RESUME

DEEPAK KUMAR BASTI

Permanent Address

At – Gadadharpur ,Sunakera
Po – Banpur
Dist – Khurada
Pin- 752031
Orissa,India

Present Address
Abdullatiff Alissa Auto Co.
PO box-91088,Riyadh 11633,
Tel-2755000 , Ext-222

Contact No – 00966-541294457

E-mail id – bastideepak@hotmail.com
bdeepakford@yahoo.com
deepakorissa@indiatimes.com

Career Objective
A challenge career in a renowned, leading organization , which offers opportunity to move up an
organization hierarchy , continuous learning and shouldering more responsibility and a part of
achieving organizational goals

Personal Information
Name : Deepak Kumar Basti
Father’s Name : Mr. Saranga Dhar Basti
Date of birth : 15th June 1984
Sex : Male
Marital Status : Single
Vernacular : Oriya
Language known : English , Hindi , Oriya
Tribe : General
Religion : Hindu
Nationality : Indian
Passport No - : G5389439
Previous Designation : Warranty & Parts Manager
Present Designation : Warranty Supervisor
Technical Qualification
1) Diploma in Automobile Engineering , Institute of Motor Industry (IMI Chennai ,
Tamilnadu Regd..) - December, 2005
2) Diploma in Electronic Engg. ( The Assembly of God Church Vocational School )
- May , 2005
Computer Skill
1) M .S –Office and Special skill in Internet
2) Operating special software project with internet - FORD SERVIS2 database
(https://www.servis2.ford.com)
3) Operating special online system - GCR -> Global Concern Reporting (GCR ) is
the online system for dealers to report vehicle technical concerns .
(https://www.tsiap.dealerconnection.com)
4) Operating PANDA online system for parts Ordering

Educational Qualification
CHSE (Intermediate /12th ) June , 2002
HSC ( 10th ) May , 1999

Other Activity

I have successfully undergone training in First Aid / Home Nursing course at

Bhubaneswar,orissa (St John Ambulance , New Delhi, India)

Experience in Automobile Field

1 ) I had worked as a Technician in Bhavna ford from 14-07-2005 to 20- 02-2006 about
all Electrical work ,climate control system ,Petrol and Diesel engine work Wheel alignment and
wheel balancing .
2 ) I have worked as a Ford India certified Warranty Officer / Product Concern Analyst
since 21st February 2006 till 31st December 2007.
3) I was working as a Warranty & Parts Manager with Bhavna Ford , Navi-mumbai since
1 January 2008 till 15th July 2009
st

Present Job
Now I am working as a Warranty Supervisor with ( GENERAL MOTORS & ISSUZU )
Abdullatiff Alissa Auto Co. SAUDIARABIA-RIYADH (KSA) since 16st July 2009 till now

