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Transformational leadership and organizational


culture: the situational strength perspective
S A Masood, S S Dani*, N D Burns, and C J Backhouse
Wolfson School of Mechanical and Manufacturing Engineering, Loughborough University, Loughborough, UK
The manuscript was received on 1 November 2005 and was accepted after revision for publication
on 6 February 2006.

DOI: 10.1243/09544054JEM499

Abstract: This paper provides a new leadership alignment model incorporating various
concepts focusing on leadership styles, organizational leadership, and situational strength.
These concepts are brought together to introduce a leadership model, which looks not only
at individual leadership and the effect of that on the organization but also at an organization
as a system and how leadership behaviour and culture in individual departments or sections
in an organization can be explained. Based on the work of Podsakoff et al., a 23-item
measure of transformational leadership questionnaire was employed to evaluate
transformational leaders. 339 followers from five manufacturing companies were asked to
complete the questionnaire about their leaders and it was analysed to identify
transformational leaders. The 76 manufacturing leaders then completed the organizational
culture assessment instrument and a situational strength questionnaire, which was used to
study the hypothesis.

Keywords: transformational leadership, organizational culture, leadership alignment model,


situational strength

1 INTRODUCTION theory or evidence concerning the kinds of leader


behaviour required in various organizational
Leadership is one of the most researched areas settings. It is likely that either different behaviours
around the globe. It has gained importance in every or differential importance of behaviours will be
walk of life from politics to business and from educa- associated with differences in organizations. Organ-
tion to social organizations. Leaders must prepare to izational variables such as size, organizational
address the changes that will come about as a conse- environment, type of strategy, technology, and orga-
quence of the globalization of the market. Business nizational forms are likely to impose different
markets are becoming unstable, customer needs demands on leaders and thus require specific leader
and desires are changing, and information flow is behaviours [2]. The main focus of this research is to
becoming more diverse and complex [1]. These locate the process that runs in the background of
changes require leaders and organizations that are all leadership activity, irrespective of whatever
able to respond to continuous changes in resources, factors as described above affects the leadership
technologies, marketing methods, and distribution activity. For this a psychological perspective to
systems. understanding the process is considered. Leadership
This leadership project deals with the effect of research has always had the element of psychology
enterprise context upon leadership behaviour and associated with it in the different theories of traits,
vice versa, in the manufacturing sector. There is little dispositions, motivations, etc., but these theories
focus on the individual psyche of the leader. There
*Corresponding author: Wolfson School of Mechanical and has been sporadic research carried out using the-
Manufacturing Engineering, Loughborough University, ories of organizational culture and situational
Loughborough, Leicestershire LE11 3TU, UK. email: S.Dani@ strength and these focus on the psychological pro-
lboro.ac.uk cess of leadership. This is the focus of the research

JEM499 Ó IMechE 2006 Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture
942 S A Masood, S S Dani, N D Burns, and C J Backhouse

