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A REVIEW ON EXPOSURE OF TRIZ IN MANUFACTURING APPLICATIONS

Rohan A. Shirwaiker
e-mail: ras1031@psu.edu
MS Student, Industrial and Manufacturing Engineering, The Pennsylvania State University

ABSTRACT systems by alternative energy fields while accomplishing


the required functionality.
Since its introduction in 1946, Theory of Inventive (3) Law of dynamization – In the course of their
Problem Solving (TRIZ) has been widely applied as a evolution, systems evolve from rigid structures into
problem solving tool in the industry. Though it originated flexible ones.
in the engineering design domain, its applications today TRIZ is based on classifying any problem in terms of
extend to all its applicative fields including manufacturing, technical or physical contradictions and using the
service, aeronautics and architecture. This paper presents a suggested inventive principles, separation principles or
literature review of manufacturing related real life case- substance field analysis to develop a solution. While using
studies implementing TRIZ methodology to develop the contradiction matrix, the problems are deciphered into
innovative solutions. The case-studies not only help in technical contradictions based on the 39 parameters. These
understanding TRIZ and its importance in the industry but are then referred to the contradiction matrix to obtain
also serve as guidelines to solve other problems. The TRIZ design principles from amongst the 40 suggested
paper concludes with recommendations for future principles. The principles provide an explicit precise
research. direction and a line of thinking for the designers to follow
in order to generate more efficient and innovative
solutions. Alternatively, the problems can be classified as
1. INTRODUCTION physical contradictions and solved using substance-field
models and separation principles. Although these
Innovation plays an essential part in the growth and separation principles and the inventive principles were
progress of every industry. As global technology extracted from mechanical engineering solutions, both the
competition becomes fiercer, an ability to solve solution systems and the principles have much broader
engineering problems expeditiously becomes critical for significance [3]. Unlike many heuristic techniques, TRIZ
the survival of individual businesses and entire industries provides a definite direction to the thinking process.
[1]. Numerous ideation techniques have found applications Moreover, the concept of integrating other tools such as
in solving a variety of industrial problems. Especially, brainstorming with TRIZ is not new and has been
TRIZ applications have been discussed in an array of effectively used in generating innovative solutions [4].
fields of literature including manufacturing, engineering Section 2 consists of the literature review on
design and material sciences. manufacturing related applications of TRIZ. The paper
The advent of TRIZ in 1946 shook the contemporary concludes in section 3 with suggestions for a new
belief of innovation being an exclusive product of concurrent approach based on TRIZ and some other
spontaneity and intelligence. TRIZ made the innovation problem solving tools.
process systematic and logical, extending its application to
a realm extending well beyond the scientist and research 2. LITERATURE REVIEW
community. TRIZ, invented by Generich Altshuller in
Russia, represents a fundamental shift in attitude towards This section consists of a review of TRIZ applications in
technical creativity. Its philosophy is based on some laws solving manufacturing related problems. Journal articles
that all systems follow [2]: and conference proceedings from publications such as
(1) Law of ideality – Systems evolve towards increasing ‘Journal of Intelligent Manufacturing’, ‘Computer
ideality, an ideal system being a one that does not Integrated Manufacturing Systems Journal’, ‘Proceedings
consume energy, does not cost anything and occupies no of ASME Design Engineering Technical Conference’ and
space. It performs function without form. various other on-line sources have been reviewed.
(2) Law of transitioning to micro-level using energy Compendex – the Engineering Database – was used to
fields – Systems tend to shrink, replacing mechanical access publications and conference articles. ‘TRIZ’, ‘TRIZ
applications in Manufacturing’, ‘Concurrent Engineering’ suggest the use of TRIZ to develop a solution for this
and ‘Innovation in manufacturing’ were the keywords used problem. The manufacturing design problem is codified in
for the literature search. terms of technical contradictions and principles suggested
With the advent of concurrent engineering, by the contradiction matrix are used for resolving the
manufacturing has transformed into a cross-functional tradeoffs to develop a primary solution concept. The
activity associated with much more responsibilities than suggested technical contradictions can be formulated into
just the final production of merchandise. Problems can a contradiction statement as follows: As the speed (9) of
occur at different levels of the manufacturing phase. take-off and landing increases (improving factor), the
Depending upon the nature of manufacturing related adaptability (35) of the plane (using carrier for take off
problems, they can be categorized into three levels (as and landing) decreases (worsening factor). The
shown in figure 1): contradiction matrix provides dynamism (15), preliminary
action (10) and copying (26) as recommended design
(1) Design for manufacturing
principles. Principle 15, dynamism, is used to develop the
(2) Manufacturing processes concept of variable wing geometry as a possible solution.
Stratton and Mann [6] suggest the use of ‘separation in
(3) Manufacturing systems time’ principle.

