(Chairman, IIMT, Greater

Noida)

ACKNOWLEDGEMENT

It is great achievement for us in having this opportunity to acknowledge with deep

gratitude the indispensable aid and the encouragement of all who helped us through
our project. We, Manish Chand Tiwari and Shashank Shashi Shekhar Pratap Singh,
take this opportunity to express our deep sense of gratitude and indebtness to Dr.
D.K.Garg, chairman, Ishan Institute of Management and Technology, Greater Noida
for giving us this marketing research project and direction of working.
We are indebted to those helping hands that have given their willingness and significant
contribution in preparing this project under various limitations that we had to work in.
We are very thankful to Mr. Manoj Kumar (Faculty of Market Research) for his
support and esteemed suggestions during the making of this project.
Finally I wish to express my sincere appreciation to my families for their constant
support and encouragement during completion of the project.

ISHAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY

 DECLARATION

I KIRTI KAURA, ENR No. 14020 have been guide of SURABHI SINGH, ENR
No.15060 project titled ”RTI in the opinion of management students”. I personally
verified more than 40% of the respondents and I have supervised the project. Incase it is
found that it is not an original work then the institute can take any disciplinary action
against me and the candidate.
Along with this declaration I am enclosing the list of respondents whom I
have verified.

Signature of the guide

Date:

2
 PREFACE

Market Research is indeed an ancient art. Its emergence is of relatively recent origin for
success of any business and within this relatively short period, it has joined a great deal
of importance and stature.

We have been given the topic “Student’s opinion on RTI act ”. We have tried to put
our best efforts by using it to complete this task on the basis of skill achieved during
studies at various places.

We have put our maximum effort to gain the accurate data. If any error or mistake is
found in collecting data kindly ignore.

3
 CONTENTS
.
LIST OF TABLES

LIST OF GRAPHS Page no.

SYNOPSIS

I Introduction to topic

II Review of literature

III Research Objective

IV Research Methodology
• Research Design
• Data Collection
• Sampling
• Scaling/Quantitative technique
V Analysis & Interpretation
Graphical & Table Analysis
Chi square analysis

VI Findings

VII Suggestions

VIII Conclusion

IX Limitations

X Annexture
4
 XI Bibliography

LIST OF TABLES

TABLE PARTICULARS PAGE

NO NO
1.1 Table showing usage of RTI 29
1.2 Table showing fully awareness about RTI 30
1.3 Table showing legal literacy about RTI among rural people is 31
very low
1.4 Table showing RTI helps in fighting corruption 32
1.5 Table showing private sector should be covered by RTI 33
1.6 Table showing RTI is a lengthy process 34
1.7 Table showing opinion regarding amendment in RTI 2005 35

1.8 Table showing NLSA (National Legal Services Authority) 36

role in RTI

1.9 Table showing government officials are serious to provide 37

information in RTI
1.10 Table showing second appeal be reduced from 90 days to 60 38
days
1.11 Table showing Jammu &Kashmir should be included in RTI 39
1.12 Table showing Sting Operations should come under the 40
preview of RTI Act
1.13 Table showing state information Commission is competent to 41
dispose off appeal in time
1.14 Table showing opinion about RTI helps in increasing jobs for 42
fresh MBA
1.15 Table showing future prospect of RTI 43

5
 LIST OF GRAPHS

GARPH PARTICULARS PAGE

NO NO
1.1 Graph showing usage of RTI 12
1.2 Graph showing fully awareness about RTI 13
1.3 Graph showing legal literacy about RTI among rural people is 14
very low.
1.4 Graph showing RTI helps in fighting corruption 15
1.5 Graph showing private sector should be covered by RTI 16
1.6 Graph showing RTI is a lengthy process 17
1.7 Graph showing opinion regarding amendment in RTI 2005 18
1.8 Graph showing NLSA (National Legal Services Authority) 19
role in RTI
1.9 Graph showing government officials are serious to provide 20
information in RTI
1.10 Graph showing second appeal be reduced from 90 days to 60 21
days
1.11 Graph showing Jammu& Kashmir should be included in RTI 22
1.12 Graph showing Sting Operations should come under the 23
preview of RTI Act
1.13 Graph showing 30 days should be reduced to 15 days 24
1.14 Graph showing opinion about RTI helps in increasing jobs for 25
fresh MBA
1.15 Graph showing the future prospect of RTI 26

6
 SYNOPSIS

Project Title RTI in the opinion of management students.

