RIM Comments

RIM Appworld Weekly Report (31st Jan– 04th Feb)
Mon –431 (17)
Tue –432 (17)
Wed – 436(17)
Thu –434 (17)
Fri – 434(17)
"Passed Testing as per RIM'S guidance".
Application was initiated from by selecting the application icon from the "Task
List"
The application is deleted from Options-> Applications -> Clip Mailer
“Failed testing as per RIM’S Guidance – FAILED ON Blackberry 8120, 8520,

8900, 9000, 9500, 9550 ,9700, 9630”
"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 8520"
"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 9700"
This application was tested on Blackberry 9520 and not on Blackberry 9550.
01/07/2011: "This is a Duplicate Submission" - Pavan.
01/07/2011 - "Unable to Download the Application Zip file".-Pavan.
Application Supports “Free” Purchasing type.
Unable to decide the “Purchasing Type” as the application fails to launch.
Unable to decide the “Purchasing Type” as the application fails to Install.
Unable to decide the "Purchasing Type" as the application fails to navigate to

the main menu.
Application supports “License Fees” purchasing type.
Application supports “Service Access” purchasing type.
Application supports “Paid Upgrades” purchasing type.
Application supports “Accessory required” purchasing type.
Application supports “Try & Buy” purchasing type.
Application supports “Digital Goods” purchasing type.

Application supports “Microtransactions” purchasing type.
162073, 162076, 162081, 162078, 161938, 162079 - Unable to download

application zip files. If user tries to download the zip files then user notices
message “The file you are attempting to download was not saved properly to
the file service. Please contact support for assistance” and the status of these
work orders are kept On Hold.
http://mobileemail.vodafone.in/
http://airtel.blackberry.com/
Javaloader –usb load C:\AUT_FOLDER\*.cod
Airtel - Blackberry Customer Care: 7070
Vodafone - Blackberry Customer Care: 55666
Airtel APN Settings for Blackberry:
Access point name: airtelgprs.com
Username: guest
Password: guest
DNS: 202.56.240.5/202.56.230.5
Proxy Address:
Proxy port:
http://www.blackberryfaq.com/index.php/Carrier_specific_APN/TCP_settings.
AIRTEL Email-Accounts:
1.
For 8110 Pearl:
Username: nstl_8110
Password: nstl_8110
Email: nstl_8110@airtel.blackberry.com
2.
For 9000 Bold: RIMTEST13
Username: nstlairtel13
Password: testing
Email: nstlairtel04@airtel.blackberry.com
3.
For 9500 Storm: RIMTEST12
Password: testing
4.
For 8100 Pearl: RIMTEST19
Password: testing
5.
Password: testing
6.
Password: testing
7.
For 8320 Curve: RIMTEST06
Password: testing
8.
For 9000 Bold: RIMTEST14
Password: testing
10
For 8900: Rim test 25
Password: testing
11. BB 9550 STORM (RIMTEST 30)
PIN: 30B55DE2
IMEI: 004401.13.481539.4
Password: testing
12. BB 9520 STORM (RIMTEST 31)
PIN: 30B2DEAA
IMEI: 004401.13.481344.9
Password: testing
13. BB 9700 BOLD (RIMTEST 29)

PIN: 211908F9
IMEI: 004401.13.493744.6
Password: testing
VODAFONE Email-Accounts:
1.
Username: nstlvodafone01
Password: testing
Email: nstlvodafone01@mobileemail.vodafone.in
2.
For 9500 Storm: RIMTEST11
Password: testing
3.
For 9000/ BOLD: RIMTEST01
Password: testing
4. BB 9700 BOLD (RIMTEST 28)
PIN: 21190814
IMEI: 004401.13.493727.1
Password: testing
COMMENTS:
PWN
The user is unable to delete the application from the device as the application
is not listed under the Applications menu.
NOTE: Could not uninstall due to issue with Javaloader utility.
Steps to Reproduce:
1. Highlight the application.
2. Select the Menu key.
3. Notice Delete is not available.
4. Select Options -> Advanced Options.
5. Select Applications.
6. Notice that the application under testing is not available for uninstallation.
INSTALL:
The application fails to install to the device as the application’s zip file
contains ‘.bar’ extension file instead of ‘.cod’ extension file.
Note: The application fails to install even if the user changes the file
extension from '.bar' to '.cod'
Steps to reproduce:
1. Download the application Zip file.
2. Extract the application Zip file.
3. Notice the application Zip file contains ‘.bar’ extension file instead of ‘.cod’
extension file.
The application fails to launch upon installation.
Steps to Reproduce:
1. Wipe the test device.
2. Install the application.
3. Launch the application.
4. Notice the application fails to launch.
1. (Issue)
The application icon "FollowUp" is not listed within the Applications menu.
However the user is able to find the "FollowUp" feature as an option when
ever there is a Missed call/E-mail notification. The application runs in the
background without user initiation.
Steps to Reproduce:
2. Install the application using Java loader.
3. Notice the application icon is not at the main menu
4. Press the SEND key to bring about the call log
5. Highlight any phone number and press the menu button
6. Notice the option "FollowUp!"
7. Also, "About FollowUP!" can be located at the "Options" menu.
2.
If the user installs the application to the device then the application icon fails
to appear in the applications menu.
Steps to reproduce:
1. Wipe the handset.
2. Device must be registered on the network.
3. Install the application using cable loading.
4. Application’s cod files installed successfully on the device.
5. Now, open the application in the application menu
6. Notice that the application icon is not listed.

3.
The application icon fails to appear in any folder or in the Options menu of
the device upon installation.
Steps to reproduce:
3. Application’s cod files install successfully on the device.
4. Notice that the application icon is not listed in any folder or in the Options
menu of the device.
RUN:
2.
The application does not allow the user to proceed to the Main menu from the
Welcome screen.
Steps to Reproduce:
4. Notice that welcome screen is displayed and the user cannot proceed to
the Main menu by selecting the "Next" option from the Menu key options.
3.
The application freezes if the user selects "Allow/Deny" option for the
application to access GPS.
Steps to reproduce:
2. Select "Start Tracking"
3. Select "Allow/Deny" when prompted whether the GPS can be accessed.
4. Notice that the application freezes.
4.
The application fails to Launch gives an error message "Error starting

FireEMSTools:Module ‘FireEMSTOOLS’ attempts to access a secure API”. With
“OK” option to dismiss the message.
Steps to Reproduce:
2. Install the application using Javaloader.
4. Notice the above mentioned message.
6.
Upon first time launch, after granting Trusted Application status to all
prompts, the following message is displayed: "Can't load current theme.
Reinstall your theme." followed by the application exiting.
NOTE: This occurred on the Pearl 8120, but does not occur on the Pearl
8110. Once application is re-launched, allow access and application will take
user to Welcome screen and can use the application.
Steps to reproduce:
1. Wipe the handset
2. Launch the application
3. Select Yes" to grant Trusted Application status to all requests
4. Notice error message
5. Notice the application exiting momentarily
7.
The application fails to launch and displays the following error messages
when user clicks on the application icons “Word To Go”, “Slideshow To Go”
and “Sheet To Go” on the Application menu to launch the application:
-"Error starting WordToGo:

Class‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”
-"Error starting SlideshowToGo: Class

‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”
-"Error starting SheetToGo: Class

