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Commercial  Member  Educational  Presentations  


 
 
 
302  –  MEDITECH  6.X  Contracting  –  Legal  Insight  and  Advice  
Presenter:    William  F.  O'Toole,  Jr.  
Organization:    O'Toole  Law  Group  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    Migrating  to  6.X  is  a  major  decision  and  should  be  given  the  same  due  diligence  as  a  new  
vendor  search.    The  contracting  process  can  be  complicated  and  introduces  considerations  not  found  in  
a  straight  new  vendor  acquisition,  especially  for  long-­‐term  customers.    This  session  will  provide  valuable  
insight  for  all  customers,  large  and  small,  embarking  on  this  new  technology  investment  path.  
 
William  O’Toole  founded  the  O’Toole  Law  Group,  specializing  exclusively  in  healthcare  information  
technology,  following  his  long  tenure  as  Corporate  Counsel  at  Medical  Information  Technology,  Inc.    
Known  and  respected  by  executives,  attorneys  and  consultants  throughout  the  healthcare  industry,  
O’Toole  now  represents  healthcare  provider  entities  and  technology  companies  in  all  aspects  of  
technology  acquisition,  development  and  distribution.  
 
 
 
303  –  NPR  Tips  and  Tricks  –  Fun  with  Printers,  Files  and  Executables  
Presenter:    Joe  Cocuzzo  
Organization:    Iatric  Systems  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    Join  us  for  Magic  and  C/S  tips  and  tricks  for  2011,  including:  
• Printing  to  multiple  printers  from  one  report.    For  example,  creating  a  face  sheet  that  prints  
three  forms  to  three  different  printers  from  one  ‘Print  Admission  Forms  on:’  prompt.    Switch  
from  portrait  to  landscape  in  one  report.  
• Three  ways  to  create  files  or  multiple  files  from  one  NPR  report:  
o using  FTP.GHT  (magic)  
o using    Z.smb.put.raf  (one  of  a  new  set  of  Z  utilities)  
o using    @File.create  and  @File.write  (Client  Server)  
• Create  a  file  from  an  NPR  report;  close  it  ‘early’  so  you  can  then  open  it  automatically  from  
Word  or  Excel.  
• Build  a  url  with  more  than  255  characters  with  an  NPR  report  and  manage  to  call  the  browser  
with  that  url  without  using  a  VBScript  or  batch  file.  
• More  automatic  graphing  from  NPR  reports,  using  a  Javascript  utility  and  the  browser.  

This  session  is  open  to  NPR  Report  Writers  of  all  levels  of  ability.  
 
Joe  Cocuzzo  is  the  Vice  President  of  the  NPR  group  at  Iatric  Systems.    Since  2000  he  has  headed  the  NPR  
Group  at  Iatric  Systems,  currently  21  strong,  which  provides  NPR  Report  Writing,  CDS  Attribute  and  Rule  
writing,  Proration  rule  assistance,  and  on-­‐site  training  to  MEDITECH  hospitals  in  the  US,  Canada  and  the  
UK.    Prior  to  joining  Iatric  Systems,  Joe  was  a  Senior  Programmer-­‐Analyst  at  Newton-­‐Wellesley  Hospital  
in  Newton,  MA  from  1992-­‐2000  and  before  that  he  was  an  Applications  Consultant  at  MEDITECH.  
 
 
 
 
305  –  Why  are  ONC  and  Meaningful  Use  Important  to  the  Revenue  Cycle?    
Presenter:    Kay  Jackson  
Organization:    Iatric  Systems  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    This  session  will  review  some  of  the  newest  programs  that  will  provide  a  significant  impact.    
Widespread  adoption  of  health  information  technology  (health  IT)  can  foster  improvements  in  quality,  
safety,  efficiency  and  access  –  key  goals  in  today’s  national  dialog  on  health  reform.    These  goals  may  
also  soon  drive  reimbursement,  thus  impacting  the  bottom  line  and  revenue  cycle  and  drive  the  
Certification  Commission  for  Health  Information  Technology  (CCHIT®),  a  nonprofit,  501(c)3  organization  
with  the  public  mission  of  accelerating  the  adoption  of  health  IT.      
 
Attend  this  session  and  learn:  
• What  will  be  changing  in  the  Revenue  Cycle?  
• What  is  CCHIT  and  how  does  it  impact  our  facility?  
• What  is  Meaningful  Use?  
• What  is  ONC-­‐ATCB?  
• What  are  some  of  the  criteria  for  these  programs  that  might  impact  Access  and  PFS?  
• What  information  should  I  share  with  my  Revenue  Cycle  staff  to  help  educate  them  regarding  
these  programs/processes  or  government  requirements?    
 
Kay  Jackson  has  a  wealth  of  revenue  cycle  improvement  knowledge  and  experience.    For  15  years  she  
was  in  management  at  third-­‐party  payor  companies  developing  methods  for  delaying  and  denying  
medical  claims  submitted  by  hospitals.    When  she  ’saw  the  light’  she  moved  into  the  hospital  
environment  where  she  spent  10  years  in  management  of  Scheduling,  Access  and  Patient  Accounts.    Kay  
was  then  rewarded  by  being  given  the  privilege  to  develop  and  manage  the  Case  Management  
department.    She  also  developed  one  of  the  first  denials  management  teams  at  a  hospital  in  1989.    For  
the  past  12  years,  Kay  has  consulted  on  strategic  hospital  planning,  redesign  of  access  and  patient  
accounts  processes  and  developed  software  for  the  admitting  and  business  offices.    Kay  has  been  a  
requested  speaker  at  more  than  100  conventions.    
 
306  –  What’s  the  Real  Story  Behind  Denial  Management?  
Presenter:    Kay  Jackson  
Organization:    Iatric  Systems  
Scheduled:    Thursday  June  2  at  10:00  am  
 
Abstract:    Denial  Management  means  different  things  to  different  people.    To  payors,  it  means  they  can  
reduce  payment  or  not  pay  at  all  for  legitimate  services  money  in  their  pocket.    To  hospitals,  it  means  
something  totally  different  -­‐missing  money  to  the  bottom  line.    This  session  will  dive  to  the  heart  of  
denial  management  and  how  the  hospital  can  evaluate  their  lost  revenue,  set  up  process  improvement  
to  prevent  denials  in  the  first  place  as  well  as  how  to  turn  the  tables  on  the  payors.      
 
Attend  this  session  and  learn:  
•   Define  denial  management  
•   Understand  root  causes  of  denials  
•   Discover  how  to  locate  and  repair  denials  
•   Build  the  right  team  
•   Learn  about  the  right  technology  
•   Impact  835  
•   Understand  contract  negations  and  renewal  
•   Learn  how  the  squeaky  wheel  gets  the  money  
 
Kay  Jackson  has  a  wealth  of  revenue  cycle  improvement  knowledge  and  experience.    For  15  years  she  
was  in  management  at  third-­‐party  payor  companies  developing  methods  for  delaying  and  denying  
medical  claims  submitted  by  hospitals.    When  she  ’saw  the  light’  she  moved  into  the  hospital  
environment  where  she  spent  10  years  in  management  of  Scheduling,  Access  and  Patient  Accounts.    Kay  
was  then  rewarded  by  being  given  the  privilege  to  develop  and  manage  the  Case  Management  
department.    She  also  developed  one  of  the  first  denials  management  teams  at  a  hospital  in  1989.    For  
the  past  12  years,  Kay  has  consulted  on  strategic  hospital  planning,  redesign  of  access  and  patient  
accounts  processes  and  developed  software  for  the  admitting  and  business  offices.    Kay  has  been  a  
requested  speaker  at  more  than  100  conventions.  
 
 
 
307  –  Mobile  Madness  
Presenter:    Steve  Walker  
Organization:    Iatric  Systems  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    So  many  wireless  devices  –  laptops,  instruments,  handheld  devices  and  phones!    It’s  not  just  
staff  that  wants  to  access  the  wireless  network  now;  it’s  patients  and  visitors  too!    Wireless  networks  
can  be  a  jungle  and  without  a  map  it’s  easy  to  get  lost.    This  session  is  designed  to  help  individuals  –  
from  beginners  to  experts  –  understand  the  challenges  involved  and  identify  the  deployment  methods  
best  suited  to  each  organization’s  particular  environment.        
 
Primary  topics  to  be  covered  include:    
• Site  Surveys  and  Physical  Challenges  
• Network  Topology  and  Roaming  Devices  
• Application  Deployment  vs.  Handheld  Deployment  
• Bandwidth  Considerations  
• Authentication  and  Security  
• 2011  Devices  and  Connectivity  Information  
 
As  the  Director  of  Application  Development  at  Iatric  Systems,  Steve  Walker  supervises  programmers  and  
manages  the  development  of  all  server,  desktop  and  handheld  software  offered  by  Iatric  Systems.    Prior  
to  joining  Iatric  Systems  in  February  of  2006,  Steve  was  the  Network  Services  Manager  at  Central  
Missouri  State  University  (CMSU),  where  he  also  managed  the  network  and  servers  for  affiliated  
University  Health  Center.    Steve  regularly  presented  at  MORENet  conferences  (Missouri  Research  and  
Educational  Network),  acted  as  the  network  security  contact  for  CMSU  and  was  a  member  of  the  
MORENet  Security  Committee.    He  received  his  BS  in  Computer  Information  Systems  from  CMSU  and  has  
been  programming  professionally  for  16  years.    Steve  served  in  the  military  and  received  four  letters  of  
commendation  during  his  US  Naval  career.    In  his  spare  time,  Steve  enjoys  programming,  woodworking  
and  automating  home  control  (he  can  turn  his  lights  on  by  saying,  “Computer  –  lights  on!”).  
 
 
 
 
309  –  The  Transition  from  NPR  to  FOCUS  Report  Writing  Functionality  
Presenter:      Dana  Holmes  
Organization:    The  IN  Group,  Inc.  
Scheduled:    Friday  June  3  at  10:00  am  
 
Abstract:    Migrating  from  MEDITECH  MAGIC  to  CS  6.0  is  not  exactly  cut  and  dry  when  it  comes  to  your  
NPR  reports.    Be  mentally  and  physically  prepared  to  say  goodbye  to  all  of  your  hard  work  and  intricately  
built  MAGIC  NUR  (PCS),  OE  (OM),  EDM  and  RXM  reports.    These  will  have  to  be  rebuilt  in  CS  6.0  once  
you  determine  if  standard  functionality  does  not  meet  your  needs.    Come  to  my  IN  Group,  Inc.  
presentation  and  let  me  shed  some  light  on  the  migration  preparation.    Trim  your  MAGIC  NPR  report  
library  before  you  even  begin  to  migrate.    MEDITECH  has  provided  numerous  reports  to  run  and  identify  
what  custom  reports  within  your  MAGIC  platform  that  have  not  been  utilized  within  a  specific  
timeframe.    Come  your  migration  time,  it  will  ease  your  pain  and  workload.  
 
Dana  Holmes  holds  a  BA  with  an  emphasis  in  Information  Systems.    He  is  a  Sr.  Clinical  Analyst  with  The  
IN  Group,  Inc.  based  in  the  West  coast  of  the  USA.    Dana  has  been  working  within  the  IT  field  for  24  years  
and  the  MEDITECH  realm  for  the  last  decade.    He  was  the  Lead  Analyst  on  a  MEDITECH  MAGIC  to  CS  6.0  
NPR  report  migration  recently  for  a  Providence  Health  System  Hospital  in  the  Pacific  Northwest.  
 
 
 
 
 
 
 
 
 
310  –  Optimizing  Pharmacy  Workflow  in  a  CPOE  Environment  
Presenter:      Steve  Botwinski  
Organization:    The  In  Group,  Inc.  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    Pharmacy  workflow  with  C/S  5.64  has  been  a  challenge  for  many  facilities,  adding  CPOE  can  
be  adding  insult  to  injury.  This  session  will  discuss  options  to  help  streamline  pharmacy  processes  for  
order  verification  and  on  demand  dispensing  utilizing  a  customized  Order  View  Board.  This  will  include  a  
unique  pro-­‐active  process  for  monitoring  and  pro-­‐actively  dispensing  IV’s.  Everyone  attending  will  
receive  their  own  copy  of  the  board  (either  magic  or  C/S)  that  they  can  easily  install  in  their  system.      
 
Steve  Botwinski  has  been  a  Registered  Pharmacist  in  the  hospital  setting  for  27  years  and  has  worked  
with  MEDITECH  for  19  years.  He  specializes  in  the  Pharmacy  Module  as  well  as  PHA.MM  and  dispensing  
machines.  He  is  proficient  at  writing  NPR  reports  and  Pharmacy  rules.  He  is  well  versed  in  both  C/S  and  
Magic  platforms.  He  is  a  long  time  MUSE  participant  and  has  served  as  peer  group  leader  for  pharmacy  
on  the  regional  and  international  levels.  
 
 
 
 
 
311  –  e-­‐MAR/BMV  Optimization  with  Rules  and  Custom  Reports  
Presenter:      Bruce  Matthias  
Organization:    The  In  Group,  Inc.  
Scheduled:    Friday  June  3  at  10:00  am  
 
Abstract:    The  use  of  e-­‐MAR/BMV  is  a  major  advancement  in  patient  safety,  but  there  is  still  room  for  
improvement.    The  use  of  rules  and  custom  reports  can  add  a  level  of  optimization  that  saves  time  for  
the  users  as  well  as  improves  safety  for  the  patient.    Find  out  how  to  make  your  system  the  best  it  can  
be,  including  adding  granularity  to  functional  settings  and  auto-­‐populating  fields  to  streamline  the  
process  from  ordering  to  administration  of  medications.  
 
Bruce  Matthias  is  has  been  a  Pharmacist  for  over  30  years  and  has  been  using  MEDITECH  for  over  20  
years.  He  is  well  respected  in  the  MEDITECH  user  community  for  his  expertise  in  Pharmacy  and  Advanced  
Clinicals,  specializing  in  patient  safety  and  system  optimization.  He  has  worked  with  Major  Medical  
Centers  and  Systems  including  Providence  Health  System,  Saint  Joseph  Health  System,  and  Huntington  
Memorial  Hospital  and  served  as  President  of  MUSE  International  from  2000  to  2002.  
 
 
 
 
 
 
 
 
 
 
314  –  Physician  Adoption  –  Getting  Them  to  the  Table  and  Having  Them  Stay  For  Dessert  
Presenters:      Teri  Young-­‐Hise  and  Charlotte  Robey  
Organization:    Beacon  Partners  and  Fauquier  Hospital  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    Engaging  physicians  and  promoting  their  adoption  of  new  documentation  and  ordering  
processes  is  a  monumental  task  facing  most  organizations  as  they  move  toward  achieving  Meaningful  
Use.    This  session  will  provide  strategies  for  engaging  physicians  before,  during  and  after  the  
implementation  process  as  well  as  lessons  learned  from  one  community  hospital’s  initial  
implementation  and  how  these  resulted  in  different  approaches  for  their  subsequent  projects.    
Strategies  will  include  descriptions  of  how  the  roles  of  the  CIO  and  Executive  Team,  the  Physician  
Champion,  the  Information  Systems  Team  and  the  Core  Implementation  Teams  can  affect  physician  
adoption.  
After  attending  this  session,  participants  will:  
• Understand  the  Physician  Champion/CIO  relationship  and  the  influence  it  has  on  the  successful  
engagement  of  physicians.  
• Understand  how  physicians  can  offer  the  Information  Systems  Team  a  patient  care  perspective  
in  the  clinical  IT  project  planning.  
• Understand  strategies  used  by  management  and  staff  to  enhance  physician  engagement.  
• Understand  the  role  of  the  project  core  team  in  sustaining  physician  engagement  after  the  
project  implementation  has  gone  live.  
 
Teri  Young-­‐Hise,  MSB,  RN-­‐BC  is  a  Client  Service  Manager  with  Beacon  Partners  providing  project  
management,  assessment  and  implementation  expertise  for  Advanced  Clinicals  modules  with  focus  on  
physician  end  users.    Teri  has  27  years  of  experience  in  the  healthcare  field  as  a  registered  nurse  holding  
both  clinical  and  management  positions  in  acute  and  home  health  care  settings.    In  her  13  years  of  work  
in  the  informatics  arena,  she  has  facilitated  and  supported  multiple  clinical  implementations  including  
physician  order  entry  and  documentation  initiatives.    Teri  holds  an  MS  in  Business,  a  BS  in  Nursing  and  an  
ANCC  certification  in  Informatics.  
 
Charlotte  Robey,  MS,  RN  is  the  Manager  of  Clinical  Information  Systems  at  Fauquier  Health  in  Warrenton  
Virginia.    Fauquier  Health  consists  of  a  97-­‐bed  community  hospital,  a  Rehab  and  Nursing  Care  facility,  an  
Assisted  Living  facility  and  several  owned  provider  practices.    Charlotte  manages  a  staff  of  five  Clinical  
Analysts  who  support  all  of  the  MEDITECH  clinical  applications  as  well  as  >30  other  non-­‐MEDITECH  
clinical  applications.    Charlotte  has  25+  years  of  nursing  experience  including  critical  care  nursing  and  
nursing  management  and  over  eight  years  of  healthcare  IT  experience.    She  has  participated  in  or  led  the  
implementation  of  the  Advanced  Clinical  applications  of  MEDITECH  including  PCM/POM,  PCS,  eMAR,  
EDM,  and  PDoc.  
 
 
 
 
 
 
 
 
 
315  –  The  New  Build  for  AOM/RXM  to  Support  ePrescribing  
Presenter:      Jose  Castro  
Organization:    The  IN  Group,  Inc.  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    With  the  addition  of  e-­‐prescribing  to  the  AOM/RXM  functionality  there  are  new  requirements  
for  appropriate  build  of  the  drug  dictionaries.    MEDITECH  has  developed  a  new  process  for  re-­‐building  
the  AOM  /RXM  drug  dictionary  utilizing  additional  data  from  FSV  to  filter  dictionary  entries.    These  
changes  may  require  expunging  your  old  AOM  drug  dictionary.    Find  out  about  how  this  can  be  done  and  
how  to  save  you  current  build  data.  
 
Jose  Castro  II,  Pharm.D.  is  a  new  senior  pharmacy  consultant  for  The  IN  Group,  Inc.    Jose  has  been  a  
pharmacist  since  2001  and  has  a  strong  clinical  skills  across  a  broad  range  of  diverse  setting  (Ambulatory  
Care  HIV  Clinic,  Inpatient  Hospital  Setting,  Clinical  Research,  and  Community  based  Retail  Setting).    
However,  majority  his  pharmacy  experience  has  been  in  the  inpatient  setting.    His  roles  have  included:  
resident  (pharmacy  practice  and  administration),  clinical  staff  pharmacist,  as  well  as  management  
backgrounds  with  focus  on  operations.    Jose  has  been  recently  involved  with  5.64  Implementation  and  
Upgrade,  and  currently  participating  in  CPOE  (entailing:  Zynx,  AOM/RXM,  Priority  Pack).  
 
 
 
 
316  –  Leveraging  Pharmacy  for  use  with  CPOE  in  MEDITECH  6.0  
Presenter:      Bryce  Ouellet  
Organization:    The  IN  Group,  Inc.  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    With  the  introduction  of  6.0,  MEDITECH  has  made  some  major  changes,  and  removed  some  
important,  and  formerly  inherent,  functionality  from  PHA  in  relation  to  CPOE.  This  session  will  serve  to  
focus  on  these  major  changes  with  suggestions  on  how  implement  Pharmacy  and  CPOE  successfully.  
Topics  covered  will  include  building  Order  Sets  in  OM,  building  strings  in  PHA  for  CPOE  use,  ordering  
meds  in  CPOE  highlighting  common  issues  that  do  occur.    
 
Bryce  Ouellet,  a  consultant  with  The  In  Group,  has  been  working  with  MEDITECH  5.6  and  MEDITECH  6.0  
since  2006.  He  assisted  MEDITECH’s  development  staff  with  developing  and  testing  the  pharmacy  
module.  He  was  involved  in  the  pharmacy  implementation  for  MEDITECH’s  first  migration  from  Magic  to  
Client  Server  5.6  in  2007.  Bryce  has  assisted  with  several  new  installations  as  well  as  upgrades  to  the  5.6  
and  6.0  environments.    Currently  Bryce  is  working  on  a  large-­‐scale  standardization  project  utilizing  
MEDITECH’s  Controlled  Management  System  (CMS)  in  6.0.  
 
 
 
 
 
 
 
 
317  –  IT  Organizational  Models  
Presenter:      Roberta  MacDonald  
Organization:    Beacon  Partners  
Scheduled:    Thursday  June  2  at  11:00  am  
 
Abstract:    Healthcare  Information  Technology  (I.T.)  dynamics  and  care  delivery  is  becoming  increasingly  
complex,  with  funding  unable  to  keep  pace.    Hospital  leadership  is  looking  for  increased  efficiency  and  
effectiveness  from  I.T.    Many  are  looking  not  simply  for  improved  governance,  but  improved  I.T.  
organizational  models.    I.T.  directors  are  under  increased  pressure  to  create  models  that  meet  the  needs  
of  today  while  anticipating  future  requirements.  Developing  the  right  model  requires  a  comprehensive  
examination  of  the  mix  of  people,  processes  and  technologies  of  an  organization,  while  staying  within  
the  confines  of  a  shrinking  I.T.  budget.    The  appropriate  model  for  an  organization  is  one  that  considers  
the  unique  requirements  of  that  organization.  Does  it  leverage  your  current  I.T.  investments?  Does  it  
help  you  achieve  your  fiscal,  operational  and  clinical  goals?  Does  it  provide  a  stable,  flexible  
infrastructure  for  continued  expansion  of  your  Electronic  Health  Record?  Don’t  base  your  decision  
simply  on  cost.  Consider  long-­‐term  implications,  flexibility,  risks,  challenges  and  advantages  of  each  
model  within  a  context  of  your  established  strategy  and  goals.    
 