Objective To know MBA students opinion about RTI Act,

2005.
Researcher Surabhi singh (BM- 15060)

Research Guide KIRTI KAURA (BM-14020)

Project Duration 15 Days

Area of Research Delhi/ NCR.

Sample Size 50

Methodology Random Sampling

Sampling Tool Questionnaire

Submitted To Dr. D.K. Garg

(Chairman, IIMT, Greater Noida)

7
 INTRODUCTION TO TOPIC

The students are the main pillar of Indian structure. To make them more strong and very
well versed in different field books & journal play the important part. Journals contains
the deep knowledge about the related field .There are journals on various topic like
political, economical, management issue etc. Foreign published journal is very much in
indemand in these day. Students today not only prefers Indian author but they do like to
read the foreign author too. Language of the journal also matter a lot so now a days
journal are published in various language.Journals provide up to date information to the
readers.

“The popular journal for MBA students “ this topic is meant to understand the choice and
behavior of the MBA students regarding journals, they prefer most. Under this topic I
have to explore what student wants to read in the journal i.e about their area of interest,
preference and choice. This topic will help to understand the buying behavior of the
student for study material and will explore the latest demand of the study material.

8
 REVIEW OF LITERATURE

The commencement of the RTI regime four years back marked the
dawn of a new era. Different stakeholders have played an important
role in carrying forward the regime and have helped the government in
inculcating a culture of transparency and accountability in the working
of public authorities.

It has been observed that information seekers face problem in making

use of the Act and the officers of the public authorities face problems
in implementing the provisions of the Act in right earnest.

Guidelines were, therefore, issued for Information Seekers, Public

Authorities,1st Appellate Authorities and the Central Public Information
Officers some time back. Some developments have since taken place.

The right to information is implicitly guaranteed by the Constitution.

However, with a view to set out a practical regime for securing
information, the Indian Parliament enacted the Right to Information
Act, 2005 and thus gave a powerful tool to the citizens to get
information from the Government as a matter of right.

This law is very comprehensive and covers almost all matters of

governance and has the widest possible reach, being applicable to
Government at all levels- Union, State and Local as well as recipients
of government grants.

9
 RESEARCH OBJECTIVE

Objective

 To study about the opinion of management students on RTI

ACT,2005.

 To study the management student’s view regarding the

awareness of RTI.

 To study the management student’s perception regarding the

future of RTI.

 Management Student’s view regarding the role of RTI act in

fighting against corruption in the society.

10
 A) RESEARCH METHODOLOGY

Q) WHAT IS MARKETING RESEARCH?

Marketing research is the function which likes the consumers, customers &
public t the marketer through information which is used to identify & define
marketing opportunities & problems, generate, refine & evaluate marketing
action; monitor marketing performances & improve understanding of
marketing as a process.

Q) WHAT IS RESEARCH METHODOLOGY?

Several characteristics of modern business encourage the use of marketing

research by business. First, the suppliers of products and services need to be
informed about the final consumer in order to market their products and services
more effectively. Secondly, as a company grows and starts distributing its
products in number of different markets, the managers of the company find them
selves becoming more separated from the final consumers of their products.
Managers need information from their final consumers in order to satisfy the
consumers, managers need at least five such information topics, which are of
great interest from them. These five topics are:

TARGET MARKET

What is the target market of the products or services being offered by the
organization? How large is the target market how can it be described.

PRODUCT/SERVICES

11
 Regarding particular products and services how satisfied or dissatisfied is the
target market with what is currently available. What products and features and
benefits do these consumers desire?

PRICE

How much importance does the target market plays on the product in question?
What products are they willing to substitute for the product in question? What
price is charged for those substitutes?

DISTRIBUTION

What distributions the target market is most likely to use while purchasing the
product is in question? Will the channel be able to provide the service or support
needed for the product?

PROMOTION

Through what mediums (T.V., Newspaper, and Bill-boards etc.) should the
organization advertise? What kinds of promotions would have a favorable effect
on the target market? Business & other organizations are increasingly turning to
marketing research to obtain such information; they need for decision-making.

