ROSEMARIE KAHAN

HM: 650-965-7916
EM: rosesliced@yahoo.com
Mountain View, CA

PROFESSIONAL OBJECTIVE:
Program/Project management position; providing leadership, within Contract Mana
gement, Administrative Management, Operations and/or Logistics related operation
s. Open to new career fields where SME skills and abilities apply.
SUMMARY OF SKILLS AND ACHIEVEMENTS:
People and relationship oriented, hands on, collaborative Program Manager with o
ver 25 years of customer facing experience (CAM). Thorough background in Contrac
ts, Logistics, Administrative, Vendor Management, Safety, Facilities, Training,
Negotiations, Operations, Policy definition, development and execution; Conting
ent Labor and Event/ Emergency Management and start up experience. Over twenty
years of managing vendors and sub-contractor companies against a MSA/SLA/SOW/; m
anaging managers, exempt, union, hourly and contingent labor both in onsite and
remote/telecommute environments. Hiring, performance/salary review and terminat
ion authority.
SUMMARY OF SIGNIFICANT ACCOMPLISHMENTS:
• Prime contributor in the start-up and implementation of a Contingent Labor Sourc
ing Contract serving IT Program and Project Managers for Cisco, Cisco-wide
• Successful start-up and implementation of a Cost Plus Award Fee (CPAF) contract
with an 8a government company, being bid as Program Manager, contributing to t
he proposal/RFP and subsequently being awarded the contract for the Agency-wide
Contract Close Out Services for 9 NASA Centers across the US.
• Expert experience with SOW, MSA, NDA and contract development/management and fis
cal/non fiscal Mods to Prime and Sub Contracts; IDIQ, contract negotiations and
generation for FFP, CPAF, Managed Project, Managed Service and T&M contracts wit
hin a variety of disciplines. Personnel management and execution of deliverables
against contracts.
• Database development and conversions for internal and customer operations.
• Responding to audit agencies and customer, with passing grades and no remedial a
ctions required.
• Effective management and people motivator and facilitation skills. No litigation
, strike or grievance record. Successful Union negotiator. Established precedent
in seniority clause; pay increase maintained between 1-3 percent with no strike
s.
• Established and managed Safety Programs as a precedent with company's insurance
provider; resulting in a model program and decreased insurance costs.
• Proven accomplishments at self-audit, QC/QA, process enhancement, cost savings t
hrough negotiation and/or process analysis and revenue generation. Prime respond
ent and accountable for program outcomes to OSHA, NASA, customer and other inter
nal/external audits utilizing ISO methodology.
• TQM, ISO, FAR, OSHA, ITAR and IPO reporting requirements.
• Highest level of direct reports: 90.
PROFESSIONAL EXPERIENCE:
Consultant July 2007-Present:
Various contract consulting positions in contract management and administration.
Program Manager
LeGacy Resource Corporation Headquartered in TN Position in CA-November 20, 2006
to June 29, 2007:
Position was relocated to Mississippi.
Exceeded in the start-up and implementation of a Cost Plus Award Fee (CPAF) NASA
contract with an 8a government Contractor company, being bid as Program Manager
, contributing to the RFP and subsequently being awarded the contract for the Ag
ency-wide Contract Close Out Services for 9 NASA Centers across the US. Exceeded
with no available infrastructure, developing the program from the ground up, so
lving problems, managing customer expectations and introducing initiatives while
managing against a stringent MSA/SLA/SOW.
• Led the successful start up and implementation in an accelerated, and customer r
ecognized Phase In of 30 days as opposed to customary 90 days; succeeding in all
contract aspects to comply with requirements against the MSA/SLA/SOW and FAR.
