JANET JACKEWICH

Bainbridge, Georgia 39819

Telephone: 229-243-9194 Email: jjackewich@aol.com

OCCUPATIONAL DIRECTION AND ASSIGNMENT OPTIONS

RISK MANAGEMENT
CLAIMS MANAGEMENT
CLAIMS EDUCATION / TRAINING
SAFETY ADMINISTRATION
SAFETY EDUCATION / TRAINING
Adaptability: I am seeking a continuing career within the insurance industry. Exceptionally skilled in
claims, service and administration; able to remain flexible and completely adaptable to your needs.

QUALIFICATIONS AND SPECIALIZATIONS

Possesses broad domestic risk management / claims experience including insured and self-insurance
program administration, creation of safety materials and training, and claims management and training.
Strong strategic planning and leadership skills with a proven track record of implementing cost saving
programs and productivity improvements.
Able to deal effectively at all organizational levels with effective communication skills, insurance program
design and implementation, disaster planning, creation of claims educational materials and designing of
safety and health programs and property conservation performance. Superior performance ratings with all
employers.
PROFESSIONAL EXPERIENCE
2008 to 2010 American Guaranty Fund Group
PROJECT CLAIMS MANAGER
2005 to 2008 Florida Home Builders Insurance
DIRECTOR OF RISK MANAGEMENT
2003 to 2005 Independent Contractor
RISK MANAGEMENT / CLAIMS ADVISER

1990 to 2003 Big Y Foods, Incorporated

DIRECTOR OF RISK MANAGEMENT

UNIVERSITY EDUCATION AND TRAINING, DESIGNATIONS AND AFFILIATIONS

Degree: Bachelor of Science / University of Massachusetts

Accredited Claims Adjuster

Licensed Claims Adjuster. Georgia, Appointed in FL P176929
A.R.M. Insurance Institute, Worcester, MA
Member of R.I.M.S.
OSHA Authorized in Outreach Trainer Construction Industry and Outreach Trainer General Industry
Disaster Site and Aggression management trained
Authorized by Florida Department of Insurance to teach subject material pertaining to Risk
Management/Insurance for the Construction Training Institute.
Authorized by the Construction Industry Licensing Board as a recognized Trainer.
Authorized Trainer by the National Association of Home Builders Superintendent Training.
 Janet Jackewich Resume – Page Two
SKILLS AND RESPONSIBILITIES

With American Guaranty Fund Group, restructured and consolidated all claims handling guidelines,
training manuals, and procedures for all claim activity.
Organized and oversaw any third party administrators utilized following insolvency.
Performed the initial audit of claim files assigned to AGFG. Participated in strategic planning for the
migration of large volume of claims and implemented action plans for smooth migration. Created
action plans and established appropriate claim reserves.
Accountable for managing a team of adjusters while fostering motivational and mentoring relationships
with all subordinates in their personal development and cross training to increase productivity.
Trained staff in effective communication skills, email etiquette etc.
Negotiated and obtained contract / agreements for professional claim services.
Developed litigation handling guidelines to include reporting frequencies and fee schedules.
Audited files of defense counsel to determine the quality of their service and fiscal soundness of their
billing practices. Made recommendations regarding assignment of defense counsel on litigated files.
Restructured and updated the AGFG disaster plan.

With Florida Home Builders Insurance, created a risk management department with emphasis on
construction safety and claims management.
Wrote 5 year business plan with an emphasis on increasing revenues, marketing, strategic
planning and employee retention.
Conceived and launched a partnership with the OSHA Training Institute and SafetyFlorida to create
Safety Alliance programs throughout all 29 builders associations encompassing 26,000 members.
Wrote safety manuals / training programs and developed 12 Construction Industry Licensing Board
state-approved educational classes for new and renewal contractors’ license requirements.
Taught Continuing Education-accredited and OSHA-authorized 10-hour and 30-hour educational
programs throughout state including South East Builders Conference. Scheduled guest speaker.
Authored monthly safety and health articles appearing National Homebuilder and other trade
magazines, Florida Home Builders Association websites and local builders associations’ newsletters.
Created member benefit programs such as safety workshops, interactive disaster recovery plans,
evacuation plans, safety programs, safety audit programs and turnkey drug-free workplace.

Risk Management / Claims Advisor , worked with municipal governments and self insured’s to
improve the risk management / claims handling practices for the purpose of increased productivity.
Assisted with the development of business plans and succession planning.
Worked with corporations to improve workers compensation claims reporting formats, create light-duty
programs, instruct personnel in claims investigations and statement taking, trending analysis and safety
incentive programs. Taught safety and OSHA-authorized training programs.

With the Big Y Foods Inc., created a risk management department and achieved self-insured/self-
administrated status for the corporation consisting of 52 stores and more than 8,800 employees in
multiple states. Managed a staff of three departments with an annual reserve of $15 million.
Implemented unique system of micro-management claims handling and creative “return-to-work”
programs, reducing the workers’ compensation expenses by more than 47% within the first two years.
Integrated leading edge cross training of all internal and external adjusters creating an exemplary staff
equipped to handle any daily and catastrophic claims presented against the company.
Attended and testified at proceedings at the Department of Industrial Accidents and trials.
Developed in-house licensed (PPN) medical network using a third party for utilization reviews.
Wrote and implemented policies for accident investigation; reporting processes and achieved
significant success in the further reduction of costs for general liability and workers’ compensation.
Launched safety programs. Hired and trained safety specialists in OSHA guidelines, created audit
process, and authored a safety manual. Instituted safety incentive programs. Wrote disaster recovery
plans as well as evacuation plans for all locations.