RESEARCH INSTRUMENT

STRUCTURED QUESTIONNAIRE
The questionnaire is a standardized form to record answers on the basis of set
questions. I had a questionnaire consisting of 15 questions.Each question had three to
four options as answers .The respondent had to choose one out of the rest and tick mark
it.
SAMPLE SIZE
According to the guidelines by the institute our research size was 50.
SAMPLE FRAME
Research Method is the process in which only a few units of population under study
are considered for analysis. The area in my consideration was Delhi and NCR. I targeted

12
MBA students. So I went to different colleges and shopping malls in Noida, Greator
noida.
The questionnaire was framed in such a way to get continue response & to achieve
flexibility by asking certain open ended questions. I had three days time to conduct the
marketing research hence the time constraint was also kept in mind.

B) RESEARCH DESIGN
Research design is the plan, structure and strategy of investigation conceived so as to
obtain answers to research question and to control variance.

Basically there are two type of research design as:

#EXPLORATORY RESEARCH:- It seeks to discover new

relationship. It is a preliminary phase & is essential.
In order to obtain a proper definition of problems at hand. The emphasis is
On the discovery of ideas & insight.

# CONCLUSIVE RESEARCH:- It provides information that helps

the executive so that he can make a decision. This study has done well
while attempting to arrive at a more clear description of an apparent
problem.

13
14
 C) DATA COLLECTION

THERE ARE TWO METHODS OF DATA COLLECTION:-

#QUESTIONNAIRE METHOD:- The greatest advantage of the

questionnaire method is its versatility. Almost every problem in marketing
research can be studied only by questioning. Questioning is usually faster and
cheaper than observation. As a result, less time is typically wasted in
questionnaire study.

1. Structured Non disguised questionnaire: Most

questionnaire studies made in marketing research are of this type.
A structured interviews of this type introduced gives more reliable
results. The purpose of the question is clear and thus undisguised.
It is simple to administer and easy to tabulate and analyse. This
questionnaire has also got the provision for alternative response
that helps in marketing the questions clear.

2. Non – Structured Non Disguised Questionnaire:

Unstructured and undisguised questionnaire is distinguished by
the fact that the purpose of study is clear but the questions
remain open-ended.

3. Non – Structured Disguised Questionnaire: Many

people are either unwilling or unable to give accurate response as
to their own attitudes and motivations. To overcome this,
disguised methods have been developed.

4. Structured – Distinguished Questionnaire: These are

the used in the marketing research. They emerge as an attempt to
secure the advantage of disguise in revealing the sub-conscious
and hidden .

15
# OBSERVATION METHODS:-

Observation study can broadly be classified in five bases;

1) Whether the observation is obstructive or unobtrusive.

2) Whether the observation is structured or unstructured.
3) Whether the factor of interest is direct or indirect.
4) Whether observation made by observers or by mechanical means.
5) Each of the classification has some impact on the quality of the
data collected.

D) SAMPLING

IT IS A SMALL REPRESENTATIVE OF UNIVERSE. According to a famous

statistician “YULE” the objective of sampling is to get maximum
information about the parent population with minimum efforts.

#SAMPLING PROCESS:-

• PROBABILITY SAMPLING METHOD:-

Probability sampling methods are those in which every item

in the universe has a known chance or probability of being chosen for
the sample.

• NON-PROBABILITY SAMPLING METHOD:-

This method does not provide all the items in the universe
with a known change of being included in the sample. The selection
process is at least partially subjective.

E) SCALING

16
The most important effect of the analysis required is in the scale of measurement that
must be used .

Broadly marketing research uses the four major types of scales:

1. NOMINAL SCALE

2. ORDINAL SCALE

3. INTERVAL SCALE

4. RATIO SCALE

1. NOMINAL SCALE:- It is one in which numbers are only used as labels,

and have no numerical sanctity. For example,if we want to categorise
male and female respondents, we could use a nominal scale.

2. ORDINAL SCALE-: These are ones which have a meaningful order to

them. A
marketing variable is ranks given to brands by respondents. These ranks are
not interchangeable, as nominal scale labels are.

3. INTERVAL SCALE:- An interval scale variable can be used to compute

the commonly used statistical measures such as the average ,standard
deviation and the correlation coefficient.

4.RATIO SCALE:- All airthmetic operations are possible on a ratio-scaled

variable . These include computation of geometric mean, harmonic mean
and al other statistics like the average,standard deviationa nd pearson
cooreletion and also the tests as the t-test and the f-test.

