KATESHIA L.

HUNTER
10019 Liatris Lane, Eden Prairie, Minnesota 55347
(586) 216 0416
kh5216@gmail.com

Manager/Director
MANUFACTURING LEADERSHIP - CUSTOMER SERVICE - TERRITORY MANAGEMENT - OPERATIONS
MANAGEMENT
TRAINING AND DEVELOPMENT - REGULATORY COMPLIANCE - IT AND ENGINEERING SKILLS

Highly dedicated and results-focused professional with significant years of expe

rience, equipped with operations and project management, leadership, and custome
r service abilities. Proficient in managing various business procedures with sou
nd trade practices in achieving long-term growth and company productivity. Posse
ss effective communication skills, displayed by the ability to work with peers o
n all levels to meet company metrics for overall customer satisfaction. Proficie
nt in Microsoft Office applications, including Project.
- Key player and effective leader with demonstrated background in complex
project management solutions combined with flexibility to adapt to all technical
environments
- Identify and resolve problems, maximize productivity to optimize custome
r satisfaction
- Demonstrate commitment in building outstanding customer focused teams an
d working with colleagues to successfully achieve bottom-line objectives

PROFESSIONAL EXPERIENCE
Target Corporation - Minneapolis, MN
Group Manager, Store Operations Jun 2009-Present
Key Contributions:
- Managing and implementing effective and revenue-generating efforts for h
ealthcare, a rapidly growing business; providing primary direction to headquarte
rs team that supports Target pharmacies and clinics
- Executing the expansion of health care business into new markets with cr
oss-functional team and coordinating with merchandising teams to pursue new busi
ness opportunities
- Serving as the key person in improving numerous project plans, writing e
xecutive overviews for launch guides, creating presentation decks, and evaluatin
g performance metrics
- Facilitating team meetings on project updates and developments, conducti
ng talent evaluations and planning, contributing to business planning inputs, as
well as analyzing industry trends and benchmarking competitors
- Visiting stores and inspecting process execution, implementing complianc
e requirements into store processes and working closely with senior leaders to c
onfer new expansion plans and respond to team requests
Six Sigma Senior Consultant Oct 2007-Jun 2009
Key Contributions:
- Escalated and promoted advancement for critical thinking through coachin
g and mentoring of all Target team members to establish Six Sigma and leadership
skills
- Implemented Six Sigma and Lean tools to business issues, which resulted
in financial, productivity, and strategic benefits
- Improved simple tools and training for project management, Lean, Six Sig
ma customized for Target, and coordinated with senior leaders to recognize oppor
tunities and resolved issues, as well as maintained Six Sigma programs within de
partments
- Facilitated training and taught team members on Six Sigma methodologies
as well as coached through Green Belt and Black Belt certification processes
- Organized successful kaizen and value stream map activities that saved c
ompany significant labor and expense costs
Ford Motor Company - Dearborn, MI
Regional Transportation Manager Jul 2006-Oct 2007
Key Contributions:
- Oversaw daily operations for vehicle shipping in the Northeast Region an
d controlled freight budget of $350M
- Effectively value stream mapped activities to determine efficiencies and
cost reduction opportunities, resulting in more than $3M annual savings
- Coordinated with railroad, car haul, and logistics vendors to ensure on-
time vehicle delivery without quality defects, resulting in an improvement of 42
% to schedule at worst ramps equivalent to $1.5M in savings
- Directed a team of field representatives supporting delivery units to de
alerships and engaged cross-functional teams within Ford to execute outbound act
ivities and maintain vehicle quality
Senior Industrial Engineer Jun 2003-Jun 2006
Key Contributions:
- Identified manpower requirements and implemented efficiencies resulting
in $10M+ annual savings
- Successfully coordinated and resolved grievances with UAW representative
s
- Developed manufacturing process flows, resulting in increased and more e
fficient productivity
- Led the implementation of Six Sigma methodologies to various projects re
sulting in $470K in annual savings
- Supervised and directed team of engineers in continuous improvement proj
ects and product launch activities, including time studies, workstation layouts,
just-in-time delivery, ergonomic analyses, safety reviews, error proofing, visu
al aids, and standard procedures
- Coordinated with all levels of employees and established strong relation
ships to organize and promote successful product development and manufacturing e
fficiencies
MSX International - Dearborn, MI
Quality Engineer Oct 2001-Jun 2003
Key Contributions:
- Led team of UAW employees to build an environmental friendly and flexibl
e lean manufacturing facility
- Planned and executed process, staffing, equipment, and technology requir
ements for new Quality Department
- Worked on a major product launch at Ford Motor Company with duties in im
plementing quality processes for a lean manufacturing facility correlating custo
mer feedback to internal metrics and work groups for resolution, resulting in 40
% defect resolution
- Executed operating standards and lean workstation layouts, as well as co
ordinated with design, marketing, sister plants, and suppliers to meet quality s
tandards for prototype builds and resolution of customer concerns
Millennium Staffing - Southfield, MI
Project Management Analyst Nov 2000-Sept 2001
Key Contributions:
- Directed team meetings and monitored project progress resulting in succe
ssful completion of major project, led cross-functional activities, and guarante
ed timely completion of task deliverables
- Applied knowledge of ISO 9000 requirements in task deliverables to ensur
e a seamless registration audit of new facility
Perry Johnson, Inc. - Southfield, MI
Consultant/Auditor Nov 1999-May 2000
Key Contributions:
- Successfully implemented ISO 9000 and QS 9000 compliant processes for 10
clients and contributed to the registration of another 25 clients
- Performed gap analyses and recommended corrective actions plans, created
quality manuals and standard operating procedures, including job descriptions,
process flows, and statistical techniques

EDUCATION AND CERTIFICATION

MASTER OF BUSINESS ADMINISTRATION, Madonna University, Livonia, MI: 2006
BACHELOR OF SCIENCE BUSINESS ADMINISTRATION, Central Michigan University, Mt. Pl
easant, MI: 1999
SIX SIGMA BLACK BELT CERTIFIED, Ford Motor Company, Six Sigma Institute, Dearbor
n, MI: 2006

AWARD
Department Leadership Award, 2008

AFFILIATIONS
National Black MBA Association | Honoring Women Worldwide| U.S. Air Force Vetera
n