HP Quality Center 9.

2
Training Material

Assurance Service Unit

Agenda

Course Objectives

Introduction to Quality Center

Features of Quality Center and Testing Process

Specify Releases & Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Course Objectives
To enable you in using HP Quality Center to:

¾ Create Release and Cycles.

¾Create and Manage Test Requirements.

¾Design and Build Test Case, Test Script and Test Plan.

¾ Test Execution using Quality Center

¾Schedule and Manage Test Execution Flows

¾Log and Manage Defects

¾Generate Test Results – Reports and Graphs

Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Introduction to HP Quality Center
Quality Center is a web-based centarlized repository for end to end management of the entire
TDLC. The activities include:
¾ Release and Cycle management
¾ Requirement Management
¾Test Case repository creation and management
¾Centralized Test Execution
¾Defect management;
¾Project status analysis to track the progress and update.

Intended Users :

¾Business analysts define application requirements and testing objectives.

¾Test analysts design test plans and develop test cases .
¾Testers run manual and automated tests, report execution results, and enter defects.
¾Developers review and fix defects logged into the database.
¾Test automation engineers create automated scripts and store them in the repository.
¾Test managers create test progress status reports and manage resource allocation.
¾Project managers decide whether an application is ready to be released.
¾Program Owners – To review the over all project status and development
Advantages of Quality Center
• HP Quality Center is a web-based test management tool that provides the
methodology, structure, organization, and documentation for all phases of the
application testing process.

• Serves as a central repository for all your testing assets and provides a clear
foundation for the entire testing process.

• Establishes seamless integration and smooth information flow from one stage of
the testing process to the next.

• Supports the analysis of test data and coverage statistics, to provide a clear
picture of an application’s accuracy and quality at each point in its lifecycle.

• Since it is completely web-enabled, it supports communication and collaboration

among distributed testing teams.
Launching QC
To Start QC….
• Open your Web browser and type your Quality Center URL

1. Click the Quality Center link.

Note: The first time you run Quality Center, files are downloaded to your machine.
Subsequently, Quality Center carries out a version check. If there is a newer version on
the server, updated files are downloaded to your machine.
Launching QC (Cont…)

1. Login by using your username and password

2. Select the Automatically log in to my last domain and project on this machine check box if
you want Quality Center to automatically log in to the last project in which you were
working.
Launching QC (Cont…)
1. Click Authenticate. Quality Center verifies your user name and password and determines
which domains and projects you can access.
2. In the Domain list, select a domain. By default, the last domain in which you were working
is displayed.
3. In the Project list, select a project. By default, the last project in which you were working is
displayed.
4. If the demonstration project was installed on the Quality Center server, you can select the
QualityCenter_Demo project (make sure that you select DEFAULT in the Domain list). The
project helps introduce you to Quality Center and includes sample requirements, tests, test
sets, test runs, and defects.
5. Click Login, Quality Center opens and displays the module (Releases, Requirements, Test
Plan, Test Lab, Defects) in which you last worked during your previous session.
6. To exit and return to the HP Quality Center Login window, click the Logout button located
on the upper-right side of the window.
Overview of QC GUI
Common Tool Bar
Module Tool Bar Shortcut Menus

QC Modules
Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Testing Process in QC
Test Management

Prepare Test Plan

Specify Specify Test Manage
Releases Requirements Prepare Test Prepare Execution Defects
Cases/Scripts Test Data

Reports and Graphs

Test management in Quality Center involves five phases:

Specify Releases
Helps in aligning the business priorities and quality expectations of a
business unit with the project requirements test and defects.
Specify requirements
Identify and validate the functional and performance requirements that need to
be tested.
Testing Process(Cont…)

Develop test plan

Plan and confirm which tests need to be performed and how these tests must
be executed.
Execute tests
Organize test sets, schedule their executions, perform test runs, and analyze
the results of these runs.
Track defects
Report defects that were detected in the application testing and track how
repairs are progressing.
Agenda

Course Objectives

Introduction to Quality

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Release and Cycles Overview
• In Quality Center the testing process begins by defining releases in the release module.
• The Release Module is used to align the business priorities and quality expectations with
a project requirement, test and defects.
• The Release module helps to manage application releases and cycles more efficiently.
• The Release Module helps in tracking the progress of an application release to determine
whether the release is on track which allows to make informed budgetary and release
decisions.

• Release in Quality Center?

In QC a version of application is referred as release, which represents a group of changes
in the application which are available for distribution to the customers.

• Cycle in Quality Center?

A release is developed in a specific time. During this period a release undergoes a series
of testing phases and in Quality Center a testing phase is referred as Cycle.
Sample Release Tree
Review Questions
• What is release?

• What are the components of release tree?