‘net.rim.blackberry.api.mail.FileSupportedAttachment Part’ not found”
NOTE: On the pearl 8120, the "DocumentsToGo" icon is displayed followed

by "Up" folder and WordToGo, SlideshowToGo, and SheetToGo. The user is
also able to launch all three applications and can execute "open a file..."
without any issue.
Steps to Reproduce:
1. Wipe the device.
3. Click on the “Word To Go”, “Slideshow To Go” and “Sheet To Go” icons on
the Applications menu.
4. Notice that the above said error message appears and the application fails
to launch.
11.
The user is unable to navigate to the main menu of the application as the
following network error is displayed “error de conexion. porfavor intentalo de
Nuevo”
Steps to reproduce:
4. Notice the above mentioned network error.
following mesage is displayed “GPS is not supported on this platform,
exiting”. With ok option to dismiss the message.
Steps to reproduce:

13.
After the user creates an account, the following message appears: “Cellfire
needs to connect to the network to work properly. Please quit and restart
Cellfire. After restart, please permit Cellfire to connect to the internet." After
relaunch, the user is required to refill the information page and the same
message continues to appear.
NOTE: The same message appears even if the user selected the "Already
Registered? Log in" option.
Steps to Reproduce:
1. Wipe the handheld.
4. Fill the necessary details to create an account in login screen.
5. Select Next in the login screen and notice the message.
6. Quit and relaunch the application
7. Fill out the necessary information and proceed
8. Notice the same message appears.
15.
The user is not able to proceed past the “? Select Email account” screen
since there is no interactive option and the user cannot exit.
Steps to reproduce:
4. Select “Try AlertMatrix” on the screen “Thank you for installing Alert
Matrix”.
5. Select OK on the screen “You now need to select the Email address to use
for your REX wireless account”
6. Notice the screen Select Email account keeps on showing and the user
cannot exit
17.
If the user selects any of the options like Login, Register or About from the
login screen after launching the application then the following error message
appears with an OK option to dismiss it: “Uncaught exception:
java.lang.NullPoniterException”.
Steps to Reproduce:
4. Notice the Login screen with the options Login, Register and About after
the splash screen.
5. Select any of the options.
6. Notice the above mentioned error message.
21.
The user is unable to save the email as a note upon selecting the command
“Save to MemoPad” from the options of any received email from the email
folder in the device.
But the online review says that “The application is a program which allows
the user to save any email on device as a ‘Note’ using “Save to MemoPad”
command from the options of any received email”.
Link: http://handheld.softpedia.com/get/Internet-Utilities/Email/Atomichelix-
Notify-BlackBerry-66006.shtml.
For screenshots:
http://handheld.softpedia.com/progScreenshots/Atomichelix-Notify-
BlackBerry-Screenshot-66006.html.
Steps to Reproduce:
3. Receive an email to the test device.
4. Select the email from the email folder.
5. Press Menu key to get the options.
6. Select the command “Save to MemoPad” from the options.
7. Notice the email will not be saved as a note.
23.
If the user installs the application and set the permission of the device and
save them, then the user is notified with a message “Uncaught exception: no
application instance” with “Ok” option to dismiss the message.
Note: However user is able to run the application from the “downloads”
folder.
Steps to Reproduce:

3. Notice the message “Quickpull is requesting changes to its application
controls permissions.”
4. Save the permissions.
5. Notice the above mentioned error.
24.
If the user enters the Zip code and selects ‘Save’ in ‘Set your home location’
screen after launching the application, then the following error message is
displayed with an OK option to dismiss it: “we were unable to connect to our
servers. Please check if your Radio is off / weak”.
Steps to Reproduce:
4. Notice the screen ‘Set your home location’ to enter City, State or Zip with
the option Save.
5. Enter City, State or Zip and select Save.
6. Notice the above said error message.
29.
The user is unable to sign up for the “YouMail” account as the option “SignUp
for a YouMail account here” does not have any functionality upon selecting.
Steps to reproduce:
3. Select “Allow” in the pop up message “The application you mail is

attempting to access phone information”.
4. Notice the application launches automatically.

5. Highlight the option “here” in the message “SignUp for a YouMail account
here” and press track ball to select.
6. Notice that there is no functionality for the selection.
39
Upon the first launch after first time installation, the user is unable to proceed
past the “End User License Agreement” since scroll seems disabled. Pressing
the menu key does nothing and pressing the Escape key will bring up the
Quit option. However, after upon second attempt, the application starts with
the keyboard display and the user is able to scroll down and proceed to the
next screen.
Steps to Reproduce:
1. MUST wipe the test device first
3. Select the application from the Downloads menu.
5. Notice the “End User License Agreement” screen.
6. Observe that the user unable to scroll down to “Accept” the Agreement.
The user is unable navigate further as the application keeps on showing

loading screen after selecting “Login” option.
Steps to Reproduce:
1. Wipe the Handheld.
4. Fill the login credentials and select “Login”.

5. Notice that the loading screen appears and the user is unable to navigate
further.
When the application is launched for the second time, notice that the handset
freezes and the application fails to launch.
Note: Same behavior is occurring on 3rd, 4th….Nth time of launching.
Steps to Reproduce:
1. Wipe the device.
4. Notice the Validation screen to enter Key with the options: OK, Renew and
Cancel.
5. Select Cancel to exit the application.
6. Again launch the application from the Downloads folder.
7. Notice that the above mentioned behavior and the application fail to
launch.
If the user provides valid credentials for registration and clicks "Save" button,
then the user notices a message "java.lang.ClassCastException" with "OK"
option to dismiss the message and hence the user is unable to login to the
application.
Steps to Reproduce:

4. Notice the login screen.
5. Click "New user" option and fill all the credentials.
6. Click "Save" and notice the above mentioned message.
CALL:
If the user tries to resume the application after ending a voice call then the
application exits to the device’s menu.
Steps to Reproduce:
4. Make a voice call to the test device.
5. Answer and end the voice call.
6. Notice the application exits.
2.
The application is not suspending when the user receives an incoming voice
call. However the user can talk in the phone without any voice interruption.
Steps to Reproduce:

5. Receive the voice call.
6. Notice the application is still running without suspending.
When the application is suspended with an incoming voice call, then the
application sounds are audible along with the device ringer.
Note: However the user can talk in the phone without any voice interruption.
Steps to reproduce:
4. Enable the Sound in Enable sound screen.
5. Place an incoming call to the test device while on the application main
menu.
6. Notice the application sounds are audible along with the test device ringer.
The user is unable to hear the sounds from the test device when the call is in
progress.
Steps to Reproduce:

5. Answer the voice call.
6. Notice that the sounds are not audible from the test device.
ISSUE:
Note: However the user can talk in the phone without any voice interruption.
Steps to reproduce:
menu.
SMS:
1.
When the user switches to the SMS/Email inbox to read the message, notices
that the application exits.
Steps to reproduce:
4. Receive an SMS/Email.
5. Switch to the SMS/Email inbox to read the message
6. Notice that the application exits once the user switches over to the
SMS/Email inbox.
2.
The user is unable to reply back to the received SMS/Email as the application
would return back to the same screen under test upon selecting Messages
from the task list.
NOTE: The selected application (Messages) is active in the background in the

task list when the user selects Alt-Esc (back) for the second time on the
application screen.
Steps To Reproduce:
4. Send an SMS message to the test device.
5. Press Alt-Esc on the application screen to reply back to the received SMS
message.
6. Notice the above mentioned behavior.

3.
from the task list.
Steps To Reproduce:
4. Send an SMS message to the test device.
5. Press Alt-Esc on the application screen to reply back to the received SMS
message.
If the user receives an SMS, then the user unable to reply back to that SMS
message as the application under testing runs in the foreground.
Note: Upon selecting the SMS message from the task list, the user can see
that the SMS messages screen is active behind the application under testing
screen.
Steps To Reproduce:
4. Notice the application prompt.