Manufacturing related problems

Design for Manufacturing Manufacturing


Manufacturing Process System

TRIZ (THEORY OF INVENTIVE PROBLEM SOLVING)

Concept Generation Process Improvement Systems Evolution

Figure 1. TRIZ applications at various levels of manufacturing related problems

2.1 TRIZ applications in Design for Manufacturing The wing spoilers can function differently at various
points of time. Their operations can be separated as a
TRIZ helps in concept generation for solving design function of time, i.e. they can perform the work of
problems related to manufacturing. The final concept boosters during take-off and function as maneuvers while
selection can be done by concept selection methods flying.
(CSM), virtual software tests or actual prototype testing. Tsai et al. [7] use TRIZ for concept generation while
More than 30 years ago, W. Skinner [5] used the concept redesigning a seated ball valve mechanism. The seat is a
of mechanical design trade-offs to help acknowledge and part that is assembled in the valve body and may provide
manage conflicting performance parameters associated part of the flow control orifice. The seat ring may have
with manufacturing [6]. A problem of designing a 500 special material properties and may provide the contact
passenger plane that could land on a carrier and also break surface for the closure member. The major function of a
the sound barrier was put forth. Stratton and Mann [6] seat is to make a seal surface with the closure member.
Soft materials such as plastics, Teflon, and Nylon are A TRIZ application in the automobile industry is
usually used as the seat material because of their illustrated by Cascini and Rissone [8]. TRIZ is used for
flexibility. However, when these materials are under high redesigning aluminum wheel of a motorscooter using
pressure, at a high temperature, or in a corrosive plastic. Unlike the previous application where a CSM was
environment, the seat may be distorted out of shape or used for concept selection, the best concept in this case is
destroyed, and therefore will not form an effective seal [7]. selected by prototype testing. Nowadays, polymers are
Owing to this problem, it was decided to redesign the substituting metallic alloys in several mechanical
valve seat using a metal instead of plastic. A ball valve is applications, even with structural functionalities, thanks to
shown in figure 2. their lower cost. However, several mechanical deficiencies
afflict polymeric materials. For example, compared with
metals, the most alarming for designers is the elasticity
modulus as in the best cases it is about one-fifth of that of
an aluminum alloy and one-fifteenth of a ferrous alloy [8].
Thus, even though polymers help to improve the
manufacturability in terms of manufacturing and material
costs, the part design needs thorough strengthening and
improvement in terms of stability. This particular problem
has been analyzed in terms of TRIZ inventive principles
and substance-field analysis. Figure 4 (a) shows the
current design and 4 (b) shows a modified concept which
was generated without using TRIZ.

