Beruflich Dokumente
Kultur Dokumente
Marc Fetscherin
holds two master’s degrees, one from HEC Lausanne, Switzerland and the other from the London School of Economics
(LSE), UK. He received his PhD degree from the University of Bern. Currently, he is an assistant professor at the
Crummer Graduate School of Business (Rollins College) as well as a visiting scholar and Asia fellow at the Harvard
Kennedy School. He is the author of multiple articles and book chapters.
Mark F. Toncar
received his PhD degree from the Kent State University. He is a professor in the Marketing Department at Youngstown
State University. His research has appeared in the Journal of Advertising, International Journal of Advertising, Journal of Marketing
Theory and Practice, Journal of Communication Management and Journal of International Consumer Marketing, among others.
ABSTRACT The concept of consumer-based brand equity has been discussed extensively
in the literature and there are a wide variety of both quantitative and qualitative measures
used to assess it. For the most part, previous research has studied the way brand and
product attributes are perceived in a consumer’s mind and the empirical data used in
most studies is based on self-reported survey data. In this research, objective data from
the largest German Automobile Association, including actual prices, objective quality
ratings of product attributes and market share of brands, are used to estimate their
effect on the actual price set by the manufacturer and paid by consumers for those
automobiles in Germany. By conducting multiple hedonic regressions, we are able to
explain the actual price of a car on the basis of its product attributes, brand and
the market share of that brand. Our results show that five out of the eight product
attribute categories used in this research (chassis, interior, comfort, engine and safety)
influence the price paid by consumers. In addition, when brand dummy variables are
added to the model, the explanatory power of the proposed model increases. The article
also shows that product variety is positively related and market share negatively related
to the price. Therefore, this article provides an important contribution to existing
literature on modelling and measuring the effect of product-related attributes, market
share and especially brand equity on price. Further, it provides important managerial
insight, as it shows how different product attributes are valued by consumers. In addition,
the proposed model can be used by automotive manufacturers to approximate the
price of existing and new automobiles.
Correspondence:
Marc Fetscherin
Journal of Brand Management (2009) 17, 134–145. doi:10.1057/bm.2008.31;
Rollins College, Crummer published online 17 October 2008
Graduate School of Business,
International Business Department,
1000 Holt Avenue, Winter Park, Keywords: international marketing; branding; brand equity; automotive industry;
FL 32789, USA
E-mail: mfetscherin@rollins.edu hedonic regression
www.palgrave-journals.com/bm/
Valuating brand equity
© 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145 135
Fetscherin and Toncar
136 © 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145
Valuating brand equity
parameter xi苸X where X represents the pxi = ∑ (vyj × wyj ) +exi − sxi + rxi
total number of products of one brand (m), j =1
© 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145 137
Fetscherin and Toncar
While the Fishbein Model17 suggests that importance weights in our analysis. This
consumer perceptions of the product attributes decision was made for two reasons. First,
of a brand determine their perceptions about the unavailability of objective measures of
the brand itself and ultimately the price, relative importance would make it neces-
our model uses a more direct approach by sary to rely on subjective evaluations,
taking into account the actual price as the rendering our evaluation, at best, suspect.
dependent variable, instead of consumer Second, given that the objective of this
perception or expressed willingness to pay research is the development of a generalis-
used by previous studies. able model of measuring brand equity by
Based upon the previous discussion and using actual prices rather than consumers’
using the general equation above as a model perceptions or their willingness to pay, it
for our investigation, the following hypoth- is prudent to begin with a simplified version
eses can be stated and are tested in this of the model that can be developed further
article. in the future.