5. Send an SMS message to test device.
6. Press Alt-Esc on the application prompt screen to reply back to the

received SMS message.
7. Notice that selecting the SMS message icon from the task takes the user to
the SMS inbox.
EMAIL:
When the user switches to the SMS/Email inbox to read the message, notices
that the application exits.
Steps to reproduce:
4. Notice the application Welcome screen showing a message “Verifying

secure network connection”.
5. Receive an SMS/Email.
6. Switch to the SMS/Email inbox to read the message
7. Notice that the application exits once the user switches over to the
SMS/Email inbox.
2.
If the user receives an Email, then the user unable to reply back to that Email
message as the application under testing runs in the foreground.
Note: Upon selecting the Email message from the task list, the user can see
that the email messages screen is active behind the application under testing
screen.
Steps To Reproduce:
4. Notice the application prompt.
5. Send an Email message to test device.
6. Press Alt-Esc on the application prompt screen to reply back to the

received Email message.
7. Notice that selecting the Email message icon from the task takes the user
to the Email inbox.
3.
from the task list.
NOTE: The selected application (Messages) is active in the background in the

task list when the user selects Alt-Esc (back) for the second time on the
application screen.
Steps To Reproduce:
4. Send an Email to the test device.
5. Press Alt-Esc on the application screen to reply back to the received Email
message.
4.
from the task list.
Steps To Reproduce:
4. Send an Email to the test device.
5. Press Alt-Esc on the application screen to reply back to the received Email
message.

PAUSE/RESUME:
1.
The application icon is not listed within the task list, hence the user is unable
to switch to another application using alt-esc and return to the application
under test.
Steps to Reproduce:
4. Notice that the application icon is not listed within the Application menu.
5. Now open the task list using the alt-esc buttons, notice that the application
is not listed.
6. Hence was unable to switch to another application and return to the

application under test using alt-esc buttons.
2.
The user is unable to resume back to the application under test since the
application icon is not available within the task list once switched to another
application. The application appears to have exit.
Steps to Reproduce:

4. While in the application, switch to another application using Alt-Esc (Back).
5. Notice the application is not listed within the task list after resuming back
from another application.
3. Live screen
The user is not able to switch to another application using alt-esc. The
application would return back to the same screen under test.
NOTE: Upon selecting the Internet Browser from the task list, the user can
see that the selected application's name at the top left corner of the screen
which indicate is it active behind the application under testing's screen.
Steps to Reproduce:
3. Now open the task list using the alt-esc buttons.
4. Select any other application from task menu.
4.
If the user selects the Alt-Esc with in the application to switch to another
application, then the user notices that the task list blinks real fast and is not
properly displayed, thereby making it extremely difficult for the user to see
what to select.
Note: However user is able view the task list clearly when selecting the Alt-
Esc from another application to return back to the application under test.
Steps to Reproduce:
4. While the application is running press Alt-Esc to switch to the other

application.
5.
application, then the user notices that border of the task list blinks
repeatedly. However user is able view the task list items clearly.
Note: The same behavior is observed when the user receives an incoming
voice call (Incoming popup blinks).
Steps to Reproduce:

application.
6.
When the user switches to another application by pressing alt-esc, then the
user notices that the application sounds are still audible.
Steps to reproduce:
4. Notice the sounds are audible in the application.
5. Switch to another application by pressing alt-esc.
6. Notice the sounds are still audible.
7.
The user is unable to switch to another application using alt-esc. The

NOTE: The selected application is active in the background in the task list
when the user selects Alt-Esc (back) for the second time on the application
screen.
Steps to Reproduce:
4. Switch to another application from the task list using Alt-Esc (back).
5. Notice the application would return back to the same screen under test.
6. Select Alt-Esc (back) again on the application screen.

7. Notice the selected application shown in the background of task list.
8.
The user is unable to switch to another application using alt-esc. The

Steps to Reproduce:
4. Switch to another application from the task list using Alt-Esc (back).
5. Notice the application would return back to the same screen under test.
EXIT:
1.
The user cannot "Exit" the application by selecting "Exit" from the Menu key
options as the option appears grayed out. Also, the return key does not allow
the user to exit.
NOTE: Pressing the END key merely take the user to the Downloads but the
application hasn't exited. This is confirmed by pressing the Menu key on the
device and selecting "Switch Application".
Steps to Reproduce:
3. Notice that the welcome screen appears.
4. Press the Menu key and select "Exit" from options.
5. Notice that the option appears grayed out and the application does not
exit.
2.
The user cannot “Exit” the application as the user is not provides with any
“Exit” option with in the application.
Note: Even if the user tries to “Exits” the application by using “Back” key,
then the user unable to exit the application.
Steps to Reproduce:
4. Press the Menu key notice that there is no “Exit” option.
3.
The user cannot ‘Exit’ the application by selecting ‘Close’ from the menu key
options.
Note: Pressing the ‘Back’ key merely takes the user to the Browser page but
the application hasn't exited. This is confirmed by pressing the Menu key on
the device and notices that the application icon is still visible in the task list.
Steps to Reproduce:
4. Press the Menu key and select "Close" from options.
4.
The application icon is still visible in the task list even after exiting the
application.
Steps to reproduce:
4. Press the Menu key and select "Exit" from options to exit the application.
5. Notice the application exits to the device’s menu.
6. Select Alt-Esc from the device’s menu and notice the application icon is
visible in the task list.
5. The user is not able to proceed past the “? Select Email account” screen
since there is no interactive option and the user cannot exit.
Steps to reproduce:

4. Select “Try AlertMatrix” on the screen “Thank you for installing Alert
Matrix”.
5. Select OK on the screen “You now need to select the Email address to use
for your REX wireless account”
6. Notice the screen Select Email account keeps on showing and the user
cannot exit
6.
The application does not have an "Exit" option or any means to close.
Steps to Reproduce:
4. Select menu key and notice no exit option to exit the application.
The application icon is still visible and selectable in the task list even after
exiting the application.
Note: The user can ‘Exit’ the application by selecting ‘Close’ from the menu
key options.
Steps to reproduce:

4. Select the menu key on the main menu of the application.
5. Select Close from the menu key options to exit the application.
visible and selectable from the task list.
The application icon is still visible and selectable in the task list even after
exiting the application.
Note: The user can ‘Exit’ the application by selecting “Back Key”.
Steps to Reproduce:
4. Select the menu key on the main menu of the application.
5. Select “Back Key” to exit the application.
visible and selectable from the task list.
The user cannot “Exit” the application as the user is not provides with any
“Exit” option within the application.
then the user is unable to exit the application.
Steps to Reproduce:
4. Notice that user is unable to exit the application.
After launching the application, the user notices two application icons which
are selectable in the task list but only one of the icons can be closed, the
other application icon remains in the task list.
Steps to Reproduce:
3. Select Alt-Esc.
4. Notice the application icon in the task list.
5. Notice that the icon is selectable.
6. Launch the application from Downloads folder.
7. Select Alt-Esc.
8. Notice two application icons in the task list.
9. Select an icon from the task list.
10. Select “Close” from the main menu to exit the application.
11. Notice that only one icon exits from the task list.
UNINSTALL THE
APPLICATION:
1.
icon is not listed under the Applications menu.
Steps to Reproduce:
4. Notice Delete option is not available.
7. Notice that the application under testing is not listed for uninstallation.
Note: In the application name it is mentioned as “trail” but nowhere in the

application there is a feature like Try & Buy.
2.
icon is not listed under the Downloads folder nor is it listed under “Options ->
Advanced Options-> Applications”.
Steps to Reproduce:
3. Notice that the application icon is not listed within the Downloads folder.
6. Notice that the application under testing is not listed for uninstallation
7. Hence the user cannot uninstall the application.
icon is not listed under the Downloads folder.
Steps to Reproduce:
3. Notice that the application icon is not listed under the Downloads folder.
4. Select Options -> Advanced Options-> Applications.

