Delray Beach, FL 33445 (561) 420-9578 je4c566e@westpost.net OBJECTIVE: Business-minded Esthetician specializing in medical esthetics with o utstanding achievements in customer service and training is seeking career in Ac count Management with a results-oriented, biogenic skin care line. Credentials BS Management Georgia Institute of Technology 1988 AS Natural Health Florida College of Natural Health 2010 Paramedical Skin Care Concentration/License #FB9720963 Advanced Training Advanced Skin Analysis for Clinical Aestheticians, May 2009 Microdermabrasion, Aromatherapy, Advanced Peels, Lymphatic Drainage, Nutrition, LED Therapy, Camouflage 2009-2010 Environ Skin Care Beyond the Basics, January 2009 & 2010 Experience Esthetician/Coordinator nSpa at the Delray Beach Marriott, FL June 2007*Present * Expertly perform esthetic services including facials, makeup applications and waxing. Specialize in advanced treatments such as TCA, Salicylic and Lactic acid peels, Microdermabrasion, and treating specific skin conditions such as hyperpi gmentation, sun damage, and acne. * Produce high sales and awards for selling numerous skin care product lines, J ane Iredale mineral makeup, and services including treatments, packages, series and memberships. * Managed the Front Desk of the Spa; responsible for hiring and training new em ployees and ensuring customer service excellence through appointment bookings an d check-in/out procedures. * Coordinated several key processes within the resort including Accounts Payabl e, Purchasing, Human Resources and nSpa operations.
October 2005-March 2007 * Managed programs for a start-up financial software firm, later bought-out by a Fortune 500 company. Initiatives included client Training and Development, Hu man Resources, Marketing, Recruiting, Payroll, Purchasing, and Travel. * Successfully researched and implemented new Benefits program for all employee s as well as on-line Expense reporting. Esthetician The Balinesian Spa, Delray Beach, FL 2006 The Spa at Lago Mar, Ft. Lauderdale, FL 2005 * Specialized in performing facials with extractions, facial waxing and eye-brow shaping, as well as body treatments such as scrubs and wraps. * Customized treatments and home care programs specific to skin types and condit ions including anti-aging therapies and rosacea/acne treatment and prevention. *Operations Analyst The Home Depot SSC, Atlanta, GA February 1994*October2004 * Led numerous project teams as the Learning Specialist and Operations Analyst u tilizing my analytical, organizational and communication skills. Contributions included developing solutions and training programs, systems design, and deliver ing training classes. * Analyzed business processes for improvements using Electronic Data Interchange (EDI). Various roles included monitoring production environment for all electr onic documents as well as certifying new vendors and users on the program includ ing supply chain vendors. * Managed Front-end, Vault, and Computer Room processes for Home Depot Store #12 1.