GX1000 B Quick Reference Manual

GX 1000 B
Reference Guide
www.glaciercomputer.com
Glacier Computer GX 1000 B Reference Guide
GX 1000 B
Reference Guide
Glacier reserves the right to make changes to any product to improve reliability,
function, or design.
Glacier does not assume any product liability arising out of, or in connection with,
the application or use of any product, circuit, or application described herein.
No license is granted, either expressly or by implication, estoppel, or otherwise

under any patent right or patent, covering or relating to any combination, system,
apparatus, machine, material, method, or process in which Glacier products might
be used. An implied license only exists for equipment, circuits, and subsystems
contained in Glacier products.
Glacier is a registered trademark of Glacier Computer. Other product names

mentioned in this manual may be trademarks or registered trademarks of their
respective companies and are hereby acknowledged.
Microsoft and the Microsoft logo are registered trademarks of the Microsoft
Corporation.
© 2005 Glacier Computer 2

All Rights Reserved
GX 1000 B
Reference Guide
Introduction
The GX 1000 B is a rugged PC-compatible based computer. All computers come

equipped with a touchscreen, full SVGA color display, multiple network options,
and industry standard I/O. Each system is fully capable of running MS-DOS,
Windows NT, Windows 2000, Windows XP, Embedded XP as well as UNIX and
Linux.
The GX 1000 B is designed for either fixed mount or vehicular mounted

applications. It can be powered through an AC power supply or from a
DC/DC power converter. It is capable of either hard-wired or wireless
Ethernet connections.
About this Guide
This guide provides basic information on the operation of the GX 1000 B.

Additional questions not answered by this guide should be directed to Glacier
Computer or its agents. Topics covered include: parts, accessories, basic
operation, troubleshooting, service and regulatory information.

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OVERVIEW
Display Panel
The display panel consists of a gasketed resistive touchscreen mounted over a

10.4” TFT LCD flat-panel video display. The touchscreen is used to replace the
mouse to activate functions and initiate actions.
I/O Panel
All cabled connections to the system are made through the I/O panel. The I/O
panel is located on the bottom of the GX 1000 B. These connections are a power
switch, a power connector, two serial I/O connectors, two USB slots, two PS/2
ports and VGA out. A panel on the side of the unit also allows access to the hard
drive. See appendix A.
Specifications
The onboard CPU incorporates the VIA VT8606 chipset and the
VT82C686B with built-in AGP-4x VGA controller; the PC/104 bus is
available for further expansions. Its 8-layer structure reduces signal noise
and meets ACPI function with its built-in power management feature.
Processor:
VIA EDEN 1GHz
L2 Cache:
Integrated in CPU
Chipset:
VT8606 (Twister-T) + VT82C686B
System Memory:
One 144-pin DIMM socket
Maximum up to 512MB SDRAM
BIOS:
AWARD BIOS, Plug-and-Play 4Mbit Flash ROM with SmartView VGA
BIOS Function and integrated Ethernet Novell RPL and Windows
PXE Boot ROM functions
Watchdog Timer:
Generates a system reset or NMI by jumper selectable
Software programmable time interval
64 levels, 0.5~8/5~80/50~800/100~1600 seconds
Standard I/O:
Two or three serial ports. (1 internal, used for touch)
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One internal HDD Interface
One PS/2 Keyboard & Mouse Interface
USB Interface: 2 USB ports with USB Spec. Rev. 1.1a compliant, 1 slot
is external, 1 slot is internal and reserved for an optional Bluetooth
module
Ethernet:
Realtek 8139C PCI Bus 10/100M Base-T
Wake On LAN (via ATX power supply)
Onboard RJ-45 connector
Digital I/O: 8-channel TTL/DTL compatible input and output
Board ID: Dallas DS2401 Board unique ID support
Solid State Disk Interface:
One CompactFlash Type II Socket
Expansion Slot: one 16-bit pc/104 connector
AC97 Link: AC97 Link interface for external audio Codec Kit (AX93102)

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ACCESSORIES
The GX 1000 B computer is supplied with:
This Reference Guide
Operating System CD and license
Power Supply (AC/DC and/or DC/DC)
Input and Output Cables
Internal or external antennas (wireless only)
Rugged Keyboard (optional)
Mounting Bracket (optional)

