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Seagate Bricked Firmware Drive Fix (With Pics)

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02-07-09 #1 (permalink)

my77stang Seagate Bricked Firmware Drive Fix (With Pics)


AMD Overclocker
Ok guys I did not come up with the original solution to this, but I did take the provided information and turn it into a "no
brainer" tutorial with step-by-step clear instructions, pictures, and proper English since the original fix was posted by
people who used English as a 2nd language and was somewhat confusing.

Quote:

Drive is Busy (a.k.a. BSY) error.


Join Date: Jan 2008
Location: Citrus County, FL Drive tested with this solution was a ST3500320AS with firmware SD15 and worked perfectly using all of the
Posts: 383 steps provided below.

Rep: 70 FIRST, PAY ATTENTION TO UPPER AND LOWER CASE WHEN TYPING THINGS INTO
Unique Rep: 47 HYPERTERMINAL!!!!!!!!

Step 1: Remove the PCB (circuit board on the drive), take note of where the PCB makes contact with the actual
hard drive. Leave the motor contacts connected, and put something like a business card or piece of thick paper
between PCB and hard drive where the other connector is. Replace all the screws you can, and snug down at
lease a couple of them furthest away from where the business card is stuffed in there.

This image has been resized. Click this bar to view the full image. The original image dimensions are 774x498 and
96KB in size.

Step 2: Connect the RX, TX, and GND wires from your custom fabricated cable to the drive. I used a CA-42 cell
phone cable and it worked perfectly. (Note that the RX as listed on your cable goes to the TX on the Hard Drive,
and the TX as listed on your cable goes to the RX on the Hard Drive).

I Purchased mine from eBay seller "edirect" for $5.35 and took 1 week to arrive. I recommend purchasing a cable
you know works such as this one. The large plastic end comes off very easily and is clearly labeled on the circuit
board which wire is which.

http://www.overclock.net/hard-drives-storage/457286-seagate-bricked-firmware-drive-fix-... 3/10/2011
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Here's the pin arrangement on the drive - remember to hook up the RX and TX "backwards" or you will not be
able to talk to the drive.
This image has been resized. Click this bar to view the full image. The original image dimensions are 700x256 and
52KB in size.

Step 3: Plug the SATA power cable into the drive, and wait until drive motor stops.

Step 4: Open Hyperterminal, when prompted choose the COM port that your cable is using. If you are unsure of
which COM port to use, check your device manager (look in the "ports" sub-section) to see which COM port your
cable is using. Choose 38400, 8, None, 1, None in the COM properties box that should pop up. If you hit "OK" and
you get no errors, you should be in.

Step 5: Type ctrl+z and you should see a prompt that says F3 T>

Step 6: Type /2 and press enter. It should say F3 2>

Step 7: Type Z and press enter. It should say "Spin Down Complete, Elapsed Time 0.146 msecs", the elapsed
time may not be the same - that's OK.

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Step 8: Remove business card and mount the PCB as normal, tighten up all the screws.

Step 9: Type U and press enter. It should say "Spin Up Complete, Elapsed Time 6.864 secs". Again, the elapsed
time may not be the same and that's OK.

This next part is not necessary, it's just checking that everything is OK. Use this when the first try fails (command
F712 works only on 500 GB 7200.11 drives with firmware SD15, if this isn't your Firmware version just skip this
part.)

Type / and press enter. It should say F3 T>

Type F712 and press enter. It should say.....

Byte:0712: RealTimeUpdatedFlags = 00 00
Byte:0712: Bit:0, HPA_SET_BY_SETMAX = 0
Byte:0712: Bit:1, HPA_SET_BY_SETMAX_EXT = 0
Byte:0712: Bit:2, DCO_SET_ACTIVE = 0
Byte:0712: Bit:3, CONGEN_READ_FROM_MEDIA = 0 <- configuration not loaded from surface

Type F,,22 and press enter. It should say Drive Configuration restored to defaults.

Type F712 and press enter. It should say.....

Byte:0712: RealTimeUpdatedFlags = 08 00
Byte:0712: Bit:0, HPA_SET_BY_SETMAX = 0
Byte:0712: Bit:1, HPA_SET_BY_SETMAX_EXT = 0
Byte:0712: Bit:2, DCO_SET_ACTIVE = 0
Byte:0712: Bit:3, CONGEN_READ_FROM_MEDIA = 1 <- done

(This is the end of the part that was not necessary unless the first try failed).

