RESIDENCE

HANDBOOK
2009 - 2010

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 Welcome to
Residence!
Welcome to the Algonquin College Residence!

I would like to take this opportunity to thank you for choosing the Algonquin College Residence.
This facility is a modern and student friendly building designed to help you be successful in all of
your post secondary pursuits.

You are one of 1050 students who get to enjoy the safety and convenience of living on campus,
close to your classes and college resources and facilities. With a vibrant residence life program
focused on the creation of a living and learning environment, your residence life staff is dedicated to
delivering fun, entertaining and educational events and activities throughout the course of the year.

The residence includes many amenities to enhance your stay, including a convenience store in
the lobby, a movie lounge with theatre-style seating, multiple game and television lounges, a
comfortable sports lounge fully-furnished and with a flat-screen TV, and a cardio room.

As you explore our residence handbook you will find an abundance of information on the facility and
the residence life program. Please feel free to call us at any time with any questions you may have.

We look forward to meeting you and having you as our guest. Remember, your future starts here!

Erik Van Dijk

General Manager

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 A LETTER FROM THE
DIRECTOR OF COLLEGE
ANCILLARY SERVICES
On behalf of Algonquin College I would like to officially welcome you, both to the College and its
Residence for the 2009-2010 academic year.

The College offers a wide variety of student services available to assist you with your personal
and academic pursuits. Employment Services, Athletics, Counselling Services as well as the
College Retail Services and many others are available all to you here at Algonquin College. All of
our College services work to ensure that your time at Algonquin College will be a richly rewarding
experience.

Our Residence promotes a safe and socially inter active environment that we hope will help you
build relationships that will last a lifetime. At the same time we continuously strive to provide a
comfortable and pleasant environment to pursue your academic goals. Our Residence staff is
friendly, knowledgeable and available 24 hours a day to assist you in any way possible.

Thank you for choosing Algonquin College and our Residence. I wish you every success in the
upcoming school year.

Sincerely,

Karen Foster
Director, College Ancillary Services
Algonquin College of Applied Arts and Technology

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 TABLE OF CONTENTS
CONTACT INFORMATION 4
IMPORTANT DATES 5
RESIDENCE LIFE STAFF 6

LIVING IN RESIDENCE
Move-In Day procedures 7
First week sign-in policy 7
Room condition survey (room inspection) 8
Appliance Information 8
Living with Your Roommate 8
Personal Safety 10
Withdrawl from Residence 10

PERSONAL RESPONSIBILITY
Residence Security 11
Keys 11
Bicycle Storage 12
Guest Sign-In & Overnight Guest Procedures 12

RESIDENCE SERVICES
Parking 13
Facilities – laundry, kitchen, lounges, etc. 13
Housekeeping 13
Maintenance 14
Garbage & Recycling 14
Telephone 14
Long Distance 14
Internet Access 15
Protect Your PC 19

Move-Out Checklist 21
Winter Break Closure 22
Winter Break Checklist 23

RESIDENCE LIFE
Residence Rewards 24
Your Community 25
Residence Community Living Standards 26
Emergency Procedures 30
Energy & Waste reduction 32
Frequently Asked Questions 34

TELEPHONE DIRECTORY 36
DIRECTIONS 37
CAMPUS MAP 38
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 CONTACT
INFORMATION
Your mailing address is:

Your Name
Algonquin Residence and Conference Centre
1385 Woodroffe Ave.
Your Room #
Ottawa, Ontario K2G 1V8

Mail is delivered on weekdays and can be picked up from your mailbox located on the first floor
or at the front desk. If you receive a parcel, it will be held at the front desk and a message will
be left on your suite phone or in your mail box. Stamped outgoing mail can be dropped off at the
front lobby and is picked up daily by Canada Post.

Your telephone number is:

613-727-7698 (+ extension)

DO NOT LOSE THIS HANDBOOK

EMPLOYMENT OPPORTUNITIES
Drop off your resume at the Front Desk c/o the General Manager.
Positions that may be available include:
Customer Service Representative | Housekeeping | Resident Advisor

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 Important Dates
Fall Semester 2009
August 29, 2009 ARC Move-In
August 31 – September 4, 2009 Early Move-In Days
September 5, 2009 Official Move-In Day
September 6, 2009 Official Move-In Day 2
September 7, 2009 Room Inspection Form Deadline (48 Hours after Move-In)
November 2, 2009 January Acceptance Package Distributed
November 16, 2009 Application for Holiday Stay-Over Available
November 27, 2009 Resident Advisor Applications Available
December 1, 2009 Application for Holiday Stay-Over Due
December 1, 2009 January Acceptance Package Due
December 4, 2009 Fall Move-Out Package Distributed
December 4, 2009 Option 2 – Residence Fee Deadline (If Applicable)
December 4, 2009 Acceptance for Holiday Stay-Over
December 20, 2009 Residence Closes for Holidays
December 22-31, 2009 Holiday Room Inspections

winter Semester 2010

January 2, 2010 Residence Re-Opens for 2nd Semester
January 22, 2010 Resident Advisor Application Deadline
January 30, 2010 Applications Available for Fall/Winter 2010-2011
February 26, 2010 Option 3 (OSAP) – Residence Fee Deadline (If Applicable)
February 26, 2010 Payment Deadline for Winter Student Acceptances
February 15, 2010 Reading Week Begins
February 19, 2010 Reading Week Ends
March 15, 2010 Winter Move-Out Package Forms Distributed
March 15, 2010 Pre-Move Out Room Inspections
March 30, 2010 Fall/Winter Move-Out Package Forms Due
April 30, 2010 Move-Out Day

summer Semester 2010

March 22, 2010 Summer Acceptance Package Distributed
April 19, 2010 Summer Residence Fees Deadline
May 8, 2010 Summer Move-In Day
May 10, 2010 Summer Room Inspection-Form Deadline
August 22, 2010 Summer Move-Out Day

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 RESIDENCE LIFE STAFF
Our Residence Staff work hard to ensure that you have a positive experience in Residence and at
Algonquin College. Below is a list of some of those people and their roles. The objectives of the
Residence Community Living Standards, which is explained in the next section of this document, is our
expression of the commitment we make to ensuring everyone has a positive experience in Residence.

GENERAL MANAGER (GM)

The General Manager is responsible for the operation of the Algonquin College Residence. The GM is
committed to ensuring that your overall experience in Residence is a safe, enjoyable and successful one.

RESIDENCE LIFE MANAGER (RLM)

Many of the day-to-day activities associated with ‘Residence Life’ are overseen by the RLM,
including overseeing the Residence Life Program, supervising the RLCs and overseeing the
judicial process associated with the Residence Community Living Standards.

MANAGER, STUDENT SERVICES IN RESIDENCE

The Manager, Student Services in Residence is a campus resource responsible for the programs
and services offered by Outreach Services. They work closely with Residence Management to
promote the Residence Community Living Standards and act as a resource for the judicial process.

RESIDENCE LIFE COORDINATOR (RLC)

The Residence Life Coordinators are full-time professionals that supervise the RAs and ensure
the successful implementation of the Residence Life Program. They coordinate events, manage
student conflicts and follow up with Incident Reports in the community.

RESIDENT ADVISORS (RA)

The role of Resident Advisor is filled by returning students who live in the building and plan
educational and social activities in the residence. RAs provide valuable support and guidance
to residents, while at the same time acting as a liaison with Residence Management. The RAs
complete nightly rounds of the building and are available through the Residence Life Office or the
Front Desk. RAs have the tools and knowledge to get you the answers, direction and/or assistance
you need, or can simply be someone to talk to.

CUSTOMER SERVICE REPRESENTATIVES (CSR)

The CSR is always available to help you with any questions you may have about the Residence
and the surrounding area. You will need to see them to sign out vacuums, keys for various
controlled rooms or facilities, and to sign-in guests. It is the responsibility of the CSR to ensure
the safety and security of all residents, including our visitors, while providing service at our 24-
hour front desk.