in this particular project. A study of the psychologi- and satisfaction in that process. Six main transfor-
cal focus will be made in order to support and mational behaviours were identified as follows:
provide towards understanding the effect of context articulating a vision, providing an appropriate
upon the manufacturing leadership scenario. model, fostering the acceptance of group goals,
high performance expectations, individualized sup-
port, and intellectual stimulation. In contrast, orga-
2 RESEARCH CONTEXT nizational citizenship behaviours that were tested
were the following: altruism, conscientiousness,
Burns [3] described leadership as ‘a stream of sportsmanship, courtesy, and civic virtue. It is
evolving interrelationships in which leaders are reported from this study that, although transforma-
continuously evoking motivational responses from tional leader behaviours had no direct effect on orga-
followers and modifying their behaviour as they nizational citizenship behaviour, they influenced
meet responsiveness or resistance, in a ceaseless both employee trust and satisfaction. Employee trust
process of flow and counter flow’. According to influenced organizational citizenship behaviour, but
Bass [4], transformational leaders possess good employee satisfaction did not.
visioning, rhetorical, and impression management Transformational leadership could be potentially
skills, and they use these skills to develop strong effective across a variety of situations, although
emotional bonds with followers. The idealized influ- certain contextual factors such as structure of the
ence aspect of transformational leadership is very organization could facilitate the emergence and
close to the charismatic leadership; however, impact of transformational leadership [9]. Burns [3]
according to Bass [4] there are major differences also stated that transformational leadership may be
between transformational and charismatic leaders. exhibited by anyone in the organization in any type
Charisma is a necessary but not sufficient compo- of position. It may involve people influencing peers
nent of transformational leadership. Some leaders and superiors as well as followers. It can occur in
may be charismatic but may have no transforma- the day-to-day acts of ordinary people, but it is not
tional leadership characteristics. He used followers’ ordinary or common. Bureaucratic organizations
perceptions or reactions to determine whether or emphasize legitimate power and respect for rules
not a leader was transformational. and tradition, rather than influence based either on
Burns [3] described transformational leadership exchange or inspiration.
as a process in which ‘leaders and followers raise Transformational leadership has become a neces-
one another to higher levels of morality and sity in the post-industrial world of work [10]. It has
motivation’. Transformational leaders seek to raise been specified as an important mechanism for
the consciousness of followers by appealing to introducing organizational change and has received
higher ideals and moral values such as liberty, jus- substantial research attention over the last two
tice, equality, peace, and humanitarian, and not to decades. As a result, there is now considerable
baser emotions such as fear, greed, jealousy, or knowledge about the transformational leadership
hatred. In terms of Maslow’s [5] need hierarchy, phenomenon. It, however, has also generated several
transformational leaders activate higher-order needs conceptual issues, such as the need for more knowl-
in followers. Research by Krishnan [6] suggests edge about the relationship of transformational lea-
that superior performance is possible only through dership with business contextual issues, as several
stimulating and motivating followers to higher researchers noted [11, 12] that transformational lea-
levels of performance through transformational dership research is at a stage where its conceptual
leadership. Superior performance is possible only examination is important. In the last two decades
by transforming followers’ values, attitudes, and there has been accumulating evidence to suggest
motives from a lower to a higher plane of arousal that transformational leadership is an influential
and maturity. Boehnke et al. [7] even found support form of leadership that is associated with high levels
for the claim that the main dimensions of leadership of individual and organizational performance (see,
for extraordinary performance are universal. Studies for example, references [13] and [14]). However,
have found significant and positive relation- research on transformational leadership has not fully
ships between transformational leadership and the explored the question of what are the underlying
amount of effort that followers are willing to exert, processes and mechanisms by which transforma-
satisfaction with the leader, ratings of job perfor- tional leaders exert their influence on followers and
mance, and perceived effectiveness of leader [4]. In ultimately on performance [14]. As Yukl [15] con-
a research study conducted by Podsakoff et al. [8], cluded after reviewing research on this topic, ‘a vari-
an examination was made of the impact of transfor- ety of different influence processes may be involved
mational leadership behaviour on organizational in transformational leadership, and different trans-
citizenship behaviour and the role of followers’ trust formational behaviours may involve different

Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture JEM499 Ó IMechE 2006
Transformational leadership and organizational culture 943