• What are the type of attachments you can attach to a cycle?

• What is the difference between tying a requirement to a release and in tying a requirement
to a cycle?
Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Requirements Overview
What is a Requirement ?
Requirements describe in detail what need to be tested in in an application. These are
considered as the yardstick for measuring the progress of the project.

Defining requirements clearly and correctly at the beginning has the following advantages:

¾ Aids development and testing.

¾ Helps prevent scope creep.
¾ Sets clear expectations between groups.
¾ Saves time and money.
Create Requirements
To create a new requirement in the requirement tree….
• Click the New Requirement button. Alternatively, choose Requirements > New
Requirement. The New Requirement dialog box opens

1. Add details for the

requirement.
You can add an
attachment to your
requirement through the
attach buttons

1. Click Submit to add the

new requirement to the
tree.
Create Requirements (Cont…)
To create a child requirement in the requirement tree….
• Select the <Parent> requirement and click the NEW CHILD REQUIREMENT button
from the toolbar to open the NEW CHILD REQUIREMENT dialog box
• Add details for the child requirement
• Click OK to add the child requirement to the tree
Review Questions
• What are the characteristics of a test requirement?

• To create a child requirement of type Folder, what must be the type of parent
requirement?

• To modify the details of requirement using a specific font and format, which view of the
requirement module must use?

• Which view of the requirement module enables you to edit multiple requirements?

• Why do you assign a requirement to a release?

• When you assign a requirement to a cycle is it tested in all cycles with in the release?
Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Test Plan Overview
Test planning involves the following tasks:
1. Develop the test plan tree.
a) Create subject folders in the test plan tree.
b) Define the specific tests within each subject folder.
2. Add manual steps for each test.
3. Build test scripts, as appropriate.
4. Link tests to requirements.

¾DETAILS tab: To enter descriptions for the subject folders and tests.
¾DESIGN STEPS tab: To specify the steps for each test.
¾TEST SCRIPT tab: To design scripts for automated tests.
¾ATTACHMENTS tab: To add attachments to subject folders or specific tests.
¾REQ COVERAGE tab: To link tests to requirements.
¾LINKED DEFECTS tab: To link tests to defects.
Test Plan (Creating Test Cases)
To define a test step:
1. Open the TEST PLAN module.
2. Select a test and click its DESIGN STEPS tab.
3. Click NEW STEP. The DESIGN STEP EDITOR dialog box appears.
4. Type a name for the step in the STEP NAME field.
5. In the DESCRIPTION field, type the instructions that need to be carried out in this step.
6. In the EXPECTED RESULT field, type a description of what should be expected after this step is
completed.
7. Click OK when done. The test steps appear in the DESIGN STEPS tab.
Test Plan (Test Requirement Relationship)
To link test to a requirement:
• From the REQUIREMENTS module, click VIEW from the menu bar and select
REQUIREMENTS COVERAGE from the menu.
• From the REQUIREMENTS tree, select a requirement.
• From the TEST COVERAGE tab, click SELECT. The TEST PLAN TREE tab appears on
the right side of the screen.
• Select a test from the TEST PLAN TREE tab and click the ADD TO COVERAGE button
to add the test to the TEST COVERAGE grid.
Knowledge Check
• What are the different ways of creating test plan tree?
• What are the various types of tests can be created?
• What is a template test and what all can defined as template tests?
Test Plan (Test Requirement Relationship)
To link requirement to a test:
• From the TEST PLAN tree, select a test.
• Click the REQ COVERAGE tab.
• Click the SELECT REQ button. REQUIREMENTS tree appears on the right side of the screen.
• Select a requirement from the REQUIREMENTS tree.
• Click the down arrow of the ADD TO COVERAGE button to open a list containing two options for
linking requirements.
• To link the requirement and all of its child requirements, select ADD TO COVERAGE (INCLUDE
CHILDREN). To link only the selected requirement, select ADD TO COVERAGE (WITHOUT
CHILDREN). The selected requirement appears in the REQ COVERAGE grid.
Test Plan (Test Defect Relationship)

To link a defect to a test:

• From the TEST PLAN tree, select a test.
• Click the LINKED DEFECTS tab.
• Click the LINK EXISTING DEFECT button. Defects to link dialog box appears.
• Select a defect from the dialog box.
• Click on the link button.
Review Questions
• What is the importance of Test Plan module in the testing process?

• What are the entities can be linked to a test case?

Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Test Execution
To execute a test:
1. Develop the test sets tree.
a) Create folders in the test sets
tree.
b) Create test sets.
c) Add tests to test sets.
2. Organize test runs.
a) Define test run sequence and
conditions.
b) Schedule execution date and
time.
3. Set additional test set properties.
4. Run the tests.
EXECUTION GRID tab: To declare the tests that
make up each test set, run tests, and review the
results of these executions. Displays test data in a
grid.
EXECUTION FLOW tab: Displays the test data in a
diagram and provides drag-and drop functionality for
adding, sequencing, and scheduling tests.
TEST SET PROPERTIES tab: To define additional
test execution parameters and requirements.
LINKED DEFECTS tab: To view the defects that are
associated with a test.
LIVE ANALYSIS tab: To generate a graphical
representation of the different fields associated with a
test.
Test Execution - Creating Test Set
To Create a
To add a folder: New Folder

1. From the TEST SETS tree, select the ROOT

folder to create a main folder or select an
Adding
existing folder to create a sub folder Test Set
2. On the toolbar, click NEW FOLDER. The
NEW FOLDER dialog box appears.
3. In the FOLDER NAME field, type a name for
the new folder.
4. Click OK to add the folder to the TEST SETS
tree.

To create a test set:

• From the TEST SETS tree, select the folder to where
you want to add the new test set.
• Click NEW TEST SET. The NEW TEST SET dialog
box appears.
• Type a name for the test set in the TEST SET NAME
field and its description in the DESCRIPTION field.
• Click OK to add the new test set to the TEST SETS
tree.
Test Execution - Creating Test Set (Cont…)
To add test cases:
• From the TEST SETS tree, select a test set.
• Click the EXECUTION GRID tab and click SELECT TESTS. The TEST PLAN TREE tab appears
on the right side of the screen.
• Under the TEST PLAN TREE tab, click a test folder to add an entire group of tests or click a test
name to add a specific test.
• Click ADD TESTS TO TEST SET. This adds the test to the test set and prefixes a number to its
name. This number indicates the sequence when an instance of this step is added to the same
test set.
Test Execution – Scheduling Test Run
1. From the TEST SETS tree, select a test set
and click the EXECUTION FLOW tab

2. Double-click a test. The RUN SCHEDULE

dialog box appears and the EXECUTION
CONDITIONS tab is displayed

3. To add a condition, click NEW. The NEW

EXECUTION CONDITION dialog box
appears.

4. In the TEST field, select the test that

specified when the current test is executed.
In the next field, select the completion
status of the controlling test that triggers this
execution.
¾Select FINISHED to set a rule that the dependent test is executed only after the controlling test
finishes its execution.
¾Select PASSED to set a rule that the dependent test is executed only after the controlling test
finishes and passes its execution.
Knowledge Check
• If you know the test in the test plan might fail, but you want to make sure that the following
test still execute, you should:
– Disconnect the test from flow
– Ensure that the execution condition for the arrow running into the test is set to
Finished.
– Ensure that the execution condition for the arrow running out from the test is set to
Finished.
Test Execution – Running Test Manually
• From the TEST SETS tree, select a test set
• Double-click a test. Click the EXECUTION GRID or EXECUTION FLOW tab and select multiple
manual tests.
• On the Quality Center toolbar, click the RUN arrow and select RUN MANUALLY. The MANUAL
TEST RUN dialog box appears.
• Select MANUAL RUNNER and click OK. The MANUAL RUNNER dialog box appears.
• To start the test run, click BEGIN RUN. The MANUAL RUNNER dialog box appears.
• Perform the test step as outlined in the DESCRIPTION field of MANUAL RUNNER dialog box.
• Record the status and actual result of each step using the provided fields.
• To end the test run, click END RUN.
Test Execution – Analyzing Result
• From the TEST SETS tree, select a test set folder
• Click the LIVE ANALYSIS tab.
• On the Click the ADD GRAPH link in the pane in which you want the graph to be displayed. The
GRAPH WIZARD: TEST LAB MODULE dialog box appears.
• Select Under GRAPH TYPE, select the type of graph you want to display. You can generate
SUMMARY and PROGRESS graphs.
• Click NEXT, In the GROUP BY drop-down menu, select the field by which you want the test to
be grouped in the graph and click NEXT.
• In the X-AXIS drop-down menu, select the field that you want to use for the X-axis
• Click FINISH. The graph appears in the panel that you selected
Review Questions
1. What is a test set tree?

