Stakeholders • March 2011 • www.nhcalaska.
com
Resident
Comments
We love living here!!
Donald Rutherford
I just wanted to say that I appreciate the
timely response I always get when I have
an issue and need a reply or an appoint-
ment. Great work NHC!!
Our move in experience was very smooth
and there are very nice people working
here.
April Willis
I just want to say THANK YOU for the crews
that plow. I am thankful even though I had
to shovel a little extra that was pushed in
front of my garage. At lease when they
plow, I am able to go somewhere and not
worry about getting stuck in the parking
lot. Thank you again!
Ana Lorek Facebook
We greatly appreciated how quick we were
able to get into our Post housing. We were
in a time sensitive situation and we got in
very quickly. Thank you very much!
Ashley Fuller
We have been residents going on 2 years.
We are very satisfied with our home
and the services we receive. Hubby just
extended for another 3 years and we are
looking forward to it.
Lisa Frias
The North Haven maintenance teams at
Fort Greely are always prompt, courteous
and informative. The professionalism that
they being to the job is such a breath of
fresh air. Please keep up the good work!
Fort Greely
I for one am very grateful that the snow
plows are out there getting the roads
plowed in a timely manner.
Shawntale Wells-Palmer
Facebook
The maintenance technician on a recent
call was very polite and informative. I
would love to have him come back for my
next call. I look forward to living on post
with such helpful people. Thank you.
Jessica Arms
NORTH HAVEN WINS
UNSUNG HERO AWARD
The Professional Housing Management Associa-
tion (PHMA) recently presented North Haven with its
2010 Army Residential Community Initiative, Unsung
Hero Award at its annual Professional Development
Seminar in New Orleans, Louisiana.
Although the weather was extremely cold this winter,
the hearts of North Haven and Lend Lease employ-
ees warmed the Southern Cross neighborhood on
Fort Wainwright, AK and the real meaning of gener-
osity was very evident as team members displayed a
spontaneous act of profound kindness for one young
family.
North Haven is focused on making sure residents
have a smooth transition as they begin to work and
live at their new duty assignment in Alaska. North
Haven is not only concerned with providing quality
homes for their residents but also great communities
and other amenities and resident support services to
help make their living experience a safe, comfortable
and memorable one.
North Haven and its Lend Lease contractor adopted
a young Fort Wainwright family who lives next door
to the North Haven Administration offices. Through a
series of events spanning only a few hours
this past November it became
known to North Haven and
Lend Lease employees
that we were in close
proximity to a family
who did not pos-
sess furniture,
and were unable
to drive their ve-
hicle because they
could not afford
to replace a flat
tire. Word spread
like lightening and
2010 Army Residential Community Initiative, Unsung Hero Award
Receiving recognition for the Unsung
Hero Award is: R-L Chuck Downham,
Cindy Matthews. Lori Glassco,
Robin Johnson, Mike Kondus,
Geoffery West, Chris Poland, Col Jones
North Haven and Lend Lease employees of all sizes,
shapes and ages stepped up, providing beds, mat-
tresses, linens, tables, chairs, toys, full set of tires for
their vehicle and stocked their pantry. What made
the event unique was that it was not planned nor
orchestrated. As word of this young family continued
to spread, more North Haven and Lend Lease em-
ployees showed up on their doorstep bearing gifts.
Mike Kondus, North Haven Develop Manager, one of
the many good Samaritans commented, “To see my
co-workers respond in such a selfless and generous
fashion warms my heart and makes me proud to
work with a team of people such as these. We had
decided that we wanted to keep this just between us
employees, so that our reward was the happy family,
but as the days have gone by it is clear that the more
we share this story, the more people are inspired to
help others in need.”
Don Brannon, Program Manager for the Chief of
Staff-Installation Management (Army Housing), hap-
pened to be on site for a field visit in late November
was deeply moved to tears by the acts of kindness
shown toward this family by the NHC and Lend
Lease employees. He immediately set out to make
sure all those who were involved were
commended for their work. He
nominated NHC for the Unsung
Heroes Award at the annual
Professional Housing
Management Associa-
tion (PHMA) that was
held in January,
where Janine Lind,
Executive Manager
for Winn Residential
Military Housing
Services accepted
the award on NHC’s
behalf.

Taking a break from putting together food boxes R-L: Danny
Teston, Kristi Deskins, Judy Anderson, Mike Kondus
Lend Lease Makes Deposit in Fairbanks Food Bank
Helping the Fairbanks Food Bank on Lend Lease Community Day wasn’t enough for the employees of
North Haven and Lend Lease. On February 18, 2011, employees spent their morning volunteering with
the Fairbanks Community Food Bank, continuing the community partnership established on Commu-
nity Day back in September 2010. Volunteers from Community Day along with a few new employees
expressed a strong desire to continue providing support to the Food Bank not only on Community Day, but
throughout the year. Volunteers were able to put together more than 75 food orders which included meat,
bread, dairy products, fresh fruit, vegetables, and canned food items that would supply families of varying
sizes with meals for up to three days. Kristi Deskins, Lend Lease Foundation Representative, summarized
the day, “It was a great opportunity to get away from the office and do something that makes you feel
good! I love having the chance to talk with the other volunteers and find it very rewarding to take part in a
wonderful program that helps fight hunger within Fairbanks and its surrounding communities.” According
to Deskins the Lend Lease Foundation is planning on coordinating more volunteer opportunities with the
Fairbanks Food Bank throughout the year.

