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Desktop Team is IBM
Service accounts there is multiconfiguration account
Regional Operations team : HP team
Exchnage Team
Desktop Configuration
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Quarterly Release Patching - QR8
what was the root cause ?
Brian Lowe, ashutosh...
2-3 Question..
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Application team were working on RFC # 115789
they has installed the application and found the services are in stopped state
and the CPU is in 100% utilization.
Apps team has asked us to reboot the server . We got the approval from Mark Rams
ey to reboot the server .
Before reboot we could find multiple instances of w3wp.exe and is taking high CP
U utilization , As per approvals we are rebooting the server
Rebooted the server but we found the Monitoringhost.exe. is utilizing the 50% C
PU . After we killed the process CPU came to normal. And the application team st
arted the the applications
High cpu occurred while the application team were deploying their application.
BP1XTXIS134 has been hitting more than 100% server utilisation while BP1XTXIS133
was normal