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Treasury
Management
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2010
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
- a Major Operation
Publishing manager: Mia Leaning
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Art and design: Tim Parker
Given that a treas- to make the business case for a new parkerinc@mac.com
ury management system and how to choose the right Client relationship director:
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system (TMS) is TMS for your company, and follow- adelab@gtnews.com
considered to be the ing the debate as to whether to build Business development manager:
heart of a corporate in-house or buy off-the-shelf. Last, the Katharine Christian
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treasury, replacing it guide includes a functionality matrix,
gtnews, an Association for Financial
is akin to the busi- which describes the systems on offer Professionals®’ company headquartered
ness undergoing from TMS vendors. in London, is the leading global
knowledge resource for over 55,000
open heart surgery. The risks involved
As with any major surgical operation, treasury, finance, payments and
are huge, added to the fact that many cash management professionals.
going into the procedure well-pre- Online, gtnews is updated weekly and
treasurers do not have much experi-
pared, well-informed and confident in provides subscribers access to an
ence conducting such a major opera- archive of almost 3,000 global treasury
the outcome means that you have a articles in addition to special reports,
tion.
much better chance to coming out the commentaries, surveys, polls, news,
ratings updates and whitepapers.
This buyer’s guide is an attempt to other side a stronger, faster and more Access to gtnews.com is free of charge
help treasurers pinpoint what they efficient treasury organisation. to those who register, and we never
sell names or e-mail addresses, so our
need to know, examining what new
Joy Macknight, readers’ privacy is assured.
functionality is available, outlining how
editor, a buyer’s guide to TMS
CONTENTS
TMS Functionality: Risk, SWIFT and SaaS As treasurers lean harder on their
13 treasury management systems (TMS) to provide an accurate, global view of their
business, what new functionality is available?
Making the Business Case for a New TMS ‘Expense management’ and
17 ‘corporate streamlining’ are two phrases that have stalked the corridors of treasury
departments since the credit crisis hit. How can treasurers make the business case
for a new TMS?
Choosing the Right TMS With the vast array of TMS on the market, how should
11 treasurers go about choosing one? What are the most important considerations and
how they can be weighed against the all-important bottom line?
Expert Opinion Six corporate treasurers offer their know-how in choosing a TMS,
14 describing the process that they went through, including any hiccups, and also give
some advice to others embarking on the same journey.
To Build or to Buy? Why are some corporate treasuries turning their backs on off-
16 the-shelf treasury TMS and looking to build their own in-house?
TMS Functionality:
Risk, SWIFT and SaaS
Today, treasurers are leaning harder on their treasury
management systems (TMS) to provide an accurate, global view
of their business. Joy Macknight explores the new functionality
on offer, in a quest for the all-singing, all-dancing TMS.
T
he uncertainty in the global financial was quite diverse and included straight-
markets has caused corporate through processing (STP) and process
treasurers many headaches, management, different aspects of risk
particularly regarding credit availability, management, such as scenario analysis and
monitoring and managing counterparty risk, VaR [value-at-risk], SOX [Sarbanes-Oxley]
and incoming regulations that might affect compliance, and new accounting regulations
banking, tax and accounting. such as FAS 133, FAS 157 and IAS 39.
Corporate treasurers are increasingly kept The reaction to the crisis provoked quite a
awake at night worrying about a lack of cash dramatic change, with the emphasis shifting
visibility and accurate cash flow forecasting. to functionality supporting the new priorities
Limited control and transparency makes it of enterprise-wide cash and counterparty
difficult for treasurers to view their global cash exposure visibility, which are, arguably, a shift
position and optimise working capital across back to basics.
all their banking relationships. They need to “This new focus has encouraged higher
get meaningful and timely information across a levels of treasury connectivity with banks and
multitude of systems. internal remote business units, for example
Kevin Grant, chief executive officer (CEO) via SWIFT and corporate intranets, to ensure
at IT2, says that recent treasury trends can that complete and up-to-date information
be broken down into pre- and post-global is collected from around and beyond the
W
financial crisis. “Before the crisis, the focus corporate enterprise,” he adds.
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IMPROVED FUNCTIONALITY
Three areas of new functionality that has
made an impact in the past few years
include:
the fact that the treasury function is at Nasarius, a cash and treasury
Business intelligence, risk and needing to holistically manage exposure management consultancy in the Nordic
reporting capabilities across the broader business than region, SWIFT is now becoming a
Alongside a general back-to-basics just treasury. We see treasury’s remit standard way of integrating to banks not
approach, there is a re-emergence of expanding and it comes down to having just for corporate TMS but all payment
concerns about risk management and very solid information around the total systems. This point hits on the second
the ability to identify and control those business, not just what historically might reason why corporates are changing
risks. As a direct result of the economic have passed through treasury.” their bank connectivity - to improve the
climate, greater pressure has been put visibility of their cash across all their
on corporates to embrace the treasury’s SWIFT connectivity banks.
role in risk at a business level. Up-to- The crisis brought counterparty risk, That enhanced level of connectivity
date information is now required on in terms of banking partners, to the allows treasury to be able to provide
demand. fore and therefore the opening up of an ‘as real-time as possible’ view on
Bramwell says: “There is a more SWIFT to corporates has to some extent exactly where its cash lies within the
consolidated focus on being able to relieved the reliance on bank proprietary business. “I suffered through that in
identify where risks lie and treasury connectivity. Corporates can now join my previous life in corporate treasury,”
is using technology to automate the SWIFT directly through a Member says SunGard’s Bramwell, “where I
process of highlighting and identifying Administered Closed User Group just didn’t have access to those kind of
the risk. The platforms are there to (MA-CUG), Standardised Corporate balances, despite having subsidiaries
identify exposures, whether that’s cash, Environment (SCORE) or Alliance Lite, reporting cash balances and local debt.
