is

Building Automation Solutions Intelligent Support

A range of building control support

solutions, ensuring maximum
efficiency and reduced
energy consumption
“support should optimise the running
“efficiency of plant and help reduce
“energy consumption”

BASis is a combination of remote Cost of

Energy No BEMS Unsupported system
assistance and condition-based 100%

support, which, together with our

With BEMS
on-site engineering excellence, 78%

allows us to achieve that goal.

Our technology allows us to
non-intrusively monitor system Reduction of energy consumption through BASis support

performance and inform our

engineers of any problems before they arrive to site;
thus allowing us to target problem areas and maximise
the effectiveness of our engineering expertise.
BASis – what is it ?
Building Automation Solutions Intelligent Support (BASis)
allows focussed support where you need it most.
Why check plant or software if it is working correctly ?

BASis is our own condition-based support tool which Why do I want BASis ?
• Focussed condition-based support
allows our engineers to focus their time on the areas
• Visible system performance
of plant that need addressing and investigating. BASis • Early correction of problems
automatically gathers data from the BMS continually • National coverage
which is then analysed to produce a BASis report. • 24 hour on-site emergency service
• Remote technical helpline
This will enable our engineers to quickly identify poor
• 24 hour Re-active alarm monitoring
areas of control and direct their time accordingly. • Competitive pricing
BASis also gives you, the customer a window into
our service and the ability to ensure we are using What do I get with BASis ?
the time you pay for in the most efficient way. • Alarm information
• Control loop, optimiser, user
and controller information
• Software analysis
• PC health check
• Communication information
Good control
loop performance good poor

excellent

Poor control Overview of

loop performance control loop performance
Partnership
Partnership is a support level
with working together in mind

General benefits Site visits

• Highlights system errors • Formal review of BASis report where problem areas
• Guarantees response times will be highlighted and recommendations made
• Identifies inefficient plant • Formal review and rectification of software
• Gateway to all BAS technical support services and communication errors
• Minuted progress reviews, action plans and proactive
BASis condition-based support (where technology permits) system recommendations
• Continuous, non-intrusive data collection • Visits scheduled annually in advance
• Comparison of past and present system performance
• Analyses alarm management Disaster recovery plan
• Full condition-based support from sensor • Storage of backup kept off site in case of system failure
through to plant control
• Evaluation of optimiser performance Preferential pricing
• User profiling • On both labour and hardware
• User defined outputs - various formats
• Comprehensive diagnostics using “in-house” software utilities Web based site file
• System fault analysis • All contract information held on a secure server
• Date/time synchronisation set-up accessible via internet ready PC.
• Confirm communications • Information held includes:
• System point count Reports
Quotations
24 hour system support Contact information
• Technical helpline available 365 days per year, 24 hours Contract information
a day - guaranteed maximum 2 hour response time Visit schedule
• On-site assistance available if required
Optimised
This service offers all the benefits of our Partnership support
plus the following features:

General benefits
• Service transparency from software to sensor
• Rectification of inefficient plant
• Maximises energy efficiency of existing plant
• Reduced call outs
• Increased occupancy comfort levels

Detailed works on field equipment utilising BASis

(where technology permits)
• Maximises engineer’s time, focusing on
non energy efficient / problematic plant
• Accuracy and stability checks
• Fail safe systems
• Control loops calibrated and tuned
• Optimisers tuned to give effective energy usage
• User information analysed and recommendations made

Final control device checks

• Check hardware points, command and status points respond correctly
• Check and calibrate sensors, detectors and flow switches - where applicable

Energy house keeping checks

• Manual facilities or overrides
• Time schedule verification
• Set points checked
• Compensation loops checked
Environmental
This service offers all the benefits of Partnership
and Optimised support plus the following features:

General benefits Hands on energy work

• Reduce utility costs by up to 22% • Dedicated energy engineer actively looks to
• Reduce emissions and material use reduce energy consumption
• Account for consumption and cost at every level of site • Detailed energy schemes presented,
• Identify, implement and maintain efficiency improvements detailing payback periods
• Integrate data from many sources • On the day energy savings
• Site energy file • Low or no cost energy schemes presented
• Dedicated energy engineer and implemented at no extra cost
• Electric, gas and water all targeted
Energy monitoring and targeting • Non BEMS equipment targeted
• Implement monitoring and targeting system • Monthly meetings with Energy
• Set up energy account centres Engineer held to discuss
• Determine performance levels for each energy account centre energy initiatives
• Establish regular system reporting measures • Full minutes taken
• Set and review agreed energy targets monthly • Programme strategy
• Look for improvements and carry out identified actions • Energy schemes presented
including:
Site energy file Load cycles and shedding
• Detailed reports Metering
• Energy efficiency schemes Enthalpy control
• Programme of works
• Meeting minutes
• Energy initiatives
• Energy reduction targets and progress
BASis support options
In addition to the three service levels
already outlined, a range of options
are available, including:
Unlimited site call out
• 24/7/365 support engineer availability
• Inclusive call out charges for genuine breakdowns
• Fixed budget costs
Hardware replacement
• Replacement of defective hardware
(see equipment schedule for items included)
• Fixed budget costs
• Moves financial risk from customer to service provider
• Hardware replaced from fair wear and tear only
Dedicated spares facility
• On-site stock holding (critical site stock)
• Faster mean time to repair
• Peace of mind
• Audited site stock
Critical alarm management
• 24/7/365 critical alarm monitoring
• All alarms investigated and fixed remotely where possible
• All alarms escalated as per your set procedure
• Activity report generated on an agreed schedule
BASe energy support
• 24 hour remote energy monitoring
• Energy alarm investigation
• Direct internet access - no software required
• Invoice validation
• Benchmarking against industry standards
• Energy audits and reports
Multi-site national management service
• Dedicated management for national accounts
• Dedicated administration
• Dedicated team of engineers
• All sites monitored 24/7/365 by our
remote management team
• Uniform control strategy
• Regular remote audits of time schedules
and temperature settings
• Asset registers for all sites held centrally
• Regular specific activity reports, paper or web based
• Dissemination of best practice
Constantly monitoring
the heart of your business

Building Automation Solutions Limited

www.bas.uk.com
North West North East Yorkshire Midlands South South West Scotland
Head Office Unit B5 Unit 2 Unit 3 Freyberg House and Wales Buchanan Gate
Ocean Court Marquis Court Hawthorn Park Marlin Office Village Crabtree Office Village Riverside Court Building 2
Caspian Road Team Valley Coal Road Castle Vale Eversley Way Unit 5 Cumbernauld Road
Atlantic Street Gateshead Seacroft Chester Road Egham Beaufort Park Stepps
Altrincham Tyne & Wear Leeds Birmingham Surrey Thornwell Glasgow
WA14 5HH NE11 0RU LS14 1PQ B35 7AZ TW20 8RY Chepstow G33 6FB
NP16 5UH

Tel 0161 927 3450 Tel 0191 487 3467 Tel 0113 306 0480 Tel 0121 748 8750 Tel 01784 221 100 Tel 01291 635518 Tel 0141 779 8100
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