HOUSEKEEPERS AND MAINTENANCE STAFF

Housekeepers and Maintenance staff are responsible for the daily cleaning and maintenance of all
common areas in the Residence. Housekeepers will access suites on a bi-weekly basis to complete a
regularly scheduled cleaning of the kitchen and bathroom and to report any deficiencies that may not
have been previously reported.
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Maintenance will assess Work Order Requests daily submitted at the Front Desk and perform
repairs on the building and in suites as required. They also conduct daily preventative
maintenance to reduce the probability of deficiencies that may cause inconveniences to our
students and staff.

RESIDENCE COUNCIL
Algonquin Residence Council is a great way to get involved in your Residence AND College
community during your stay. As volunteers, the ARC members give back to the Residence
community by addressing issues, planning social events, bringing awareness to your
communities and acting as the voice of your peers. All students are welcome to apply to be on
the Algonquin Residence Council. During an ARC meeting, all students within the residence are
welcome to attend and provide input regarding Residence operations and activities.

LIVING IN RESIDENCE
Winter & Summer Semester Move-In Day Procedures
Unless notified otherwise, the first official move-in day commences on the Saturday before
classes begin. Please contact the Residence to set-up a move-in date.

• Students will arrive and temporarily park around the front of the building.
• They will unload their belongings from their vehicle after check-in at the desk is complete.
• Students will proceed to the Residence Front Desk to be checked into the Residence.
• At this point the student will:
• Pay all outstanding fees
• Ensure all paperwork is complete
• Receive a move-in package, which may consist of a TV remote, mail key, and Room
key.
• Record all appliance model and UL numbers to ensure all products are CSA
approved, as per the local Fire Code.
• Students will then move their cars into the parking lot and finish moving their belongings into
their room.

What can I expect my first week in Residence?

In order to ensure that Residence serves as a welcoming and friendly environment in which all
residence can adjust as easily as possible there will be a number of events and activities being
held through out the first week. This will give all students a chance to get to know each other
and become familiar with the building as well as the rest of the campus.

First Week Sign in and Wristband Policy

The department of Residence Life Services will be putting into effect the following policies with
respect to the first week of Residence. (September 5-September 13)

During the first week of residence operation there will be no guest or visitor sign-ins allowed from
9:00pm to 7:00am. No student will be allowed to have any guest or visitor during that time unless
written approval is given by the General Manager of the Residence. The Residence Management
reserves the right to ask any guest or visitor to leave the Residence, without cause, at any time.
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Every student Resident will be issued a wristband upon checking into Residence. This wristband
will be used by the Residence staff to determine who lives in Residence and to allow access to the
Residence orientation events.

Every student Resident that is not wearing the issued Wrist Band may be requested to provide
Identification (i.e. student card, drivers license) to provide their residency. Students who lose
or misplace their wristband will be required to purchase a new wristband at a cost of $15.00.
Student Card will be needed at the time of replacement.

Student Resident Agreement (SRA) and Community Living Standards

Your SRA is a legal contract. You received this contract in your Acceptance Package. The SRA
outlines your financial obligations as well as the rules and regulations we expect you to follow
in order to maintain a secure and pleasurable living environment. It is your responsibility to read
the SRA carefully and refer to it throughout your stay. If you have any questions regarding the
contents of the SRA, please speak to a Manager at the front desk. Please ensure you have a
copy of your SRA for your records. If you do not have a copy, see the front desk.

Room Condition Survey (Room Inspection Form)

When you take occupancy of your room, you have 48 hours to complete a Room Condition
Survey (Room Inspection Form). When you move out, you will be charged for all dirty, damaged,
and missing assets within your suite that you have not listed on the Condition Survey, so it is in
your own best interests to conduct a thorough inspection. Individuals who fail to return this form
revoke the right to dispute charges incurred upon winter break inspection and upon Move-Out.

Insurance
You are responsible for arranging adequate insurance coverage for all of your belongings. The
Residence’s insurance policy does not cover damage to or loss of your personal items. You
should contact your family insurance agent to determine if you are covered under your parent’s
home insurance and if so, for what amount.

Appliance Information
Other than the refrigerator supplied in the room, no other refrigeration appliances are to be
brought into the Residence. Appliances with open heat elements, like hotplates, deep fryers,
indoor barbeques, and fondues, are prohibited because of potential fire and health hazards. If
found, these items will be removed by the Management. Irons, toaster ovens, Foreman grills,
electric frying pan, coffee makers and electrical kettles that are CSA-approved and protected
by an automatic shut-off feature may be used. These appliances must be registered at the front
desk.Appliances found in rooms that have not been registered at the front desk and / or do not
have a CSA or a UL identification tag will have to be removed from the Residence.

Living with your Roommate

Every effort is made to pair you with compatible roommate based on your submitted personality
profile. Yet even the most well-matched roommates can experience some rough spots. Everyone
has a bad day now and then, and stress levels can rise around holidays and exam time. It
is important that you speak honestly with your roommate about your living preferences and
expectations.

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Discuss issues that will affect both of you
• Cleanliness
• Study habits
• Sleep habits
• Music preferences and volume
• Sharing personal belongings
• Overnight guests
Things to remember
• Keep communication lines open.
• Be honest about how you feel and what you are thinking.
• Be willing to compromise.
• Give your roommate the respect, consideration, and understanding you want in return.
• Discuss problems as they arise with your roommate, not with other residents.
• If things change, be sure to let your roommate know. It is normal for your ideas,
feelings, or even habits to change - situations change too.
• Ask your R.A. for help if you need it.
Roommate Conflict
If you have problems with your roommate speak to your R.A. They may be able to help mediate
the conflict or implement a roommate contract. If this step is unsuccessful please book an
appointment with the Residence Life Coordinator.
Decorating Your Suite
• Nothing is to be affixed to your window to deface or compromise the general esthetics
of the outside of the building
• The only acceptable form of affixing items to walls is the use of white sticky tack or 3M
Command Strips
• You may not decorate the outside of your suite door, unless for special occasions
approved by the management
• Posters within the Residence that advertise for any group or personal reasons must be
pre-approved by the Residence Life Coordinator or General Manager
• Decorations should be fire-retardant or flame-proof
• Strings of indoor lights should not be in direct contact with any flammable materials
and should not be left on while the room is unattended
• Real trees/plants are not permitted in the Residence
• Artificial snow is not permitted in the Residence
Healthy Living
In a Residence environment it is much easier for communicable diseases to spread. Here are
some strategies to help keep you healthy and avoid catching some of the germs that may be
prevalent from time to time:
• Keep up to date on your immunizations
• Wash your hands frequently
• Don’t share drinks or cigarettes
• Limit your contact with others when you are ill
• Get plenty of rest
• Eat a balanced diet
• Live a balanced life
• Maintain a clean suite 9
Personal Safety
• For safety reasons, lit candles, cigarettes or incense are not permitted in the building.
• You risk your life and other’s if you tamper with fire equipment.
• If you bring friends into Residence you are responsible for their actions and conduct.
• Over consumption of alcohol can lead to harm or death.
• Illicit drugs are not welcome in Residence. Do not bring them to Residence and do not use them.
• If you are concerned about your safety or anyone else’s, talk to the RA on duty.
• Always lock your room when you are not there.
• If you are taking prescription drugs, don’t drink alcohol at least not before you check
with your doctor.
• Safe decisions regarding sex require a clear mind. Alcohol inhibits your ability to hear and
give consent.

Withdrawal from Residence

If you find yourself in a situation where you can no longer live in Residence, you must speak with
a Manager immediately. Moving out of Residence early does have financial implications. Please
refer to the SRA (Section 1.07) for an explanation of your financial obligations.