Figure 2. Ball Valve (adapted from Tsai et al., 2004)

The problem is defined in terms of technical


contradictions as well as a substance-field model in order
to generate potential solutions and the best solution is
determined using the QFD CSM. The contradiction
statement can be as follows: As the reliability (27) of the
valve seat functioning increases by replacing plastic with a
metal (improving factor), the manufacturability (32) of the (a) (b)
part decreases (worsening factor). The contradiction
matrix suggests all 40 recommended design principles. Figure 4. (a) Current Design using Aluminum
Tsai et al. [7] use segmentation (1), asymmetry (4), (b) Modified Design Concept (adapted from G.
spheriodality (14) and porosity (31) to generate concepts Cascini and P. Rissone, 2004)
which are then modified and enhanced using substance-
field (Su-field) analysis. The Su-field model for the Even though the new conceptual design greatly
problem is shown in Figure 3. Based on the analysis and enhanced strength of the wheel to enable it to maintain its
the 76 standard solutions of TRIZ, three class II and class shape, it posed manufacturing difficulties while injection
III solutions are selected for improving the effective moulding. Thus, the contradiction statement for the
sealing of the seat – magnetic liquids, magnet and problem becomes: as the shape (12) of the wheel stabilizes
electromagnet. The pool of generated concepts was finally (improving factor), manufacturability (32) of the wheel
evaluated using QFD. decreases (worsening factor). Contradiction matrix
recommends the following design principles: segmentation
(1), optical changes (32), dimensionality change (17) and
replace a mechanical system (28). Potential concepts were
F1
S1 S2 generated using segmentation (1) and dimensionality
Mechanical change (17). Based on segmentation, the rim could be split
into two separately molded pieces that could be assembled
later. Based on dimensionality change, the web could be
BALL SEAT transformed from two dimensions to three dimensions
which would increase the radial as well as the lateral
rigidity of the rim and allow use of only a single mould.
Figure 3. Substance-Field Model These concepts are illustrated in figure 5 (a) and (b)
respectively.
increasing the cost or system complexity. A physical
contradiction was found to exist. Increasing the amount of
fluorine gas enhanced the uniformity of fluorination in
plastic bottles, but it increased the process cost
substantially. On the other hand, reducing the amount of
fluorine gas brought about a substantial reduction in
manufacturing cost at the expense of non-uniformity of
fluorination among plastic bottles. Figure 6 represents the
(a) (b)
Su-field diagram for the problem.

Figure 5. Concepts Generated using TRIZ principles


(a) Segmentation (b) Dimensionality change
F1
(adapted from G. Cascini and P. Rissone, 2004) S1 S2

