance with ICICI Bank for payment gateways.

• Spice Cell has tied up with Citibank N A, HDFC Bank and ICICI
Bank for mobile bill settlements.

• ICICI Bank and UAE Exchange Centre have entered into a wire
transfer arrangement, for electronic and telex transfer of funds.

• The swap ratio for the merger of Bank of Madura (BoM) with
ICICI Bank has been pegged at 1:2 i.e., two shares of ICICI Bank for
every one share of BoM.

• The Kerala Government has joined hands with ICICI Bank to


introduce Internet banking facility in the State's public sector
undertakings.

• ICICI Bank launched its debit card under the brand name
ICICIN-cash.

2001

• ICICI Is all set to become the first domestic financial institution


to get a financial strength rating by the Moody's Interbank Credit
Services, the bank credit rating arm of the international credit rating
agency Moody's Investors Services.
• The Bank of Madura (BOM) got merged with ICICIBK. The share
exchange ratio was fixed at two shares of ICICIBK for one share of BOM.
With this merger ICICIBK has become one of the largest private sector
banks in India. Commenting on the merger Shri H N Sinor, Managing
Director and CEO ICICIBK said that This merger would lead to
considerable synergies in the operations of the merged entity and would
benefit the customers and other stakeholders.

• ICICI Bank and Deutsche Bank have entered into a long-term


rupee interest rate swap benchmarked to Government bond yields.

• ICICI Bank has tied up with Advantage E- Accounting to offer


an on-line taxation and personal finance services along with off-line
services like filing.

• The Bank has entered into a wire-transfer arrangement called


`Money2India' with the United Arab Emirates largest foreign exchange
house for transfer of funds to India.

• ICICI emerged as the largest fund mobiliser during 2000-01 by


privately placing debts with more than one year tenure for Rs 6,413
crore, even as public sector State Bank of India placed the single largest
placement of the year for Rs 2,500 crore, according to Prime Database.

• ICICI Bank and BPL Mobile have tied-up to launch a co-branded


credit card. To be named ICICI bank-BPL Mobile Credit Card, the card
will be operational by the end of August this year.

• ICICI Bank has launched its interactive touch screen kiosk


'Sparsh' at its automated teller machine (ATM) centres and branches
allowing free access to its online services.

• ICICI Bank has introduced a Web-based product that facilitates


on-line conclusion of forex deals in the city.

• ICICI Bank has launched its hundredth ATM in Mumbai. With


this, the bank will have a network of 574 ATMs spread across 54 cities.
According to a press release, ICICI Bank continues to focus attention on
newer functions that will enable the ATM network to be a key tool of its
customer acquisition and retention strategy.

• ICICI Bank launched its 100th ATM in Mumbai at the bank's


branch in Nariman Point. The bank now has a network of 574 ATMs
spread over 54 cities in India.

• Visa international and ICICI bank on September 10 announced


a pilot programme for facilitating e-commerce in the country.
• As part of its drive to introduce alternate delivery channels,
ICICI Bank has launched mobile banking facilities in conjunction with
Spice Communications.

• ICICI Bank has aligned the compensation structure of officers of


Bank of Madura and made it performance-linked in line with ICICI Bank

• The ICICI Bank, Teynampet, Chennai, has been directed by the


District Consumer Disputes Redressal Forum, Chennai (South) to pay a
compensation of Rs 50,000 to a credit-card holder of the bank for
`deficiency in service'.

• In the run-up to the reverse merger with ICICI Bank, ICICI has
slashed its management grades to have an identical administrative
structure like that of the banking subsidiary. ICICI had changed its
management structure by combining two levels and cutting down the
management structure to eight levels.

• ICICI Bank plans to tap the debt market to raise Rs 350 crore
for meeting Tier-II capital requirements.

• ICICI Bank and BPL Mobile have tied-up to launch a co-branded


credit card. To be named ICICI Bank-BPL Mobile Credit Card.

• The bank has developed multiple access channels comprising


lean brick and mortar branches, ATMs, call centers and Internet banking.
As on June 2001, the bank had a network of 357 branches and 37
extension counters. Its network of 546 ATMs is the largest in the country
accounting for nearly 18% of all ATMs in the country. Customers in 37
cities can now access account information over the telephone. These
investments in channel infrastructure have enabled the bank to achieve
rapid growth in its retail business.

2002

• ICICI Bank Ltd has informed that the Board of Directors


inducted Shri N Vaghul, as an Additional Director on the Board of the
Bank. non-executive whole-time director and also the non-executive
Chairman of ICICI Ltd.

• The board of directors of ICICI Bank and ICICI in separate


meeting at Mumbai, approved the merger of ICICI with ICICI Bank. The
merger of two wholly-owned subsidiaries of ICICI, ICICI Personal
Financial Services and ICICI Capital Services, with ICICI Bank was also
approved by the respective Boards.The high courts of Mumbai and
Gujarat, and the Government of India (GOI) as may be required.
Consequently, the appointed date of merger is proposed to be March 31,
2002, or the date from which RBI's approval becomes effective,
whichever is later.