An  understanding  of  the  conceptual  models  currently  used  to  structure  the  delivery  of  I.T.  services  
provides  a  context  to  begin  the  evaluation  of  an  appropriate  model.  A  strong  I.T.  infrastructure  will:  
• Align  with  core  business  needs.  
• Be  highly  reliable,  available  and  secure.  
• Be  cost  effective.  
• Maintain  data  integrity.  
• Integrate  data  from  disparate  sources.  
• Have  well  established  metrics.  
 
Evaluation  of  I.T.  models  must  begin  with  a  clear  vision  of  the  future  with  the  development  of  near  term  
and  distant  goals.    A  vision  and  guiding  principle  should  be  defined  for  each  model,  to  direct  the  
development  of  business  tactics  and  approaches  for  that  model,  in  support  of  the  organization’s  
priorities.  A  comprehensive  review  of  an  IT  model  of  organization  should  include  careful  consideration  
of  implications,  risks,  constraints  and  barriers  to  success.    Be  objective,  or  face  project  overruns  or  
failure.      
 
Roberta  MacDonald  is  an  information  systems  executive  with  25  years  of  experience  in  all  facets  of  
Canadian  Healthcare  Information  Management/  Technology.  She  possesses  an  extensive  track  record  of  
building  highly-­‐motivated  teams  and  delivering  complex  clinical  and  business  projects  on  time  and  within  
budget.  Her  particular  strengths  include  the  ability  to  build  relationships,  lead  a  diverse  group  toward  a  
common  goal  and  turn  challenges  into  positive  results.    
 
Prior  to  joining  Beacon  Partners  Ms.  MacDonald  accrued  extensive  experience  in  IT/IM  strategic  planning  
and  implementation  at  the  departmental,  organizational  and  regional  levels  in  her  role  as  the  CIO  at  St.  
Mary's  General  Hospital,  Kitchener.  She  is  recognised  as  a  long-­‐standing  member  and  leader  in  MUSE  
and  is  a  founding  member  of  the  Ontario  Nursing  Informatics  Interest  Group.  She  holds  a  BScN  from  
McMaster  University  and  practised  as  a  Critical  Care  Nurse  and  Nurse  Clinician  before  moving  into  
informatics  and  information  technology.  
 
 
 
318  –  What  Are  Meaningful  Metrics?  
Presenter:      Roberta  MacDonald  
Organization:    Beacon  Partners  
Scheduled:    Thursday  June  2  at  3:30  pm  
 
Abstract:    Healthcare  IT  is  becoming  exponentially  challenging  to  manage.    There  is  heightened  pressure  
to  “prove”  that  value  was  achieved,  increased  complexity  of  IT  infrastructure  and  application  portfolios.    
There  is  decreased  tolerance  for  performance  problems.      Defining  IT  Metrics  are  often  perceived  as  
challenging,  complex,  and  costly  to  implement.    
 
This  presentation  will  discuss  the  importance  of  Metrics,  and  a  definition  of  ‘good’  metrics.    The  
presentation  will  walk  the  listener  through  a  how  to  guide  for  definition  of  IT  Metrics  which  support  
evidenced  based  decision  making.    Metric  examples  will  be  presented,  followed  by  examples  of  
collection  and  display  methodology.    The  processes  for  ensuring  a  360  degree  deployment  of  IT  metric  
will  be  included  in  the  presentation.    
 
Roberta  MacDonald  is  an  information  systems  executive  with  25  years  of  experience  in  all  facets  of  
Canadian  Healthcare  Information  Management/  Technology.  She  possesses  an  extensive  track  record  of  
building  highly-­‐motivated  teams  and  delivering  complex  clinical  and  business  projects  on  time  and  within  
budget.  Her  particular  strengths  include  the  ability  to  build  relationships,  lead  a  diverse  group  toward  a  
common  goal  and  turn  challenges  into  positive  results.    
 
Prior  to  joining  Beacon  Partners  Ms.  MacDonald  accrued  extensive  experience  in  IT/IM  strategic  planning  
and  implementation  at  the  departmental,  organizational  and  regional  levels  in  her  role  as  the  CIO  at  St.  
Mary's  General  Hospital,  Kitchener.  She  is  recognised  as  a  long-­‐standing  member  and  leader  in  MUSE  
and  is  a  founding  member  of  the  Ontario  Nursing  Informatics  Interest  Group.  She  holds  a  BScN  from  
McMaster  University  and  practised  as  a  Critical  Care  Nurse  and  Nurse  Clinician  before  moving  into  
informatics  and  information  technology.  
 
 
 
320  –  BMV  Metrics:    Monitoring  for  Success  
Presenters:    Becky  Dawson  and  Susan  Haviland  
Organization:    Santa  Rosa  Consulting,  Inc.  
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    Now  that  BMV  is  up  and  running,  you  want  to  know  if  the  system  is  being  utilized  
appropriately  to  maximize  patient  safety.  A  number  of  standard  reports  are  available,  but  as  you  run  
them  you  have  more  questions  than  answers:  
• Where  do  the  numbers  come  from?  
• What  is  really  being  reported?  
• What  is  an  acceptable  scan  rate?  
• How  can  I  use  the  reports  to  improve  patient  safety?  
 
Attend  this  presentation  to  learn  the  answers!  
 
Becky  Dawson,  RN,  BSN,  has  over  30  years  of  relevant  professional  experience  including  ten  years  of  
experience  as  a  MEDITECH  consultant,  project  manager,  and  application  specialist  in  healthcare  systems.  
Currently  a  Manager,  MEDITECH  Services  with  Santa  Rosa  Consulting,  she  specializes  in  the  
implementation  and  support  of  MEDITECH’s  Advanced  Clinical  Applications  with  a  particular  emphasis  
on  nursing  and  related  patient  care  disciplines.  Areas  of  expertise  include  implementation  assessments,  
developing  implementation  and  training  plans,  coordinating  process  and  departmental  workflow  
enhancement/redesign,  facilitating/managing/training  application  implementation  teams,  training  end-­‐
users  and  change  management.  Ms.  Dawson  is  fluent  in  current  versions  of  MEDITECH  Magic,  Client-­‐
Server  and  6.0.  
 
Susan  Haviland  is  a  Registered  Nurse  with  over  18  years  of  relevant  professional  experience  serving  in  
various  Nursing  management,  operational  and  informatics  roles  with  a  track  record  of  successful  
outcomes.    Her  experience  includes  15  years  of  end  user  experience  with  MEDITECH  Magic  Nursing,  
Order  Entry,  EMAR  and  Pyxis  Medication  and  the  past  year  implementing  and  supporting  MEDITECH  
Client  Server  Patient  Care  System.    She  also  has  a  strong  understanding  of  operational  workflows  and  
MEDITECH  functionality  enabling  successful  system  implementations.  
 
 
 
321  –  Don’t  Be  Denied  
Presenter:      Deborah  Meredith  
Organization:    Santa  Rosa  Consulting,  Inc.  
Scheduled:    Thursday  June  2  at  10:00  am  
 
Abstract:    Denial  Management  is  a  tool  that  can  be  used  by  an  organization  for  meeting  AR  days  and  
Business  office  objectives  cross  the  enterprise.  When  we  get  finished  you’ll  have  a  good  understanding  
of  how  Denial  Management  is  used  which  can  save  you  hours  of  manual  efforts  and  re-­‐work.    
 
Deborah  Meredith  has  over  20  years  of  relevant  professional  experience  including  ten  years  of  
experience  as  a  MEDITECH  consultant,  project  manager,  and  application  specialist  in  healthcare  systems.  
Currently  a  Senior  Implementation  Consultant  with  Santa  Rosa  Consulting,  she  specializes  in  the  
implementation  and  support  of  MEDITECH’s  BAR  Module.  Areas  of  expertise  include  implementation  
assessments,  developing  implementation  and  training  plans,  coordinating  process  and  departmental  
workflow  enhancement/redesign,  facilitating/managing/training  application  implementation  teams,  
training  end-­‐users  and  change  management.  Ms.  Meredith  is  fluent  in  current  versions  of  MEDITECH  
Magic  and  Client-­‐Server.  
 
 
 
322  –  Prepare  for  MEDITECH  6.0  Financials  
Presenter:      Deborah  Meredith  
Organization:    Santa  Rosa  Consulting,  Inc.  
Scheduled:    Friday  June  3  at  10:00  am  
 
Abstract:    Learn  how  Work  Process  Analysis  will  make  the  difference  in  your  project.  You  can  use  it  on  a  
project  to  design  and  build  BAR.  After  collecting  all  the  paper  forms,  then  spending  countless  hours  
building,  do  you  find  the  process  isn’t  working  as  desired?    No  matter  what  you  are  implementing  the  
solution  is  the  same:  Work  Process  Analysis.  
 
Deborah  Meredith  has  over  20  years  of  relevant  professional  experience  including  ten  years  of  
experience  as  a  MEDITECH  consultant,  project  manager,  and  application  specialist  in  healthcare  systems.  
Currently  a  Senior  Implementation  Consultant  with  Santa  Rosa  Consulting,  she  specializes  in  the  
implementation  and  support  of  MEDITECH’s  BAR  Module.  Areas  of  expertise  include  implementation  
assessments,  developing  implementation  and  training  plans,  coordinating  process  and  departmental  
workflow  enhancement/redesign,  facilitating/managing/training  application  implementation  teams,  
training  end-­‐users  and  change  management.  Ms.  Meredith  is  fluent  in  current  versions  of  MEDITECH  
Magic  and  Client-­‐Server.  
 
 
 
323  –  Update  on  Clinical  Surveillance  –  Creating  a  Clinical  Review  Display  Board  
Presenter:    Bruce  Matthias  
Organization:    The  In  Group,  Inc.  
Scheduled:    Thursday  June  2  at  1:30  pm  
 
Abstract:    Learn  about  the  latest  efficient  techniques  for  clinical  monitoring  utilizing  MEDITECH’s  
standard  functionality.  Leverage  MEDITECH’s  Pharmacy  application  with  sophisticated  rules,  clinical  
decision  support  tools  and  custom  reports  to  send  information  to  a  Clinical  Review  Display  Board  to  alert  
pharmacist’s  to  potential  therapeutic  risks  and  verify  the  accuracy  and  safety  of  medication  orders.  A  
special  focus  on  Antibiotic  Monitoring  to  meet  the  new  Joint  Commission  goals  will  be  included.  
 
Key  points  will  include  how  to:  
• monitor  laboratory  values  
• identify  potential  drug  problems  
• protect  the  patient  against  prescribing  errors  
 
Bruce  Matthias  is  has  been  a  Pharmacist  for  over  30  years  and  has  been  using  MEDITECH  for  over  20  
years.  He  is  well  respected  in  the  MEDITECH  user  community  for  his  expertise  in  Pharmacy  and  Advanced  
Clinicals,  specializing  in  patient  safety  and  system  optimization.  He  has  worked  with  Major  Medical  
Centers  and  Systems  including  Providence  Health  System,  Saint  Joseph  Health  System,  and  Huntington  
Memorial  Hospital  and  served  as  President  of  MUSE  International  from  2000  to  2002.  
 
 
 
 
 
 
 
 
 
 
 
 
324  –  Understanding  Project  Healthcare  IT  Risk  Management  
Presenter:    Mary  Moewe  
Organization:    Iatric  Systems,  Inc.  
Scheduled:    Wednesday  June  1  at  10:30  am  
 
Abstract:    Understanding  Project  Healthcare  IT  Risk  Management  –  Assessing  risk  and  managing  it  
effectively.  Much  of  project  management  is  composed  of  understanding  risk  having  a  structured  
approach  and  knowledge  to  effectively  manage  risk.    Having  a  process  for  identifying  healthcare  IT  risks  
and  opportunities  will  make  you  a  more  effective  project  manager.    It  is  a  project  manager’s  job  to  
worry  and  maintain  a  “healthy  paranoia”  regarding  risk,  even  if  it  sometimes  seems  a  bit  psychotic.    
Having  a  good  balance  between  thinking  about  what  could  go  wrong  and  then  doing  everything  you  can  
to  insure  the  project  is  executed  as  planned  is  our  work.    
   
The  visibility  and  level  of  risk  management  appropriate  to  the  project  has  to  be  consistent  with  our  
comfort  level  with  risk  and  the  culture  of  the  organization.    The  cost  of  the  risk  response  should  not  be  
greater  than  the  loss  impact  the  risk  event  may  cause.    Any  factor  or  risk  that  could  seriously  impact  the  
project  should  be  identified,  qualified  or  quantified  and  assessed  for  possible  impact.    This  includes  
people,  process,  technology,  organization,  culture  and  environmental  influences.    Learn  how  to  respond  
to  risk:  using  avoidance,  acceptance,  monitoring  and  prepare  contingencies,  and  mitigating  or  
transferring  ownership  of  the  risk  factor.    Remember,  80%  of  all  project  risks  originate  from  the  same  
sources  on  every  project  every  time.  
 
Some  good  examples  of  risk  in  healthcare  IT  projects  are:    
• Number  of  sites/hospitals  impacted  by  project  
• Availability  and  number,  types  of  resources  
• Number  of  IT  interfaces  involved  in  the  project  
• Number  of  dependencies  on  other  projects  or  IT  systems  
• Time  estimated  to  achieve  the  project  –  often  accelerated  in  hospital  IT  projects  
• Stakeholder  Level  of  engagement  –  sometimes  there  are  differences  between  hospital  CIO  and  
CNO  
• Cash  flow  issues  –  Hospital  budget  cycle  doesn’t  always  work  with  the  project  budget  cycle  
• Changes  in  priorities  or  project  objective  by  the  healthcare  organization  or  changes  in  
Government  
• Lack  of  experience  of  the  team  –  Project  Manager  is  brought  in  from  Radiology,  Nursing  or  Lab  
and  doesn’t  have  significant  IT  experience  
• Unproven  or  uncertified  technology  
 
The  best  way  to  manage  and  control  risks  is  through  solid  project  management,  effective  project  
planning,  and  the  project  team’s  desire  to  protect  the  project.  
 
Mary  Moewe  is  Associate  Vice  President,  Interface  Services  at  Iatric  Systems.  Mary  has  extensive  
experience  in  the  health  care  and  project  management  fields.  She  was  Director  of  Information  
Technology  for  Hospital  Corporation  of  America  (HCA)  for  four  years  prior  to  joining  Iatric  Systems.  Mary  
is  also  active  in  Healthcare  Information  and  Management  Systems  Society  (HIMSS)  and  a  Certified  
Professional  in  Healthcare  Information  and  Management  Systems  (CPHIMS).  
 
 
325  –  Patient  Portals,  PHRs  &  Consumerism  
Presenter:    Mark  Johnson  
Organization:    Iatric  Systems,  Inc.  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    This  updated  session  will  focus  on  the  current  state  of  patient-­‐driven  healthcare  and  how  
patient  health  records  are  changing  the  landscape  of  American  healthcare.  We  will  review  trends  among  
various  demographic  segments  to  help  providers  target  Personal  Health  Record  (PHR)  implementations.    
We  will  also  discuss  the  various  meaningful  use  criteria  and  how  these  can  be  satisfied  with  a  hospital-­‐
based  PHR  and  patient  access  to  health  information.    
 
Specific  topics  will  include:  
• Patient  Health  Records  around  the  world  -­‐  how  are  we  different  in  the  USA?  
• Discuss  patients’  rights  vs.  traditional  (business  intellectual  property  rules)  
• Patient-­‐directed  sharing  of  data  in  PHRs:  historical  methods  and  new  trends  
• HITECH  and  Meaningful  Use  criteria    
• Future  outlook  for  the  PHR  software  industry  
 
Mark  Johnson  is  the  Account  Manager  for  the  Great  Lakes  Region  at  Iatric  Systems.    While  at  Iatric  
Systems,  Mark  has  been  Product  Manager  for,  and  supported,  various  products.  He  has  more  than  10  
years  of  bedside  nursing  experience  and  15  years  of  experience  in  healthcare  delivery  systems.    Mark  has  
a  Master’s  in  Health  Administration  from  the  Medical  University  of  South  Carolina.    He  is  an  ANCC-­‐
certified  Informatics  nurse  and  is  CPHIMS  certified  by  HIMSS.  
 
 
 
 
326  –  NPR  Report  Writer  Debugging  Tactics  
Presenter:    Rita  Huneycutt  
Organization:    CTG  Healthcare  Solutions  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    This  presentation  will  cover  debugging  tactics  for  NPR  reports  in  Magic  and  Client  Server.    
Topics  covered  will  include  methods  to  break  out  to  the  debugging  screen  from  an  NPR  report  and  
various  methods  to  analyze  variable  values  once  at  the  debugging  prompt.  This  presentation  is  geared  to  
the  intermediate/advanced  report  writer.      
 
Rita  Huneycutt  is  Senior  Consultant  with  CTG  Healthcare  Solutions.  Her  experiences  include  development  
of  data  extracts,  NPR  development,  creation  of  HL7  interfaces,  facilitating  advanced  data  conversions  
and  custom  developed  automation.  She  is  an  NPR  instructor,  bringing  the  art  and  science  of  report  
development  to  all  levels  of  students.    She  has  more  than  20  years  of  experience  in  healthcare  IT  and  
holds  MCAD  and  CIW  certifications.  Prior  to  coming  to  consulting,  she  was  a  programmer/analyst  at  
Stanly  Regional  Medical  Center  specializing  in  data  extraction  and  process  automation.  Prior  to  that,  she  
was  a  programmer  with  Specialized  Information  Management  where  she  was  instrumental  in  
development  of  an  electronic  health  record.  
 
 
327  –  Clinical  Documentation  Optimization  
Presenters:    Tania  Cutone,  Tammie  Profitko,  and  Bryanne  Winbourne  
Organization:    Chilton  Hospital  and  Cornerstone  Advisors  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    Chilton  Hospital  defines  Clinical  Documentation  Optimization  as  the  process  of  identifying  
opportunities  for  improvement  and  subsequently  developing  corrective  measures  which  offer  value  to  
end-­‐users,  improve  workflow,  and  enhance  outcomes.    This  presentation  is  designed  to  showcase  the  
processes,  toolsets,  and  outcomes  which  have  resulted  from  the  Clinical  Documentation  Optimization  
efforts  at  Chilton  Hospital.    This  presentation  will  highlight  improvements  in  the  documentation  screens,  
as  well  as  enhancements  to  workflow  and  clinical  processes.    A  project  team  was  formed  to  evaluate  
current  documentation  screens  via  end-­‐user  interviews  and  analysis.    Specific  data  points  were  
evaluated  during  end-­‐user  interviews  to  identify  how  screens  could  be  redesigned  to  improve  
documentation  and  more  adequately  support  workflow  while  reducing  time  and  keystrokes  per  
assessment.  
 
As  a  result  of  these  performance  improvement  efforts,  Chilton  redesigned  their  clinical  documentation  
change  management  process.    The  revised  change  management  process  relies  on  input  and  subsequent  
approval  from  multiple  groups,  including  the  Nursing  Informatics  department,  Clinical  Super  Users’  
Council,  and  the  Nursing  Informatics  Council  (NIC).    Each  of  these  group’s  roles  and  functions  will  be  
highlighted  as  we  demonstrate  the  importance  of  the  change  management  process  to  ensure  integrity,  
consistency,  and  buy-­‐in.      
 
Once  optimization  opportunities  were  identified,  approved,  and  implemented,  reassessments  were  
performed  post-­‐LIVE  to  validate  and  measure  (quantify)  the  value  of  the  improvements.    Additionally,  
end-­‐user  competency  testing  has  evolved  to  be  a  significant  component  of  the  performance  
improvement  process  and  as  such  is  performed  on  an  annual  basis  to  ensure  adequate  understanding  
and  adoption  of  important  system  and  workflow  changes.  
 
Tania  Cutone  RN  ,  Nurse  Manager  -­‐  Nursing  Informatics,  Chilton  Hospital  
Tammie  Profitko  ,  ACS  Systems  Analyst,  Chilton  Hospital  
Bryanne  Winbourne,  Cornerstone  Advisors  Consultant  
 
 
 
330  –  Guide  to  User  Provisioning  in  6.0  
Presenter:    Lucy  Nelson  
Organization:    Beacon  Partners  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    The  journey  to  designing  appropriate  access  for  users  in  MEDITECH  Version  6.x  is  complex  and  
user  friendly  at  the  same  time.    The  ease  of  design  puts  a  misleading  face  on  the  complex  pieces  needed  
to  create  access.    Understanding  the  new  Menu  Procedure  Access  (MPA)  as  a  common  portal  for  access  
to  both  NPR  and  Focus  applications  that  are  built  in  6.x  can  turn  a  frustrating,  tedious  challenge  for  the  
person  designing  access  into  a  well-­‐organized  walk  in  the  park!    It  is  essential  to  have  a  grasp  of  the  
layers  and  integrated  pieces  that  govern  access.    MEDITECH  has  beautifully  designed  desktops  for  each  
application  that  facilitates  access  to  other  applications  and  processes  the  User  needs  to  maximize  their  
work  flow.    This  ease  of  use  comes  to  an  abrupt  end  if  the  users  have  not  been  assigned  to  the  Access  
Groups  and  Person  Profiles  that  allow  them  to  use  the  functionality  on  the  desktops.      
 
This  session  will  provide  a  preview  of  the  new  integrated  desktops  and  a  clear  demonstration  of  the  
multiple  levels  and  pieces  needed  to  create  appropriate  access  for  end  users.    Pre-­‐tested  tools  used  for  
implementations  will  be  shared  and  we  will  demonstrate  how  to  approach  and  set-­‐up  simple  and  
complex  MPAs.  
 