Further, assuming that the wheel had to perform an


added safety function in the case of an accident by FLUORINE BOTTLE
dissipating as much energy as possible during the shock,
substance-field analysis was used to generate concepts.
Based on Condensed Standards I of TRIZ, a potential Figure 6. Su-Field Analysis for the Fluorination Process
concept would be to introduce a substance like foam or a
high viscosity matter into the hollow rim to raise its energy F1 is the force of gas coming out of the nozzle.
dissipation rate. Another concept based on the same Application of Class II standard solutions from the 76
principle would be winding a tape around the rim to standard TRIZ solutions suggests that the problem can be
enhance its rigidity and rate of energy dissipation. The solved by changing the field F1 acting on S2 or adding
final pool of generated concepts was evaluated using another field F2 in addition to F1. Based on this concept, a
prototype testing. new fluorination system making use of gravity was
Bariani et al. [9] have used TRIZ (technical and suggested. Gravity could take the fluorine gas up to each
physical contradiction systems) in unison with design for plastic-bottle without complicating the system. Fluorine
manufacture and assembly (DFMA) to redesign a satellite gas being 1.5 times heavier than air would provide
antenna. The results have been stated as comparatively additional help. The authors suggest placing showerhead
lower manufacturing cost for the new design and a 43% injection ports at the top of the process reactor to generate
reduction in the assembly time. better gas dynamics and hence uniform distribution as
The case-studies discussed above give a fair idea of opposed to the earlier design where the ports were at the
the role of TRIZ in enhancing manufacturability through side of the gas chamber.
improvement in product designs. However, manufacturing Yang and Zhang [10] demonstrate the potential of
problems are not necessarily a result of faulty product TRIZ in process improvement by modifying an ampoule
design. Sometimes, it is the processes which possess sealing process. In the existing manufacturing process, a
inherent shortcomings and need modifications. TRIZ has burner is used to seal ampoules containing drugs.
been successfully implemented for improvement of However, there exists a possibility of the flame
manufacturing processes as well. overheating the drug inside the ampoule leading to its
degradation. This not only renders the product unsafe for
consumer use but is also against legal standards. In TRIZ
2.2 TRIZ applications in Manufacturing Processes
terms, the contradiction statement can be expressed as: As
manufacturability (32) of the sealing process increases
Monplaisir et al. [3] present a case-study based on the use
(improving factor), the stability (13) of the drug contained
of TRIZ for improving the fluorination process of plastic
inside the ampoule decreases (worsening factor). The
bottles. Fluorination process is a gas modified plastic
contradiction matrix recommends the following design
technology that reduces permeability and improves
principles: beforehand cushioning (11), other way round
chemical resistance through surface treatment of the
(13) and Segmentation (1). The problem can also be
polymer. It enhances the usability of plastic container so
expressed in terms of a physical contradiction as: greater
that it can carry different solvents to help maintain product
heat is required for better seal of the ampoule but at the
shelf life without solvent penetration [3]. The main aim of
same time, no heat is desired for the stability of the drug.
this case-study was cost reduction in the fluorination
A solution has been suggested for this problem by
process. It was required to find such a resource that would
combining the separation in space principle and
take the fluorine gas to each of the plastic bottle without
segmentation (1). The process setup is modified as shown
in Figure 7. The part of the ampoule containing the drug is 2.3 TRIZ applications in Manufacturing Systems
kept immersed in water while the burner seals its ends.
Supply chain management is a systems approach in
manufacturing. Stratton and Warburton [12] discuss a
case-study where TRIZ principles are used for
development of responsive and efficient supply chains.
Any manufacturing enterprise always encounters the
following physical contradiction: More goods should be
manufactured to prevent loss of sales; however, fewer
goods should be manufactured in order to prevent
obsolescence in case the product does not pick up in the
market. The authors use the separation principles to solve
this problem for an enterprise manufacturing fashion ski
wear - Sports Obermeyer. The primary problem faced by
the manufacturer was that they would commit to
production in October but receive their sales feedback in
February. Separation in time principle was applied to
Figure 7. Modified Setup for Ampoule sealing change their supply chain focus from efficiency of
(adapted from Yang and Zhang, 2000) production to speed of response. They separated out early
and late production runs based on the predicted level of
Cavallucci et al. [11] applied TRIZ to improve a uncertainty and were ready to respond with top-up orders
bottle-filling process. The existing methodology of once demand levels could be established in February. In
inserting a nozzle-head into the bottle opening for water this way, the balance between efficiency and
filling and level gauging was fast but resulted into water responsiveness was improved by separating out the supply
contamination. The sudden pressure also caused warping of product lines over time. Now, the early production runs
of the bottle resulting into inconsistency in levels of water. were efficiency focused and the later top-up orders were
Following is a contradiction statement for the problem: As delivery speed focused, in response to customer sales data
the speed (9) of filling the bottle with water increases [12].
(improving factor), harmful factors acting on the object Skinner [5] and Hill [13] promoted separation of
(30) (contamination of water and warping of the bottle) different business requirements taking a note of the fact
increase (worsening factor). Contradiction matrix suggests that different products perform differently in the market
the following design principles: segmentation (1), replace based of their functionality. They suggest that the concept
a mechanical system (28), physical or chemical properties of group technology (GT) and flexible manufacturing
(35) and feedback (23). Based on segmentation, the systems (FMS) evolved from the separation in space
concept of splitting up the main tank into two parts was principle. They put forth a case where the decision to
suggested. This would allow for storage of same volume outsource fashion sportswear manufacture from the USA
of water but lesser pressure while filling. Based on the to Honduras reduced the cost of manufacture, but had a
principle of replacing a mechanical system, an acoustic detrimental effect on critical market response. The conflict
feedback system could be used which would detect the was eventually resolved by separating out the requirements
water level based on the amplitude and frequency of water in time and space. Honduras provided low cost early
drops. Alternatively, an optical detection system could be supply, while the orders were completed once sales
used. Based upon the principle of physical or chemical demand at the start of the sales season had been
properties, the nozzle could be chemically sterilized so as determined [6].
to avoid water contamination. Table 1 summarizes all the applications of TRIZ
As seen in the above examples, TRIZ has been reviewed in Section 2.
successfully applied to enhance manufacturing processes.
A bigger challenge, however, lies in improving 3. CONCLUSION
manufacturing systems which involves more factors in
addition to product design and manufacturing processes. A review of TRIZ applications shows that TRIZ has
Decisions about a system can change the position of the tremendous potential for solving real industrial problems
entire enterprise. The following subsection establishes the in the manufacturing sector. However, it is seen that most
usefulness of TRIZ in solving problems at the systems of the applications focus on improving product design or
level also. manufacturing processes.
Table 1. Summary of the review of manufacturing related applications of TRIZ
TRIZ System for TRIZ System for Suggested
Design Problem Potential Solutions
Problem Definition Problem Solution Parameters