influence processes’. In a study conducted by 3 ORGANIZATIONAL CULTURE


Scarborough [16] the emphasis to understand the
underlying psychological processes was achieved Most organizational scholars and observers recog-
by differentiating transformational leadership with nize that organizational culture has a powerful effect
transforming leadership. It is suggested in the study on the performance and long-term effectiveness of
that transforming leadership as defined by Burns organizations. It was not until the beginning of the
[3] requires a moral and ethical component to 1980s that organizational scholars began paying ser-
leadership behaviour, whereas transformational ious attention to the concept of culture (see, for
leadership as defined by Bass [4] contains more example, references [22] and [27] to [29]). This is
inspiration and charisma and does not require the one of the few areas, in fact, in which organizational
moral component of transforming leadership. In scholars led practising managers in identifying a cru-
the context of this paper, the main focus is to gain cial factor affecting organizational performance.
insight into the leadership of today’s manufacturing Organizational culture has been an area in which
companies within the perspective of the definition conceptual work and scholarship have provided gui-
of transformational leadership. It is suggested that dance for managers as they have searched for ways
transformational leaders can have a dual effect, to improve the effectiveness of their organizations.
exerting their influence on followers through the Of course, there are many kinds or levels of culture
creation of personal identification with the leader that affect individual and organizational behaviour.
and social identification with the work unit, and At the broadest level, a global culture, such as a
that these different forms of identification can lead world religion’s culture or the culture of the Eastern
to differential outcomes. hemisphere would be the highest level. Researchers
Although Bass treated charisma and trans- such as Hofstede [30], Aiken and Bacharach [31],
formational leadership as distinct concepts, many and Trompenaars [32] have reported marked
researchers do not. The work of Tichy and DeVanna differences between continents and countries based
[17] on transformational leadership, for example, on certain key dimensions. For example, national
talks about articulating a vision, which enthuses differences exist among countries on the basis of
followers and creates considerable loyalty and trust. universalism versus particularism, individualism
This sounds very similar to charisma. Therefore, versus collectivism, neutrality versus emotionality,
while conceptually they may be distinct, much specificity versus diffuseness, focus on achievement
of the writing fails to make it clear that they are. versus ascription, focus on past versus present
Trice and Beyer [18] made the distinction between versus future, and an internal focus versus an
charisma and transformational leadership by external focus [32].
suggesting that charismatic leaders often create There are many kinds or levels of culture that
new organizations, while transformational leaders affect individual and organizational behaviour.
change existing organizations. Researchers such as Hofstede [30] and Trompenaars
An important source of insight into the dynamics [32] have reported marked differences between
of transformational leadership is provided by continents and countries based on certain key
research and theory on organizational culture [19]. dimensions. An organization’s culture is reflected
Organizational culture is the ‘glue’ that holds by what is valued, the dominant leadership styles,
the organization together as a source of identity the language and symbols, the procedures and
and distinctive competence [20]. Can organizational routines, and the definitions of success that makes
cultures usefully be described in terms of how an organization unique [33]. Cameron and Quinn
transactional or transformational they are [21]? [33] have defined four different types of organiza-
The organizational culture is a learned pattern tional culture. These are represented as adhocracy,
of behaviour, shared from one generation to the clan, hierarchy, and market. They have suggested
next [22]. It includes the values and assumptions the different leadership styles or managerial
shared by members about what is right, what is styles pertaining to the respective organizational
good, and what is important. Most organizational culture. When an organization is dominated by the
scholars and observers now recognize that organ- hierarchy culture, the leadership style shown is
izational culture has a powerful effect on the that of organizing, controlling, monitoring, adminis-
performance and long-term effectiveness of organ- tering, coordinating, and maintaining efficiency.
izations. Empirical research has produced an When an organization is dominated by the market
impressive array of findings, demonstrating the culture, the managers are good at directing, produ-
importance of culture to enhancing organizational cing results, negotiating, and motivating others.
performance [23–25]. Kotter and Heskett [26] When the organization is dominated by the clan
defined culture as a critical factor in long-term culture, the most effective leaders are parent figures,
financial success. team builders, facilitators, nurturers, mentors, and

JEM499 Ó IMechE 2006 Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture
944 S A Masood, S S Dani, N D Burns, and C J Backhouse

supporters. Effective leaders in organizations commitment to employees. These characteristics