FX [foreign exchange], interest rate risk or outsource their connectivity to a The moment you find out that that level
or credit risk.” SWIFT service bureau. Corporates want of reporting is inaccurate is when there’s
Wheeler believes that the industry to become more bank independent/ a disaster.” He believes that SWIFT has
is beginning to find ways to get closer agnostic and gain the ability to switch been part of an improvement in visibility
to the overall risk cycle of a business: banks more easily. and accuracy.
“TMS vendors are beginning to embrace According to Joergen Jensen, director SunGard is exploring the idea of
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
ON THE CUSP -
EMERGING FUNCTIONALITY
eBAM and personal digital signatures
SWIFT has been developing electronic
bank account management (eBAM)
and, hand in hand, personal digital
signatures or SWIFT Secure Signature
Key (3SKey), which enables eBAM.
eBAM is a way for corporates to take
control of their bank accounts and
know who their signatories are, where
they are, etc, effectively having all
the mandates under central control.
SWIFT has been working with banks
and corporates in pilot programmes
and launched eBAM in April, while it
plans to launch 3SKey in October.
Commodity hedging
Commodities are something that an
increasing number of corporates want
to hedge and are therefore asking
their TMS supplier to deliver this
functionality. Nasarius’ Jensen says:
“This is something where maybe five
years ago treasurers were content
- either they did not do commodity
hedging or they were trying to manage
a bank aggregation portal, where it Wallstreet’s Wheeler explains: it in Excel or with workarounds in their
uses SWIFT connections to provide a “Because there’s been significant treasury system using FX instruments.
global view of a firm’s cash, beyond retraction of investments around But this was not a good solution
just what sits inside the treasury internal IT focus in treasury, treasurers because of its limited functionality,
application. “Many companies want have been left a lot more to their own particularly with regards to reporting.”
their subsidiaries to be to able to devices to manage IT - some have Due to new environmental
remotely check their balances, search even become IT specialists, certainly in There is a legislation, many corporate now
for outstanding transactions, etc, but the mid-tier. Therefore, many are keen desperate want to trade CO2 emissions. “More
wouldn’t necessarily want to give them to lean on the vendors to begin to take need for companies suddenly want to be able
access to a treasury application,” says that burden away from them.” automation to trade emissions and are asking for
Bramwell. “Therefore an aggregation Wheeler believes that the SaaS tools to support within the system, particularly
portal is something that can be offering has matured so much in if they want to do hedge accounting,”
manage the
useful. It’s outside the core treasury the crisis period that it is no longer says Jensen. “I think the systems
application and can be deployed as a a fad - it has become the norm.
redundant providers are now adding more
service in the cloud that’s hosted and “Treasury won’t subside back to manual functionality to commodities on the
managed by SunGard, for example, installed solutions,” he says. “Clients processes instrument side and also in terms
and used by corporates as and when are saying that they are going to adopt of handling the hedge accounting
they need it.” this approach even more now that their functionality, which is quite complex.”
budgets are opening out. They are
Delivering via SaaS or cloud beginning to look to the future.” AREAS OF IMPROVEMENT
Bramwell touched on the latest trend Many look to SaaS solutions as a Cash flow forecasting
in terms of technology: software-as- quick way to deploy solutions to gain One area where treasurers are calling
a-service (SaaS) or cloud technology, greater control. Martin Bellin, general out for help is the whole world of cash
where the TMS is hosted by the manager of BELLIN, a web-based forecasting. Zanders consultant, Mark
vendor, effectively outsourcing the integrated treasury management Taylor, explains that it is so difficult to
technology and maintenance. platform used by Virgin Atlantic and do because it is still heavily dependent
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
Making the
Business Case
for a New TMS
‘Expense management’ and ‘corporate streamlining’ are two phrases that have stalked the corridors
of treasury departments around the world since the credit crisis hit. Against this backdrop,
Ben Poole examines how treasurers can make the business case for a new TMS.
hile the recent financial expensive as a treasury management the various foreign exchange (FX)
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plugging in a TMS and finding that model the effects of cash flows and
all your treasury worries are over. guide risk management decisions. A
Quite often, the implementation treasury that relies on spreadsheets
of a new TMS goes hand-in-hand will have no way of finding out its
with a restructuring of the treasury real-time cash positions, and indeed
function along more centralised this is also not always an option with
lines as treasurers follow an ongoing enterprise resource planning (ERP)
quest for efficiency. If you want to systems.
streamline the way that you process Take counterparty risk as an
your A/P and A/R, the chances example. Before the credit crisis, it is
are that a centralised approach to fair to say that, for many companies,
treasury management is the best the scope of their counterparty risk
way to achieve this and then gain measurement began and ended with
the benefits of cash visibility already the ups and downs of their derivative
mentioned. A centralised approach, portfolio against counterparties. Today,
together with a TMS, helps strip out corporates are looking to add their
the ‘dead wood’ from many processes, balance position, credit facilities and
and instead puts the focus on a bank exposure to this mix, highlighting
treasury management structure that how just one risk has escalated post-
receives automated updates from the credit crisis. In this area, a TMS can
various business units and banking assist the treasurer by allowing them
relationships, rather than trying to easily to set the risk parameters in line
collect disparate data on myriad with their counterparty risk policy, as
spreadsheets. In turn, the enhanced well as producing customised reports
quality of data will benefit overall cash to that effect.