(1) Technical (1) Contradiction • (15) Dynamism Variable Wing Geometry –


Design of a 500 passenger
Contradictions Matrix (10) Preliminary Action perform as boosters during
supersonic air plane
(2) Physical (2) Separation (26) Copying take-off and maneuvers
(Stratton and Mann, 2003)
Contradictions Principles • Separation in Time while flying.

• (1) Segmentation
Use of magnets, electro-
(1) Contradiction (4) Asymmetry
Design of a metal seated (1) Technical magnets or magnetic fluid
Matrix (14) Spheriodality
ball valve mechanism Contradictions for sealing for three
(2) 76 Standard (31) Porosity
(Tsai et al., 2004) (2) Su-Field Analysis designs illustrated in Tsai
Solutions • Class II and III
et al, 2004
Condensed Standards
• (1) Segmentation
Design for (1) Two-piece assembly
(32) Optical changes
Designing of (2) Three-dimensional web
Manufacturing (1) Contradiction (17) Dimensionality
motorscooter wheel using (1) Technical (3) Strengthening hollow
Matrix change
Plastics Contradictions rim with a high
(2) 76 Standard (28) Replacing a
(Cascini and Rissone, (2) Su- Field Analysis viscosity substance like
Solutions mechanical system
2004) foam for energy
• Class I Condensed
dissipation
Standards
(1) Making the antenna out
• (3) Local Quality of Plastic and coating the
(1) Technical (1) Contradiction (11) Previously placed reflector surface with a
Design of a Satellite
Contradictions Matrix pillow metal
Antenna
(2) Physical (2) Separation (10) Preliminary action (2) Properly designed
(Bariani et al., 2004)
Contradictions Principles (32) Optical changes rib/web to reduce the
• Separation in space material volume but
maintain stiffness.

Manufacturing Making use of gravity to


Improvement of (1) Physical
(1) 76 Standard • Class II Condensed induce uniformity into the
Fluorination Process Contradiction
Processes Solutions Standards fluorination process by
(Monplaisir et al, 1998) (2) Su-Field Analysis
placing gas port on the top.
• (11) Previously placed Keeping the part of
(1) Technical (1) Contradiction
Improvement of the pillow ampoule containing drug,
Contradiction Matrix
Ampoule sealing Process (13) Other way round immersed in water while
(2) Physical (2) Separation
(Yang and Zhang, 2000) (1) Segmentation sealing its ends with a
Contradiction Principle
• Separation in Space burner.

