Work cell phone: (815) 323-2578, Cell phone: (316) 518-4494, Employment Objective To obtain a full-time position that will utilize my knowledge of Industrial Engi neering (IE), especially in Process Improvements, Lean Manufacturing, Process Fl ow, Supply Chain Management and Quality Engineering. Education Master of Science in Industrial Engineering Bachelor of Science in Industrial En gineering Wichita State University - Wichita, Kansas Wichita State University - Wichita, K ansas GPA: 3.5/4.0 Graduated in May 2005 Graduated in May 2009 Manufacturing Industry Work Experience Total Industrial & Manufacturing Engineering / shop floor experience: 5 years Technical Support Engineer (TSE) / Industrial Engineer (IE) - Tenneco Inc. (Janu ary 2009 - present) Notes: as a consultant with Mercury Air from Jan 2009 - Oct 2009 * Provide build support and technical knowledge on the Tier 4 Clean Emissions M odule (CEM) at Tenneco assembly area. * Create and track Daily Issues Report (DIR) in order to solve issues from the point of design, Standard Work Instruction (SWI), process, supplier quality and safety. * Collaborate with Caterpillar Build Support and Design engineers to solve DIR issues. * Work with Quality team to solve supplier, design issues and CMM PPAP. * Work with Quality team to solve quality issues. Use 8D, fishbone, 5 Whys, DMA IC, * Provide statistical output from DIR for Business Operation System (BOS). * Perform Hot Test Pre-Inspection and Pre-Delivery Audit (PDA), also known as F inal Inspection on CEMs. * Update SWI changes and collaborate with Standard Work Instructions' (SWI) aut hor. * Perform process improvements on the assembly line, including 5S, layout and p rocess flow. Achievements: 1) DIR (including assembly, design and quality issues) helped to t rack the progress of the CEM project since Nov 2008; 2) Coached more than 5 assemblers on CEM assembly; 3) So lved more than 100 assembly, design and quality issues from prototype to customer pilot units; 4) Performed P DA for more than 100 built CEMs from Nov 08- Jan 10; 5) Implemented Visual Improvement and 5S on the assembly fl oor. Build Support Engineer (BSE) - Caterpillar Inc. (October 2008 - December 2008) Notes: as a consultant with Butler International * Provide build support and technical knowledge on the Tier 4 Clean Emissions M odule (CEM) at Tenneco assembly area. * Create and track Daily Issues Report (DIR) in order to track and solve issues from the point of design, standard work, process, quality, and supplier. * Create In-Process Validation (IPV) and Heat Map in order to track for first t ime failure during the testing. * Create New Product Introduction (NPI) issues and collaborate with design engi neers and suppliers. * Provide assembly techniques to the assemblers on the shop floor. * Create Inspection Check List for suppliers and Caterpillar to inspect the mod ule before ship it. Achievements: 1) The creation of DIR helped Caterpillar and Tenneco to understan d major issues on the assembly floor. Provide accurate information for Business Operation System (BOS). 2) Invo lved in NPI and PCN. Worked well as a cross functional (design and manufacturing) engineer between Caterpill ar and Tenneco. Industrial & Manufacturing Engineer - Case Construction (CNH) (April 2008 - Sept ember 2008) Notes: as a consultant with Butler International * Work on cabin in-sourcing project for Industrial Wheel Tractor (IWT): * Create a Work Instructions (WI), also called Assembly Control Plan (ACP) * The ACP should include: Station Location, Operation descriptions, Option codes for different models, part noun, part number, quantity, assembly drawing (bluep rint), Manufacturing Engineer Instructions (MEI), tools required & torque specif ication * Perform work observation across the cab production line in order to learn ever y operation build methods and collect information for ACP * Perform KAIZEN, Lean Manufacturing, Process Improvements activities * Develop Process Flow, Fishbone and FMEA for the cabin in-sourcing project * Eliminate big parts with big boxes on the shop floor. Convert these parts on t o the kitting carts. * Work on the models matrix. Input the option codes into the ACP * Time Standards: Maynard Operation Sequence Technique (MOST) Basic certified. P repare time standards materials for Lead ME * Manage KANBAN (hardware) and update ACP after the launching day. Track and ord er required hardware * Work with logistics personnel (expeditor) to provide line support * Line support: Help assembler to learn new operations and get assembly problem fixed Achievements: 1) Developed/updated ACP for new cabin assembly line; 2) Developed new process flow for cabin assembly and components sub-assembly line; 3) MOST c ertified through 2012; 4) Implemented 5S environment for cabin assembly line. Graduate Research