138 © 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145
Valuating brand equity
States, Germany and Japan. The three has been omitted as information on specific
countries that were chosen represent three manufacturers and models remains scarce
of the top five auto-producing nations and and only a very limited number of cars have
together account for almost 50 per cent of been assessed by ADAC so far. A total of
global auto production.20 China, which 79 car models representing 13 different car
currently is third in vehicle production,21,22 brands from the three countries are included
© 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145 139
Fetscherin and Toncar
in this study. For each model, we have Table 1: Categories of product attribute
taken the most recent ADAC report, which Chassis/trunk (CHA) [6] Driving characteristics (DRI)
is, in most cases, depending on the intro- [4]
duction date of that model in Germany, Assembly Stability
Overlook ability Corner handling
from 2006 and 2007. Getting in and out of car Handling
Trunk – volume Steering
Variable definition Trunk – accessibility Safety (SAF) [4]
Manufacturers suggested retail price (MSRP) Trunk – variability Braking
Interior (INT) [4] Composure
serves as the dependent variable and as a Way you use it Restraint systems
proxy for the transaction price of each car. Spacious – front Kids
Prior studies have also used the MSRP.4 Spacious – back Environment (ENV) [2]
Interior – variability MPG
This is especially suitable because each Comfort (COM) [4] Pollutants
manufacturer lists its products, including Suspension Economics (ECO) [5]
MSRP and product attributes, according to Seats Upkeep costs
Interior noise Garage/tire costs
the ADAC rating. All data were gathered Climate control How it keeps value
for the base model for each car in order to Engine/drive train (ENG) [4] Costs of add-ons
make the most appropriate comparisons. Performance Fixed costs
Product-specific attributes. We model How smooth it runs
Transmission/shifting
MSRP as a function of various product Gearing
attributes, dummy brand variable and
market share. For the product-related
attributes, we use the eight broad product to have a greater choice of products. We
categories (that is chassis/trunk, interior, use the number of models provided by each
comfort, engine, driving characteristics, brand in the sedan category as a measure
safety, environment and economics) from of product variety.
the official ADAC rating. The following
table summarises the eight product catego- Hedonic regression model
ries and underlying 33 measurement items Our basic approach is to test the relation-
(Table 1). ship between price and the various product
Market share (MKS). This variable is the attributes, market share, product variety
natural logarithm of the most recent avail- and brand equity. Hedonic regression
able market share of each brand in 2006 in assumes that prices are a function of the
Germany. We included the market share imputed prices customers assign to the
(Ln MKS) as a variable for several reasons. attributes of a product.23–26 Consistent with
As the ADAC ratings are from a German hedonic pricing literature24 and other
automobile club, they include the market studies estimating brand equity using
share from Germany. The Federal Motor hedonic regression,4 we regress the price of
Transport Authority (Kraftfahrt–Bunde- each car against the ADAC ratings of the
samt) provides official data on the number eight tangible product attribute categories,
of cars per brand registered. Although we official market share data and a dummy
are focusing on the sedan category, the variable for each brand. We use a semi-log
market share data are reported for all types model for two reasons. First, a logarithmic
of cars per brand. The results of our market transformation provides the best functional
share analysis should therefore be inter- form and second, price differences associ-
preted with caution. ated with product- and brand-level varia-
Number of models (MOD). As mentioned bles are believed to be best represented
above, customers might pay more in order as percentage differences rather than as
140 © 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145
Valuating brand equity
Brand No. MSRP CHA INT COM ENG DRI SAF ENV ECO Average
Audi 5 47,100 3.0 3.2 3.7 4.0 4.0 3.4 3.0 2.1 3.32
BMW 11 55,300 2.8 3.1 3.8 4.1 4.2 3.5 3.0 1.9 3.31
Chevrolet 6 19,100 2.6 2.9 2.8 2.9 2.1 1.8 3.0 2.6 2.57
Chrysler 5 32,500 2.4 2.8 2.9 3.5 2.8 2.3 2.2 2.5 2.69
Ford 8 21,900 3.2 3.4 3.0 3.5 3.5 3.3 3.3 2.3 3.19
Honda 5 30,600 2.8 2.9 3.1 3.4 3.2 3.0 3.3 2.2 3.02
Mazda 7 22,300 2.8 3.0 3.1 3.6 3.5 2.9 3.2 2.5 3.08
Nissan 2 16,300 2.8 2.9 2.6 3.0 3.2 3.3 2.9 0.8 2.71
Seat 3 22,300 2.8 3.4 3.3 3.9 3.7 3.4 2.8 1.9 3.18
Skoda 3 18,700 3.2 3.1 3.1 3.2 3.6 3.1 3.3 3.6 3.25
Suzuki 4 17,300 2.7 2.9 2.7 2.7 2.6 2.5 2.6 2.8 2.67
Toyota 11 19,800 2.9 3.1 2.9 3.3 3.3 3.0 3.2 2.4 3.02
VW 9 24,300 3.0 3.5 3.3 3.6 3.8 3.5 3.0 2.2 3.26
Total/average 79 28,700 2.9 3.1 3.2 3.5 3.4 3.0 3.0 2.3 —
© 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145 141
Fetscherin and Toncar
142 © 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145
Valuating brand equity
the eight product categories (chassis, inte- Hypothesis 4 is partially supported. The
rior, comfort, engine and safety) have sig- beta coefficient for product variety is posi-
nificant beta coefficients. With the exception tive and significant, but only in the
of one (interior), all have positive beta coef- unweighted least-squares regression. This
