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6310-355 Terra Verde Drive
Raleigh, NC 27609
(919) 749-9303

MS Technical Communication North Carolina State University 4.00 2011
Focus: Technical writing, organizational communication, design, usability, curriculum
development, online information systems, information architecture, instructional design.

BA English/History University of NC at Wilmington 3.89 2008

Focus: Professional writing, technical editing, document design, research, history.


, North Carolina State University, Aug. 2009²May 2011
Course: English 332: Communication for Business and Management
º Training: Professional Writing Program training, observation (Fall 2009);
º TA: Observing with lecture, grading responsibilities (Spring 2010);
º Teaching: Instructor of three sections total (Fall 2010 & Spring 2011).
º Developed Moodle site (Fall 2010) and Wolfware site (Spring 2011) to learn both

 , Spring 2011
Guest workshop administrator for Certificate of Accomplishment in Teaching program
º Wrote description, learning outcomes, and student goals for CoAT workshop
º Explained audio feedback, related Web 2.0s using videos, case studies, forums;
º Focused on open-source, freeware program Audacity, recording/editing program;
º Developed and facilitated weeklong online workshop in Moodle

*   ¬
   , Spring 2010
Professional Writing Workshop for faculty/staff developing video tutorials for instruction
º Created, facilitated workshop, with tutorial, in computer lab space;
º Showcased open-source, freeware technologies Audacity, Jing, and CamStudio;
º Demonstrated audio-recording, screen capture, and video editing software.

*Social Media for Sustainable Engineering Communication.´ Authors: Brad
Mehlenbacher, Sarah McKone, et al.; r 

  ; Funded by National
Science Foundation grant through ARK on the SEE.

*A Free and Easy Way to Improve Your Facebook Profile Picture.´ Editor, Narrator of
Tutorial Project for ! "#$   
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; View video

*Elluminate Live Tutorial Collection: Video Tutorial Series for Navy Federal Credit


Union.´ Director of Instruction Project for "'$  

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video 1, 2, or 3 

*Test Drive of Adobe¶s Technical Communicator Suite 2 Provides Experience, Saves

Money.´ ¬  !((  $¬ !  


October 2009 Vol. X, No. 4

*Composition 2.0 in the Classroom: Studying the Integration of New Media and
Multimodal Composition.´ )
 $¬ * 
 ; 2009 Vol. IV

*Library Love 2.0.´ +( 

,$((  ; The
Publishing Laboratory: The University of North Carolina at Wilmington; 2007


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Web Community Developer; National Science Federation Assistant., 2/2011 ± 5/2011
Social Media Research Assistant; NSF Assistantship, 5/2010 ± 08/2010
º Researched Internet technologies, Web 2.0s for community development;
º Designed and implemented communication space for sustainable engineering.

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NCSU Graduate Studies Symposium; Raleigh, NC: Poster Presenter, 3/2010
º Extended research report from class to poster presentation;
º Focused on technologies for active learning within distance education.

Undergraduate Departmental Honors Research Project
º Chancellor's Gold, Teal Research Awards: Funding for travel, research, 2/2008;
º Presenter: CAA Academic Conference, Boston; Georgia Conference on
Information Literacy, Savannah; UNCW Undergraduate Research Conference,
Wilmington; Meredith College Undergraduate Research Conference, Raleigh.

ünternship and Projects

  , NCSU, Nov. 2011²May 2011 
Updated Professional Writing Program Website for ENG 675 Capstone project
º Moved html-, table-based site to Moodle; created intro. video to explain site
º Used group and forum functions to create unique resource sharing spaces
º Updated policies, added program best practices

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  , NCSU, Feb. 2011²May 2011 
Developed dynamic web portal for Yes! Project under the Shelton Leadership Center
º Employed blog-based content management system;;
º Integrated Scribd portals, Dropbox downloads to facilitate resource sharing.


