Cabagnot, Michelle

(Updated: 2011-04-16)
Ph2, Blk 16 Lot 30 Eastwood Greenview, Subd. Roriguez Rizal, Manila, 1550, National Capital Reg,
Philippines
Email:michelle.cabagnot@yahoo.com Tel:-(Home), 09282289060(Mobile)

Resume Summary
Current Position : Payroll Manager in Startek International Limited (Aug 2010 - Present)
Current Specialization : Finance - General/Cost Accounting
Highest Education : Bachelor's/College Degree in Commerce
Years of Experiences : 18

Employment History

Aug 2010 - Present

1. Startek International Limited
Position Title (Level) : Payroll Manager (Assistant Manager / Manager)
Specialization : Finance - General/Cost Accounting
Role : Others
Industry : Call Center / IT-Enabled Services / BPO
Work Description :

• Oversees the Philippines Payroll department composed of one (1) supervisor and five (3) staffs.
• Coordination with other business units in relation to payroll and timekeeping transactions
• Continuously coordinating with our payroll system administrator to institute system controls
and streamlining some payroll processes.
• Conducts audit on the payroll in-house system.
• Conducts New hire orientation

Accomplishments;

1. Developed payroll process procedure manual

2. Monthly payroll dashboard
3. Set-up regular coordination meeting with the business partners

2009 - 2010
2. SEOP Asia
Position Title (Level) : Human Resources/Accounts Receivable Mgr (Assistant Manager / Manager)
Specialization : Human Resources
Role : Management
Industry : Call Center / IT-Enabled Services / BPO
Work Description :

• Oversee the Worldwide HR functions

o Recruitment of the Asia resource
o US Payroll Administration
o US Benefits administration
o Authored the employment manual for US and Philippine employees

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o Handles employee updates for US employees
o Handles 201 file for Philippine employees
o Handles employee grievance
o Monitors Vacation/Sick Leave availment and balances.
o Handles enrollment of health insurance
o Employee Relations
o Compensation and Benefits Administration
o Performance and appraisal process
o Exit interview
• Perform Collections of US Clients
• Perform other related duties that maybe assigned from time to time.

2005 - 2009
3. Dell Philippines Inc.
Position Title (Level) : Senior Payroll Manager (Assistant Manager / Manager)
Specialization : Human Resources
Role : Management
Industry : Call Center / IT-Enabled Services / BPO
Work Description :

Promoted to fulfill a broad range of Finance-Payroll/HR functions down to the business units.

•Set-up payroll system and institute controls for start-up.

•Worked with senior management and business controls team to create policies and procedures.
•Manages the overall payroll, timekeeping, travel and entertainment, benefits administration and global
mobility functions of the company.
•Takes the lead in planning, developing, managing, coordinating and ensuring necessary system/process
changes to increase efficiencies within the function in accordance with operational and financial objectives.
•Maintains strong working relationships with Regional/District Controllers, Branch and other Managers,
Corporate Finance, Human Resources and other relevant units within the company.
•Develops strategies for improving work quality.
•Manage and administer all payroll financial systems including relationships with external clients and ensure
integrity and integration of all payroll databases into the appropriate financial systems.
•Develops and maintains best business practices in payroll processing, filing and reporting. Trains staff
accordingly.
•Responds to highly complex questions receive and/or share information.
•Manages employee tax records and preparation of tax returns and related reports to ensure compliance
with local tax regulations.
•Manages reconciliation of accounts for all payroll related transactions.
•Provides managerial leadership, coaching/feedback and development for direct reports and business
partners.
•Ensures budgets, schedules and performance requirements are met.
•Explains any reconciliation items for payroll related and tax general ledger.

Project Involvement/Accomplishment:
•Migration of Dell Pasay to Teleperformance
•Process re-engineering for Finance which includes Accounting, Payroll, Business Control and Financial
Planning and Analysis.
•SOX compliance
•Training facilitation
•Policy and Procedure updates
•Immersion with HR Generalist, Compben, Recruitment and Training
•Business Continuity Recovery Plan
•Negotiated approximately 50% of the cost reduction for a new payroll vendor.
 1996 - 2005
4. Globe Telecom Inc.
Position Title (Level) : Payroll Sr. Specialist (Supervisor / 5 Years & Up Experienced Employee)
Specialization : Human Resources
Role : Compensation & Benefits
Industry : Telecommunication
Work Description :

Senior Specialist - 2000 to 2005

Accountant - November 1996 to 1999

Promoted to Senior Specialist for Employee Services to fulfill the broad range of HR functions, including
payroll, timekeeping, administering benefits and managing HR records.