Step 10: You should see F3 T> at this point, type /1 and press enter. It should say F3 1>

Step 11: Type N1 and press enter. It should say F3 1>

Step 12: Type / and press enter. It should say F3 T>

***edit***
A fellow member with SD15 firmware sent me this message and I thought it should be added in case you guys
are having problems. I didn't need to do the following step that is in italics but apparently some people have
trouble unless they do this....
before you type the command m22,0,0,0,0,22 you need to disconnect power and reconnect.. wait about 10-20
seconds then enter that command or else it will not work.
***edit***

Step 13: Type m0,2,2,0,0,0,0,22 and press enter. (Note the "m" is lower case and the 0's are zeros). It should
say.....

Max Wr Retries = 00, Max Rd Retries = 00, Max ECC T-Level = 00, Max Certify Rewrite Retries = 0000
User Partition Format 5% complete, Zone 00, Pass 00, LBA 00008DED, ErrCode 00000080, Elapsed Time 0 mins
05 secs
User Partition Format Successful - Elapsed Time 0 mins 05 secs

And should bring you back to the F3 T> Prompt.

Step 14: Unplug the SATA power cable from your drive, unhook the RX, TX, and GND wires. Turn off computer
and re-install your drive. Everything *should* be working fine. Be sure to update your drive with the latest
firmware as soon as possible.

__________________
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Last edited by my77stang : 01-04-10 at 07:04 PM

02-08-09 #2 (permalink)

xguntherc
4.0 GHz
what the!
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02-08-09 #3 (permalink)

my77stang
AMD Overclocker
Btw, if anyone needs to do this I will let you use my cable/driver disk for free as long as you cover shipping both ways and
promise to give it back when your done
__________________
Proud member of The Gr33n Machine and No Ma'am

System: Sexy Lexy


CPU Motherboard Memory Graphics Card
Phenom II 955 Black Edition Asus M3N-HT Deluxe 4GB OCZ Platinum DDR2-1066 XFX GTX280 @ Stock Speeds
Hard Drive Sound Card Power Supply Case
1TB WD Black Edition X-Fi Xtreme Music Corsair 850w NZXT Lexa Silver
CPU cooling GPU cooling OS Monitor
Lapped OCZ Gladiator Max Stock Windows 7 x64 Ultimate 23" Samsung LED 2ms

Join Date: Jan 2008


Location: Citrus County, FL
Posts: 383

Rep: 70
Unique Rep: 47

02-25-09 #4 (permalink)

automata
New to Overclock.net
hi my77stang. i have got the same issue ,as i have no comp port on asus p5q pro ,so would the nokia 7610 datacable
Join Date: Feb 2009 which looks similar would work fine
Posts: 1

Rep: 0
Unique Rep: 0

03-01-09 #5 (permalink)

twizted01
New to Overclock.net
how do you connect the ca-42 cable to the hard drive? do you need to open up the cable or something?
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04-05-09 #6 (permalink)

my77stang
AMD Overclocker
yes, you chop the end of the cable off and then connect the wires to some small jumper wires that can be plugged into the
pins on the drive. i used front panel wires from an old computer case.
__________________
Proud member of The Gr33n Machine and No Ma'am

System: Sexy Lexy


CPU Motherboard Memory Graphics Card
Phenom II 955 Black Edition Asus M3N-HT Deluxe 4GB OCZ Platinum DDR2-1066 XFX GTX280 @ Stock Speeds
Hard Drive Sound Card Power Supply Case
1TB WD Black Edition X-Fi Xtreme Music Corsair 850w NZXT Lexa Silver
CPU cooling GPU cooling OS Monitor
Lapped OCZ Gladiator Max Stock Windows 7 x64 Ultimate 23" Samsung LED 2ms

Join Date: Jan 2008


Location: Citrus County, FL

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Posts: 383

Rep: 70
Unique Rep: 47

04-15-09 #7 (permalink)

{core2duo}werd
4.0ghz
has anyone done this? i'm trying it, but i'm having trouble figuring it out.
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06-19-09 #8 (permalink)

migflores
New to Overclock.net
Thanks you very much...!!!!!
Join Date: Jun 2009 Its work with a HDD MAXTOR DIAMONDMAX 22 500Gb, Firmware MX15
Posts: 1 has been dead for 2 month!!! and now is alive... Thanks
i use the CA-42 cable. and GTKTerm in Ubuntu....
Rep: 0
Unique Rep: 0

06-19-09 #9 (permalink)

GodofGrunts
GameCack
Wow, a lot of first time posters. I hope they all gave you REP+
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Quote:

Originally Posted by MrDeodorant


Oh, and the mayonnaise fanboys come out. Go back to your cave, troll. 2mm of mayonnaise is all anyone really
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L2Sammich, noob. Besides, I'm running a Miracle Whip distro.

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10-19-09 #10 (permalink)

lepa71
New to Overclock.net
Could you post pictures of the cable to know what wire is which?
Join Date: Oct 2009
Posts: 1 Thanks

Rep: 0
Unique Rep: 0

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