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BLACKOUT

Submitted to: Monica Giesbrecht


Submitted by:Integrated Campaign Group Three
March 24, 2011
160 Princess St.
Winnipeg,
MB R3B 1K9

March 24, 2011

Monica Giesbrecht c/o Manitoba Association of Landscape Architects


131 Callum Crescent
Winnipeg, MB
R2G 2C7

Dear Monica Giesbrecht:

Please find attached our integrated marketing strategy for the Manitoba Association
of Landscape Architects (MALA).

Our strategy is designed to increase awareness of landscape architecture and its


societal benefits, all the while stimulating publicity and establishing a community of
Manitobans interested in the profession which MALA can capitalize on in the future.

The proposed strategy will run from May to September 2011, focusing on an
extensive outdoor campaign that involves a city-wide transit and radio contest, as
well as an outdoor poster treatment. This will spark curiosity, positive buzz, and
general awareness among our target audiences: up-and-coming and established
professionals. They will be encouraged to act on this awareness and interest through
an integrated social media strategy that spans across Facebook, Twitter, and
YouTube.

Using this combination of traditional and social media, our cohesive, comprehensive
strategy will reach our audiences everywhere they go, and everywhere they are –
from on the street, to on the Internet. It will not only generate awareness, but also
create an informed community of Manitobans supportive of MALA and the landscape
architecture profession, which will ultimately prove beneficial for future projects.

Thank you for considering our proposal, and please do not hesitate to contact us for
further discussion of how our strategy will best promote landscape architecture in
Manitoba.

Sincerely,

Berea Henderson Eman Agpalza Maeghan Heinrichs John Rymon


Rachel Hesketh Kiley Dyck Heather Olynick Jasmine Tara
CONTENTS
5 PURPOSE STATEMENT

7 EXECUTIVE SUMMARY

8 SITUATION ANALYSIS

11 CAMPAIGN OBJECTIVES

12 TARGET AUDIENCE

13 CREATIVE STRATEGY

19 PR STRATEGY

21 TIMELINE

22 BUDGET

23 EVALUATION
PURPOSE
STATEMENT
The purpose of this integrated marketing strategy is to increase
awareness of landscape architecture and its societal benefits in a
way that will establish a community of Manitobans interested in the
profession which can be used by MALA for support in the future.

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EXECUTIVE
SUMMARY
This integrated marketing strategy is designed to landscape architecture – in effect, “blacking it out” – they
increase awareness of landscape architecture and will be encouraged to ‘enter to win’ by taking a picture
its societal benefits among Manitobans by building of it and submitting it to the MALA Facebook page.
an online community which will see them continue Local radio stations will host similar contests during the
to support MALA and the landscape architecture first three weeks of its run to heighten awareness of the
profession long after the strategy is complete. campaign. Posters around the city will also add support.
Our strategy will run from May to September 2011. The outdoor campaign will be closely integrated with
It will target up-and-coming young professionals aged a social media strategy to invite people to act on their
25-35 as the primary audience because they are future awareness and interest by joining the online MALA
decision makers and have grassroots interests and large community. Facebook will mark the progress of the
social networks. Older, established professionals will Blackout Bus Contest, post information about landscape
be targeted as a secondary audience for their influence, architecture projects, and encourage larger discussions
connections, and experience. about people’s experience with landscape architecture.
Twitter will document the bus’ location and tweet news
The campaign is based on the concept of absence. We
headlines relevant to landscape architecture such as
don’t often realise how our lives are impacted, or made
property development and city planning. YouTube will
easier, by certain elements until those elements are taken
also be an important medium to promote
away, or “blacked out” (hence the campaign’s name).
campaign videos.
Our campaign will challenge Winnipeggers to realise
how different their everyday world would be without The entire strategy will be thoroughly evaluated by
the work of landscape architects, and how integral this determining the number of media hits, impressions,
profession is to the functionality and sustainability of and their content; counting bus passengers, contest
our communities. submissions, and information requests; and monitoring
online/social media hits and discussion. This will give
The strategy’s primary focus is an extensive outdoor
both quantitative and qualitative results about the
campaign and contest centered around a black
effectiveness of the strategy.
Winnipeg Transit bus called the Blackout Bus. When
Winnipeggers see the bus stop in front of an example of

