Alma Sepulveda

19200 Space Center Blvd #1813 mobile 832-515-8685

Houston, Texas 77058 as4eca8e@westpost.net
A high energy, team driven professional who manages business / operational proje
cts in multi-cultural environments with the use of solid communication skills to
accomplish goals and reach milestones.
PROFESSIONAL
2009 San Jacinto College Pasadena, TX
Continuing Professional Development (CPD)/Faculty - Computer IT Training (May 1-
present)
* Information technology instruction. Microsoft Suite instruction with emphasis
on versions 2003 and 2007- including Excel, Access, Word, Project, PowerPoint an
d Visio. Macromedia instruction includes DreamweaverCS3, with Flash. Use of Visi
on teaching software. Collaborated on preferred textbooks.
* Instruction of Web design and development classes including the introduction t
o designing and publishing Web documents, creation and editing of Cascading Styl
e Sheets and HTML source code text and image elements.
* Communications instruction, ESL (English as a Second Language), to develop stu
dent's ability to speak and write business and conversational English.
* Worked onsite/offsite with area corporations and non-profits, on-going contrac
t with Houston Area Urban League, to instruct Excel classes.
* With CPD staff, successfully developed a departmental class schedule Access da
tabase to be used by marketing to promote 2010 spring classes. Able to assimilat
e and analyze large databases to determine patterns.
2008 Precision Task Group Houston, TX
Contractor for Shell (January 14, 2008 / November 7, 2008)
Technology Analyst III eServe Program - IT Development of a touchless customer o
rdering system.
* With Project Managers performed and edited cost analysis on forecasted individ
ual monthly dashboards for submission to global Project Management Office (PMO).
Global PMO point-of-contact in communications between eServe program Project Ma
nagers in solidifying required data for internal deliverables -- monthly dashboa
rds.
* Completed PM Toolkit training for project managers. Familiar with established
PM terminology including issue, action and risk log tracking. SharePoint data ma
nagement and issue resolution daily duties.
* Generated extensive cost analysis Excel spreadsheets using MyBill, IQ Navigato
r and other payroll accounting reports. Sustained a time-off schedule for time-m
anagement and work-plan analysis.
* With CSC technicians, provided desktop support for applications/hardware issue
s to maintain a functioning team environment. Obtained and incorporated MS Proje
ct Server software and licenses to meet team needs.
* Change management initiation, including bulk upgrade of entire eServe team's M
erc software to align with Vista migration.
* Interpreted and distributed onboarding/offboarding records between eServe's In
dia-based onshore team of 20 to establish required hardware during 3-month rotat
ions of offshore-staff.
2006 - 2007 Primary Services Houston, TX
Contractor for Chevron (February 12, 2007 / November 30, 2007)
Technical Project Assistant--Tombua Landana - Large tower development situated i
n Angola Block 14.
* Webmaster for the Tombua Landana project website. Managed and organized an in-
house development team to creatively design, build, produce and seamlessly roll-
out a stagnant website. Maintained website using proficient skills in HTML, Drea
mweaver, FrontPage, and Adobe Acrobat. Led Dreamweaver staff training classes.
* Asked to be a member of the Incident and Injury Free Leadership team, Chevron'
s internal safety culture and awareness program for ongoing projects. Developed
and composed internal marketing tools (i.e. posters, calendars, newsletters) to
enhance safety for onshore/offshore environments.
* Established functional requirements for maintenance of intranet website. Compi
led and drafted a "Team Orientation" and a "Business Process and Procedure Manua
l" to define best practices for an internal SOX audit.

1998 - 2006 ATP Personnel Houston, TX

Contract Positions Hewlett-Packard / Compaq
Marketing Analyst (July 05 / April 06)
* Skilled in assessing complex detail analysis in live/testing environments to s
upport accurate business decisions..
* Project planning/management across global divisions to resolve refresh issues
within a newly implemented software program for high-profile customer.
* Research of expansive internal customer ordering data within a website tool. C
onducive to communicating and working with remote information technology teams t
o rectify customer complaints.
* Collaborated with regional order management staff and eBusiness consultants to
recreate customer's credit system to meet contracted service level agreement (S
LA). Reporting time-line diminished to one day from three.
* Researched, edited and helped maintain a training website for internal and ext
ernal users.
Business Process Analyst / Business Planning (November 02 / November 04)
* Lead business analyst within worldwide team in the creation of all new B2B cus
tomer account activations in support of new sales software system, NCRF.
* Discernment of expansive business needs and processes of clients to develop th
e structure of a customer hierarchy tool (foundation of the sales compensation s
ystem) and the basis for all of HP's reporting systems.
* Succinct communication and presentation skills to negotiate, train and lead eB
usiness sales representatives on the benefits of software tools. User acceptance
testing and training of NCRF software.
* Steered meetings with expert analysis of dynamic, complex account structure re
views. In depth knowledge of sales account assignments using industry supported
tools and business processes.
Intern Recruitment / Education Marketing (1998 / 2001)
* Organized onsite graduate student recruiting / interviewing open-houses with r
egional colleges. Enforced candidate application process of new hires (backgroun
d checks, badges, IDs).
* Worked with marketing staff to edit and format recruitment tools (posters, sli
ck fliers and giveaways).
* Assembled and organized the 1999 Board of Advisers reference portfolio for wor
ldwide distribution.
1991 - 1998 Gulf Coast Regional Blood Center Houston, TX
Corporate Marketing Consultant, Territorial Marketing Consultant
* High profile marketing advisor. Used extensive executive contact and public-pr
esentations to enhance blood donations. Inform and communicate the safety and ne
ed of donating blood to educate public.
* Strategic business planning, forecasting and volunteer management.
* Developed and nurtured high volume corporate accounts for four consecutive yea
rs, gaining national recognition in the area of the largest corporate donations
in a year with the support of media.
* Managed volunteer staff of up to 150 volunteers via community relations. Train
, motivate and plan for field staffing requirements. Drafted and wrote event new
sletters, invitations and fliers. Site inspections.
EDUCATION
Mar 2009 Keller Graduate School of Management of Devry University Online - Ong
oing Chicago, IL
Master Project Management Currently pursuing PM Certification.
Coursework: Project Risk Management, Contract and Procurement, Project Cos
t and Schedule Control (Critical Path Analysis), Managing Quality, Advan
ce Program Management.
July 2006 University of Phoenix Online Phoenix, AZ
Master of Business Administration. 3.71 GPA.
Dec 1988 University of North Texas Denton, TX
Bachelor of Science: Clothing and Textiles - Merchandising. Minor: Bu
siness.
COMPUTER SKILLS
Windows Office 2000-03, XP and Vista. Microsoft Office Suite (Excel, Access, Wor
d, PowerPoint, Project, Project Server and Visio), Adobe Dreamweaver CS3, HTML,
Photoshop and Acrobat/Reader. PM Toolkit. Coreworx. PC and Macintosh. Blackboar
d certification with SoftChalk.