and liquidity management, while As is clear from the first two
merger and acquisition (M&A)-related topics in this article, visibility over
integration will be simplified against a corporate’s cash position and the
this backdrop. management of financial risk are
Senior management, including intrinsically linked. The constantly
those as high as board level, have shifting sands of a corporate’s cash
been particularly keen on timely and position across the organisation need
accurate cash and liquidity information to tracked accurately and in real time
since the credit crisis first struck. in order for a treasury department
These parts of the business have since to maximise the company’s
been educating themselves on every liquidity and ensure best practice
nuance of liquidity management, in risk mitigation. Today, TMS offer
corporate financial compliance issues enhanced functionality in areas such
and banking relationships, and require as bank account administration
real-time information on these topics and treasury reporting, in addition
at a moment’s notice. Companies that to corporate connectivity to SWIFT,
were operating largely decentralised as a way successfully managing
organisational structures, especially if these two large challenges. This
the majority of treasury work was being is not something that a treasury
conducted manually on spreadsheets, operating largely on spreadsheets
will have been particularly hard- will be able to get a handle on.
pressed to provide the relevant While spreadsheets can be a cheap
information quickly and accurately. By and available short-term solution,
contrast, a centrally-managed treasury these corporates will be potentially
with a TMS is ideally positioned to missing crucial risk exposures and
provide this information. losing money through poor cash
management. The business case for
RISE OF RISK MANAGEMENT a TMS here is clear.
The variety and depth of risks that
treasurers have to manage today is far MAXIMISING BANKING
in excess of that which existed before RELATIONSHIPS you’d track a package on a courier’s
the credit crisis. Large corporates can TMS can help corporates to integrate website. It can also help in better
find that they don’t have an overall with financial services providers’ managing the fees and aggressively
view of risk, which can lead to risks systems, enabling them to have real- managing compensation.
being missed or mismanaged. A good time access to data from banks. For The possibility of integrating
TMS will provide a wide range of example, banks have invested in electronic bank account management
functionality to help treasures measure up-to-the-minute balance reporting (eBAM) with a TMS is intriguing at this
and manage financial risk. In addition capabilities that a TMS can give you point. This is surely the next logical
to providing monitoring capabilities for access to. In the payment hub space, step for both of these two products,
limits, TMS can also provide scenarios payments and cash movements can enabling a treasurer to centrally
analysis and modelling capabilities to be tracked through the TMS, just as manage cash flows and risk across
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
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www.AFPonline.org/CTP
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
Choosing the
Right TMS
C
hoosing a treasury
management system (TMS) With the vast array of treasury management systems
is a rare occurrence for most
treasurers - and one that they (TMS) on the market, how should treasurers go
consequently have little experience
with. It is also a process that affects
about choosing one? Anne Petrie investigates
numerous business units, from IT
to accounting, and whose accuracy
the most important considerations and
has important ramifications for the how they can be weighed against
regulatory compliance of the business.
Defining a business’ needs carefully the all-important bottom line.
before choosing a TMS reduces the
risk of dissatisfaction, and planning out
the project in detail will help ensure
that it is implemented on time and
on budget. Treasurers should also
consider whether to bring in third party
assistance or have the TMS hosted
externally.
DEFINING THE
ROLE OF THE TMS
The first step in choosing a TMS is to
define the needs of the business, in
order to communicate these clearly
to TMS vendors. Jeffrey Wallace,
managing partner at Greenwich
Treasury Advisors, says that the lack of
an initial list of specifications will cause
problems later. “Treasurers sometimes
believe they just need to push a button
and the system will work exactly as
they expect, which, of course, is the
complete opposite of what really
happens,” he explains.
Determining the expectations of the
executive board, particularly in areas
such as reporting, is vital, as is ensuring
that these are clearly articulated to the
treasurer. “Particularly in the last two
or three years, boards have expected
answers to questions on counterparty
exposure and the treasurer hasn’t
always been able to give an answer
straight away,” says Mark Lewis,
director, corporate treasury at Wall
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
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Street Systems. “The board tends to over their data in an attempt to reduce existing treasury processes), or whether
be surprised by this, but the reporting the possibility of it being hacked they want a customisable system
process doesn’t allow the treasurer to outweigh the possible challenges tailored to their specific requirements.
do that. If they want that level of visibility of integrating a new TMS into their Taylor equates the customisation
of global risk and cash liquidity, then technology infrastructure. Some are process with using Excel: “With many
there is a cost associated with that.” concerned that their data may be systems you can do basic processes
Therefore, setting budget parameters impounded - for example where a UK but to really get the power of it, you
for a new TMS is also essential because company’s data is hosted on a US need to set up the TMS in the way
there is always a trade-off between server. This can be an issue in certain that suits your business, for example
cost and functionality. “Defining your industry sectors, for example the oil to receive reports out in the correct
requirements in line with budget and industry, where clients and the host format. Although the vendor may have
implementation costs is an important country might have competing interests. a set of standard reports, what you
area to consider before you start looking “For example, the Federal Reserve or need for your operation is probably non-
at vendors and systems,” Lewis says. the CIA may want to see the data to standard.”