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SITUATION
ANALYSIS
STRENGTHS
Relevance: the work of landscape architects plays time when a lot of projects done by landscape architects
important roles in the lives of many people. These roles (e.g. parks, gardens, patios) look their best.
range from transportation and recreation, to landscaping
Partnership potential: because a lot of projects done by
backyards and large neighbourhoods.
landscape architects are concerned with sustainability and
Scale: landscape architects create everything from the environmental responsibility, local environmental groups
simple (e.g. patios) to the extravagant (e.g. community may be interested in partnering with
planning). MALA for a campaign.
Mobilized: have their own association (MALA) and are Social media: the popularity of social media has made
motivated and committed to making their profession more it easy for organizations to connect with their audiences.
recognized and established (working toward getting The Great potential for positive buzz, free publicity, and
Business Names Registration Act). increased audience participation.
Environmentally Conscious: a lot of projects done by Small town behaviour: Winnipeg is a small city, so news
landscape architects are concerned with sustainability and of events, contests, and free stuff spreads quickly via word of
environmental responsibility, which are some of today’s hot mouth and social media.
button issues.
THREATS
WEAKNESSES Season: summer and fall campaigns can run into problems
Recognition: landscape architecture is not well known as a with poor weather (too hot, humid, cold, rainy, etc.) and
profession, despite the fact that their work is so ingrained in many people are on vacation, so they can’t be relied upon to
people’s lives. Their projects are often confused with other have predictable schedules as opposed to
professions like architecture, interior design, other times of the year.
and landscaping.
Winnipeg hate: some of the work of landscape architects
Engagement: up until this point, very little has been done (e.g. bus routes, urban community development) are
to engage the target audience with landscape architects, strongly criticized by Winnipeggers.
MALA, or their work.
Social media: the popularity of social media makes it
OPPORTUNITIES difficult to develop a strategy that will stand out amidst
other campaigns. There is also the potential for negative
Season: summer and fall campaigns can build off/partner buzz to spread rapidly.
with outdoor events, festivals, and tourism. Also, this is the

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CAMPAIGN
OBJECTIVES
The overall objective of our campaign is to generate awareness of the benefits
of landscape architecture over the course of summer and fall 2011. To do this
we will aim to get:
• 500 followers on Twitter
• 1,000 friends on Facebook
• 1,000 hits on video (promotional commercial on how contest works)
• 10,000 unique views on mala.net/blackout
• 250 different pictures submitted for the Blackout Bus Contest
• 50 call-ins for the Blackout Contest
• five positive traditional media/blog hits (Breakfast Television, CTV
Winnipeg, HOT 103, Winnipeg Free Press, The Winnipeg Sun)
• increase awareness of landscape architects and MALA by
60 per cent among Winnipeggers

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TARGET
AUDIENCE
PRIMARY SECONDARY
Male and female up-and-coming professionals Male and female established professionals aged
aged 25-35. Live and work in urban, downtown 40-55. Live in the suburbs and drive to work in
areas. Frequently use parks and river walks for the downtown area. Go away on weekends to
exercise. Take public transportation or try to drive the cabin, and frequent national parks. Play golf
fuel-efficient cars. Live in condos, apartments, or and other light recreational sports. Carpool, and/
older renovated homes. Ride bikes in the summer or drive newer, medium-sized cars. Married,
and in general try to live active lifestyles. Decision double-income. Higher income bracket, $75,000-
makers. Very social. Own smartphones and are $125,000. Take family vacations once or twice a
well versed in social media. They have an active year. Use a BlackBerry - likely a company phone.
Facebook and Twitter account and frequently visit Has a Facebook account to connect with family but
YouTube to watch videos and upload videos. They probably no Twitter account. Read the newspaper
are interested in grassroots campaigns and events daily. Watch the evening news.
that involve public interaction and
word-of-mouth advertising. Why they are important:
Why they are important: Influence/connections: Established professionals
have a strong influence on the next generation of
Future decision makers: Young and up-and-coming decision makers, either as parents, role models, or
professionals will be making decisions in and for by holding prominent positions in companies. Now
the future regarding landscape design, community is the time to show them the effects of landscape
growth, and urban development. Generating interest architecture – to put the profession front and centre
and educating them about landscape architecture in their minds so they can lead by example.
now will ensure they consider the profession in
their future projects. Experience: Being an established professional,
Grassroots interest: Perhaps due to their use of they may have already experienced the benefits of
social and other non-traditional media, this group landscape architecture in projects they have done
tends to be interested in grassroots movements without realizing it. Helping them understand who
that involve public interaction and word-of-mouth was behind that work may increase their chances of
advertising. hiring a landscape architect.
Networks/online consumption: They have large
social groups which can be accessed through them
and are constantly connected to various online
communities which can extend our reach to other
audiences through their networks.