(1) Splitting the main tank


• (1) Segmentation into two smaller tanks to
(28) Replace a reduce water pressure
Improvement in bottle-
(1) Technical (1) Contradiction mechanical system (2) Use acoustics or optical
filling Process
Contradiction Matrix (35) Physical or Chemical level gauging system
(Cavallucci et al, 2002)
Properties instead of physical contact.
(23) Feedback (3) Chemical sterilized
Nozzle

Supply chain focus shifted


Modifying Supply Chain
from efficiency of
Management for an
production to speed of
Fashion Apparel (1) Physical (1) Separation
(1) Separation in Time response. Early runs will
Manufacturer Contradiction Principle
be production focused and
(Stratton and Warburton,
Manufacturing later orders will be delivery
2002)
speed focused.
Systems The machine setups can be
designed according to the
part family designs.
(1) Physical (1) Separation (1) Separation in Space
Principle of FMS and GT Batches of different
Contradiction Principle (2) Separation in Time
families can be
manufactured in the same
cell.
Application of TRIZ for solving system related problems [5] W. Skinner, “Manufacturing-missing link in corporate
has been very limited. This can be attributed to the fact strategy”, HBR, Harvard University, pp. 136–145,
that system problems are much more complex in nature 1969.
than problems related to product design or manufacturing [6] R. Stratton, and D. Mann, “Systematic Innovation and
processes. Systems problems in fact consist of more than the underlying principles behind TOC and TRIZ”,
one inter-related problem. Journal of Materials Processing Technology,
In spite of its innovativeness TRIZ falls short in some 139(1/3), pp. 120–126, 2003.
aspects. For example, TRIZ proposes defining any [7] C. C. Tsai, C. Y. Chang, and Tseng, C. H., “Optimal
problem in terms of a physical or technical contradiction, design of metal seated ball valve mechanism”,
which may not always be feasible in case of complex Structural and Multidisciplinary Optimization,
multi-layered problems. Therefore, it might be a better 26(3/4), pp. 249–255, 2004.
option to use it concurrently with some other problem [8] G. Cascini, and P. Rissone, “Plastics design:
solving tool which mainly focuses on problem definition integrating TRIZ creativity and semantic knowledge
and analysis. Such a concurrent approach might yield portals”, Journal of Engineering Design, 15(4),pp.
better and efficient solutions for complex problems [14]. 405–424, 2004.
Axiomatic Design (AD) is a problem solving tool [9] P. F. Bariani, G. A. Berti, and G. Lucchetta, “A
which fits the bill. AD has the capability to systematically combined DFMA and TRIZ approach to the
define and breakdown the main problem and to analyze simplification of product structure”, Proceedings of
effectiveness of the solution in terms of satisfying its two the Institution of Mechanical Engineers, Part B:
axioms – independence and information axioms. AD Journal of Engineering Manufacture, 218(8), pp.
guidelines concentrate more on problem definition rather 1023-1027, 2004.
than solution generation. Although creating and optimizing [10] K. Yang, and H. Zhang, “Compatibility Analysis and
solutions is a step in the AD methodology, it does not Case Studies of Axiomatic Design and TRIZ”, The
propose any specific techniques for generating accurate TRIZ Journal, 2000, www.triz-journal.com.
and efficient solutions. TRIZ can be used for this purpose. [11] D. Cavallucci, P. Lutz, and F. Thiebaud,
Thus, the following concurrent approach is proposed “Methodology for bringing the intuitive design
for solving complex problems. AD should be used to method’s framework into design activities”,
define and analyze the problem. At every branch of the Proceedings of Institution of Mechanical Engineers,
hierarchy developed by AD, TRIZ should be applied to Part B: Journal of Engineering Manufacture, 216(9),
define the specific problem in terms of its contradictions. pp. 1303-1307, 2002.
Based on principles suggested by TRIZ, brainstorming [12] R. Stratton, and R. D. H. Warburton, “The strategic
technique should be used to generate potential innovative integration of agile and lean supply”, International
concepts. Further, a suitable concept selection method Journal of Production Economics, 85(2), pp. 183-198,
(CSM) from engineering design literature should be 2003.
applied to select the best concept. Engineering knowledge [13] T. Hill, Manufacturing Strategy—Text and Cases,
can then be applied to convert the potential concept into Palgrave, UK, 2000.
an actual solution. [14] J. Hipple, “The Integration of TRIZ Problem Solving
Techniques with other Problem Solving and
Assessment Tools”, The TRIZ Journal, 2003,
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