ANALYSIS

17
 GRAPHICAL INTERPRETATION

1. Are you aware about RTI?

a) yes ( 34%) b) no(56%)

c) Haven’t used(10%)

Most of the MBA students have not filled any case of RTI and some of them
have filled RTI once or twice in their career.The main reason behind it is the
literacy among the people ,which is very low.

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 17 34

B 28 56

C 5 10
TOTAL 50 100

18
2. Are you aware about RTI?
a) yes (46%) b) no(34%)

c) can’t say(20%)

Most of the students are aware of RTI during their study curriculum but
have little knowledge about RTI.

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 23 46

B 17 34

C 10 20

TOTAL 50 100

19
 3.Do you think legal literacy about RTI among rural people is very
low?
a) yes (72%) b) no(10%)

c) can’t say ( 18%)

In this regard students said that legal literacy abut RTI among rural
people is very low.They were telling that even in urban areas also
literacy is very low.

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 36 72

B 5 10

C 9 18
TOTAL 50 100

20
4. Do you think RTI helps in fighting corruption ?
a) yes (78%) b) no (6%) c) can’t say (16%)

Most of the students have the same opinion that it gives a transparency in
inspection of records or is providing informations.It helps in fighting
corruption .

OPTIONS NO. OF PERCENTAGE

RESPONDENT
S

A 39 78

B 3 6

C 8 16
TOTAL 50 100

21
5. Do you think that private sector should be covered under RTI Act?
a) yes (64%) b) no (8%) c) can’t say (28%)

Most of the students want that the private sector should come under the
purview of RTI.

22
6. Do you think RTI is a lengthy process?
a) yes (14%) b) no (34%) c) depend’s upon the
situation (52%)

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 32 64

B 4 8

C 14 28
TOTAL 50 100

23
The common view about this is it depends upon the situation.

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 7 14

B 17 34

C 26 52
TOTAL 50 100

7. Do you think any part of the RTI act 2005 needs some
amendment ?
a) yes (36%) b) no (10%)
c) can’t say(54%)

24
 Most of the student’s want that they can’t say about the act as they haven’t
read it fully.

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 18 36

B 5 10

C 27 54

TOTAL 50 100

25
 8. . Do you think NLSA(National Legal Services Authority)play an
important role in RTI?
a) yes (36%) b) No (12%) c) can’t
say(52%)

Most of the people are of the opinion that RTI act will grow in the near
future because it will help them to get the information that they were not
allowed to get earlier.

26
9.Do you think that Government officials are serious to
provide information in RTI?
a) yes(48%) b) No(30%) c)Can’t say (22%)

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 18 36

B 6 12

C 26 52
TOTAL 50 100

27
Many advocates shared their experience that the government officials are
not serious in providing information.

OPTIONS NO. OF PERCENTAGE

RESPONDENTS

A 24 48

B 15 30

C 11 22
TOTAL 50 100

28
 10. Should the second appeal be reduced from 90 days to 60 days?
a)yes(58%) b)no(16%)
c)can’t say(26%)

Mostly the students are saying that this duration is too long, it should be
reduced from 90 to 60 days.

29
 11. Do you think jammu&Kashmir should be included in RTI?
a) yes (74%) b)No(14%) c) Can’t
say(12%)

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 29 58

B 8 16

C 13 26
TOTAL 50 100

30
Many of them have Given their opinion in agreement that jammu &kashmir
should be included in RTI.

NO. OF
OPTIONS RESPONDENTS PERCENTAGE

A 37 74

B 7 14

C 6 12
TOTAL 50 100

31
 12.Do you think sting operations should come under the purview of
RTI Act?
a) yes (66%) b) No (18%) c) Can’t say
(16%)

Mostly of them have suggested that for transparency in the sting

operations, it should come under the purview of RTI.

32
 13.Do state information commission is competent to dispose off
appeal in time ?
a) yes (28%) b) No (52%) c)
Depends on the situation (20%)

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 33 66

B 9 18

C 8 16
TOTAL 50 100

33
 Some of the students are saying that state information commission
is not competent to dispose off appeal in time while some of them
said yes.

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 14 28

B 26 52
14.In
C 10 20 your
TOTAL 50 100
opinion,can RTI help in increasing jobs for fresh MBA?
a) yes (66%) b) no (18%)
c)can’t say(16%)

34
 Most of the students think that RTI helps MBA freshers to search and
get jobs .Hence it plays important role in increasing jobs for fresh MBA.