Move-out
You will be required to move out of the Residence 24 hours after your last exam. If you decide
to remain in Residence after this time you may be charged a “Move-Out Late” fee of $30.00 for
each additional night. Review the move-out package that you receive prior to your move out
day. Please note that it will take approximately six to eight weeks after your departure for you to
receive your $500.00 Security Deposit refund less any outstanding fees. Care must be taken to
avoid damage to doors, frames, walls, floor coverings, and any part of the Residence during your
move-out. Please note that “23 Hour Quiet” will be in effect throughout the exam week(s).

Extending Stay - Summer Term

During the Summer Semester the Residence is open to the general public for accommodation. It
is procedure at this time to move all students to a designated student floor(s). Therefore, if you
are living on another floor by the end of the Winter Semester you may be required to move for the
Summer Semester. In your Move-Out Package you will be required to fill out a Mandatory Deposit
Form that will allow you to transfer your security deposit to the summer term. If accepted, you
will be required to fill out the Summer Acceptance Package.

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 PERSONAL
RESPONSIBILITY
Residence Security
Safety and security is also the responsibility of every resident. All the safeguards and rules put in place
by the Residence management and the Institution are for your safety and protection. Circumventing
rules by lending key cards or letting in visitors without permission can only lead to problems. Lock
your room and suite door at all times and do not leave your valuables unattended as neither the
Residence nor the college is responsible for missing items. Do not leave your suite door open at
anytime. This would include having your door “propped open”.

Why can’t you leave your door open or propped open?

Each suite is equipped with a fire rated door that allows for a barrier if a fire was to happen in Residence.
The suite door must be kept closed in order to allow for this barrier to work. Staff will remind residents to
close their suite door while doing their rounds or close any unlocked door as required.

Lock your suite doors at all times and do not leave your valuables unattended. You must have
a valid room access key to enter any of the corridors and your key will only grant you access to
your own room and the common areas.

Smoke Free Facility

We are a smoke free facility. Please respect the other residents of the building by smoking in
designated areas outside the residence and disposing of cigarette butts in the containers provided.

KEYS
Room Keycard
Upon check in you will be given your student card, which also seconds as your suite key. Keep
your student card with you at all times as it is your access into Residence, your room, and
common areas. Residence Managers and / or staff are not responsible for letting you in your
room if you misplace your keycard. Residents are responsible for the cost of replacing lost
keys. If you are locked out of your suite, you will need to come to the front desk or contact your
roommate to gain access. Please note a lock out charge of $5.00 applies each time you require
the front desk to allow you entry into your room.

Do not lend your keys to anyone! This is a violation of security and you will be subjected to
disciplinary sanctions. Student cards can be replaced at the Card Systems Office at a cost of $15
(+tax) if misplaced or damaged.

Bedroom/Mail Key
When you check in you will be assigned a mailbox key and a bedroom key. You will share a
mailbox with your roommate and each of you will have a copy of the key. If the Resident looses
the Mail Key, the Resident will be charged $50.00 (+ tax) for the mail key and $75.00 (+tax) for a
bedroom key to have a new one cut.

Please note these charges will apply if they keys are not returned at the end of the school year.
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Bicycle Storage
There are two ways to store your bicycle on campus. The Residence does provide indoor bike storage
for $10 per month. There are also bike racks located outside of the Residence. Bicycles are not to be
brought into or stored in any suite or private bedroom. Any resident with a bicycle inside the Residence
will be subject to disciplinary sanctions. Please note that the Residence does not assume any liability
for you storing your bicycle outside.

Guest Sign In/Out & Overnight Procedures

Why is there a $5.00 fee for overnight guests?

The charge is for many reasons, including covering the cost of extra utility use when the guest is
staying in the Residence and covering any additional wear and tear on Residence facilities.

Why can’t visitors sign in after 2:00 am?

The 2:00 am sign in policy was created to ensure a safe and secure place, reduce noise levels,
and limit non-resident traffic flow. Residents can have a visitor signed in until 4:00 am without
the overnight charge. It is the resident’s responsibility to ensure that their visitor signs out of the
facility. If the visitor(s) does not sign out, it is assumed that they are spending the night and an
overnight charge will be assessed.

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 RESIDENCE SERVICES
Parking
All students parking on campus must purchase a parking permit. Residence students will be
given a permit identifying their vehicle from the parking office. People who park in the lot without
authorization may be ticketed and/or towed. Obtain and pay for an Algonquin College parking
permit from the Parking office (you have to contact the Parking office in order to obtain a permit.)
For details refer to: www.algonquincollege.com/parking.

Parking is limited, so get your permit early. In order to control the Residence lot, everyone who
does not have a Residence or guest pass will receive a ticket. Security will not withdraw tickets
for improperly displaying your permit. IT MUST BE VISIBLE.

Desk Services
Keys to the movie lounge and exercise room, games room equipment and cleaning tools
(vacuums, plungers, brooms) can be signed out from the 2 Residence desks.

Laundry
Laundry rooms are located on the main floor. Within your Welcome Package when you move in,
there is an electronic laundry card. The machines are not coin operated. If you lose the laundry card
the replacement cost is $20.00 plus applicable taxes. Please note this card must be returned upon
Move-Out (any money located on the card will not be refunded). The laundry card you receive will
be empty. It is your responsibility to put money on the card by using the machine. Each time you do
a load of washing or drying, the machines will deduct $1.50 from your card. Please clean the lint
trap before and after every load in the dryer. Be considerate by not using all the washers and dryers
at one time. As well, do not leave your clothes in the machine past the end of the cycle. Please
note that the Residence is not responsible for lost or stolen items of laundry left unattended.

Kitchen
Please make sure that you leave the kitchen in the same condition as you found it. Do not leave your
cooking unattended at any time. if you experience excess smoke while cooking in the kitchen please
close the door firmly, turn on the fan and call the front desk – do not prop the door open, as escaping
smoke may set off the fire alarm.

Lounges
These are common areas available for use by all residents and their guests. Each lounge offers
different furnishings to suit varying tastes. Take some time to explore your new home and see what
it has to offer. Absolutely no glass or alcohol is allowed in any of the common areas. Furniture should
not be removed from the Lounges for any reason.

Vending
Coin operated vending machines located within the Residence offer pre-packaged snacks &
beverages.

Housekeeping
A housekeeper will come to the student’s suite once every two weeks to clean the bathroom
and kitchenette. Housekeeping is not optional. This is light service housekeeping; the student
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is to ensure that the counters, sinks and shower stalls are free from any dishes, appliances or
personal items that may hinder the cleaning process. Housekeepers do not clean the bedrooms,
do dishes or remove garbage. During the bi-weekly cleaning, the housekeepers will inspect
the rooms. If your room is unacceptable you will have 24 hours to clean it, or a staff member
will clean it for you at a cost. Residents cannot deny housekeeping from entering their suites.
Vacuums and mops can be signed out at the front desk.

MAINTENANCE
Should you require routine service of any kind (i.e. electrical, mechanical, heating or plumbing),
please fill out a request at the front desk. When tending to maintenance requisitions, authorized
residence staff will enter the room (usually between the hours of 8:00am to 4:00pm unless
there is an emergency). Plugged toilets and sinks are the responsibility of the Resident to clear.
Residents can borrow a plunger at the Front Desk. If a residence staff member has to clear the
toilet or sink the Resident is subject to a fee of $25.00.

Damages to the common areas of your suite are the collective financial responsibility of both you
and your roommate. Where possible, damages that can be traced to an individual will be billed to
that individual only. Damages to the building or property caused by your guests will also be your
financial responsibility.

Garbage/Recycling
Each floor in the residence will have a designated Garbage pick-up day every week from 7:00AM to
11:00AM. If garbage is left out at the designated pick-up zone outside of the assigned day for the floor,
individuals will be fined $100.00 per bag of garbage left in the hall.