  , IBM, May 2010²Dec. 2010
Updated documentation for the Systems and Technology Group (STG) at IBM
º Worked in dynamic web portals, database update tools, command line interfaces;
º Migrated text to Lotus Community, space with forums, wikis, other network tools.


, Council for Women, May 2010²Aug. 2010
Wrote first Displaced Homemakers Best Practices Manual for public distribution
º Focused on researching state-wide programs and sharing best practices;
º Selected from 930 applicants; 64 students chosen as NC Dept. of Admin. interns.

    - Freelance/Self Employed, Nov. 2008²Current
Market to, negotiate with, and develop Web sites, graphics, and logos for various clients

t, Educational Enrichment, Feb. 2009²May 2010
Provided one-on-one tutoring, executed marketing initiatives to increase clientele


, BluZeus Marketing, Aug. 2008²Dec. 2008
Designed press releases, e-mail advertisements, Web sites, and e-blasts

( , New Hanover County Schools, Jan. 2007²May 2008
Coached, planned practices and games, arranged travel times and means for team

, New Hanover County Schools, Aug. 2006²May 2007
Tutored high school students in math, English and history through study hall class


% % 
¬ , NCSU Graduate School, 2011
Awarded to TAs who complete CoAT training, observations, reflections, and portfolio


, UNCW English Dept., 2008
Bestowed on students who fulfill writing, editing, internship requirements in department

Skills and Proficiencies

Microsoft Suite: Word, Excel, PowerPoint, Publisher, FrontPage, Outlook
Adobe Products: Illustrator, InDesign, Photoshop, Dreamweaver, Fireworks, Flash
Web Languages: HTML, CSS, Flash, Java, PHP
CMS for Web: WordPress, Drupal, Joomla
OS: Windows ¶98²Windows 7; Mac OSX
Communicative: Social Networking, Wikis, Blogs, Document Share, Video Share
Video, Audio: Audacity, Cam Studio, iMovie, Windows Movie Maker, YouTube
Task Proficiencies: Document, Graphic, Web, Video Design and Development
Desktop Pub.: Print materials for news, magazine, marketing; invitations; kits
Editing: Syntax, diction, document design, document style


, SIGDOC @ NCSU-Aug. 2010²May 2011
Chair of first graduate chapter of Special Interest Group on Design of Communication
º Develop constitution, website, board member structure for new organization
º Recruit new members and inform current students, faculty, and alumni of events


, Preparing Future Leaders-Aug. 2009²May 2011
Certificate of Accomplishment in Teaching (COAT)
º Awarded for workshop attendance, observations, and teaching excellence
º Program participants accepted through NCSU Graduate School

, 4 the World, Aug. 2008²Nov. 2010
Edited, updated, a WordPress-based site for the non-profit organization

, Society for Technical Communication-Aug. 2009²May 2010
Provided record-keeping, clerical services for award-winning collegiate chapter of STC

- r
 , Seahawk Newspaper, April 2007²May 2008
Assigned photographers campus and community events, edited with Adobe Photoshop

, Atlantis Literary Magazine, Aug. 2007²May 2008
Develop photo compilations to accompany the literary pieces; help with cover design

  , UNCW Dean¶s Advisory Council, Aug. 2007²May 2008
Group handpicked by Dean of Students, met to discuss student questions, concerns

, UNCW Sport Club Council, Jan. 2007²Dec. 2007
Sport Club Council Executive Board governs over UNCW Sport Clubs

, UNCW Lacrosse Club, Aug. 2006²Dec. 2007
Coach, leader, event planner; during term, club won 2007 Community Service Award

Honors & Awards

¬!% , The Graduate Student Association, NCSU, 2011

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, NCSU, 2009, 2010, 2011; UNCW, 2005, 2006, 2007, 2008

  / , UNCW, 2008

+   , Honors Program, UNCW, 2008


   , UNCW, 2008


   , UNCW, 2007


, Randall Library, UNCW, 2007



  , English Dept. Research and Travel Award, 2007

 , Student Media, UNCW, 2007