dominated by the adhocracy culture tend to be were evidenced by semi-autonomous work teams
entrepreneurial, visionary, innovative, creative, risk that received rewards on the basis of team (and
oriented, and focused on the future. Adhocracy not individual) accomplishment and that hired
leaders are rule breakers, for example, whereas and fired their own members, quality circles that
hierarchy leaders are rule rein forcers. Clan leaders encouraged workers to voice suggestions regarding
are warm and supportive, whereas market leaders how to improve their own work and the performance
are tough and demanding. of the company, and an empowering environment
for employees. Some basic assumptions in a clan
culture are that the environment can best be
3.1 The hierarchy culture managed through teamwork and employee devel-
opment, customers are best thought of as partners,
The organizational culture compatible with this
the organization is in the business of developing
form is characterized by a formalized and struct-
a humane work environment, and the major task
ured place to work. Procedures govern what people
of management is to empower employees and
do. Effective leaders are good coordinators and
to facilitate their participation, commitment, and
organizers. Maintaining a smooth-running organ-
loyalty.
ization is important. The long-term concerns of
The clan culture, as assessed in the OCAI ques-
the organization are stability, predictability, and
tionnaire, is typified by a friendly place to work
efficiency. Formal rules and policies hold the
where people share much of themselves. It is
organization together. Large organizations and
like an extended family. Leaders are thought of as
government agencies are generally dominated
mentors and, perhaps, even as parent figures.
by a hierarchy culture, as evidenced by large
The organization is held together by loyalty and
numbers of standardized procedures, multiple
tradition. Commitment is high. The organization
hierarchical levels, and an emphasis on rule
emphasizes the long-term benefit of individual
reinforcement.
development with high cohesion and morale being
important. Success is defined in terms of internal
3.2 The market culture climate and concern for people. The organization
places a premium on teamwork, participation, and
The term market is not synonymous with the mar- consensus.
keting function or with customers in the market-
place. Rather, it refers to a type of organization,
which functions as a market itself. It is oriented 3.4 The adhocracy culture
towards the external environment instead of internal
The adhocracy culture, as assessed in the OCAI
affairs. It is assumed that a clear purpose and
questionnaire, is characterized by a dynamic, entre-
an aggressive strategy lead to productivity and
preneurial, and creative workplace. People stick their
profitability. A market culture, as assessed in the
necks out and take risks. Effective leadership is
organizational culture assessment indicator (OCAI)
visionary, innovative, and risk oriented. The glue
questionnaire, is a results-oriented workplace. Lea-
that holds the organization together is commitment
ders are hard-driving producers and competitors.
to experimentation and innovation. The emphasis
They are tough and demanding. The glue that holds
is on being at the leading edge of new knowledge,
the organization together is an emphasis on
products, and/or services. Readiness for change
winning. The long-term concern is on competitive
and meeting new challenges are important. The
actions and achieving stretch goals and targets.
organization’s long-term emphasis is on rapid
Success is defined in terms of market share and
growth and acquiring new resources. Success means
penetration. Outpacing the competition and market
producing unique and original products and
leadership are important.
services.

3.3 The clan culture


4 SITUATIONAL STRENGTH
The clan culture is called a clan because of its simi-
larity to a family-type organization. They seemed The first researcher who formally recognized the
more like extended families than economic entities. importance of the leader, follower, and situation in
Instead of the rules and procedures of hierarchies the leadership process through his contingency
or the competitive profit centres of markets, typical model of leadership was Fiedler [34]. The situation
characteristics of clan-type firms were teamwork, may be the most ambiguous aspect of leadership,
employee involvement programmes, and corporate the nature of the task, the work setting, and the

Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture JEM499 Ó IMechE 2006
Transformational leadership and organizational culture 945

presence of formal rules and regulations are a few of situations, often minimize the effects that traits
the situational variables that can affect the leader- have on behaviour [35].
ship process. The situation can constrain or facilitate
a leader’s action and leaders can change different
aspects of a situation in order to be more effective
5 RESEARCH MODEL
[35]. The concept of situational strength has been
used to study the effect of various concepts of the
An important source of insight into the dynamics of
leadership behaviour [36–38]. A framework of
transformational leadership is provided by research
situational strength proposed by Mischel [39] segre-
and theory on organizational culture [19]. Schein
gated situations affecting human behaviour into two
[42] provided the most comprehensive review and
types: strong situation and weak situation. Strong
integration of this literature. Schein [42] defined
situations are those in which most actors construe
culture as the basic assumptions and beliefs shared
the situation in the same way, most draw similar
by members of a group or organization. Most organi-
conclusions as to appropriate responses, and most
zational scholars and observers now recognize that
are motivated and able to respond. In strong situa-
organizational culture has a powerful effect on the
tions, the situation itself provides incentives to
performance and long-term effectiveness of organi-
make the appropriate response, and the necessary
zations [33]. Bass [43] presumed that the clan cul-
skills to respond are present in most individuals. A
ture provides more potential for transformational
red traffic light is an example of a strong situation.
leadership, and the market culture for transactional
Mischel [39] argued that in strong situations, but
leadership. As indicated by Kark and Shamir [14]
not weak situations, situational factors dominate
research on transformational leadership has not fully
individual differences in determining decision
explored the mechanisms by which transformational
maker’s courses of action. Thus, the behaviour of
leaders exert their influence on followers and ulti-
drivers at red lights is better predicted by the colour
mately on performance. It is thus necessary to gather
of the light than by the traits and dispositions of
data from manufacturing leaders to gain further
individual drivers, even though a few drivers do run
insights into transformational leadership in manu-
red lights. Conversely, weak situations are defined
facturing organizations. Figure 1 presents a
by Mischel as those in which there is ambiguity
framework that represents organizational culture,
about the meaning of the situation and the appropri-
leadership style, and situational strength in a cohe-
ateness of various responses, where incentives for
sive structure. It consists of a four-quadrant grid
any particular response are unclear, and where the
organized around two factors, namely leadership
ability of individuals to respond may vary. According
style and organizational culture, with the quadrants
to Mischel [39], individual differences play a more
as follows:
significant role in such situations (e.g. a yellow traffic
light), since no clear directions are provided by the quadrant I: transformational leadership and adho-
situation. cracy–clan culture;
Among the most successful leadership models is quadrant II: non-transformational leadership and
a group characterized as contingency or situational adhocracy–clan culture;
models. The common theme of these models is quadrant III: transformational leadership and hier-
that there is not one best way to lead; effective lea- archy–market culture;
ders adapt to their behaviours to each unique situa- quadrant IV: non-transformational leadership and
tion [40]. Situations may be defined entirely in hierarchy–market culture.
terms of rule. Rules may specify what should and
should not happen, what should be worn, and how
to deal with different situations [41]. It is also likely Weak Adhocracy
/ Clan
that the type of employee in the strong-situation Situational
Organisational Culture

