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This survey aims to find out the present and the future scenario of e-Broking in
stock market. This survey is carried out purely for the academic purpose.

Hope you would spend your valuable time in going through the questionnaire and

filling it up. Your kind contribution is heartily acknowledged.

In anticipation,
Thanking you for your cooperation,
( Ajay Kumar Shakya )

1) Are you aware about stock market?

Ƒ Yes Ƒ No

2) Do you invest?

Ƒ Yes Ƒ No

3) Do you Trade in Derivatives?

ƑYes Ƒ No

4) If yes, then in which alternative do you invest?

Ƒ Gold Ƒ Real Estate Ƒ Stock Market

Ƒ Mutual Fund Ƒ Bank FD Ƒ Others_______

ß) Among the investment alternatives do you believe that Share Market is one of
the best options to invest in?

Ƒ Yes Ƒ No

6) Currently, through which trading firm are you dealing?

Ƒ ICICI Direct.com Ƒ Share khan Ƒ Motilal Oswal

Ƒ Angle Broking Ƒ India bulls Ƒ Karvy

7) Which is better or convenient?

Ƒ Manual Application Ƒ E-Broking

8) Which mode of trading alternative do you use?

Ƒ Online Trading Ƒ Offline Trading

9) Does your firm provide special software for online trading?

Ƒ Yes Ƒ No

10) If you trade in derivative then in which instrument do you invest?

Ƒ Future Ƒ Call Ƒ Put Ƒ Arbitrage

11) In which instrument of derivative segment do you trade?

Ƒ Indices future Ƒ Indices Option

Ƒ Stock future Ƒ Stock option

12) Which type of trader you are?

Ƒ Bullish Trader Ƒ Bearish Trader

13) Do you hedge in Derivatives?

Ƒ Yes Ƒ No

14) If you are Bullish trader then which strategy do you suggest for hedging?

Ƒ Buy Future, Buy Put, Sell Call

Ƒ Buy Future, Buy Put Only

Ƒ Buy Call, Buy Put at Distance Strike Price

1ß) Do you believe that one can earn from Derivatives?

Ƒ Yes Ƒ No

16) Do you believe that one can earn from Derivatives?

Ƒ Yes Ƒ No

17) Do you believe that one can earn from calls and puts than from future ?

Ƒ Yes Ƒ No

18).Are you satisfied with the facilities given by your company?

Ƒ Yes Ƒ No

19).If no then in which segment they should try to improve?

Ƒ Brokerage Rates Ƒ Research/Tips

20).According to you trading is,

Ƒ Advisable Ƒ Not Advisable

21) How did you come to know about equity related investment?

Ƒ Brokerage firms

Ƒ Investor friends & relatives

Ƒ Advertising & hoardings

22) Which factor do you consider most important while choosing an investment
option?

Ƒ How quickly will I be able to increase wealth?

Ƒ The opportunity for steady growth

Ƒ The amount of monthly income the investment will generate

Ƒ The safety of investment principal

23) What is the investment horizon you prefer?

Ƒ Short term investment Ƒ Long term investment Ƒ Both

24) What is your percentage of your income do you invest in equity shares

Ƒ Below ß Ƒ ß ý 10

Ƒ 10 ý 20 Ƒ Above 20

2ß) Do you have Demat account?

Ƒ Yes Ƒ No

26) What is your perception regarding broking?

Ƒ Safe Ƒ Risky Ƒ Others

27) Are you aware about e-Broking?

Ƒ Yes Ƒ No

28) If yes, then which features of e-Broking you like the most?

Ƒ Instant Online Fund Transfer with Multiple Banks

Ƒ BSE, NSE, F & O, MCX and NCDEX in a single screen
Ƒ No installation required
Ƒ Advantages of mobility
Ƒ Intra day / Historical charts with various indicators

29) Is there any disadvantage of e-Broking?

Ƒ Yes Ƒ No

30) If yes, then specify that

__________________________________________________________________
__________________________________________________________________

31) Give your comments on future scenario of e-Broking

__________________________________________________________________
__________________________________________________________________

32) Give marks the following as per your expectation from a financial service

Provider? (0 to 10)

Ƒ Regular feedback Ƒ Transparent dealing Ƒ No hidden cost/charges

Ƒ low Brokerage/commission Ƒ high quality services Ƒ Goodwill
Ƒ No. of branches in locality Ƒ Any other (Please specify)««««««
 33) Satisfaction level with your Brokerage Organization

Particulars Highly Dissatisfied Neither Satisfied Satisfied Highly

Dissatisfied Nor Satisfied
Dissatisfied
Brokerage
Tips (Intraday, Delivery,
Investment)
Trade Confirmation
Flexibility (Fund transfer)
Customer Support
Speed of Service /Product
Delivered
Clarity of information or
advice provided
Time taken to
respond to telephone
enquiries
Staff treating you
as a valuable customer
Overall Satisfaction
PERSONAL DETAILS:

1) Name: _______________________________________________

2) Age: Ƒ 21-3ß Ƒ 36-ß0 Ƒ ß1-6ß Ƒ Above 66

3) Occupation:

Ƒ Profession Ƒ Businessman Ƒ Govt. Servant

Ƒ Employee Ƒ Others__________

4) Yearly Income:

Ƒ Less than 2 lac Ƒ 2 to 3.ß lacs Ƒ 3.ß to ß lacs Ƒ ß lacs or

more

ß) Address and Phone No. :

__________________________________________________________________
__________________________________________________________________
__________________________________________________________________

Thank you for you kind cooperation