Lucy  Nelson  is  an  experienced  healthcare  professional,  with  over  25  years  in  the  industry.  She  is  an  RN  
with  over  ten  years  of  MEDITECH  experience;  Magic,  Client  Server  and  6.0  platforms.  She  has  recently  
worked  on  a  Client-­‐Server  6.0  implementation  build  as  the  User  Provisioning  Analyst.    Her  MEDITECH  6.x  
experience  also  includes  OM  Team  Lead  for  a  Magic  to  6.0  Conversion/Implementation  and  hands-­‐on  
end  user  support  for  several  6.0  go-­‐lives  that  included  PCS,  e-­‐Mar  BMV,  PCM  and  CPOE.    Ms.  Nelson  is  
currently  working  as  a  Consultant  for  Beacon  Partners,  adding  her  many  years  of  experience  as  a  
clinician  and  educator  to  the  considerable  group  of  MEDITECH  Specialists  on  their  roster.    She  has  been  
working  in  a  variety  of  roles  with  the  MEDITECH  software  from  End-­‐User  to  Team  Lead  and  Project  
Management.  
 
 
 
331  –  Tracking  I.T.  Hardware  through  MM  Equipment  Management  
Presenter:    Charles  Spurgeon  
Organization:    Beacon  Partners  
Scheduled:    Thursday  June  2  at  10:00  am  
 
Abstract:    Tracking  Information  Technology  hardware  within  medical  facilities,  large  or  small,  can  be  a  
challenge.    This  presentation  will  examine  opportunities  for  I.T.  departments  to  accomplish  this  task  by  
utilizing  MM  Equipment  Management  routines.    Participants  will  learn  approaches  on  developing  
Equipment  Management  Dictionaries  and  Customer-­‐Defined  screens  to  enter  hardware  information.    In  
addition,  the  presentation  will  include  an  illustration  of  how  standard  and  NPR  Reports  can  be  used  to  
manage  maintenance  of  computers,  printers,  scanners,  and  other  I.T.  related  equipment  within  a  
healthcare  facility.  A  question  and  answer  session  will  follow  the  presentation,  as  time  permits.    
Handouts  of  covered  materials  will  be  provided.    
 
Chuck  Spurgeon  is  a  Senior  Consultant  with  Beacon  Partners.    He  has  extensive  experience  implementing  
and  supporting  the  MEDITECH  General  Financial  modules.    His  background  includes  both  Client  Server  
and  Magic  platforms  at  both  stand-­‐alone  healthcare  facilities  and  large  hospital  networks.    He  also  is  an  
intermediate-­‐level  NPR  Report  Writer  who  has  worked  on  many  projects  in  this  area,  including  revenue  
cycle,  departmental  audits,  and  system  conversions.  
 
 
 
 
 
 
 
 
 
334  –  Inspiring  Reporting  Options  in  the  World  of  6.0  
Presenter:    Glen  D'Abate  
Organization:    Acmeware,  Inc.  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    If  you  are  preparing  to  implement  MEDITECH  version  6.0,  there  are  unique  ad-­‐hoc  report  
development  challenges  that  will  need  to  be  addressed.    The  NPR  Report  Writer  is  not  capable  of  
accessing  MEDITECH  Advanced  Technologies  (M-­‐AT)  based  applications  data  (i.e.  advanced  clinical  –  
PCS/EDM/OM  /ARM)  for  ad-­‐hoc  reports.    The  newly  developed  6.0  Report  Designer  ad-­‐hoc  reporting  
application  does  not  contain  the  robust  development  toolset  found  in  NPR  RW  and  has  efficiency  
limitation  when  accessing  the  older  NPR  data  structures.  Filling  this  void  is  the  Data  Repository  (DR)  SQL  
Server  database  application  which  provides  a  platform  for  efficient  ad-­‐hoc  report  development  using  all  
NPR-­‐based  and  M-­‐AT-­‐based  application  data  in  6.0.  
 
This  session  will  provide  a  high  level  review  of  ad-­‐hoc  report  development  tools  that  are  available  for  
free  as  part  of  your  MEDITECH  DR,  Microsoft  SQL  Server  Database  implementation.    We  will  review  
three  distinct  interactive  development  environments:  
 
1. Analysis  Services  –  Where  significant  initial  development  work  is  required  to  configure  an  ad-­‐
hoc,  web-­‐based  reporting  environment  and  little  or  no  training  is  required  for  end  users  to  
analyze,  review,  and  manipulate  numeric  report  data  (e.g.,  totals,  counts,  averages,  etc.).  
2. Report  Model/Report  Builder  –  Where  significant  initial  development  work  is  required  to  
configure  an  ad-­‐hoc,  web-­‐based  reporting  environment  and  minimal  training  is  required  for  
non-­‐technical  staff  to  develop  ad-­‐hoc  reports  including;  selecting  report  output  columns,  
filtering  data,  aggregation,  layout,  format,  input  parameters  and  more.  
3. Report  Server  Projects  (in  Visual  Studio)  –  Where  technical  staff  can  develop  highly  
sophisticated,  full-­‐featured,  web-­‐based  reports  with  access  to  all  of  the  technical  capabilities  of  
the  Microsoft  Visual  Studio  interactive  development  environment  
 
This  session  will  provide  an  overview  of  the  pros  and  cons  of  each  of  these  Microsoft  Report  
development  technologies  in  the  context  and  unique  configuration  of  the  MEDITECH  DR  environment.    
Anyone  interested  in  learning  more  about  ad-­‐hoc  report  development  in  the  MEDITECH  6.0  world  
should  consider  attending  this  session.  
 
Glen  D’Abate  is  founder  and  President  of  Acmeware,  Inc.    Glen  has  25  years  of  experience  working  in  the  
healthcare  IT  field  including  13  years  at  MEDITECH  where  he  led  development  of  the  Data  Repository  
(DR)  application.  Under  Glen’s  guidance,  Acmeware  has  earned  a  reputation  as  a  leader  in  DR  consulting  
field  and  is  recognized  for  developing  innovative  DR-­‐based  reporting,  custom  application,  and  interfacing  
solutions.    He  has  also  developed  a  DR  report  writing  training  program  that  has  been  attended  by  
participants  from  dozens  of  DR  sites.  Glen  has  an  undergraduate  degree  in  Engineering  and  Economics  
from  Trinity  College  and  graduate  degrees  in  Biomedical  Engineering  and  in  Finance  from  R.P.I.  and  
Boston  College.  
 
 
 
 
 
335  –  Meeting  “Meaningful  Use”  in  the  Community  Hospital:    A  MEDITECH  Client  Server  5.64  
and  6.0  Experience  
Presenters:    Mary  Jo  Nimmo,  Edward  Ricks,  and  James  D'itri  
Organization:    Lenoir  Memorial  Hospital,  Beaufort  Memorial  Hospital,  and  CSC  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    This  topic  will  dispel  the  myth  that  community  hospitals  cannot  satisfy  the  "meaningful  use"  in  
a  timely  manner.  In  fact,  the  topic  will  show  that  small  community  hospitals  in  many  ways  are  better  
positioned  to  comply  with  the  "meaningful  use"  criteria  by  careful  planning  and  understanding  what  
steps  to  take.    
   
We  will  explore  the  efforts  of  Lenoir  Memorial  Hospital,  a  261-­‐bed  acute  care  hospital  located  in  rural  
North  Carolina  and  Beaufort  Memorial,  a  197-­‐bed  acute  care  hospital  in  South  Carolina.  We  will  provide  
an  example  of  what  two  small  community  hospital  can  and  should  do  to  achieve  compliance,  linking  the  
more  general,  conceptual  content  of  the  introductory  part  of  the  topic  with  an  actual  setting  that  is  
closing  in  on  achieving  compliance.  Lenoir  Memorial  launched  its  planning  efforts  regarding  "meaningful  
use"  in  late  2009  and  is  tracking  toward  compliance  by  2012.  Beaufort  made  the  decision  to  convert  
from  Magic  to  MEDITECH's  6.0  platform,  going  Live  in  March  of  this  year,  and  will  meet  “meaningful  
use”  compliance  in  2011.  Through  both  hospitals,  we  will  share  with  the  attendees  the  steps  being  taken  
to  achieve  compliance,  the  economics  of  the  pursuit  and  key  "lessons  learned"  from  the  efforts  to  date.  
The  topic  will  close  with  a  recap  of  the  major  points  discussed  throughout  the  presentation  followed  by  
a  question/answer  period.  
 
Mary  Jo  Nimmo,  RN  MSN  has  over  30  years  of  experience  that  includes  patient  care  delivery,  nursing  
management,  quality  management  and  IS  Department  management.  For  the  past  ten  years,  she  has  
been  the  Director  of  Management  Information  Systems  at  Lenoir  Memorial  Hospital  in  Kinston,  NC  where  
she  has  led  the  total  replacement  of  the  organization's  information  systems  and  is  currently  
spearheading  the  hospital's  pursuit  of  HITECH  "meaningful  use"  compliance.    
Ms.  Nimmo  holds  a  BSN  degree  from  the  Medical  University  of  South  Carolina  and  a  Master’s  degree  
from  East  Carolina  University  and  sits  on  various  State  IT  Committees.  
 
Edward  D.  Ricks,  MHA,  CPHIMS,  CHPS,  is  the  Vice  President  of  Information  Services  and  Chief  Information  
Officer  for  Beaufort  Memorial  Hospital  in  Beaufort,  SC.  Prior  to  joining  Beaufort  Memorial  in  2008  he  
filled  the  same  role  for  Samaritan  Medical  Center  in  Watertown,  NY.  Ed  has  over  twenty  years  of  health  
care  information  systems  experience,  with  the  last  nine  years  at  a  senior  level.  Ed  earned  a  Bachelor  of  
Science  degree  in  computer  science  from  Central  Michigan  University  in  Mt.  Pleasant,  Michigan  and  a  
Master  of  Health  Administration  degree  from  the  University  of  North  Carolina  in  Chapel  Hill.  For  the  
eighth  year  in  a  row,  Beaufort  Memorial  Hospital  was  named  one  of  the  nation's  Most  Wired  Hospitals  
according  to  the  2010  Most  Wired  Survey  and  Benchmarking  Study  printed  in  the  July  issue  of  Hospitals  
&  Health  Networks  magazine.  
 
James  D'itri,  MM  is  a  Partner  in  CSC's  Healthcare  IT  Strategy  group  with  33  years  of  experience  spanning  
IT  strategy,  selection,  and  implementation  and  related  consulting  services.  His  clients  include  
organizations  large  and  small,  from  academic  medical  centers  and  integrated  delivery  systems  to  small  
community  hospitals  and  critical  access  hospitals.  He  holds  a  Bachelor  of  Science  degree  in  Electrical  
Engineering  from  Princeton  University  and  a  Master  of  Management  degree  from  Northwestern  
University's  Kellogg  School  with  majors  in  Health  Services  Management,  Accounting  and  Management  
Information  Systems.  He  has  lectured  at  several  universities  and  has  spoken  at  a  variety  of  local  and  
national  forums.  
 
 
 
 
336  –  Affiliate  Physician  Strategies:  Using  Information  Technology  to  Earn  Loyalty    
Presenter:    Robert  J  Schwartz,  M.D  
Organization:    Dearborn  Advisors,  LLC  
Scheduled:    Thursday  June  2  at  9:45  am  
 
Abstract:    Most  facilities  find  themselves  in  a  competitive  environment  
and  struggle  with  the  best  methods  to  work  with  their  provider  
communities.  There  are  many  intrinsic  and  external  pressures  on  the  fragile  provider-­‐health  system  
relationship  that  can  result  in  fewer  patients  for  the  health  system  and  strained  relationships.  
Commonly,  relationships  with  referring  providers  and  the  medical  staff  is  defaulted  to  the  physicians  
themselves  or  delegated  to  one  or  two  individuals  who  are  not  integrated  into  the  executive  or  clinical  
environment.    
 
Quality  of  care  initiatives  are  now  common  and  most  are  successful,  resulting  in  difficulty  in  identifying  
clear  market  leaders  at  a  regional  level.  Differentiation  then  requires  additional  strategies  that  create  a  
competitive  advantage  for  the  hospital  and  this  can  be  obtained  by  borrowing  from  the  hotel,  
entertainment  and  aviation  industries.  Customer  Relationship  Management  (CRM)  has  been  adapted  to  
the  health  care  environment  -­‐  termed  Provider  Relationship  Management  (PRM)  -­‐  and  has  
demonstrated  support  of  quality  care  initiatives,  multi-­‐year  increases  in  referrals  and  increased  revenue.        
 
The  presentation  will  start  with  lessons  learned  from  other  industries  excelling  at  CRM,  addressing  the  
adjustments  necessary  for  the  health  care  environment.  The  next  part  will  be  a  case  study  of  a  
successful  program  that  dramatically  increased  referrals  and  provided  many  unplanned  benefits  from  
the  implemented  components.  The  focus  will  be  on  the  technology  components  of  Health  Information  
Exchanges  (HIE),  Decision  Support  and  Messaging  Technologies.    It  will  conclude  by  identifying  the  key  
components  in  this  model  of  PRM  and  some  lessons  learned.    
 
Robert  J  Schwartz,  M.D.,  M.P.H.;  Physician  Executive  has  more  than  25  years  of  clinical  experience.  Prior  
to  joining  Dearborn  Advisors  in  2009,  Dr.  Schwartz  served  as  Vice  President  and  Medical  Director  of  
Referring  Physician  Relations  at  the  University  of  Pittsburgh  Medical  Center  (UPMC).  He  was  responsible  
for  maintaining  relationships  with  more  than  4,000  community  and  referring  physicians.  While  there,  he  
conceived,  developed  and  implemented  an  innovative  quality  of  service  strategy,  creating  excellence  in  
access,  information  sharing  and  service  recovery.  At  UPMC,  his  ideas  and  operations  created  a  new  
approach  to  physician  loyalty  (i.e.,  earning  their  loyalty),  contributed  to  patient  safety  through  clinical  
messaging,  and  created  a  measurable  reduction  in  legal  risk  by  bridging  the  gap  between  hospital  and  
community  providers  by  treating  them  as  valued  customers.  This  work  led  to  Dr.  Schwartz  being  
recognized  as  the  2006  Microsoft  Healthcare  Users  Group,  Clinician  of  the  Year  and  2003  Innovations  
Award  from  the  Hospital  Association  of  Pennsylvania.  
 
 
 
337  –  ICD-­‐10  and  MEDITECH:    All  Aboard?  
Presenter:    Bob  Witkop  
Organization:    CTG  Healthcare  Solutions  
Scheduled:    Wednesday  June  1  at  2:30  pm  
 
Abstract:    Healthcare  organizations  are  focused  on  implementing  core  pieces  of  technology  and  
processes  that  will  enable  them  to  meet  ICD-­‐10  milestones.    Stabilizing  clinical  and  revenue  cycle  
system/processes  are  key  components  to  minimizing  the  impact  on  revenue  streams  under  the  new  
legislation.    Explore  how  MEDITECH  organizations  are  accommodating  these  requirements  with  
deadlines  looming.    This  session  will  provide  an  overview  of  legislated  changes  and  their  intent  along  
with  key  dates  and  core  MEDITECH  processes  and  system  changes  for  each  platform.    Specific  focus  
areas  will  highlight  the  impact  to  your  organizations  clinical  and  revenue  cycle  processes  as  you  steam  
towards  mandatory  compliance  deadlines!  
 
Bob  Witkop  is  currently  a  Delivery  Manger  with  CTGHS  and  has  over  14  years  of  Healthcare  Experience  in  
Project  Management,  Revenue  Cycle  Management,  Operational  Assessments,  
Implementations/Upgrades/Conversions,  and  Process  Optimizations  relating  to  medical  software  within  
multi-­‐facility  corporate  organizations,  single  standing  acute  care  hospitals,  long-­‐term  acute  care  
facilities,  home  health,  and  national  physician  billing  environments.    Bob  has  completed  projects  in  
functional  consulting  positions  with  Admissions,  Medical  Records,  Coding,  Business  Office,  Materials  
Management,  Accounts  Payable,  General  Accounting,  Physician  Billing  and  Information  Technology  
departments.  
 
 
 
 
338  –  TAR  or:    How  I  Learned  to  Stop  Worrying  and  Love  the  Automated  Transfusion  Record  
Presenter:    Don  Newton  
Organization:    CTG  Healthcare  Solutions  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    In  this  session  we  will  look  at  TAR  (Transfusion  Administration  Record)  from  a  Blood  Bank  
perspective  including  the  “art”  of  letting  go  or  current  transfusion  practices  and  trusting  the  automated  
system.  We  will  also  look  at  the  features  of  TAR  for  the  patient,  the  lab  and  the  clinical  staff.  We'll  
include  considerations  for  6.0  and  real  world  experiences.    
 
Don  is  a  Medical  Technologist  with  over  30  years  of  generalist  experience.  A  former  Laboratory  Director  
and  Vice-­‐President  of  Clinical  Operations,  Don  has  been  working  as  a  consultant  for  the  past  five  years.  
Proficient  in  both  MEDITECH  and  Cerner,  he  has  worked  with  both  single  and  multi-­‐site  facilities.  Don  is  
currently  working  on  an  enterprise  roll-­‐out  of  MEDITECH  6.0.    
 
Don  is  married  to  the  lovely  Christine.  They  have  three  children,  girls  16  and  14  and  a  son  12.  When  not  
traveling  for  work.  Don  likes  to  travel  with  his  family,  cook  and  play  guitar  in  his  classic  rock,  blues,  funk  
band:  Random  Play.  
 
 
 
339  –  MEDITECH  CS  5.6  or  6.0  –  What’s  the  Difference?    
Presenter:    Debbie  Martin  
Organization:    Dearborn  Advisors,  LLC  
Scheduled:    Thursday  June  2  at  9:30  am  
 
Abstract:    There  has  been  much  speculation  and  discussion  about  MEDITECH  Client  Server  Version  5.6  
and  6.0  and  what  it  means  to  the  end-­‐user.  Both  C/S  5.6.4  Electronic  Health  Record  (EHR)  and  6.0  Health  
Care  Information  System  (HCIS)  version  6.05  EHR  have  received  CCHITEHR  inpatient  certification.  But  
what  are  the  differences?  
 
This  session  will  provide  a  high-­‐level  overview  of  each  version  across  multiple  applications,  with  a  focus  
on  similarities  and  differences  between  the  two.  Functionality  and  integration  will  be  discussed,  as  will  
identification  of  major  process  redesign  opportunities  and/or  requirements.  Comparison  to  more  
familiar  versions  (5.5  and  below)  will  be  made,  when  helpful,  to  demonstrate  significant  changes.  
Attendees  should  expect  to  leave  this  session  with  a  good  understanding  of  what  to  expect  as  they  look  
forward  to  future  upgrades  or  implementation  of  the  latest  products.  This  presentation  is  ideal  for  those  
who  are  considering  migration  to  6.0.  
 
Debbie  Martin,  Director,  has  more  than  35  years  of  experience  in  health  care,  25  of  which  have  focused  
on  health  care  information  technology  design  and  implementation.  She  has  a  broad  range  of  clinical  
applications  implementation  and  management  experience,  along  with  depth  of  knowledge  in  systems  
design  and  healthcare  operations.  Ms.  Martin’s  diverse  background  includes  implementation  of  
integrated  Laboratory,  Radiology,  Pharmacy,  Nursing,  Order  Entry,  Appointment  Scheduling,  Enterprise  
Medical  Record,  Emergency  Department,  Operating  Room  Management  and  Provider  Order  
Management  applications  in  various-­‐sized  facilities.  In  addition,  she  has  extensive  experience  in  software  
testing,  staff  training  and  team  leadership.  She  specializes  in  MEDITECH  Magic,  Client  Server  and  6.0  
products  and  has  experience  with  multiple  third-­‐party  software  solutions  and  interfaces  with  various  
clinical  vendors.  Ms.  Martin  also  has  experience  in  the  build  and  management  of  MEDITECH’s  Corporate  
Management  System  in  complex  multi-­‐facility  environments.  
 

 
340  –  A  Day  in  the  Life  –  A  6.0  Real-­‐time  Demonstration  
Presenters:    Jeff  Battles  and  Debbie  Martin  
Organization:    St.  Bernards  Medical  Center  and  Dearborn  Advisors  
Scheduled:    Friday  June  3  at  9:30  am  
 
Abstract:    This  is  an  opportunity  to  see  MEDITECH  6.0  in  a  true  hospital  environment.  St.  Bernards  
Hospital  in  Jonesboro,  Arkansas  has  been  Live  with  MEDITECH  6.0  for  more  than  a  year.  The  session  will  
take  you  through  a  typical  patient  day  and  include  real-­‐time  demonstration  of  basic  functions  within  
EDM,  ADM,  OM,  PHA,  ITS,  LAB,  PCS,  eMAR,  PCM  and  EMR.  The  focus  will  be  on  integration,  
documentation  and  clinical  data  presentation  to  physicians  and  other  clinicians.  Time  for  questions  and  
answers  will  be  allowed  following  the  demonstration.  This  presentation  is  ideal  for  those  who  scheduled  
for,  or  considering,  migration  to  6.0.  
 
Jeff  Battles,  RN,  is  in  Information  Services  at  St.  Bernards  Medical  Center  in  Jonesboro,  AR.  He  has  13  
years  of  experience  in  health  care  working  in  the  Lab,  Emergency  Department  and  as  Manager  of  a  40-­‐
bed  Orthopedics  Department.  As  part  of  a  MEDITECH  6.0  implementation,  Jeff  transitioned  to  the  
Medical  Centers  Information  Services  Clinical  Applications  Department,  where  he  has  worked  for  the  past  
two  years.  His  specialty  applications  are  the  Patient  Care  System,  Order  Management  and  Enterprise  
Medical  Record.  He  also  works  closely  with  the  Emergency  Department,  Laboratory  and  Pharmacy  
modules.  He  has  experience  with  staff  training  and  with  MEDITECH-­‐related,  third-­‐party  vendors.    
 
