Your Company Site Survey

Report
For
Hollywood Mardi Gras Casino

TABLE OF CONTENTS

Contact Information
1
General Considerations
2
Equipment 3
Cabling and Connectivity
5
Training
10
Your Business
11
Interfaces
16
Expectation 19
Follow-up
20
Summary of Equipment and Hours
21

2
 Site Name
Street Address
City, State, Zip
Date

Tentative Desired Live Date September 7th, 2006

Your Company Site Survey Engineer(s)

Marshall Getto

Primary Site Contact David Hammond

Your Company Contacts

Name Title Phone E-Mail
Mike Nardi Senior Sales 609 457-4646 mnardi@Your
Company.com
Howard Project Manager 702 513-4188

Customer Contacts
Name Title Organization Phone E-Mail
David Director of Hollywood 945 445-2281 dhammond@hollywoodgrey
Hammond Operations Mardi Gras hound.com
Larry Zerne IT Mgr Hollywood 954 605-5974 lzerne@hollywoodgreyhoun
Mardi Gras d.com
Pete F&B Mgr. Hollywood 954 691-7930 petec@hollywoodgreyhound.
Crescenzo Mardi Gras com

Special Shipping Considerations:

Shipping hardware may be delayed due to lack of storage space. Actual ship date needs
to be discussed with Larry.

General Considerations
Who will receive copies of the Installation Schedule:

All customer contacts identified above as well as the usual IG

contacts.

Besides the Primary Contact (above), who from the Customer Contacts
(above) will be copied on all correspondence throughout the installation:

All customer contacts identified above.

Has the Ready, Set, Go Guide been reviewed with the customer:

3
 Yes
Is this a new construction: 1 floor of 4 is new construction.
Are Blue Prints or Floor Plans available:
Yes, only for the first floor. This
has been submitted with this site
Decision Makers
survey.
By Department
Department Name Contact
Food and Beverage Pete Crescenzo
Information Technology Larry Zerne
Accounting Mary

By Task
Task Contact
Primary Contact Larry Zerne
Worksheets Pete Crescenzo
Back Office Auditing Mary
Training Pete Crescenzo
Cabling Larry Zerne
Networking Larry Zerne
Cash Handling / End of Shift Mary
Shift4 Paperwork Mary

Special Considerations:

EQUIPMENT

CURRENT POS SOLUTION

Please outline what the customer is using as their current

Point-of-Sale solution:

QTY Desc. Make Model Notes

14 CRS 3000 Very Old

NEW EQUIPMENT

The Site Survey determines what equipment will be ordered

for the installation. The Site Survey engineer and the on-site
contact discuss what equipment they will need in relation to

4
what they already have.

Unless this is a stand-alone location, the equipment needs of

the on-site manager may be reviewed by a Corporate entity
prior to ordering.

Equipment – 1st Floor Sports Bar (working name of Profit Center is “Dog House”)
Qty Description
2 Bartender terminals
2 Server terminals
1 Service Bar Printer
1 Kitchen Printer
Type Notes
SurePOS 5x3 TM-T88 printers,
integration kits, and
pole display with 1
single-cash drawer,
and 1 double-cash
drawer configuration.
SurePOS 5x3 TM-T88 printers.
TM-T88 printer.
U220B printer.

Equipment – 1st Floor V.I.P. Room

Qty Description Type Notes
1 Bartender terminals SurePOS 5x3 TM-T88 printer and
integration kit and
pole display with 1
single-cash drawer.

Equipment – 1st Floor South Bar (This is a customer-facing bar which services the
slot floor)
Qty Description
1 Bartender terminal
2 Server terminals
8 Symbol Handheld
1 Service Bar Printer
Type Notes
SurePOS 5x3 TM-T88 printers,
integration kit, and
pole display with
single-cash drawer.
SurePOS 5x3 TM-T88 printers.
Zebra Printers with
extra batteries,
charging stations, and
extra stylus.
TM-T88 printer.

Equipment – 1st Floor Deli

Qty Description Type Notes
2 Cashier terminals SurePOS 5x3 TM-T88 printers,
integration kits, and
pole displays with 2
single-cash drawers.
2 Kitchen Printer U220B printer.

5
Equipment – 2nd Floor Poker Room
Qty Description Type Notes
1 Server terminals SurePOS 5x3 TM-T88 printer.
2 Symbol Handheld Zebra Printers with
extra batteries,
charging stations, and
extra stylus.

