Research report project

On
Employee’s welfare activities
In

Sidwal Refrigeration Industries Limited

Submitted by:
Khushboo Verma (0961070021)
ABES-IBM
In the partial fulfillment for the award of the degree of
MASTERS OF BUSINESS ADMINISTRATION (MBA)

(Affiliated to G.B Technical University, Lucknow)

(Session 09-11)

ABES IT group of institutions, campus-2,19th km.stone

 ABSTRACT

SIDWAL is an ISO 9001-2000 certified company, promoted by NRI

technocrats Mr. s.s sindhu a mechanical engineer from the university of
Michigan .SIDWAL entered the air-conditioning and refrigeration
industry in 19074 . Through expensive research and development
SIDWAL has produced excellent products acclaimed for their
distinguished quality for more than 33 years.

Employee welfare activities are one of the important part for overall
well being of the organization. So I have selected above topic as my
research report .the research is concern with studying employee welfare
activities at general and to study how employee welfare activities are at
SIDWAL REFREGERATION INDUSTRIES LIMITED

Welfare can be one of the most important factor for

overall well being of the firm and also for its profitability .welfare in
any organization include anything provided to employees over and
above the wages for the betterment of comfort and improvement
 3. CHAPTER ORGANIZATON
 

S.NO.                                     TOPIC

jkgiojyjkg  INTRODUCTION
1
   
2 OBJECTIVE OF STUDY
  IMPORTANCE OF STUDY
3
  REVIEW OF LITERATURE
4
  RESERCH METHODOLOGY
5
  EXPECTED RESULT 
6

7 REFERENCE
  ANNEXURE
8
                                                                               
 
 4. INTRODUCTION

SIDWAL is an ISO 9001-2000 certified company, promoted by NRI

technocrats Mr. s.s sindhu a mechanical engineer from the university of
Michigan .SIDWAL entered the air-conditioning and refrigeration
industry in 19074 . Through expensive research and development
SIDWAL has produced excellent products acclaimed for their
distinguished quality for more than 33 years.

The main products of SIDWAL REFREGERATION INDUSTRIES

LIMITED are:

1. Ductable Air conditioner,

2. Roof mounted,
3. Split Air conditioner,
4. Packaged Air conditioner, and
 5. Bus Air conditioner.

Employee welfare activities are one of the important part for overall well
being of the organization, ‘employee s welfare’, ‘labour welfare’ or
‘worker welfare’ may be define to include the voluntary efforts of the
employers to establish within the existing industrial system, working and
sometime living and cultural conditions of the employees beyond that
which is required by law, the custom of the industry and the condition of
the market.

All measures and measures and activity undertaken by the government,

employers and association of workers for improvement of standard of
living of workers and promotion of their economic and social well being
are called labour welfare.

WELFARE WORK MAY BE CLASSIFIED INTO TWO KINDS:-

I. Statutory welfare work,

II. Voluntary welfare work.

KINDS OF WELFARE ACTIVITIES

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In the SIDWAL REFREGERATION INDUSTRIES LIMITED, the
following welfare facilities are provided by the organization to its
employees.

I.

II.

III.

IV.
The facility of the organization is environment friendly, the
organization is surrounded by garden which gives the employee a
fresh feeling when they come for work every morning,
There is a canteen where the employees can have their meal. The
place is very hygienic and spacious .there is a provision of
subsidized lunch and dinner.
There is an arrangement for clean and separate washroom for
male, female and handicapped employees.
There is a Doctor’s room where the employees can seek advice
from the in house doctor in case they are not feeling well. There is
also a rest room where the employees can take rest if they want to.
 V. All employees are provided with free pick up and drop facilities
from their place to work place and vice versa.
VI. Medical reimbursements to the employees are provided.. They are
also given medical claim over
VII. There is a arrangement for family gathering ,get together ,so as to
give the employees a bit of relocation
VIII. There is a arrangement of parking facility for the employees who
come by there own vehicle
IX. There is a arrangement of clean drinking water. Water dispensers
are also there
X. Special help is provided by the emergency team response team of
the organization to the employees’, in case of any severe accident
XI. There is an arrangement of Accident insurance without any
discrimination of their working level in the company.

5. OBJECTIVES OF THE STUDY

 To know the welfare facilities provided by the company,

 Analyze the effect of employee welfare on company`s success,

  To study the best employee welfare facility, and

 Suggest measures to improve employee welfare policies of the

organization

IMPORTANCE OF THE STUDY

By doing the study in a proper way, we came to know that:-

 By doing the study in a proper way, we came to know that,how

can employee welfare activities add value to the organization,
 What facilities are essential and should be included in a
employee welfare policy
 Does “employee welfare” lead to higher employee morale;
physical and psychological health? How.,and
 Is employee welfare policy of the company is in a cost effective
manner.

7 Review of the literature

EMPLOYEE WELFARE ACTIVITIES are one of the important part for

overall well being of the organization, ‘employee s welfare’, ‘labor
welfare’ or ‘worker welfare’ may be define to include the voluntary
efforts of the employers to establish within the existing industrial
system, working and sometime living and cultural conditions of the
employees beyond that which is required by law, the custom of the
industry and the condition of the market.

All measures and measures and activity undertaken by the

government, employers and association of workers for improvement of
standard of living of workers and promotion of their economic and
social well being are called labour welfare.

WELFARE WORK MAY BE OF TWO KINDS

V
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Statutory welfare work:-It is taken by the industry as per the provision
labour enactments .it may relate to working condition, hours of work,
industrial safety and various other facilities. for example:- factory
act,1948 provide for several welfare activities such as provision of
drinking water,cleanliless and sanitation, canteen, crèches, medical and
educational facilities, first aid , recreational facilities etc.