2. What are the rules that you can use to define dependency between test executions?

3. When you run a test on a remote host group, is the test executed on all the hosts
available in the group?
Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Defect Management
Access defects in Quality Center by clicking the Defects button on the sidebar
 Logging Defect
• Click NEW DEFECT, the NEW
DEFECT dialog box appears
• Type the appropriate information
to describe the defect. Also add
attachments to a defect to
provide further information about
the defect
• Click SUBMIT to save the defect
to the DEFECTS module

Defect Status (Default) -

• NEW: Is the default status when a defect is reported
• OPEN: Defect is assigned to the development team for review
• REOPEN: Defect closed by the development team has been reopened by the testing team
• FIXED: Testing team has verified the application and the defect has been fixed.
• CLOSED: Defect has been closed by the development team, but is pending for approval by
the testing team
• REJECTED: Development team rejected the defect. The development team provides a
rationale for rejecting a defect
Updating & Filtering Defects

Updating Defect:
• In the Defects Grid, double-click the
defect you want to update.
Alternatively, select the defect and
click the Defect Details
• Update the required data fields
• Click OK to save the changes

Filtering Defect:
• In the DEFTECTS GRID under the
STATUS column, click the browse button,
The SELECT FILTER CONDITION dialog
box appears.
• In the SELECT FILTER CONDITION
dialog box, select the filter condition
(Open/New/Reopen..)
• Click OK to close the SELECT FILTER
CONDITION dialog box
Linking Defects To Requirement/Test Plan/Test Case
• Open the REQUIREMENTS module, Select VIEW → REQUIREMENTS COVERAGE
• Click the requirement to which you want to add a defect
• Click the LINKED DEFECTS tab. Click ADD AND LINK DEFECT. The NEW DEFECT dialog
box appears
• Type the appropriate information in the required fields. Click SUBMIT to add the defect

• (Note 1: To add an existing defect to a requirement, click LINK EXISTING DEFECT arrow and
click SELECT. Type the defect ID in the DEFECT ID field to link an existing defect to the
requirement)
• (Note 2: Similarly defects can be linked to Test Plan, Test Case or Test Run by selecting the
appropriate module in step 1 above )
Review Questions
1. What are the different entities with which defects can be directly associated?

2. Consider a test and its instance. A defect is associated with the test instance. During the
testing process, the association between the test instance and the defect is removed.
Does any association still exist between the test and defect?

3. If you log a defect for a child requirement, is the defect associated to the parent
requirement?
Agenda

Course Objectives

Introduction to Quality Center

Test Process in Quality Center

Specify Releases and Cycles

Specify Requirements

Test Planning

Test Execution

Defect Management

Reports and Graphs

Reports and Graphs

Report Options:
• ANALYSIS menu: To collate data specific to a module and create reports and graphs
using this data
• DOCUMENT GENERATOR (from the TOOLS menu): To export data from QC to
Microsoft Word. The DOCUMENT GENERATOR tool enables you to catalog your
testing data into a formatted Word document window.
Reports and Graphs

Generating Report/Graph:
• From the menu bar, select ANALYSIS → REPORTS/GRAPHS. A new menu appears
that lists the types of reports/graphs available in the current module
• Click the report/graph type you want to run. After the report/graph generation task is
complete, the report/graph output is displayed in the current window.
Reports and Graphs
Report Configuration:
• From the report window, click the CONFIGURE REPORT AND SUB-REPORTS button.
• In the new pane, in PAGE section, set the number of records that you want to display on each
report page
• In the FILTER section, click the SET FILTER/SORT button. The FILTER dialog box appears.
You can define your filter and sort settings in the FILTER dialog box
• Click OK to close the FILTER dialog box
• In the FIELDS section, select the data field that you want listed in the report
• Check the appropriate check boxes for the additional settings you need
• Click APPLY to regenerate the report with the new settings
Reports and Graphs
QC Graphs:
1. SUMMARY graphs: This graph type shows the total count of requirements, tests, tests
in TEST SETS, or defects that were defined throughout the testing process
2. PROGRESS graphs: This graph type shows the accumulation of requirements, tests,
tests in TEST SETS, or defects over a specific period
3. TREND graphs: This graph type shows the history of changes to specific fields over a
specific period
4. REQUIREMENTS COVERAGE graphs: It shows the total count of requirements,
grouped by test coverage status.
5. DEFECTS AGE graphs: It summarizes the lifetime of all reported defects. The lifetime of
a defect begins when it is reported, and ends when it is closed
Reports and Graphs
Customizing Graph:
• Use the SET GRAPH APPEARANCE button to modify a graph layout
• Use the EDIT CATEGORIES button to select which data to plot and how to organize the
data in a graph. Alternatively, you can use the options on the right side of the window to
change the x-axis, y-axis, and data group settings of the graph
• Use the COPY GRAPH TO CLIPBOARD and PRINT GRAPH buttons to reuse a graph
• Use the REFRESH button to adjust a graph to display the latest data and settings
• Use the DESCRIPTION tab to enter annotations about a graph. Note that this tab is only
editable for graphs that are saved as favorite views
• Navigate to the PIE CHART tab to see how data from a BAR CHART is translated to a
PIE CHART. Note that this tab is only available for SUMMARY and REQUIREMENTS
COVERAGE graph types
Thank You