Telephone
External local calls can be made by 9 then the area code and the number.

1. To access voice messages press the message button on your phone, key in your
password followed by # when prompted by the automated attendant.
2. To access messages from outside, dial (613) 727-7698 and then press *, key in your ID
(phone extension) when prompted by the automated attendant followed by #, then key
in your password.

Phone Service
Residence Main Number (from outside the College) (613) 727-7698
Algonquin College Main Number (613) 727-4723
Residence Front Desk 0
Residence Voicemail 4050

To make a collect call, dial 8-1-800-555-1111 + the number.

There is no charge for making local calls. Dial 9 and the telephone number.

Long Distance Access

The 35th street market and First Class Bookstore on campus sell long distance phone cards.

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Internet Access
Internet access is available in each bedroom and is included with your residence fees. You
can purchase an Ethernet cable and/or Ethernet card from the college Computer store, if you
require them. Please refer to the ITS web page for technical services, internet usage limits,
recommended computer system, bandwidth use, customer agreement, and the Algonquin
College Telephone and Computer Information Access Policy. Please contact the ITS Department
(727-4723 Ext. 5555) when experiencing Internet connection problems and service concerns.

The Algonquin College Residence and Conference Centre is equipped with leading edge
technology to provide its occupants with both voice and network services. For a detailed
explanation of the services provided by Information Technology Service at the Residence or to
find out more information we invite you to visit our web site at: http://www.algonquincollege.
com/its/support/residence.

The following information is provided to you as a guide in your preparations for moving into the
Residence and discusses what is required to connect your computer to the Residence network
as well as the phone services available.

Connecting your computer to the Algonquin College network

Your phone provides Local Area Network (LAN) access to the Algonquin College network. You
will require the following before connecting to the network:
• 10/100base T Network Interface Card (NIC) needs to be installed in your computer.
(Algonquin College has a computer store located next to the bookstore. They will help
you if you need to purchase a NIC, or need help installing the card.)
• You must be able to log into your computer with different profiles.
• Your network settings must be DHCP enabled.
• We strongly recommend that you install Anti-Virus software and continually maintain
the virus definitions. *If a computer connected to the Residence network is found to be
broadcasting a virus, the network connection to that computer will be disabled until the
Resident provides a log file from their anti-virus software reporting that the computer is
virus free.
• We recommend that you install a personal firewall.
• We recommend that you disable File and Print sharing on your computer to ensure that
your computer is not maliciously used by others.

Internet Usage
There are no limits placed on access to the College’s network used for academic purposes and
all network services available at the College are also available to occupants of the College’s
Residence. Below are some things you should be aware of before connecting your computer to
the Algonquin College network.

Internet bandwidth availability

During normal business hours bandwidth limitations are enforced. What does this mean to you?
This means that the Residence bandwidth availability to the Internet is reduced during the day.
To enhance your connection to the Internet during business hours we suggest that you configure
a proxy server in your browser settings.

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ITS Help Desk
The following are the services provided to Student Residents from the ITS Help Desk:
To contact the ITS Help Desk you can either call 727 4723 ext 5555 or send an e-mail to 5555@
algonquincollege.com.
Telephone or Voicemail issues
Any troubles with your Residence phone should be reported to the ITS Help Desk. Phone and/
or voicemail configuration issues will be repaired remotely. It may be necessary to book an
appointment for a technician to investigate the problem further and implement any needed
changes or repairs.
Network connections
The Help Desk will do some basic troubleshooting and will ensure that your connection is live.
If you are having difficulties connecting your computer to the college network, the Help Desk
technicians will provide assistance. In addition, they will also assist in mapping your College
provided shared disk space (“n: drive”), set up your PC to send and receive e-mail, set up your
proxy settings, and they will provide a cable to connect your PC to phone connection.

The ITS Desk does not provide support for installation/troubleshooting of software or hardware,
however students can find these services and more at The New Technology Store in D Building.

Algonquin College Network Account

Most students at Algonquin College will be provided with a network account. As a user of the
College network you agree to the following policies (please refer to the ITS web site http://www.
algonquincollege.com/its for an updated version of these policies)
Acceptable Use Policy computing and networking facilities at Algonquin are provided for the
use of Algonquin faculty, staff, and students in support of the mission of the College. All faculty,
staff and students are responsible for seeing that these computing facilities are used lawfully,
ethically, and courteously.
The College is responsible for securing its facilities to a reasonable and economically feasible
degree against unauthorized access and/or abuse. This responsibility includes informing users of
expected standards of conduct and the resultant measures for not adhering to them.
Responsibilities
The users of the network are responsible for respecting and adhering to local, provincial, federal
and international laws, the Internet service provider’s Acceptable Use Policy, as well as the
policies of the College. Computers and networks can provide access to resources on and off
campus, as well as the ability to communicate with other users worldwide. Such open access is
a privilege, and requires that individual users act responsibly. Users must respect the rights of
other users; respect the integrity of the systems and related physical resources.

GENERAL COMPUTING POLICY

Authorized users of College network facilities shall be issued a unique User ID.
Prior to being issued a unique User ID, users shall agree in writing to uphold the User Agreement
appended to this policy. The User Agreement may be amended from time to time as deemed
appropriate by the College. Authorized users are solely responsible for all actions, including
electronic messaging, taken while the User ID is in use. Authorized users are responsible for
maintaining the confidentiality of their passwords and the security of their accounts.
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Consequences
Any attempt to violate the provisions of this policy, regardless of the success or failure of the
attempt, will result in disciplinary action. Disciplinary actions may range from a reprimand to
maximum penalties afforded under College policies.

Any attempt to circumvent local, provincial, federal, or international laws through the use of college
owned facilities may result in litigation against the offender by the appropriate authorities. If such
an event should occur, the College will fully comply with authorities to provide any information
necessary for the litigation process.

Privacy
The College respects users’ privacy and under normal circumstances will not access users’
accounts. However, the College reserves the right to examine the contents of users accounts should
the need arise. Such circumstances might include: suspected misuse of the facilities or protection
of the integrity of the system.

PROVISION OF INFORMATION
Information provided on College facilities is subject to a number of Provincial and College policies
including but not limited to: Freedom of Information, Copyright, Confidentiality of Records, and
Corporate Graphic Image. Information providers must use official College data provided by the
department that is normally responsible for maintaining that data. For example, the Registrar
is responsible for program and course information; therefore, information providers must use
the registrar’s data sources rather than create their own. Use of the College wordmark must
comply with the College Graphic Image policy. Information provided must not consist of illegal or
offensive material.

User Agreement In consideration of the issuance to me of an Algonquin Internet account User ID,
I agree that:
• I am the sole person authorized to use this User ID.
• I am solely responsible for all actions taken under my User ID while my User ID is valid.
• I will not let others use my User ID.
• I will not apply for a User ID under false pretenses.
• I will not use the facilities and/or services for commercial purposes.
• I will not delete, examine, copy or modify files and/or data belonging to other users
without their prior consent.
• I will not evade or change resource quotas.
• I will not deliberately impede other users through mass consumption of system resources.
• I will not take any unauthorized, deliberate action which damages or disrupts a
computing system, alters its normal performance, or causes it to malfunction,
regardless of system location or time duration.

Electronic Messaging Systems

• I am responsible for all electronic mail originating from my User ID.
• I will not forge, or attempt to forge, electronic mail messages.
• I will not attempt to read, delete, copy, or modify the electronic mail directed to other
users without prior consent.
• I will not send, or attempt to send harassing, obscene and/or other threatening E-mail
to another user.
• I will not send unsolicited “for-profit” messages or chain letters. 17
Network Security
• I will not attempt to use College Systems or Networks in attempts to gain unauthorized access to
remote systems.
• I will not use College networks to connect to other systems in evasion of the physical limitations of
the remote system.
• I will not decrypt system or user passwords.
• I will not copy System Files.
• I will not intentionally attempt to “crash” Network systems or programs.
• I will not attempt to secure a higher level of privilege on Network systems than authorized.
• I will not willfully introduce computer “viruses” or other disruptive/destructive programs into
the College network or into external networks.