A growing awareness that cost- check for money laundering,” Zanders’ Greenwich’s Wallace suggests
control can come at the expense of Taylor says. “Now, you can argue that if that adjusting a company’s internal
a successful implementation has you’ve got nothing to hide you shouldn’t processes to fit the software is more
continued, even in the wake of the worry about that, but people do not efficient in the long run than the
financial crisis. “Treasury people are want foreign powers taking control of other way around. “It is important
very aware that there is a substantial their data.” to recognise that TMS
cost to the implementation, just as Another issue to consider whether vendors have
there is a cost to a TMS. Maybe 10 or to outsource the TMS installation will
15 years ago, at least with some of the depend on budget restrictions, as
smaller systems, they wouldn’t have well as the size and organisation of
even considered that,” Mark Taylor, the company. In cases where a large
consultant at Zanders Treasury and number of existing processes are not
Finance Solutions, comments. Some centrally managed, the amount of
firms might consider using a consultant business re-engineering needed is
or vendor to research requirements and likely to require a significant amount of
even install the TMS. external support. “Re-engineering the
Alan Francis, partner at Manex lot will take some help from external
Treasury Systems, recommends sources,” Lewis says. “However, those
researching systems used by similar of our clients that have the resources to
companies, whether by size, company manage the TMS internally do exactly
culture or industry. He suggests drawing that.”
up a matrix of instruments that the
system will be required to process, plus CUSTOMISING THE SYSTEM
other required functions such as front/ Whether hosting a TMS in-house
back office split, flexibility of reports, or externally, a treasurer needs to
user segregation, and interfaces to determine to what extent they want to
dealing portals and other systems. buy an ‘off-the-shelf’ solution (for
“I also recommend identifying key which they may have to re-
points of your specification and scoring engineer their
alternatives on the basis of need/would
like/must have,” he says.
IN-HOUSE OR REMOTELY
HOSTED?
When choosing a TMS, many treasurers
face a difficult decision between a web-
based, vendor-hosted solution and an
in-house system. A key advantage of
the former is the lack of disruption to
a company’s IT department and also a
reduced possibility of implementation
delays. In addition, a web-based system
can give the global headquarters
greater control over cash management.
“This decision requires an examination
of who is going to be using the system;
is it going to be just headquarters or out
in the field?” Wallace asks.
Security concerns, however, can
lead a treasurer to opt for an in-house
solution. For some companies, the
advantages of having complete control
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
spent a lot of time talking to many implementation, it is important to Since a good treasury workstation
people with regards to how to handle do a thorough reference check and will interface with the general accounts
these common treasury processes. test case scenarios. In obtaining ledger, involving the accounts team
They are much more likely to be best references, you should look at product at this stage is crucial, as is ensuring
practice than a company’s own Excel quality and the cost of upgrades and that the TMS easily interfaces with the
process,” he says. “But, of course, support, in addition to implementation ledger. “All the system vendors claim
adjustment takes time. Most corporate efficiency. The latter should include to handle the general ledger, and for
treasuries are understaffed and there the time it takes to input historic data the most part that’s probably true, but
is always a crisis du jour, which is more and train users. “Longer-term, post- you also will want to check that using
interesting than doing the trivial and live account management is vital,” references,” Wallace says. Subsidiaries
tedious work of setting up a treasury says Wallstreet’s Lewis. “You need to can also test the system from their
workstation.” understand what your expectations perspective, as remote users who
Adjusting existing processes carries are and ask the right questions. Some will receive the information from the
its own set of challenges, both technical vendors are more prone to let you get treasury centre.
and staff-related. Manual processes, on with it, while others see it as a long- At the price negotiation stage, it
often with Excel spreadsheets, will have term relationship that will grow.” is important to play the vendors off
evolved over time, and staff will be Vendor demonstrations are an against each other. “Negotiate hard,”
accustomed to working in a particular integral part of the selection process. Wallace says, “for most vendors pad
way. Where vendors have to undertake If a company’s requirements have out their prices so that they can bring
a considerable amount of programming already been clearly identified, only a them down. Similar to buying a car,
to match the existing processes, this small number need to be considered it’s always worth remembering that
can cause problems when an upgrade in depth after the initial demonstration. salespeople have quotas.”
is necessary. This can, in turn, result in Manex’s Francis suggests that at least Given the current market conditions,
a static system that isn’t upgraded, as three systems are considered, based the past few years have seen
custom programming can be costly. on research of systems in use with treasurers focus more on the stability
competitors/similar companies. “Try of the vendor. Consolidation has been
VENDOR REFERENCES for a spread of licence/implementation rife in recent years - SunGard alone
Because a treasurer will have costs from lower to top end - and look has acquired more than 10 treasury
to live with their chosen for value for money,” he explains. workstation vendors. Larger vendors
TMS long after However, Lewis argues that three therefore represent a lower risk than
is probably “overkill” unless there are their smaller counterparts. According
some very difficult requirements. “After to Lewis: “There is no point in buying a
the initial demo, you could probably system from a vendor that is unlikely to
choose two and take it from there,” he be around in the long term unless your
says. plans are not long term.”
Putting together the right type of test However, this would not be a
case scenario, as well as taking into the concern for all firms. For example
account the lifecycle management spin-off companies seeking an instant
of specific transactions, is an solution to get up and running as
important part of this process quickly as possible often intend to
that is often missed. “That’s move to a heavier-weight system when
where we’ve seen a lack the business is more established.
of input from clients. Orphan system risk, where the
They rely far more on TMS’ technology is not updated owing
previous clients’ to a lack of development money, is
references to also a real risk with smaller vendors.
validate the However, some smaller vendors
vendor’s ability,” accuse their larger rivals of ‘milking the
Lewis says. annuity stream’ of their acquisitions
Greenwich’s without updating the technology.