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CREATIVE
STRATEGY
RATIONALE fully functional transit bus with a black exterior.
Landscape architecture is often taken for granted. Winnipeg Transit carries 20 per cent of people
Many people in our society do not realize that some traveling to and from work in Winnipeg, a total of
of the everyday elements they encounter – from bus 130,000 passengers, which is a significant part of
routes to playgrounds, sports fields to golf courses the population. According to PATTISON Outdoor
– are created by landscape architects. In order to Advertising, Transit advertising reaches 25 per cent of
stress the importance of landscape architecture to the Winnipeg population every day of the campaign.
our target audiences, our campaign will focus on the This means we can reach our target audiences within
idea of absence – encouraging our audiences to look a week, and over the four month campaign we will
at their everyday world and envision what it would be seen. This may be a best case scenario and include
be like without the work of landscape architects. By repeated visits but it is an important statistic to
highlighting the elements Manitoba wouldn’t have consider. Transit is also an environmentally responsible
if it weren’t for landscape architects, our campaign transportation choice and in line with the philosophy
emphasizes how vital landscape architecture is to of MALA.
the progress, functionality and sustainability of our
* See page 24-27 for potential routes the Blackout Bus
community. To convey this message to our audiences,
will run.
our campaign is titled “Blackout”.
Inside the Bus: When Winnipeggers take the
BLACKOUT Blackout Bus, they will see the bus’ interior
To illustrate how life would be different if landscape advertisements. All of the interior advertisements
architecture was absent, our campaign will take will feature Winnipeg attractions that are examples of
well known and everyday examples of landscape landscape architecture. The ads will use black type on a
architecture around Winnipeg and Manitoba and show white background with a colour photo
them “blacked out”. of the attraction.
THE BLACKOUT BUS Outdoor Treatments: The advertisements found inside
Our primary creative tool is the Blackout Bus. To the Blackout Bus may also be used in bus shelters
generate buzz around the city, we will completely and other relevant locations such as The Forks, The
wrap a transit bus in black, leaving it blank, except University of Winnipeg cycling hub and Assiniboine
for the Blackout, Twitter and Facebook logos, and Park. These posters will reference attractions in the area
the web address of the campaign website: mala.net/ the poster is placed in. Posters advertising the Blackout
blackout. The Blackout Bus will stand out and be easily Bus Contest will also be posted city-wide.
recognizable around Winnipeg, because it’s the only
bus in the city that will be completely black. It will be a *See the total budget for media buy and timelines.

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Did  you  know  Winnipeg’s  Skatepark  
located  at  The  Forks,  is  rated  one  
of  the  best  in  the  world?  

No  landscape  architects  means  


No  world-­class  skateparks.

www.mala.net/blackout

Did you know the Oodena Celebration


Circle at The Plaza at The Forks pays
homage to the 6000 years of Aboriginal
peoples in the area?

No landscape architects means


No Oodena Celebration Circle.

www.mala.net/blackout

Did  you  know  the  sculpture  garden  


located  at  Winnipeg’s  Assiniboine  Park  
is  home  to  over  300  sculptures  by  
Ukrainian  Canadian  artist  Leo  Mol?  

No  landscape  architects  means  


No  Leo  Mol  Sculpture  Garden.

www.mala.net/blackout

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FIND THE

BLACKOUT
BUS
TO WIN
for contest details visit us online at
mala.net/blackout
and follow us on

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RADIO SPOT
Client: Manitoba Association of Landscape Architects
Title: What's Missing
1 x :30

Male 1: Hey dude, Jeff and I are heading to the…

SFX: Bleep

Male 1: to get our skate on.

Male 2: Sweet, where are we going again?

Male 1: You know, the…

SFX: Bleep

Male2: The what?

Male 1: Dude, the…

SFX: Bleep

Male 1: at The Forks. You know the one. It’s world class.

Male 2: Man, I just don’t get it.

Male 1: Oh…

SFX: Bleep

Male 1: dude.

ANNCR: If you want to find out what’s missing go to mala.net/blackout for


details.
 
 
 
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PUBLIC
RELATIONS
STRATEGY
The main component of the public relations strategy is to The location of the bus will be tweeted hourly through
produce a contest surrounding the Blackout Bus, which Twitter, and every time the bus’ route changes, a map will
will be supported by social media and traditional media be posted on Twitter and Facebook so people not taking
hits. It will run for the months of May-September 2011. the bus will be aware of where it will be.

