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SYNOPOSIS
Information technology professional with significant expertise providing solutions to meet immediate and long-
term business objectives through the effective use of technology.
UNIQUE VALUES
Customer first approach through listening to needs and concerns.
Communicate responsibilities, goals, and trouble areas to maintain expectations.
Prioritize and coordinate projects within a fast paced deadline driven environment.
Incredible thirst for information; always learning new ways to create/optimize solutions.
Assimilate new techniques and technology into existing systems for maximal benefit.
Software:
Database: MS SQL Server 2000-2008, Oracle 9i, Microsoft Access, Open Office DB.
Platforms: Windows 2.0 – 6.1.7600 (Windows 7), Microsoft Windows Server 2000 – 2008R2, MacOS X.
Applications: Microsoft Office Professional 95 – 2010, Microsoft Dynamics CRM, Adobe Acrobat.
WORK EXPERIENCE
Professional IT Answers, Blue Ash, Ohio. 2009 – Present.
System Design / Support Analyst / Manager.