Wallace suggests
giving vendors sample CONCLUSION
transactions to which the Defining your needs and ensuring a
client already knows the answer standardised testing demonstration
ahead of their demonstration for takes place will lay the foundations
the vendor to run through in real for a successful TMS implementation.
time. This allows for a better basis For a process that will happen rarely
for comparison, he says, rather than for most treasury departments,
allowing the vendor to showcase choosing the right system is
their system’s best features, with less paramount. Therefore, taking time
reference to the client’s requirements. to define business requirements, as
“That will give you a good idea of how well as implementation and hosting
the system, reporting and inputting capabilities, and involving all the
work. It forces them to depart from relevant stakeholders will help to
their script and respond to your script,” ensure that the chosen TMS fulfils the
he explains. expectations of the business. Q
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a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
What treasury The Merck group selected AvantGard Quantum, QRisk We don’t really use a TMS in the usual sense of Mondi, an international paper and packaging
management plus an additional eTreasury module from SunGard the term. We use SunGard to manage our foreign company, with production operations across 31
for its TMS. It was the intention of treasury to exchange (FX) trades and positions, doing all the countries and revenues of €5.3bn in 2009, created
system (TMS) do
implement a new system to improve the existing risk important mark-to-market and hedge tracking work. a new treasury function in 2007. Technology was
you use and why and reporting management tools. We were focusing We do not use a TMS for cash management: we have considered a key driver to automate as many tasks
did you choose it? on the connectivity with our existing IT periphery, a single cash management bank worldwide. All the as possible, achieve straight-through processing
plus looking for further process optimisation in areas information on our cash balances worldwide is in (STP) and minimise the number of staff in the
such as deal entries, bookings, etc during the whole the same place: the bank’s internet banking system. department. Mondi chose City Financials (now part of
project. We chose SunGard because we were of the We get a complete global daily cash report by simply Wall Street Systems’ treasury solutions portfolio), as
opinion that the system meets our requirements in downloading the statements. We also use this it was the best solution to meet these requirements.
the best and most efficient way, and that it provides system to initiate all our payments from a central
the quality that we expect. location. The result is simple, effective - and cheap.
Describe the Treasury initially analysed the demand for a new The decision to use a single bank worldwide was the Mondi set out to define the TMS project objectives:
system. Following this, we defined the specific result of an acquisition: we needed to set up cash STP, integration, control, and automation. The
process you
requirements together with an external consultant management for 67 countries in four months. There detailed requirements were then compared to the
went through in and launched a request for proposal (RFP) was no time or resources to set up a traditional various TMS available on the market. Five shortlisted
choosing your containing 373 questions to the most well known TMS. I have been pleasantly surprised by how well it vendors were invited to pitch. City Financials stood
TMS. TMS providers. After analysing the feedback, we works - we have a daily report of our worldwide cash out from the competitors’ offerings because the
created a shortlist of four service providers. The four balances. The choice of SunGard was the result of integrated solution met both our practical and
remaining providers had to go through a one-day a RFP. The most important single criterion was their regulatory requirements. Market leaders further
workshop showing their skills in a live environment. willingness to host the system on the web. It was validated our choice - we took the time to speak to
One of the requirements was that they had to show also essential to have a platform that fully supported professional contacts in other companies’ treasury
us their capabilities on our specific and extensive our use of FXall - we required the ability to do departments.
test cases. After a preliminary decision we entered automatic confirmations via the internet.
into a detailed scoping phase. This was the solid
basis for the final contract.
Were there any During such a huge project we discovered different The benefit of keeping things simple is that there The Wall Street Systems implementation went
hitches during hitches, both internal and external. The first internal is less to go wrong. Things have generally worked very smoothly due to the excellent implementation
discussion pertained to the fact that we didn’t choose smoothly from the outset. The main issue we have manager and the management buy-in at Mondi. With
implementation
SAP as our TMS provider. Consequently we had faced on the cash management side is realising hindsight, we underestimated the effort required to
and how did you special internal meetings on the pros and cons of one of the main benefits of using a single bank extract and cleanse static data from our old system.
overcome them? SAP. In the end we were able to convince our internal worldwide: a single set of interfaces from our Fortunately the data entry skills of our Wall Street
IT department. Right from the start we established systems for settling payments, mostly payables and Systems implementation manager became the stuff
an internal steering committee that helped overcome payrolls. We have realised that, over the years, the of legends!
any problems. External problems with the provider’s banks’ infrastructures has evolved on a country-by-
consultants were escalated throughout the SunGard country basis, and they struggle to handle a single,
hierarchy, up to top management if needed. uniform input. This is particularly true of payroll,
This was an agreed approach with the chief where confidentiality issues and the absolute need to
information officer (CIO) of SunGard. be timely complicate matters.
What advice can Clearly define your need, do a proper RFP and It is difficult to give advice to others - so much Be very clear about the project objectives. These will
you give others an intensive scoping phase to avoid surprises depends on your company and its circumstances. guide not only the selection of the TMS provider and
embarking on the during the contract negotiation. A smooth and But I would strongly advise looking first at your partner but also during the implementation process.
well-executed project will only be achieved if your operations: it is best to simplify a complex operation, Also, management buy-in is essential because of the
same journey?
company provides enough internal resources. A rather than install a complex system to manage impact on the workload of the treasury department.
dedicated project leader is key; otherwise you will the complexity. If you can, try to avoid installing a
get lost in the overall workload and in co-ordinating system internally: doing everything over the internet
across internal departments such as IT, back office significantly reduces the burden of maintaining
and accounting. The same close treatment is systems and managing the security aspects. It
required for external consultants. also means that you stay within a standardised
environment - this usually helps reduce problems
with interfaces. Above all, keep it simple.
