FAHIM AHMED KHAN

Flat C-15, APSARA APPARTMENT NO-2, BLk-7,

F.B.AREA, KARACHI, PAKISTAN.
CONTACT: 0331-2201927, 0300-2854978
Email: fahim.khan@bankislami.com.pk, alphasnffma@yahoo.com,
alphasnffma@gmail.com,fahakhab@hotmail.com

OBJECTIVE
Seeking Oppurtunity in DBA with background in Core Banking Application and System Support using multiple
platformed DBMSs and OSs with a passion for pursuing a career with Islamic Banking/IT Industory . Skilled at
building strong team environments and developing open communications.

EDUCATION

• BS in Computer Engineering from Sir Syed University of Engineering And

Technology(SSUET) Karachi, Pakistan
• Passed Higher School Certificate, Govt. Gulshan College For Science and Commerce, Gulshan e Iqbal,
Karachi.
• Passed Secondary School Certificate, Anglo Oriental School, Karachi

PROFESSIONAL EXPERIENCE

May 31, 2008 – Till Date Bank Islami Pakistan Ltd;

Head Office, Karachi
Application Support Engineer
Level 3 (Permanent)
Information Services Dept.

KEY RESPONSIBILITIES

• To Provide both One-to-One and Analysis-based Application Support for the two
Parallel running Core Banking Applications i.e; PIBAS Plus and iMAL in
Centralized environment of 102 Online Branches of southern, northern and central
region plus Treasury, Trade Finance, CAD and CAC Departments located at Head
Office to keep through the IT Core Banking Infrastructure of the bank and to
facilitate our Users/Customers with Smooth Error Free Banking Operations.

• To timely identify and provide Solutions related to Malfunctioning of PIBAS Plus

and iMal Modules in co-ordination with their Vendors by Error-encountering and
Updating Patches on all related Application Servers.
 • To ensure Un-Interrupted and Error Free Bank Operations against issues related to
both of these Core Banking Applications like Entries Reconciliation and Inter-
Replication on System/Database/Network Interfaces.

ON-DEMAND DUTIES

• Perform SOD/EOD Processes for both PIBAS Plus/ iMal.

• Provide System Supports to users related to Operating Systems for Windows and
Linux Series and also issues related to Windows Server Series Administrative Tools.

• Provide Application Security Support to Users for issues relating to User IDs and
Access Rights.

• Provide Support to Database Monitoring Team related to the Issues of DB

Connections and Performance for both Oracle and Sybase.

• Provide Support for other Banking Applications like Ticker, Eq. System, XM3 etc.

MAJOR ACHIEVEMENTS

• Created Scripts to automatically copying the files/Folders residing in Hierarchical-

Based Branches Directories located at Inter-Domains Application/Backup Servers
relating to Daily, Monthly and Yearly Cycled based SOD/EOD Reports that is used
as one of the Step of Bank EOD Cycle now.

• Created detailed and Comprehensive DB Queries for both Oracle and Sybase
Databases relating to the Modules for both PIBAS Plus and iMAL enabling the
Application Support more fast and comprehensive then that of using Modules .

• Be the part of Team responsible for the Core Banking Application’s Migration
Process from PIBAS Plus to iMAL.

• Be the part of the Team responsible for the Visit-Based Training to all the Branches
of the Bank for the Newly Introduced Core Banking Application iMAL.
Mar 30, 2007 – May 30, 2008 NIB Bank Limited; F. B.
Area Branch, Karachi)
Branch IT Officer (Formerly PICIC
Commercial Bank Ltd.)
Grade 14(Permanent)
IT Department (Branch Operations)

Nov 01, 2005 – Mar 29, 2007 NIB Bank Limited; West
Wharf Branch, Karachi)
Data Centre Incharge (Formerly PICIC
Commercial Bank Ltd.)
Junior Officer (Permanent)
IT Department (Branch Operations)

KEY RESPONSIBILITIES

• To Coordinate the IT persons of more than 250 different online branches of

southern, northern and central region to keep through the IT Infrastructure of the
bank to facilitate our customers with Error Free Banking and directly report to IT-
Head.

• Responsible for the operation of Access (ATM Card Information Software) provided
by TPS.

• Responsible for the smooth operation of ATM deployed at the Branch Premises and
guide ATM & Debit card customers of all the banks.

• Manage and Resolve all customer complaints logged by call center officers and
also coordinate with them regarding customer’s issues.

• To coordinate with vendors regarding ATM Rolls, Pin mailers, ATM transaction base
cameras and maintenance of ATM’s and make sure ATM should be up 24/7.

• To monitor ATM transaction base cameras through EYE solution it’s a web based
application provided and supported by TPS.

• To run and manage SOD, EOD, EOM, EOY Processes of the branch.

• To generate and maintain all types of Reports on daily basis

• To install and Troubleshoot Windows Client/Server Series , PIBAS Plus banking

application system, Online banking application system and Other necessary
Applications for smooth Branch Operations.
on Servers and Workstations of the branch.
• To look after and update Patches on all Workstations and Servers in Data Centre.
• To coordinate with other departments of Head Office and try to resolve user’s
issues on both Head Office and Branch level.
• To take Data Backup on tape cartridges and Ensure Data Recovery on daily basis.
 • To scan customers signatures from Account opening form and saved in banking
software database

July 01 2005 – Sept 30, 2005 United Bank Ltd.

Customer Relationship Officer Regional Sales Office, Karachi
Consumer Banking

KEY RESPONSIBILITIES

• Responsible for contributing and managing the team of Marketing Officers to

enhance the branch Consumer Business Portfolio including Credit Cards, Personal
Loans, Auto Loans, Liabilities and Mortgages.
• To coordinate to Create and Maintain the Database of approved and cancelled
Cases of Consumer Products.
• To Provide on spot One to One solutions to both Consumer and Corporate
Customers for their Personal and Business needs.

Dec 01 2004 – Jun 30, 2005 Standard Chartered Bank

Business Developer Executive Gulistan-e-Jauhar Branch,
Karachi
Branch Consumer Banking

KEY RESPONSIBILITIES

• Responsible for contributing and managing the team of Marketing Officers to

enhance the branch Consumer Business Portfolio including Credit Cards, Personal
Loans, Auto Loans, Liabilities and Mortgages.
• To Create and Maintain the Database of approved and cancelled Cases of
Consumer Products.
• To Provide on spot One to One solutions to both Consumer and Corporate
Customers for their Personal and Business needs.

TECHNICAL EDUCATION

• Operating Systems
 DOS, Windows Client/Server Series, Novell-SUSE Linux Enterprise Series
(SLES,SLED).

• Database Tools:
Oracle (9i+10G), Sql Developer(1.5+2.1),MS Sql Server, MySQL, Sybase
ASE(12.5.4+15.5) .

• Languages:
C/C++, Java, SQL/PL-SQL, iSql.

• Office Applications:
MS-Office Series,Open Office.

• Networking Conceptions
Cisco Certified Network Associate

FUTURE PLANS

• To be Database Administrator

CERTIFICATES

• Islamic Banking Training Certificate(BIPL)

PERSONAL INFORMATION

Full Name Fahim Ahmed Khan

Father’s Name Shafiq Ahmed Khan.
Date of Birth 13th July 1981
CNIC # 42101-7820982-3
Sex Male
Nationality Pakistani
City Of Residence Karachi
Religion Islam
Marital Status Single
Hobbies Watching/Playing Cricket
Reading Islamic Literature