• Virtual team management of 32 direct reports situated at 9 NASA Centers across t
he US; responsible for team development, hiring, succession training, safety and
ethics training, PIP and disciplinary actions.
• Developed and produced all monthly deliverables, which included monthly, quarter
ly financial 533M and 533Q reports in partnership with finance; detailed narrat
ive status reports, action plans, sensitive information training and other repor
ts for 9 NASA Centers.
• Contributed to the development of company owned proprietary web based applicatio
n, and prime developer to the IT security plan, meeting NASA IT (ITAR) requireme
nts.
• Provided analysis, introduced streamlining and value-add processes second month
at each site, for the respective 9 NASA Centers and onsite operations.
• No performance deductions were received from NASA. Exemplary performance and sat
isfaction scores and feedback from clients, management and staff; with award fe
e obtained.
• Prime respondent and accountable for program outcomes to OSHA, NASA, DCAA and ot
her internal/external auditing agencies.
SC/Operations Manager-
Ensemble/Axium At Cisco Systems Inc, San Jose, April 10, 2006-October 2, 2006
Selected, hired, trained and managed a team in a start up environment against a
MSA/SLA, between employer and Cisco, as a Managed Service Provider, within a de
adline driven environment, for the purpose of Contingent Labor Sourcing; workin
g with and training Cisco Project and Program Managers in technical SOW developm
ent for IT and Customer Advocacy. Responsible for partnering with Cisco in the e
volution of change management from existing outsourcing models, and driving down
costs with external B2B partners via vendor management and strategic negotiatio
ns. Responsible for vendor management, scorecards, QBR’s and collecting metrics dat
a related to the program. Six direct reports.
• Provided technical SOW expertise to Cisco in SOW development, legalese, mod to c
ontract/CR's and termination of contracts for failure to perform/convenience iss
ues.
• Led strategic implementation for Project and Program delivery.
• Delivered staff, program, B2B and customer training.
• Directly negotiated $293,507.00 of savings for renewal SOW’s within the first two m
nths of employment; with overall team savings over 1M within the first two mont
hs of program inception.
• Developed and led vendor management, metrics, scorecards, QBR’s
• Exemplary performance and satisfaction scores and feedback from clients, executi
ve management and staff.
Customer Program Administrator- Temp Contract position via ATR,
Rockwell Collins Display Systems, San Jose, CA August 15-November 14 2005
Contract management and administration against a repair/ production environment
for a global customer base, supporting various military aircraft/pilot parts. In
cluded, but not limited to, import/export, contract briefs, labor analysis, proc
essing of contract modifications, new PO's, shipping documentation, tracking and
financial reconciliation.
Sub-Contract Negotiations- Temp Contract position via Adecco; Client Specified;
Johnson Controls/IAP World Services, NASA Ames Research Center, Mt. View, CA Mar
ch 2005-May 2005
Performed sub-contract re-negotiation with eight sub-contractors supporting a p
rime facilities contract at the NASA Ames Research Center. Restructured eight co
ntracts to align with new SOW; addressing new requirements, with built in mechan
isms for efficiencies and re-dress for sub-standard performance.
Production Control-Temp Contract position via Adecco; Client Specified:
Johnson Controls Inc, NASA Ames Research Center, Mt. View, CA-May 2004-Jan 2005
Managed inventory reconciliation/reporting against 2000 line items in accordance
with NASA standards and regulations. Developed SOP for inventory management; ov
erall objective to align Prime Contract to SOW as per NASA specifications.