• The scheme of amalgamation envisages a share exchange ratio


of one domestic equity share of ICICI Bank for two domestic equity
shares of ICICI. As each American Depositary Share (ADS) of ICICI
represents five domestic equity shares while each ADS of ICICI Bank
represents two domestic equity shares, the ADS holders of ICICI would
be issued five ADS of ICICI Bank in exchange for four ADS of ICICI.

• Launches a scheme called `Mutual Fund Sweep Account' which


enables its customers to invest surplus funds in their current accounts
in high-liquidity mutual funds through an automatic sweep facility

• Clinches a deal with the govt. of Karnataka for partial payment


of services

• High Court approves ICICI, ICICI Bank merger

• RBI approves ICICI Bank--ICICI merger

• Deposits Rs 3,000 cr with RBI to meet Cash Reserve Ratio


(CRR) requirements

• Placed itself as a one-stop financial solutions supplier with a


branch out and de-risked business model. ICICI Bank - with ICICI, ICICI
Personal Finance Services and ICICI Capital merged with itself

• is the biggest private sector bank in the nation with a balance


sheet size of Rs 1,04,000 crore, capital adequacy of 11.44 per cent, 500
outlets and 1,005 ATMs

• Ties up with Bharti for pre-paid mobile cards via ATMs

• BPL Mobile and ICICI Bank tie up to enable to recharge BPL's


prepaid cellular service ability (branded `mots') at any of the bank's
1000 plus ATMs across the nation

• K V Kamat appointed MD and CEO, Lalita D.Gupte Joint MD

• Ties up with NCR Corporation, ATM manufacturer

• Merged ICICI Bank makes debut on BSE and NSE

• Rallis terminates contract farming agreement with ICICI Bank


• Allots equity shares to erstwhile equity shareholders of ICICI

• AirTel, in tie-up with the ICICI Bank, declares the launch of re-
charge facility for the AirTel Magic pre-paid cards on ICICI Bank's ATM
network in the twin cities of Hyderabad & Secunderbad in Andhra
Pradesh.

• Replaces Rs 7000 cr high cost borrowings of ICICI

• Hamblin Watsa Investment Council acquires 42.31 million


equity shares of ICICI Bank

• 101.4 million shares of ICICI Bank held by ICICI Ltd.


transferred to the ICICI Bank Shares Trust

• ICICI Bank divests 16.5% stake for Rs 1,320 crore

• Foreign holding in ICICI Bank reaches 62%

• Lalbhais acquire ICICI's 10% stake in Amtrex Hitachi

• Orcasia acquires 42.31 million equity shares of ICICI Bank

• Secures special one-time approval from RBI for issuing tax-free


bonds worth Rs 2500 crore

• Becomes the first Indian bank to launch a Resident Foreign


Currency (RFC) account

2003

• Singapore govt offloads 2-cr shares of ICICI Bank

• Collects over Rs 1,200-cr via first bond issue

• Obtains 'excellence in retail banking' award instituted by the


Singapore-based Asian Bankers Journal

• ICICI Bank acquires 17.75% stake in NDTV

• Divests 0.31% shares in Federal Bank

• ICICI bank gets Banker magazine awards for the year

• Tied up with SBI and HDFC to share ATM networks


2004

• ICICI bank credit cards cross two million mark

• -Global Finance magazine has named ICICI Bank as one of the


Best Emerging Market Banks Asia in an exclusive survey to be published
in the May 2004 issue.

• ICICI Bank has bagged the prestigious award of 'Best Retail


Bank in India' in the category 'The Asian Banker Excellence in Retail
Financial Services Program 2003'

• ICICI Bank-Aircel jointly unveil new co-branded credit card

• Life Insurance Corporation acquires 16,370,009 shares


constituting 2.23% of voting rights in the company, increases its stake
to 73,382,324 shares constituting 10.09% of voting rights

• Punjab and Sind Bank (PSB) and ICICI Bank on July 02


announced the launch of co-branded credit card that will be available in
three variants - Gold, Silver and Blue credit card

2005

• ICICI Bank overtakes Citibank in credit cards with 3 mn credit


cards while Citibank says it has 2.5 mn cards

• ICICI inks pact with Godrej Sara Lee for channel financing

• Merc joins hands with ICICI Bank to offer loans

• ICICI Bank unveils office in Johannesburg

2006

• ICICI Bank has inked a memorandum of understanding with


Export Development Canada (EDC), a Canadian export credit agency, for
financing support to Indian purchasers of capital goods and professional
services from Canada.

• ICICI Bank opens 3 represetatives offices abroad.


2007

• ICICI Bank Ltd has informed that Reserve Bank of India has
approved the Scheme of Amalgamation of The Sangli Bank Ltd with the
Bank. The Scheme of Amalgamation shall come into effect from April 19,
2007.

• ICICI Bank on declared a Rs 100-crore fund to support


innovation and development of green businesses in India.

2008

• ICICI Bank Ltd has informed that the Government of India has
nominated Shri. Arun Ramanathan, on the Board of the Bank effective
January 18, 2008 in place of Shri. Vinod Rai who has resigned effective
January 06, 2008.