7. Notice Delete option is not available to uninstall the application.
4.
icon is not listed under the Applications menu.
Steps to Reproduce:
3. Notice that the application icon is not listed within the application's menu.
5.
Application icon is still visible in the task list even after deleting the
application from the Downloads folder.
Steps to Reproduce:
3. Notice that the application icon is listed in the Downloads folder.
4. Highlight the application icon.

6. Select Delete from the options.
7. Notice the application icon is not visible in the Downloads folder after
deletion.
8. Long press menu key to view the task list.
9. Notice the application icon is still present in the task list.
EXPLORATORY:
Fail:
If the user selects any of the option except About and Exit with in the
application main menu, then the user notices that the application freezes.
Steps to Reproduce:
4. Notice the main menu.
5. In the main menu try to select any option except Exit and about.
6. Notice that the application freezes on entering that selected option screen.
Fail:
In the main menu of the application, the soft key labels i(P) and X (Q) are not
properly assigned.
Steps to reproduce:
4. Notice the soft key labels I (P) and X (Q) at the bottom of the ‘Main Menu’
screen.
5. Press ‘P’ key and notice the application gives the ‘Exit confirmation’ screen
instead of providing the user with ‘Instructions’ screen.
6. Press ‘Q’ key and notice the user is provided with ‘Instructions’ screen
instead of giving the ‘Exit Confirmation’ screen.
The name of the application is listed as “HADOWWALKE” instead of

“SHADOWWALKER” in the application’s main menu since the application is
showing the full screen.
Steps to Reproduce:
4. Notice the name of the application is listed as “HADOWWALKE” instead of

SHADOWWALKER in the application’s main menu.
ISSUE:
If the user launches the application then there is a black screen blinking
randomly on the application’s main menu.
Steps to Reproduce:
4. Select the sound option.
5. Allow to load the application’s main menu.
Issue:
The application sounds are not audible upon resuming to the application after
receiving an incoming voice call.
Steps to Reproduce:

4. Select the sound option to YES.
5. Notice the music is audible in the application’s main menu.
6. Place an incoming call to the test device while on the application.
7. Receive and end the call.
8. Notice that application sounds are not audible upon resuming to the
application.
If the user switches to any another application after finishing an incoming

voice call while the application sounds are audible then the user is unable to
resume back to the application under test.
Note: However the application works fine, if the user finishes an incoming
voice call when the application sounds set to OFF.
menu.
application.
8. Switch to another application (browser) using alt-esc (back).
9. Select the application under test from the task list using alt-esc (back) to
resume.
10. Notice the user is unable to resume back to the application under test.
When the application is suspended with an incoming voice call, the
application's sound does not resume when the user return back to the
application.
Steps to reproduce:
5. Press any country to enter the main menu.
menu.
8. Notice that the music will not resume after resumption from an
interruption.
When the user resumes back to the application from the task list or after
ending any incoming interruption, notice that there is graphical glitch is
observed for few seconds.
Steps to Reproduce:
4. While in the main menu of the application, switch to task list or place any
incoming interruption.
5. Notice that on resumption to the application above mentioned issue is

observed.
The user is prompted with “The application must be restarted to complete
registration” message upon launching the application for the first time
entering email ID.
Note: However the application works fine after restart.
Steps to Reproduce:
4. Notice the Email entering screen.
5. Enter Email id and select “Register”.
6. Notice the message “The application must be restarted to complete

registration”.
7. Select “OK” on the message.
8. Notice the application exit.
Steps to reproduce:
menu.
The user is unable to switch back to the application after receiving a voice
call.
Steps to reproduce:
3. Give a missed call to the test device.
4. Notice the missed call pop up enable.
5. Make a voice call to the test device on the pop up.
7. Notice the pop up is not visible.
The user is unable to switch back to the application after answering the sms.
Steps to reproduce:
3. Give a missed call to the test device.
4. Notice the missed call pop up enable.
5. Send a message to the test device on the pop up.
6. Answer and reply to the sms.
7. Notice the pop up is not visible.
The application icon "Forward with Edit" is not listed within the Device’s
menu. However the user is able to find the “Forward with Edit “feature as an
option within the E-mail/Messages folder. The application runs in the
background without user initiation.
Steps to Reproduce:
3. Notice the application icon is not listed in the Device’s menu.
4. Send an email to the test device.
5. Now, open an email in E-mail account within the test device.
6. Click on the Menu button of the device.
7. Notice that the "Forward with Edit" is listed as one of the option.
Note:
The user notices two application icons in the task list when the user selects
Alt-Esc (back). However the second icon is not working as the exact
application and it shows a screen “Sales Now-Background Processor” upon
selecting the icon from the task list and displaying the following message
“Launch SalesNow from the main screen.”
Steps to Reproduce:
4. SignUp for the application and get Email and Password.
5. Log In into the application using Email and Password.
6. Notice the application main screen displays after loading completes.
7. Select Alt-Esc (back) while in the application.

8. Notice two application icons will be displayed in the task list.
9. Select second application icon from the task list.
10.Notice the above said behavior.
When the user resumes to the application under test then the user notices
an application screen “Error: Another connection still open”.
Steps to reproduce:
4. Switch to another application while in the application.
5. Resume the application.
6. Notice the above said behavior.
The user is unable to see the selectable download parts of the audio books in
the download screen even though they are selected.
Steps to reproduce:
4. Notice the download screen.
5. Scroll the Track ball and notice the audio book parts are selected in the
blue color.
No Audio is playing in the application, when the user selects play of any
conversation.
Steps to reproduce:
4. Highlight any conversation.
5. Select Play from the menu key options.
6. Notice no audio is playing.
User cannot uninstall the application. User can access the application from
Options ->BuzzMe screen even if the user deletes the application icon from
downloads menu.
Steps to Reproduce:
3. Select Downloads menu and highlight the applications icon.
4. Select ‘Delete’ from menu options.
5. Select ‘Delete’ on confirmation message screen.
6. Select ‘Yes’ to restart the handset.
7. Upon restart select Options and notice the application.

icon is not listed under the Downloads folder.
Steps to Reproduce:
2. Notice that the application icon is not listed within the Downloads folder.
The user is unable to navigate to the Application from the “Enter Your
Location” screen as the following network error is displayed “The application
is unable to connect to the internet. Please check your connection and
restart the application. If problem persist, view the FAQ online or email
bugs@ondeego.com for support”, with Ok button to dismiss the message.
Steps to reproduce:
4. Enter the valid information in the application.