Debbie  Martin,  Director,  has  more  than  35  years  of  experience  in  health  care,  25  of  which  have  focused  
on  health  care  information  technology  design  and  implementation.  She  has  a  broad  range  of  clinical  
applications  implementation  and  management  experience,  along  with  depth  of  knowledge  in  systems  
design  and  healthcare  operations.  Ms.  Martin’s  diverse  background  includes  implementation  of  
integrated  Laboratory,  Radiology,  Pharmacy,  Nursing,  Order  Entry,  Appointment  Scheduling,  Enterprise  
Medical  Record,  Emergency  Department,  Operating  Room  Management  and  Provider  Order  
Management  applications  in  various-­‐sized  facilities.  In  addition,  she  has  extensive  experience  in  software  
testing,  staff  training  and  team  leadership.  She  specializes  in  MEDITECH  Magic,  Client  Server  and  6.0  
products  and  has  experience  with  multiple  third-­‐party  software  solutions  and  interfaces  with  various  
clinical  vendors.  Ms.  Martin  also  has  experience  in  the  build  and  management  of  MEDITECH’s  Corporate  
Management  System  in  complex  multi-­‐facility  environments.  
 
 
 
341  –  MEDITECH  Systems  Update  2011  
Presenter:    James  Fitzgerald  
Organization:    Dell  Services  
Scheduled:    Thursday  June  2  at  1:30  pm  
 
Abstract:    MEDITECH  is  evolving  quickly  to  continue  to  provide  patient,  physician  and  hospital  
information  systems  that  help  healthcare  organizations  achieve  their  mission  of  improving  the  quality  
and  delivery  of  healthcare  within  their  communities.  As  MEDITECH’s  customers  ride  this  “power  curve”  
to  achieve  a  full  continuum  of  care  with  interoperability  and  meaningful  use,  the  underlying  systems  and  
technologies  must  adapt  to  changes  in  the  MEDITECH  software  as  well  as  changes  in  the  regulatory  
environment.  This  pragmatic  discussion  reviews  some  of  this  year’s  technology  changes  in  MEDITECH’s  
offering,  incremental  adjustments  hospitals  can  make  to  take  advantage  of  those  changes,  and  ways  to  
plan  successfully  for  the  future.  Topics  covered  specifically  as  they  relate  to  MEDITECH’s  offering  will  
include  encryption  of  data,  archiving,  the  growing  use  of  data  repositories  and  warehouses,  
interoperability,  virtual  desktops,  and  new  disaster  recovery  methodologies.  
 
James  J.  Fitzgerald  is  the  Chief  Technology  Officer,  MEDITECH  Solutions  Group  within  Dell  Services.  In  a  
25+  year  career  he  has  held  staff  and  executive  roles  in  sales,  marketing,  and  product  management  in  
various  companies.  Jim  was  product  manager  of  Microcom’s  ground-­‐breaking  AX  and  HDMS  series  error-­‐
correcting  network  modems,  which  paved  the  way  for  the  early  days  of  dial-­‐up  Internet  service.    
 
Since  2001,  Jim  has  served  as  CTO  of  the  MEDITECH  Solutions  Group  (formerly  JJWild)  which  was  
acquired  by  Perot  Systems  Corporation  in  2007.  Jim  has  been  an  integral  part  of  the  network,  systems,  
and  storage  technology  design  team  for  over  400  hospitals  using  the  MEDITECH  Healthcare  Information  
System,  and  has  envisioned  and  shepherded  the  creation  of  a  solutions  portfolio.  Jim’s  current  focus  is  on  
expanding  the  benefits  of  virtualized  servers,  clients,  and  networks  to  the  healthcare  community  and  
working  with  his  colleagues  at  MEDITECH  to  drive  towards  zero  downtime  healthcare  information  
systems.  
 
342  –  MEDITECH  Magic  to  MEDITECH  6.0  Migration  –  The  Magnitude  of  New  Features,  
Conversions,  and  Rebuilding  that  You  Need  to  Find  Out  Before  you  Start  
Name:    Ed  Ricks  and  Nathia  Karasch  
Organization:    Beaufort  Memorial  Hospital  and  Summit  Healthcare  
Scheduled:    Friday  June  3  at  10:00  am  
 
Abstract:    Migrating  from  MEDITECH  MAGIC  to  MEDITECH  6.x  essentially  requires  the  same  time  and  
resources  as  a  new  installation.      This  discussion  will  provide  insight  to  the  magnitude  of  this  type  of  
project  which  requires  thorough  and  thoughtful  preparation  and  planning  prior  to  the  installation  in  
order  to  have  any  chance  of  meeting  the  scheduled  Go  Live  Date.      Beaufort  Memorial  Hospital  recently  
migrated  from  MAGIC  to  MEDITECH  6.0  and  replaced  multiple  third-­‐party  vendor  applications  interfaces  
with  new  interfaces.  We  would  like  to  share  our  experiences  with  you  around  the  "gotcha's"  that  
Beaufort  Memorial  and  other  early  migration  hospitals  discovered  and  share  how  our  experiences  can  
help  you  navigate  through  these  obstacles  so  that  you  do  not  put  your  Go  Live  date  at  risk.    
 
Topics  reviewed  in  this  discussion  include:  
• New  features  to  learn  and  understand,  such  as  server  less  integrated  backups,  role-­‐base  
desktops,  UPT  and  more.  
• Areas  to  focus  on  sooner  than  later  such  as:  
o PC's  Naming  Conventions  
o Review  Existing  Customs  (Determine  if  they  are  standard  in  Focus)  
o CDS’  (identify  which  queries  used  last  and  setup  naming  conventions)  
o Printing  Process  
o Conversions  (MPI,  ITS,..)  
o Interfaces  (identify  all  Interfaces  and  dataflow)  
o Dictionary  Build  (new  dictionaries  didn't  exist  in  Magic  and  using  (Scripts  to  streamline  
with  UPT)  
o Downtime  (Policies  /  Procedures)  
o PCI  –  Link  (Historical  –  non  converted  Data)  
o Testing  Processes  (Unit,  Integrated,  Parallel)    
 
Edward  D.  Ricks,  MHA,  CPHIMS,  CHPS,  is  the  Vice  President  of  Information  Services  and  Chief  Information  
Officer  for  Beaufort  Memorial  Hospital  in  Beaufort,  SC.  Prior  to  joining  Beaufort  Memorial  in  2008  he  
filled  the  same  role  for  Samaritan  Medical  Center  in  Watertown,  NY.  Ed  has  over  20  years  of  health  care  
information  systems  experience,  with  the  last  nine  years  at  a  senior  level.  For  the  eighth  year  in  a  row,  
Beaufort  Memorial  Hospital  was  named  one  of  the  nation’s  Most  Wired  Hospitals  according  to  the  2010  
Most  Wired  Survey  and  Benchmarking  Study  printed  in  the  July  issue  of  Hospitals  &  Health  Networks  
magazine.      Ed  is  a  member  of  HIMSS  and  CHIME.  
 
Nathia  Karasch  is  Vice  President  of  software  engineering  and  client  services  at  Summit  Healthcare.  She  
has  worked  at  Summit  for  over  seven  years  and  has  over  10  years  of  experience  in  healthcare  IT.    Nathia  
is  an  expert  in  the  area  of  healthcare  interoperability  and  leads  a  team  of  engineers  to  deliver  a  wide  
variety  of  integration  projects  including  HL7,  XML,  scripting  solutions,  custom  applications  and  solutions  
that  include  web  service,  real-­‐time  scripting  interfaces  and  custom  archive  installations  for  healthcare  
organizations  in  the  US,  Canada  and  UK.    Nathia  has  specialized  in  the  past  two  years  on  the  MEDITECH  
6.x  conversions  earning  a  reputation  for  this  focus.      She  specializes  on  XML  and  HL7  interface.    
 
 
343  –  Who  Am  I  Today?  Understanding  the  Many  Facets  of  User  Provisioning  in  MEDITECH  6.0  
for  Large  and  Small  Market  Hospitals  
Presenter:    Rene  McKinnon  
Organization:    Vitalize  Consulting  Solutions  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    With  the  integrations  of  the  MIS  user  Dictionary  and  the  MIS  Provider  Dictionaries,  and  the  
addition  of  multiple  Roles  and  Facilities/Locations  in  the  new  MEDITECH  6.0  software,  user  provisioning  
has  become  more  complex  and  versatile.  These  enhancements  to  the  system  enable  this  essential  
User/Provider  build  to  take  place  in  one  area  regardless  of  the  size  of  the  hospital  market.  
The  newly  integrated  dictionaries  allow  the  small  or  large  market  hospital  system  to  control  their  user  
functionality,  appropriate  access,  provider  access  and  functionality  in  one  place.  The  system  now  
provides  one  area  for  the  data  entry  and  maintenance  of  all  essential  user/provider  information.  Often  
times  the  attention  is  placed  on  the  individual  modules  builds  and  people  lose  sight  of  the  importance  of  
the  End  User  and  Provider  build,  this  newly  integrated  dictionary  build  directly  impacts  the  complete  
system  usability.    During  this  hour  we  will  attempt  to  refocus  the  attentions  and  importance  of  User  
Provisioning  while  increasing  the  attendee’s  knowledge  and  understanding.  
 
The  presentation  will  provide  the  insight  for  the  preparation,  and  execution  of  this  build  for  a  hospital  
system.  Focus  will  be  on:  
• Preparation  needed  by  the  hospital  prior  to  the  start  of  the  project  
•  How  to  utilize  different  tools  to  assist  with  the  build  for  the  entire  HCIS  
•  The  Importance  of:  
o Roles  
o Profiles  
o Access  groups:  Focus,  NPR  
o MPA’s  (Menu’s  Provider  Access)  
• Importance  of  incorporating  Physician/provider  Information  requirements  for  billing,  
documentation,  and  regulatory  needs  in  the  initial  information  gathering  stages  
• The  collaboration  with  the  project  teams  –  to  gather  the  needed  information    
• Ways  to  avoid  re-­‐work  or  rebuilding  of  dictionaries  
• A  great  opportunity  to  clean-­‐up  old  dictionary  build  mishaps  
• The  importance  of  incorporating  the  new  user  functionality,  and  versatility  into  end  user  
training  to  enhance  the  user  experience  
• How  to  utilize  the  new  functionality  in  the  small  or  large  market  hospital  system  and  hopefully  
keep  Provider  and  end  User  frustrations  at  a  minimum  
•  Provide  helpful  guidelines  to  user  dictionary  maintenance  post  live,  what  happens  the  day  after  
 
Rene  McKinnon  BS  RN,  is  a  Senior  Consultant  in  the  MEDITECH  Practice  at  Vitalize  Consulting  Solutions.  
Rene  has  28  years  Clinical  Experience  years,  15  years  of  MEDITECH  experience  implementing,  and  
supporting  various  modules  from  Magic  3.6  to  MEDITECH  6.0.  
 
 
 
 
 
344  –  MEDITECH  6.0:    Lessons  Learned  
Presenter:    Jan  Moore  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    There’s  no  doubt  that  MEDITECH  6.0  takes  the  proven  MEDITECH  HCIS  to  the  ‘next  level’,  
providing  significant  benefits  to  its  users.  At  the  same  time,  the  6.0  implementation  can  also  provide  
critical  insights  into  process  change  and  system  integration  requirements  related  to  the  use  of  the  6.0  
platform.    
 
Join  us  for  a  discussion  of  lessons  learned  and  the  key  6.0  implementation  and  adoption  success  factors  
from  both  an  application  and  a  technical  perspective.  We’ll  discuss  pre-­‐implementation  planning  
strategies,  such  as  tips  to  address  process  redesign;  important  technical  considerations,  including  those  
specific  to  a  virtualized  system;  reports  analysis;  and  specific  MEDITECH  6.0  module  nuances.  We  will  
share  our  experiences  garnered  from  providing  technology,  consulting,  and  advisory  services  to  many  
organizations  that  are  planning  to  implement  or  have  implemented  6.0.  Benefit  from  our  library  of  
“lessons  learned”  and  success  strategies.  And  come  share  your  thoughts  and  questions  as  well.  
 
Jan  Moore  currently  serves  as  a  Director  of  Consulting  for  the  MEDITECH  Solutions  Group  within  Dell  
Services’  Healthcare  Consulting  Practice.    She  is  a  seasoned  professional  with  over  35  years  in  the  
healthcare  field.  Jan  has  managed  multiple  MEDITECH  implementations,  developed  healthcare  
information  management  strategic  plans,  provided  interim  management  for  multiple  healthcare  
organizations,  spearheaded  major  project  management  endeavors,  and  has  held  many  positions,  
including  CIO  and  Vice  President.          
 
Jan  has  been  with  Dell  Services  for  over  15  years.    During  that  time  she  has  served  in  multiple  capacities  
including  business  development,  practice  management,  staff  management,  and  service  delivery.    She  has  
been  able  to  develop  strong  business  relationships  over  the  course  of  her  career  and  is  considered  to  be  a  
highly  regarded  senior  executive  in  the  healthcare  arena.    Prior  to  joining  Dell  Services,  Jan  served  as  the  
CIO  at  two  MEDITECH  hospitals.  

345  –  Migrating  from  MAGIC  to  6.0?    Understand  the  Integration  and  Functionality  between  
the  OM/EMR  and  LAB  Applications  
Presenter:    Nichole  Malone  
Organization:    HealthNET  Systems  Consulting  
Scheduled:    Thursday  June  2  at  1:30  pm  
 
Abstract:    In  the  early  stages  of  all  implementations,  it  is  crucial  to  understand  the  integration  between  
all  applications  and  how  the  build  in  one  application  will  impact  the  functionality  of  all  connecting  
applications.    Although  some  functionality  and  integration  is  the  same  in  the  MAGIC  platform  as  it  is  in  
the  new  6.0  platform,  the  majority  has  changed  between  the  two  platforms.    The  perfect  example  can  
be  seen  with  the  OM/EMR  and  LAB  applications.    This  session  will  reveal  the  major  changes  that  6.0  
brings  to  the  OM/EMR  and  LAB  applications  from  functionality,  dictionary  build,  and  an  integration  
standpoint.    Learn  about  the  impact  that  the  two  6.0  applications  have  on  each  other,  as  well  as  the  
trouble  areas  sites  migrating  have  encountered.  
 
Nichole  Malone,  a  consultant  with  HealthNET  Systems  Consulting,  has  worked  as  a  support  analyst  for  
ancillary  and  clinical  applications,  and  has  served  as  a  LAB  implementation  specialist  for  both  single  and  
multi-­‐facility  Magic  to  6.0  migration  implementations.    Nichole’s  Healthcare  IT  experience  includes  
working  with  ancillary  and  clinical  IT  assessments,  process  redesign,  training,  and  HCIS  selections.  
 
 
 
 
346  –  Physician  Care  Manager  (CPOE,  MEDREC,  eRX,  PWM,  and  PDOC)  –  Navigating  
Development  and  Optimization  Opportunities  
Presenter:    Chad  Turner  
Organization:    HealthNET  Systems  Consulting  
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    From  maximizing  reimbursement  to  achieving  clinical  excellence  in  the  organization,  
MEDITECH’s  Physician  Care  Manager  (PCM)  is  a  suite  of  products  with  incredible  benefit  to  the  
organization  for  achieving  ARRA  and  clinical  excellence  goals.    Automating  processes,  designing  
documentation  that  is  streamlined  and  efficient  for  physicians,  providing  clinical  decision  support,  and  
assuring  data  flow  between  nursing  staff  and  physicians  in  both  the  ED  and  the  in-­‐patient  setting  are  all  
crucial  in  developing  an  optimal  system.    Come  see  how  your  organization  can  develop  PCM,  maximize  
quality,  accomplish  Joint  Commission  goals,  and  develop  the  system  to  meet  Meaningful  Use  criteria  to  
accomplish  financial  and  clinical  excellence.  
 
This  session  will  cover  the  necessary  steps  of  planning  and  development,  the  importance  of  
standardization,  and  implementation  strategies.    Key  topics  will  include:    Documentation  methodology,  
nomenclature,  computerized  physician  order  entry  (CPOE),  ePrecribing  (eRX),  on-­‐Line  medication  
reconciliation  (MEDREC),  and  physician  on-­‐line  documentation  (PDOC).    Technology,  clinician/physician  
buy  in,  optimal  data  flow,  and  Clinical  Documentation  Improvement  Program  (CDIP)  development  will  
also  be  discussed.  
 
Chad  Turner  currently  serves  as  an  Advanced  Clinical  Specialist  at  HealthNET  Systems  Consulting,  Inc.  
Chad  has  over  16  years  of  experience  in  Healthcare  IT  that  includes  project  management,  IT  planning,  IT  
assessments,  clinical  systems  implementation,  system  upgrades,  process  redesign,  training,  HCIS  and  
hardware  selections.  Chad  has  extensive  experience  in  the  areas  of  project  management,  advanced  
clinical  information  systems,  multi-­‐facility  implementations.  
                   

 
 
 
 
 
 
 
 
347  –  HIE  –  A  Transforming  Strategy,  A  Platform  of  Systems  
Presenter:  Mary  Kasal  
Organization:  Cornerstone  Advisors  Group  
Scheduled:    Wednesday  June  1  at  2:30  pm  
 
Abstract:    Franciscan  Health  has  one  of  the  largest  regional  HIE’s  in  the  country,  in  continuous  operation  
since  2000,  serving  over  900,000  patients  and  over  7000  clinical  users.    The  HIE  is  a  central  Franciscan  
strategy  for  connecting  the  physicians  together  and  to  improve  the  care  of  the  community.  
 
This  presentation  will  highlight  the  key  areas  of  HIE  platforms,  how  an  HIE  strategy  can  distinguish  your  
organization  and  the  help  you  in  navigating  your  HIE  decisions.  Franciscan  selected  an  HIE  system  in  
1999,  taking  a  leadership  position  early  in  the  development  of  what  has  become  a  core  system  for  
healthcare  across  the  country.    This  session  will  concentrate  on  helping  you  understand  how  an  HIE  
strategy  can  be  a  core  strategy  for  connecting  your  physicians,  improving  continuity  of  care,  reduce  
unneeded  testing  and  improve  the  care  of  your  community.  
 
HIE  platforms  contain  multiple  ‘modules’  and  hype  regarding  single  areas  (CCD)  has  caused  some  
confusion  in  ‘what  is  an  HIE’.    This  session  will  lay  out  the  key  areas  of  HIE  in  a  clear  manner  to  help  you  
learn  the  facts  behind  the  hype.    This  will  help  you  move  forward  in  planning  an  HIE  strategy  that  is  both  
achievable  and  a  solid  fit  for  your  MEDITECH  architecture.    
 
Mary  Kasal  is  with  Cornerstone  Advisor  Group.    Mary  has  been  a  leader  in  the  MEDITECH  community  for  
over  25  years,  having  held  CIO  positions  in  large  multi-­‐hospital  systems.    Mary  has  been  involved  in  HIE  
since  the  early  90’s  when  these  efforts  were  called  CHIN’s.    She  led  the  Franciscan  HIE  to  become  one  of  
the  largest  HIE’s  in  the  country,  as  Executive  Director  from  2008  –  2011.  
 
 
 

348  –  Scanning  and  Archiving  and  6.0  


Presenter:    Denis  Brideau  
Organization:    Dell  Services  
Scheduled:    Thursday  June  2  at  10:00  am  
 
Abstract:    The  planning  and  implementation  of  Scanning  and  Archiving  (SCA)  is  often  overlooked  by  
many  organizations  as  it  is  easy  to  underestimate  the  complexity  of  the  application,  the  resources,  
policies  and  processes  along  with  the  technology  required  to  achieve  a  successful  implementation.    This  
is  even  more  important  for  sites  that  are  migrating  from  Magic  to  the  new  6.0  or  MEDITECH  Advanced  
Technology  (M-­‐AT)  platform  as  SCA  is  the  vehicle  used  to  migrate  reports  from  Magic  applications  to  
EMR  for  patient-­‐related  reports  and  MIS  for  Financial  reports.    This  session  will  give  an  overview  of  6.0  
SCA,  go  over  some  of  what  MEDITECH  has  in  development  for  future  releases,  describe  the  report  
migration,  and  review  lessons  learned  from  those  who  have  been  through  the  process.  
 
Denis  Brideau  has  more  than  23  years  of  healthcare  information  systems  and  management  experience.  
He  has  worked  specifically  with  MEDITECH  applications  for  the  last  19  years  and  has  been  with  Dell  
Services  for  seven  of  those.  His  hospital  expertise  has  been  developed  through  various  roles  such  as  
Director  of  Information  Technology  and  Systems  Analyst.  Denis’  work  on  the  Dell  Services  team  includes  
project  management  of  MEDITECH  implementations,  Scanning  and  Archiving  assessments,  
implementations  and  optimizations,  as  well  as  subject  matter  expertise.    Denis  was  one  of  the  first  
people  to  receive  training  on  Scanning  and  Archiving  when  it  was  released  and  has  had  nine  different  
MEDITECH  SCA  clients.  
 
 
 
349  –  Preparing  for  ICD-­‐10  
Presenter:    Jeanette  Frank  
Organization:    Dell  Services  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    This  presentation  will  provide  background  on  why  the  United  States  is  implementing  ICD-­‐10  
CM  (diagnosis  coding)  and  PCS  (procedural  coding).  It  will  compare  ICD-­‐10  to  ICD-­‐9,  discuss  “Things  You  
Need  to  Know”  about  ICD-­‐10,  and  review  the  timeline  and  deadlines.  Recommendations  on  project  
planning  and  implementation  components,  as  well  as  team  structure  and  communication  will  be  
provided.  Links  to  online  resources  to  assist  organizations  with  implementation  will  be  shared.  
 