Company profile
Abdullatiff Alissa Auto Company is a one of the biggest dealer for GENERAL
MOTORS & ISSUZU in KINGDOM OF SAUDIARABIA,RIYADH .
Web:- http://www.alissa-cars.com/
Job Responsibility as a Warranty Manager- FORD
 Ensure the concern reports and warranty claims are raised in timely manner with all the
relevant information and then raised in special software project with internet - FORD
SERVIS2 database . SERVIS2 is a online internet software system about
business to business plan for regular warranty and extended
warranty . ( https://www.servis2.ford.com )
 Maintain the warranty register and update the register after the claims
are settled.
 Store the warranty parts at the designated area and ensure proper
tagging
 Send the parts to Ford India PRC (parts recall centre ) WARPEC system
 Raise PARF (prior authorization request form) in Autodeal and
Servis2 as per the warranty policy.
 Scrutinizing the PDI check sheet and sending them to ford India for
claim settlement
 Ensure the Free service coupons , warranty job card ,invoice copy,
claim copy are send to Ford India on timely basis which is ford
requirement
 Keep a database for all the warranty claims, free services and PDI
claims send to Ford India and update the credit notes received on
those accounts.
 Monitor the warranty , Free service and PDI claims, pending claims and
submit monthly report to the Service Manager and co-ordinate with
Ford India Warranty team for immediate payments
 Monitoring Product performance and submitting to quality report to
head office- FORD INDIA through EDSR Online system (Electronic
Dealer Service Report- https://www.tsiap.dealerconnection.com
 PDI concern and all 6MIS (six months in service from the date of sell)
concern reports to be prepared & analyses on daily basis and send to
the FORD INDIA through tsiap website GCR -> Global Concern
Reporting (GCR ) is the online system for dealers to report vehicle
technical concerns .(https://www.tsiap.dealerconnection.com )
 Ensure effective usage of TSB for fixing the concern. And conscious
about all TSB,DNP,ONP,SSM,BCM,UPS from DCC ( Dealer
Communication Center ) website .
https://www.apdealers.dealerconnection.com
 I also contact Ford India Technical hot line in measure issue for
replacing defective part and approval for Engine & Transmission
 Analysis repeat repair and co-ordinate service supervisor ,Advisor and
technician
 Interact with service Manager,DCRC Manager and co-operate with
Service Advisor & Service Supervisor to achieve highest levels of
customer satisfaction And also successfully co-ordinate Ford India and
our dealer
JOB RESPONSIBILITIES AS A PARTS MANAGER- FORD
 Manage the parts business to maintain an active inventory that is within the financial
guidelines established by the dealer /market place.
 Ensure profitability of the Parts Department through the sales of parts and accessories,
also effective fiscal discipline.
 Evaluate operating performance as reflected by the daily operating control and other
business controls and take action as required.
 To maintain the integrity by ensuring that the parts department complies with
established procedures and meets all legal and regulatory requirements.
 Ensure credit limit availability for every stock order placed and ensure timely
ordering and payments to Ford India for the parts purchases
 Initiate housekeeping, safety and security procedures that result in a safe and
attractive work environment.
 Establish the maintain an inventory storage system for equipment location, bin
locations, bin numbering, bin tags etc..
 Utilize Autodeal effectively to manage parts ordering, Receiving, Stocking, Sales
tracking, inventory management and Management reports.
 Promptly deliver parts as requested by technician through pre pick list or workshop
requisition slip.
 Process all paperwork regarding vehicle repairs on a timely basis and forward to
service advisor upon completion.
 Checking of incoming and outgoing materials.
 Dispatch of materials to our branch workshop.
 Stock checking / inventory control. Correspondence with principles, local suppliers
and customers.
 Making Monthly orders – Air / VOR orders, Initial Orders, Replenishment orders etc.
 Procurement of materials through transporters by air, road.
 Procurement of materials from principles through regular indents.
 Product awareness campaigns, dealer schemes & incentives on various products.
 Supervision of sales force daily reports / expensive statements & suggestions for
improvement.
 Cost and net profit aspects of new and existing products as and when changes takes
place in price / levies / taxes, etc.

Job Responsibility as a Warranty supervisor- GENERAL MOTORS

 Ensure the warranty claims are raised in timely manner with all the relevant information.
( https://www.autopartners.net/apps/gcportal )
 Maintain the warranty register and update the resister after the claims
are settled.
  Store the warranty parts at the designated area and ensure proper
tagging
 Ensure the proper filing for all warranty job card ,invoice copy
 Keep a database for all the warranty claims, campaign claims PDI
claims send to Ford India and update the credit notes received on
those accounts.
 Monitor the warranty , campaign claims ,pending claims and submit
monthly report to the Service Manager & Finance department and co-
ordinate with GM Warranty team ( ATWM )for immediate payments
 Ensure effective usage of Bulletin for fixing the concern. And
conscious about the GM IPC World . ( SI , GMVIS ) website.
https://www.autopartners.net/apps/ipcwrld

Other Experience

1 ) I have 1 year teaching Experience in Automobile field as a

Instructor at the time of Diploma study period .
2 ) I have some repairing knowledge in Electronic Instrument such as
TV , radio, Tape recorder & CD,DVD

Managerial Skill

Identifying training and development needs and developing appropriate strategies

in support of corporate objectives.
Technical skil

 Generic hard skill

 Work with workshop manual
 Work with wiring diagram circuit
 Vehicle trouble shooting and diagnostic
 Good knowledge in petrol and diesel ford engine

Special Quality

 Multitasking capabilities…
 To do any type of job that assigned to me at any circumstances without hesitation
in Automobile field .
Strength

 Hard work with honesty

 Sincerity
 Aptitude to learn
 Punctuality & Regularity
 Mixing with people
Work Status

Desired job type - Permanent /Contract / Project

Work Load - Full time

Expected Salary
As per company policy

Linguistic Fluency

English , Hindi . Oriya ,

Interest

Reading , Learning & Teaching

Hobby

Article Composition

In my point of view

To work for an organization with utmost dedication and sincerity by optimum utilization
of skill , talent , knowledge because life is challenge , Meet it……..

Declaration

I , hereby declare that all the statements furnished above are correct of my knowledge and
belief .I also understand that any discrepancy found in the above information will lead to the
cancellation of my candidature .

Date Signature

Deepak Kumar Basti