Beruflich Dokumente
Kultur Dokumente
A hot cup of tea at 7:30am at the breakfast table just before rushing out for the office and
not forgetting to drop the kids to school; in the afternoon after a stressful morning at
work; while sitting in the garden with friends at 6pm in the evening; at night with family
enjoying precious moments; on a late Sunday morning in bed- Tea is an integral part of
our lives. And Tapal is the favorite tea brand for people in Pakistan. Here is why…
TABLE OF CONTENTS
1. Introduction
2. History/Background
3. Product Information
4. Organizational hierarchy
5. Setup Location
6. SCM Hierarchy
7. Functions
7.1. Planning
7.2. Suppliers
7.3. Production / Manufacturing / Imports & Exports
7.4. Warehouse
7.5. Logistics
7.6. Distribution
8.1. IS
8.2. Marketing
8.3. Sales
8.4. HR
8.5. Finance
By the end of the 19th century, China still supplied the bulk of the
world’s tea. In 1886 it exported 136 million kg, of which 77 million kg
went to Britain; while India produced 40 million kg. But within a few
years India moved ahead of China in world trade. Ceylon (Shri Lanka)
emerged as a tea producer in 1867 and Java (now part of Indonesia) in
1878.
Making a modest beginning over half a century back , today Tapal has
become the largest, 100% Pakistani owned tea company in the
country. It has modern tea blending and packaging factories,
warehouses equipped with state-of-the-art equipment and a team of
highly dynamic professionals headed by Aftab Tapal himself.
Tapal's deep rooted culture and core values differentiate it from its
competitors. It is built on sound principles and practices; not
dominated by a group of individuals. Their greatest assets are its
people; and the consistency of principle and policy give the direction.
"Never compromise on quality" has been the motto at Tapal since the
very beginning. This commitment to quality has resulted in a high level
of customer satisfaction and unflinching brand loyalty. In December
1997, Tapal Tea became the first Pakistani Tea Company to earn the
ISO-9001 certification: a symbol of the highest international quality
standards. Again in December 2000, Tapal acquired the ISO9001: 2000
certification, making it one of the first few companies in the world to
achieve this milestone. In addition to the standard requirements, the
ISO9001: 2000 certification system includes requirements for
environment improvement, concepts of TQM (continuous
improvement) with major emphasis on consumer requirements and
satisfaction.
QUALITY POLICY
The Management and the employees of Tapal Tea (Pvt.) Ltd. are
committed:
LEADERS IN INNOVATION
Always on the move, Tapal Tea is honored to have taken the lead in a
number of areas in the tea industry. Tapal has been:
PIONEERS OF SOFTPACKING
STATEMENT OF COMMITMENT
Over the years Tapal has not only provided quality products, but has
also fulfilled its social responsibility of being a good corporate citizen
by actively participating in community service activities. The company
has continuously sponsored the arts, social welfare projects and sports
within Pakistan.
~ The Tapal Cricket Club, started in 1988 has become one of the most
popular and reputable sports clubs in Karachi and has many cricketers
and professionals as its members. Tapal has also sponsored fund-
raising events for the Pakistan Medical Association such as marathons,
walks etc.
~ Tapal has also recently completed the restoration of the 100 year old
Jampur Gate in the town of Jampur in Punjab. This project is a symbol
of Tapal's active participation in the country's development and
preservation of its rich cultural heritage. This spirit is also evident on
national days such as 14th August and 6th September when Tapal
celebrates with the nation by taking out a cavalcade.