Jeanette  Frank,  Manager,  Dell  Services,  MEDITECH  Practice  Group,  has  more  than  26  years  of  healthcare  
information  systems  and  finance  experience.    She  has  worked  specifically  with  MEDITECH  applications  
for  the  last  23  years.  Her  expertise  has  been  developed  through  various  roles  such  as  Director  of  
Information  Technology  and  Financial  Systems  Analyst.  Jeanette’s  work  on  the  Dell  Services  team  
includes  project  management  of  MEDITECH  implementations,  revenue  cycle  assessments  and  
optimizations,  as  well  as  management  of  regulatory  and  system  updates.  
 

 
350  –  Accountable  Care  Organizations:    What  are  They  and  How  Do  We  Prepare?  
Presenter:    Charlotte  Hovet,  MD  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    The  Patient  Protection  and  Affordable  Care  Act  (PPACA)  authorized  the  Centers  for  Medicare  
and  Medicaid  (CMS)  to  set  up  a  shared-­‐savings  program  starting  January  1,  2012.  As  a  provider,  you  may  
be  interested  in  Accountable  Care  Organizations  (ACOs)  not  only  for  the  potential  revenue  increase  from  
Medicare  but  also  because  of  the  major  changes  in  reimbursement  models  which  lie  ahead.  Join  us  as  
we  share  a  few  examples  of  models  currently  being  created  to  build  the  necessary  infrastructure  and  a  
roadmap  for  getting  started.  We  will  define  what  an  ACO  means  for  your  organization  and  identify  the  
foundation  necessary  to  be  successful  as  defined  by  the  PPACA  and  the  National  Committee  for  Quality  
Assurance  (NCQA).  
 
Charlotte  Hovet,  MD,  MMM,  CPE,  Medical  Director,  Clinical  Informatics,  Dell  Services,  is  a  physician  
executive  with  extensive  experience  in  medical  management  leadership  and  medical  staff  governance.  In  
her  current  role,  Charlotte  partners  with  health  system  clients  to  implement  and  optimize  clinical  
information  systems  to  support  excellence  in  patient  care.  With  a  focus  on  physician  engagement,  she  
provides  an  experienced  clinician  peer  perspective,  informatics  knowledge  and  skill,  and  physician  
alignment  strategies  that  drive  change  in  a  complex  medical  environment.  Charlotte  provides  client  
education  on  physician  adoption  of  the  Electronic  Health  Record,  leading  project  teams  in  the  
development  of  enterprise  governance,  knowledge  management,  and  change  management  solutions.    
 
Charlotte  has  demonstrated  strengths  in  driving  patient  safety  and  quality  initiatives,  resulting  in  
improved,  measurable  healthcare  outcomes.  Throughout  her  many  experiences  in  leading  physicians  
through  change,  Charlotte  has  promoted  a  vision  of  patient-­‐centered  care,  evidenced-­‐based  practice,  
and  a  culture  of  organizational  excellence.  Charlotte  has  a  strong  record  of  clinical  credibility,  having  
practiced  as  a  board-­‐certified  family  physician  for  20  years.  
 
 
 
 
351  –  Finding  Your  Way  Through  the  Jungle  of  Mobile  Solutions  
Presenter:    Stephen  Holmes  
Organization:    Dell  Services  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    You  are  ready  to  install  Bedside  Medication  Verification,  EMAR,  Nurse  Documentation,  
Transfusion,  or  other  clinical  applications  that  require  bar  codes,  readers,  printers,  etc.?  Are  you  asking  
yourself  what  scanner  will  we  use?  How  do  we  print  the  wristband?  What  information  do  we  need  for  
the  ID  card?  Should  we  use  a  PDA,  Laptop  or  Tablet?  
 
Finding  your  way  through  the  jungle  of  mobile  solutions  available  today  can  be  very  confusing,  time  
consuming,  but  more  importantly  very  costly  to  your  organization  if  you  don’t  make  the  right  choices.  
This  session  will  guide  you  through  the  selection  process,  and  provide  you  with  the  information  you  
need  to  make  informed  decisions  regarding  mobile  solutions.  
 
In  this  session  we  will  explore:  
 
• How  to  evaluate  and  select  a  printer/wristband  solution  -­‐The  evolution  of  barcoding,  and  the  
selection  process  for  “scanners”  versus  “imagers”  
• The  differences  between  “tethered”  and  “cordless”  scanners  -­‐MEDITECH  requirements  for  PDA  
devices  -­‐Printers  that  are  supported  by  MEDITECH  for  seamless  printing  of  bar  code  labels  
• Wireless  needs  for  portable  data  collection  -­‐Portable  printing  for  specimen  collection  
• Document  Scanners  for  “Point  of  Service”  versus  “Point  of  Use”  
• Solutions  providing  patient  ID  cards  to  assist  with  Registration  
 
Stephen  Holmes,  Director,  Business  and  Product  Development,  Dell  Services  has  worked  in  various  
capacities  over  the  past  18  years,  in  development  of  MEDITECH  bar  code  and  peripheral  devices.  Initially,  
he  worked  with  the  Materials  Management  application  and  for  the  past  six  years  with  MEDITECH’s  
Clinical  applications.  

 
 
 
 
 
 
 
352  –  Meaningful  Use  Quality  Measurement:  Ins,  Outs,  and  In-­‐Betweens  
Presenter:    Anita  Karcz  
Organization:    Institute  for  Health  Metrics  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    This  session  is  designed  to  help  users  understand  the  structure  and  requirements  of  
Meaningful  Use  Quality  Measures  for  Stage  1  and  to  provide  insight  into  what  is  coming  for  Stage  2  and  
3.  Controversies/ambiguities  in  Quality  Measures  will  be  highlighted  and  discussed.  The  session  will  also  
include  organizational  strategies  for  quality  measure  compliance.  
 
Anita  Karcz  MD  MBA  is  Chief  Medical  Officer  at  Institute  for  Health  Metrics  and  has  created  nationally  
recognized  clinical  criteria  for  quality  improvement.  She  spent  several  years  as  a  practicing  emergency  
physician  and  has  done  research  and  product  development  in  the  areas  of  clinical  outcomes  and  decision  
support.  She  was  Vice  President  of  Clinical  Product  Development  at  InterQual  Inc.,  a  company  that  
developed  utilization  software  for  hospitals  and  managed  care.  She  has  served  as  a  member  of  the  AHRQ  
advisory  panel  on  severity  adjustment  research.  

353  –  It’s  Not  All  About  the  Revenue  …  We  Still  Have  Expenses  to  Contain  and  Reduce!  
Presenter:    Farrah  Mahoney  
Organization:    Healthcare  Insights  
Scheduled:    Thursday  June  2  at  9:30  am  
 
Abstract:    In  today’s  economy,  hospitals  and  health  systems  are  challenged  more  than  ever  to  increase  
revenue  and  decrease  expenses.  It’s  not  easy  to  do  either  one.    This  session  will  focus  on  decreasing  
expenses  by  examining  best  practice  labor  management  techniques  and  measures,  discussing  
benchmarking  and  key  performance  indicators,  and  financial  management  accountability.      
 
Labor  Management  Techniques  and  Measures:  
• Labor  Compensation  Ratio  –  how  to  calculate  it  and  use  it  to  set  goals  
• Discuss  the  differences  between  “rate”  and  “efficiency”  variances  and  how  to  use  these  
variances  to  improve  labor  management  reporting  to  meet  organizational  goals  
• Determine  how  to  set  and  maintain  standards  through  benchmarking,  reporting  and  monitoring  
 
Benchmarking  and  Key  Performance  Indicators:  
• Explain  and  calculate  the  top  11  Key  Performance  Financial  Indicators    
• Discuss  how  to  trend  the  KPIs  and  use  them  for  benchmarking  
• Brief  overview  of  work  load  units  –  are  you  using  the  right  ones  and  how  do  you  establish  them    
 
Financial  Management  Reporting  and  Accountability:  
• Ten  tips  and  tools  to  create  best  practice  financial  reporting  
• Review  and  examine  current  reports  and  how  to  take  them  to  the  next  level  
• How  to  create  the  culture  of  accountability  to  improve  the  organization’s  bottom  line  
 
This  session  will  help  organizations  improve  labor  management  techniques,  understand  financial  key  
performance  indicators,  and  create  a  culture  of  accountability  through  better  reporting,  monitoring,  and  
analysis.    Labor  management  techniques  will  include  the  labor  compensation  ratio,  rate  and  efficiency  
variances,  and  setting  and  maintaining  labor  standards.    Financial  key  performance  indicators  will  
include  definitions,  calculations,  and  trending  capabilities.    The  session  will  review  and  examine  current  
report  practices  and  how  to  make  the  reports  best  practice.    Overall,  the  session  will  focus  on  bringing  
accountability  to  an  organization  through  these  simple  analyses.      
 
Farrah  Mahoney  is  the  Director  of  Business  Development  for  Healthcare  Insights,  LLC,  which  specializes  
in  the  teaching  and  consulting  of  healthcare  financial  management  issues.  As  part  of  her  responsibilities,  
Farrah  advises  clients  on  best  practice  reporting  and  monitoring  techniques.  Prior  to  her  role  at  
Healthcare  Insights,  Farrah  spent  seven  years  working  in  the  finance  department  of  several  healthcare  
providers.  These  included  a  350-­‐bed  acute  care  hospital,  as  well  as  long-­‐term  acute  care  providers  and  a  
physician  group.  She  holds  a  Bachelors  of  Science  degree  in  Accounting  and  a  Master  of  Business  
Administration  from  the  University  of  Southern  Indiana.  

 
 
 
354  –  Integrating  Electronic  Medical  Records  to  MEDITECH  
Presenter:    Aurel  Kleinerman,  M.D.,  Ph.D.  
Organization:    Blue  Iris  (MITEM  Corporation)  
Scheduled:    Thursday  June  2  at  2:30  pm  
 
Abstract:    The  health  IT  component  of  the  2009  Stimulus  Bill,  the  HITECH  Act,  appropriates  $19.2  billion  
dollars  to  encourage  the  adoption  of  Electronic  Health  Records.    Beginning  this  year,  more  than  $40,000  
is  offered  to  each  physician  to  acquire  an  Electronic  Medical  Records  System  (EMR).  Beginning  in  2015,  
penalties  are  going  to  be  imposed  by  Centers  for  Medicare  and  Medicare  Services  (CMS)  if  the  
participating  health  care  provider  is  not  using  an  EMR.  
 
Currently,  it  is  estimated  that  less  than  8%  of  physicians  have  access  to  an  advanced  EMR  –  an  EMR  that  
is  connected  to  remote  health  services:  Labs,  Pathology,  Radiology,  Hospital  Information  System,  etc.    
There  are  850,000  active  physicians  in  the  US  of  which  85%  (650,000)  practice  in  a  small  office  (less  than  
nine  physicians).    There  are  75,000  hospitals  in  the  US  which  means  that  each  hospital  serves  an  average  
of  85  small  physician  practices.  
 
Wide  and  rapid  adoption  of  EMRs  is  going  to  strain  the  health  IT  resources  for  integration.  How  to  
integrate?    What  is  the  most  efficient  way  to  integrate?    Who  is  going  to  integrate?  What  is  the  role  of  
hospitals  IT?    How  will  standards  help  integration?  
 
This  presentation  is  designed  to  be  a  primer  to  integration  and  an  attempt  to  answer  the  questions  
above  without  going  into  complex  technical  details.      
 
Topics:  
• EMR/EHR  Integration  Challenge  
• Integration  101  
o Workflow  Integration  (Integration  must  benefit  all  organizations  involved)  
o Systems  Integration  Methods  (integrating  computers  and  software)  
§ Point  to  Point  Integration  (benefits  and  drawbacks)  
§ Interface  engines  (benefits  and  drawbacks)  
§ Application  Service  Provider  (ASP)  integration  (benefits  and  drawbacks)  
o Barriers  to  Integration  
o Integrations  Standards  
 
Aurel  Kleinerman,  M.D.,  Ph.D.  is  the  founder  and  CEO  of  MITEM  Corporation.  He  is  the  inventor  and  
architect  of  MITEM’s  application  integration  technology  and  holds  several  US  patents.  Dr.  Kleinerman  
has  worked  in  computer  science  and  systems  architecture  for  more  than  40  years,  with  particular  
emphasis  on  non-­‐invasive  integration  of  various  disparate  systems.  He  has  developed  software  for  a  
variety  of  advanced  systems  and  developed  the  first  micro  system  for  control  and  data  collection  in  a  
biochemistry  laboratory.  Dr.  Kleinerman  received  a  Ph.D.  in  mathematics  in  1977  from  Cornell  University,  
an  M.D.  in  1981  from  Johns  Hopkins  University  and  completed  his  residency  in  medicine  at  Stanford  
University  Medical  Center.  He  is  currently  licensed  to  practice  medicine  in  the  State  of  California.  
 
 
 

355  –  Managing  Medication  Orders  in  a  CPOE  World  


Presenters:    Sue  Byrd  and  Debra  Ramsey  
Organization:    Centura  Health  and  CSC  
Scheduled:    Friday  June  3  at  10:00  am  
 
Abstract:    This  presentation  will  cover  the  dictionary  settings  and  configuration  changes  necessary  for  
CPOE.  The  presenters  will  discuss  POM  Order  Entry,  pharmacy  verification,  and  eMAR  administration  
through  the  unique  challenges  presented  by  a  multi-­‐facility  organization,  Pyxis  overrides,  pharmacists  
monitoring  of  drug  therapy,  and  Order  Sets.  
 
Sue  Byrd  has  had  over  25  years  of  experience  in  healthcare  at  Centura  Health,  filling  many  rolls  from  
Admissions  Manager  and  IT  analyst  for  Pharmacy.  She  was  part  of  the  original  implementation  team  for  
MEDITECH  and  is  instrumental  in  the  Medication  Reconciliation  process,  AOM  Drug  dictionary  build/edit,  
as  well  as  supporting  the  Pharmacy  application.  
 
Deb  Ramsey,  R.Ph.,  MBA,  is  a  consultant  with  over  five  years  consulting  experience  and  over  20  years  
working  in  healthcare.  She  has  experience  as  Pharmacy  and  Information  Technology  Director  at  the  
medium  size  hospital,  where  she  was  part  of  the  original  implementation  team  for  MEDITECH  Pharmacy,  
eMAR/BMV,  and  NUR.  As  a  consultant  she  worked  with  MEDITECH  Magic,  C/S,  and  Allscripts.  
 
 
 
 
 
 
 
 
 
 
 
 
356  –  The  Dirty  Little  Secret  of  Document  Scanning  
Presenter:    Bryan  Donovan  
Organization:    BizTech  Healthcare  Solutions  Inc  
Scheduled:    Thursday  June  2  at  11:00  am  
 
Abstract:    Learn  how  Alice  Peck  Day  Memorial  Hospital  fights  the  battle  of  Time  vs.  Speed  
 
Instead  of  focusing  on  the  “speeds  and  feeds”  of  the  scanner  hardware,  hospitals  are  better  served  by  
asking  ”how  long  will  it  take  me  to  prep  1,000  pages  for  scanning”.    The  reason  why  is,  if  it  takes  two  
hours  to  prep  1,000  pages,  how  important  is  the  fact  that  your  scanner  scans  at  100  pages  per  minute?  
Trade  groups  within  the  document  imaging  industry  estimate  that  it  typically  takes  one  hour  to  prep  
between  500-­‐600  pages  for  the  scanning  process.  What  are  the  factors  that  contribute  to  the  prep  time  
labor?  Hospitals  need  to  know  that,  and  they  don’t.  
 
This  presentation  is  essentially  a  case  study  of  the  implementation  of  scanning  at  Alice  Peck  Day  
Memorial  Hospital.  It  illustrates  what  was  done  to  fight  the  battle  of  “Time  vs.  Speed”.    
 
Topics:  
• Time  involved  with  Scanning  
• Speed  of  the  scanner  is  a  miniscule  part  of  the  overall  time  
• Scanner  hardware  specs  
• Scanner  features  that  affect  prep  
• Image  Processing  Issues  
• Time  vs.  Speed  
• Scanning  Metrics  
 
Bryan  Donovan  is  the  Sales  &  Marketing  Manager  for  BizTech  Healthcare.  He  has  over  15  years  of  
experience  in  the  document  imaging  and  workflow  industry.  He  has  been  with  BizTech  for  nine  years  and  
previously  worked  for  Digital  Equipment  Corporation  and  Keyfile  Corporation.  He  is  a  Microsoft  Certified  
Systems  Engineer  and  a  frequent  speaker  on  the  topic  of  healthcare  process  automation.  Recent  
speaking  engagements  include  MEDITECH  User  Conference  (MUSE  International)  May  2009,  Vancouver  
BC;  ILHIMA  Annual  Conference,  May  2009,  Lincolnshire,  IL;  and  NEHIMA  Six  States  Annual  Conference,  
May  2008,  Worcester  MA.  
 
 
 
 
 
 
 
 
 
 
 
 
 
357  –  MEDITECH  Data  Repository  for  Reporting  Meaningful  Use  Clinical  Quality  Measures  (e-­‐
Measures)  
Presenter:    Zahid  Butt,  MD  FACG  
Organization:    Medisolv  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    “Meaningful  Use”  imposes  significant  quality  and  EHR  usage  reporting  requirements  for  both  
Hospitals  and  Physicians.  MEDITECH  has  chosen  its  Data  Repository  for  compliance  with  Meaningful  Use  
Clinical  Quality  Reporting.  This  timely  presentation  will  review  how  the  Data  Repository  is  used  for  
Meaningful  Use  Quality  Reporting  and  related  work  flow  changes  needed  for  critical  data  capture.  
 
Zahid  Butt,  MD  FACG  is  the  founder  and  CEO  of  Medisolv  Inc.,  a  software  company  providing  business  
intelligence  and  quality  reporting  solutions  for  hospitals  and  health  systems.  He  manages  a  team  of  
software  developers  who  create  innovative  software  applications  from  initial  design  to  full  production.  
Zahid  also  manages  and  directs  the  company’s  activities  to  achieve  business  and  growth  objectives,  and  
establishes  strategic  priorities  for  the  company  and  defines  tactical  objectives  for  individual  projects.  
Their  products  have  been  implemented  in  more  than  150  hospitals.  
 
 
 

358  –  Understanding  Data  Repository  Errors  from  a  Former  MEDITECH  DR  Specialist  
Presenter:    Shawn  Kenny  
Organization:    Blue  Elm  Company  
Scheduled:    Thursday  June  2  at  11:00  am  
 
Abstract:    Data  Repository  is  becoming  the  default  reporting  tool  as  more  healthcare  facilities  are  
migrating  over  to  6.0.    Demystifying  the  Data  Repository  error  log  will  help  end  users  focus  on  more  
important  issues,  such  as  creating  useful  reports  from  the  data  in  the  Data  Repository,  and  less  on  
reporting  errors.  
 
This  presentation  will  help  explain  what  the  messages  in  the  Data  Repository  error  log  mean  and  their  
importance.    Knowing  why  the  message  was  generate  and  where  in  the  transfer  process  the  breakdown  
occurred  will  help  end  users  determine  if  Data  Repository  integrity  has  been  affected.  
 
Shawn  Kenny  worked  in  the  Data  Repository  group  at  MEDITECH  for  several  years  as  an  application  
specialist.  His  duties  included  but  were  not  limited  to  implementations,  service  and  updates.  He  was  
responsible  for  making  sure  data  was  transferring  correctly  to  many  facilities  Data  Repositories.  For  the  
last  few  years,  Shawn  has  worked  at  Blue  Elm  Company  as  Manager  of  Installation  &  Service.  
 
 
 
 
 
 
 
 
359  –  MEDITECH  6.0  AND  Physician’s  Involvement  
Presenter:    Linda  John-­‐Breeden  
Organization:    Vision  Consulting  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    This  presentation  will  provide  elements  and  processes  on  how  to  get  physicians  involved  that  
will  lead  to  a  successful  implementation.    Getting  physicians  involved  in  the  new  processes  of  MEDITECH  
6.0  is  key  in  having  a  successful  implementation,  but  just  saying  those  words  doesn’t  make  it  happen  nor  
does  it  actually  get  them  involved.    We  will  discuss  when  and  how  to  get  physicians  involved  with  
developing  the  system  from  marketing,  committees,  training  and  support.  
 
Presentation  outline:  
 
Marketing  
• Discuss  the  advantages  (Medication  Reconciliation;  Discharge  Routine)  
• Get  the  word  out  
• Discuss  the  transition  
• It’s  not  just  I.T.,  it’s  the  entire  facility  
• Make  MEDITECH  6.0  available  at  physicians’  offices  
 
Physician  Participation/Project  Leadership:  
• Physician  Champions  
• Physician  Advisory  Committee  
• Physician  Steering  Committee  
• Dictionary  Development  
   
Developing  Training  Plan:  
• Use  more  than  one  technique:    Groups,  one-­‐on-­‐one,  training  DVD  
 
Physician  Support:  
• Develop  a  team  of  super  users  just  for  the  physicians  
• Make  sure  physicians  know  there  is  support  just  for  them  by  advertising    
• Provide  area  to  test  (just  for  physician’s)  with  support  available  
• Ask  physicians  if  they  have  questions,  if  they  need  help    
• Ask  specific  questions  about  issues  you’ve  heard  of  to  see  if  they  are  having  the  same  problems  
 
Linda  John-­‐Breeden  is  a  Senior  Implementation  Consultant/Manager  with  Vision  Consulting.  Linda  has  
25+  years  of  experience  in  the  healthcare  arena,  currently  part  of  the  PCM  team  implementing  MT  6.0  
and  works  closely  with  Dr.  Charles  Bell  on  the  HCA  MEDITECH  6.0  PCM  team.    Linda  was  a  Training  
Leader  for  a  Southern  California  Healthcare  organization,  has  been  involved  in  the  CPOE  process  for  the  
last  ten  years  and  has  a  great  understanding  of  the  entire  Revenue  Cycle.  
 
