BILLY JOHNSON

10220 Rifle St
Commerce City, CO 80022
720-239-3481
billyj72@gmail.com
REGIONAL DIRECTOR OF OPERATIONS
Turnarounds / Multi-Sites
Market Analysis
Customer Relations
Loss Prevention / P&L
Process Improvements / Logistics
Business Development / Startups
Training / Cost Control
Utilizing my strong leadership
skills, sales and operations
expertise, I turned around
underperforming divisions
and opened up new markets
in finance, retail and
service-oriented industries. I
am exceptionally adept at
focusing on Best Practices to
drive bottom-line results and
build/lead teams to exceed
corporate expectations.
I excel at reducing costs,
improving productivity and
aligning personnel to positively
impact revenue, profitability
and customer satisfaction in B2C
environments. My key strengths
include:
- Instituting rigorous
operational and customer service
standards at multiple sites
- Building and motivating multi-
disciplinary teams to boost
efficiencies
- Launching multiple, concurrent
store openings in new markets
- Boosting customer satisfaction
to engender long-term
profitability
I am described by others as a
natural leader who is
analytical and hard-
working. My coaching and team
building skills enable my
divisions to consistently
deliver superior customer
satisfaction and results. My
success is supported by the
numerous management and sales
training courses I have taken
throughout my career.
CAREER SUMMARY
Regional Director of Operations,
Allied Cash Holding, 2008 to
2009. Recruited to oversee 91
stores in a four state region
for one of the nation's largest
providers of financial services.
Managed operations, revenue
growth, financial analysis,
collection results,
staffing/hiring of 10 direct and
250 indirect reports. Held $31M
P&L accountability.
Regional Director of Operations,
EZ Corp, 2004 to 2008. Recruited
to direct operations in new
three-state territory for this
market leader in specialty
consumer finance. Performed pro
forma/demographic analysis,
market appraisal, $20M budget,
full P&L responsibility. Managed
all aspects of 100 new store
launches and 270 staff.
Regional Sales Manager, K&G
Superstores, 1994 to 2004.
Promoted from Store Manager to
direct this division of The Mens
Warehouse, including HR,
merchandising, marketing,
logistics, loss prevention and
recruitment/training of 210
staff. Financially
accountable for 12 Texas stores.
Launched 20 stores - from design
to Grand Openings.
Additional: Regional Manager,
Magic Rent to Own. Promoted from
Project Manager, Senior Auditor
and Operations Manager to
improve sales and operational
performance for this division of
GE Finance. Directed operations,
sales, merchandising, loss
prevention, advertising,
financial auditing, $20M budget
and 100 personnel.
Personal: I enjoy golf,
football, basketball, baseball
and NASCAR.