ficients, lending support to Hypothesis 1. result still indicates that the greater the
In addition, the coefficients vary substan- number of models provided by a brand, the
tially in values. And although previous higher the price. This result is also con-
studies have found negative beta coeffi- sistent with previous research.19,28
cients for product attributes,4 further
research is needed to understand why there DISCUSSION
is a negative relationship between interior The purpose of this article was to develop
quality and the final price. a generalised model for measuring and
Hypothesis 2 is supported. Not only did valuating product-related attributes and
the overall adjusted R2 increase with the specifically brand equity. The proposed
introduction of the dummy brand variables, model explains a large percentage of the
but also, more importantly, some of the variance of the price set by manufacturers
brand equity coefficients are significant and and paid by consumers of various brands of
positive. Unfortunately, only four out of sedan car models in Germany. In addition,
the 13 brands had a significant brand equity we demonstrate that the different inde-
coefficient. Nevertheless, this provides pendent variables used in this analysis appear
some initial signs that brand equity can be to have significant effects on the prices. The
modelled and measured empirically and regression models suggest not only which
that it influences positively and directly the variables influence the price, but also the
price of the brand. It should also be noted relative extent to which each variable exerts
that brand equity has different values influence. We also show that brand equity
depending on the various car manufac- itself can be modelled as an independent
turers. Interestingly, we also find some evi- variable and significantly influences the
dence of a possible country-of-origin effect. price of cars for certain brands. Hence, this
By taking the significant brand equity coef- article provides an important contribution
ficient and calculating the average of the to the existing literature on measuring and
two regressions with the brand dummy modelling brand equity,2,6,12,29 as it uses
coefficients, we get a value of 0.14 for actual prices for valuating brand equity
Honda, 0.17 for Suzuki, 0.44 for Chevrolet rather than perceived price or perceived
and 0.45 for Chrysler. These results show value. Moreover, it shows that the quality
that there is very little difference between of the various product attributes, product
car manufacturers from the same country variety and market share also influence the
(that is Honda and Suzuki; Chevrolet and price set by the manufacturers.
Chrysler) but a large difference between car This research has both theoretical and
manufacturers from different countries (that practical implications. From a practical
is Japanese car versus American car). Future standpoint, our results suggest that specific
research should investigate this further. tactics can be identified and utilised to
Hypothesis 3 is supported. In both the enhance the price or brand equity of a
weighted and unweighted regression product, in this case a sedan automobile.
models, the market share beta coefficient is Based upon the results of our hypothesis
both negative and significant. These results tests, those product attributes that are the
are consistent with the findings from Ran- most strongly related to price can be mod-
dall et al,4 among others. ified and/or enhanced to increase the value
© 2009 Palgrave Macmillan 1350-23IX Brand Management Vol. 17, 2, 134–145 143
Fetscherin and Toncar
of the brand and allow manufacturers to equity, market share and the relationship to
command higher prices in order to max- price. Third, some car brands might have
imise profit. Similarly, understanding the offered cars with product attributes that are
relationship between market share, product both valuable to consumers and not cap-
variety and price may give decision makers tured by the German Automobile Associa-
new opportunities and avenues to increase tion ratings, and hence not captured by our
the perception of the value of their brands hedonic regression model. Identifying and
and thereby influence consumers’ willing- including these attributes may further
ness to pay for the brand. In addition, our enhance the explanatory and predictive
results suggest that the more models a car power of our model. Fourth, we did not
brand has, the higher the car manufacturer consider admittedly important issues such
can price its products. And with regard to as the competitive strategy and the tactical
market share, there is a negative and sig- pricing strategies, both of which influence
nificant relationship between market share the price set by car manufacturers. More-
and price. over, it might be that there is a systematic
The generalised model proposed in this manufacturing cost bias that lowers produc-
article is prescriptive in nature and can be tion volume (and hence market share),
used to identify which product attributes as leading to higher costs that are reflected in
well as other variables contribute the most higher prices. True cost data are not, how-
and the least to the price, thereby sug- ever, available for the brands in our data
gesting where product, pricing or promo- set and we are therefore unable to consider
tion adjustments can be used to enhance cost-driven pricing decisions in the regres-
strengths and address weaknesses of a car sion models.
brand. Although it is beyond the scope of
this article, we offer some possible evidence
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