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BASIC OPERATIONS
Warning: As with all computer equipment the PC must be installed in a safe

and secure manner. For approved mounting procedures please contact your
Glacier representative.
Power-Up
It is important to make all peripheral connections BEFORE powering up the

system.
Before powering up the computer for the first time, be sure the power supply and
computer are mounted in an approved manner and that all cable and peripheral
connections are securely attached to the computer. Make certain that all cabling is
secured as to avoid entanglement with the equipment or the operator and that the
power switch is OFF.
For AC input: plug the power cord into a surge-protected 110VAC outlet. Turn the
power switch to ON. Press the orange on/off button on the front of the unit.
For DC input: turn the external DC power supply on if you are using one, then turn
the power switch on the bottom of the unit to ON. Lastly, push the orange power
button on the front of the unit.
Booting-Up
Upon turning on, the system boots up immediately with no action required. On
power up, the system conducts a power-on self-test (POST), runs the hardware
initialization program, and then boots to the operating system.
If BIOS access is needed press ESC during the POST.

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BASIC OPERATIONS
(Continued)
Reboot
If the system freezes or locks up during normal operation, performing a reboot can
reset the system. The type of reboot depends upon the state of the system.
Warm Boot
Perform a warm boot when you need to clear the system’s memory (i.e. “Virtual
Memory Low” warning).
To perform a warm boot with or without a keyboard
Select START - SHUTDOWN - RESTART COMPUTER or

press the orange soft shutdown button on the front of the unit, which will enact a
Windows shutdown procedure. Press it again to initiate a boot up procedure.
On computers running Windows NT, 2000 and XP, press CTL-ALT-DEL and
choose SHUTDOWN. This is a good option if the screen isn’t responding.
Cold Boot
Warning: Repeated cold boots will result in data loss and may damage
system files, rendering the hard drive corrupt and the computer unusable.
Perform a cold boot only when the screen is frozen, or the system is otherwise
locked up and doesn’t respond to any input. The cold boot is essentially a power-
up sequence.
To perform a cold boot on the GX 1000 B, hold the orange button down for six
seconds; the unit will then turn off. A second option is to shut the unit via the
rocker switch on the bottom of the computer. After any of these methods, wait
approximately 15 seconds, and then turn the computer back on.

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TOUCH-BASED APPLICATIONS
General Functions and Guidelines
The computer is designed and configured for touch-based applications where the
video screen displays graphical icons whose corresponding function is activated
when touched by a user. Touch-based applications can be divided into two
different categories:
Graphical User Interface (GUI) applications, based on a GUI operating

system, such as Windows.
DOS-based applications.
For GUI applications, a “mouse-like” touch driver is installed allowing standard

applications to be executed. However, for optimum ease of use, applications
should:
Provide visual feedback to confirm a touch
Avoid double-clicks whenever possible
Keep touch targets large (for example, scroll bars can be difficult to use)
With these provisions applications can be developed using standard tools and
practices, including Visual C++, Visual Basic, etc.
To enable a right click, click on the mouse icon in the system tray (near the time
display)

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Internal UPS (optional)
The GX 1000 B has an internal UPS available as an option. The UPS is often
used to keep the GX 1000 B running while a forklift battery change is performed.
This prevents a user from having to log off and shut the unit down. Also, the UPS
provides additional filtering against electrical noise often found on electric forklifts.
The operation of the UPS is transparent to the user. As long as the power
converter is on and the computer’s on/off switch is in the on position, the UPS is
charging. If the UPS battery were completely discharged it would need to be
charged for 6 – 8 hours with the computer running to fully recover. With a full
charge, the UPS will run the computer with no external power source for
approximately 20-30 minutes.
Prior to the UPS being discharged fully, the unit will automatically begin a smooth
Windows shutdown procedure. Each open Window will be closed and the unit will
then turn itself off.

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TROUBLESHOOTING
Problem Possible Causes and Solutions
First
Check the unit for any signs of

exterior damage
Check and reseat all cable

connections
Check to be sure the system is

receiving power from the Power
supply
Unit won’t power up
Mobile Mount
Check the ON/OFF switch on the

bottom of the computer
Be sure the vehicle’s battery is

sufficiently charged
Verify that the ON/OFF switch on

the DC power converter is on
Reseat the connectors on both the

power input and output cables on
the DC power converter
Check the internal fuse
Fixed Mount
Check the ON/OFF switch on the

rear panel
Check the circuit breakers feeding

the 110V AC wall outlet supplying
power to the GX 1000 B
Make sure the power cord is firmly

seated in the wall outlet
If a surge protector is installed

between the computer and the wall
outlet, make sure that if it has an
ON/OFF switch, that it is on, and
that any fuses or circuit breakers on
the surge protector have not blown
or tripped
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Problem Possible Causes and Solutions

The touchscreen drivers did not load,
reboot the system
Touchscreen does not respond Reconfigure the touch
Recalibrate the touch
Hard drive needs to be reseated