14
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
We use tm5 from BELLIN. Initially only our Vienna and We’re using IT2. As a start-up treasury in a demerging IT2 was selected some years ago when Bank of America
Singapore treasury centres were using the system to maintain company we had no room for slippage in our timetable for offered it to their cash management customers. The overriding
FX positions. Both were very happy with the system and selection and implementation. I had to be confident that reason for choosing the system was its ability to seamlessly
support. We then considered tm5 for our broader treasury IT2 could deliver the solution we needed. I was impressed transmit payments and import bank statements without
needs since it offers cash management and payments by IT2’s process management facilities, ease of reporting having to use an additional system. Second, we wanted a
functionality. The fact that the system is delivered via and functional completeness. Above all else, I developed the system that was relatively easy to implement, was intuitive
application service provider (ASP) is also a plus. But a major necessary level of trust in the IT2 team - that they understood and could be accessed remotely as we had plans to commence
deciding factor was the willingness of BELLIN to develop a our needs, and that they had both the means and commitment a European treasury function. We needed a tool to consolidate
collaborative partnership with us. This was critical since to fulfil them. I felt that IT2 would fully support the realisation all the region’s cash flows, thereby gaining visibility of both
Flextronics is a large company with a complex structure of of my vision for treasury. daily and future cash positions. Our requirements in terms
hundreds of subsidiaries operating in 30 countries. of types of transaction capture were, and still are, fairly
straightforward.
I interviewed many multinational company treasurers The demerger timetable demanded that we had to move When selecting our TMS we didn’t really consider any other
and consultants (and bankers) who have gone through or quickly and decisively, so we evaluated the relative closeness vendors, as the inherent bank communication function was
participated in a TMS selection process. It became clear of fit of the alternative solutions for automating our treasury our key requirement. However, my advice on the evaluation
from these discussions that functionality is only part of the workflows. With no treasury team in place at the time, I process would be to suggest organising a test pack of
consideration. The key takeaways were identifying the end- concentrated on verifying vendor references and also on transactions along with expected output results under
state requirements and having the right team to get through discussing the matter with fellow treasurers and other experts. various scenarios. The configuration of a database may be
the development and implementation process. BELLIN’s From my perspective, the opinions of professionals whom I an unwelcome overhead from a potential supplier’s point of
willingness to establish a partnership to collaboratively work trust and respect were very important factors. There’s always view, but as a customer it is important to be confident that
with us, its reasonable development costs, plus being an ASP some element of faith in making such decisions. In our case, the system will meet your main requirements. Second, ask for
solution (contributes to a reduction in internal support and the combination of consistent and positive external feedback a reference visit and meet with people who have lived with
maintenance costs) all made our decision easy. enabled us to make this important choice with a sufficiently the system.
high level of confidence.
Our hitches were principally related to the ability to collect the I’m glad to say that we encountered no major hitches in There were a few hitches during our implementation. These
necessary operating details from across our subsidiaries to set the implementation. The implementation project plan was were possibly caused by responsibilities and expectations
up the TMS. Our implementation was more complex because deliberately generous in the allocation of vendor team effort, between respective parties. Either way, it is essential that
of the high number of enterprise resource planning (ERP) to provide contingent resources because of our timetable when a system is implemented the customer fully understands
systems operating throughout our company. However, BELLIN’s constraints and my lack of resources. We also focused on how the system is configured and consequent dependencies in
standard interface with the TMS allowed us to quickly on board a first phase that addressed our core requirements, again order to keep any re-work to a minimum.
these systems. BELLIN drove the integration points with our because of our special corporate situation. In the event, we did
banks and significantly reduced the development burden on not need to use all the allocated IT2 resources, so the project
our IT team. came in under budget.
First, define the strategic vision for the TMS within treasury I would stress the importance of involving all internal and There is a natural tendency to ensure that the TMS will satisfy
and communicate that vision throughout the organisation. external stakeholders in the process, to ensure high quality every single requirement and, if so, that it is configured to
This helps set expectations and better ensures that all results and genuine shared ownership of the resulting support all of them by the time it goes live. While the main
affected organisations understand and align to the overall solution. For the implementation - especially under rigid providers will probably satisfy the majority of functionality
vision. Second, do not limit your search to a solution that fits time constraints - you need to develop a viable project plan requirements, including bank and dealing platform interfaces,
your existing processes, but rather think along the lines of best with the vendor, clearly linked to key deliverables such as it is not necessarily a good idea to try and go live on all
practices and how you could align your processes. In our case, the critical processes, integrations and reports. You need to functionalities. A distinction needs to be drawn between
we have a very unique situation that was best addressed by monitor progress against this plan closely, so that you can ‘must haves’ and ‘desirables’ on go-live. It is important for
BELLIN which took the time to understand our processes and identify problems before they happen - and eliminate them. As the customer to be firm on this point or risk project slippage
how to accommodate them. ever, it’s the professional and personal qualities of the people and extra cost. Sometimes areas such as accounting or parts
involved that determine how smoothly the project progresses. of risk management may be carved out and implemented at
a later point, as long as any dependencies have been set up
correctly.
15
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
I
To Build
management systems (TMS) or
other specialist treasury software
was available, many of the larger
corporate treasuries built their own
systems in-house. Some of these
homegrown systems became so
successful that new companies were
created to commercially market the
or to Buy?
systems. In other cases, technology
companies saw a window of opportunity
and bought the rights to the systems,
incorporating them into their own
treasury product suite.
With the growth of the TMS market,
in particular, most companies realised
that there was no longer a need to build
in-house. Although this sentiment is still
quite prevalent, I have recently spoken David Kelin, partner at Zanders, looks at the reasons some
to a number of corporates who decided
to build their own treasury technology. I corporate treasuries are turning their backs on off-the-shelf treasury
found this very surprising and decided
to investigate further. management systems (TMS) and looking to build their own in-house.