•Takes the lead in developing, training and maintaining best practices in payroll timekeeping and benefits
administration.
•Maximizing the efficiency and effectiveness of the Payroll and Timekeeping Module of SAP.
•Manages the payroll section and supervises its staff in the operations of all payroll-related functions for
approximately 6,000 employees.
•Lead the department in recommending the strategy and direction for HR/Payroll initiatives and daily
operations.
•Single point of contact for the design, development and administration of all HRIS functionality and
procedures, including data interfaces to vendors.
•Development and testing of SOX key controls.
•Responsible for data integrity, data management and complex reporting.
• Analyze payroll procedure changes and work with programmers and users to implement system changes
and enhancements.
• Act as a liaison between user groups and technical resources in analyzing and translating business needs
into technical requirements.
•Responsible for developing procedures for and supervising the preparation, documentation and
disbursement of all payroll checks, payroll taxes and employee benefit payment .
•Manage and review the daily work activities of staff.
•Develop and/or review policies, procedures and systems and recommend/implement improvements for
efficiency and quality.
• Oversees the interface between payroll and finance and ensures accurate amounts are recorded in the
general ledger.
•Responsible for the identification, analysis in the equitable solution of complex, multifaceted payroll
problems and developmental issues.
•Performed on-site training of HR, Payroll, Benefits Administration, parallel processing and going "live".
•Assisted programmers with conversion and interface issues.
•Support HR/Payroll end users.
•Ensures timely submission of payments to third parties (SSS, Philhealth, Pag-ibig, etc)
•Reconciles headcount listing between payroll and records management.
•Responsible for the yearly reconciliation and submission of Alphalist to BIR.
•Reviews reimbursements for medicines, gasoline allowance if it conforms with the company policies.
•Performs other duties that may be assigned or required.

Project Involvement:
•Team Member, Project Impact – SAP HR Payroll - 1998 – 2000
•HR Broadbanding - Feb. 2002 – June 2002
•SAP upgrade to 46c - March 2003 – August 2003
•Incorporate New CBA Provisions to SAP-March 2004 – May 2004
•Incorporate New BIR Requirement Standardization-May 2004 – July 2004
•Migration of Innove Comm. Payroll to SAP (Globe)- June 2004 – October 2004

Copyright 1996-2011, JobStreet.com. All rights reserved.

Key Results:
o Data gathering
o Design ‘to be’ business processes
o Process mapping
o System development (configuration of SAP)
o Scenario Testing which includes preparation of the Test Scripts
o Data conversion strategy
o Testing
o Documentation for user’s manual
o User’s training
o Implementation
o Post-implementation

Nov 1993 - Nov 1996

5. Robinsons Land Corporation
Position Title (Level) : Senior Staff Assistant (1-4 Years Experienced Employee)
Specialization :
Role :
Industry : Property / Real Estate
Work Description :

o Reviews monthly debit/credit memos of various tenants

o Prepare monthly operations report of various commercial centers
o Prepares monthly Usage Service Area of various commercial centers
o Prepares and tie-up monthly rental budget with Accounting department for commercial centers
o Prepares monthly reconciliation of rental vis--vis area
o Prepares analysis of increase/decrease in rental and sales
o Prepares summary of chargeable accounts to Coke in the form of Marketing support Fund
o In- charge in the control and facilitation of Galleria Vehicle Stickers and Hookers
o Assist in checking of the Agencies billing and petty cash vouchers
o Act as supervisor at Kids Stations Party and Marketing Assistant
o Reviews/check party revenue and cost sheet
o Reviews documents for check payments to suppliers
o Petty cash custodian
o Control the receipts and issuances of supplies
o Monthly inventory of stocks
o Prepares Sales Report

Educational Background

Graduation Date: 1992

Bachelor's/College Degree of Commerce
Major : Accounting
Institute/University : University of the East, Philippines
CGPA : 80/100

Skills
(Proficiency: Advanced - Highly experienced; Intermediate - Familiar with all the basic functionalities;
Beginner - Just started using or learning the skill)
 Skill Years Proficiency
---------------------------------------------------------------------------------------------------------
SAP HR-Payroll >5 Advanced

Languages
(Proficiency: 0=Poor - 10=Excellent)

Language Spoken Written

-------------------------------------------------------------------------------------
English 10 10
Filipino 10 10

JobStreet.com English Language Assessment [www.jobstreet.com]

Last Date Taken Score

---------------------------------------------------------------------------------------------
26-Mar-2010 28/40

Personal Particulars & Preferences

Date of Birth : 26 Feb 1972

Nationality : Philippines
Gender : Female
Possess Own Transport : No
Availability : Immediately after notice period of 1 month(s)

Additional Info

Solid 10 years of payroll, timekeeping and benefits experienced. Involved in SAP HR-Payroll project
implementation for 2 years.

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