Beruflich Dokumente
Kultur Dokumente
Vikas Dubey
Roll no – 44
Vikas.dubey@hotmail.com
09654488767
INTRODUCTION
COMMUNICATION STRATEGIES
Are simple, direct, and fast with a minimal number of filters and
interpreters.
LISTENING TIPS
OBJECTIONS
3) LEARN TO CONTROL YOUR
EMOTIONS
Control of emotions especially negative emotions.
In conflicts try to find out solutions that makes both people happy.
If you get defensive and angry at any point the other person will
Do the same.
4) LEARN TO MASTER
YOUR BODY LANGUAGE
Your tone, your volume, facial expression hand gestures and
other body movements make the most impact on other person.
Interpersonal Communication
Listening
Feedback
Persuasion
CONCLUSION