<presentation>

Why We Don’t Open Up

The reasons behind closed
organisations

Willem Kossen
 Agenda
• Me
• Some background hints
• Some cases
• Some reasoning
• Some discussion
---1---
 Me (2)
• Agricultural Engineer (Wageningen)

• Systems Administrator

• Consultant

• IT Architect
 Me (3)
• Father
• BluesMusician (http://gazzary.com)
• Genealogist (http://stamstruik.nl)
• Pets (http://insecten.org)
• Blogger (http://willemkossen.nl/b)
 Me (4)
• Supporter of NCFS (http://ncfs.nl)
– Because my son has CF
• Registered Organ Donor (http://jaofnee.nl)
• Blood-Donor (http://sanquin.nl)
 Me (5)
• Fan of Open Source Software
• Believer in Open Standards
• Supporter of Transparancy
• Interested in Open Cola
• Whishlist: Android phone

• Speaker at NLUUG…
---2---
 IT Architecture
The Stack
Business

Information / Application

Technology
 The Open Stack
Business: Open Processes (?) = Transparency!

Information: Open Data, Public Domain, Creative

Commons, Some Open Standards (Semantics) etc.

Technology: Open Source, Open Standards and

Specifications
Later you’ll see:
---3---
 Transparency
• Why am I here?
• FIA & WOB
• WikiLeaks
• Generation Y & Z
 Why am I here?
• www.nluug.nl/events/vj11/organisatie.html
 FIA & WOB
• I know we’re closed

• Laws in place

• Zwartboek WOB

• CitizenLink (BurgerLink): e-Citizen Charter

10 quality requirements of the e-Citizen Charter

1.Choice of communication channels: counter,

letter, phone, e-mail, internet.
2.Transparent Public Sector: citizens know where
to apply for official information.
3.Overview of Rights and Duties: the rights and
duties of citizens are transparent.
4.Personal information service: tailored
information, personal internet site.
5.Convenient Services: citizens only have to
provide personal data once to be served in a
proactive way.
10 quality requirements of the e-Citizen Charter

6. Transparent procedures: openness and

transparency of procedures.
7. Digital Reliability: secure identity management
and reliable storage of electronic documents.
8. Considerate administration: government
compensates and learns from mistakes.
9. Responsible management: citizens are able to
compare, check and measure government
performance.
10. Involvement and empowerment: the
government stimulates participation and
involvement of citizens.
Generation Y&Z
The problem?
Grauballe Man
---4---
---5---
 Replace your Office Suite
• How do you Use it?
– Apps: Word, Excel, Powerpoint, Access, --
• Integrations:
– Use of Documentformat
– Generate Documents
– Integration (plugins, macros, extensions)
– DataProcessing (sql, odbc, vba, DCOM, OLE-DB)
– Apps built entirely using Office Products (Access /
Excel)
 Other things
• Training
• Implementation
• Overlap both versions
• Style, Templates
• Conversion

But these are relevant for both alternatives

 What could have helped
• Open Standards
• Standardize Databases and applications
• Loosely Coupling
• Work with Vendors

• Architecture
---6---
There’s an App for that….
 The Open Route
• Open Standard for Reporting City
Problems
• Reuse that for all ‘clients’
• Open Webservice and open specification
for App builders to connect to
• Publish current and historical problem data
in XML on the Internet
---7---
 The problem
• (agri) Culture of Property and Ownership
• Laziness (hey, it works)
• Gordian Knots
• Money, lots of money
• Vanity and stardom
 The problem
• Psychological and Anthropological
– (agri) Culture of Property and Ownership
– Laziness (hey, it works)
– Vanity and Stardom
• Technological
– Gordian Knots
• Organizational
– Money, lots of money
– Time and Resources
 The Solution
• Buddhism
The Solution
Why are we here
Who do we work for,
And who do we owe?
What would make us excellent?
What are the real threats?
IT Architecture
Plan better, Waste less
Rethink Closed
</presentation>
 Links
• http://linkedin.com/in/willemkossen
• http://www.bigwobber.nl/2010/09/29/
zwartboek-wob/
• http://burgerlink.nl/
• http://forumstandaardisatie.nl
• W.kossen@gmail.com