strength
company will have adapted to that strong situation
and will not challenge the system. This is not true I II
of the weak situation where the individual is prob-
Strong
ably more used to, and accepting of, ambiguity and Situational
a lack of a strong company policy and is likely to strength
Hierarchy/
deliver an individual response akin to their own III IV Market

ways of behaving in the particular situation. The trait Transformational Leadership Non-
Transformational
approach is about how people behave in novel,
ambiguous, or what is called ‘weak’ situations. Situa- Fig. 1 Framework depicting the effect of situational
tions that are governed by clearly specified rules, strength on transformational leadership and
demands, or organizational policies, i.e. ‘strong’ organizational culture

JEM499 Ó IMechE 2006 Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture
946 S A Masood, S S Dani, N D Burns, and C J Backhouse

Considering the concept of situational strength 6 RESEARCH METHODOLOGY


within the perspective of the framework it can be
assumed that a combination of transformational The sample selected for this research was a total of
leadership with adhocracy–clan culture (quadrant I) 339 followers consisting of leader–subordinate dyads
would generate a weak situational strength in at middle and lower levels of management for 76 lea-
the organization providing more discretion and ders from five manufacturing companies in Pakistan.
capability to the followers to manage their tasks. The organizations used in the testing included three
The combination of non-transformational and large heavy-weight vehicle manufacturing organiza-
hierarchy–market (quadrant IV) would generate a tions, one medium-weight vehicle manufacturing
strong situational strength in the organization, organization, and one discrete parts manufacturing
providing strict guidelines and structure to the industry. Three organizations of the sample were
followers for completing their tasks. located in the western parts of Pakistan and two
From this model the following can be organizations were located in the eastern parts of
hypothesized. Pakistan. Three of the organizations are government
owned, whereas the other two are privately owned.
1. Transformational leaders prefer to work in an
The large heavy-weight vehicles manufacturing
adhocratic or clan-type culture.
organization has in the range of 300–500 employees
2. Non-transformational leaders prefer to work in
with 15–25 leaders, the medium-weight vehicles
hierarchy–market-type cultures.
manufacturing organization has 100–150 employees
3. Transformational leaders prefer to create working
with 10–15 leaders, and the discrete parts manufac-
environments with a weak situational strength for
turing industry has 30–60 employees with 5–8 lea-
their followers.
ders. To manage the study within the time frame of
4. Non-transformational leaders prefer to create
the research work, it was decided to select a sample
working environments with a strong situational
size of five manufacturing organizations including
strength for their followers.
small to large manufacturing scale organizations
The framework depicts the organizational per- based on a convenience sampling strategy [44].
spective in regard to the leadership style, culture, In all the five organizations, employees concerned
and the situational strength. It can be argued that with manufacturing, from the shop floor to the top
there may be a certain organizational culture but dif- management were asked to complete a question-
ferent departments in the organization may have naire based on the work of Podsakoff et al. [8]. (For
their respective cultures. Also, each individual more information on the questionnaire contact
department may be headed by a leader who may S.Dani@lboro.ac.uk.) Transformational leadership
influence the culture and situational strength of the characteristics were measured using the 23-item
department. This is shown in Fig. 2, which depicts questionnaire based on the measures of transforma-
the internal leadership and cultural systems in tional leadership utilized by Podsakoff et al. [8] for
organizations. their research on transformational leadership. The
measure includes six transformational leadership
behaviours: articulating a vision, providing an
appropriate model, fostering the acceptance of
Weak
Adhocracy/
Clan
group goals, high performance expectations, indivi-
Situational dualized support, and intellectual stimulation. A
Organisational Culture

