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1. PD- Product Designers

2. PDR- Product Developers

3. QC- Quality Control

4. IM- Implementers

5. PS- Product Supporters

6. FTP- File Transfer Protocol

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Increasing globalization is having major ramifications within the IT industry. The trend

has been most visible in the software development community in the form of " 77# ," or

developing all or part of a software project in a country distant from the organization that

requires the software. Off- shoring has led to global software development teams with members

from at least two geographical regions collaborating on the same project. (Meyer, 2006)

A global team differs from a co-located team. Co-located teams will instinctively initiate

a process of informal collaboration. This is natural human behavior that gradually leads to

increasing trust and mutual understanding. When team members have established a trust

relationship, they will ask each other questions and proactively provide information. They will

also estimate each other's abilities better, which leads to more effective division of work.

(Broady, 2009)

In practice, team members get information necessary to perform their tasks largely from

peers, as opposed to formal, documented sources. To be able to tap this social resource, team

members need to build "social capital," meaning that they need to establish trust relationships

with their peers. (Becker, 2007)


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(Vice Presidents to Functional Managers)

Setting Goals and objectives are the important step for a project, which is usually

done through SMART procedure i.e. S- Specificity, M- Measurable, A- Attainable, R-

Realistic and T- Time limited. After setting goal/objectives the most important step is

communicating them to the team.

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In this given instance, The Vice ± President can make use of Video-conferencing

to communicate with all his functional managers and brief them on the Goals and

objectives of the project.

- ' 7'8(Dinnocenzo)
#7 
³Seeing´ even when participants are unable
to meet together
Best for initial meeting of virtual teams or
new projects
Managers can be briefed in detailed about
the foremost goals to be achieved
Displays a tangible item or action, which
can further be explained
9' #'"#":
Purpose and outcomes are very clear
Everyone can hear and see
Discussion stays on track
All participants are acknowledged and
involved



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Overall, The Vice- President can make use of an Intranet software called Micro

soft Share Point Server- 2010 as an effective way to communicate the project goals and

details to all the fellow team members and in turn the functional managers can use this to

communicate the same to the team members of respective teams. The 2:in

!  is the best to update the goals and objectives to the team members in a very

effective way.

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(Functional Managers to Team members)

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Email & Instant Messaging ¥ ¥ ¥ ¥ Saves Time
Voicemail ¥ ¥ Expands Information
Teleconference ¥ ¥ ¥ ¥ ¥ shared
Videoconference ¥ ¥ Can include more people
Web meeting ¥ ¥ ¥ Improves clarity
Intranet Tool: MS Share Point ¥ ¥ ¥ ¥ ¥ Saves cost
Internet Tool: File Transfer ¥ ¥ ¥
Protocol (FTP)
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Note: Web ± based connections are Intranet and Internet Tools

 "8(Cheryl LaMaster, 1999)

FTP stands for File Transfer Protocol. It is an Internet service that allows the users to download

software and other files from machines which hold collections of these software packages and

files.

"- '"8(Dinnocenzo)

19  9#

Brief and upto the point Instant process
Proper usage of Netiquette Best used for dissemination of documents and
Information
Never use a long conversations Immediate guidance/support can be provided

"' 7'8(Dinnocenzo)

#<
More than two people in conversations
Discussing an issue or problem
Discussion on documents that are shared
previously
Including a remote participant in the meeting

9#
Purpose and outcomes are clear
Everyone can hear and be heard
Discussion stays on track with all participants
are acknowledged and involved
Participants state identity


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28(Dinnocenzo)

Capabilities: Challenges:
Disseminates visual content to a large Incompatible browsers affect graphic displays
geographically dispersed audience
Cost- effective Various connection speeds impact downloads
Live and replay video Audio only or audio and web-connected
participants might be mixed
Interactive tools (eg. Q & A, polling) are Potential for distractions and boredom dictates
easily included compelling delivery of content.

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(Communication within the teams)

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calls, calls, calls, Web-based calls,
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Web-meetings Web-meetings
Web-based
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