Deputy Project/Program Manager

Cube Corporation, NASA AMES Research Center, Mt. View, CA - April 2000-May 2004
Provided all third party logistics services to NASA Ames Research Center. Respon
sible and accountable for a five year $40M FFP Contract for local and two remote
sites; managing customer expectations. Day to day management of a 90 person co
mbined unionized/exempt/hourly work force providing Inventory Control, Administr
ative Services, Service Maintenance, Transportation services, Fleet readiness, S
ite Safety, HR, Purchasing, Store Stock, Shipping/Receiving, Mailroom, Warehous
ing, Hazmat and Emergency Response services/communications supporting NASA and F
EMA, in accordance with NASA, FAR, OSHA, TQM and ISO guidelines.
• Large scale logistical planning, implementation and deconstruction of large publ
ic events such as the NASA Open House, Moffet Field Airshow, FEMA and joint Mili
tary/NASA real time exercises.
• Navigated Contract through ISO 9001 Certification.
• Contract and sub-contract development, prime and sub-contract pricing, expansion
/modification and negotiations; functional oversight, financial management/budge
t forecast and reconciliation.
• Complete oversight for four prime FFP subcontracts in accordance with FAR, via R
FP/RFQ/RFI process, developing and leading sub contract/vendor evaluation, perfo
rmance metrics and QBR.
• Developed and executed staff and customer training in safety, services, technica
l inventory, logistics.
• Hiring, personnel development and cross training, disciplinary, personnel action
, promotion and termination authority. Team development and career training.
• Sold NASA $300,000.00 IDIQ work per annum, for a period of five plus years, resu
lting in significant profit for company.
• Governmental reporting as a Prime Contractor. Responsible for the development, e
xecution and oversight of Quality Programs.
• Negotiated Collective Bargaining Agreement between management and union. No liti
gation, strike or grievance record.
• Established Safety Program precedent with company's insurance provider; resultin
g in a model program; and near zero incident/accident rate.
• Exemplary performance and satisfaction scores and feedback from clients, executi
ve management and staff.
• Prime respondent and accountable for program outcomes to OSHA, NASA, DCAA custom
er and other internal/external audits.
• Re-organized staff and functions in response to budget cuts, with no impact to d
elivery of services or operations.
• No deducts to contract for the 5 year period.
Supervisor-Logistics
Scientific Commercial Systems Corporation, NASA Ames Research Center, Mt, View,
CA -September 1993- September 2000
Developed, marketed and managed programs and support personnel for hardware reut
ilization among NASA Centers, the Department of Defense, Federal Government Agen
cies, the Public Education System and non-profit organizations nationwide under
a CPAF contract.
• One million dollars of traceable assets were re-utilized the first three months
of program inception.
• Accountable for monthly, semi-annual and annual financial and statistical report
ing and reconciliation of 60,000 fixed and variable inventory assets, valued at
over 1 billion dollars, for the NASA Ames Research Center and affiliates.
• Responsible for the management and ongoing staff development of 13 personnel, te
chnical consultation and ongoing training for an internal/external customer base
exceeding three thousand personnel.
Inventory Manager
Quad s Company, NASA Ames Research Center, Mt. View, CA - September 1988 - Septe
mber 1993
Developed and implemented asset management/inventory programs which resulted in
a 98% decrease in hardware loss and misappropriation.
• Financially accountable for 2000 line items from receipt to the termination of e
quipment use.
• Revamped computer maintenance contracts resulting in improved customer support
and saving $160,000.00 the first year of implementation

Marketing Manager
Garrett & Lane Color Laboratories, Columbus GA - November 1986-September 1988
Developed the Marketing/Advertising and Telemarketing program from the ground up
. Responsible for market/competitor analysis, pricing/service compilation, dem
ographic milestones and new account recruitment.
• Additionally provided exclusive support to three major accounts resulting in an
annual net profit of $90,000 base year.
• Coordinated national trade show and multimedia advertisement. Assistant editor,
technical publications and catalogs.
Team Chief:
United States Army, Headquarters, 66th Military Intelligence Group, Munich, West
Germany-November 1982-November 1986.
As the prime HUB for US Army Europe, managed global operational and technical su
pport teams, comprised of over 200 personnel, within a Top Secret electronic, co
mmunications and cryptologic environment; responsible for the acceptance and tra
nsmission of Top Secret information.
• Responsible for setting a precedent in communications networks by means of defin
ing communication protocols, plotting schematic development for systems configur
ation and establishing procedures for interchangeable real time application.
• Conducted training and facilitation in trouble shooting, fabrication, and newly
developed communications systems and interfaces.
Education:
•
Various leadership training, technical training and Certificaiton in Communicati
ons and Electronics, US Army. Top Secret/SBI clearance (inactive) obtained while
in the Army.
• ISO 9001

Honorable Discharge, US Army

Impeccable references upon request.