Assistant - National Institute for Aviation Research (NIAR) (A pril 2005 - April 2008) * Perform composite materials manufacturing and Quality Assurance (QA) * Operate types of machines - table sawing, milling, specimen cutting, grinding (width and end), scarping, drilling and countersink * Perform quality check, such as hole size, parallelism, perpendicularity and de lamination. FAA standards tolerance is within 0.003 inch * Perform different types of machining method for new composite materials * Build special fixture for different types of composite machining * Responsible to train for newcomers * Responsible for drilling & countersink process. Achievement: 1) Learned manual machining techniques; 2) Coached more than 20 par t-time workers on machining processes; 3) Expert in manual composite drilling Other Work Experience Student Server/Supervisor - WSU Dining Service, Sodexho (August 2003 - December 2005) President - Associated Malaysian Students of Wichita (AMSOW) (August 2003- Augus t 2006) Technician Assistant - Java Systems Cyber Cafe, Subang, Malaysia (April 2000- De cember 2001) IE Internships and Projects Winter Internship at SANMINA-SCI Kuching, Sarawak, Malaysia. (www.sanmina.com) (Winter 2006 - Duration: 2 months) (Winter 2005 - Duration: 1 month) * Individual project: Focus on process improvements and facility layout design b y using Six Sigma tool - DMAIC. * Area: quality department, drilling area, and packaging department * Setup cell group in quality and drilling department; redesign the layout of pa ckaging department * Studied on time standards. Updating formulas for new Oracle system Lean Project at Aerospace Systems & Components, Inc. Wichita Kansas. (Spring 2006 - Duration: 3 months) * Improved the total Lead Time and Cycle Time by implementing lean methods (5S, visual method) * Standardized the assembly process (time studies, cell layout, & safety issues) Summer Internship at Bombardier Learjet, Wichita Kansas (http://bombardier.com) (Summer 2005 - Duration: 2 months) * Applied GTT (Group Timing Technique) to evaluate value added and non-value add ed processes Senior Design 2 (IEN690) (Spring 2005 - Duration: 4 months) * Applied setup time reduction through Lean Manufacturing techniques (SMED) at L ove Box Company, Wichita plant. Converted 30% of setup into external setup. Increase mac hine run time Senior Design 1 (IEN590) (Fall 2004 - Duration: 4 months) * Applied Total Productive Maintenance (TPM) at Case New Holland (CNH) in Wichit a plant * Design a schedule base on fixture utilization for the maintenance and tooling team to perform TPM Skills IE Certification - Maynard Operation Sequence Technique (MOST) Basic certified , GD&T IE Software - Jack for Virtual Reality, Arena for Simulation Systems, StatsE for Design of Experiments (DoE), Matlab, Pspice, Visio, AI0 WIN for IDEF modeling, AutoCaD, JT Mockup, VisView, and ProE. IE Methods - Lean Manufacturing, KAIZEN event, 5S, process improvements, Six Sig ma tool (DMAIC) Applications - Microsoft Office Suite 2003 and XP, Lotus Notes, Net Meeting, SAP Programming Languages - Java and Virtual C++ Machining Techniques - Table sawing, milling, grinding, scarping, drilling and C NC (entry level) Language Skills - English, Mandarin and Malay (write, read, and speak on three l anguages), Chinese local dialects (Hokkien, Cantonese, Taiwanese, Teo Chew) Graduate Related Coursework - Rapid Prototyping Development - Lean Manufacturing - Design of Experiment (DO E) - Reliability & Maintainability - Enterprise Engineering - Quality Engineering (QE) - Supply Chain Management (SCM) - Thesis: Develop an IDEF0 model for terrorist resistant Global Supply Chain (G SC) References Tenneco Inc.: Terry Ward, Plant Manager, Tenneco, 812-677-0317, Doreen Abling, Program Manager, Tenneco, 517-812-1956, Tony Bohurat, Staff Engineer, Tenneco, 517-812-6589 Perry Ingram, Quality Engineer, Tenneco, 812-459-6001 Caterpillar Inc.: Boon K Teh, Sr Research Engineer, Caterpillar, 309-578-6982 Dave Schumacher, Engineering Manager, Caterpillar, 309-578-8611 Daniel D Wiest, SR. Engineering Team Leader, Caterpillar, 309-675-9682 eServ, Dell Perot Systems: Joe Burke, Mechanical Engineer, eServ Dell Perot Systems, 630-865-8379, Sam Maxwell, Design Engineer, eServ Dell Perot Systems, 309-573-4565 Case New Holland: Nichole Gourley, Lead Mfg. Engineer, Case CNH, 319-754-3453 National Institute of Aviation Research: Yeow Ng, Associate Director, NIAR, 316-978-5212, Kim Leng, Machines Shop Manager, NIAR, 316-978-3279 Sanmina Inc.: Patrick Lim, Director of Asia Field IT, Sanmina-SCI Corp, 00-6-082-363000 ext 16 10 Patrick.lim*sanmina- sci.com Ung King Ting, Quality Manager, Sanmina-SCI Corp, 00-6-012-886-3871 Wichita State University: Dr. Lawrence Whitman, Professor, WSU IMfgE, 316-978-5907 Dr. Don Malzahn, Professor, WSU IMfgE, 316-978-5906