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805 Lilac Lane, Villa Rica, Georgia 30180

(770) 459 1905 / (770) 605 7665

Highly organized, productive and performance-driven professional with significan
t years of experience in diverse industries. Strong background in administrative
and clerical processes, project management, customer service, consulting and sa
les. Proven record of success in consistently meeting time-critical deadlines th
rough tactical planning and directing administrative functions. Highly capable o
f motivating, energizing, and leading team members to ensure successful outcomes
. Possesses articulate communication skills, coupled with strong organizational
- Equipped with dynamic organizational and project management skills with
the aptitude to independently multitask, plan, coordinate and direct demanding o
perations and complex schedules. Proficient in various Microsoft Office applicat
- Analytical professional who applies administrative analysis and critical
thinking skills to help improve existing systems and develop new procedures
- Meticulous, detail-and process-oriented, with strong follow-through skil
ls and a high level of personal and professional integrity and people skills

Key Expertise
Administrative Operations
Organizational Management
Clerical Functions
Project Management
Reporting and Communications
Critical Problem Analysis / Resolution
Relationship Management
Information Confidentiality
Staff Training and Development

Office Administration
Office Supplies Ordering and Tracking | Front Office Staff Training and Scheduli
ng | Office Equipment Repairs Coordination | Projects & Events Files Management
| Appointment Scheduling | Church Calendar Management | Specialized Church Repor
ts and Spreadsheets Preparation & Tracking | Activities Coordination and Logisti
cs Planning | Staff On-Call Scheduling| Document & Website Content Proofing
Event Planning, Coordination & Implementation
Entry Point Classes | New Member Luncheons/Dinners | Community-wide Spring Fair
| Annual Meth Summit Hosting at Midway | Job Fair | Douglas County Chamber of Co
mmerce Community Expo | Church-wide Retreat in Shocco Springs, Alabama | Church
Leadership Summit in Shocco Springs | Offsite Staff Retreats & Planning Meetings
| Trunk-A-Treat at Midway | Community-wide Extra Mile Campaign
Project Planning, Coordination & Implementation
Building of New Childrenâ⠬⠢s Center facility | Capital Funding Campaign | GBC-sponsored
e Will & Estate Planning for Church Members | New Church Software System Review
Process and Implementation Team Participant | Church-wide New Member Assimilati
on Process Rollout | Online Giving Rollout

- Produced over $8M of consulting services revenue for the Atlanta Exodus
Professional Services organization and responsible for the delivery of 65% of p
rofessional services customer base to Exodus Atlanta facility
- Played a lead role in business development and management of the largest
Atlanta Exodus Professional Services Fortune 500 customer with $250K monthly re
venue, representing more than 34% of the facility's revenue
- Assisted senior management in the monitoring and reporting of all Exodus
Professional Services revenue for the Atlanta facility ($1M to $2M quarterly ru
n rate).
- Obtained the highest performance rating possible in all job performance
evaluations at Exodus
- Successfully closed the largest EAI solution single contract while at Ca
ndle at the State of North Carolina resulting in $1M in product and $1.4M in con
sulting services
- Positioned # 1 in sales ranking in each company for consistently exceedi
ng 100% of quotas at or above $1M

Midway Church Villa Rica, GA
Executive Pastor Assistant Jan 2005-Aug 2009
Managed Executive Pastorâ⠬⠢s calendar and appointments, travel engagements, and expense
orting, as well as all church facility resource bookings. Responsible for the ma
nagement of all personnel files. Contributed to and proofed senior staff team me
eting agendas and prepared meeting minutes as required. Prepared all weekend sta
ge announcements for the senior pastor. Coordinated logistics for offsite senior
staff retreats and other meetings as well as to offsite church-wide retreats an
d events. Provided assistance in the development of church policies and procedur
es, job descriptions, and employee handbook; designed, distributed, and organize
d quarterly staff on-call schedule and staff Saturday night services rotation sc
Medquist Marietta, GA
Project Manager Jul 2003-Dec 2004
Led software implementation teams and collaborated with assigned customers to su
pport the deployment of medical transcription software at large health care orga
nizations across the country. Monitored and ensured the completion of various im
plementations within time and budget constraints.
Cable & Wireless (formally Exodus Communications) Austell, GA
Engagement Manager Apr 2000-Apr 2003
Worked in collaboration with sales, customers, and 40 consulting services staff
in identifying customer requirements, presenting innovative solutions, and manag
ing all pre-sale and post-sale consulting activities for Fortune 1000 companies
with diverse web-hosting requirements. Responded to RFPs, drafted proposals, neg
otiated contracts, monitored implementation activities, and provided ongoing cus
tomer service and support, as well as determined additional customer business de
velopment opportunities. Efficiently handled revenue forecasting and reporting w
hile tracking billing of more than $2M quarterly for the Atlanta Professional Se
rvices division.
Candle Corporation Atlanta, GA
Business Integration Solutions Account Manager Feb 1999-Apr 2000
Managed direct sales of Enterprise Application middleware software and services
for the e-business market for targeted strategic accounts in the southeast. Succ
essfully closed the largest ROMA product and services contract worth $1M. Organi
zed and facilitated ROMA product sales & services training to field sales repres
Vantive Corporation Atlanta, GA
Major Account Manager Mar 1998-Feb 1999
Oversaw direct sales and existing customer account management of high-end front-
office automation software; solutions addressed Customer Relations Management in
sales, support, field service, inventory, and helpdesk. Recognized as the #1 sa
les representative in the southern region in 3rd quarter of 1998.
Cayenne Software, Inc. Marietta, GA
Senior Account Manager Oct 1992-Jan 1998
Led sales and ongoing account management of application development tools and se
rvices to mainframe and client server markets. Provided various products and ser
vices with focus on high-end data modeling, database design, methodology, and ob
ject-oriented solutions across industries. Recognized as company top sales repre
sentative for three consecutive years (1994 to 1996) against $1.4M quota.
Account Manager, Synon, Inc. Atlanta, GA, Nov 1990-Oct 1992
Account Manager, Spectrum Information Systems, Inc., Anaheim, CA, May 1985-Oct 1
Account Systems Engineer, IBM Corporation, Norwalk, CA, Jul 1981-May 1985

Bachelor of Science in Mathematics, California State University San Luis Obispo,
San Luis Obispo, CA

Microsoft Office Applications: Outlook, Word, Excel, Publisher, PowerPoint
Operating Systems: Windows XP, 2000, and Vista