Equipment – 2nd Floor Mezzanine Bar (This is a customer-facing bar which services
the Poker Room)
Qty Description Type Notes
1 Bartender terminal SurePOS 5x3 TM-T88 printer,
integration kit, and
pole display with
single-cash drawer.
1 Service Bar Printer TM-T88 printer.

Equipment – 2nd Floor Mezzanine Grill (This services the Poker Room)
Qty Description Type Notes
2 Cashier terminals SurePOS 5x3 TM-T88 printers,
integration kits, and
pole displays with 2
single-cash drawers.
1 Service Bar Printer TM-T88 printer.

Equipment – 3rd Floor Dining Room

Qty Description Type Notes

2 Server terminals SurePOS 5x3 TM-T88 printers.

1 Service Bar Printer TM-T88 printer.

Special Hardware Placement Considerations:

Special Hardware Usage Considerations: Dual cash drawers, dual sided coin
dispensers, dual sided displays, etc.

6
Power Specification Considerations:

Wiring Closet Location and Considerations:

7
 CABLING & CONNECTIVITY

e-REVELATION

Is this site an e-Revelation installation:

Level of e-Revelation support:

Who is providing the connectivity:

Connection Speed:

How will the customer access Revelation (PC or Interface server):

If using a PC for Revelation access, will there be a need for an Interface

server for:

Remote Printing

PMS

Other

If PC, please provide the specifications of the PC:

What will the customer's printer solution be:

If the customer is providing a printer, what type of printer is it:

8
Where is the connectivity hardware (router):

The preferred e-Revelation hardware configuration is for the router,

firewall, and hub to all be located in the manager's office. This provides
optimal support capability, as this hardware may be more easily
troubleshot if all in one location. Below, please outline the discussion of
this hardware standard with the customer:

At the time of the Site Survey, was the connectivity established:

If No, what is the projected date this will be ready:

NOTE: Connectivity must be established, and the firewall tested, before Your
Company arrives on
site.

9
GENERAL CABLING & CONNECTIVITY:

Who is the person responsible for cabling:

Who is responsible for maintaining the network:

Is the customer providing their own server:

If so, please provide the specifications below:

If specifications are not available,

who will be providing them:

Component Description
Server Manufacturer
Model Type
Model Number
Serial Number
CPU
RAM - standard
Network Card
Hard Drive(s) - standard
RAID Adapter
Additional Memory
Additional Hard Drive(s)
Monitor
Tape Drive
Serial Adapter
UPS

Will the customer be providing:

The OS:

The OS CALs:

SQL:

SQL CALs:

Backups
Who is responsible for backups:

10
 What will be the backup method:

If tape backup, will Your Company be providing tapes:

Have these been placed on the quote:

Who is responsible for general system maintenance:

What is the current networking architecture (Ethernet, Token Ring, etc):

Is the site currently using DHCP:

Does the site plan on using DHCP at the time of the

Revelation installation:

Will the POS terminals be running on a Domain:

If so, infouser must be added to the domain administrator group.

Terminal Cabling

Has the cabling been run for the terminals:

If not, is there an expected completion date:

Is there remote printing:

If so, has cabling been run for the remote printers:

If not, is there an expected completion date:

Note: The Systech device will require a Static IP address and is a 10Mbps
device,
not a 100Mbps.

Has this been discussed with the customer:

Wireless

Will the customer be using wireless technology

for the installation:

Will the customer be setting up their own wireless infrastructure:

11
 If not, has NeTeam been contacted:

If so, what Point-of-Sale equipment will be necessary:

Handhelds, wireless terminals, wireless cards, workgroup bridges:

Describe the environment in which the wireless equipment will be used:

Additional Comments

12
TRAINING
Employees to be trained
Qty Job Code POS Training Back Office

Training Considerations

It is necessary that the customer provide an area –preferably a secure,

spacious room—to be used as the training facility throughout the life of the
installation. Unless otherwise discussed with Your Company, the room needs
to be equipped with:
• Power for all terminals and receipt printers
• Ample table space
• Network connections and modem connections (analog phone line for
non TCP/IP connection to the server)
• Phone connection for internal and external calls
• Computer LCD projector

Is this room currently available, or will arrangements have to be made:

Will this be a Train-the-Trainer scenario:

If so, who will be responsible for

scheduling and training staff:

Will the room used for training be the same room

where the equipment will be unboxed and assembled?

If there are multiple buildings, will there be consolidated

training at one location:

Note: If the room in which the terminals are unboxed differs from the room
in which
they will be assembled and/or trained, this may incur additional
hours not
originally quoted.