THE BLACKOUT BUS CONTEST THE BLACKOUT CONTEST


As the bus moves around Winnipeg, people will be To heighten awareness about the Blackout Bus, we will
encouraged to take a picture of the bus in front of some partner with local radio stations 92 CITI FM and 102.3
form of landscape architecture, in other words, “blacking Clear FM to run a contest during the first four weeks
it out”. Then, they can post the photo to Facebook of the Blackout Bus’ run. The contest will play a clue
and tag MALA for a chance to win prizes related to about landscape architecture, e.g. “Winnipeg’s ________,
landscape architecture. Every month we will give away located at The Forks, is rated one of the best in the world.”
two Parks Canada Discovery Passes, and two monthly (Answer: The Skateable Sculpture Plaza, or ‘skatepark’)
Winnipeg Transit EcoPasses. A grand prize of $1,000 Listeners will be encouraged to phone in with their
will also be awarded at the end of the campaign. answer to the clue to win family passes to
FortWhyte Alive.
Using Facebook in this way will get people linking to
and mentioning MALA in their own wall posts, instead MALA.NET/BLACKOUT
of restricting it to the MALA Facebook page. As such, This will be a small page on mala.net devoted to the
it will generate awareness of MALA and landscape campaign. It will briefly explain the contest, what
architecture not only among contestants, landscape architecture is (in terms easier to understand
but also their friends. than those on the website) and include photos of

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prominent landmarks around Manitoba created by and posting information about the type of landscape
landscape architects. While Facebook and other social architecture that the bus has visited/passed. Facebook
media sites will be the main tools for the contest, we can also be used to encourage bigger discussions, such
feel it is important to have some association with as asking people to talk about their experiences with
the campaign on the MALA website to further landscape architecture, and how they think it could be
communicate that the two are connected. used to better the province or their lifestyles. News about
MALA and landscape architecture will also be cross-
YouTube VIDEO & ACCOUNT posted to other organizations we have partnered with for
A video will be produced to promote and educate people our contests: Winnipeg Transit, The Forks, FortWhyte
on how the Blackout Bus Contest works. The video will Alive, and Parks Canada.
show the Blackout Bus stopping in front of examples
of landscape architecture while a person takes out their BLOGS
smartphone and snaps a picture of the bus – “blacking To further increase the awareness of the campaign, we
out” this well known structure, which was designed will ask local bloggers to mention the contest and post
by a landscape architect. It will end with links to the a link to the Facebook/Twitter/MALA website on
Facebook and Twitter accounts, and mala.net/blackout their site. While it is likely that on-the-street sightings
website for more information. The video will be uploaded and the widespread promotion of the campaign on
to YouTube, mala.net/blackout and the contest itself Facebook and Twitter will generate some mentions in
strongly promoted on Facebook. The YouTube account the blogosphere, our public relations strategy will include
will also host short, informal, informational videos of direct pitches to blogs our target audiences may follow
landscape architects shown on the site of one of their such as Winnipeg Love Hate, ChrisD.ca and
projects explaining how they came up with the idea, and Progressive Winnipeg.
its intended impact on the target audiences. These videos
will take advantage of the fact that our target audiences RADIO & TELEVISION
will be visiting YouTube to watch the Blackout Bus Traditional media like radio and television will also
Contest video, and will take the opportunity to further be used to reach portions of our target audiences who
educate them on landscape architecture. may not constantly be engaging with social media –
particularly our secondary audience. These company
Twitter & Facebook ACCOUNTS CEOs, small to large business owners, and upper to
These will be the primary tools used to communicate upper-middle-class individuals are still more likely to be
the contest to our target audiences. As Twitter is more reached through traditional media. The campaign will be
suitable to minute-by-minute messages, it will be used pitched to local radio station morning show personalities
to post or retweet short messages about where the bus on HOT 103, 99.9 BOB FM, and CBC Radio, as well as
is located, and what types of landscape architecture it local TV station shows like Citytv’s Breakfast Television.
passes. Unrelated to the contest, Twitter can also be used These appearances will not only discuss the campaign,
to tweet any news headlines about topics relevant to but landscape architects and their impact on
landscape architecture such as property, development, or our lives in general.
city planning. These topics have the potential to spark
discussions among MALA followers.
Facebook is more suited to documenting events, lengthy
discussions, and providing detailed information about
an organization. As such, Facebook will be used to mark
the progress of the contest, by highlighting submissions