NO. OF
OPTIONS RESPONDENT PERCENTAGE
S

A 33 66

B 9 18

C 8 16
TOTAL 50 100

35
15. The future prospect of RTI is _______________?
a) Growth(92%) b) decline(2%) c) vanish(6%)

. Most of the people are of the opinion that RTI act will grow in the near
future because it will help them to get the information that they were not
allowed to get earlier.

36
 CHI-SQUARE ANALYSIS
ANALYSIS 1

Question A B C Row Total

1 17 28 5 50

2 23 17 10 50

3 36 5 9 50

4 39 3 8 50
NO. OF
5 OPTIONS
32 4
RESPONDENT 14 50
PERCENTAGE
S
6 7 17 26 50
A 46 92
7 18 5 27 50
B 1 2
8 18 6 26 50
C 3 6
9 TOTAL
24 1550 11 100 50

37
 10 29 8 13 50

11 37 7 6 50

12 33 9 8 50

13 14 26 10 50

14 33 9 8 50

15 46 1 3 50

406 160 184 750

Table showing opinion of Respondents

38
 O E O-E ( O – E )2 ( O-E)2/E

1 17 27.06 -10.06 101.20 3.73

2 23 27.06 -4.06 16.48 0.60
3 36 27.06 8.94 79.92 2.95
4 39 27.06 11.94 142.56 5.26
5 32 27.06 4.94 24.40 0.90
6 7 27.06 -20.06 402.40 14.87
7 18 27.06 -9.06 82.08 3.03
8 18 27.06 -9.06 82.08 3.03
9 24 27.06 -3.06 9.36 0.34
10 29 27.06 1.94 3.76 0.13
11 37 27.06 9.94 98.80 3.65
12 33 27.06 5.94 35.28 1.30
13 14 27.06 -13.06 170.56 6.30
14 33 27.06 5.94 35.28 1.30
15 46 27.06 18.94 358.72 13.25
16 28 10.66 17.34 300.67 28.20
17 17 10.66 6.34 40.19 3.77
18 5 10.66 -5.66 32.03 3.00
19 3 10.66 -7.66 58.67 5.50
20 4 10.66 -6.66 44.35 4.16
21 17 10.66 6.34 40.19 3.77
22 5 10.66 -5.66 32.03 3.00
39
23 6 10.66 -4.66 21.71 2.03
24 15 10.66 4.34 18.83 1.76
Degree of Freedom = ( row – 1) * ( column – 1 )
= ( 15– 1) * (3 – 1)
= 14 * 2
= 28

The Chi-square value for 28 degree of freedom at 5% level of

significance is 218.52.

FINDINGS
A man keeps learning throughout his life. Learning starts with a direction which is given
by a teacher. For me the direction was given by my respected chairman Dr. D.K. Garg.
This project gave me an opportunity to interact with the outside world.I came across
students of different colleges because my respondent’s criteria was MBA students.Some
had deep knowledge about RTI .Some had even handled case of RTI against various
government departments. While conducting the survey I realized that some students were
not at all interested in filling the questionnaire because they were too much busy in their
work and they were thinking that it would be wasting of their time.During the time when
I was conducting the survey, I was addressing everybody as either “Sir” or “madam”
irrespective of their age and profession.
All over, the time I spent in getting the questionnaires filled was really
enjoyable.I got to meet different people. After conducting the survey I now emerge as
more confident individuals who can face the outside world and accept the challenges
that the future has in store for me. The Marketing Research Project was a great
experience in itself. Going outside of the classroom and conducting a survey was not
only a different experience but boosted my confidence as well. Meeting different sorts of
people and convincing them to fill up the questionnaire was a tough job. But I tried my
level best to conduct the survey and learnt a lot in the process. Most of the students were
of the view that it is going to help the society.
I met one person who first went away by seeing the list of questions in my hand but after
some time he realized and came back to fill my my questionnaire.
One person asked me if he would get anything in return for filling the questionnaire.
But overall most of the people I met were very cooperative.Most of the people wanted to
talk even after the questionnaire had been filled; they wanted to know why I was
conducting the survey, where I was originally from etc.

40
At last I want to say that it was really adventures for me to do such type of MARKET
RESEARCH. I learnt lots of things like as How to convince peoples, finding
opportunities in the market, Tact’s of Marketing etc. I really enjoyed.