Additional Training Requirements

13
YOUR BUSINESS

Profit Centers w/hours of operation

Profit Center M T W Th F Sat Sun

If multiple profit centers, are they in separate buildings:

How far apart are the buildings:

What are the addresses:

Special Profit Center Considerations:

Rotating Menus

Does the site use rotating menus:

If so, what is the cycle period:

Cash Handling Procedures

Who is responsible for managing the cash handling procedures:

Current
How are the cashiers currently closing out their shift:

Proposed for Installation

14
If different from their current process, please outline how they would like
to close out with the new system.

Discounts
Please list any discounts used on site:

Which Job Codes will be authorized to use these discounts:

General Policies and Procedures

Will the employees be using employee cards to log onto the terminal:

If so, does the site plan on using existing employee cards:

Note: If the customer wishes to use their own pre-existing cards,

as opposed to Your Company provided swipe cards, a sample
card must be provided to Your Company prior to the
installation
to test at a terminal.

Was a sample card provided at the time of the site survey:

Is the expectation to use a magnetic strip or barcode:

If barcodes, are scanners on the order:

Outline corporate culture considerations (dress code, visibility on property,

etc.):

Has enough paper and ribbons been ordered for this location:

15
Would the site like to be set up to receive automatic paper shipments:

Who is responsible for the Revelation Worksheets:

Have the Revelation Worksheets been completed:

Cashless Transactions

Does the site intend to use any form of cashless transactions besides credit
cards:
Gift cards, payroll deduction, etc.

Does the site plan on using their own cards for cashless transactions:

Note: If the customer wishes to use their own pre-existing cards,

as opposed to Your Company provided swipe cards, a sample
card must be provided to Your Company prior to the
installation
to test at a terminal to verify the format.

Was a sample card provided at the time of the site survey:

Is the expectation to use a magnetic strip or barcode:

If barcodes, are scanners on the order:

16
REPORTS

Who is responsible for the daily audit:

Is there any custom corporate reporting standard used that will require
data from the Point-of-Sales system?

If so, are there sample reports available to bring back to Your Company:

Manager Workstation

How many manager workstations with the customer need?

What is the Operating System of the PCs on which the

Manager Workstation application will be running:

Is the PC hardware sufficient to run the application:

17
Additional Business Considerations
Galley Meal Count, Front Desk Module, etc.

18
INTERFACES

Credit Cards

$$$ In The Bank

$$$ On The Net

If $$$ On The Net, does the customer have a
dedicated connection to the internet:

If so, who is the provider:

What is the speed:

If the internet connection is a corporate LAN/WAN,

are there any firewall considerations:

How many MIDs are on the order:

Is this enough for the business:

Who is the customer contact that will assist in completing the Shift4
documents:

Has the Shift4 paperwork been provided to the customer:

Has the Shift4 paperwork been completed by the customer:

Has the Shift4 paperwork been submitted to Shift4:

If Credit Cards are not being processed by Shift4, who is the Vendor:
Company Contact Name Phone E-mail

Special Considerations:

19
PMS
Company Contact Name Phone E-mail

Interface Type:

Communication Type (serial/UDP):

Special Considerations:

Bargun
Company Contact Name Phone E-mail

Special Considerations:

Inventory
Company Contact Name Phone E-mail

Special Considerations:

Payroll

20
 Company Contact Name Phone E-mail

Special Considerations:

Other
Company Contact Name Phone E-mail
N/A

Special Considerations:

21
Expectation

List Three expectations the customer would like to have met to have to
successfully deliver the new Point-of-Sale solution.

1.

2.

3.

22
Follow-up
The items below are questions raised during the site survey that
require resolution prior to Installation.

Issue Assigned to

23
Site Survey Equipment and Hours Summary

Quantit Description
y
Terminal
Receipt Printer
Standard cash drawer
Dual cash drawer setup
Scale
Scanner
Pole Display
Coin Changer
Remote printers (kitchen printers)
Hub(s)
# of Ports:
Systech
# of Ports:
Flex Drive – for terminal setup
Keyboard – for terminal setup
Lock inserts for cash drawers
Gold key – Master key set for registers
Boxes thermal paper for receipt printers

Installation Hours

Hours have been quoted for this installation prior to the

site survey. Based on the information obtained during the site
survey, it is estimated that this installation will require
hours.

These hours will be contingent upon the following factors as discussed

during the site survey:

24