strength
I II seven-point scale ranging from 1 (strongly disagree)
Organisational

Strong
to 7 (strongly agree) was used. All the 339 respon-
Situational dents completed the questionnaire. The responses
strength Hierarchy/
were then clustered for each of the 76 leaders and
system

III IV Market

Transformational Leadership Non- the mean calculated. The Podsakoff et al. [8] trans-
Transformational
formational leadership questionnaire was useful in
Weak
Situational
Adhocracy/
Clan Weak
Situational
Adhocracy/
Clan
segregating the sample of 76 leaders into transfor-
Organisational Culture

Organisational Culture

strength strength

Strong
Situational
strength
II

Hierarchy/
I

Strong
Situational
strength
II

Hierarchy/
mational and non-transformational leaders. The
variables used in the questionnaire were primarily
III IV Market III IV Market

Transformational Leadership Non- Transformational Leadership Non-


Transformational Transformational

transformational variables; hence even a low score


meant that the leader had some qualities of a
Individual departmental transformational leader. However, in the context
systems of this research, as it was decided to focus on
high transformational behaviour, all leaders
Fig. 2 Leadership and cultural systems within having a score of not less than 4.0 (mean, 4.0) were
organizations considered as transformational leaders and the rest

Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture JEM499 Ó IMechE 2006
Transformational leadership and organizational culture 947

of the sample was considered to be non-transforma-


tional. Out of the sample of 76 leaders, thus 37 35 34 Adhocracy
/ Clan
leaders were considered to be transformational.
23 Weak, 26 Strong,

Organisational Culture
The leaders who had a score between 3.0 and 4.0
could be considered to be transformational on the
12 Strong 8 Weak
basis of certain criteria, but in this research it was I II
decided to consider only those leaders as transfor-
mational who had a score over 4.0. 5
2
The 76 leaders were then asked to complete two
questionnaires. (For more information on the ques- 1 Strong, 1 Weak 3 Strong, 2 Weak
tionnaire contact S.Dani@lboro.ac.uk.) One dealt Hierarchy/
with the issues of situational strength, focusing on III IV Market