“Missing O/S” Message
Operating system corrupt
Ensure the antenna connection is

secure
No wireless communication with the Replace broken antennas or cables

network
Check access point configuration
Check client configuration

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Regulatory Information
Radio Frequency Interference Requirements
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the Federal Communications Commissions
Rules and Regulations. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of
this equipment in a residential area is likely to cause harmful interference in which
case the user will be required to correct interferences at their expense.
However, there is no guarantee that interference will not occur in a particular

installation. If the equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off an on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
Re-orient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that which
the receiver is connected.
Consult the dealer or an experienced Radio/TV technician for help.
Radio Frequency Interference Requirements – Canada
This Class A digital apparatus meets the requirements of the Canadian

Interference-Causing Equipment Regulations.
Cet appareil numerique de la Classe A respecte toutes les exigencies du

Reglement sur le Materiel Brouilleur du Canada.

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SERVICE FOR YOUR GX 1000 B
In the event a Glacier product needs to be returned for repair, please supply the
following information.
1. Company
2. Site (where you want the equipment returned)
3. Your name, phone number and email address
4. Type of equipment (model number, etc)
5. Serial number
6. Description of the problem
You can either send this information via Email to support@glaciercomputer.com or

call us at 603-882-1560 x16.
Once we receive this information, it will be entered in our Customer Service

Database. You will then receive a confirmation email with an RMA number and
shipping instructions.

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Warranty Information
One Year Standard Warranty included with Purchase
For one year following shipment, owners will return their units to the factory with
prepaid shipping cost. Preceding shipment, owner is to call Glacier Computer for a
Return Material Authorization (RMA) number. The RMA number is to be clearly
marked on the shipping label or container. The unit will be repaired and shipped
back to the customer within 10 business days of receipt. Glacier will pay standard
ground service shipping charges. Glacier will bill shipping and handling charges
for expedited shipping service. Repairs to damage caused by wear outside of
normal use will be charged at Glacier’s current charges for service and materials.
Extended Warranty
Units are returned to factory, shipping prepaid. Preceding shipment, owner is to

call Glacier Computer for a Return Material Authorization (RMA) Number. The
RMA Number is to be clearly marked on shipping label or shipping container. The
unit will be repaired and shipped back to the customer via ground shipping service
within 10 business days of receipt. Owner is to pay for any expedited return
shipping service. Please contact a Glacier Sales Representative for the charges
for Extended Warranty contracts. This is an annual commitment, paid in advance,
under contract with the customer or customer’s designated representative.
One Year Non-Warranty Service
Repairs to units not covered by One-Year Standard Warranty or Standard

Extended Warranty will be charged at Glacier Computer’s current charges for time
and materials.
Custom Extended Warranty and Service Programs
Glacier also offers custom warranty and service programs designed to meet
unique customer needs. Please contact Glacier or your service representative to
get more information.

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Customer Support
Phone Glacier Computer at 603-882-1560 x11 or x15 to obtain technical

assistance. A qualified Glacier technician will provide telephone consultation to
assist in problem analysis, as some problems may be addressed over the phone
and therefore will not require the return of a unit. If a unit is required to be returned
to the factory, an RMA number will be issued.
All repairs are to be performed by Glacier Computer unless other

arrangements approved by Glacier Computer are provided.
You can also visit us on the web at www.glaciercomputer.com. Click on our

Support hyperlink to obtain miscellaneous software drivers for your Glacier unit.

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Dimensional Drawings and External Connector

Names and Power Connector Specification
Front and Side View
Rear View

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Bottom View
NO Connector description NO Connector description

1 Power Switch 7 Keyboard
2 Fuse 8 Mouse
3 Power In 9 USB
4 VGA 10 COM1
5 LAN 11 COM2
6 Backlight Shutoff

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Power Connector Pin-Out Specification
1 7
2 6
8
3 5
4
NO Connector description
1 AC IN (BK)
2,4 DC IN+
3 AC IN (WH)
5 F.G (GR)
6,7 DC IN-

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Bluetooth
Introduction
The aim of Bluetooth technology is to be a low cost, low

power, and short-range radio product. Bluetooth replaces physical
cable connections in mobile or portable devices.
Any two Bluetooth devices create a Bluetooth piconet

network. A single Bluetooth piconet has one master and at most
seven active slaves. In a single piconet a Bluetooth connection is
only established between the master and a slave. Any two slaves in
a piconet cannot create a Bluetooth connection. In most cases the
computer will be designated as the master and peripherals such as
a scanner will be the slave.
How to install the Level One USB Bluetooth Module
Do not install the Bluetooth module at this time. You will be prompted later.
1. Go to C:\Drivers\Bluetooth and double-click on “Setup.exe”
2. Click “Select” to choose English setup.
3. Click on “USB Adapter for PC”

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4. Click “Install Now !!”. It will take several seconds.
5. Choose “Next”
6. Accept the Agreement
7. Choose “Next”
8. Choose “Install”
9. When you see the Driver Signature Notice click “OK”
10. When you see the following screen insert the Bluetooth Module and click
“OK”

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11. Windows should now report the new hardware is ready to use.
12. Click “Finish”
The Bluetooth Module is now installed.