 
 
 
 
360  –  No-­‐Assembly-­‐Required  CPOE:    Continued  Discussions  on  Jumpstarting  POM  with  Pre-­‐
Built  Medication  Orders  
Presenter:    Mili  Gera  
Organization:    First  DataBank  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    Deploying  a  computerized  physician  order  entry  (CPOE)  application  requires  a  substantial  
allocation  of  dedicated  pharmacy  and  technical  resources.    This  session  will  present  the  methodology  
that  a  Client  Server  site  followed  in  order  to  abbreviate  the  time  demands  placed  on  scarce  pharmacy  
resources  in  the  implementation  of  CPOE.  The  hour  will  include  a  detailed  description  of  the  process  
used  to  integrate  pre-­‐built  ordering  content  from  a  third-­‐party  drug  information  provider  into  
MEDITECH’s  POM  application.    
   
Considerations  discussed  will  include  the  mapping  of  MEDITECH  data  dictionaries  to  the  ordering  
content  provided  by  the  drug  information  compendia,  automated  matching  of  the  pre-­‐populated  order  
string  content  to  a  site’s  Formulary  items,  and  incorporating  the  pre-­‐built  order  strings  into  the  
appropriate  fields  in  POM.  
 
In  addition,  there  will  be  a  review  of  other  optimizations  employed  by  the  site.  The  focus  of  this  review  
will  be  on  strategies  used  to  minimize  physician  scrolling  by  producing  an  acceptable  number  of  order  
strings  per  medication.    
 
Mili  Gera  is  an  Implementation  Engineer  at  First  DataBank.  Throughout  her  time  at  First  DataBank,  she  
has  helped  guide  many  users  with  the  process  of  integrating  third-­‐party  drug  data  content  into  their  own  
Health  Information  Systems.    Having  worked  with  the  multitude  of  market  segments  within  the  health  
care  industry,  she's  had  the  opportunity  to  gain  knowledge  about  EMR,  E-­‐prescribing,  EMAR  and  CPOE  
implementations.  
 
 
 
 
361  –  Eliminating  Common  Registration  Errors  that  Cause  Delayed  AR  Days  &  Denials  
Presenter:    Glenn  Gross  
Organization:    Provider  Advantage  
Scheduled:    Thursday  June  2  at  1:30  pm  
 
Abstract:    The  job  of  patient  registration  has  become  one  of  the  most  complex  revenue  cycle  jobs  in  the  
hospital.    Low-­‐paid  staff  need  to  understand  multiple  insurance  codes  and  rules,  comply  with  regulatory  
issues  like  HIPAA,  Fair  Debt  Regulations,  JCAHO  and  more.  Now  they  are  being  asked  to  provide  patient  
estimates  and  even  collect  from  the  patient  prior  to  service.  What  can  go  wrong  with  all  that?  
 
This  session  will  review  things  that  you  can  do  to  reduce  and/or  eliminate  common  errors  which  can  
cause  "chain  of  event"  issues  throughout  the  patient  access  and  billing  departments  which  cause  
increased  AR  days  and  denials  in  most  hospitals.      
 
This  session  will  explore  real  life  patient  access  situations  and  ways  to  deal  with  them  to  make  the  job  of  
your  hospital  staff  easier  while  providing  better  communication  and  customer  service  to  patients.  
Finally,  we  will  tie  this  to  how  your  patient  access  and  accounting  departments  will  impress  
administration  with  lower  denials,  increased  POS  collections  and  happier  customers.  
 
This  will  be  an  interactive  discussion.    Come  prepared  to  share  with  the  group  how  your  healthcare  
organization  has  worked  to  put  in  steps  to  overcome  these  challenges.  
 
In  his  role  as  VP  of  Sales  and  Strategic  Business  Development,  Glenn  Gross  has  been  instrumental  in  
identifying  and  selecting  key  business  partners  to  develop  an  integrated  revenue  cycle  solution  suite.    
Glenn  brings  20+  years  of  software  solutions  experience  to  Provider  Advantage.  His  experience  spans  
across  several  industries  including  telecommunications,  financial  and  pension  consulting,  healthcare  and  
software  systems  sales.  In  1997,  Glenn  formed  the  nation's  first  sales  organization  to  market  the  idea  of  
automated  Healthcare  Access  Management  functions  including  verifying  insurance  eligibility,  patient  
demographic  validation,  credit  scoring,  medical  necessity  checking  and  automated  patient  call-­‐back  
reminders,  to  be  launched  at  the  first  point  of  patient  contact  -­‐  scheduling.  
 
 
 

362  –  Operational  Excellence  in  the  MEDITECH  Hospital  


Presenter:    Jim  Graham  
Organization:    New  Age  Technologies  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    Server  virtualization  is  now  accepted  as  a  mainstream  and  reliable  solution  for  the  majority  of  
applications  in  the  datacenter.  However,  virtualizing  specialized  applications  like  MEDITECH  has  lagged  
behind  in  many  hospitals.  Given  the  criticality  of  the  information  stored  in  the  MEDITECH  systems,  
protecting  the  data  and  having  it  highly  available  have  historically  had  major  obstacles  to  overcome.  
Virtualization  has  completely  changed  this  paradigm  and  now  offers  availability  and  data  protection  
capabilities  that  were  financially  unrealistic  just  a  few  years  ago.  Come  to  this  session  to  learn  how  you  
can  systematically  transform  your  MEDITECH  environment  to  a  highly  available  infrastructure  that  can  
even  overcome  physical  site  disasters  within  just  a  few  hours,  instead  of  days  or  weeks.      
 
Jim  Graham  is  the  Practice  Manager  of  the  Healthcare  Consulting  Solutions  Group  at  New  Age  
Technologies  and  has  worked  in  the  MEDITECH  HIS  space  for  15  years.  Jim  currently  sits  on  the  Health  
Information  Exchange  (HIE)  Business  and  Technology  Committee  for  the  State  of  New  Hampshire.  
 
 
 
 
 
 
 
 
 
 
363  –  Streamlining  your  Magic  Migration  to  6.0  
Presenter:    Charles  Williams  
Organization:    Forward  Advantage,  Inc.  
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    This  session  focuses  on  some  of  the  challenges  associated  with  migrating  from  MAGIC  to  
MEDITECH  6.0.      As  part  of  this  session,  we  will  explore  what  options  exist  for  retaining  your  MOX  
Document  Libraries,  replacement  of  MOX  Messaging,  archiving  as  well  as  scanning  strategies  as  part  of  
your  migration  and  lastly,  what  you  need  to  think  about  in  preparation  of  the  migration  of  your  
interfaces.    
 
Charles  Williams  is  the  Vice  President  of  the  Migration  and  Integration  Services  Division  for  Forward  
Advantage,  Inc.  and  oversees  the  development,  implementation  and  technical  support  services  for  
product  and  service  lines  within  this  division.  
 
 
 
 
364  –  Interoperability  &  Physician  Office  Integration  –  The  Available  Tools  and  Their  Use  
Presenters:  Edward  Norton  and  Debbie  Martin  
Organizations:    Interbit  Data  Inc.  and  HighPoint  Health  System    
Scheduled:    Thursday  June  2  at  10:00  am  
 
Abstract:    Open  System,  Plug  and  Play,  Integration,  Interoperability,  the  name  has  changed  but  the  goal  
remains  the  same.  Attend  this  session  to  learn  which  tool,  HL7,  CCOW,  Scripting,  is  best  used  to  build  
the  foundation  of  a  robust  EMR.      
 
HighPoint  Health  System  is  comprised  of  a  155-­‐bed  facility  (Sumner  Regional  Medical  Center)  located  in  
Gallatin,  TN,  a  25-­‐bed  Critical  Access  hospital  located  in  Hartsville,  TN,  a  63-­‐bed  facility  located  in  
Carthage,  TN,  and  a  25-­‐bed  Critical  Access/Swing  bed  facility  located  in  South  Carthage,  TN.      Debbie  
Martin  will  share  her  experience  in  implementing  a  physician  office  integration  system  that  provides  
Sumner  Regional  Medical  Center  with  the  ability  to  send  reports  from  MEDITECH  to  their  physicians’  
EMRs.    
 
Edward  Norton  has  been  at  Interbit  Data  as  Senior  Vice  President  Sales  and  COO  for  the  past  six  years.  
Prior  to  joining  Interbit  Data  Ed  spent  15  years  at  MEDITECH  where  he  was  the  sales  director  for  the  
central  region.  Previous  to  MEDITECH,  Ed  worked  as  a  marketing  consultant  for  the  Reynolds  &  Reynolds  
Company  where  his  introduction  to  healthcare  came  in  1979  when  Reynolds  &  Reynolds  introduced  a  
Physician  Billing  System.    
 
Debbie  Martin  has  worked  for  HighPoint  Health  System  for  over  10  years;  her  role  includes  Clinical  
Analyst/Physician  Liaison  for  the  Health  System.    Responsibilities  include  ensuring  that  providers  have  
access  and  confidently  know  how  to  access  their  patient  data  in  a  timely  and  efficient  manner.    
 
 
 
366  –  Single  Sign-­‐On  and  Strong  Authentication  in  a  MEDITECH  Environment  
Presenter:    Lee  Howard  
Organization:    Forward  Advantage,  Inc.  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    Attend  this  session  to  review  some  of  the  practical  problems  encountered  when  
implementing  single  sign-­‐on  and  strong  authentication  technologies,  and  learn  ways  to  avoid  these  
pitfalls.  This  pragmatic  review  demonstrates  how  a  combination  of  technologies  including  enterprise  
single  sign-­‐on,  proximity  detection  for  "walk-­‐up,  walk-­‐away"  security,  and  biometrics  for  authentication  
can  be  combined  to  improve  the  quality  and  utilization  levels  of  clinical  computing  resources.  
 
Lee  Howard  is  the  Vice  President  of  Client  Services  for  Forward  Advantage,  Inc.  and  has  over  18  years  of  
experience  in  healthcare  information  technology.  
 

367  –  Registration:    The  Foundation  of  Hospital  Business  


Presenter:    Kim  Bottcher  
Organization:    Boston  Software  Systems  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    The  basic  patient  information  gathered  in  the  registration  process  forms  the  basis  of  care  and  
revenue.  Whether  part  of  an  EMR  implementation  or  as  a  strategic  move  towards  operational  efficiency,  
more  and  more  hospitals  are  automating  part  or  all  of  their  registration  process  -­‐  and  in  a  variety  of  
ways.  These  hospitals  are  finding  they  can  improve  revenue  and  efficiencies  throughout  the  
organization.    During  this  session  we  will  explore  the  various  ways  you  can  automate  registrations,  the  
workflows  to  consider  during  implementation,  what  to  expect  and  the  benefit  to  patients  and  staff.    
 
Kim  Bottcher  is  a  Technical  Specialist  with  Boston  Software  Systems,  Inc.    Kim  has  over  15  years  of  
healthcare  experience  assisting  hospitals  with  a  variety  of  projects  running  the  gamut  from  basic  
dictionary  updates  to  complex  835  payment  posting.    Prior  to  coming  on  board  with  Boston  Software  
Systems,  she  ran  a  consulting  business  providing  scripting,  database  development  and  training  services.    
She  has  10  years  hospital  IT  experience  working  as  a  MEDITECH  Systems  and  Clinical  Applications  
Analyst.    During  this  time  she  served  on  the  implementation  teams  for  the  hospital’s  Order  Entry,  PCI  and  
Scheduling  go-­‐lives.  
 
 
 
 
 
 
 
 
 
 
368  –  Tackling  Dictionary  Management  During  a  MEDITECH  Migration,  System  Upgrade  or  
General  IT  Strategy  
Presenters:    Tara  Marchi  and  Bob  Gronberg    
Organization:    Summit  Healthcare  and  Jordan  Hospital  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    Are  you  confident  that  your  MEDITECH  test  database  is  an  accurate  reflection  of  your  current  
live  system?    Dictionaries  are  the  building  blocks  of  our  MEDITECH  systems  whether  you  are  running  
Magic,  C/S  or  6.0  and  everyone  has  different  challenges  with  the  synchronization  and  management.    
Alleviate  the  stress  and  the  second  guessing  of  the  accuracy  of  your  MEDITECH  dictionaries  as  we  walk  
through  tools  and  techniques  to  assist  you  in  analyzing  and  comparing  the  health  and  activity  of  your  
dictionaries.      
 
Join  us  as  we  discuss  firsthand  dictionary  management  experience  from  the  front  lines  of  a  MEDITECH  
6.0  migration.  Whether  your  organization  is  implementing  new  modules  such  as  Advanced  Clinicals,  
migrating  to  a  new  MEDITECH  platform  (6.0!)  or  simply  trying  to  maintain  data  this  session  is  for  you.    
This  session  is  geared  for  all  audiences  including  all  MEDITECH  platforms.    
 
Tara  Marchi,  Director  of  Marketing  at  Summit  Healthcare,  brings  over  nine  years  of  MEDITECH  
experience  to  our  presentation  today.      Prior  to  joining  Summit  Healthcare  as  the  Director  of  Marketing,  
Tara  worked  as  a  consultant  implementing  and  managing  the  advanced  clinical  modules  and  worked  at  
MEDITECH  as  a  Pharmacy/Nursing  specialist.      
   
Bob  Gronberg,  brings  over  twenty  years  of  experience  in  healthcare  IT  in  the  areas  of  consulting,  senior  
healthcare  provider-­‐side  IT  management  and  software  development  to  our  presentation  today.    He  is  
currently  the  interim  CIO  at  Jordan  Hospital  for  a  multiyear  MEDITECH  6.0  migration  project.  
 
 
 
 
369  –  BMV  and  eMAR:    Done  “Right”  
Presenter:    Pamela  Prefontaine  
Organization:    Vitalize  Consulting  Solutions,  Inc.  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    The  implementation  of  Bedside  Medication  Verification  (BMV)  along  with  the  Electronic  
Medication  Administration  Record  is  designed  to  reduce  risks  to  patient  safety  by  verifying  that  the  right  
drug  is  administered  to  the  right  patient.  A  successful  implementation  requires:  
• Selecting  the  correct  Core  Team  Members  
• Determining  workflow  and  standardize  processes  for  nursing  and  pharmacy  
• Forging  a  partnership  between  nursing  and  pharmacy  
• Functionality  practice  sessions  and  in-­‐depth  testing  
• Hardware  selection  
 
Focus  will  be  on:  
• Preparation  needed  by  the  hospital  prior  to  the  start  of  the  project  
• How  to  utilize  workflows  to  assist  with  the  build  for  EDM,  PCS  &  ORM  
• Importance  of  incorporating  regulatory  measures  such  as  Joint  Commission  Standards  and  Core  
Measures  into  the  build  
• Formation  of  the  project  teams  –  a  new  way  of  thinking  
• Why  your  project  needs  a  hospital  MEDITECH  champion  &  the  importance  of  their  participation  
in  all  aspects  of  the  project  
• The  EMR  should  not  be  treated  like  a  dumping  ground  for  information  
 
Pam  Prefontaine  MSMI,  RN,  is  a  Senior  Consultant  in  the  MEDITECH  Practice  at  Vitalize  Consulting  
Solutions.  Pam  has  over  25  years  of  experience  as  a  Registered  Nurse  in  the  field  of  information  
technology,  nursing  management  and  direct  patient  care.  She  has  experience  implementing  PCS  and  the  
other  advanced  clinical  modules  from  Client  Server  5.3  through  5.64.  
 
 
 
 
370  –  RLS:    What  Is  It?    What  Are  It’s  Benefits?    And  How  Does  One  Prepare  for  an  RLS?  
Presenter:    Charles  Williams  
Organization:    Forward  Advantage,  Inc.  
Scheduled:    Wednesday  June  1  at  11:00  am  
 
Abstract:    This  presentation  will  provide  an  overview  of  CCD  Exchange  through  the  use  of  Record  Locator  
Services  as  well  as  some  detail  of  the  transactions  that  are  communicated  amongst  the  participants  to  
include  patient  demographic  queries,  document  registration  and  document  retrieval.    The  following  
topics  will  be  covered:  
 
Understanding  what  an  RLS  does  and  how  it  differs  from  sending  results  (and  orders);  Industry  
Standards  for  CCD  Exchange;  Expanding  the  range  of  an  RLS  by  linking  multiple  RLS’s;  Benefits  of  using  
an  RLS;  Understanding  data  flow  of  an  RLS;  Steps  to  prepare  for  the  implementation  and  use  of  an  RLS;  
Challenges  Associated  with  implementing  an  RLS.  
 
Charles  Williams  is  the  Vice  President  of  the  Migration  and  Integration  Services  Division  for  Forward  
Advantage,  Inc.  and  oversees  the  development,  implementation  and  technical  support  services  for  
product  and  service  lines  within  this  division.  
 
 
 
 
 
371  –  1,  2…  20,  21…    Did  I  Really  Just  Count  That  Many  Ways  to  Utilize  Scripting?  
Presenter:    Brian  Rogers  and  Tara  Marchi  
Organization:  Summit  Healthcare    
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    Let  us  do  the  thinking  for  you!    We  will  present  how  scripting  technology  can  be  utilized  by  all  
departments  in  your  hospital.    Whether  you  have  an  immediate  need  to  eliminate  redundant  data  entry  
or  perhaps  you  have  that  vital  sign  point  of  care  device  that  is  just  too  costly  to  interface  let  us  
demonstrate  how  you  can  produce  more  with  less.      
   
Take  out  the  guess  work,  grab  your  notebook  and  pen  and  start  manually  jotting  down  the  ways    
you  can  use  scripting.    Just  maybe  by  the  end  of  the  session  this  too  can  be  an  automated  process!    This  
session  is  geared  toward  all  audiences  and  all  MEDITECH  platforms.    
 
Brian  Rogers  is  a  Product  Manager  for  Summit  Healthcare  Services  with  over  eight  years  of  experience  in  
MEDITECH's  technology.  His  main  focus  is  around  design,  development  and  customization  of  the  Summit  
product  lines.    Prior  to  joining  Summit  Healthcare,  Brian  gained  knowledge  as  an  Interface  Programmer  
in  MEDITECH's  C/S  NMI  group  and  as  a  $T  Product  Developer  at  Picis.  
 
Tara  Marchi,  Director  of  Marketing  at  Summit  Healthcare,  brings  over  nine  years  of  MEDITECH  
experience  to  our  presentation  today.    Prior  to  joining  Summit  Healthcare  as  the  Director  of  Marketing,  
Tara  worked  as  a  consultant  implementing  and  managing  the  advanced  clinical  modules  and  worked  at  
MEDITECH  as  a  Pharmacy/Nursing  specialist.      
 
 
 
 
372  –  Basic  Meaningful  Use  Reporting  From  Data  Repository  
Presenter:    Ian  Proffer  
Organization:    Acmeware,  Inc.  
Scheduled:    Friday  June  3  at  11:00  am  
 
Abstract:    Many  hospitals  are  still  determining  how  to  meet  the  ARRA  2009  requirements  for  Meaningful  
Use  reporting.    In  this  session  we  will  explore  how  MEDITECH’s  Data  Repository  (DR)  can  be  used  as  part  
of  the  reporting  puzzle  for  the  2011/2012  Stage  1  requirements.    Many  of  the  core  and  menu  
measurements  can  be  easily  reported  out  of  your  Data  Repository  using  basic  SQL  reporting  skills,  they  
do  not  require  complex  clinical  rules  or  newly  installed  MEDITECH  components.    
 
Using  SQL  Server  Management  Studio,  we’ll  show  you  how  to  write  your  own  queries  to  capture  
measures  like  Record  Demographics,  charted  Vital  Signs,  and  the  use  of  CPOE  for  medication  orders.  
Certain  quality  measures,  like  those  for  ED  Throughput,  can  also  be  readily  reported  if  you  have  the  
necessary  MEDITECH  modules  as  part  of  your  system.  
 
If  you’re  either  a  database  analyst  or  report  writer  looking  to  learn  more  about  how  to  navigate  the  DR  
for  accurate  data,  or  just  interested  in  how  the  DR  can  be  a  part  of  your  Meaningful  Use  reporting  
solution,  join  us  for  this  educational  session.  
 
Ian  Proffer  spent  seven  years  in  healthcare  IT  at  Jefferson  Healthcare  in  Port  Townsend,  WA  (a  
MEDITECH  C/S  site)  and  Harborview  Medical  Center  in  Seattle  before  joining  Acmeware  in  2007.    Ian  has  
over  18  years  of  experience  as  a  database  analyst,  administrator  and  architect,  including  four  years  at  
Microsoft  Corp.,  where  worked  extensively  with  SQL  Server  starting  on  version  4.21.    His  practical  work  
experience  in  healthcare  includes  database  analysis  and  administration,  report  and  application  
authoring  and  development,  and  user  education  and  training.  

 
 
 
373  –  Lean  and  Not-­‐So  Mean:    Essential  Activities  of  a  Successful  Project  Management  
Function  
Presenters:    Bob  Witkop  and  Kathy  Kane  
Organization:    CTG  Healthcare  Solutions  
Scheduled:    Thursday  June  2  at  3:30  pm  
 
Abstract:    You  don't  need  the  "O"  in  PMO  to  be  successful  in  managing  your  critical  projects.  ICD-­‐10  and  
Meaningful  Use  on  top  of  day-­‐to-­‐day  projects  push  our  time,  investment  and  resources  to  the  limit.  Not  
everyone  has  the  resources  for  a  formal  Project  Management  Office  (PMO),  but  establishing  these  
activities  can  drive  the  same  success  without  the  overhead.    
   
Several  key  activities  can  be  applied  to  any  project  to  bring  about  success,  without  the  significant  capital  
investment  or  creating  organizational  bottlenecks.  In  this  presentation,  we'll  talk  about  setting-­‐up  
effective  and  efficient  communication,  a  common  vocabulary,  proper  project  structure  and  instilling  
accountability,  to  name  a  few.  
 