Please ensure that you read and understood this User Agreement and agree to use the account in
accordance with the College’s policies and guidelines. By accepting a network user ID you also accept full
legal responsibility for all of the actions that you commit using the College’s network according to any and
all applicable laws.

While the College strives to provide a highly reliable network with sufficient capacity please
understand that from time to time the college network and attached equipment may fail unexpectedly
while using them, and that you cannot hold the college responsible for lost time or data.

FILE SHARING and COPYRIGHT INFRINGMENT

PLEASE NOTE THE COPYING OR SHARING OF COPYRIGHTED MATERIAL AT THE COLLEGE IS
STRICTLY FORBIDDEN AND MAY RESULT IN DISIPLINARY ACTION INCLUDING DISMISSAL FROM
THE COLLEGE. For more information please review the college policy on copyright infringement
at http://www.algonquincollege.com/its/support/account/policies.html

(The following is taken from the CRIA web site at www.cria.ca.)

Piracy is a generic term used to describe the theft of intellectual property, including sound
recordings that are protected by Copyright law. Piracy of sound recordings refers to the
unauthorized and therefore unlawful reproduction or copying of sound recordings and distribution
of unlawfully made copies of sound recordings on a commercial scale. Piracy of sound recordings is
an infringement of the copyright owner’s exclusive rights in its sound recordings and is a violation of
the Copyright Act. The Copyright Act states that: “It is an infringement of copyright for any person
to do, without the consent of the owner of the copyright, anything that by this Act only the owner of
the copyright has the right to do.” “Infringing means in relation to a sound recording in respect of
which copyright subsists, any copy of it made or dealt with in contravention of this Act...”

Internet Piracy
Unauthorized use of sound recordings on the internet is a growing problem which has
implications worldwide. Hundreds of thousands of unauthorized copies of sound recordings are
available on music files that utilize a compression process known as MP3, which allows down
loading and hence further unauthorized copying.

These sites which make available MP3 music files of unauthorized copies of sound recordings
are depriving the recording artists, composers, authors and record companies of the right to
choose the value of their creative property in a free and open market. These MP3 sites are also
18
depriving governments of income from sales and excise taxes which would otherwise be paid for
the sale of sound recordings on physical carriers such as CD’s and tapes, which are displaced by
down loading unauthorized copies from the internet.

CRIA is participating in a global response to internet piracy that is orchestrated by the

International Federation of the Phonographic Industry (IFPI) along with the Recording Industry
Association of America (RIAA). High tech automated web crawlers search for sites on the
internet where unauthorized copies are available for down loading and identify the location
and site operator or service provider. CRIA takes action to secure evidence of infringement of
copyright in sound recordings offered on the identified sites in Canada. Notification in writing is
sent to the website operators, service providers or both, informing them of the infringing copies
of sound recordings on the music files of the sites they host and the legal implications if they do
not voluntarily cease and desist offering the infringing copies on these sites.

PROTECT YOUR PC!

Step 1: Get Operating System Updates
The Microsoft Windows® XP operating system includes the Automatic Updates feature, which
can automatically download the latest Microsoft security updates while your computer is on and
connected to the Internet. Other operating systems may require you to update your software
manually. All users should confirm that their Operating System is up-to-date by going to: http://
windowsupdate.microsoft.com

Step 2: Use Up-to-Date Antivirus Software

Help your computer stay healthy by ensuring that you have antivirus software installed. Many major
computer manufacturers include at least a trial version of a popular antivirus package on new computers. To
look for Antivirus software:
• Click Start, and then click Programs. Look for an item in the list with the word
“antivirus” in it, or for McAfee, Norton, or Symantec, which are manufacturers of
popular antivirus products.
• If you don’t have antivirus software installed, check out the following antivirus software
companies for special offers on their products:
• Symantec - www.symantec.com
• McAfee - www.mcafee.com
• Grisoft AVG – www.free.grisoft.com (FREE)
• Computer Associates - www.antivirus.ca.com
• (FREE Online Scan - http://www3.ca.com/securityadvisor/virusinfo/scan.aspx)
• If you already have antivirus software installed, but you want to install a new product
from a different company, be certain to uninstall your current product before installing
the new one. Leaving the previous version installed can cause conflicts on your system.
• Is your antivirus software up to date?
• Out-of-date antivirus software means ineffective antivirus software. Antivirus software
relies on regular updates to help protect against the latest threats. If you aren’t
subscribing to these updates, your computer may be vulnerable to threats.
• Make sure you have activated a subscription for continuous updates of your antivirus
software.
19
 • Most antivirus software updates itself when you are connected to the Internet. To
ensure your software is up to date, open your antivirus program from the Start menu
or the taskbar notification area and look for update status. If you still aren’t sure if your
antivirus software is up to date, contact your antivirus software provider.

Step 3: Use an Internet Firewall

Before you connect your computer to the Internet, you should install a firewall. This is a piece of
software that helps protect your PC against hackers and many computer viruses and worms. If you
have the Microsoft Windows® XP operating system, you can use its built-in Internet Connection
Firewall. Using a firewall is an important first line of defense for computer security. Software firewalls
are available from several vendors, including:
• Symantec – www.symantec.com
• Computer Associates (12 months free) – www.ca.com
• McAfee Security – www.mcafee.com
• Zone Alarm – www.zonelabs.com

Step 4: Use Anti-Spyware Software

In order to ensure that your PC operates as quickly and efficiently as possible it is now becoming
extremely important to install Antispyware software. Spyware and adware are quickly becoming
as problematic as viruses, trojans, and other malicious software. A few of the recommended
anti-spyware suites are:

• Ad-Aware Lavasoft – www.lavasoft.com

• Microsoft Defender – www.microsoft.com/downloads
• Webroot – www.webroot.com

By following the above steps you have taken precautions to help ensure that your computer runs
trouble-free on the Residence network. These steps should be completed prior to, or as soon
as your computer is connected to the internet, as It only takes a few infected computers on the
network to degrade overall performance for everyone. If you are running a version of Microsoft’s
operating system please visit http://www.microsoft.com/security to learn more about how to
protect yourself, as well as download tips and tools.

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 RESIDENCE LIFE
Open Residence Forum
To increase open communication between residents and Management, a forum will take place
within the Residence every two months or as directed by the management. Residents will have
the opportunity to express their thoughts and provide recommendations to improve the quality
of life in Residence. If residents do not feel comfortable attending the meeting, they are able
to contact a forum representative (i.e. community leader, Resident Council member, R.A., or
Management) to express their concerns and suggestions for improvement.

Residence Rewards - Friendly Competition, Spirit, Community, Prizes

What are they?

Rez Rewards is a competition based on individual and community involvement in Residence.

How can you get some?

Points are rewarded to individual residents and communities for helping build a better Residence,
getting good grades, attending events, recycling, helping Residence Staff, volunteering, study groups,
and winning events.

What do I get?
The top students will receive gift certificates to the mall, grocery store, and local department stores.
It all depends on where you stand in the ranking of points. The community with the most points will
also win an additional prize for everyone to share. The top students and communities will also be
recognized at the Residence Formal in March.

Student of the Month

• Students can win points not only for the section but for themselves as well.
• Points can be handed out and recorded by the RAs and CSRs at the Front Desk.
• Students can get points for doing well academically. They can show me their assignment or
test and be awarded points for their accomplishments.
• At the end of the month three students will win be selected as the Top 3 Students of the
Month. Their points will also help their section.
• At the end of the year Student of the Year will be given out and they will receive recognition
at the Residence Formal in March.