FAIL:
If the user starts the application and selects “Install Tones” from the
application screen then the user notices the following error “There was an
error while installing ringtones. Please try again”.
Note: If the user selects back soft key from the error screen then the user
notices message “Installing” on application screen and fails to install.
Steps to Reproduce:
4. Select Install Tones
If the user starts the application and selects “New” or “About” options from
menu then the user notices that the application Text is overlapping.
Steps to reproduce:
4. Select New or About from menu options.
5. Return to main menu

RESUME AND
PAUSE
If the user selects Alt-Esc with in the application to switch to another
application, and resumes back to the application under testing, then the user
notices that the application is actively running in the background.
Note: However user is able view the task list clearly when selecting the Alt-
Esc from another application to return back to the application under test.
Steps to Reproduce:

application.
5. Resume back to the application under testing.
The user is not able to switch to another application using alt-esc. The
Steps to Reproduce:
3. Now open the task list using the alt-esc buttons.
4. Select any other application from task menu.
Fail:
If the user switches to another application and resumes back to the

application using Alt-Esc, then the user notices that the application sounds
are not audible.
Steps to Reproduce:

application.
5. Return back to the application by selecting Alt-Esc
6. Notice that the application sounds are not audible.
Fail:
The application sounds are not audible upon resuming to the application after
Steps to Reproduce:
5. Notice the music is audible in the application’s main menu.
application.
HOME SCREEN
ERROR
If the user starts the application, then the application fails to launch and
notifies with an error message with an "OK" option to exit: “Error starting
TubexxxmxDataxxx1xxx4xxx0xxx678xxxBlackBerry9500:
Class‘net.rim.blackberry.api.homescreen.HomeScreen’ not found”.
Steps to Reproduce:
notifies with an error message with an "OK" option to dismiss the message:
“Uncaught exception:
net.rim.device.api.system.ConntrolledAccessException.”
Steps to Reproduce:
4. Notice the error message as “Uncaught

exception:net.rim.device.api.system.ConntrolledAccessException.”
JAVA NULLPOINT
If the user starts the application, then the user notices an error message
“Uncaught exception: Java.lang.NullpointerException”. With “OK” option to
dismiss the message.
Steps to Reproduce:
notifies with an error message: “Connection is not possible due to insufficient
network coverage. Data used: 0kb. (Additional streaming charges may
apply.)”.
Note: Notice that the error message disappears immediately after displaying
the error.
Steps to Reproduce:
4. Notice an error message: “Connection is not possible due to insufficient

network coverage. Data used: 0kb. (Additional streaming charges may
apply.)”.
following network error is displayed: “java.lang.NullPointerException”, after
user selecting “Submit” option from the Log On screen.
Steps to Reproduce:
4. Select “Submit” option.
5. Notice the above mentioned network error.
TRUNCATED
Fail:
The application screens are truncated in the Landscape mode. However the
application looks fine in the Portrait mode.
Steps to reproduce:
3. Launch the application in Landscape mode.
4. Notice the application screens are truncated.
Fail:
The application screens are truncated in the Portrait mode. However the
application looks fine in the Landscape mode.
Steps to reproduce:

3. Launch the application in Portrait mode.
4. Notice the application screens are truncated.
Fail:
If the user launches the application, then the user notices that the application
occupies only ½ of the device screen.
Steps to Reproduce:
4. Notice that the application occupies only 1/2 of the device screen.
Fail:
screen is truncated in both Landscape mode and portrait mode.
Steps to Reproduce:
4. Notice that the application screen is truncated in both Landscape mode

and portrait mode.
Fail:
If the user launches the application and selects “About” from the application,
then the user notices that the text in “About” screen is truncated.
Steps to Reproduce:
4. Select about option
5. Notice that the text in “About” screen is truncated.
Fail:
If the user launches the application then the user notices that the device full
screen is not utilized by the application.
Steps to Reproduce:
4. Notice that the application does not utilize the full screen of the device.
Fail:
screen is truncated.
Steps to Reproduce:
4. Notice that the application screen is truncated.
Fail:
If the user launches the application in Landscape mode, then the user notices
that the application launches in portrait mode and the application screen is
truncated.
Steps to Reproduce:
4. Notice that the application launches in portrait mode and the application
Fail:
If the user launches the application in Landscape mode, then the user notices
that the application launches in portrait mode and the application splash
Steps to Reproduce:
4. Notice that the application launches in portrait mode and the application
splash screen is truncated.
REGISTRATION
DETAILS
/ACTIVATION
CODE/LOGIN
DETAILS/LICENS
E KEYS
“Activation key” details are not provided to the user.
Steps to Reproduce:
4. Notice the Activation key details are not provided to the user.
“Registration key” details are not provided to the user.
Steps to Reproduce:
4. Notice the Registration key details are not provided to the user.
If the user enters valid user name and password within the Activation screen
and selects invia (invite), then the user is notified with a network error
message “si e verificato un errore nel corso della connesione (open tunnel
failure). Si prega diriprovare. ”.
Steps to Reproduce:
4. Notice the Activation screen, enter valid user name and password
5. Select “invia” (invite)
“Login” details are not provided to the user.
Steps to Reproduce:
4. Notice the Login details are not provided to the user.
“License Key” details are not provided to the user.
Steps to Reproduce:
4. Notice the License Key details are not provided to the user.
Application supports “License Fees” purchasing type.

user is not provided with the Serial number.
Steps to Reproduce:
2. Install the application using Java loader
4. Notice the Serial number.
user is not provided with the "License key".
Steps to Reproduce:
2. Install the application using Java loader
4. Notice the Skyscape account information screen.
5. Select Continue.
POWER CYCLES
If the user launches the application, then the user notices that the handset
power cycles after launch.
Steps to reproduce:
4. Notice the handset power cycles after launching the application.
If the user installs the application into the handset then the user notices that
the handset power cycles after installation.
Note: However the application installs to the device and starts successfully.
Steps to reproduce:
3. Notice the handset power cycles after completion of installation.
The user can resume back to the application by selecting the application icon
from the task list after ending an incoming voice call.
Steps to Reproduce:
6. Notice the application goes to background.
7. Select the application icon from the task list to resume back.
Note:
The user notices two application icons in the task list when the user selects
Alt-Esc (back). However the second icon is not working as the exact
application and it shows a screen “Sales Now-Background Processor” upon
selecting the icon from the task list and displaying the following message
“Launch SalesNow from the main screen.”
Note:
To signin to the application, user requires ING Bank Login Credentials.
Note:
To Login into the OCBC Banking account the user requires the login
credentials.
The user notices two application icons “BZV” and “BZV” upon installation in
downloads folder, While one icon works fine and another icon gives an error
message as “Error starting BZV_Blackberry_4_7_NL Class
‘net.rim.device.api.ui.Virtual keyboard’ not found.”
Note:
Upon installation user notices three application icons named “My911”,

“My911 SOS” and “My911IMPACT” in the Downloads folder.
Steps to reproduce:
3. Notice that there exist three application icons.
The user fails to get a “SMS” code after registration with in testing time
duration hence the user is unable to navigate to the main menu.
Steps to reproduce:
4. Select register.
5. Fill in the registration details.
6. Notice the message “Registratie succesvol. Uontvangt uw inlogcode zodra

ANP uw registratie heft verwerkt”
7. Fails to get SMS code.
Issue:
The User is unable to Scroll down the Application Screen to view the complete
information about the application.
Steps to Reproduce:
1) Wipe the Device.
2) Install the Application using java loader.
3) Launch the Application.
4) Notice that the User is unable to Scroll down the Application Screen.
INTERRUPTION
application exits to the device’s menu.
Steps to Reproduce:
6. Notice the application exits.

