2996 Brighton Road, Shaker Heights, OH 44120, (216) 659-3622,
AREAS OF EXPERTISE * SALES AND BUSINESS DEVELOPMENT * RELATIONSHIP MANAGEMENT * REVENUE GROWTH ATTAINMENT * MAJOR ACCOUNT MANAGEMENT * CUSTOMER SATISFACTION * NEGOTIATION, PERSUASION, AND COMMUNICATION PROFESSIONAL PROFILE * High performing account executive with 17 years experience in relationship ma nagement and sales growth in Fortune 500 accounts including Financial, Manufactu ring, Pharmaceutical, and Healthcare markets * Versatile and self-motivated professional with ability to adapt to change and produce results in individual or team environment * Results-oriented achiever with excellent track record in identifying opportun ities for accelerated growth PROFESSIONAL EXPERIENCE BLUEPOINT SOLUTIONS, VISTA, CA, 2006- PRESENT * Content management software provider for the Financial market DIRECTOR OF CLIENT ACCOUNTS, 2009- * Managed Strategic Accounts Team covering all user accounts in US * Individually fostered relationships in territory of 40 direct accounts * Utilized strategic account planning to maximize revenue growth REGIONAL ACCOUNT MANAGER, 2006-2009 * Managed current relationships to deliver revenue growth for both company and client * Sourced new opportunities in non-user population in 14 Northeastern States * Exceeded plan by 14% selling complex software solutions * Multiple new business and client transactions up to $570,000 * #2 Account Manager in nation- 2009, 2007, 2006 * Million Dollar Club, 2008, 2007 * Rookie of the Year, 2006 XEROX CORPORATION, SAN DIEGO, CA, 2000- 2006 * Leading document management technology and services enterprise PRODUCTION SOLUTIONS SPECIALIST, 2003-2006 * Fostered relationships and grew revenue in Fortune 500 accounts * Managed program for flagship production products in San Diego Region * Overlaid team of 8 major account representatives to provide sales support, tr aining, marketing ideas, strategy, and motivation * Participated in cross-functional team to improve internal communication and p rocesses * Exceeded plan by an average of 42% year over year * 2005 quota-bearing sales of $4.7M; additional $1.9M in open territory coverag e * #1 Solutions Specialist in Southern California/ Las Vegas Operations 2005 * Multiple new business sales with transaction values up to $1.3M * Par Club, 2003, 2004, 2005 MAJOR ACCOUNTS SOLUTIONS EXECUTIVE, 2000-2003 * Managed relationships in 60 major accounts to grow revenue * Developed accounts and expanded revenue leading with Services and Software * Leveraged internal resources for sales support, strategic analysis, and probl em solving * Exceeded plan by an average of 24% year over year * Multiple software-led solution sales and large competitive knockouts up to $8 70,000 * #2 Solutions Executive, Southern California/ Las Vegas Operations, 2002 * Par Club, 2001, 2002 DOCUTRON/ XEROX SALES AGENCY, SAN DIEGO, CA, 1996- 2000 Authorized Xerox Sales Agency dedicated to General Markets SALES MANAGER/ GENERAL MARKETS, 1999-2000 * Built and managed 7 member sales team in expanding regional office * Created and executed business plan for regional sales team * Launched successful dealership to compliment core business * Grew core business revenue by 31% * Expanded revenue opportunity with dealership sales * President's Club, 1999 PRODUCT SPECIALIST/ GENERAL MARKETS, 1998-1999 * Provided support to sales team with strategy, negotiations, training, and mar keting * Managed newly created digital multi-function program * #1 Product Specialist in growing regional office * Improved revenue by 14% in 1998 * Par Club, 1998 ACCOUNT MANAGER/ GENERAL MARKETS, 1996-1997 * Managed territory of over 2000 establishments selling hardware to general mar ket accounts * #1 Account Manager, 1997 * President's Club, 1997 BUSYBODY INC, SAN DIEGO, CA, 1993-1996 * Supplier of fitness equipment to commercial and private establishments SALES REPRESENTATIVE * Managed territory of named commercial accounts * Managed sale, delivery, and billing processes. EDUCATION * UNIVERSITY OF CALIFORNIA SAN DIEGO, Psychology * NATIONAL UNIVERSITY, Bachelor of Sciences in Information Technology Managemen t PROFESSIONAL TRAINING * ACCLIVUS- R3 Solutions * SIEBEL SYSTEMS, INC.- Target Account Selling * XEROX UNIVERSITY WORLDWIDE TRAINING FACILITY * Power Up! Value Communication Workshop * Program Management Training * Advanced Sales Skills Training * Xerox Buyer Focused Sales Training Program