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TIMELINE
DATE ACTION
March 27 Pre-campaign evaluation
March 27 Social media accounts and web page created,
launched
March 28 - April 1 Superbus wrap designed, sent for production
April 4 - 11 Blackout Bus Contest video produced
April 11 - 18 Advertising designed, printed
April 25 Posters put up, video launched
May 1 Blackout Bus Contest launched
May 1 - 29 Blackout Contest launched
May 16 - 23 Media pitches sent out
July 2 Mid-campaign evaluation
October 1 Post-campaign evaluation
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BUDGET
ITEM ESTIMATED COST START & END DATE
Transit Superbus wrap $11,500 May 1 - September 30
Transit interior horizontal print ads Included in Superbus May 1 - September 30
Transit interior vertical print ads Included in Superbus May 1 - September 30
Outdoor poster treatments $150 April 25 - September 30
Radio advertising $600
Video productions $1,000
Grand prize $1,000
Parks Canada Discovery Pass (2x5 $1,364
months)
Winnipeg Transit EcoPasses (2x5 $754.50
months)
FortWhyte Alive family passes (4) $380.00
Upgrade to MALA website (Blackout $100
campaign page
Facebook, Twitter, YouTube accounts
Pitches/promotions
TOTAL $17,497.50

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EVALUATION
TRADITIONAL MEDIA & BLOGS PLACEMENT/ Monitoring discussion online – YouTube comments,
Twitter tweets, Facebook wall comments – will also provide
IMPRESSIONS/CONTENT
more qualitative information about the type of awareness
Local media outlets in Winnipeg and Manitoba will
that was generated.
be monitored daily to calculate the number of print or
broadcast mentions of the Blackout Bus Contest, MALA, Participation/requests Measuring the number of
or the campaign in general. This will give us an idea of submissions in the Blackout Bus Contest, as well as how
whether we achieved our objective of five positive media many people rode the bus and participated in the Blackout
hits, and how many people were exposed to and made Contest will indicate whether the campaign was successful
aware of the message. The types of media used will also be in creating awareness and interest in landscape architecture.
noted so we can determine the extent to which our target
If the daily average of unique rides on a Winnipeg Transit
audiences were reached.
bus is 120 people then we can multiply that by the number
Beyond quantitative data, however, we will also record of days the campaign ran. This is the number of people that
qualitative data: the type of content mentioned in media were also exposed to the interior ads in the bus. Individuals
placements. This will tell us how much focus and awareness who take the same route home can be said to be double
was given to landscape architecture and the benefits it exposed to the campaign and will not be counted toward
brings to our communities. the unique hits.
ONLINE/SOCIAL MEDIA HITS & DISCUSSION The online contact form located on the MALA website will
To get tangible results of how much interest was also be used to see if anyone requested more information
generated by the campaign, we will analyze the following about landscape architects during the campaign period. This
communication tools for the following types of hits. Note will indicate whether or not the campaign built positive
that these will be evaluated at the beginning, middle, interest towards landscape architects.
and end of the campaign to get a better idea of how/why The contact form is also a good tool to use when
awareness shifted and what tools worked most effectively: responding to inquiries. In addition to answering queries,
Facebook: number of “Likes” to the MALA Facebook we can ask the sender questions about how and where
page, number of wall comments. were they informed about landscape architects. Free online
surveys can also be used to gauge the awareness level of the
Twitter: number of followers gained over the campaign public towards landscape architects before, during, and after
period, number of retweets of MALA tweets. the campaign.
YouTube: number of video ‘Likes/Dislikes’, number of BUDGET & TIMELINE
times video was ‘shared’, number of video views (note: this At the end of the campaign, the team will evaluate
number of total views does not reflect unique views with if spending stayed within budget, and if the timeline
unique IP addresses but instead, the total number of times was followed, noting areas in the campaign that can be
the video was played). improved for future reference. A post-mortem report will
mala.net/blackout: total number of page clicks, total also be generated for the executive team to review the
number of unique site visits. If MALA does not have the campaign’s effectiveness.
tools to do this, we can sign up for a free account with
Google Analytics to get the information we require to
assess the website.

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OVERALL EVALUATION
After evaluating the campaign’s various tactics, the team
will determine if the project’s objectives were met. Did we
achieve:
500 followers on Twitter?
1,000 likes on our Facebook page?
1,000 views on our YouTube promotional video?
10,000 unique hits on mala.net/blackout?
250 different photo submissions for the
Blackout Bus Contest?
50 call-ins for the Blackout Contest?
five traditional media/blog hits?

These were the original objectives put in place to


determine the success of the campaign. Evaluation is a
careful process that will be implemented at the beginning,
middle, and end of the campaign so adjustments can be
made to ensure the campaign’s success.

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Potential
bus routes
Option A:

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