When the user switches to the SMS inbox to read the message, notices that
the application exits.
Steps to reproduce:
4. Receive an SMS.
5. Switch to the SMS inbox to read the message
6. Notice that the application exits once the user switches over to the SMS
inbox.
When the user switches to the Email inbox to read the message, notices that
the application exits.
Steps to reproduce:
4. Receive an Email.
5 Switch to the Email inbox to read the message
6. Notice that the application exits once the user switches over to the Email
inbox.
The user is unable to resume back to the application under test since the
application icon is not available within the task list once switched to another
application. The application appears to have exit.
Steps to Reproduce:
from another application.
If the user launches the application then the user notices that the application
freezes and displays white blank screen after selecting the language from the
language options screen.
Steps to Reproduce:
1. Wipe the device.
4. Notice the application freezes.
Note:
If the user launches the application, then the user notices “Turn the device”
but for 8120 handset does not support landscape mode. However application
works fine after selecting menu options.
TWO
APPLICATION
ICONS IN THE
TASK
Issue:
User notices two application icons in the task list upon launching and one of
the icons is not selectable.
Steps to reproduce:
3. Open the task list and observe an application icon which is not selectable.
4. Launch the application and observe second application icon in the task list
using Alt-Esc which is selectable.
INTERRUPTION WITH JAVA NULL

POINT ERROR
user notices an error message with ok option to dismiss the message.
“Uncaught exception: java.lang.NullPointerException”
Steps to Reproduce:
6. Notice the above said error message is displayed.
If the user tries to resume back to the application after replying to an SMS,
then the user notices an error message with ok option to dismiss the
message. “Uncaught exception: java.lang.NullPointerException”
Steps to reproduce:
4. Receive an SMS.
6. Resume back to the application.
If the user tries to resume back to the application after replying to an Email,
then the user notices an error message with ok option to dismiss the
message. “Uncaught exception: java.lang.NullPointerException”
Steps to reproduce:
5. Switch to the Email inbox to read the message
When the user switches to another application by pressing alt-esc and tries to
resume back to the application under test, then the user notices an error
message with ok option to dismiss the message. “Uncaught exception:
java.lang.NullPointerException”
Steps to reproduce:

Issue:
User notices three application icons after installation in the downloads folder
“video Flashlight”, “Firefighter’s Calculator with lights” and “Emergency
Lights”.
Steps to reproduce:
3. Open the downloads folder.
4. Notice three application icons.
Issue:
The user notices two icons named “Journals” and “Accounts” along with the
application icon “Additional Info” in the device’s menu upon installation.
Steps to Reproduce:
NOTE:
If the user exits the application, then the user notices that the application
sounds are still audible for approximately 20 seconds.
Steps to Reproduce:
5. Exit the application by selecting close from menu.
The application does not allow the user to proceed to the Main menu from the
Splash Screen after launching.
Steps to Reproduce:
4. Notice that Splash Screen is displayed and the user cannot proceed to the
Main menu.
application displays the following error message with an OK option to dismiss
it “Uncaught exception:java.lang.NullPointer Exception” and the application
exits to the device menu.
Note: Testing was done on “Welcome” screen.

Steps to Reproduce:
When the user switches to the SMS inbox to read the message, then the user
notices the error message with an OK option to dismiss it “Uncaught
exception:java.lang.NullPointerException” and the application exits to the
device menu.
Note: Testing was done on “Welcome” screen
Steps to reproduce:
4. Receive an SMS.
When the user switches to the Email inbox to read the message, then the
user notices the error message with an OK option to dismiss it “Uncaught
device menu.
Steps to reproduce:
5 Switch to the Email inbox to read the message
The user is unable to resume back to the application under test as the user
notices the the error message with an OK option to dismiss it “Uncaught
device menu when the application is once switched to another application.
Steps to Reproduce:
from another application because of the above mentioned behavior.
The user notices two application icons which are selectable in the task list but
only one of the icons can be closed, the other application icon remains in the
task list.
Steps to Reproduce:
4. Select Alt-Esc (back) from the application.
5. Notice two application icons displayed in the task list.
6. Notice both icons are selectable.
7. Notice only one of the icons can be exited.
User is unable to navigate to the main menu of the application as the user is
unable to enter the text in the registration form.
Steps to Reproduce:
4. Notice the registration screen and observe that the user is unable to enter
the text in the registration form.
The user is unable to navigate to the main menu of the application, as the
user is unable to register into the application in applications testing time.
Note: Notice the message: “The registration process may take longer than
24hrs to complete” in “New User Home” Screen.
Steps to Reproduce:
4. Select “Register” from the Login screen.
cod files are not installed
If user tries to install the application then user notices that application cod
files are not installed properly on to the device.
Note: While installing cod files user notices the error message as “Error: file
is not a valid Java cod file.”
Steps to Reproduce:
Note:
The User notices the application icon in the task list upon installation.
Issue:
The application icon is visible and selectable in the task list upon installation.
Steps to Reproduce:
3. Open the task list and observe the application icon.
4. Notice that the icon is selectable from the task list.
Issue:
User notices the application icon “CASgW”in the task list upon installation of
the application. However the icon is not selectable from the task list.
Steps to Reproduce:
3. Open the task list and observe the application icon “CASgW”.
4. Notice that the icon is not selectable.
The user is unable to register into the application as the user is notified with
following error message when registering to application: “Sorry, registration
with the server failed (Invalid activation code). Please check your phone
number ‘919618222026’. Activation code, network connection and try again”.
Steps to reproduce:
4. Enter the information in the settings screen.
5. Select “Menu” and select “Save”.
6. Notice the PIN verification screen.
6. Notice the activation message received to the device.
7. Enter the received PIN in the “PIN verification screen”.
8. Select “Save” option.
FAIL:
If the user selects the first application icon, then the application fails to
launch and displays the following error message with an “OK” option to
dismiss the message: "Error starting gypsii_bb04: Class
‘net.rim.device.api.ui.TouchEvent’ not found."
If the user selects the third application icon, then the application fails to
launch and displays the following error message with an "OK" option to
dismiss the message: “Error starting gypsii_bb02: Module ‘gypsii_bb02-8’ not
found."
Note: However the second icon works fine while the other two icons displays
the above mentioned error message upon launching the application.
Steps to Reproduce:

The user is unable to sign up for the “YouMail” account as the user is unable
to enter the phone number in Sign Up information screen.
Steps to reproduce:
3. Select “Allow” in the pop up message “The application you mail is

attempting to access phone information”.
4. Notice the application launches automatically.
5. Select "Sign up" option.
6. Notice “Enter Your Information screen” for Sign Up.
7. Fill all the necessary details in the Sign up screen.
Fail:
If the user switches to another application by pressing Alt-Esc, then the user
notices that the application sounds are still audible.
Steps to reproduce:

If the user installs the application, then the application displays the following
error message with an OK option to dismiss the message: “Uncaught
exception: Module with handle [6034] and index [0] has no application entry
point”.
Steps to Reproduce:
If the user launches the application, then the user notices that the device
loose its Network Service.
Steps to Reproduce:
4. Press Alt+Esc and select “Home Screen”.
5. Notice that the device looses its Network Service.

The user is unable to receive incoming voice calls as the device loose it’s
Network Service.
Steps to Reproduce:
4. While in the application make a voice call
5. Notice that the Network Service is lost and the user is unable to receive
any incoming voice calls.
The user is unable to receive any SMS messages as the device loose it’s
Network Service.
Steps to Reproduce:
4. While in the application, send a SMS message.
any SMS messages.
The user is unable to receive any Emails as the device loose it’s Network
Service.
Steps to Reproduce:
4. While in the application, send an Email.
any Emails.
8520 Error
If the user installs the application into the handset, then the user notices
error message “Uncaught exception: no application instance. With ok option
to dismiss the message.
Steps to reproduce:
3. Notice the error message “Uncaught exception: no application instance”.
Fail:
If the user launches the application and selects the Menu Key, then the user
is unable to view the “Back” option label name.
Steps to Reproduce:

4. Select Menu Key.
5. Select the first option in the menu key.
6. Notice that the application exits to main Menu.
7. Notice that “Back” option doesn’t have a label.
The user is unable to delete the application from the device menu as there is
no delete option.
Steps to Reproduce:
3. Highlight the application and select menu.
4. Notice no delete option to uninstall the application.
The user is unable to uninstall the application as there is no delete option for
the application in the Download folder.
Note: User notices that the application is not removed from the Download
folder even after wiping the handset
Steps to reproduce:
3. Notice that there is no option for uninstall the Application.