Sustainability in Siku Basin Yukon Quest

North Haven is responsible for what we take, what
we make and what we leave behind. We are dedi-
cated to ensuring that the buildings and homes
we build, maintain and occupy are environmentally
sound in design and reflect best practices in
energy conservation design. We are committed
to promoting energy efficiency and educating our
residents on living a green lifestyle.
North Haven is in the final stage of the Siku Basin
Mechanical Pilot Project which was focused on
assessing the efficiency performance of new me-
chanical systems and controllers installed in three
buildings in the Siku Basin at Fort Wainwright.
In its original configurations, these mechanical
systems were fully capable of providing heat and
hot water to residents; however, they were very
energy inefficient. Energy and water consump-
tion at Siku Basin is several times the consump-
tion of other, even older, residential buildings at
Fort Wainwright. The high natural gas and water
consumption can be attributed to the design of the
existing mechanical system and the energy and
water needed to function optimally for residents.
The Siku Basin Pilot project consisted of 3 differ-
ent changes in 3 different buildings. One building
added controls to help moderate boiler functions.
Another building added higher efficiency boilers
only. The third building included both of these
changes, plus added an indirect fired hot water
heater, which means the heated boiler water also
heats the water versus a direct gas burner. Initial
raw energy savings on the building with all the
Lend Lease Community Fund provides $10,000
grant for Fallen Warrior Memorial
changes were significant from the previous year.
North Haven is currently working with Siemens to
provide a more detailed analysis to help guide our
decision on which specific changes to implement
throughout the rest of Siku Basin.
The first three weeks of March will encompass the
Siku Basin showerhead change out. In the first
three weeks of March, all of the showerheads in
Siku Basin homes will be replaced with low flow
water conserving shower heads as a means of
reducing household water consumption. We have
launched a comprehensive resident education
campaign and the first week of replacements
has been smooth, with no resident concerns or
complaints and one complement.
We hope to be able to apply the principles of
energy conservation to other neighborhoods
throughout Fort Wainwright and Fort Greely
including Green Retrofit strategies in the future.
Energy conservation is one of the many facets
of North Haven’s sustainable business strategy
being implemented to ensure we are all being
good stewards of the environment for present and
future generations of Soldiers and their families.
Sponsorship
North Haven sponsored the 27th Annual Yukon
Quest International Sled Dog Race, one of the
biggest events in Fairbanks. The Yukon Quest is
a global event that draws thousands of people
from all over the world. The 2011 Yukon Quest is
an epic two weeks of sled dog racing over 1,000
miles through arctic winter wilderness. The Yukon
quest commemorates the historic dependence
of humans on their sled dogs for mutual survival
in the Arctic environment and to perpetuate
humankind’s concern for our canine companions’
continued health, welfare, and development.
Marti Steury, Yukon Quest Executive Director for
Alaska said, “We are so excited to have North
Haven become part of our team and it’s such a
natural fit because our trail runs right through Fort
Wainwright, on the Chena River. The sponsor-
ship is also a natural fit as North Haven shares
with our residents that, “Your great Alaska journey
begins at home.” North Haven strives to ensure
that Alaska’s heritage is integrated through visual
representation and events whenever possible,
educating Soldiers and their families about the
rich and diverse heritage of their new home state.
The Yukon Quest gets its name from the “highway
of the north,” the Yukon River and historic winter
land routes followed by prospectors, adventur-
ers and later mail and supply carriers traveling
between the gold fields of the Klondike and those
in the Alaska interior. The Yukon Quest trail traces
the route that the prospectors followed to reach
the Klondike during the 1898 Gold Rush and from
there to the Alaskan interior for subsequent gold
rushes in the early years of the 1900’s.

A $10,000 Actus Community Fund (ACF) Seed placement of

Grant was recently awarded to the Polar Bear monuments, and
Chapter of the Association of the United States landscaping.
Army to help fund the final phase of the Monterey This last phase
Lakes Fallen Warrior Memorial. ACF is dedicated of the Memorial Command Sergeant Major Todd
to increasing our efforts by funding more events, will include granite Wentland accepts the $10,000 check
from Betsy Woolley, North Haven
encouraging employee volunteerism and participa- memorials for Communication Coordinator
tion, creating diverse opportunities for fundraising World War II, the
and ultimately, sustaining our communities in Korean War, the Vietnam War, and the Alaskan
which Lend Lease employees live and work. This Territorial Guard. The grant was made to advance
Chuck Downham, North Haven Project Director Hands a
phase will involve the development of the west the memorial park into a truly special place for the check to Marty Steury, Yukon Quest Director outside the
end of Monterey Lake so that the new memori- remembrance of Fallen Heroes. Monterey Lakes Yukon Quest office
als can be installed. Development will include Memorial Park is open to the public.
site clearing and grading, construction sidewalks,

Why Can’t we be Friends?

North Haven Communities
4183-1 Unit 5, 6th Street, Fort Wainwright, AK 99703
907-356-1884 www.nhcalaska.com
An Actus Lend Lease Community facebook.com/northhavencommunities