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un International Zambia, as a leader in environmental responsibility in the Southern African hospitality industry,
recognises that the investments made today are certain to pay off in the long run. Sun International operate hotels in
some of the most beautiful and environmentally sensitive places on earth, and our resort in Zambia, located in the
Mosi-Oa-Tunya National Park, and part of a UNESCO World Heritage Site, requires special care and attention.

Our goals include:

To conserve energy and natural resources without affecting guest satisfaction or safety.
n To minimise waste and its impact on the environment.
n To use products from environmentally responsible sources and with minimal packaging repercussions.
n Continually assess the potential effects of the company's activities on the natural, social and economic environments.
n Ensure each employee is familiar with the environmental policy. All employees are trained and expected to work and
act safely at all times. They accept responsibility for preventing pollution, conserving the use of resources such as
water and energy and the minimising of waste generation.
n Achievements in safeguarding the workplace and the environment against hazards resulting from our operations. We
strive to attain the highest possible degree of physical, mental and social welfare of our employees.
n Ensure optimum awareness of environmental issues among employees, guests, contractors, suppliers and other
n Involving ourselves in sustainable community projects that contribute to social upliftment.
nMaintaining the Environmental Management System and conducting regular environmental external audits with the
objective of striving for continual improvement and prevention of environmental degradation.

Under the guidance of Heritage, Sun International Zambia is proud to be contributing to a greener and healthier global
environment in the long term.
As Sun International Zambia Ltd, we are committed to the responsibility of protecting and enhancing the environment,
which is integral to the way we do business. Our environmental management policy clearly states our commitment to
continual improvement. As we conduct our business of offering hotel, leisure and entertainment, we continually develop,
implement and maintain an Environmental Management System that is consistent with internationally recognized
standards. The policy is communicated to guests through notice boards, tent cards and during nature walks. Staff are also
made aware of this through our internal news letters - Nkani Yapa Sun and News Flash.

Aspect and Impact Management

All environmental impacts of the business have been identified and tabulated. Measures have been put in place to mitigate
all negative impacts. See doc 3 (Aspect and impact register)

Our system conforms to the Heritage Environmental Management standards and we are currently on Platinum status.
Our plans are to maintain that status and are committed to improve the current environmental programmes even more.

Fauna and Flora

Indigenous trees have been maintained around The Falls Resort. A Tree Growing Project within the resort and the
surrounding area has been implemented to reforest the areas with less vegetation. Control of alien species is an on going
programme. About 500 metres squared of land has been cleared of Lantana camara. A partnership with the local
National Heritage Conservation Society, UNEP, GEF and ECZ has been entered to help eradicate Lantana camara at the
Victoria Falls. Biological control methods will be used to control Lantana camara.
Nature walks for guests, visitors and staff are conducted within the Resort to help them appreciate the conservation of
nature (photos) (see the policy)

Energy Management
Guests are involved in the conservation of resources. Energy Saving Plaques have been put in all the rooms asking guests
to participate in the conservation process.

Staff have also participated in the conservation of energy through switching off the lights in rooms which are not occupied.
Targets to reduce consumption are regularly set through the current energy saving measures, a 7% and 9% energy and
gas reduction respectively has been achieved. Targets for reducing energy consumption by another 5% more have been
put in place.

To ensure that the targets are met, a monitoring programme is in place. Daily meter reading of electricity and gas are
taken and consumption is compared to set bench marks. Over consumption is investigated by the maintenance team and
corrective measures put in place.

Room audits are done every day to ensure that staff abide by the set procedure in the energy management policy. Low
wattage bulbs have been put across the resort with a total of 95% of the light builds used being energy savers.
[See the policy]

Water Management
All the water used for irrigation is drawn from the river and is monitored by water meters checked daily and targets are set
to reduce consumption. Water monitoring programmes are in place, with meter readings being done on a daily basis to
monitor the consumption of water. If the water consumption goes beyond the benchmark the cause is investigated and
worked on. [See Water Policy]
Waste Management
Through the waste management policy, a Worm Farm Project has been implemented so as to manage organic waste from
the kitchens and gardens. A total of 90kgs of waste is consumed by the worms everyday. This has drastically reduced the
amount of waste going to the landfill site. Artificial fertilizer used by Top turf has been replaced by Worm Tea and Compost
Manure from the Worm Farm. To further reduce the plastic waste, in 2009 a Water Bottle Programme was been introduced
were guests are encouraged to buy a water bottle at check-in to be used throughout their stay at The Resort. They can fill up
at any point within the resort at no cost. Separation of waste within the resort is another management programme in place.
Despite having no recycling facilities in the area, Sun International Zambia has made arrangement with Enviro Serv to take
care of all recyclable materials. All recyclable materials collected from The Resort are kept at the Enviro Serv Warehouse
until a quantity of Thirty Five Thousand kilograms (35, 000kgs) is reached which is then ready for transportation to South
Africa for recycling. [See the policy]

Structures and Responsibility

The Falls Resort has three (3) active Green Teams compromising a minimum of 10 members in each team. Each member
has been formerly appointed and they clearly understand their duties. (See the structure and responsibility policy)

Sun International Zambia is commitment to reducing pollution through responsible buying. 90% of the products are
bought from the locals. Farmers have been trained in a sustainable way of producing vegetables. The buying of goods
from the local farmers has greatly reduced the carbon foot print for the hotel. The onsite Herb and Rose Garden, and the
Hydroponics for growing vegetables enables the resort to source vegetables, rose flowers and herbs locally. Instead of
using artificial fertilizer, organic fertilizer produced from the worm farm is used by Top Turf. About 80% of local suppliers
have been certified as ideal suppliers to the Resort in terms of environmental management. [See the policy]
Transport Management
A proper transport management policy is in place to ensure that all the contractors abide to it. Regular meeting are held
with transport operators to remind them that they have an obligation to conserve the environment and that their operation
must not impact negatively on the environmental. All staff members and security are involved in ensuring that all vehicles
follow the laid down procedure etc no idling and washing vehicles in the Resort. [See the policy]

The Kundiza Heritage Environment Programme was introduced so as to teach staff on how to conserve the environment.
The training includes contractors and concessionaires. There are six (6) modules to be covered that include,
Environmental Awareness, Water Conservation, Waste and Energy Management and Go Green. All trained staff will be
certified after undergoing training in all the modules in the 2010 and 2011 financial year.