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 Your Community
Community # Community Colour Room Numbers
One Yellow 1001 - 1080
Two Orange 1076 - 1032
Three Grey 1002 - 1030
Four Emerald Green 1041 - 1124
Five Dark Red 2115 - 2086
Six Purple 2084 - 2058
Seven Light Green 2031 - 2145
Eight Navy 2117 - 2144
Nine Brown 2001 - 2030
Ten Black 3113 - 3086
Eleven Beige 3057 - 3083
Twelve Forest Green 3034 - 3144
Thirteen Dark Orange 3001 - 3032
Fourteen Red 3115 - 3141
Fifteen White 4115 - 4088
Sixteen Pink 4057 - 4084
Seventeen Sky Blue 4031 - 4145
Eighteen Gold 4001 - 4030
Nineteen Turquoise 4118 - 4144
Twenty Royal 5104 - 5144

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Residence Community
Living Standards
The Residence community is a place that promotes a safe and peaceful environment that
supports the academic success of students as well as their personal and social development. We
aim to ensure that it is inclusive, responsible, and respectful. The Residence Community Living
Standards has been created in consultation with students and staff at Colleges and Universities
across Canada to ensure the Residence environment achieves this goal.

A summary of the Residence Community Living Standards is provided in this handbook.

Full details can be found on the Algonquin College Residence Website. The full document
includes the following items:

1. The People in the Residence Community (the Residence Staff and their roles)
2. Objectives of the Residence Community Living Standards (our goals for
the community)
3. Rules that Affect You in Residence (residence rules, Algonquin College policies and
Canadian laws)
4. Residence Citizenship (your rights, responsibilities and privileges)
5. Offenses and Sanctions (rules and consequences)
6. Judicial Procedures (incident reports, meetings, and appeals)

RULES THAT AFFECT YOU IN RESIDENCE

Residence policies and procedures are related to where and how a student lives in Residence
on Algonquin College’s campus. These are detailed in the Student Residence Agreement, the
Residence Handbook and the Residence Community Living Standards. Algonquin College policies
and procedures are related to an individual’s status as a student of Algonquin College and their
behaviour on campus, which includes Residence. Therefore, as a residence student your actions in
Residence can also affect your academic status.

Municipal, Provincial and Federal laws and by-laws are related to you being a citizen in the
city, province and country. The standards outlined by the Residence management and Algonquin
College are informed by these laws. Residence staff aim to ensure that all of these standards of
behaviour are respected and maintained while in the Residence.

Normally the Residence policies and procedures and Algonquin Colleges policies and procedures
act independently of one another. However, Residence shares all incident reports alleging any
offences with Algonquin College. In situations that create a concern for the safety and security
of students in Residence and on campus, all important information will be shared between
appropriate Residence and Algonquin College officials. In serious cases, allegation(s) may be
investigated by both the Residence and Algonquin College and the student will be subject to the
sanctions under both sets of policies and procedures.

For more information about Algonquin College policies and procedures please refer to the following:
• Algonquin College Values Statement
• Rights, Freedoms, Responsibilities and Code of Conduct for Algonquin College Community
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OFFENSES AND SANCTIONS (the Rules and Consequences)

An offense is any unacceptable conduct, actions or neglect that violates the Residence Community
Living Standards, Student Resident Agreement or Algonquin College’s policies. Below is a summary
of the rules that come into question most often. See the Algonquin College Residence website
for more details:

1) Alcohol & Drugs

a) You must be the legal drinking age to possess or consume alcohol in residence
b) Open alcohol is only permitted in your room
c) Glass beer bottles and coolers are not permitted
d) Drinking games in residence are not permitted
e) Possession or use of illegal substances is a serious offense and may result in an eviction
f) Alcohol and drug paraphernalia is not permitted in residence

2) Guests
a) A guest is any non-resident of the Residence building.
b) Residents must sign in their guests at the front desk before they enter the residence.
c) The guest must leave one piece of photo identification with the front desk staff.
d) No visitors will be granted access into the Residence after 2:00am.
e) Residents may sign-in up to two (2) guests at a time.
f) While each guest is in the Residence, the Resident must remain in the company of the
guest at all times until the guest is signed out. Residents are responsible for guests at all
times. The specific sanction(s) will be determined by the list of possible sanctions for the
offense(s) committed by the guest.
g) Guests staying overnight are subject to a small overnight fee.
h) Guests are permitted up to a maximum of two (2) consecutive nights or no more than ten
(10) nights in any one (1) given month.
i) Guests should not in any way interfere with the rights of a roommate or other Resident to
privacy, access, sleep or study at any time or anywhere within the Residence.

3) Noise and Quiet Hours

a) An individual’s right to reasonable quiet supersedes another’s right to make noise.
Therefore, Consideration Hours are in effect 24 hours a day, 7 days a week.
b) Quiet Hours are observed in Residence:
i. Sunday to Thursday: 11:00pm – 8:00am;
ii. Friday and Saturday evenings: 1:00am – 8:00am.
c) Levels of bass from stereos must be kept low at all times.

4) Safety, Security and Fire Prevention

a) Propping open a fire door, which includes room doors is not permitted
b) Possession or use of candles, incense, lava lamps, flame cooking devices, indoor
barbeques, deep fryers and the like are prohibited
c) Discharging, tampering with or operating any fire prevention or detection equipment for
any purpose other than the control of a fire may result in an eviction
d) All Residents must vacate during an alarm
e) Smoking is not permitted in residence

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5) Violence and Weapons
a) Any physical aggression or violent behaviour (consensual or not) that causes or has the
potential to cause physical or emotional harm is not permitted. Fighting may result in an
eviction.
b) Weapons (including BB guns or other items that resemble weapons) are not permitted in
residence. Possession may result in an eviction.

6) Decorating your suite

a) The only acceptable form of affixing items to walls is the use of white sticky tack or 3M
Command Strips (no tape, nails or screws please)
b) You may not decorate the outside of your suite door unless for special occasions
approved by Residence Management
c) Strings of indoor lights should not be in direct contact with any flammable materials and
should not be left on while the room is unattended

7) Cleanliness
a) Please keep your room and the common areas in a clean and sanitary condition. Please
take out your garbage regularly.

8) Respect
a) Please respect one another, the residence rules, our buildings and our staff. Living in
residence is an exciting time and our primary goal is to ensure that everyone is safe and
enjoying their residence environment.

SANCTIONS
Sanctions are consequences for behaviour that violates the Residence Community Living
Standards, Student Residence Agreement, or Algonquin College policies. These sanctions are
explained in detail, including any relevant deadlines or payment information in a Decision Letter
written by Residence Staff. Sanctions are intended to be primarily educational and restorative in
nature. Sanctions may be used independently or in combination for any single violation. Repeated
and/or multiple violations shall increase the severity of sanctions applied. In most circumstances,
the following range of sanctions may be applied at each level of offense.

Level 1 - Warnings, Community Service, Confiscation, Educational, Fines, Loss of Privileges,

Restitution, Wellness Agreements

Level 2 - All level 1 sanctions, Communication Ban, Transfer/Relocation, Persona non grata
(Trespass Notice), Denial of Readmission to Residence

Level 3 - All level 1 and 2 sanctions, Behaviour Contract, Residence Probation, Eviction,
Recommendation for review under the Algonquin College Code of Conduct

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INCIDENT REPORTS AND JUDICIAL MEETINGS

Residence Staff will record behaviours, actions or negligence that may be Offenses against
the Residence Community Living Standards in Incident Reports. Residence Staff will notify the
Resident(s) of the alleged Offense(s) and will notify them of a meeting to discuss the matter.