• ICICI Bank Ltd has informed that the Government of India has
nominated Shri. Arun Ramanathan, on the Board of the Bank effective
January 18, 2008 in place of Shri. Vinod Rai who has resigned effective
January 06, 2008.

• ICICI Bank has forayed into Rs 1,150-crore equity-cum-debt


deal with Jaypee Infratech, which is to build and operate the 165-km six
lane Taj Expressway linking Noida with Agra.

2009

• ICICI Bank appointed N S Kannan as the Executive Director and


Chief Financial Officer on the board with effect from May 1 following the
vacancy caused by the elevation of Chanda Kochhar as Managing
Director and CEO of the bank, with effect from May 1.

• ICICI Bank has announced the cut in the interest rates on


floating home loans for new borrowers by 25-50 basis points, with
immediate effect. The interest rates on existing home loans would
reduce only if the floating reference rate is cut.

• ICICI Bank with Singapore Airlines launched “ICICI Bank


Singapore Airlines Visa Platinum Credit Card”, the Card has exclusive
privileges especially designed for the members.

• ICICI Bank Limited acting through its Hong Kong Branch (ICICI
Bank) signed a loan agreement with the Export-Import Bank of China
(China Exim) for USD 98 million under the Two- step Buyer Credit
(Export Credit) arrangement. ICICI Bank is the first Indian Bank to have
entered into this arrangement with China Exim.

2010

• ICICI Bank has increased deposit rates on select maturities. The


bank has raised the interest rate on deposits maturing in 270 days to
less than one year by 25 basis points to 5.75 per cent for deposits of Rs
15 lakh to Rs 1 crore.

History and Major Events

We were incorporated in 1994 as a part of the ICICI group. Our initial equity
capital was contributed 75.0% by ICICI and 25.0% by SCICI Limited, a
diversified finance and shipping finance lender of which ICICI owned 19.9% at
December 1996. Pursuant to the merger of SCICI into ICICI, we became a
wholly owned subsidiary of ICICI.

The chronology of events since we were incorporated in 1994 is as follows:

Change of name

Our name was changed from ICICI Banking Corporation Limited to ICICI Bank
Limited on September 10, 1999. The change of name was effected on account
of our being widely known by the name ICICI Bank.

Merger of Bank of Madura

Bank of Madura was merged with us effective March 10, 2001. The share
Exchange ratio fixed for the transaction was two of our equity shares of Rs. 10
each for every equity share of Bank of Madura of Rs. 10 each.

Amalgamation of ICICI

ICICI, ICICI Capital Services and ICICI Personal Financial Services


amalgamated with us with effect from May 3, 2002. The Appointed Date for
the merger specified in the Scheme of Amalgamation, which was the date of
the amalgamation for accounting purposes under Indian GAAP, was March 30,
2002. The amalgamation was approved by the High Court of Judicature at
Bombay vide its order dated April 11, 2002 and by the High Court of Gujarat
at Ahmedabad vide its order dated March 7, 2002. The share exchange ratio
was one of our equity shares of Rs. 10 each for every two equity shares of
ICICI of Rs. 10 each.
STRENGTHS OF THE BANKING INDUSTRY

 Regulatory systems,
 Economic growth,
 Technological advancement,
 Risk assessment systems
 Credit quality.

SCOPE OF IMPROVEMENT INCLUDES:

 Diversification of markets beyond big cities,


 Human resources systems, size of banks,
 High transaction costs, infrastructure and labor inflexibilities.

EXISTING PRICING AND PROMOTIONAL STRATERGIES:


In the banking industry the pricing strategies is concerned with the rate of
interest these banks offer to the customers on there investments and also the
rate of interest they levy on the customers for different type loans. These also
include service charges they charge on the customer for the services they
offer.

The Bank’s future thrust is on:

 marketing approach
 product innovation
 risk management systems
 Financial Advisory
 Rigorously designed back-office processes contribute to the strength
of the Bank’s retail lending strategy
 Wealth Advisory Services
Company Background - ICICI Bank

Industry Name Finance - Banks - Private Sector


House Name ICICI Group
Collaborative Country Name N.A.
Joint Sector Name N.A.
Year Of Incorporation 1994
Year Of Commercial Production N.A.

Regd. Office
Address "Landmark", Race Course Circle
District Vadodra
State Gujarat
Pin Code 390007
Tel. No. 0265-2339923
Fax No. 0265-2339926
Email : investor@icicibank.com Internet : http://www.icicibank.com

Auditors Company Status


BSR & Co. N.A.

Registrars
Name 3i Infotech Ltd
Address Tower, No.5, 3rd to 6th Floor, International Infotech Park, New Mumbai - 400703, Maharashtra
Tel. No. : Fax No. :

Email : N.A. Internet : N.A.

INTERNATIONAL BANKING The Bank continued to provide a business focus on


tapping business from the NRI community by offering a wide range of banking,
investment and advisory services to them.

BIBLIOGRAPHY:

1. www.icicibank.com
2. www.google.co.in
3. www.finance.india.mart.com
4. www.banknetindia.com
5. www.rbi.org
6. www.moneycontrol.com

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