The main reason not to build your
own TMS often comes down to cost. not guarantee they would get what they huge value on the fact that they can
And there is certainly an argument had asked for in the first place. make changes to their systems at
here. Surely it is cheaper to buy a What is typical of these corporates is any time and that the work gets done
system than to build one yourself? the belief that they are unique in their quickly, on time and to an agreed
Most treasury systems vendors would requirements and off-the-shelf software budget. This is important, particularly in
certainly agree with this. Another just does not satisfy these needs. All a fast-paced treasury environment.
reason to buy instead of build is that the companies I spoke to said that they I cannot truly believe that, all costs
existing off-the-shelf systems should went through an evaluation process considered, it is cheaper to build
have the functionality to give you of standard systems and in the end your own treasury systems. But
everything you could ever need and concluded that there was a compelling there are also other considerations
more. case to build their own. that need to be examined. One of
It is precisely these two arguments, There are a number of other the biggest headaches that treasury
however, that are used by corporates factors that they see as important. departments experience is the linking
who have built their own systems to Within companies that build their own of disparate systems, otherwise known
justify why they have done so. On the systems, there is a great belief in their as interfacing. This raises inevitable
cost side, the companies that I have IT department. Treasury and IT work questions, such as who is responsible
spoken to argue that the main reason well together. Development teams for interfacing two or three systems
they have built in-house is because the exist which understand the individual from different vendors, and who
systems they investigated did not give treasury requirements and can provide supports them once established always
them the functionality they needed. To the aftercare support that is crucial. causes discussions. If you build
add this functionality, they say, would There is also a lot of focus on flexibility. your own, then this problem is
have cost them a lot of money and did One company told me that they place seen as more controllable.
A recent Association for
Financial Professionals,
(AFP) survey adds some
AUTOMATION
useful data to the discussion.
Activity Rate Rate reflects the percentage of The study revealed that in
Process electronic fund transfers 84% respondents that significantly use general, high-volume activities
Produce accounting entries 65% technology within the particular tend to be more automated
Manage cash positions 48% business process.
Manage short term investments 36% In general, high-volume activities tend
Manage in-house bank accounts 37% to be more automated than activities
Manage cash flows 29% that are knowledge intensive.
Manage long term investments 29%
Manage debt 25% The number of observations of
the automated peer group relative
Manage policies and procedures 19%
to the manual peer prohibited
Develop cash flow forecasts 17%
the statistically valid conclusions
Manage financial risk 18%
regarding impact of automation on
Manage banking relationships 14%
costs, resource requirements, and
Analyse bank fees 6% cycle times.
Source: Association for Financial Professionals’ Annual Treasury Benchmarking Survey 2009
16
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
than activities that are knowledge IT team who were supportive of the
intensive. This conclusion agrees approach. They felt that their treasury
with what was generally understood: had unique requirements that could not
technology is very useful for automating be met by off-the-shelf systems.
those activities that may have been However, this is an expensive
centralised but require a lot of manual approach. For the majority of
effort. This would include such activities corporates there are systems available
as payments, managing cash positions, which will cover the majority of their
creating accounting entries, etc. needs. Research indicates that the
It is interesting to note that many greatest failure by a corporate is not
corporates use the argument that making full use of the system once it
technology frees people up from the is installed. This must also be a
somewhat mundane treasury activities. failure of the system vendor, as
This means that they can concentrate surely it is in their interest to make
on the more decision-making activities, sure that their clients use the
thus making their roles more interesting system in the best way possible.
and rewarding. This study agrees with It seems that at least some
that premise. However if this is true, companies have had enough and
then technology is not being used voted with their feet. However, one
as much for those decision-making thing is certain - to build your own
activities as previously thought. At the implies that you must have deep
bottom of the list are activities such as pockets. Q
cash flow forecasting, managing risk,
and analysing bank fees. These are
activities that require decision-making
based on data presumably derived from
treasury systems.
Returning to the question of buy
versus build, the research indicates
that those companies who opted to
build did so because they were unable
to find a system that fitted their needs
and they all had a very strong in-house
17
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
BELLIN
BELLIN is one of the leading providers of fully- with a system implementation process that are helped to merge their business processes
integrated solutions for corporate treasurers. adheres to tight timelines and budget. BELLIN’s with the capabilities of powerful systems in the
BELLIN provides hundreds of corporations solutions include cash management, payment best possible way. Other services are application
and thousands of associated companies processing, liquidity planning, deal capture, risk service provider (ASP), software-as-a-service
around the globe with completely web-based management, intercompany reconciliation and (SaaS) and hosting of systems with up to 24/7
treasury management systems (TMS) and netting, and credit management. hotline support, market data provision and local
integrated payment gateways. The design of support.
the solutions allows companies of various BELLIN’s experiences are based on in-depth
sizes to optimise internal processes and to knowledge of treasury processes. Most of the The BELLIN partner network covers local
fulfil compliance and security requirements. consultants are former treasurers with many services in Germany (where its headquarters is
Corporates ranging from mid-caps to large years of experience. That is why BELLIN offers located), Canada, the UK, Sweden, France and
multinationals, such as Virgin Atlantic Airways, consultancy around treasury processes in Austria.