4. Wipe the Device.
5. Go to download folder.
6. Notice that the application is still visible in download folder.
COOK WITH CAMPBELLS

application doesn't proceed further from the Initial Screen.
Steps to Reproduce:
The user is unable to get back to the main menu from the about screen of the
application.
4. Select About from menu options.
5. Notice that the user is unable to get back to the main menu of the
application.
Issue:
If the user launches the application, the text in the application is displayed in
the form of boxes as the application is in Chinese language.
Steps to Reproduce:
ULTIMATE LOCK
The user is unable to reply back to the received SMS as the task list blinks
real fast and is not properly displayed, thereby making it extremely difficult
for the user to see what to select.
Steps to Reproduce:
4. Send an SMS to the test device while the application running.
5. While the application is running press Alt-Esc to reply back to the SMS.
The user is unable to reply back to the received EMAIL as the task list blinks
real fast and is not properly displayed, thereby making it extremely difficult
for the user to see what to select.
Steps to Reproduce:

4. Send an EMAIL to the test device while the application running.
5. While the application is running press Alt-Esc to reply back to the EMAIL.
application, then the user notices that the task list blinks real fast and is not
properly displayed, thereby making it extremely difficult for the user to see
what to select.
Steps to Reproduce:

application.
Note:
The user notices that the sounds are not audible within the application even
after selecting "Yes" in the sound selection screen.
Fail:
Application sounds are still audible even after exiting the application.
Steps to reproduce:
5. Now select "Exit" to exit from the application.
6. Notice that the sounds are still audible.
Fail:
When the user switches to another application by pressing alt-esc, then the
user notices that the application sounds are still audible.
Steps to reproduce:
ISSUE:
The application sounds are not audible upon resuming the application after
Steps to Reproduce:
application.
Fail:
If the user launches the application and select “Exit” from the main menu,
then the user notices that the “Exit” option does not have any functionality.
Steps to Reproduce:
4. Select “Exit” from the application main menu.
5. Notice that the “Exit” option does not have any functionality.
The application is exited from "Canada/USA/Favorite" screens using close from the menu
options.
Fail:
If the user launches the application and selects any of the icons from the
application menu, then the user notices that the listed icons do not have any
functionality.
Steps to Reproduce:
4. Select any of the icons from the application main menu.
5. Notice that the listed icons do not have any functionality.
The application fails to launch and displays the following error message with
an “OK” option to dismiss the message: " Error starting ParkMobile: Module
‘ParkMobile-2’ not found”.
Steps to Reproduce:
to launch.
user notices a message “Resuming connection please wait. Press EXIT to quit
the application” with exit option.
Note: However after waiting for some time then the user notices another
message “No connection currently available. Please try again later (3)” with
EXIT option to dismiss the message.
Steps to Reproduce:

following network error message is displayed “Couldn't figure out your GPS
position Try again (it may take a minute or two to lock on to your location) or
find somewhere with a better GPS signal (GPS works best outdoors)”.
Steps to reproduce:
4. Notice the above mentioned network error message.
The user cannot exit the application as the text in the application is in the
form of boxes.
then the user is unable to exit the application.
Steps to Reproduce:

4. Notice that the application text is in the form of boxes and unable to exit
the application.
Fail:
The user notices that the "Done" button in the main menu of the application
has no functionality hence user is unable to select "Sequence" or "Random"
mode to start the quiz.
Steps to reproduce:
4. Select the “Start Quiz” button
5. Check any mode "Sequence" or "Random" and select the “Done” button
6. Notice that the “Done” button has no functionality.
Fail:
The user notices that the "Favorites" and “Exit” button in the main menu of
the application has no functionality.
Steps to reproduce:
4. Select the star and back button to select the "Favorites" and “Exit” option
in the main menu.
If the user launches the application then the user notices that the application
freezes and unable to navigate further from the Initial screen.
Steps to Reproduce:
1. Wipe the device.
4. Select enter in the Initial screen.
5. Notice the above said behavior.
If the user installs the application, then the user notices an error message
“Uncaught exception: java.lang.IllegalArgumentException”. With “OK” option
Steps to Reproduce:
If the user launches the application, then the application fails to launch and
notifies with an error message with an "OK" option to dismiss the message:
“Uncaught exception: push Modal Screen called by a non-event thread.”
Steps to Reproduce:
The user is unable to get into the application as the application keeps on
displaying the following message: “Descargando datos”
Steps to Reproduce:
4. Notice that the user is unable to get into the application as the application
keeps on displaying the following message “Descargando datos”
Emp Code # I079
The application fails to Launch gives an error message "Error starting

VueZone: Class ‘net.rim.device.api.ui.decor. Background ‘not found. With
Steps to Reproduce:
1. Install the application using JavaLoader
to launch.
Issue:
No Audio is playing in the application, when the user selects the sound
enable option.
Steps to reproduce:
4. Notice the above behavior.
Issue:
After launching the application, the user notices two application icons which
are selectable in the task list.
Steps to Reproduce:
3. Select Alt-Esc.
4. Notice that above mentioned behavior.
user tries to sign up the application then the user notices the following
message:” Please enter a valid 10 digit US phone number".
Steps To Reproduce:

4. Give the valid 10 digits US phone number.
5. Click on "OK" button.
following network error message is displayed “Network error Unable to
access network”. With “OK” option to dismiss the message.
Steps to reproduce:
4. Notice the above mentioned network error message.
If the user creates a new account and selects “Agree” option, then the user
notices the message “Net.rim.device.internal.io.CriticallOException: Critical
tunnel failure” with “OK” option to dismiss it.
Steps to Reproduce:
4. Select “New Online Account”, give valid credentials and click "Next".
5. Select “Agree” option from the application screen.
6. Notice that the above said message is displayed.
freezes and unable to navigate to the main menu of the application.
Steps to Reproduce:
1. Wipe the device.
If the user launches the application then the user notices a message “Lo
sentimos, este servicio solamente esta disponible para usuarios moister...
(Sorry, this service only available to users movistar ...)” Is displayed with
“Volver (Return)” option.
Steps to reproduce:
4. Notice the above mentioned message appears and the user is unable to
navigate to the main menu of the application.
If the user launches the application then the user notices a message “There
was a problem installing the question pack. Do you have the MobileQs Trival
Game installed? Visit http://mobileqs.com/support.html for more information
Steps to Reproduce:
4. Notice the above message.

Fail:
If the user launches the application, then the user notices graphical glitches
on the application screen.
Steps to reproduce:
user notice Black blank screen doesn't proceed further from the Loading
Screen.
Steps to Reproduce:
The user is unable to get in to the application as application asking the

information about the server details like Host Name, Port, Server Name, User
Name, and Password.
Steps to Reproduce:
4. Notice the “Preferences” screen to enter the server details.
5. Notice that the application asking the above mentioned server
If the user launches the application then the user notices a message
“Controlled Access Exception. Please set all KeyBooster’s permission to
ALLOW in BB Home Screen>Options>Advance Options>Applications>Key
Boosters>Menu Key>Edit Permission”.
Not: However the application is not listed in the mentioned location.
Steps to reproduce:
If the user launches the application then the user notices a white blank
screen, and the application fails to launch.
Steps to Reproduce:
2. Install the application using javaloader.
4. Notice a white blank screen and application fails to launch.