Voluntary welfare work. :- it is by employers without the compulsion of

law. It includes such activity conducive to the welfare of the workers
which are undertaken by the employers on their own free will. This type
of work is taken up even by some social organizations.

KIND OF WELFARE ACTIVITIES

 I. ECONOMIC SERVICES: These purpose to provide some
additional economic security over and above wages or salaries,
like pension ,life assurance etc
II. RECREATIONAL SERVICES: In this more agreeable informal
atmosphere is promoted through contract and relationships build
up in the particular recreational events
III. FACILITATIVE SERVICES:These are conveniences which the
employees ordinarily require and may include:
o Provision for canteen,shelter,rest room and lunch and lunch
room
o Housing medical facilities
o Educational facilities

IMPORTANCE OF EMPLOYEEES WELFARE ACTIVITIES

a) The welfare work of an employer largely differentiates attitude
towards the worker in the employment market. it serves to attract
and better workforce for the work in relation to other
organizations
b) Generally, the existence of these benefits gives an idea to the
workers that tee are non monetary gains. it will give him a
different kind of a motivation to feel loyal to the organization and
work devotedly for achieving the desired result
c) Such service facilities like housing scheme, medical benefit, and
educational recreational facilities for workers family help create
contented workers families. This will help to devote them towards
the work. The gain in the term of productivity and quality of work
will be large indeed.
 d) The harmony and good relation that result in the kingpin of higher
productivity.

Research methodology

Research: The process of gathering information for the purpose of

initiating, modifying or terminating a particular investment or group of
investments.

Research is an organized and systematic way of finding answers to the

question

SYSTEMATIC because there is a definite set of procedures and steps which you
will follow. There are certain things in the research process which are always done
in order to get the most accurate results.

ORGANIZED in that there is a structure or method in going about doing

research. It is a planned procedure, not a spontaneous one. It is focused and limited
to a specific scope.
I4
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FINDING ANSWERS is the end of all research. Whether it is the answer to a
hypothesis or even a simple question, research is successful when we find answers.
Sometimes the answer is no, but it is still an answer.

QUESTIONS are central to research. If there is no question, then the answer is of

no use. Research is focused on relevant, useful, and important questions. Without a
question, research has no focus, drive, or purpose.

Research methodology:

The method by following which research is conducted is known as

Research methodology. The are various methods of conducting, some of
them are as following:

Types of research
RESEARCH METHODOLOGY ADOPTED:

1. Research design

2. Method of data collection:

- Primary data

- Secondary data

3. Sources of data :

Primary data: This stage wills explore the importance of welfare

facilities given to the employees in an organization. This will be
achieved through questionnaire distribution. Conducted with a
sample of 48 employees.
Secondary data: Secondary data would include study of:-

-old company records

-journals

-Website of the organization

4. Research instrument

Combination type (of both open ended and close ended type)

5. Sample design

 Sample size:48 employees (Top level:13,middle level:19,junior

level:16)
 Sample method :Non-probability sampling(convenience
samling)

9. Expected result

 Company has a separate welfare department

 Mostly employees are satisfy by the welfare facility provided by
the organization
 The old age retirement benefit must be there
 Despite of having many welfare activities ,some employees are
also there who are unsatisfied in some context
The facility of the organization is environment friendly, the
organization is surrounded by garden which gives the employee a
fresh feeling when they come for work every morning.
 10. References

LITERATURE CITED:

1. V.S.P Rao
2. Gold smith ,Elizabeth B,resource management for individual and
families,wadsworth Thomson ,Belmont.2000
3. C.r Kothari, R-M-methods and techniques, new age international
(P)limited publisher , india.2005
4. Bean ,burten T,employee benefits, Real estate
education,chicgo.2001
NON PRINT MEDIA(websites) CITED:

Sidwal .com

Google.com

Wikipedia.com

11. Questionnaire

1. Employee welfare is an important aspect of the organizational set

up.

-Strongly Agree, -Agree, -Neither agree nor disagree, -

Strongly disagree
2. Do the Employee welfare facility constitute an important aspect
along with the pay packet for an Employee while joining the
organization?

-Yes, -no, -neutral

3. Does Employee welfare help in increasing the Employee Morale?

-Strongly Agree, -Agree, -Neither agree nor disagree, -

Strongly disagree

4. Is employee welfare at individual level or organizational level?

- Individual level, - organizational level,-both,-none

5. Does the present welfare programme of the organization give a

sense of security and belongingness to the employees?

- Strongly Agree, -Agree, -Neither agree nor disagree, - Strongly

disagree

6.Does the present welfare programme of the organization intrinsicly

motivates employees towards their?

-Yes, -no - neutral

7.Do you think HR department should tress on improving the present

employee welfare programme?

-Yes, -no

8. Do you think the organization should set up a suggestion box to

capture the suggestion and feedback of employees?

- Yes, -no - neutral

9.what is your comment on these events conductive by organization
A. Birthday-gift distribution

Comment:

B. Debate and talk shows/cultural programme

Comment:

C. Competition for employees’ children

Comment:

10.In your opinion what are improvements that can be made in the
present welfare programme of the organization.

11. Rate the welfare facility (reimbursement) on the scale of 1-

10. According preference (1=least important, 10= most

Important)

- Medical reimbursement ,-petrol(transport) reimbursement

12. Rate the welfare facility (banking sevice) on the scale of 1-

10. According preference (1=least important, 10= most

Important)

-ATM facility with the office

-personalized banking

-service bank officials every week

13. Rate the welfare facility (entertainment) on the scale of 1-

10. According preference (1=least important, 10= most

 Important)

- Facility for ticketing and courier

-promotion of special interest