SUGGESTIONS

1. As 60% students think that the both the girl and boys are conscious towards the
branded clothes.

2. In this project we got to know that 43% students from the television now days.

3. By this projects we got know that Indian economy is increasing day by day , the
most effective rolled play by the middle class people they use to go for shopping
in the malls.

4. In present time students most favorite brands is Levi’s Strauss which having the
31%.

5. 43% students wear the branded clothes for the comfort only.

6. As 70% students use to wear the clothes according to the social and cultural
factor. It means that student follow the Indian traditions now days as their fashion
trends.

41
 CONCLUSION

Right To Information Act 2005 is the newest law for the society. Every law has to go
through some types of amendment according time to time. But as RTI is newly launched
so it is very much updated, still the application of this act remain inside the boundary of
the city people.From our research we saw that the awareness of RTI among rural people
is very low.

And not only that the government officials are also very much careless to provide the
information.Some of the advocates also told that there must be a decrease in the charges
of inspection of records. The current charges for the inspection are Rs.10 per hr. It may
be unaffordable for the poor people.

Although the appealing procedure at Central Information Commission (CIC) is not very
complicated but still RTI is a lengthy process.With a growth in the future RTI helps to
fight with Corruption but still there is an opportunity of improvement.

42
 .

LIMITATIONS

1. As the project involved the marketing research using questionnaires, views

expressed by the MBA students are confined to elements of questionnaire. But I tried to

get more information through general question so that I could reach at the clear picture of

the situation.

2. Between the respondent and interviewer, due to differing perceptions,

communication errors in the form of miscomprehension, selective perception creeps in.

In this case, errors were unavoidable and thus might have added to slight inaccuracy in

my results.

3. When the respondent were interviewed regarding their feedback, it is

quite possible that the personal biases of people might have crept in.

4. All people are not alike. Thus the results may not hold true for every

individual.

5. In some instances respondents may not have revealed the truth.

43
EXECUTIVE SUMMARY(2009)

Topic—RTI IN THE OPINION OF MANAGEMENT

STUDENTS

Researcher — SURABHI SINGH (BM-15060)

1. Have you ever used RTI?

a) yes (93.33%) b) No(5.33%) c)Haven’t used(1.33%)

2. Are you fully aware about RTI?

a) yes(46%) b) No(34%) c) can’t say (20%)

3. Do you think that legal literacy about RTI among

rural people is very low?
a) yes(72%) b) No(10%) c) can’t say(18%)

4. Do you think RTI helps in fighting Corruption?

a) yes(78%) b) No(6%) c) can’t say(16%)

44
 5. DO you think that private sector should be covered
by RTI?
a) yes(64%) b) No(8%) c) can’t say(28%)

6. DO you think that RTI is a lengthy process?

a) Yes(14%) b) No(34%) c) Depend on the
situation(52%)

7.Do you think any part of the RTI ACT 2005 needs some
amendment?
a) yes(36%) b) No(10%) c) can’t say(54%)

8. Do you think NLSA (National Legal Services Authority)

should play a role in RTI?
a) yes(36%) b) No(12%) c) can’t say(52%)

9. Do you think that Government officials are serious to

provide information in RTI Act?
a) yes(48%) b) No(30%) c) can’t say(22%)

10.Should the second appeal be reduced from 90 days to

60 days?
a) yes(58%) b) No(16%) c) Can’t say(26%)

11.Do you think jammu&Kashmir should be included in RTI?

a) yes(74%) b) No(14%) c) can’t say(12%)

12.Do you think that Sting Operations should come under

the preview of RTI Act?
a) yes(66%) b) No(18%) c) can’t say(16%)

13.Do state information Commission is competent to

45
 dispose off appeal in time?
a) yes(28%) b) No(52%) c) Can’t say(20%)

14.In your opinion,can RTI help in increasing jobs for

fresh MBA?
a) yes(66%) b) No(18%) c) can’t say(16%)

15. The future prospect of RTI is ___________

a) Growth(92%) b)decline(2%) c) vanish(6%)

BIBLIOGRAPHY

• MARKETING MANAGEMENT PHILIP KOTLER

• MODERN MARKETING MANAGEMENT MN MISHRA

• MARKETING RESEARCH HARPER AND BOYD

• RTI GUIDE –
SHANTANU

46
 - CONSUL
SECRETARY
DEPARTMENT OF PERSONNAL ,PUBLIC
GRIEVANCES & PENSION.

47