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Total Quality management (tqm) is a management philosophy where every individual in an organization is motivated to work towards a common vision, in an ideal environment, resulting in better business opportunities. The role of human beings at work has changed as business and technology have changed over the years. Businesses are beginning to learn that to satisfy customers, they must first satisfy employees.
Total Quality management (tqm) is a management philosophy where every individual in an organization is motivated to work towards a common vision, in an ideal environment, resulting in better…