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Mounting Examples

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Wiring Diagrams
System Installation For Direct 12V configurations
Important: to ensure proper system operation it is imperative that the

following installation procedure be carefully followed.
Failure to comply with these installation instructions

will void the system warranty.
• Check your wiring configuration: White to +VDC, Black to –VDC.

• Keep the cable length to a minimum. Cut off any excess.
• We recommend using a Deep Cycle Marine Battery.
• Using a 10-amp fuse, connect the White lead to the positive terminal of
the battery.
• Connect the Black lead to the negative terminal of the battery.
• Route wires away from all moving parts.
• Mount all equipment within the confines of the vehicle.
• Use only approved mounting brackets.
• Use only approved power connectors.

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System Installation For Forklifts using external DC supply
Important: to ensure proper system operation it is imperative that the

following installation procedure be carefully followed.
Failure to comply with these installation instructions

will void the system warranty.
• Check your wiring configuration: White to +VDC, Black to –VDC.

• Connect power supply leads to battery positive and battery negative.
• Route wires away from all potential hazards including moving parts
and/or foot traffic.
• Mount all equipment within the confines of the lift.
• Use only approved mounting brackets.
• Use only approved power connectors.
10A
Fuse
12 Volts - 4 Pins
White 20-60 Volts - 2 Pins
Black
Battery+ Battery-
Power
Supply Computer
3 Pins
8 Pins

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GX 1000 B

No license is granted, either expressly or by implication, estoppel, or otherwise

Glacier is a registered trademark of Glacier Computer. Other product names

© 2005 Glacier Computer 2

The GX 1000 B is a rugged PC-compatible based computer. All computers come

The GX 1000 B is designed for either fixed mount or vehicular mounted

About this Guide

This guide provides basic information on the operation of the GX 1000 B.

© 2005 Glacier Computer 3

The display panel consists of a gasketed resistive touchscreen mounted over a

© 2005 Glacier Computer 5

The GX 1000 B computer is supplied with:

This Reference Guide

Operating System CD and license

Power Supply (AC/DC and/or DC/DC)

Input and Output Cables

Internal or external antennas (wireless only)

Rugged Keyboard (optional)

Mounting Bracket (optional)

© 2005 Glacier Computer 6

Warning: As with all computer equipment the PC must be installed in a safe

It is important to make all peripheral connections BEFORE powering up the

If BIOS access is needed press ESC during the POST.

© 2005 Glacier Computer 7

To perform a warm boot with or without a keyboard

Select START - SHUTDOWN - RESTART COMPUTER or

© 2005 Glacier Computer 8

General Functions and Guidelines

Graphical User Interface (GUI) applications, based on a GUI operating

For GUI applications, a “mouse-like” touch driver is installed allowing standard

Provide visual feedback to confirm a touch

Avoid double-clicks whenever possible

© 2005 Glacier Computer 9

Internal UPS (optional)

© 2005 Glacier Computer 10

Check the unit for any signs of

Check and reseat all cable

Check to be sure the system is

Check the ON/OFF switch on the

Be sure the vehicle’s battery is

Verify that the ON/OFF switch on

Reseat the connectors on both the

Check the internal fuse

Check the ON/OFF switch on the

Check the circuit breakers feeding

Make sure the power cord is firmly

If a surge protector is installed

Problem Possible Causes and Solutions

Touchscreen does not respond Reconfigure the touch

Recalibrate the touch

Hard drive needs to be reseated

Ensure the antenna connection is

No wireless communication with the Replace broken antennas or cables

Check client configuration

© 2005 Glacier Computer 12

Radio Frequency Interference Requirements

However, there is no guarantee that interference will not occur in a particular

Re-orient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Consult the dealer or an experienced Radio/TV technician for help.

Radio Frequency Interference Requirements – Canada

This Class A digital apparatus meets the requirements of the Canadian

Cet appareil numerique de la Classe A respecte toutes les exigencies du