Beruflich Dokumente
Kultur Dokumente
Chapter 5
Designing
Organizational
Structure: Authority
and Control
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 5- 1
Learning Objectives
1. Explain why a hierarchy of authority
emerges in an organization and the process
of vertical differentiation
2. Discuss the issues involved in designing a
hierarchy to coordinate and motivate
organizational behavior most effectively
3. Discuss the way in which the design
challenges discussed in Chapter 4 provide
methods of control that substitute for the
direct, personal control that managers
provide and affect the design of the
organizational hierarchy
Copyright © 2010 Pearson Education, Inc. Publishing as Prentice Hall 5- 2
Learning Objectives (cont.)
4. Appreciate the principles of
bureaucratic structure and explain
their implications for the design of
effective organizational hierarchies
5. Explain why organizations are
flattening their hierarchies and
making more use of empowered
teams of employees, both inside and
across different functions