Bob  Witkop  is  currently  a  Delivery  Manager  with  CTG  Healthcare  Solutions  and  has  over  14  years  of  
Healthcare  Experience  in  Project  Management,  Revenue  Cycle  Management,  Operational  Assessments,  
Implementations/Upgrades/Conversions,  and  Process  Optimizations.    
 
Kathy  Kane  is  a  Delivery  Director  with  CTG  Healthcare  Solutions  and  is  a  veteran  of  more  than  25  years  of  
Project  and  Program  Management,  IT  leadership  and  consulting.  She  has  experience  with  multiple  
systems,  a  variety  of  operational  environments  and  project  types.    
 
 
 
 
374  –  Physician  Governance  &  Leadership  –  The  Support  Structure  Required  for  Your  
Electronic  Health  Record  (EHR)  
Presenter:    Dr.  Charlotte  Hovet  
Organization:    Dell  Services  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    The  successful  implementation  of  a  clinical  information  system  requires  activities  to  build  
physician  commitment  and  adoption  in  a  manner  that  integrates  both  project  and  organizational  goals  
with  physician  needs  and  requirements.  Physician  governance  is  the  primary  “driver”  of  these  activities  
and  involves  designated  leadership  roles,  visible  and  active  decision  making,  and  physician  alignment  
strategies  that  demonstrate  the  value  of  the  new  technology  in  a  manner  that  facilitates  physician  
adoption.  Charlotte  will  outline  the  tactics  for  effective  physician  governance  and  the  key  steps  to  
secure  physician  ownership  and  adoption  of  an  EHR  at  your  facility.  
When  you  attend  this  session,  you  will  learn:  
• An  effective  EHR  physician  governance  structure  that  enhances  accountability  
• A  collaborative  EHR  leadership  model  that  facilitates  interdisciplinary  decision  making  
• EHR  physician  champion  roles  and  responsibilities  that  engage  physicians  in  change  
 
Charlotte  Hovet,  MD,  MMM,  CPE,  Medical  Director,  Clinical  Informatics,  Dell  Services,  is  a  physician  
executive  with  extensive  experience  in  medical  management  leadership  and  medical  staff  governance.  In  
her  current  role,  Charlotte  partners  with  health  system  clients  to  implement  and  optimize  clinical  
information  systems  to  support  excellence  in  patient  care.  With  a  focus  on  physician  engagement,  she  
provides  an  experienced  clinician  peer  perspective,  informatics  knowledge  and  skill,  and  physician  
alignment  strategies  that  drive  change  in  a  complex  medical  environment.  Charlotte  provides  client  
education  on  physician  adoption  of  the  Electronic  Health  Record,  leading  project  teams  in  the  
development  of  enterprise  governance,  knowledge  management,  and  change  management  solutions.    
 
Charlotte  has  demonstrated  strengths  in  driving  patient  safety  and  quality  initiatives,  resulting  in  
improved,  measurable  healthcare  outcomes.  Throughout  her  many  experiences  in  leading  physicians  
through  change,  Charlotte  has  promoted  a  vision  of  patient-­‐centered  care,  evidenced-­‐based  practice,  
and  a  culture  of  organizational  excellence.  Charlotte  has  a  strong  record  of  clinical  credibility,  having  
practiced  as  a  board-­‐certified  family  physician  for  20  years.  

 
 
 
375  –  The  Implementation  is  Finally  Over  –  Now  What?  
Presenters:    Rene  McKinnon,  Pamela  Prefontaine,  and  Joe  MacDonald  
Organization:    Vitalize  Consulting  Solutions,  Inc.  
Scheduled:    Thursday  June  2  at  3:30  pm  
 
Abstract:    Many  resources  are  dedicated  to  implementing  the  Advanced  Clinical  Modules  (EDM,  ORM  &  
PCS).  Each  module  has  a  dedicated  core  team  that  is  assigned  to  work  on  the  project.  Everyone’s  energy  
is  focused  on  completing  all  the  work  prior  to  the  go  live  date  and  then  surviving  the  actual  Go  Live.  But  
what  happens  after  the  Go  Live?  Is  it  ever  really  over?  
 
This  presentation  will  focus  on:  
• Post  go  live  activities  that  will  assist  hospitals  in  maintaining  these  modules  
• Necessary  steps  to  take  during  the  implementation  phase  that  will  make  the  post  live  phase  
easier  and  smoother  
• The  importance  of  not  viewing  the  three  modules  in  individual  silos  but  as  one  cohesive  group  
• Developing  a  plan  for  post  live  editing  prior  to  the  end  of  the  Go  Live  phase  
• Establishing  a  team  that  will  focus  on  maintaining  the  modules  after  the  implementation  is  
complete  
 
Rene  McKinnon  BS,  RN,  is  a  Senior  Consultant  in  the  MEDITECH  Practice  at  Vitalize  Consulting  Solutions.  
Rene  has  27  years  Clinical  Experience  years,  14  years  of  MEDITECH  experience  implementing,  and  
supporting  various  modules  from  Magic  3.6  to  Client  Server  5.6.  
 
Pam  Prefontaine  MSMI,  RN,  is  a  Senior  Consultant  in  the  MEDITECH  Practice  at  Vitalize  Consulting  
Solutions.  Pam  has  over  25  years  of  experience  as  a  Registered  Nurse  in  the  field  of  information  
technology,  nursing  management  and  direct  patient  care.  She  has  experience  implementing  PCS  and  the  
other  advanced  clinical  modules  from  Client  Server  5.3  through  5.64.  
 
Joe  MacDonald  is  a  Senior  Consultant  in  the  MEDITECH  Practice  at  Vitalize  Consulting  Solutions.  Joe  has  
over  eight  years  of  MEDITECH  experience  implementing  and  supporting  MEDITECH's  various  platforms.  
Joe  has  worked  with  MEDITECH  MAGIC  4.6  to  the  present.  
 
376  –  Taking  Stock  in  your  Future:    Preparing  for  a  Successful  MEDITECH  ORM  
Implementation  or  Optimization  effort  
Presenter:    Brad  Tate  
Organization:    CTG  Healthcare  Solutions  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    There  is  a  definite  need  to  review  and  streamline  Stock  Dictionaries  in  the  surgery  areas  
before  beginning  or  as  the  first  step  in  either  an  ORM  implementation  or  ORM  optimization.    This  
includes  setting  up  proper  issue  units  of  measure  and  procedure  codes  for  all  items.    What  should  be  
basic  billing,  issuing,  and  charging  procedures  for  consignment  items,  instrumentation  that  is  reusable,  
and  the  updates  of  the  ORM  item,  instrument  and  equipment  dictionaries  is  often  misunderstood  and  
over  complicated.    Also,  let’s  make  the  preference  card  useable,  simple  to  read,  and  efficient  to  control  
resources  and  reorders.    Here's  your  chance  to  understand  the  tricks,  prioritize  your  time  and  efficiently  
build  /  optimize  ORM.  
 
Brad  Tate  is  a  CTG  consulting  professional  with  over  15  years  of  experience  in  the  health  care  
information  technology,  and  more  than  30  in  Materials  Management,  Operating  Room  and  Central  
Sterile  leadership  and  management.    Brad  has  consulted  internationally  on  MEDITECH  and  PICIC  Surgical  
Systems,  including  advanced  topics  for  specialty  areas  such  as  Cath  Lab  and  Endoscopy.  Brad  is  a  veteran  
presenter  at  MUSE  International.  
 
 
 
 
377  –  The  Road  to  HIE  –  Integrating  HIS,  HIE,  EHR  &  Portal  
Presenter:    Sheri  Giangregorio  and  Willa  Roberts  
Organization:    HealthNET  Systems  Consulting  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    Health  Information  Exchange  is  a  "hot  topic"  around  the  country.    The  state-­‐wide  HIEs  are  
evolving  but  are  taking  a  long  time  to  achieve  dynamic  interoperability.    This  has  spawned  efforts  in  
community-­‐wide  exchanges  with  the  goal  of  having  close  and  dynamic  interoperability  for  referrals,  
orders,  results,  and  CCDs.    It  is  important  that  these  groups  1)  create  a  process  that  can  connect  to  the  
state-­‐wide  HIE,  2)  understand  what  is  going  on  in  the  HIE  marketplace  and  3)  learn  from  what  others  
have  done.    In  planning  community  HIEs  it  is  essential  to  understand  the  integration  and  interoperability  
between  the  HIS,  HIE,  ambulatory  EHR  and  portal.      
 
This  presentation  will  provide  a  look  at:  
• Design  and  Integration  challenges    
• Lessons  learned  
• Setting  realistic  goals  
• Important  Considerations  when  looking  at  HIE  Vendors  
 
Sheri  Giangregorio,  Consultant,  has  worked  as  an  implementation  consultant,  support  analyst,  and  
project  manager  on  both  ambulatory  and  hospital  systems;  and  has  experience  working  with  HIE  and  
EHR  vendors.  
 
Willa  Roberts,  Manager,  has  worked  in  the  healthcare  industry  for  over  20  years.    She  has  in-­‐depth  
experience  in  implementation,  support  and  project  management;  as  well  experience  with  integration  
between  hospitals  and  physician  EHR  systems.  
 
 
 
378  –  Moving  Forward  with  MEDITECH  6.0  
Presenter:    Traci  Creegan  (via  webcast)    
Organization:    MEDITECH  
Scheduled:    Thursday  June  2  at  9:30  am  
 
Abstract:    This  presentation  will  review  the  current  progress  of  MEDITECH's  6.0  release,  show  highlights  
within  6.0,  and  illustrate  how  your  organization  can  move  forward  with  6.0.    Learn  how  MEDITECH's  6.0  
release  can  assist  your  organization  in  achieving  their  strategic  goals.  The  presentation  will  also  show  
highlights  of  what  is  coming  in  the  6.1  release.  
 
Traci  Creegan,  Senior  Supervisor  Marketing  Support,  MEDITECH  
 
 
 
 
 
379  –  Meaningful  Use  is  Here  and  Now  –  Latest  Updates  From  MEDITECH  
Presenter:    Barbara  Hobbs  (via  webcast)  
Organization:    MEDITECH  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    ARRA  HITECH  and  Meaningful  Use  is  upon  us  all.  This  presentation  
will  provide  an  overview  of  the  latest  Meaningful  Use  updates,  a  glance  at  
Stage  2  and  specific  solutions  and  offerings  that  MEDITECH  recommends.  
 
Agenda:  
• Update  on  Stage  1    
• Tools  and  Strategies  to  Achieve  Meaningful  Use  
• Interoperability  Standards  Connect  Your  Community  
• Reporting  Requirements  for  Meaningful  Use      
• Looking  Ahead  -­‐  Stage  2  and  3  
 
Barbara  Hobbs  is  the  Manager  of  Electronic  Health  Records  (EHR)  and  Federal  Initiatives  for  MEDITECH.  
She  is  responsible  for  overseeing  all  federal  initiatives,  standardization,  and  certification  requirements  
which  impact  MEDITECH  and  its  customers.  In  addition  to  analyzing  the  emerging  health  care  industry  
standards  and  regulatory  requirements,  Ms.  Hobbs  also  collaborates  with  many  key  industry  
organizations,  including  the  HIMSS  EHR  Vendor  Association,  HIMSS  Government  Relations  Special  
Interest  Group,  HL7  EHR  Workgroups,  IHE  Patient  Care  Coordination,  and  e-­‐Health  Connecting  
Communities.    
 
Ms.  Hobbs  has  over  25  years  of  health  care  experience  in  various  clinical  and  management  settings.  
During  her  thirteen-­‐year  tenure  at  MEDITECH,  she  has  implemented  many  clinical  applications  including  
Nursing,  Order  Entry,  Electronic  Medical  Records,  Electronic  Medication  Administration  Record,  and  
Computerized  Physician  Order  Entry.  Ms.  Hobbs  also  developed  the  first  physician-­‐focused  
implementation  for  Patient  Care  Inquiry,  and  she  was  the  supervisor  for  the  Physician  Care  Manager  
Suite  of  products.  As  the  MEDITECH  EHR  Initiatives  group  continues  to  develop  and  expand  globally,  Ms.  
Hobbs  works  closely  with  all  divisions  across  the  company  to  ensure  that  MEDITECH  continues  to  meet  
future  demands  for  interoperability,  standardization,  and  certification  requirements.  Ms.  Hobbs  holds  a  
degree  in  Medical  Sciences  and  is  also  a  Respiratory  Therapist.  
 
 
 
 
380  –  Operational  Recovery  and  Disaster  Recovery  for  the  Paperless  Hospital  with  IT-­‐
dependent  Clinical  Workflows  
Presenter:    John  Ebel  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    With  nurses  and  physicians  depending  on  Healthcare  Information  Technology  (HCIT)  for  
prescribing,  ordering,  reporting,  diagnosing,  and  ensuring  patient  safety  and  privacy,  IT  systems  
reliability  and  availability  is  once  again  a  top  priority  for  healthcare  IT  executives.  Join  our  panel  of  
subject  matter  experts  in  presenting  and  discussing  “Healthcare  Operational  Continuance  3.0”  and  the  
advanced  technologies  and  architectures  behind  it  including  ISB  Version  4  with  Synchronous  Mirror  
Control,  a  third-­‐party  Site  Recovery  Manager,  and  the  enhanced  replication  technologies  emerging  from  
the  storage  industry  at  every  tier.  In  this  presentation,  we  will  explore  the  new  look  of  back-­‐up  and  
recovery  for  in  your  in-­‐house  data  center  (internal  private  cloud)  as  well  as  discuss  evolving  technologies  
that  allow  the  external  private  cloud  to  offer  dramatically  improved  Recovery  Time  Objectives  (RTO’s)  
and  Recovery  Point  Objectives  (RPO’s)  in  a  less  capital-­‐intensive  IT  business  model.  
 
John  Ebel,  Senior  Manager,  Dell  Services,  manages  the  team  responsible  for  Dell  MEDITECH  Solutions  
Group’s  product  strategy,  development  and  management.  John  is  directly  responsible  for  the  definition  
and  rollout  of  data  management  solutions  for  MEDITECH  hospitals.  These  solutions  focus  on  data  
protection,  security,  archival,  and  Healthcare  Operational  Continuance.  John  has  spent  the  last  25  years  
providing  technology  solutions  for  healthcare,  and  his  professional  background  includes  business  
development,  product  management,  and  direct  sales  at  technology  start-­‐ups  as  well  as  large  enterprises  
such  as  IBM  and  Sybase.  
 
 
 
 
 
 
 
 
381  –  The  Evolution  of  the  Virtual  Clinical  Desktop  
Presenters:    James  J.  Fitzgerald  and  Scott  Plater  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  2:30  pm  
 
Abstract:    Healthcare  and  business  computer  “desktops”  are  undergoing  a  period  of  rapid  change  as  
consumer-­‐driven  choice  of  access  devices  complicates  the  secure  support  of  the  healthcare  desktop  
while  enabling  more  ubiquitous  access.  Suspended  between  the  present  reality  of  “fat  clients”  and  a  
future  reality  of  “everything-­‐to-­‐the-­‐web”  is  the  era  of  the  virtual  desktop,  which  will  act  as  a  bridge  
between  today’s  hybrid  environments  and  future  cloud-­‐centric  architectures.  Join  us  for  a  review  of  the  
present  state  of  the  clinical  desktop,  a  glimpse  at  the  future  state,  and  a  carefully  considered  roadmap  
of  the  space  in  between.  Included  will  be  a  thoughtful  discussion  of  what  virtual  desktop  technology  can  
and  cannot  do,  customers’  real-­‐life  experiences  implementing  virtual  desktops  with  and  without  SSO,  
session  persistence,  thin  clients,  mobile  internet  devices,  and  more.  
 
James  J.  Fitzgerald  is  the  Chief  Technology  Officer,  MEDITECH  Solutions  Group  within  Dell  Services.  In  a  
25+  year  career  he  has  held  staff  and  executive  roles  in  sales,  marketing,  and  product  management  in  
various  companies.  Jim  was  product  manager  of  Microcom’s  ground-­‐breaking  AX  and  HDMS  series  error-­‐
correcting  network  modems,  which  paved  the  way  for  the  early  days  of  dial-­‐up  Internet  service.    
 
Since  2001,  Jim  has  served  as  CTO  of  the  MEDITECH  Solutions  Group  (formerly  JJWild)  which  was  
acquired  by  Perot  Systems  Corporation  in  2007.  Jim  has  been  an  integral  part  of  the  network,  systems,  
and  storage  technology  design  team  for  over  400  hospitals  using  the  MEDITECH  Healthcare  Information  
System,  and  has  envisioned  and  shepherded  the  creation  of  a  solutions  portfolio.  Jim’s  current  focus  is  on  
expanding  the  benefits  of  virtualized  servers,  clients,  and  networks  to  the  healthcare  community  and  
working  with  his  colleagues  at  MEDITECH  to  drive  towards  zero  downtime  healthcare  information  
systems.  
 
Scott  Plater,  Sr.  Product  Manager,  MEDITECH  Solutions  Group,  Dell  Services  manages  the  MEDITECH  
Solutions  Group’s  “Mobile  Clinical  Computing  for  MEDITCH”  offering.    Scott  is  directly  responsible  for  the  
design  and  rollout  of  virtualized  desktop  solutions  for  MEDITECH  hospitals.  These  solutions  focus  on  
enhanced  clinical  access,  data  protection,  and  manageability  of  the  desktop.  Scott  has  spent  the  last  five  
years  providing  technology  solutions  for  healthcare,  and  his  professional  background  includes  10+  years  
in  I.T.  related  roles.  
 
 
 
 
 
 
 
 
 
 
 
 
 
382  –  Forging  a  New  Path  –  Large  Market  Software  Enterprise  Medical  Record  
Presenter:    Neil  Currie  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  1:30  pm  
 
Abstract:    Can  large  scale  conversion  of  clinical  data  be  accomplished  successfully  with  clinical  
acceptance?  The  MEDITECH  Health  Care  information  system  (HCIS)  is  the  integrated  platform  utilized  in  
the  rural  and  regional  hospitals,  community,  and  extended  care  settings  throughout  a  large  multi-­‐site  
health  system  in  western  Canada.  The  MEDITECH  EMR  has  also  been  integrated  into  a  provincial  viewer  
giving  easy  access  to  clinical  information  by  physicians  anywhere  in  the  province.  
 
The  health  system  has  seven  HCIS’s  sharing  a  single  Enterprise  Medical  Record  (EMR).  The  EMR  
architecture  is  designed  around  a  single  server  and  transaction  queue.  As  large  health  systems  rely  more  
heavily  on  the  EMR  it  is  becoming  apparent  that  the  current  architecture  is  not  adequate  and  
performance  bottlenecks  are  beginning  to  appear.    The  limitation  in  the  EMR  system  is  has  the  potential  
to  impact  the  provision  of  care  and  clinical  decision.  To  address  these  concerns,  MEDITECH  has  
developed  a  new  database  architecture  design  called  Large  Market  Software  (LMS)  which  allows  for  
scalability  and  future  growth  for  large  scale  implementations.    
 
The  aim  of  this  presentation  is  to  share  the  experiences  of  implementing  the  MEDITECH  Large  Market  
(LM)  system  and  provide  some  insight  into  the  things  that  worked  and  lessons  learned.  The  most  
significant  challenge  in  implementing  the  LM  EMR  system  is  converting  the  clinical  data  in  the  EMR  
without  disrupting  clinical  users  and  ensuring  you  have  a  new  EMR  system  that  the  clinicians  have  
confidence  in.  The  presentation  will  share  how  the  health  system  implemented  the  LM  and  tackled  the  
challenge  of  converting  a  very  large  set  of  clinical  data  and  the  strategy  of  validating  this  clinical  data.    
This  is  the  first  instance  of  implementing  the    
 
LMS  and  the  conversion  of  large  scale  clinical  data  has  never  been  done  in  the  MEDITECH  environment.      
The  presentation  will  include  the  following:  
• Reason  for  Implementing  the  LMS  EMR  -­‐  Objectives  
• Scope  of  the  conversion  to  LMS  EMR    
• Gaining  clinical  buy-­‐in  and  support  
• Project  Governance  
• EMR  Data  Conversion  
o Considerations    for  converting  large  scale  clinical  data  
o Risk  Management  
o The  MEDITECH  partnership  in  designing  the  technical  architecture  to  convert  ‘LIVE’  
clinical  data.  
o Issues  resolution  
• Validation  &  Testing  Strategy  
o Testing  Team  Structure  –  clinical  involvement  
o Parallel  Operating  Mode  
o Random  Sampling  Strategy  
• Transition  to  LM  mode  &  Acceptance  
• Strategy  for  migrating  LIVE  users  to  LM  EMR  
• Lessons  Learned  and  pitfalls  to  avoid  
 
Neil  Currie  is  a  solutions-­‐oriented  Information  Technology  Executive  with  28  years  of  experience.  Neil  has  
23  years  as  a  senior  health  informatics  officer  with  a  track  record  of  innovation  and  results,  leading  
technology  management  strategies  for  large  complex  health  service  delivery  enterprises  with  challenging  
computing,  communications,  and  clinical  decision  support  needs.  Most  recently  Neil  has  been  working  
with  the  MEDITECH  Solutions  Group  within  Dell  Services  as  a  Principal  Consultant  providing  Senior  Health  
IT  consulting  services  for  the  MEDITECH  community.  
 
 
 

383  –  Client  Server  5.64  Physician  Documentation  and  Medication  Ordering  in  the  ED  –  Build  
Strategies  to  Think  About  
Presenters:    Jamie  Powell  and  Raymond  Fernandez  
Organization:    Dearborn  Advisors,  LLC  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    This  presentation  will  discuss  design  strategies  to  integrate  physician  documentation  with  
other  EDM  routines.    In  addition,  it  will  compare  several  design  templates  and  integration  with  Voice  
Recognition  Software.      Physician  Medication  Ordering  in  the  ED  also  presents  challenges.    This  
presentation  will  also  review  key  pharmacy  dictionaries  and  strategies  to  address  these  challenges.  
 