Semikron, Flextronics or Liebherr, are happy addition to software solutions. Our customers
19
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www.it2tms.com
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
IT2 USA
12th Floor, 1515 Broadway New York, NY 10036
Tel: +1 212 520 6612
Email: info@it2tms.com
21
GTreasury provides the ONE Enterprise Treasury GTreasury is totally dedicated to serving the “One of our biggest wins with GTreasury was
Platform for both web-based application service treasury management functions of government our ability to use the core product with minimal
provider (ASP)/software-as-a-service (SaaS) agencies, corporations, and banks worldwide. customisation. This speaks to the completeness
services and on-site treasury workstation This is our only business. All of our company’s of the system. Minimal custom work also
installations to over 350 companies in 90 support and development efforts and those reduces the risk we have when we upgrade to
countries. All support and development efforts of our partners and clients are focused on a the next generation of the GTreasury system
and those of its partners and clients are single, seamless system. We firmly believe this and being able to use the core product allowed
focused on one seamless system. approach results in a richer product line, lower us to go live very quickly.”
overall costs, long-term security, and a proven
choice for our users. - John Boudreau - Treasurer
SABIC Innovative Plastics, Pittsfield, MA
MyTreasury
MyTreasury is the leading global electronic more than 140 funds. MyTreasury has over automated trade booking and settlement.
trading platform specifically designed to meet 400 individual users in over 220 investor MyTreasury has extended its geographical
the money market and foreign exchange (FX) organisations ranging from local governments operations to include Hong Kong, China and
trading needs of treasury investors. It is part through all sizes of corporates to major Singapore as well as into the US with the
of the electronic broking division of ICAP, financial institutions. addition of onshore funds to the platform.
the world’s premier interdealer broker and MyTreasury is the only trading platform to The scope of the platform is currently being
supplier of post trade services. offer fully automated trading with all funds, extended to offer term deposits, certificates of
MyTreasury was launched initially to offer requiring no manual intervention and no deposit and FX by the end of 4Q10.
offshore money market funds (MMFs) to assignment of trading authority to the third
European treasury investors, now has 100% party platform provider. MyTreasury has also Website: www.mytreasury.com
of IMMFA MMF providers live on the platform been integrated with all the major treasury Tel: +44 (0)20 7000 5163
and offers over 250 share classes across management systems (TMS) to deliver fully Email: info@mytreasury.com
OpusCapita
With almost 30 years of experience in cash of companies and public sector organisations and IT professionals work in offices in Helsinki,
management solutions, OpusCapita helps in the Nordic countries and the software is Stockholm, Copenhagen and Tampere. In 2009,
companies to become more agile and efficient used in more than 50 countries. The company the turnover was over €13.8m. OpusCapita was
by automating financial processes. The collaborates with banks, information providers established in 1984 and is privately owned.
fourth-generation software, OpusCapita 4G, is and other software vendors to provide
groundbreaking in its field and the most user- organisations with the best possible solutions for Website: www.opuscapita.com
friendly finance software available anywhere. cash flow automation. Tel: +358 207 463 200
OpusCapita’s customers include thousands OpusCapita’s 120 financial management Email: info@opuscapita.com
SunGard AvantGard
AvantGard offers a full suite of solutions for providing several options to connect to services delivery are also available to help
liquidity management focused on treasury, the SWIFT Network and to manage that reduce total cost of ownership and offer a
payments and receivables management. connection. From basic cash management comprehensive approach to solution delivery.
In addition, AvantGard offers connectivity to sophisticated risk analysis, investment/ Over 2,500 organisations and more than
from these solutions out to a broader debt management, trading, netting, etc. 25,000 professionals in 40 countries rely on
ecosystem including FX management, AvantGard Treasury can meet a wide range AvantGard to gain real-time view of global
eBAM, SWIFT, banks, collection agencies, of requirements. cash and risk; improve cash flow and lower
credit data, market data, money market The AvantGard global services team DSO; mitigate corporate credit risk; expedite
funds (MMFs) and more. Further, as a delivers domain expertise and best practices payments execution and manage banking
SWIFT Global Partner, SunGard AvantGard as part of a full-scale implementation with relationships.
helps corporations improve corporate- detailed training, and ongoing support
to-bank connectivity, which includes services. ASP, hosted solution and managed Website: www.sungard.com/avantgard
23
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
24
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
FINDUR - FINLOGIK FTI STAR GTREASURY HANSE ORGA INTEGRATED IT2 KYRIBA
CORPORATE TREASURY TREASURY TREASURY
SOLUTION WORKSTATION SYSTEM (ITS)
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O Z O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O Z O O O O O
O O O O O O O O
O O O Z O O O O
O O O O O O O O
O O O O O O O O
O O O Z Z O O O
O O O Z O O O O
O O Z Z Z O O O
O O Z O O O O O
O Z O O O O O O
O O O O O O O O
O Z Z O O O O O
O O O O O O O O
O O O O O O O O
O Z O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O Z O O O O O O
O O Z O O O O O
O O O O O O O
O O O O O O O O
O O Z O O O O O
O O O O O Z O Z
O O O O O O O O
O O O Z Z O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
Only those vendors that filled out the gtnews TMS Functionality Survey between July - September 2010 are included
25
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
26
a buyer’s guide to TREASURY MANAGEMENT SYSTEMS
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O Z O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
Z O O O O O O O
O O O O O O O O
Z O O O O O O O
O O O O O Z O O
O O O O O Z O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O Z O O
O O O O O O O O
O O O O O O O O
O Z O O O Z O O
O Z O O O O O O
O O O O O O O O
Z O O O O O O O
O O O O O O O O
O O O O O O O O
O O O O O O O O
Only those vendors that filled out the gtnews TMS Functionality Survey between July - September 2010 are included
27
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