Beruflich Dokumente
Kultur Dokumente
Description
Sample
Currently the process for delivery of a Personal Contact Item (PCI) is managed through
hand-written multi-part delivery manifests, with a manual process for responsibility
transfer and tracking PCIs from receipt at the Delivery Unit through to delivery and any
subsequent customer inquiries.
During 1993 XYZ developed and implemented a “Proof of Concept” to evaluate the
potential of automating management of the PCI delivery process. The purpose of this
proof of concept pilot, conducted in Windsor, was to evaluate the benefits of automating
the PCI delivery process nationally. Significant improvements to be obtained by XYZ
were identified.
The experience and findings of the Proof of Concept initiative provided the basis for the
specifications, documented in XYZ’s RFP, of a production version of SYSTEM Z to be
developed and supported by Company ABC.
This Project Plan documents the activities, roles & responsibilities, and schedule for the
development and staging of the SYSTEM Z Application to the end of a beta test.
Operations & Maintenance (O&M) support and deployment rollout will be documented
in a separate Project Plan.
Company ABC is responsible for the scope of work to be included in the SYSTEM Z
Development Project as listed below.
· “Train the Trainer” development and training (at Company ABC site)
· Warranty services
· Site preparation