The purpose of a Judicial Meeting between a Resident and a Residence Staff member is to
investigate allegations of offenses detailed in an Incident Report. This is the opportunity for
Residents to be heard and explain their behaviour to the Residence Staff member. At the
conclusion of the meeting the Residence Staff member will follow-up with the Resident in writing
with a Decision Letter, which will outline all necessary decisions about offenses, sanctions and
any related deadlines. If the Resident fails to attend the Judicial Meeting with the Residence
Staff member, the Residence Staff member may choose to proceed and make a decision based
upon all evidence available. Residents do have the right to appeal decisions and sanctions. These
procedures are detailed in the online version of the Residence Community Living Standards.

Communication between Resident(s) and Residence Staff

Residence Staff will endeavor to communicate with Residents via several methods to discuss
Incident Reports, deliver Decision Letters, and any other important aspects of the judicial
process: (a) a voice mail on the Residents phone provided to them in their room, (b) an e-mail to
their Algonquin College e-mail account or the account provided in their application, (c) a letter
placed in a Residents mailbox or under a Residents room door, or (d) in person. An attempt to
contact and communicate with a Resident is deemed to be satisfactory when any two of the
above methods have been used by Residence Staff.

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 EMERGENCY
PROCEDURES
Fire
If there is a fire in your suite:
• Advise all suite occupants to leave
• Close all doors behind you
• Pull the fire alarm on your floor and yell “FIRE”
• Leave the building using the nearest stairwell
• Contact the fire department
• Meet the firefighters at the front entrance and tell them where the fire is located

If you hear the fire alarm:

Leave the building using the nearest exit. Check the door to your suite. If smoke is entering from
around the door, do not open it. Protect yourself from smoke inside your suite as described under
the Alarms/Smoke Detectors section. If there is no smoke, brace yourself and open the door a
little. If you see smoke or feel heat, close the door quickly and protect yourself. If the corridor is
clear, take your keys/card, lock the door and go to the nearest stairwell.

DO NOT USE THE ELEVATOR!

Check the nearest stairwell door for heat and smoke, if not hot to touch, open the door carefully
and use the stairwell to leave the building. If there is smoke or the door is hot, do not enter. Close
the door and try other stairways. If there are no other stairways, return to your suite and protect
yourself from the smoke.

Never go to the roof. Smoke usually rises to the top of the stairway. Doors leading to the roof are
locked and you could be trapped. Remember, if there is smoke stay low and crawl under it.

If you remain in your suite:

You must protect yourself from smoke by staying low. Stay in your suite until you are rescued
or until you are told to leave. It may take some time for help to arrive, so be patient, and only
attempt to leave the suite if the suite becomes unsafe. It is important to be aware that as time
elapses from the alarm activation there is an increased likelihood that the hallways will be filled
with thick smoke.

To keep smoke from entering your suite, use duct tape to seal the cracks around the door, air
vents and ducts, and place wet towels at the bottom. If smoke enters your suite, phone the fire
department and tell them where you are. If there is no smoke coming in from outside, open the
window for fresh air. Show your rescuers where you are by hanging a sheet from the window.

DO NOT RETURN UNTIL IT IS DECLARED SAFE DO TO SO BY A FIRE OFFICIAL, SECURITY

STAFF, OR RESIDENCE STAFF.

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Residents with Disabilities
For residents with mobility impairments, please contact the Residence management upon move-in
to discuss evacuation procedures. Residents with a hearing impairment will be placed in a suite
that is equipped with a strobe light that will notify them of a fire alarm.

Health Emergency Procedures

Take the proper steps if you or a friend needs emergency health care while in the Residence. Call
“0” for the FRONT DESK Representative and request that an ambulance be contacted. Provide
the front desk with your name, room number, location, and brief details of the problem. This will
allow us to direct emergency service personnel to you as quickly as possible. Remember that the
Residence staff is trained and are available to you 24 hours a day. Put your safety first!

Alarms/Smoke Detectors
Residence suites are equipped with two types of fire alarms, both an audible smoke detector
and a heat detector. The smoke detector is activated by minor smoke within the suite. Once the
smoke detector has been triggered, only the alarm within the suite will be activated.

DO NOT OPEN THE DOOR TO THE HALLWAY.

Open your windows and turn on the bathroom fan to clear the smoke from the room. If the
smoke is serious, exit the room and inform the front desk. The heat detector is set off by
excessive heat within the suite. Once the heat detector has been triggered, it will set off the main
building alarm, and everyone must evacuate the Residence.

The Residence hallways are equipped with a smoke detector/heat sensor. Minor smoke
or excessive heat will activate the building alarm. Everyone must evacuate the Residence
immediately. If someone activates the building alarm; under the Provincial Fire Code, a fine could
be applied.

The Fire Department has a zero tolerance regarding smoke alarms that are tampered with.
Please note the Residence staff will be testing the smoke detector bi-weekly in your suite.
Testing the smoke detector ensures that it has not been intentionally disabled. Any occurrence
could result in disciplinary sanctions from Management and/or a charge under the Fire Protection
and Preventions Act with a maximum fine of $25,000.00.

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 ENERGY AND WASTE
REDUCTION
We at Residence and Conference Centres are dedicated to saving energy and helping the environment.
Because of rising costs of energy and depletion of natural resources we are trying to be a more energy
efficient/conscious building. Please read over these tips and try to put them to use.

Energy Conservation

Heating & Cooling

• To save money on heating costs, reduce the temperature when you’re away.
• Keep blinds, shades, and drapes closed during the hottest part of the day in the
summer. (And open blinds on sunny winter days!).
• Do not block your vents, the vents allow air to circulate.
• You can turn off the AC when you leave for the day. Contrary to popular belief, this
method uses less electricity than having the AC constantly maintain a cool temperature!

Water
• Let us know if your toilet is running, faucets are leaking/dripping, or you experience
inconsistent pressure – the little drips can add up.

Refrigerator
• Set the temperature for only as cold as you need.
• Don’t overfill the refrigerator, as this blocks air circulation.
• Conversely, a full freezer will perform better.
• Allow hot foods to cool before putting them in the refrigerator.

Stove/Oven
• When using the stove, be sure to put lids on pots in order to keep the heat in the pot.
• Use an electric kettle or microwave to boil water – not the stove, which is less efficient.
• Don’t use a bigger pot than you need, and match it to the right size element.
• A general rule: for smaller cooking jobs, use smaller appliances (i.e. instead of the
stove, use the electric kettle, toaster oven, or microwave).
• Microwave ovens use up to 75% less energy, so whenever possible use a microwave
instead of your stove or oven.

Clothes Washer
• Run full loads whenever possible but don’t overload the machine.
• Try using cold or warm water, instead of hot water. Hot water shrinks and fades your
clothes, and wears them out more quickly.

Clothes Dryer
• Separate loads into heavy, medium, and lightweight items – lighter loads will take less
drying time.
• Clean the lint filter after every load. A clogged lint filter can increase energy use up to
30%, and may be a fire hazard!
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Miscellaneous
• Computers and related components use electricity even when they are not in use.
• Plug each computer component into a power bar than can be shut off.
• Make sure you enable your computer’s energy-saving features.
• Be sure to at least shut off the computer screen, as 60% of the power used is by the monitor!
• Less energy is consumed when computers and monitors are turned on and off (as
often as required) then when left on over time. In fact, all electronic devices use more
energy when left on, as opposed to being turned on and off as needed.

Lighting
• Turn off lights whenever you leave a room or don’t need them, even for just a few minutes.
• Opening your blinds is a free way to brighten up a room.
• Keep light fixtures clean – a cleaner fixture is a brighter fixture.
• Contrary to popular belief, less energy is consumed when lights are turned on and off
as you come and go than if a light is left on all the time.

HELP SAVE ENERGY!

