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ANN DEHAESELEER

48W476 Farmview Court • Maple Park, Illinois 60151


annmdehaes@aol.com • H: 630-365-2563 • C: 630-732-0630
COMPLIANCE OFFICER
Accomplished finance professional well-versed in techniques for identifying comp
liance risks through effective auditing and investigations. In-depth expertise i
n methods for driving compliance with federal regulations and legislation includ
ing various tenets of the USA Patriot Act. Experience steering financial intelli
gence and anti-money laundering efforts within the banking industry. Proven capa
city for liaising with key business decision makers in formulating strategies fo
r maintaining adherence with regulatory guidelines. Skillfully assemble and coac
h top-notch teams of multidisciplinary employees.
Core Competencies
• Corporate Compliance
• Risk-based Monitoring Programs
• Bank Secrecy Act
• Fraud Investigations • Risk Assessments & Auditing
• Financial Reporting Controls
• Regulatory Compliance
• Consumer Lending Regulations
CAREER EXPERIENCE
JPMORGAN CHASE, St Charles, Illinois, Corporate Compliance Financial Intelligen
ce Unit / Anti-money Laundering (2004-2009)
Implemented policies and procedures to drive compliance with Federal Bank Secrec
y Act, USA Patriot Act, and anti-money laundering and terrorist finance legislat
ion. Monitor and evaluate potential suspicious activity in bank accounts via a w
ide range of techniques and referral channels. Facilitated responses to and inve
stigations into 314(b), subpoena, Comptroller of the Currency requests, and nati
onal security letters (NSL). Pursued corrective actions to resolve compliance is
sues upon identification of regulatory violations. Coordinated loss control effo
rts through internal audits and investigations. Composed and filed suspicious ac
tivity reports.
• Recruited to position based on direct referral by compliance manager due to exem
plary compliance knowledge.
• Successfully investigated and closed case in which a banking center aided a cust
omer in structuring funds, resulting in termination of five employees.
• Played key role in three mergers including development and training of employees
in all new policies and procedures.
• Honored with Certificate of Recognition for above and beyond accomplishments in
support of JPMorgan Chase Corporate AML Compliance.
Assistant Banking Center Manager (1994-2004)
Guided, mentored and trained a team of 20+ banking employees in processing of da
ily financial transactions. Coordinated efforts with police and fire departments
in conducting safety and compliance reviews. Coordinated loss control, complian
ce and customer retention efforts. Monitored and reviewed performance of team me
mbers. Interviewed, hired and trained new employees. Scheduled employees to ensu
re timely and accurate completion of daily activities.
• Skillfully initiated and executed multiple audits, all of which received passing
reviews.
• Boosted pre-tax profit by 27.2 % by effectively instilling in team members techn
iques for delivering top-notch customer service to ensure high retention / refer
ral levels.
• Instrumental in cutting operating costs by 41% by filling in during busy periods
, eliminating overtime and limiting new hires.
• Consistently demonstrated an outstanding track record of customer service and re
tention, meeting over 90% of all sales goals.
* * * * * * * * * *
Prior experience with JPMorgan Chase as Lead Teller
TRAINING AND CREDENTIALS
Professional Development
Management Training â–ª Terrorist Funding â–ª Human and Drug Smuggling â–ª Money Service Busi
Possible Money Laundering â–ª Money Launderers Use Black Market â–ª Red Flags in Money Laund
ering â–ª Monitoring Teams and Processes â–ª Suspicious Activity Reporting â–ª Make Complianc
artment Profitable â–ª Best Practices on Getting Through Layers of Money Laundering â–ª Mone
y Laundering Program for Legal and Compliance
Technical Proficiencies
SEMS â–ª Search Space â–ª LexisNexis â–ª Westlaw â–ª Sonar â–ª MS Office (Word, Excel, Outloo
ows 9x/NT/2K/XP

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