This  presentation  is  ideal  for  those  who  will  be  implementing  physician  documentation  and  physician  
medication  ordering  in  the  Emergency  Department.  
 
Jamie  Powell,  RN,  BSN  received  his  Bachelor’s  Degree  in  Nursing  at  the  University  of  Delaware  and  
Business  of  Nursing  Certification  at  Johns  Hopkins  School  of  Nursing.  He's  been  instrumental  in  managing  
implementations  and  supporting  clinical  healthcare  informatics  applications  including  EDM,  OE/POM,  
PCS  and  RXM.  His  most  recent  engagements  have  included  Advance  Clinical  implementations  including  
Physician  Documentation,  Emergency  Department  Module  and  POM.  Development  and  administration  
of  content  management  systems,  web  applications,  and  computer  based  training  and  resource  tools  
rounds  out  his  technology  expertise.  Mr.  Powell’s  clinical  experience  includes  Pediatric  Emergency  
Department,  Oncology  and  Rehabilitation  Nurse  at  a  Children’s  Hospital  and  as  a  nurse  in  an  adult  NIH-­‐
funded  research  department  at  Johns  Hopkins  Hospital.  He's  a  father  of  two  beautiful  daughters.  He  
enjoys  photography,  traveling  and  new  technologies.  
 
Raymond  Fernandez,  Senior  Applications  Analyst,  has  more  than  20  years  of  healthcare  experience  
including  15  years  in  hospital  pharmacy  and  seven  years  in  information  technology.  He  has  experience  
with  MEDITECH  clinical  and  ancillary  modules,  with  his  prime  focus  on  the  pharmacy  application.  He  has  
experience  with  MEDITECH  Magic,  Client  Server  and  6.0  platforms,  including  the  use  of  Corporate  
Management  System  (CMS)  and  has  implemented  pharmacy  from  single  hospital  to  multiple  hospital  
HCISs.  He  has  experience  in  all  aspects  of  implementation,  conversion  and  upgrade  including  
development  and  design,  testing,  training,  creation  of  user  manuals  and  training  documents  and  
interfaces  with  third-­‐party  software.  Prior  to  joining  Dearborn  Advisors,  Raymond  worked  as  an  
Application  Specialist  in  a  health  care  information  consulting  firm,  as  a  Lead  Application  Specialist  with  a  
multi-­‐facility  health  care  system  with  20+  hospitals  in  three  states,  an  Clinical  Application  Information  
Specialist  for  a  single  hospital  facility  and  as  a  pharmacy  technician  for  several  hospitals.            
 
 
384  –  Getting  Real,  Stepping  Back  and  Objectively  Gauging  your  Organization’s  Readiness  for  
the  Advanced  Clinical  Applications    
Presenters:    Michael  Preston  and  Corrin  deRoon,  
Organization:    Dearborn  Advisors,  LLC  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    Is  your  organization  really  ready  to  take  the  next  step  forward?  How  prepared  is  your  
organization’s  executive  leadership,  clinical  and  physician  leadership  and  Information  Systems  to  
commit  to  the  clinical  and  IT  initiatives  required  to  achieve  success?    
 
Based  on  experience,  this  presentation  will  review  the  steps  needed  to  evaluate  your  organization  –  
from  an  organizational,  cultural,  leadership,  process  and  technology  perspective  –  to  identify  gaps  and  
risks  that  need  to  be  addressed  to  reduce  the  rate  of  failure  and  increase  the  likelihood  of  success.  The  
benefits  of  a  readiness  assessment  include  increased  utilization  and  adoption  of  technology  among  
clinicians  and  improved  patient  safety  and  quality.  
This  presentation  will  concentrate  on:  
• Physician  engagement  and  communication    
• Clinical  department  involvement,  ownership  and  accountability  
• Information  Systems  technical  and  project  management  skills    
• Executive  leadership’s  message,  follow-­‐through  and  commitment  to  adequate  resourcing  
 
This  presentation  is  ideal  for  those  who  will  be  implementing  MEDITECH’s  advanced  clinical  system  or  
embarking  on  any  other  clinical  IT  initiative  whose  success  depends  upon  clinical  involvement  and  
ownership.    
 
Michael  Preston  has  more  than  15  years  of  experience  in  the  implementation,  sales  and  project  
management  of  healthcare  information  systems.  He  has  experience  both  managing  and  implementing  
Magic,  Client  Server  and  6.0  platforms  with  emphasis  on  multiple  facility  systems  utilizing  Corporate  
Management  Software.  In  addition,  Michael  has  experience  with  interfaces,  conversions  and  testing  and  
training.  Prior  to  joining  Dearborn  Advisors,  Michael  worked  for  and  ran  the  MEDITECH  consulting  
practice  for  a  large  national  consultancy.  In  addition,  Michael  has  worked  for  a  major  software  vendor  
implementing,  servicing  and  selling  software.  
 
Corrin  deRoon,  RN,  has  more  than  40  years  of  experience  in  healthcare.  For  the  past  12  years,  Corrin  has  
been  a  consultant  and  worked  with  organizations  in  the  implementation  and  optimization  of  the  clinical  
applications,  with  a  strong  focus  on  PCS,  OM,  PHA/RXM,  PCM  and  EDM.  Beyond  her  work  with  
implementations,  Corrin  has  assisted  organizations  in  understanding  the  transformation  they  must  
undergo  in  order  to  move  beyond  the  successful  implementation  of  these  applications  to  adoption.  
 
 
 
 
 
 
 
 
 
385  -­‐  Revisiting  Network  Infrastructure  in  the  Cloud  Era  
Presenter:    Holly  Simione  
Organization:    Dell  Services  
Scheduled:    Friday  June  3  at  3:30  pm  
 
Abstract:    The  healthcare  community  relies  on  LAN,  WAN,  WLAN,  and  MAN  infrastructure  to  connect  
providers  and  administrators  to  vital  information  in  real  time.  The  network  is  the  fabric  which  connects  
everything:  people  to  systems,  systems  to  other  systems,  and  ultimately  people  to  people.  Demands  
have  grown  rapidly  in  the  last  decade  from  exploding  growth  in  remote  access,  to  wireless  point-­‐of-­‐care  
applications,  to  voice/video  convergence,  to  massive  imaging  studies,  to  iSCSI,  and  more  recently  to  
Converged  Enhanced  Ethernet  (SAN  Access)  over  10GbE.  Healthcare  information  technologists  are  
sensitized  to  the  availability  and  performance  requirements  of  "healthcare-­‐grade  networking",  but  
demands  on  budget  for  dramatic  storage  expansions,  disaster  recovery  needs,  and  initial  investments  in  
virtualization  often  compete  fiercely  with  even  scheduled,  routine  upgrades  of  edge  and  core  switches,  
routers,  and  firewalls.    
 
Join  us  to  "take  a  step  back"  and  take  a  fresh  look  at  your  network  and  its  needs.    Can  CEE  save  you  both  
capital  and  long-­‐term  operating  costs?  Does  it  still  make  sense  to  buy  the  fastest,  most  feature-­‐rich  
networking  technology  your  budget  allows  or  is  some  of  the  software  differentiation  inherent  in  
yesterday's  switches  moving  into  the  hypervisor?  How  do  you  position  yourself  to  securely  access  the  
cloud  and  participate  in  regional  and  national  HIE's?  How  will  you  handle  unprecedented  growth  in  
hospital  owned  wireless  devices  as  well  as  increasing  connections  from  consumer  and  employee-­‐owned  
devices  like  smartphones  and  tablets?  Bring  your  thoughts  and  ideas  to  a  lively,  vendor-­‐neutral  
exchange  on  the  current  state  of  the  art  in  healthcare  networking,  and  walk  away  with  some  strong  
ideas  for  enhancing  the  performance,  availability,  and  sustainability  of  your  healthcare  network  
infrastructure.  
 
Holly  Simione,  Senior  Product  Manager,  Dell  Services  is  responsible  for  the  Networking  and  Security  
practice,  it  solutions  and  services,  for  MEDITECH  hospitals.  This  solutions  Holly  focuses  on  are  custom  
designed,  cutting  edge  network  and  security  offerings  that  provide  customers  with  best  of  breed  
solutions  to  support  their  MEDITECH  system  as  well  as  their  entire  enterprise.  Holly  has  over  22  years  of  
experience  in  Healthcare  IT  designing  and  implementing  application  software  focused  on  various  medical  
specialties  including;  Emergency  Medicine,  Primary  Care,  Radiology,  Ophthalmology,  and  Pathology.      

 
 
386  –  Interoperability  –  Are  You  Ready?  
Presenter:    Ken  Hoffman  
Organization:    Iatric  Systems  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    Does  your  facility  have  an  interoperability  strategic  plan?    Attend  this  educational  session  to  
learn  more  about  what  interoperability  means  to  you.    We  will  discuss  how  interoperability  may  be  
impacted  by:  
• HITECH  Act/American  Recovery  and  Reinvestment  Act  (ARRA)  
• Codification/Standards/HL7/Clinical  Document  Architecture  (CDA)/Continuity  of  Care  Document  
(CCD)  
• The  U.S.  Electronic  Medical  Record  (EMR)  Adoption  Model  (Stages  1-­‐7)  
• Health  Information  Exchange  (HIE)/Electronic  Master  Patient  Index  (EMPI)/Personal  Health  
Records  (PHR)  and  Insuring  Privacy/Security  Protection  
 
Ken  Hoffman  has  worked  as  a  healthcare  IT  professional  for  over  16  years  and  is  well  known  for  his  
ability  to  effectively  integrate  systems.    He  actively  seeks  to  use  proven  technology,  industry  standards  
and  strategies  to  achieve  client  goals.    Ken  spent  six  years  working  in  hospital  IT,  where  he  gained  his  
technical  and  application  experience.    He  has  extensive  knowledge  of  clinical,  administrative  and  
financial  processes.    This  understanding  together  with  his  technical  expertise  allow  Ken  to  effectively  
consult  with  staff  from  every  facet  of  healthcare  -­‐  from  clinicians  to  IS  staff  to  senior  management  -­‐  on  
the  benefits  that  can  be  realized  by  integrating  previously  "stand-­‐alone"  software  solutions  into  
hospitals'  HIS  systems.    Ken  received  his  formal  education  in  programming  and  technical  design  from  
Northern  Illinois  University  and  spent  seven  years  supporting  the  US  Navy  SEAL  Teams  where  he  received  
training  on  team  building.  
 
 
 
 
 
 
Theme:    Country  MUSE-­‐ic  Awards  
 
Categories  include:  
• New  EHR  Artist  of  the  Year  
• Single  Application  of  the  Year  
• Clinical  Entertainer  of  the  Year  
• Most  “Meaningful”  MUSE-­‐ical  Event  of  the  Year  
 
 
Nominees  are:  
 
387A  –  Clinical  Review,  Sweet  Music  to  a  Physician’s  Eyes  
Presenters:    Jay  Niehaus  and  Debra  Jahn  
Organization:    Inland  Northwest  Health  Services,  Spokane,  Washington  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    MEDITECH's  newest  sensation  has  taken  the  country  by  storm.    Clinical  Review  is  a  terrific  new  
updated  cover  of  that  old  favorite  PCI.    We  have  played  this  song  many  times  and  find  it  a  remarkable  
launching  pad  to  introduce  physicians  to  EMR  entry.    We  would  like  to  share  what  we  have  learned  with  
you  about  how  to  get  this  new  favorite  out  there  and  get  your  clinical  staff  on  board.    With  the  right  
planning  and  execution,  this  one  will  reach  the  top  of  the  charts!  
 
 
 
 
387B  –  Physician  Documentation,  How  to  Score  a  Hit  For  Your  EHR  
Presenters:    Jay  Niehaus  and  Debra  Jahn  
Organization:    Inland  Northwest  Health  Services,  Spokane,  Washington  
Scheduled:    Wednesday  June  1  at  2:30  pm  
 
Abstract:    For  all  the  medical  staff  that  are  saddle  sore,  tired  of  squatting  on  their  spurs  and  plumb  
tuckered  out  from  reading  all  the  handwriting  on  paper,  this  new  MEDITECH  PDOC  release  is  for  you.    A  
vibrant  documentation  melody  is  matched  with  driving  electronic  instruments,  a  clever  set  of  medical  
lyrics  and  an  impassioned  programming  performance  making  it  the  best  nominee  and  a  sure  bet  for  the  
2011  Country  MUSE-­‐ic  Awards.    Come  listen  to  this  successful  duet  for  a  performance  filled  with  
physician  adoption  songs,  implementation  strategy  music  and  helpful  tips  picked  up  from  20+  previous  
implementations.    All  together  these  tunes  should  help  you  get  this  electronic  record  happily  playing  
back  at  your  home  corral!  
 
 
387C  –  Computerized  Physician  Order  Entry  (CPOE),  Getting  the  Group  to  Play  in  Harmony  
Presenter:    Marcia  Cheadle  
Organization:    Inland  Northwest  Health  Services,  Spokane,  Washington  
Scheduled:    Wednesday  June  1  at  3:30  pm  
 
Abstract:    The  Wild  West  hasn’t  seen  a  phenomenon  like  CPOE  since  Physician  Documentation  showed  
up  in  MEDITECH.    What  a  stunning  debut,  featuring  the  most  infectious  aspects  of  a  Doctors  signature  
style.    Placing  orders  on  paper  wasn’t  worth  a  plugged  nickel,  but  now,  Computerized  Provider  Order  
Entry  is  peaking  at  number  one  on  the  billboard  charts.    Emerging  astonishingly  fast  as  the  new  king  of  
ordering,  CPOE’s  climb  can  largely  be  attributed  to  boot  scootin’  electronic  ordering  which  has  touched  
millions  of  fans.    So  let’s  all  tip  the  brim  of  our  10  gallon  hats  to  our  Physicians  currently  using  CPOE  and  
get  those  “horse  of  another  color”  Doctors  on  board.    Set  your  promising  artistic  Doctors  free  from  
paper  and  learn  how  they  can  put  on  their  Sunday-­‐Go-­‐To-­‐Meetin'  outfits  and  knock  ‘em  flatter  than  a  
pancake  by  learning  CPOE.  
 
 
387D  –  Meaningful  Use  Gap  Analysis  and  Planning  –  Engineering  a  Hit  –  Wow!  
Presenters:    Marcia  Cheadle  and  Cheyenne  Thomas  
Organization:    Inland  Northwest  Health  Services,  Spokane,  Washington  
Scheduled:    Wednesday  June  1  at  1:30  pm  
 
Abstract:    What  a  crazy  yearlong  MUSE-­‐ical  event  this  has  been.    Back  from  
a  successful  tour  of  rural  Washington  State,  INHS  presents  Dolly  and  Reba  
ready  to  debut  their  latest  smash  hit:    Meaningful  Use  Gap  Analysis  and  Strategic  Planning  with  
MEDITECH  or  better  known  as,  the  minimalist  approach  to  get  the  win.    Like  any  great  country  hit,  this  
song  has  it  all,  the  heartbreak  of  quality  measures,  the  excitement  of  meeting  your  goals,  and  finally  the  
happy  ending  with  successful  attestation!    They  will  also  be  giving  a  little  sneak  peak  of  the  sequel  to  this  
song:    Stage  2,  Here  We  Go  Again.      
 
Marcia  D.  Cheadle,  RN,  is  the  Director  of  Advanced  Clinical  Applications  for  Inland  Northwest  Health  
Services  (INHS).    Ms.  Cheadle  is  responsible  for  the  implementation  of  MEDITECH’s  Advanced  Clinical  
Applications  for  over  23  facilities.    She  oversees  the  design  of  a  multidisciplinary  program  strategy  
ensuring  successful  execution  and  adoption.  She  has  directed  implementations  including  MEDITECH  
Nursing  Program,  Emergency  Department  Management,  Physician  Computerized  Order  Entry,  V2  MIS  
Allergy  Conversion,  Ambulatory  Order  Management/Medication  Reconciliation,  Physician  
Documentation  and  Bedside  Medication  Verification  programs.  Over  the  past  24  months,  Ms.  Cheadle  
has  orchestrated  facility-­‐wide  Physician  Computerized  Order  Entry,  utilizing  Zynx  Evidenced-­‐Based  Care  
Orders  at  seven  facilities  while  designing  strategies  for  Physician  Documentation,  implementing  at  15  
facilities  with  over  550  physicians  documenting  electronic  daily  progress  notes,  H&Ps  and  Discharge  
Summaries.  A  champion  of  facility  and  provider  involvement,  her  implementation  designs  work  within  
the  culture  and  characteristics  of  an  organization  developing  a  plan  that  aligns  multidisciplinary  
clinicians,  informatics  staff  and  executives.    In  addition,  Ms.  Cheadle  facilitates  planning  activities  for  
large  project  initiatives  within  healthcare  organizations  interested  in  preparing  for  “Meaningful  Use”  
leading  to  Accountable  Care  Organization  status.  Ms.  Cheadle  maintains  her  commitment  to  the  nursing  
profession  by  continuing  an  active  bedside  care  practice  at  a  local  Emergency  Department.      
 
Jay  Niehaus  is  an  analyst  on  the  Advanced  Clinical  Applications  Team  for  Inland  Northwest  Health  
Services  (INHS).  Mr.  Niehaus  is  one  of  the  team  members  responsible  for  implementation  of  MEDITECH’s  
Clinical  Review  and  Provider  Documentation  (PDOC)  Applications  in  conjunction  with  Project  Managers  
for  9  facilities.  Over  the  past  18  months,  Mr.  Niehaus  has  been  on  the  front  line  with  the  facility-­‐wide  
Physician  Documentation  project:  researching,  designing,  implementing  templates  and  training  at  these  
facilities  working  with  over  260  physicians.    These  physicians  are  currently  documenting  approximately  
7,000  electronic  daily  progress  notes  per  month.    Mr.  Niehaus  maintains  a  close  relationship  with  the  
physicians,  HIM  staff  and  MEDITECH  to  ensuring  maximum  participation  and  compliance.      
 
Debra  Jahn  is  a  senior  analyst  on  the  Advanced  Clinical  Applications  Team  for  Inland  Northwest  Health  
Services  (INHS).    Ms.  Jahn  has  20  years  of  experience  in  close  partnership  with  MEDITECH  and  project  
management  teams  for  the  successful  implementation  numerous  applications.    She  works  closely  with  
multiple  facilities  interfacing  with  physicians,  nurses  and  ancillary  staff  to  develop  and  ensure  a  standard  
methodology  in  construction  of  screens  and  templates.    MEDITECH  applications  include  the  PCM  suite,  
with  CPOE,  Clinical  Review,  Provider  Documentation  (PDOC)  and  EDM/POM  for  several  facilities.  Ms.  
Jahn  also  coordinates  with  nursing  staff  for  the  implementation  of  electronic  Medication  verification  
application.    
 
Cheyenne  Thomas  has  been  with  Inland  Northwest  Health  Services  for  seven  years  and  is  currently  in  the  
role  of  Regional  Accounts  Manager.    In  this  capacity  a  large  part  of  her  duties  involve  regulatory  research  
and  education  for  20+  sites  in  the  Northwest.    Her  most  recent  role  has  been  focused  on  helping  these  
facilities  understand  and  achieve  meaningful  use.    As  part  of  the  INHS  meaningful  use  task  force,  she  has  
attended  most  of  the  ONC  workgroup  meetings,  been  responsible  to  read  and  educate  the  group  on  all  
related  regulations,  hold  educational  sessions  for  all  INHS  associated  facilities,  create  gap  analysis  and  
monthly  report  card  documents,  and  work  with  facilities  in  regular  meetings  to  monitor  their  progress  
towards  meeting  meaningful  use  and  help  to  adjust  strategies  where  necessary.    Cheyenne  has  also  been  
a  regular  contributor  to  the  MUSE  Meaningful  Use  web  site.    Mrs.  Thomas  has  previously  managed  
business  office  staff  and  functions  for  both  large  urban  and  small  rural  facilities.    She  has  been  in  
healthcare  for  16+  years.  
 
 
 
 
 
388  –  Healthcare’s  Perfect  Storm:    Can  Your  Organization  Weather  the  Changes?  (ACOs,  ICD-­‐
10  and  Meaningful  Use)  
Presenter:    Bob  Witkop,  Kathy  Kane  and  Carl  Ferguson  
Organization:    CTG  Healthcare  Solutions  
 
Abstract:    The  combination  of  the  Patient  Protection  and  Affordable  Care  Act  (PPACA),  and  American  
Recovery  and  Reinvestment  Act  (ARRA)  reinforced  the  need  to  embrace  a  patient  centric  healthcare  
delivery  system  that  is  more  accountable,  quality-­‐oriented  and  cost-­‐effective.  This  requires  a  shared  
responsibility  for  coordination  of  care.        Healthcare  organizations  are  now  focused  on  implementing  
core  pieces  of  technology  that  will  enable  them  to  meet  Meaningful  Use,  ICD-­‐10  and  ACO  milestones  
over  the  next  four  years.    With  the  push  for  meaningful  use  and  accountable  care,  understanding  and  
measuring  care  delivery  costs  and  outcomes  becomes  mission-­‐critical.      Explore  how  IT  organizations  are  
supporting  these  independent,  but  related  initiatives.  
 
Bob  Witkop  is  currently  a  Delivery  Manger  with  CTGHS  and  has  over  14  years  of  Healthcare  Experience  in  
Project  Management,  Revenue  Cycle  Management.    
 
Kathy  Kane  is  a  Delivery  Director  and  a  veteran  of  25  years  in  Healthcare,  consulting,  project  and  
program  management.    
 
Carl  Ferguson  is  a  Managing  Director  at  CTG  and  is  an  industry  leading  expert  with  25+  year  veteran  of  
strategic,  revenue  cycle  consulting  and  business  development.