48W476 Farmview Court • Maple Park, Illinois 60151
annmdehaes@aol.com • H: 630-365-2563 • C: 630-732-0630 COMPLIANCE OFFICER Accomplished finance professional well-versed in techniques for identifying comp liance risks through effective auditing and investigations. In-depth expertise i n methods for driving compliance with federal regulations and legislation includ ing various tenets of the USA Patriot Act. Experience steering financial intelli gence and anti-money laundering efforts within the banking industry. Proven capa city for liaising with key business decision makers in formulating strategies fo r maintaining adherence with regulatory guidelines. Skillfully assemble and coac h top-notch teams of multidisciplinary employees. Core Competencies • Corporate Compliance • Risk-based Monitoring Programs • Bank Secrecy Act • Fraud Investigations • Risk Assessments & Auditing • Financial Reporting Controls • Regulatory Compliance • Consumer Lending Regulations CAREER EXPERIENCE JPMORGAN CHASE, St Charles, Illinois, Corporate Compliance Financial Intelligen ce Unit / Anti-money Laundering (2004-2009) Implemented policies and procedures to drive compliance with Federal Bank Secrec y Act, USA Patriot Act, and anti-money laundering and terrorist finance legislat ion. Monitor and evaluate potential suspicious activity in bank accounts via a w ide range of techniques and referral channels. Facilitated responses to and inve stigations into 314(b), subpoena, Comptroller of the Currency requests, and nati onal security letters (NSL). Pursued corrective actions to resolve compliance is sues upon identification of regulatory violations. Coordinated loss control effo rts through internal audits and investigations. Composed and filed suspicious ac tivity reports. • Recruited to position based on direct referral by compliance manager due to exem plary compliance knowledge. • Successfully investigated and closed case in which a banking center aided a cust omer in structuring funds, resulting in termination of five employees. • Played key role in three mergers including development and training of employees in all new policies and procedures. • Honored with Certificate of Recognition for above and beyond accomplishments in support of JPMorgan Chase Corporate AML Compliance. Assistant Banking Center Manager (1994-2004) Guided, mentored and trained a team of 20+ banking employees in processing of da ily financial transactions. Coordinated efforts with police and fire departments in conducting safety and compliance reviews. Coordinated loss control, complian ce and customer retention efforts. Monitored and reviewed performance of team me mbers. Interviewed, hired and trained new employees. Scheduled employees to ensu re timely and accurate completion of daily activities. • Skillfully initiated and executed multiple audits, all of which received passing reviews. • Boosted pre-tax profit by 27.2 % by effectively instilling in team members techn iques for delivering top-notch customer service to ensure high retention / refer ral levels. • Instrumental in cutting operating costs by 41% by filling in during busy periods , eliminating overtime and limiting new hires. • Consistently demonstrated an outstanding track record of customer service and re tention, meeting over 90% of all sales goals. * * * * * * * * * * Prior experience with JPMorgan Chase as Lead Teller TRAINING AND CREDENTIALS Professional Development Management Training ▪ Terrorist Funding ▪ Human and Drug Smuggling ▪ Money Service Busi Possible Money Laundering ▪ Money Launderers Use Black Market ▪ Red Flags in Money Laund ering ▪ Monitoring Teams and Processes ▪ Suspicious Activity Reporting ▪ Make Complianc artment Profitable ▪ Best Practices on Getting Through Layers of Money Laundering ▪ Mone y Laundering Program for Legal and Compliance Technical Proficiencies SEMS ▪ Search Space ▪ LexisNexis ▪ Westlaw ▪ Sonar ▪ MS Office (Word, Excel, Outloo ows 9x/NT/2K/XP