Issue:
If the user launches the application then the user notices that the option
“Manage Scheduled Calls" in the application main menu is cutoff.
Steps to Reproduce:
4. Select "Manage Scheduled Calls" option.
5. Notice that the text is cutoff.
The application fails to Launch gives an error message "Error encountred

during XML parse: End tag does not match start tag ‘meta’”
Steps to Reproduce:
application doesn't proceed further from the “Processing” Screen.
Steps to Reproduce:

4. Give the valid credentials on the activation screen.
Fail:
If the user selects any of the options from the main menu of the application
then the user notices that options in the main menu does not have any
functionality.
Steps to Reproduce:
The user is unable to login into the application as the login details are not
provided to the user.
Note: If the user tries to create the account then the user notices a message
“Error creating account: Please try a different ID and Password”
Steps to Reproduce:

4. Notice the Setup screen.
5. Enter required information.
6. Press the ‘Create Account Now’ button.
Fail:
If the user launches the application, then the user notices that the “Connect”
option which is in application menu does not have functionality.
Steps to reproduce:
4. Select "Connect" option.
Fail:
If the user launches the application, then the user notices that the “About”
option in application menu is cut off.
Steps to Reproduce:

If the user launches the application and selects the option” am a new user”
from the application, then the user notices the following error message ‘HTTP
Error 404: Not Found’
Steps to reproduce:
4. Notice the initial splash screen and enter the device number.
5. Notice the login screen.
6. Select option “am a new user”
If the user launches the application, then the user notices an error message
‘An error occurred while processing your request.’
Steps to reproduce:
1. Wipe the device.
user is not able to enter any details in the email field.
Steps to reproduce:

4. Notice that user is unable to enter any details in the email field.
If the user launches the application, the user unable to navigate to the main
menu of the application as the application display a message “Logon to
license server was unsuccessful, Please try later”
Steps to Reproduce:
After launching the application and granting Trusted Application status and
permitting all permissions to all prompts, the following message is displayed
as "Uncaught exception: Phone number must contain all digits" with Ok
option to dismiss the message.
Steps to reproduce:
1. Wipe the handset
3. Select ‘Yes’ to grant Trusted Application status to all requests and allow all
permissions.
4. Notice the above said error message.

If the user launches the application for First time, then the user notices an
error message “Uncaught exception: java.lang.NullpointerException”. With
Note: However the application launches successfully for the second time.
Steps to Reproduce:
Note: If the user launches the application, then the user is prompted to install
"MobiPocket Reader”. After installing the application user notices
"MobiPocket Reader” icon in download folder and testing done on
"MobiPocket Reader" screen.
“login” and “New User” options do not have functionality.
Steps to reproduce:

If the user launches the application, then the user notices a message “invalid
license key” and the user is unable to navigate to the main menu of the
application.
Steps to Reproduce:
The user can create an account with in the application after registering in the
application and entering valid password in password filed. Then the user
notices a message "No user found. Please register”.
Steps to reproduce:
4. Select Register option.
5. Fill all the fields.
6. Enter valid password in password filed.
7. Notices a message "No user found. Please register”.
Unable to decide the "Purchasing Type" as the application fails to navigate to

the main menu.
Login details are not provided to the user.
Note: To register the application user needs UMD.EDU email address.
Steps to Reproduce:
4. Notice the Login details are not provided to the user.
If the user launches the application then user notices an error message “
Net.rim.device.api.io.file.file.FileIOexception: File not found” with ‘ok’ option
Steps to reproduce:
If the user launches the application then the notices a splash screen for a few
seconds and the application exits to the device’s main menu.
Steps to Reproduce:

4. Notice the Splash screen.
5. Notice the application Exits to device menu and application fails to launch.
Unable to test this application as there is no user interface.
The user is unable to perform this test case as the application is not listed
under the Applications menu.
Steps to Reproduce:
3. Select Options -> Advanced Options-> Applications.
4. Notice the application is not listed to perform this test case.
user does not received any text message containing of login information to
log on in the application.
Steps to Reproduce:
4. Enter the Valid Mobile Number.
5. Select "Submit" option.
5. Notice that the user did not receive any text message.
The user is unable to select yes option from the “sound selection” screen as
there is no functionality for the option “Q” to select.
Steps to reproduce:
Fail:
If the user launches the application, then the user notices that the options
which are present in application menu are faded.
Steps to reproduce:
Fail:
If the user launches the application in landscape mode and selects menu
button, then the user notices a blue blank screen. However the application
looks fine in the Portrait mode.
Steps to Reproduce:

following message is displayed: "There are no characters for this account.
Try camping with your character". With ok option to dismiss the message
Steps to Reproduce:
4. Enter valid login details.
The Application launches upon installation but the icon is not visible in
download folder. User can confirm by noticing the application in options-
>Applications->ExpressGallery.
following message is displayed: "can not connect to sever".
Steps to Reproduce:
4. Select Register option.
5. Enter valid user details

If the user tries to register with in the application after entering valid details,
then the user notices that the user name is “Unavailable” and user is unable
to enter in to the main menu of the application.
Steps to Reproduce:
4. Select New User.
5. Enter valid user details in registration screen.
6. Notice user name is unavailable and user is unable to register with in the
application.
Bangaram
ucmutyala@nstl.com

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RIM Appworld Weekly Report (31st Jan– 04th Feb)

Mon –431 (17)

Tue –432 (17)

Thu –434 (17)

"Passed Testing as per RIM'S guidance".

The application is deleted from Options-> Applications -> Clip Mailer

“Failed testing as per RIM’S Guidance – FAILED ON Blackberry 8120, 8520,

"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 8520"

"Failed testing as per RIM'S Guidance - FAILED ON Blackberry 9700"

01/07/2011: "This is a Duplicate Submission" - Pavan.

01/07/2011 - "Unable to Download the Application Zip file".-Pavan.

Application Supports “Free” Purchasing type.

Unable to decide the “Purchasing Type” as the application fails to launch.

Unable to decide the “Purchasing Type” as the application fails to Install.

Unable to decide the "Purchasing Type" as the application fails to navigate to

Application supports “License Fees” purchasing type.

Application supports “Service Access” purchasing type.

Application supports “Paid Upgrades” purchasing type.

Application supports “Accessory required” purchasing type.

Application supports “Try & Buy” purchasing type.

Application supports “Digital Goods” purchasing type.

162073, 162076, 162081, 162078, 161938, 162079 - Unable to download

Javaloader –usb load C:\AUT_FOLDER\*.cod

Airtel - Blackberry Customer Care: 7070

Vodafone - Blackberry Customer Care: 55666

Airtel APN Settings for Blackberry:

Access point name: airtelgprs.com

For 8110 Pearl:

For 9000 Bold: RIMTEST13

For 9500 Storm: RIMTEST12

For 8100 Pearl: RIMTEST19

For 8100 Pearl: RIMTEST20

For 8120 Pearl: RIMTEST07

For 8320 Curve: RIMTEST06

For 9000 Bold: RIMTEST14

For 8900: Rim test 25

11. BB 9550 STORM (RIMTEST 30)

12. BB 9520 STORM (RIMTEST 31)

13. BB 9700 BOLD (RIMTEST 29)

For 8120 Pearl: RIMTEST08

For 9500 Storm: RIMTEST11

For 9000/ BOLD: RIMTEST01

4. BB 9700 BOLD (RIMTEST 28)

NOTE: Could not uninstall due to issue with Javaloader utility.

1. Highlight the application.

2. Select the Menu key.

3. Notice Delete is not available.

4. Select Options -> Advanced Options.

1. Download the application Zip file.

2. Extract the application Zip file.

The application fails to launch upon installation.

1. Wipe the test device.

2. Install the application.

3. Launch the application.

4. Notice the application fails to launch.

1. Wipe the test device.

2. Install the application using Java loader.

3. Notice the application icon is not at the main menu

4. Press the SEND key to bring about the call log

5. Highlight any phone number and press the menu button

6. Notice the option "FollowUp!"

7. Also, "About FollowUP!" can be located at the "Options" menu.

1. Wipe the handset.