PRODUCT INFORMATION
~ Gulbahar
~ Tezdum
~ Special Teabags
~ Green Tea
`Jasmine
`Cardamom
`Lemon (launching Dec 2007)
~ Key SKU’s
~ Danedar 100 gm
~ Danedar 200 gm
~ Mezban Dust 125 gm
~ Danedar 007 gm
~ Family mixture 100 gm
~ Family mixture 200 gm
~ Danedar 450 gm
~ Family mixture 450 gm
~ Chenak dust 100 gm
~ SKU Classification
Lipton------------Danedar
Supreme---------Family mixture
A1 karak chap--------------Tezdum
Safari------------Tapal Special
CEO
COO GM Administration
GM Production
Admin. Manager
Factory Managers
GM Supply Chain Admin Executive
Production
Managers
DC Manager Admin Officer
Production
Executives
Procurement Manager
Production Officers
Planning Manager GM Finance
BTL Manager
Trade operat
GM Sales manager
Export Market Manager
Insti. Sales
Reg. Managers Managers
Brand/BTL executive
Zonal Managers
Project Managers
SETUP LOCATION
~KARACHI FACTORY
Tapal Tea (Private) Limited, Plot No. 40, Sector 15, Korangi Industrial
Area, Karachi - 74900.
Tel: 5063891-4
Fax: 92-21-5063890
~RAIWIND FACTORY
Tapal Tea (Private) Limited, 3 Km, Manga Road, Near Bashir Chowk, Raiwind, District
(Kasur).
Tel/Fax: 04951-392171
~CITY OFFICE
Tapal Tea (Private) Limited, Tapal House, Syedna Taher Saifuddin Road, Mohammad
Shah Street, Nanakwada, Karachi.
Tel: 7737202-4
Fax: 92-21-7733912
FUNCTIONS
~ INSTITUTIONAL SALES
~ Planning
` Production planning
~ Suppliers
Sri Lanka
Kenya
India
China
Mauritius
Malaysia
Tunisia
` The ratio of purchase depends upon the quality and the costs
of tea associated with it
` Production Units = 3
2 in KHI
1 in Raiwind
MPS(production)
MRP(material)
Quantity(procurement)
P.O to vendor
~ Warehouses
~ Distribution
~ Logistics
` Warehouse to retailers
KHI Murtaza Transport
HYD Khadim Hasan & Co
SUK Asif & Co
MUL
LHR
ISL
` ROUTES:
~ Ordering Process
`
VOCS
Oracle
Financial
Payment P.O
Delivery
Karachi Production
Raw Material Warehouse Department
Sri
Lanka
Kenya Blending
India
China Packaging
Mauritius
Malaysia Warehouses
Tunisia KHI
HYD
SUK
MUL
LHR
ISL
~BULLWHIP EFFECT
~BOTTLENECKS
` WAREHOUSING is considered the bottleneck by the
management
` 15 days inventory can be hold
` 800 tons max. at KHI warehouse
` 200 tons max. at HYD
` 200 tons max. at SUK
` 100 tons max. at MUL
` 400 tons max. at RWD
` 50 tons max. at ISL
` Dates matter as the selling mostly occur during dates 22nd to 10th of
next month
` Delivery Time
~ CLEARING AGENT
`ALFAREKO
`KADIR BHOY
~ MARGIN TO DISTRIBUTORS
` 2%--4%
~ SHELF LIFE
` 1 YEAR
• Growing population
• Consumption rate due to culture (Pakistan is 3rd largest country
in consuming tea)
~ DUTIES
~ Information Technology
` SKU development
` Accounts receiveable/payables
` Inventory level
` Replenishment planning
~ Marketing
Tapal has endeavored to make its marketing activities as attractive
and interactive as possible, forging a direct link with the consumers.
The recently introduced Tapal Road Show has a huge fleet of
beautifully decorated trucks conducting the road shows. These trucks
are fabricated with a kitchen, a state of the art sound system and a
side door which converts into a stage. Vans are used for conducting
merchandising activities and POS splash. Mobile Video Units are used
for projecting promotional and entertainment films.
` BTL
` Media buying
` Promotions
~ADVERTISING AGENCIES
Following are the agencies which play a vital role in making TAPAL a
successful brand.
• Yaidna
• Adcom
• CHQ
• Evernew
~ Sales
` Appointing distributors
` Liaison with distributors
~ Human Resources
~ STAFF
Company salaried staff 400-500
Contractual staff 600-700
~ Finance
` Costing
` Payments
` Replenishments