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Dr. Grove has written over 40 technical papers and holds several patents on
semiconductor devices and technology. He taught a graduate course in
semiconductor device physics at the University of California, Berkeley for six
years. He currently is a lecturer at the Stanford University Graduate School of
Business, teaching a course entitled "Strategy and Action in the Information
Processing Industry".
Dr. Grove has received an honorary Doctor of Science degree from the City
College of New York (1985), an honorary Doctor of Engineering degree from
Worcester Polytechnic Institute (1989) and an honorary Doctor of Laws degree
from Harvard University (2000).
Career
When I first saw this book accidentally on a shelf in The English Book Shop,
Sector 17, I thought that since it is written by the co-founder and CEO of Intel
corporation, this book must be entirely about the working principles and
functioning of Intel. However, I was to be proved wrong by Andrew S. Grove. The
book is not really about Intel.
As the title of the books suggests, one has to be paranoid for survival in the
market. Paranoid about the changes occurring around us. So, the book is about
the changes in the business and what we can (and we should) learn from
experience. To be more specific, the book is not about changes rather it is about
‘Strategic Inflection Points’
There are ups and downs in every business. But once in a while there arises a
condition which occur are so drastic that makes it difficult for a business to even
survive in a market. These are the times which test the true character of the
organization and calls for a chance in the strategy. Hence these are known as
Strategic Inflection Points (SIP) and the whole book revolves around the concept
of SIP and how to deal with them. When a company or an industry goes through
a SIP, practically everything in it is affected by the change as the author rightly
says “Sooner or later, something fundamental in your business will change” The
book is based on how to exploit these crisis points that challenge every company
and career. In the light of such changes a company has three options:
• Either it is adamant to change and feels that their current way of business
is correct, hence they continue in same old fashion and "DIE"
• Or the company foresees the change as an opportunity or new line of
business. It will then adapt to change and hence, it survives and become
successful or even a market leader like Intel Co.
The book rightly fits the description of ‘Short and Sweet’. The book is divided into
9 chapters and has just 200 pages. I found it quite surprising that the author has
covered such a vast topic in such a few number of pages and that too with ample
number of examples. And to add to it, the contents of the book are neatly
organized. Also each of the chapter covers one or two topics so that the book
doesn’t come down heavily on the reader.
In the incipient part of the book, Andrew Grove talks about the Strategic Inflection
Point in his own company i.e. Intel. Something happened that changed the way
they did business. In 1994, most of Intel’s business revolved around
microprocessors and they were growing at about 30% per year. This was the
year that Intel Co. was going for the full-scale production of Pentium processors.
The perception of the company was that their main customer was the computer
manufacturers who used their microprocessors in their computers. However a
troubling event happened. The FPU (Floating Point Unit) in Pentium developed a
bug and everywhere there was a large hue and cry about it. They had to call
back 1.3 billion microprocessors because of this fiasco and they got phone calls
from 25000 angry customers everyday even though these people didn’t buy
anything directly from Intel Co. This was the time they realized that their main
customers are the people buying the computers, not the computer
manufacturers. This led to reframing of the entire strategy of the company.
Citing the example of his own company, he step by step explains the concept of
Strategic Inflection Point and how should one go about it.
The two most important points of strategic management highlighted in this book
is about recognizing strategic inflection points in a business when the business
and its environment goes through a dramatic change in structure referred to as a
"10X" change in the book. Groves uses 6-forces model which is based on the
classic M.E. Porter model to explain this point. SIP is caused by change in one of
the following forces.
• Competition (e.g. the Warehouse comes to a small town and closes down
small retailers)
• Technology (e.g. when sound took over silent pictures)
• Customers (e.g. Intel's own experience)
• Suppliers (e.g. Airlines telling ticket agents that the commissions are going
down)
• Complementors (those who provide complementary products or services
to yours, e.g. changes with the Internet and share broking)
• Regulation (e.g. the Federal break-up of AT&T in the USA in 1968)
In order to survive something we might not see coming, Grove suggests 3 steps
in transition from pre-SIP environment to what he termed as ‘the other side of the
valley of Death’
• Endure the period of confusion, which is inevitable while you try to figure
out what is going on
• Experiment and allow some chaos to find the new ways of doing business
• Reign in the chaos and pass through a period of single-minded
determination and pursuit of a new direction toward an initially nebulous
goal
The decision by Intel to shift from the memory business, which had been their
mainstay and identity from inception to the inexperienced microprocessor
business, was perhaps one of the most strategic decision or fundamental
realignment of strategy by any Fortune 500 company in the last 25 years. This
strategic decision completely altered the long-term direction of Intel.
Grove also talks about how Intel realized that it had to focus its scope of activities
as it could not afford to fight against the Japanese in the memory business while
trying to break in to the microchip market. The strategic decision to limit their
scope of activities only to chips was perhaps instrumental in ensuring Intel's
success. The decision by Grove to convince the powers at Intel before bringing
about the 10X change in business profile displayed excellent strategic
management because strategy values and expectations of those who have
power in and around the organization always have to coincide for successful
implementation. Grove also evaluates the value of strategic leadership by
comparing people like Dr. Wang of Wang Labs, Brian Sculley of Apple and
himself and how they evaluated strategic choices when selecting and pursuing
certain future options and how far were they instrumental in strategy
implementation. Not only is it problematic to decide upon and plan those
changes, it is even more problematic actually to implement. Some very important
examples of companies who adapted to changing business environment with
excellent strategic management vs. failures who got rooted in their inertia of
success are mentioned. The first group has companies like Intel, Next, HP, IBM,
Toys-R-Us, Singapore & Seattle ports and the failures included the likes of Wang
Labs, Mostek and Unisem who were one time successful ventures which failed to
adapt to the changing forces.
In the end, I would like to conclude that "Only the Paranoid Survive" breaks a
new ground in the business-management genre. The book is well written, well
organized.
Recommendation