the aspects of discretion that leaders provided to


Transformational Leadership Non -
their followers, whereas the other was the OCAI Transformational
questionnaire developed by Cameron and Quinn.
The OCAI questionnaire was used to obtain an Fig. 3 The research model incorporating the results
insight into the organizational culture based on the
OCAI typology, namely adhocracy, clan, hierarchi- leadership and situational strength: 65 per cent of
cal, and market. The respondents were asked to the transformational leaders showed a preference
complete the OCAI questionnaire to depict their per- for a weak situational strength, whereas 35 per cent
ception of the culture in their organizations. The showed a preference for strong situational strength.
questionnaire measuring situation strength con- Studying each variable affecting the situational
sisted of six questions, which looked at the level of strength and the leader’s preference could rectify the
discretion provided by the leaders to their followers discrepancy in these results. Similarly, 74 per cent
to take decisions, monitoring of followers, having a of the non-transformational leaders showed a
clear standard of praise and punishment, setting of preference for a strong situational strength, whereas
clear goals, and level of discipline in the working 26 per cent showed a preference for a weak situa-
environment. A five-point scale ranging from 1 tional strength.
(does not emphasize) to 5 (strongly emphasizes) The results from the OCAI questionnaire showed
was used. Leaders having a score of more than 18.0 some discrepancy between the hypothesized
(mean score, 18.0) were termed to perceive the situa- research model and the actual data. The hypothesis
tions that they work in as having a strong situational that transformational leaders prefer to work in adho-
strength. Leaders having a score of less than 18.0 cratic or clan-type culture has been supported by the
were termed to perceive the situations that they data: 94.5 per cent of the transformational leaders
work in as having a weak situational strength. For showed a preference for a clan culture, whereas only
leaders with scores of 18 and 19, the score for the 5.5 per cent showed a preference for a hierarchy–
question on discretion ruled whether they were in market culture. The discrepancy arises in the
the strong or weak category. Where the question on preference of non-transformational leaders. The
discretion generated a high score on emphasizing hypothesis that non-transformational leaders
discretion given to followers, the situation was prefer to work in hierarchy–market-type cultures is
termed as weak and, where there was no discretion not supported. A detailed analysis regarding the
given to followers, the situation was termed as cultural preference of non-transformational leaders
strong. is required to ascertain whether the leaders in this
sample have not been able to draw out the
differences between clan and hierarchy as the hier-
7 DISCUSSION AND CONCLUSION archy culture is next after clan in the evolution of
organizational culture. This hypothesis could
After analysing the questionnaires, the data were be supported if based on the previous hypo-
inserted into the research model (Fig. 3). It can be thesis regarding situational strength. Since non-
clearly seen that the preference of transformational transformational leaders showed a preference for
leaders is to create a working environment with a strong situational strength and since the hierarchy–
weak situational strength for their followers. It can market cultures are associated with strong
also be inferred that non-transformational leaders situational strength, it can be inferred that non-
would generally prefer to create working environ- transformational leaders would show a preference
ments with a strong situational strength for their for working in hierarchy–market-type cultures.
followers. It can also be seen that the results did In the context of this research, the systems
not provide a complete correlation between type of model of leadership and culture proposed in Fig. 2

JEM499 Ó IMechE 2006 Proc. IMechE Vol. 220 Part B: J. Engineering Manufacture
948 S A Masood, S S Dani, N D Burns, and C J Backhouse

is also important as the respondents who were situational strength and organizational culture. The
termed as leaders were not only the top management importance of the study stems from the assumption
but also were project directors, general managers, that transformational leadership behaviour can
deputy general managers, officers in charge of influence to a great degree how followers work and
manufacturing units, managers, and foremen. The are given freedom to work in organizations. This
respondents were termed as leaders in the context is useful when the human resource departments
of this research by virtue of being in charge of a of manufacturing companies study issues of moti-
working group and had people reporting to them. vation, job satisfaction, employee morale, and
Hence, the systems model is important as it depicts employee training. Knowing that the leadership is
that, even though a leader (top management) has a transformational can make it easier for change and
certain preference for organizational culture and innovation in organizations as it can be inferred
situational strength, a leader (as defined in the that transformational leaders will thus try to create
context of this research) of a section in the organiza- weak situations where employees are given discre-
tion may have his or her own preference for culture tion and freedom to take decisions in their work,
and situational strength. This may lead to the leader hence increasing employee morale and confidence.
in the section either changing their preference in Also, the clan culture associated with weak situa-
order to align with the organizational preference tions promotes team working and innovation. One
(top management) or maintaining the difference of the major limitations for generalizing these results
but finding a way to align with the organizational is that all the companies selected for the study were
goals. The top management, however, if not satisfied based in Pakistan, and this may bring out some dif-
with the difference in the preferences between the ferences in the results if they are studied as an effect
section and the organization, either may replace of national cultures. The proposed alignment model
the leader with one who maintains their preference needs further testing and would benefit by testing it
or would initiate to transform the leadership style within different national cultures. This would pro-
of the section leader. vide more support and would help to generalize it.
The research model is particularly useful for
deciding whether it would be possible to transform
leadership style without changing cultural and situa- ACKNOWLEDGEMENTS
tional strength preferences. As shown in Fig. 4, it can
be hypothesized that, if the leader is in quadrant III The authors would like to thank the Engineering and
and would like to maintain his or her transforma- Physical Sciences and Research Council, UK, and
tional style of leadership, he or she should change The Ministry of Education, Government of Pakistan,
the preference for culture to adhocracy–clan. If the for the support they have rendered for this project.
leader is in quadrant II and would like to maintain
his or her non-transformational leadership style, he
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