1. Turn off lights when you leave.
2. Turn off televisions, computers, and radios when you leave.
3. Turn thermostat down or off when you leave.
4. Keep air circulation vents unobstructed.
5. Conserve water wherever possible.
6. Use windows and blinds for natural lighting and climate control whenever possible.

Recycling
Ontario’s Blue Box program is one of the best in North America. It has helped reduce Ontario’s
waste going to disposal by 35 per cent since 1987. Thanks to the Blue Box, in 1997 600,000
tonnes of garbage was kept out of landfills. This is equal to three Skydomes full of garbage.

Recycling is important for a lot of other reasons. Every recycled glass jar, pop can or newspaper
helps to protect the environment. For example:
• Using recycled paper to make paper products requires 65 per cent less water;
• Recycling 1 tonne of newsprint saves 19 trees;
• Recycling 1 tonne of glass reduces the equivalent of 1,057 kilograms of carbon dioxide
emissions (carbon dioxide is one of the greenhouse gases which causes global warming)
• Recycling 1 pop can saves enough energy to power the average television set for 108 minutes.

What can I recycle?

1. Metal cans
2. Glass jars and bottles
3. Plastic containers
4. Aluminum trays and foil
5. Newspapers, magazines, books, phone books
6. Milk and Juice cartons
7. Cardboard

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What can’t I recycle?
1. Coffee cups, Styrofoam, dishes, plastic tubs (used for leftovers)

Compact Fluorescent Light Bulbs

Each room has been fitted with compact fluorescent light bulbs. Compact fluorescent light bulbs
last up to ten times longer and use 75% less electricity than an equivalent incandescent light
bulb. Global warming is caused by greenhouse gases such as carbon dioxide, a by-product of
all types of energy consumption. By using energy more efficiently we can help to reduce the rate
of climate change and the damage to the environment. According to the Energy Star program,
if everyone in the U.S. replaced one regular light bulb with a compact fluorescent, it would have
the same effect as taking one million cars off the road.

Frequently Asked
Questions
When is the front desk open?
We are available for questions, comments and/or concerns at anytime as the front desk is open
24 hours a day 7 days a week.

How do I get something fixed in my room?

If something breaks in your suite, you can come down to the Residence front desk and fill out
a maintenance requisition form. This form authorizes our maintenance staff to enter you room
between the hours of 9:00 AM to 5:00 PM to repair the damages you have requested. This
request may take a few days to get to so we ask you be patient. If it is an emergency we ask
that you alert our staff to the situation immediately. Please note that any damage to the suite
that has occurred at the fault of the resident will be billable.

What is the $500.00 security deposit used for?

A security deposit of $500.00 is required with all applications for Residence. Once you have
moved into Residence, your security deposit is used as a damage deposit for your room. It is
returned to you less any charges owing after you moved out. You will be required to fill out a
room inspection form upon arrival to the Residence. This form will be held on file for the duration
of your stay with us, once you have moved out we will compare your room inspection form to the
current state of your room. Payment for your security deposit can be made by American Express,
Visa, Mastercard, certified cheque, or bank draft. Cash or interact can be made in person at the
Residence.

What public transit options are on the Campus?

There are direct phone lines to taxi companies in the Residence as well as a OC Transpo bus
terminal located just across the street from the north end of the campus (about a 4 minute walk from
Residence). For detailed information about the routes, schedules and prices check out OC Transpo’s
website: http://www.octranspo.com/

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Are there gym facilities on the campus?
There are gym facilities both on campus and IN THE RESIDENCE. The campus has a gym called
Algonquin Fitness Zone of which you can get a membership to. As well, the Residence has a
work out room, complete with various cardio-equipment, for students to use free of charge.

Where do I do my laundry?
There are laundry facilities on the first floor of Residence capable of allowing students to do their
laundry. These machines are operated by a swipe card system. The Residence will give you a
card similar to your debit card on which you can put various amounts of money. Then, when you
wish to use a machine, you simply swipe the card and you’re all good to go!

Do I have to walk alone on Campus?

Absolutely not. At any point, if you wish to walk around campus and don’t comfortable going
alone there is a Campus Safety Walk program put in place. Also, there are emergency stations
equipped with direct lines to Campus Security all around the Campus which are easy to locate
and in common areas. Campus Security is a very important priority at Algonquin College.

Is a meal plan required for all residents?

Yes a term meal plan is required during the first two semesters of your Residence stay. Students
must purchase a minimum meal plan of $1600.00 for the academic year.

Where can I use my meal plan?

The meal plan can be used at any location on Campus. These include:
• First Cup in C building • Portable Feast in B building
• Thunder Alley in A building • Bits n’ Bytes in the T building
• Marketplace Food Court in D building • 35th Street Market Café in the Residence
• Observatory Lounge in A building

Please visit our website www.algonquincollege.com/food_and_beverage/index.html

If I don’t use my entire meal plan, am I refunded the remaining balance?

Refunds do not occur automatically. If you are required to purchase a meal plan you must use
$800 per semester to ensure your account remains in good standing. Please refer to the meal
plan brochure for Terms and Conditions.

Refund information can be obtained at the Food and Beverage Office in D building or by calling
(613) 727-4723 Ext. 7615

What are the costs of the meal plan?

The minimum plan for the first two semesters of residence occupancy is $800 per semester or
$1600 for the full year. This payment is due in July with your other residence fees. There are
a number of meal options to suit individual needs. Please visit: www.algonquincollege.com/
food_and_beverage/Meal%20Plan%20Form.pdf

Can I add money to my meal plan and if so where?

Once your plan has been activated money can be added at anyone of our Food Service locations.
The Food and Beverage Office in building D and the Residence front desk also accept payments.
The Observatory Lounge does not accept payments.
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Telephone Directory
COLLEGE
Algonquin College 613-727-4723
Athletics Ext. 7296
The Observatory Ext. 5327
Counselling Ext. 7614
IT Help Desk Ext. 5555
Security Information Ext. 5010
Student Association Ext. 7711
Residence Outreach Ext. 6501

EMERGENCY
Front Desk 0
Fire/Police/Ambulance 911
Queensway Carleton Hospital 721-2000
Police 236-1222
Security Emrgency Ext. 5000

MEDICAL
Campus Health Centre x7222 (C141)
Office Hours Mon-Fri 8:30am - 4:45pm
Appointment Hours Mon-Fri 9:00am - 3:00pm
College Square Medical Mon-Fri 9:00am - 8:00pm
Sat-Sun 10:00am - 3:00pm
Carlingwood Medical Centre Mon-Thurs 9:00am - 7:00pm
Fri 9:00am - 9:00pm
Sat 10:00am - 6:00pm
Sun 12:00pm - 5:00pm

TRANSPORTATION
Blueline Taxi 238-1111
Westway Taxi 727-0101
DJ’s Taxi 829-9011
OC Transpo 741-4390 www.octranspo.ca
Via Rail Canada 1-888-842-7733 www.viarail.ca
GreyHound Canada 238-5900 www.greyhound.ca

FOOD
Pizza Pizza 737-1111
Mico Angelo’s Pizza 224-8787
Milano’s Pizzeria 729-9738
Cathay (Sezchuan) 228-2228
Chances R’ 225-6887
Cora’s 226-6556
D’Arcy Magee’s 596-4226
East Side Mario’s 820-3278
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Extreme Pita 225-4343
Grace O’Malley’s 226-9695
Lone Star Texas Grill 727-1766

ON CAMPUS
Algonquin Food and Beverage x7615
Market Place Food Court – D Building x5898
The Portable Feast – B Building x5090
First Cup /Deli – C Building
Thunder Alley – A Building
Bits And Bytes – T Building

Directions
FROM HIGHWAY 417:
• Exit at Woodroffe Avenue South
• Turn left onto Baseline Road
• Turn right onto Navaho Drive
• The Residence is located on the right side

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